ibis Fes Hotel 3 stars

Customer review rating (ALL Rating) 4.2/5 1,931 reviews

ALLSAFE approved hotel

ibis Fes
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+ 16 Services

Hotel extras

  • Comfortable rooms with bathroom, desk, air conditioning and unlimited WIFI

  • Strategically located right in the city center and near the railway station

  • Hotel with two meeting rooms to host your business events

  • High value for money

  • The hotel has a newly renovated international restaurant as well as a bar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

ibis Fes

Avenue des Almohades
Place de la Gare
30000 fes
morocco

Tel: +212535651902

Fax: (+212)535/651909

Check-in from 14h00

Check out up to 12h00

  • By plane

    CASABLANCA MOHAMED V At 300km / 187.5 miles

  • By plane

    RABAT SALE At 200km / 125 miles

  • By plane

    SAIS At 15km / 9.38 miles

  • By car

    RABAT MEKNES At 6km / 3.75 miles

  • By train

    GARE DE FES At 0.1km / 0.06 miles

GPS :34.046528, -5.004305

Hotel services

LA TABLE

Fresh, simple and tasty cuisine with salads you can create yourself with a wide selection of ingredients and dressings to choose from. You can also sample Moroccan specialties flavored with spices and sunshine.

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet
Meetings/Events
  • 2 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 123 rooms
    • No room for people with reduced mobility
    • No family room
    • 5 connecting rooms
    • 36 non-smoking rooms
    • 3 floors
  • Languages spoken at the hotel
    • French
    • Arabic
    • English
  • Wi-Fi
    • WiFi at the hotel
  • Air conditioning
    • Air Conditioning
  • Elevator to all floor
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • PARKING EXTERIEUR Additional charge
    • Near the property
    • 40 parking spaces
    • Public
    • Parking opened 24/7
    • Parking with security service
Well-being
  • Piscine
    • Covered
    • On site

Our accommodation(s)

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Area: From 12 / 129 sq ft
  • Wireless internet in your room
  • High speed internet
  • Satellite/cable colour TV
  • Business Desk
  • Bathroom products(...)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 165

  • Maximum capacity: 140 people

  • Maximum banquet capacity: 38 people

Find out more

Our guest reviews for
ibis Fes

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

1,931 reviews

TripAdvisor Rating 3.5/5

1,044 reviews

Location good, building needs repair

Customer review rating 2.5/5

Anonymous Solo - 15/11/2021 Confirmed reviews ALL

The location and parking were great for Fez but the room was less than good. There was hair on hte floor, the heat didnt work, it smelled old and stale, the toilet ran constantly, it was just not a good experience

Dear JUSTIN A., Thank you for taking the time to tell us about your experience at the ibis Fes. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good stay.

Customer review rating 4.5/5

Jamal E. O. Business - 24/10/2021 Confirmed reviews ALL

Rooms are well arranged and cleaned, staff are very kin, helpful

Dear JAMAL EDDINE O., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

NORMAL

Customer review rating 3.5/5

Kd Business - 12/10/2021 Confirmed reviews ALL

Hotel normal

Customer review rating 5.0/5

H. Families - 08/10/2021 Confirmed reviews ALL

Loved this hotel ! We stayed here with our oldest boy and it was amazing! The room was fantastic, the service was great. Cleanliness was too notch. Will definitely be staying again!

Amassing

Customer review rating 5.0/5

Leith Solo - 07/10/2021 Confirmed reviews ALL

We really enjoyed our stay here. The room was nice, comfy and clean.

Customer review rating 5.0/5

Sambin Business - 04/10/2021 Confirmed reviews ALL

really enjoyed my stay at this hotel. The staff were great and there is a good restaurant in the hotel. the room was exactly what I needed. The front desk was a very quick check-in.

Amazon stay

Customer review rating 4.5/5

Maurice B. Solo - 17/09/2021 Confirmed reviews ALL

The front des staff were really friendly , room was clean with a big tv and a great view , a beautiful garden with an outstanding swimming pool

Dear MAURICE B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Brilliant Hotel!

Customer review rating 5.0/5

W. R. Families - 25/08/2021 Confirmed reviews ALL

This is ideally located being only a couple of minutes from the train station. Staff at check-in were excellent, despite having to handle multiple tasks simultaneously. The buffet breakfast was also very good as was the room itself. Would throughly recommend! Mr. W. R. Law LL.B. (Hons), LL.M. (with Distinction), Ph.D. (in progress) Policy (Administrative) Assistant for a Member of Parliament (MP)

Dear R. W., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Business - 06/08/2021 Confirmed reviews ALL

Un excellent accueil. Excellent service

Dear MOHAMMED N., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 5.0/5

Anonymous Business - 06/08/2021 Confirmed reviews ALL

Thank u ibis fes

Dear HAMID B., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 4.5/5

Anonymous Solo - 23/06/2021 Confirmed reviews ALL

Excellente

Bien

Customer review rating 4.5/5

Orfi Solo - 06/05/2021 Confirmed reviews ALL

satisfaction total

Dear DOUNIA E., We very much appreciate your comments regarding your stay at the ibis Fes. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Father and daughter

TripAdvisor rating 5.0/5

michaelBadajoz_Spain Family - 02/01/2020 TripAdvisor review

Father and daughter, first time in Fez and I was a little worried but at the end of the trip I was even more surprised, the people were really friendly and helpful, it was an eye opener. If I go again I won't change so much money, as I lost out a lot, and book all trips on line before going

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best.

