Sofitel Agadir Thalassa sea & spa 5 stars

Customer review rating (ALL Rating) 4.4/5 746 reviews

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Description

Hotel extras

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

Our accommodation(s)

Hotel location

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

GPS:30.3927, -9.597191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  746 reviews

Customer review rating 3.0/5

Jasmine J. Couples - Confirmed reviews ALL

The hotel looks nice and luxurious, but we had some really bad service sometimes. Checking in and out was super slow, and communication wasn't great. The room was okay, but it had ants everywhere (even in the bed!) and those pciods on the wall that love damp, moldy places. Room service was poor on some days, like they didn't restock the toilet paper or water. Most of the staff seemed lovely, but the service is just so slow. I waited about 30 minutes for an omelette one morning at breakfast. My partner is gluten intolerant and got bad advice on what he could eat, which made him sick. We had to wait over 30 minutes for tea or coffee multiple times. It's also really hard to get a sunbed or chair by the pool sometimes. There seems to be a towel shortage too. I even saw hotel staff taking used towels from empty chairs, folding them, and giving them to other people. Absolutely shocking! Same with the sun umbrellas. The spa is way too expensive for what you get (the hammam entrance fee definitely isn't worth 300 MAD). It's basically just a small pool and a tiny steam room. Food and drinks at the hotel are pretty pricey too, so we ended up eating out. Overall, our stay was ok but we were pretty disappointed with the hotel and service, so we wouldn't recommend it.

Customer review rating 3.5/5

Emilien B. Families - Confirmed reviews ALL

good experience except very noisy rooms

Customer review rating 4.5/5

Neil P. Couples - Confirmed reviews ALL

Generally very good. Staff a little diffident in the main restaurant. Buffet restaurant was good. The Plage restaurant was very good, The concierge group led by Abdel were very efficient when we had issues with our hire car. We will return.

Dear Neil P., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sofitel Agadir Thalassa Sea & Spa

Customer review rating 5.0/5

Fabien M. Couples - Confirmed reviews ALL

a week in heaven, the managers and their team really took care of us, we enjoyed the food and restaurants so much ! we love the spa and the massages we had too

Customer review rating 3.0/5

Barry D. Couples - Confirmed reviews ALL

Had to change room 3 times

Other web-users rate our hotel

  • 402 reviews 8.9/10 Location
  • 499 reviews 7.3/10 Room
  • 1,002 reviews 7.8/10 Service
  • 9 reviews 4.8/10 WiFi
  • 349 reviews 8.8/10 Amenities
  • 262 reviews 9/10 Pool
  • 229 reviews 8.5/10 Beach
  • 212 reviews 9.2/10 Breakfast

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