ibis Fes Hotel 3 stars

Name: ibis Fes
Address: FES, 30000, MOROCCO
Telephone: (+212)535/651902
Rating: 3.6

3.5/5

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ibis Fes Hotel

Economy hotel for business and leisure

The ibis Fès hotel invites you into its welcoming modern building with oriental colors, just a stone's throw from the station. Its 123 low-cost rooms offer all the comfort you need with their private bathroom, office area, air conditioning and unlimited W IFI. To help you relax, our hotel boasts an international restaurant, a 24-hour bar and a garden with swimming pool. It can also host your professional events in its 2 meeting rooms.

10 mins from Medina de Fes, world heritage tracing the history of Moroccan dynasties.

Hotel extras

Advantage 3
Advantage 4
Advantage 5

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Online check-in
- Online check-in: Your arrival will be carefully prepared by our team
- Fast check-out: Simply return your key
WIFI/Internet Access
- WIFI at the hotel
- WIFI in your room
Public outdoor parkingPaying
Pets allowedPaying
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- English
- French
Reception open 24 hours a day
Currency exchange
Concierge

Outdoor unheated pool

Breakfast
1 restaurant(s)
1 bar(s)

2 meeting room(s)
Copy/print service available

Hotel location

ibis Fes

Avenue des Almohades
Place de la Gare
30000
fes
morocco

Tel: +212535651902

Fax: (+212)535/651909

Contact email

Check-in from 14h00

Check out up to 12h00

By plane
CASABLANCA MOHAMED V At 300km / 187.5 miles
By plane
RABAT SALE At 200km / 125 miles
By plane
SAIS At 15km / 9.38 miles
By car
RABAT MEKNES At 6km / 3.75 miles
By train
GARE DE FES At 0.1km / 0.06 miles

GPS :34.046528, -5.004305

Standard Room with 1 double bed

Max. number of persons: 2
Area: From 12m²

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Standard Room with 2 single beds

Max. number of persons: 2
Area: From 16m²

Wireless internet in your room
High speed internet
Satellite/cable colour TV
Bathroom products
Direct dial telephone

Our restaurants and bars

LA TABLE

Type of cuisine: International

Fresh, simple and tasty cuisine with salads you can create yourself with a wide selection of ingredients and dressings to choose from. You can also sample Moroccan specialties flavored with spices and sunshine.

Lunch

06:00 - 15:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

Dinner

19:00 - 23:00

Mon
Tue
Wed
Thurs
Fri
Sat
Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar: a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

Number of meeting rooms: 2
Maximum size: 165 m²
Maximum capacity: 140 people
Maximum banquet capacity: 38 people

Find out more

Good place to stay for a family with teens, 15 minute taxi ride to Medina.

Ali B. Families - 02/01/2020 Confirmed reviews ALL

Staff are mainly very helpful and courteous although need training in some areas - a Mr Macho pushed in ahead of me and my patiently queuing (for at least 5 minutes) 18 year old son and the receptionist allowed him to do so, which my son, rightly, was having none of. Left me in an awkward situation where I had to let the extremely rude man push in, which I was not happy about and left us both seething - the receptionist did nothing to defuse the situation. Rooms were big enough, and fine in Winter (we kept the window open, but not sure the aircon would cope in Summer). The wardrobe situation is bad - a big clump of ugly shelving in one corner with no hangers. The bar is cold, smokey and unfriendly especially if you´re female (even accompanied by husband). Restaurant too is cold but the tagine was good, and the local red wine delicious, though the others thought the lamb disappointing in presentation and value. Breakfast unappetising, even by Ibis standards. Also the early morning buffet doesn´t exist.

Dear ALISON B., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Father and daughter

michaelBadajoz_Spain Family - 02/01/2020 TripAdvisor review

Father and daughter, first time in Fez and I was a little worried but at the end of the trip I was even more surprised, the people were really friendly and helpful, it was an eye opener. If I go again I won't change so much money, as I lost out a lot, and book all trips on line before going

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best.