One night in Fez - 11 2018

TripAdvisor rating 4.0/5

Richard D Couples - 27/11/2018 TripAdvisor review

Right in the centre of Fez - A standard Ibis hotel, you know what you are going to get. It was clean and warm and the bed was very comfortable. The rooms are small but fine for a few nights. Price was OK. Private parking ( small charge) - Will stay again.

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best..

Competive price

TripAdvisor rating 5.0/5

brianfY1977NK Solo travel - 18/09/2018 TripAdvisor review

Check in was quick and given top floor room facing the swimming pool and beautiful garden.very quite room , very comfortable bed good shower and plenty of hot water.During my weeks stay the room was always cleaned very well.All the employees I met were most helpful and made my stay very comfortable, Good breakfast and selection, Rachid the waiter at breakfast was most helpful and courteous, very good air conditioning and fast wifi ,the limited food in the bar was very tasty .The duvets on the beds were too hot, Ibis seems to have just the one weight of duvet all year round , this needs to be looked at even in a Europe . I can recommend this hotel it’s next door to the main railway station and such good value . The main Medina is about 10/15 minute taxi ride

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best.0

Terrible

TripAdvisor rating 1.0/5

saadat786 Business - 02/04/2017 TripAdvisor review

Stay was terrible and staff behavior including rooms were awful.bedding was already used before allocation of room.No cleaning staff available to change bedding.I was very disappointed by reception staff because of their non cooperative behavior.i checked out one day early but refund was refused by reception staff when asked why their behaviur was very rude.

It is with particular attention that we are aware of feedback following your stay at ibis Fes.Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was informed immediately of your remarks. She alerted the whole of his team in order to avoid recurrence of the situation. Despite this incident, we hope to keep your confidence and remain at your disposal. Waiting to welcome you soon in an Ibis hotel, please believe,Sir, the expression of our feelings the best

Ibis in Fes

TripAdvisor rating 4.0/5

janicehayes1 Couples - 01/04/2017 TripAdvisor review

From the outside it did not look like a typical Ibis which was good. The receptionists were helpful and friendly. The pool was set in nice surroundings but as it's not heated it's too cold to go in for a swim

Dear M Janice Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

Nicest Ibis in Morocco

TripAdvisor rating 4.0/5

Chas W Couples - 30/12/2016 TripAdvisor review

We've stayed at several different Ibis hotels around Morocco. The one in Fes is probably the nicest. The rooms have been recently redone, the bathrooms are immaculate, and everything works. The staff was friendly and professional. Though the hotel is located next to the train station, we didn't hear street noise at all.

Thank you for your feedback following your stay at ibis Fes. It is with great pleasure that we receive your compliments. Also, we will certainly share your comments with our entire team. Your satisfaction is the best reward for our staff who work day after day to offer you impeccable service. Waiting to welcome you again, we pray you to believe, Madam / Sir, the expression of our feelings the best

pity it was too cold to use the lovely pool

TripAdvisor rating 3.0/5

janetpilch Couples - 15/12/2016 TripAdvisor review

Beautiful grounds, and a lovely pool. In warmer months this would be a great place to stay. It is very well located for both the Old Town and the New Town. We did not try the restaurant or the bar. I am not sure how clean the room was. The bed linen felt as though someone had already slept in it, and my friend and I ended up rather badly bitten. Not mosquito bites either. What we found looked like a bed bug.

Dear Sir Janetpilch Hello It is with particular attention that we are aware of feedback following your stay at ibis Fes.Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was informed immediately of your remarks. She alerted the whole of his team in order to avoid recurrence of the situation. Despite this incident, we hope to keep your confidence and remain at your disposal. Waiting to welcome you soon in an Ibis hotel, please believe, Sir, the expression of our feelings the best

Ibis Fes

TripAdvisor rating 3.0/5

Karim880 Couples - 13/03/2016 TripAdvisor review

We asked for a 1:00 pm checkin and the room was not ready. we were given (with the security guy) 2 keys for 2 rooms to check which room is ready to be used. The 1st room was being painted!, the second room was ready but missing towels. the security guy was very helpful in securing everything needed. PS: I realized that the staff did not have a uniform...

It is with particular attention that we are aware of feedback following your stay at ibis Fes.Nous present you our apologies for the inconvenience encountered and we thank you for taking the time to write to us, we are very keen to offer quality services to our customers, to improve feedback we are very valuable. The hotel management was informed immediately of your remarks. She alerted the whole of his team in order to avoid recurrence of the situation. Despite this incident, we hope to keep your confidence and remain at your disposal. Waiting to welcome you soon in an Ibis hotel, please believe, Madam Sir, the expression of our feelings the best.

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