it was again a very nice and successful stay. We were received very nicely by the entire team at the Sofitel and we were delighted. The room was very nice with a great view of the beach. Asma from reception is the best. Very friendly, helpful and always a smile on her face! great see you again next time.

The hotel need some refubnishement as soon as possible , the beding is in bad quality, there is many things to change but the staff is nice and welcoming and the products that they do put in the toilet and shower aren't suitable for the sofitel standard at all and no welcoming drink was offered , the upgrate to the suite was much appreciated as a platinium ALL client and the view is just amazing

it was a really good vacation with my girlfriend

We've asked for transfer from airport to the hotel and I sent an e-mail requesting, I never got a response and after arriving in Agadir. We had to call 3 times while was looking for our reserve and trying to figure out how to pick us up. After 20 minutes, they said you could wait about 15 minutes because the van was on the way. After all they charged me 400 MAD... Really? More expensive than a taxi and after 3 paid international calls.

Excellent in all aspects.

We had a great experience staying in the hotel. The staff members were very welcoming and didn't hesitate to offer us help whenever needed, specially Mr. Mounir who answered our queries throughout our stay. The establishment itself is splendid, having a great location, direct beach access and great facilities (Great bars and restaurants, pools, SPA, gym, etc.). The rooms are very spacious and clean and have a unique design that reflects the identity of the city! Overall, amazing experience, would love to visit again soon!

This hotel downgrades the SOFiTEL name to a 2 stars hotel. Personnel absent, no valuable restaurant (only self service), halls and corridors dirty, furniture worn out, decoration of a past area, no newspapers, no shops, no service.

the stay was pretty good, team very present, breakfast not bad, we had some food preferences arranged between mrs Gylam from reception and restaurant team, we really do appreciate it.

Everything from the moment you set foot into the hotel is thought of and makes you feel welcome, at home and at peace. We’ve all enjoyed our stay. The decor is great, the bedding is insanely comfortable and you feel relaxed in every little corner.

By far the worst hotel stay of my life and I travel for a living. The service was was really poor, bad communication from staff, careless behaviour and unwillingness to help. The bed had a massive dip in it which meant I couldn't sleep well and woke up with a bad back. The breakfast was very minimal and poor and also full of flies. I was promised a welcome gift for being a Diamond member but received nothing. The leadership team at this hotel simply do not care. To top things off, I was double charged with my points and money and was told I could not get a refund for at least 2-3 months. If you want to be truly shocked at how a 5-star hotel could be so bad, this is your place.

As a property is one of the best honestly . We had a bad experience with the below points : 1- Fatima at the reception , she did not welcome us and she was forced to do a check in for us additionally she did the payment without explanation 2-there is no housekeeping Number , we had to go throw reception and never came back to us 3-No concierge to ask 4-No cares for covid situation, no masks or sanitizer provided

The Sofitel Agadir hotel offers a luxurious and very atypical setting for those looking for high standard comfort around a beautiful swimming pool accessible on a beautiful beach. The rooms are nicely furnished. Restaurant service is very good but could be improved to meet Accorhotels usual standards. As a "Diamond" member, I unfortunately did not feel that this privilege counted, in comparison with other hotels of the same chain. That said, overall, I will return with pleasure to have a good time.

We have spent a great time at Sofitel Agadir during our last stay thanks to hotel’s staff and infrastructure . My family enjoyed the time we have spent at the hotel, for sure it won’t be the last at Sofitel Agadir Thank you

we came for a seaside break in February, the staff are very pleasant and the hotel is well situated BUT The beach was out of bounds due to Covid The swimming pool area was like a building site The superior room had the smallest bathroom with only a walk in shower which was dangerous as the floor had no anti slip mat or tiling There was no dressing table just a small shelf beside a mirror ,no chair to sit on whilst putting on make up . An area not designed by a woman obviously ,room 109 The dining room menu did not change and the service there was erratic, this at at a time when nobody could leave the hotel at night to eat elsewhere due to the curfew

A little gateway in October to the lovely and sunny city of Agadir. Overall a nice stay, great location with an access to the beach, we couldn't enjoy the pool as it was full with people, but there's a second one under construction, I'm sure it'll add more beauty to the hotel. Only downside is the food and the service at the restaurant, it was mediocre and not suitable at all for the Sofitel brand. Beside that, the staff were really nice and attentive to every request. Hats off to them for respecting and applying the safety measure.