Sofitel Agadir Royal Bay Resort

Customer review rating (ALL Rating) 4.3/5 192 reviews

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Description

Hotel extras

  • Seafront resort

  • Spacious suites with large balconies with a view

  • Villas with a private pool and ocean view

  • Luxurious and modern Sofitel Spa Marocaine

  • 4 restaurants and 3 bars for an exceptional dining experience

Our accommodation(s)

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Hotel location

Sofitel Agadir Royal Bay Resort

BP 226 Cité Founty, P4 Baie Des Palmiers, Bensergao Commune
80007 AGADIR
Morocco

GPS:30.3931344, -9.596515

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  192 reviews

Quite dissatisfied and disappointing.

Customer review rating 2.0/5

Al T. Couples - Confirmed reviews ALL

Awful

Customer review rating 0.5/5

Sarunjit R. Couples - Confirmed reviews ALL

Dear Mrs R., Thank you for taking the time to share your experience with us, and we sincerely apologize that your stay did not meet your expectations. Following your complaint, we immediately sent our technicians to address the issues with the bed and bathroom. We also moved you to an upgraded room with a pool view to ensure better comfort. Regarding the room service, we made sure not to charge you for the service from the first night, especially due to your room change. We also apologize for the slight delay in the delivery of your order, which was caused by this room relocation. We fully understand the inconvenience this may have caused and appreciate your understanding. We hope that, despite these issues, you will be able to keep some positive memories of your stay, and we look forward to welcoming you back under better circumstances. Best regards, Mrs. JABAL Dounia Guest Relations Manager Sofitel Agadir Royal Bay Resort

Front desk staff rude and unhelpful other staff very good

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Dear Mr W., Thank you very much for your feedback. We are delighted that you enjoyed the welcome and service from our staff, who are indeed one of our greatest assets. Regarding the air conditioning, we would like to inform you that our establishment is currently operating with a centralized heating system for the season. Therefore, air conditioning is not available at this time. We understand that this may have impacted your comfort, and we sincerely apologize for that. We have taken note of your comments regarding the facilities, and we will pass them along to improve the experience for our future guests. We hope to have the opportunity to welcome you again under better conditions. Best regards, Mrs JABAL Dounia Guest Relation Manager Sofitel Agadir Royal Bay Resport

Good hotel and wonderful breakfast

Customer review rating 4.0/5

David M. Couples - Confirmed reviews ALL

Dear Mr M., Thank you very much for your feedback! We’re delighted to hear that you enjoyed your stay, the breakfast, and the quality of our staff. We understand your comment regarding the food prices, and we would like to highlight that our rates reflect the quality of the services and products we offer in a luxury establishment. We hope to welcome you again and provide you with another pleasant experience. Best regards, Mrs JABAL Dounia Guest Relation Manager Sofitel Agadir Royal Bay Resort

Nice Lobby and grounds

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Other web-users rate our hotel

  • 128 reviews 8.9/10 Location
  • 305 reviews 5.8/10 Room
  • 524 reviews 8.9/10 Service
  • 6 reviews 5.6/10 WiFi
  • 200 reviews 8.7/10 Vibe
  • 186 reviews 7.7/10 Food
  • 138 reviews 4.9/10 Comfort
  • 134 reviews 9.1/10 Breakfast

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