Sofitel Agadir Thalassa sea & spa 5 stars

Customer review rating (ALL Rating) 4.5/5 459 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Overlooking the ocean with private beach

  • Thalassotherapy institute: long and short treatments, including slimming

  • Also available: Iyashi Dome, Watermass, Thalassa Sea & Skin products

  • Car park and free WiFi

  • Daily well-being program: yoga, cross-training and fitness boxing

Our accommodation(s)

Hotel location

Sofitel Agadir Thalassa sea & spa

Baie des Palmiers, Cité Founty P5, Secteur touristique
80010 AGADIR
Morocco

GPS:30.3927, -9.597191

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  459 reviews

TripAdvisor Rating  4.5/5  3,525 reviews

Beautiful Water Views

TripAdvisor rating 5.0/5

57rohang Friends getaway - TripAdvisor review

I’m so glad to be staying at this Resort in Agadir, it is the best resort there is around Agadir. The hospitality that I have received here. Imane has been so kind and helpful with my stay here. I will be back as soon as possible To this lovely Resort.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team.

Paradise in Agadir

TripAdvisor rating 5.0/5

Rahiq786 Friends getaway - TripAdvisor review

Imane was extremely helpful and gave us a very warm and hospitable welcome. The resort was absolutely amazing, it’s like a little paradise in Agadir. The views, the aesthetic, all that this place has to offer was absolutely dream-like. Enjoyed every moment here.

Dear Guest, Thank you so much for taking the time to rate our hotel. Your feedback is highly valued. Best regards, Guest Relation Team.

Avoid at all costs

TripAdvisor rating 1.0/5

dmsolutionz TripAdvisor review

The staff here don't know how to look after customers or complaints. Our first room had tiles falling off the wall, unfinished grout and a musky odor. Our second room was fine, however the design of the basic rooms leaves a lot to be desired. They haven't been updated since they first opened by the looks of it, sub par for a 5 star hotel. More verging on a rundown 3 star room. When I wasn't with my wife, she would be asked what her room number is, this happened on 3 occasions. The staff aren't proactive, you must always call them over or get up and walk to them to get attention for little things. They never replenished our water in the 4 nights we were there, each time having to talk to someone. Or calling concierge. We were told and checkin that our return transfer would be complimentary, it wasn't and I had to have that removed from my bill. We burned ourselves at breakfast due to the faulty bread toster, staff just watched as things happened, no one ever asked to help. You must be self sufficient in this hotel, unless your Arab or French. The hotel manager was informed of all of this at checkout. No remedy was taken, if anything condescending remarks on how I said it was "okay" in the morning the single time she asked if everything was fine. I should've refused to pay the bill. Terrible place. 1 star. Ruined the end of our holiday.

Enchanted Honeymoon

Customer review rating 5.0/5

Christina Couples - Confirmed reviews ALL

The Hotel is stunning. The garden & the Pool are far beyond expectations. Somebody really knew his job when planning this all. Dining is magnificent as well. The staff is so helpful and friendly; To put it short: Luxury meets Style

Dear c. chpu, We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed AQQA - Directeur Général

Great stay

Customer review rating 5.0/5

Ben Business - Confirmed reviews ALL

Staff are wonderful! Many thanks to Front desk team Yassine Meriam and Ibtissam... Will come back for sure

Dear Ben B., We very much appreciate your comments regarding your stay at the Sofitel Agadir Thalassa sea & spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Mohamed AQQA - Directeur Général

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Other web-users rate our hotel

  • 278 reviews 9.3/10 Location
  • 411 reviews 6.6/10 Room
  • 964 reviews 8.7/10 Service
  • 280 reviews 8.3/10 Vibe
  • 139 reviews 5.7/10 Cleanliness
  • 126 reviews 8.9/10 Breakfast
  • 81 reviews 2.1/10 Value

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