Very agreeable

Anonymous Solo - 01/01/2020 Confirmed reviews ALL

Very good in all respects except the over priced airport transfer

Dear IAN S., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One of the better Ibis hotels in Morocco

Charles Couples - 30/12/2019 Confirmed reviews ALL

Staff was friendly, room was clean. Shower leaked water everywhere, however. Also, I had taken the time to provide all check-in information online prior to our trip. This was because we were arriving at midnight, and I knew we would be too tired to fill out the forms at the desk. However, we were still required to complete the forms again, even though all the information had already been provided. Please rectify this. You shouldn't require guests to provide the same information twice. The online form says that if the information is provided in advance online, it won't be necessary to fill out the forms at the desk.

Dear CHARLES L., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Bouhmedi M. Couples - 13/12/2019 Confirmed reviews ALL

Nice stay at Ibis hotel

Dear m. B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent

Hamza Solo - 11/12/2019 Confirmed reviews ALL

I loved ibis hotel so much, reception restaurant bar stuffs were helpful, this hotel has a big garden and a swimming pool , the trainstation not far from the hotel, it's 3 minutes walking.

Dear KAMAL B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Martine Couples - 10/12/2019 Confirmed reviews ALL

Pleasant stay

Dear REDOUANE Z., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Mohamed Couples - 09/12/2019 Confirmed reviews ALL

Very well

Monsieur Z., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Fes. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur, en l’expression de nos sentiments les meilleurs

Miloud M. Business - 09/12/2019 Confirmed reviews ALL

Very nice stay

Dear MILOUDI K., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Friendly, efficient service

Tim Couples - 08/12/2019 Confirmed reviews ALL

Quick stopover, staff were helpful, friendly and made everything straightforward.

Dear TIM D., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Consistent experience

G. Business - 25/11/2019 Confirmed reviews ALL

Good overall experience, no surprises, friendly staff and good client service.

Dear SOUHAIL G., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

One night in Fes

Marta Couples - 12/11/2019 Confirmed reviews ALL

Hotel perfect for one night, clean with a nice breakfast and a reasonable price

Dear MARTA B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

nice place

Y. Families - 12/11/2019 Confirmed reviews ALL

The hotel is nice , but a fridge in the room is really missing. The food is very nice , there is a good Chef. Very convenient for the location.

Dear BA Y., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

To Improve

Ic Solo - 07/11/2019 Confirmed reviews ALL

The hotel facilities are quite old and the breakfast can be improved.

Dear QIWEN C., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Pleasant

Pedro S. Friends - 05/11/2019 Confirmed reviews ALL

My stay in Ibis Fez was very pleasant. Room was comfortable and the view amazing. The only complain I got was with the tour guide assigned to us which besides not being very friendly it cut off the tour earlier than the 4 hours we were told. Also, it asked us to pay for his taxi to return, which is something that we should pay!

Dear JOSE PACHECO S., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great place to stay, wonderful staff.

Anonymous Business - 29/10/2019 Confirmed reviews ALL

Everything was great. The room was nice and clean, the location was great, the staff was wonderful.

Dear VALRIE C., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Hotel in desperate need of a make over

Ben15 Families - 28/09/2019 Confirmed reviews ALL

As ibis hotels go this one is particularly tired and in need of a major make over. There seemed to be construction work going on whilst we were staying there so maybe it's underway. The food was terrible and there wasn't enough staff. The pool is ok. The location is good.

Dear HANNAN B., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Excellent relaxing stay.

Robert F. Couples - 27/09/2019 Confirmed reviews ALL

Comfortable quiet clean room and a beautiful garden to relax in.

Dear ROBERT, We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Room

Mary Couples - 23/09/2019 Confirmed reviews ALL

The room seemed small. Two single beds had been pushed together to make a double. The bed covers were also very heavy.

Dear MILOUD E., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Could find no fault

Romany Solo - 23/09/2019 Confirmed reviews ALL

It matched my expectations for location and cleanliness in particular. The pool was good with ample seating and sun loungers. The choice at breakfast was sufficient for my needs offering extended hours. The current building works had little or no impact on guests, but looking round the hotel it was evident that these improvements were necessary. Reception staff were extremely friendly and efficient and I was allocated an excellent, spotless room for my 4 night stay. As with other Ibis hotels the rooms do not have fridges, coffee making facilities or safes. If one or more of these were included I believe it might earn them another star! I will certainly use Ibis/Accor again, booking direct to get best options and rates, which I latterly learned they would price match if found cheaoer elsewhere.

Dear JILLIAN W., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

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