Sofitel Agadir Thalassa sea & spa Hotel 5 stars

we came for a seaside break in February, the staff are very pleasant and the hotel is well situated BUT The beach was out of bounds due to Covid The swimming pool area was like a building site The superior room had the smallest bathroom with only a walk in shower which was dangerous as the floor had no anti slip mat or tiling There was no dressing table just a small shelf beside a mirror ,no chair to sit on whilst putting on make up . An area not designed by a woman obviously ,room 109 The dining room menu did not change and the service there was erratic, this at at a time when nobody could leave the hotel at night to eat elsewhere due to the curfew

The best in Agadir. A wonderful hotel, lovely and kind staf... Thanks.

friendly and helpful staff thanks for up grade to suit bed very comfortable very clean room breakfast very nice

Noisy dusty from the balcony. Hotel under construction massive works going on in the principal pool I won’t visit anymore till the pool is entèrent refurbished Also and more importantly the hotel didn’t mentioned on the website that some works was going on

A little gateway in October to the lovely and sunny city of Agadir. Overall a nice stay, great location with an access to the beach, we couldn't enjoy the pool as it was full with people, but there's a second one under construction, I'm sure it'll add more beauty to the hotel. Only downside is the food and the service at the restaurant, it was mediocre and not suitable at all for the Sofitel brand. Beside that, the staff were really nice and attentive to every request. Hats off to them for respecting and applying the safety measure.

A great hotel infrastructure, very nice rooms but very bad service all along hotel services.

Hotel is situated at the very end of the crescent beach in a quiet area but far from attractions, restaurants and shops. Architecture inside and outside very beautifull. Staff at reception, breakfast-room and pool offer excellent service. Servicing of rooms is somewhat slow. Diner in Moroccon speciality restaurant was not exciting.

Perfect food choice, beautiful hotel, very helpful and friendly staff. Good location set on the beachfront

all perfect - good welcome - amazing facilities with professional and friendly services - as usual at Sofitel Thalassa and SPA. we were there 3 times this year already and no doubt we will be back.

Unbelievable standards in every area of hospitality and service

First of all is the staff very friendly. They do everything to make you feel welcome. This makes out a lot of the vacation. The rooms are nice and clean, and exactly the right size so you feel comfortable.

Everything worked well and the hotel is super! The check-in was very friendly but a bit slow, we though arrived early (at about 13:00 so room was probably not fully ready at that time). Food and service was really great. The guys serving at the beach was extremely polite and service oriented. Have nothing negative to say, just hope to be back some time in the future... :)

Excellent staff members. They made my sister and I feel very welcome and made our trip very enjoyable by recommending local places to visit. Farah El Fkhar was thoughtful and kind at all times and was happy to assist whenever we asked! Abdellotif was very kind and helped us out numerous times! He even went out to purchase a hand-made souvenir for us when we were running late for our flight back to London - thank you! we are very grateful for that! Also, other staff members including Fatima, Noura, Bacha, Mohammed, Hassna and Mustapha were very kind and always helped out when needed. The rooms were clean and facilities were splendid. The only thing I would recommend the hotel to improve on is the food they serve. The food served looks great but lacks the authentic Moroccan taste which was found within the restaurants in the city centre. Overall, the journey was marvellous due to the people who were there! You've employed excellent human beings that truly take care of the hotel and their guests. Will come again!

Service is as expected in the price range. Excellent. Rooms a bit small but fully equipped, luxurious, clean. Staff is always at your service. Buffet and a la carte restaurant are top range. Will remain my go to when in Agadir

housekeeping was very poor despite several complaints. the last day of my stay the room hadn't been done again at 5 pm 3days of 4 i had to complain at the reception that the room hadn't been done. this is not acceptable in such a hotel