Sofitel Agadir Thalassa sea & spa Hotel 5 stars

Customer review rating 4.6/5 2,673 reviews
Sofitel Agadir Thalassa sea & spa
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Hotel extras

  • Advantage 1

  • Advantage 2

  • Advantage 3

  • Advantage 4

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Services for children
  • Air conditioned
  • AGADIR AL MASSIRAPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor heated pool
  • Thalassotherapy centre (Nearby)
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Copy/print service available

Hotel location

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers
Cité Founty P5
Secteur touristique
80010
agadir
morocco

Tel: +212528388000

Fax: (+212)5/28388001

Contact email

Check-in from 15h00

Check out up to 12h00

  • By plane

    AGADIR AL MASSIRA At 25km / 15.53 miles - Shuttle paying

GPS :30.3927, -9.597191

Our accommodations

Dark, muted tones combined with elegant materials give you a feeling of privacy and serenity in the heart of Amazigh capital. All rooms and suites have a furnished terrace or a balcony with a choice of views over the swimming pool, dunes or sea, each with soft, natural light.

SUPERIOR ROOM, 1 King Size Bed, views of the pool and ocean

  • Max. number of persons: 2
  • Area: From 25
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

SUPERIOR ROOM, 2 Single Size Beds, pool view.

  • Max. number of persons: 2
  • Area: From 25
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed, garden view.

  • Max. number of persons: 3
  • Area: From 35
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 2 Single Size Beds, GARDEN VIEW.

  • Max. number of persons: 2
  • Area: From 35
  • Views: Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 King Size Bed, side view of the ocean.

  • Max. number of persons: 3
  • Area: From 35
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 2 Single Size Beds, side view of the ocean

  • Max. number of persons: 2
  • Area: From 35
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

LUXURY ROOM, 1 Queen Size Bed, ocean view

  • Max. number of persons: 3
  • Area: From 35
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

JUNIOR SUITE, 1 King Size Bed, views of the pool and ocean.

  • Max. number of persons: 4
  • Area: From 50
  • Views: Ocean/Sea view, Pool side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

PRESTIGE SUITE, 1 King Size Bed, side view of the ocean.

  • Max. number of persons: 4
  • Area: From 75
  • Views: Sea side *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

PRESTIGE SUITE,1 King Size Bed, front view of the ocean.

  • Max. number of persons: 4
  • Area: From 75
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

OPERA SUITE, 1 King Size Bed, private pool, garden view.

  • Max. number of persons: 4
  • Area: From 110
  • Views: Garden side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Pillow Menu(...)

Our restaurants and bars

LE PALAIS DU JARDIN

Type of cuisine: Gourmet

Experience healthy fine-dining in Agadir in this sleek, floral-scented restaurant, where the head chef reinterprets French cuisine with a Moroccan twist. Fresh herbs and spices add flavor and nutrition to the best local, seasonal ingredients.

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE MARKET

Type of cuisine: International

A Moroccan ambiance fills this casual Agadir restaurant, where you lounge on sofas, perch on bar stools or relax on the terrace. Breakfast buffets feature seasonal fruits; at dinner, watch chefs conjure up market-fresh Moroccan cuisine in a show kitchen.

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE RESTAURANT

Type of cuisine: Mediterranean

Share the magic of food prepared with products straight from the sea. The perfect way to cool off before heading off to relax in the sun.

Lunch

12:30 - 16:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

So Beach Lounge

Photo non contractuelle / Strictly non binding

AMANE BAR

Photo non contractuelle / Strictly non binding

Try smoothies made with fresh fruit or tasty vegetables on the terrace overlooking the ocean. At nightfall, our trendy bar offers house cocktails in an ambiance brought to life by jazz and lounge music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE BAR

Photo non contractuelle / Strictly non binding

Share good times over a drink while relaxing in the sun. Take in the tranquil yet stylish surroundings with ocean views.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Our thalasso and spa offers

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 90

  • Maximum capacity: 500 people

Find out more

Our guest reviews for
Sofitel Agadir Thalassa sea & spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

2,673 reviews

tripadvisor

TripAdvisor Rating 4.5/5

2,500 reviews

Out of this world experience

Customer review rating 4.6/5

Da… Couples - 15/02/2020 Confirmed reviews ALL

Unbelievable standards in every area of hospitality and service

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Manager.

Perfekt Holiday

Customer review rating 4.6/5

Christina L. Couples - 15/02/2020 Confirmed reviews ALL

First of all is the staff very friendly. They do everything to make you feel welcome. This makes out a lot of the vacation. The rooms are nice and clean, and exactly the right size so you feel comfortable.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations Manager.

A great stay at a fantastic hotel!

Customer review rating 4.6/5

Rune Couples - 03/02/2020 Confirmed reviews ALL

Everything worked well and the hotel is super! The check-in was very friendly but a bit slow, we though arrived early (at about 13:00 so room was probably not fully ready at that time). Food and service was really great. The guys serving at the beach was extremely polite and service oriented. Have nothing negative to say, just hope to be back some time in the future... :)

Dear G., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations

FANTASTIC HOTEL AND STAFF.

