Sofitel Agadir Thalassa sea & spa Hotel 5 stars

First of all is the staff very friendly. They do everything to make you feel welcome. This makes out a lot of the vacation. The rooms are nice and clean, and exactly the right size so you feel comfortable.

Everything worked well and the hotel is super! The check-in was very friendly but a bit slow, we though arrived early (at about 13:00 so room was probably not fully ready at that time). Food and service was really great. The guys serving at the beach was extremely polite and service oriented. Have nothing negative to say, just hope to be back some time in the future... :)

My wife and i stayed at the Sofitel sea and Spa in January for 11 nights. The hotel is spotless, lovely breakfast, but the best of all are the staff, very helpful, friendly and quick to smile. If i had to find a fault with the hotel I really could not, its a great hotel.

amazing

Shortly: very nice hotel, good taste interior design, very good buffet - wonderful morrocco food- but also original, tasty and healthy creations of juices and smoothies of vegetables and fruits for starters. The coordinator and creator Mr. Hatimi gets a "special price", but also the staff is perfect. Also very professionnel all the women in the thalasso-sector. Only remark: les matelas de la piscine sont fatigués. A part ceci, l'hôtel mériterais 5 étoiles (à la place des 4).

Excellent

This place is a magic; breath taking; experience indeed was great; keep exceeding expectations; excellent Keep it up

Very attentative staff. Good service overall. Will return.

Excellent staff members. They made my sister and I feel very welcome and made our trip very enjoyable by recommending local places to visit. Farah El Fkhar was thoughtful and kind at all times and was happy to assist whenever we asked! Abdellotif was very kind and helped us out numerous times! He even went out to purchase a hand-made souvenir for us when we were running late for our flight back to London - thank you! we are very grateful for that! Also, other staff members including Fatima, Noura, Bacha, Mohammed, Hassna and Mustapha were very kind and always helped out when needed. The rooms were clean and facilities were splendid. The only thing I would recommend the hotel to improve on is the food they serve. The food served looks great but lacks the authentic Moroccan taste which was found within the restaurants in the city centre. Overall, the journey was marvellous due to the people who were there! You've employed excellent human beings that truly take care of the hotel and their guests. Will come again!

We stayed for two weeks to relax after a stressful year and with help of the staff we succeeded.

It was a very enjoyable experience nothing was too much for all the staff, cleanliness in the hotel was of the highest standard and would definitely recommend

Warm welcome from hotel staff Special moroccan tea freshly made on lobby Nice vibes around hotel

Very nice hotel with top staff, especially housekeeping, Mrs Farah needs to be mentioned in a very positive wat. However two major deficiencies needs to be mentioned. 1) The financial systems do not reflect the quality of the hotel. A double charge of my creditcard for the full stay cost is unacceptable, especially as it takes three week to resolve this issue. Also providing a final settlement bill without the signed restaurant and / or bar bills makes it impossible to check the final settlement. very strange financial management indeed. 2) The feathered top on the matras was very old and boggled. These tops need to be renewed every 6 or 7 years. I know as I Have a Sofitel bed ar home. This was very unpleasant sleeping.

Overall a great stay only let down by the bedrooms, they were in need of updating and decorating.

This was our third visit to the hotel. Before, we went in January and the weather was good. Unfortunately, this time in November it was less so and there is little to do on rainy days at the hotel. There is nowhere light and comfortable to sit and read inside and no café/coffee shop to relax and have a coffee and pastry. It is also quite a distance from areas in Agadir where this is possible.