Sofitel Agadir Royal Bay Resort 5 stars

Customer review rating (ALL Rating) 4.2/5 572 reviews

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Description

Hotel extras

  • Beachfront resort

  • Spacious suites with large balconies with views

  • Ocean view villas with private pools

  • Experience the luxurious and modern Moroccan Sofitel Spa

  • 4 restaurants and 3 bars for an exceptional dining experience

Our accommodation(s)

Hotel location

Sofitel Agadir Royal Bay Resort

BP 226 Cité Founty, P4 Baie Des Palmiers, Bensergao Commune
80007 AGADIR
Morocco

GPS:30.3931344, -9.596515

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  572 reviews

Customer review rating 5.0/5

Adebukola O. O. Families - Confirmed reviews ALL

We’ve just returned from a fantastic trip to Agadir and wanted to give a big shout out to the traditional style hotel! The staffs were incredible friendly, the ground were spotless. And the room were nice, spacious. and comfy bed. A huge thank you to Halima and the housekeeping team for their hard work. Breakfast was highlight, with a wide variety of options including an omelette & pancakes station ,fresh fruit, veggies, pastries, Moroccan tea and a juice bar- delicious! A big thank you to Brahim(Majid) and AARBI they are extremely helpful, kind and was always happy to help. Khadija at the desk was warm & welcoming. The amenities were excellent and the overall vibe was calm and relaxing. I can’t wait to visit again…..

Customer review rating 2.5/5

Terry P. Couples - Confirmed reviews ALL

Disappointing - Hotel was wet & cold probably due to Riad design. Unable to use poolside mattress owing to frequently left out in the rain. Noisy from 7.00 am with staff moving furniture around for Business meetings

Bonjour Mr P., Merci d’avoir pris le temps de partager votre retour. Nous sommes sincèrement désolés d’apprendre que certains aspects de votre séjour n’ont pas été à la hauteur de vos attentes. Concernant les matelas au bord de la piscine, nous tenons à vous assurer que chaque soir, ceux-ci sont systématiquement protégés par des bâches afin de les préserver. Toutefois, notre situation en bord de mer implique naturellement un taux d’humidité plus élevé, sur lequel nous n’avons malheureusement pas de contrôle, tout comme sur les conditions météorologiques. Nous vous présentons également nos excuses pour les nuisances sonores occasionnées tôt le matin. Cela ne reflète pas l’expérience paisible que nous souhaitons offrir à nos clients, et votre remarque a été partagée avec les équipes concernées afin d’éviter que cela ne se reproduise. Nous espérons avoir l’occasion de vous accueillir de nouveau et de vous offrir une expérience plus agréable et conforme à vos attentes. Cordialement, Mme JABAL Dounia Responsable Relation Client Sofitel Agadir Royal Bay Resort

Customer review rating 4.0/5

Magdalena A. R. Couples - Confirmed reviews ALL

The hotel impresses with its attention to detail. The interior is soothing to the eye, and the Moroccan style is beautifully presented. The room was spotlessly clean - thank you, Halima. The bed was extremely comfortable. Food was tasty. The only reason I’m not giving a full score is the level of engagement from the staff. Not everyone, but many employees seemed more focused on conversations and their phones than on guests and the overall wellbeing of the hotel.

Dear M.R., Thank you very much for taking the time to share your detailed feedback. We’re delighted to hear that you appreciated the attention to detail, the soothing interior design, and the Moroccan style of the hotel. We’re also pleased to know that your room was spotlessly clean and comfortable, and we will gladly pass your kind words on to Halima. It’s wonderful to hear that you enjoyed the food as well. We sincerely appreciate your honest comments regarding staff engagement. Your feedback is very important to us, and we take it seriously. We will address this with our team to ensure that our focus remains fully on our guests and the quality of their experience. We hope to have the opportunity to welcome you back and provide an even better stay in the future. Best regards

Customer review rating 4.5/5

Ian J. W. Couples - Confirmed reviews ALL

The change of dining rooms on some nights was confusing . The lack of written material about the hotel and the area was poor . Drinks and snacks were expensive .The cost of around £45 per day was a rip off especially considering the location of the hotel at the far end of a 4km promenade

Dear Mr W., Thank you for sharing your feedback with us. We’re sorry to hear that certain aspects of your stay did not fully meet your expectations. We understand how the change of dining rooms could have caused confusion, and we appreciate you bringing this to our attention. Your comments regarding the lack of written information about the hotel and the surrounding area, as well as the pricing of drinks and snacks, are noted and will be reviewed carefully. We value honest feedback, as it helps us identify areas where we can improve the guest experience. We hope you will consider giving us another opportunity in the future to provide a more satisfying stay. Kind regards

Customer review rating 5.0/5

Fergal T. O. Families - Confirmed reviews ALL

Wonderful family holiday, amazing location and food with best service ever experienced

Bonjour Mr OBIEN, Merci beaucoup pour votre retour positif. Nous sommes ravis que notre équipe ait contribué à rendre votre séjour agréable. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt. Cordialement, Mme JABAL Dounia Sofitel Agadir Royal Bay Resort

Other web-users rate our hotel

  • 265 reviews 9.3/10 Location
  • 553 reviews 6.1/10 Room
  • 1,043 reviews 8.8/10 Service
  • 13 reviews 5.9/10 WiFi
  • 400 reviews 8.6/10 Vibe
  • 367 reviews 7.7/10 Food
  • 270 reviews 7.4/10 Pool
  • 242 reviews 8.9/10 Breakfast

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