Customer review rating 4.6/5

Robert J. C. Couples - 27/01/2020 Confirmed reviews ALL

My wife and i stayed at the Sofitel sea and Spa in January for 11 nights. The hotel is spotless, lovely breakfast, but the best of all are the staff, very helpful, friendly and quick to smile. If i had to find a fault with the hotel I really could not, its a great hotel.

Dear bob c., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ghizlaine Elkabous Guest Relations Manager

top facility and service

Customer review rating 4.6/5

Gadi Couples - 23/01/2020 Confirmed reviews ALL

amazing

Dear Mr M., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Guest Relations

perfect holiday and thalasso

Customer review rating 4.6/5

Hynek G. +. M. T. Couples - 21/01/2020 Confirmed reviews ALL

Shortly: very nice hotel, good taste interior design, very good buffet - wonderful morrocco food- but also original, tasty and healthy creations of juices and smoothies of vegetables and fruits for starters. The coordinator and creator Mr. Hatimi gets a "special price", but also the staff is perfect. Also very professionnel all the women in the thalasso-sector. Only remark: les matelas de la piscine sont fatigués. A part ceci, l'hôtel mériterais 5 étoiles (à la place des 4).

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Your remarque about the pool beds is very constructive to us. Sincerely, Ghizlaine Elkabous Guest Relation Manager
Customer review rating 4.6/5

Anonymous Couples - 15/01/2020 Confirmed reviews ALL

Excellent

Cher Monsieur k., Nous vous remercions pour l'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées. Ghizlaine Elkabous Guest Relation Manager

Wonderfull Stay As Always

Customer review rating 4.6/5

Adil Families - 30/12/2019 Confirmed reviews ALL

This place is a magic; breath taking; experience indeed was great; keep exceeding expectations; excellent Keep it up

Dear adil a., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.6/5

Mohammed T. D. Couples - 26/12/2019 Confirmed reviews ALL

Very attentative staff. Good service overall. Will return.

Dear Mohammed T., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Aqqa General Manager .

Very clean and excellent staff members

TripAdvisor rating 4.5/5

Aroubaaa1 Family - 25/12/2019 TripAdvisor review

Excellent staff members. They made my sister and I feel very welcome and made our trip very enjoyable by recommending local places to visit. Farah El Fkhar was thoughtful and kind at all times and was happy to assist whenever we asked! Abdellotif was very kind and helped us out numerous times! He even went out to purchase a hand-made souvenir for us when we were running late for our flight back to London - thank you! we are very grateful for that! Also, other staff members including Fatima, Noura, Bacha, Mohammed, Hassna and Mustapha were very kind and always helped out when needed. The rooms were clean and facilities were splendid. The only thing I would recommend the hotel to improve on is the food they serve. The food served looks great but lacks the authentic Moroccan taste which was found within the restaurants in the city centre. Overall, the journey was marvellous due to the people who were there! You've employed excellent human beings that truly take care of the hotel and their guests. Will come again!

Dear Madame, Thank you for taking the effort to post your review following your stay at Sofitel Agadir. I am glad that you had a wonderful time with us! It’s great to read that our team members were able to make your stay comfortable, I will share your feedback with them, and this will surely encourage them further. We hope to have the pleasure of welcoming you back. If you are planning to do so, please do not hesitate to contact us directly for the best rates available. Sincerely, Guest Experience Manager

Relax Holiday

Customer review rating 4.6/5

Anonymous Couples - 23/12/2019 Confirmed reviews ALL

We stayed for two weeks to relax after a stressful year and with help of the staff we succeeded.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed Aqqa General Manager

MR. DALJIT J.

Customer review rating 4.6/5

Daljit J. Couples - 06/12/2019 Confirmed reviews ALL

It was a very enjoyable experience nothing was too much for all the staff, cleanliness in the hotel was of the highest standard and would definitely recommend

Dear Daljit J., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Wonderful experience

Customer review rating 4.6/5

Abdelaziz A. Families - 02/12/2019 Confirmed reviews ALL

Warm welcome from hotel staff Special moroccan tea freshly made on lobby Nice vibes around hotel

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammed Aqqa General Manager

Pleasent, Quality time

Customer review rating 4.6/5

G. Solo - 02/12/2019 Confirmed reviews ALL

Very nice hotel with top staff, especially housekeeping, Mrs Farah needs to be mentioned in a very positive wat. However two major deficiencies needs to be mentioned. 1) The financial systems do not reflect the quality of the hotel. A double charge of my creditcard for the full stay cost is unacceptable, especially as it takes three week to resolve this issue. Also providing a final settlement bill without the signed restaurant and / or bar bills makes it impossible to check the final settlement. very strange financial management indeed. 2) The feathered top on the matras was very old and boggled. These tops need to be renewed every 6 or 7 years. I know as I Have a Sofitel bed ar home. This was very unpleasant sleeping.

Dear deruiter g., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Aqqa General Manager

Good location for a relaxing beach break, helpful staff.

Customer review rating 4.6/5

Grant T. Couples - 02/12/2019 Confirmed reviews ALL

Overall a great stay only let down by the bedrooms, they were in need of updating and decorating.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammed Aqqa General Manager

Hotel was good but weather was disappointing.

Customer review rating 4.6/5

Anthony H. Couples - 28/11/2019 Confirmed reviews ALL

This was our third visit to the hotel. Before, we went in January and the weather was good. Unfortunately, this time in November it was less so and there is little to do on rainy days at the hotel. There is nowhere light and comfortable to sit and read inside and no café/coffee shop to relax and have a coffee and pastry. It is also quite a distance from areas in Agadir where this is possible.

Dear Anthony H., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Aqqa General Manager

Excellent staff in beautiful hotel with some drawbacks that stop it being a totally 5-star experience

Customer review rating 4.6/5

N W. Couples - 19/11/2019 Confirmed reviews ALL

I enjoyed a week here with my girlfriend. We booked an airport transfer which was massively over-priced but was a superb experience with a lovely driver both ways and took away many of the stresses and strains of arriving and departing an airport such as Agadir (separate review!). At the hotel we were greeted and invited to enjoy some Moroccan treats and tea. Despite being an Accor member and having checked in online already I still had to go through all the paperwork and hand over a deposit. I am used to systems not being joined up though and was too tired to argue :) After 30 minutes the concierge took us on a tour of the hotel (very useful) and then to our room. Positives: - the staff are superb. Reception staff (incl. concierge staff) are personable, attentive and responsive. They are a credit to the Accor brand. Hospitality staff always greet you (regardless of their role) and we felt acknowledged at every moment. I was also gratified to see a number of female staff in roles of responsibility. - decor of the hotel is lovely and befitting of a five-star hotel world-wide. Delightful pieces of artwork and there is constant attention from staff to keep public areas clean and tidy and well maintained. - food/drinks selection was good - the buffet was as varied as I've experienced anywhere in the world - overall ambience around the pool is pleasant with some nice, gentle music playing and good sunbeds available. Negatives: - the beds are terrible. Really bad. Super firm mattresses that could only suit people sleeping on their back. These are then covered with a duvet under the bed sheet. By the 3rd night my back was in pieces and I had muscle spasms down my side. The mattresses need replacing or have a proper mattress topper under the bed sheet - NOT a duvet. We removed the duvet and tried to sleep on our back. - connecting doors in most rooms. All they do is allow noise from your neighbour to come through until they decide to sleep. The room next to us without the door we could hear NOTHING. The room with the door we heard EVERYTHING. We couldn't even hear noise from the corridor but this stupid door annoyed us. - room cleaning. Inconsistent. Times varied; items were not replaced (tea not at all, sometimes water, some toiletries but not all). Too much attention paid to cleaning balcony but the bedroom table was not wiped ONCE the entire time we were there. I left some dead ants on the table to validate this :) There was a weird turn-down service in the evening which also seemed very inconsistent. - The main pool (as many have noted) has a ruined tile floor to it. I have an injury that means any small slip could have catastrophic implications for me so I stayed away. Staff there should approach and offer services occasionally. - the prices. Over-priced :) I'd say in terms of value for money the hotel is ~15% too high. Food, drinks all cost a lot which hurts when you consider they can't even give you a few tea bags in your hotel room! If you are going to charge this much you need to be faultless (or close to it) in every respect. Where is the free shuttle? This place is not there YET. Being able to speak French was SOME benefit but the requirement that others have said. It made for more pleasant conversation and it was easier to express myself and get what I wanted but it was not essential at all. I feel like the staff really want to improve things so I offer the following recommendations: - restaurant, clearly advertise what food is in the buffet (including allergens) - adjust your prices according European expectations, not just in relation to other Agadir hotels - charging 200 dirhams EACH just to use the hotel swimming pool and steam room is outrageous. It's very nice but not something 5-star guests should have to pay for. I have NEVER had to do in any of the hotels I've tried. - fix the mattresses and noise issues with doors - cleaning checklist for cleaners to ensure consistency EVERY DAY - replace everything!

Dear M. Nikolaz W., Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Sofitel Agadir Thalassa Sea and SPA! At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we really appreciate your constructive remarques and recommendations are taking the appropriate measures to address and prevent future occurrence. We appreciate you're sharing your concerns, and hope to see you again very soon. Sincerely, Mohammed Aqqa General Manager

Very Nice Stay

Customer review rating 4.6/5

Kolait Couples - 18/11/2019 Confirmed reviews ALL

I was all perfect, but the room was too small that I had at the beginning. the breakfest was always the same. Everything else was perfect

Dear Kolait H., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohammed Aqqa General Manager

Family stay

Customer review rating 4.6/5

Redouane B. Families - 08/11/2019 Confirmed reviews ALL

A nice stay

Dear Mr B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohammed Aqqa General Manager

Nice clean hotel with an extremely professional and helpful staff

Customer review rating 4.6/5

Dr. V. G. Friends - 28/10/2019 Confirmed reviews ALL

We had a great experience during our stay in the hotel, especially the staff at the receptiin is extremely helpful and understanding. Hotel is very clean and tidy, with nice views.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Mohamed Aqqa General Manager.
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