ibis Fes 3 stars

Customer review rating (ALL Rating) 4.2/5 327 reviews

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Description

Hotel extras

  • Located in the downtown area

  • Free WiFi

  • 2 meeting rooms

  • Outdoor swimming pool & Garden

  • Parking lot available

Our accommodation(s)

Single Bed

Standard Room with 1 double bed

  • 2 pers. max
  • 12 / 129 sq ft
  • Bedding 1 x Double bed(s)

Hotel location

ibis Fes

Avenue des Almohades, Place de la Gare
30000 FES
Morocco

GPS:34.046528, -5.004305

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Pets welcome
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

Salads, tagines, pasta and a wide range of dishes, drinks and desserts await you in our restaurant. Ibis Kitchen offers authentic local and international cuisine in a modern, relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  327 reviews

TripAdvisor Rating  3.7/5  1,131 reviews

Budget friendly City center oasis just a little improvement needed

TripAdvisor rating 4.0/5

PatriciaH678 TripAdvisor review

We stayed for three nights at this city centre location and the absolute added bonus was the pool which was situated in amazing well kept gardens which unfortunately was let down by the fact that the rest of the hotel and furnishings were very worn and dated. It is in desperate need of a full refurbish. The room we had should have been a double but was in fact a twin room. The curtain was hanging off the rail so couldn't be closed properly. There was no kettle or fridge which was inconvenient as I had brought all the necessary provisions to enjoy a coffee in the mornings without having to leave the room. The shower was hot and had good water pressure. The staff were excellent and very helpful. House keeping serviced the room daily. The hotel is right next door to the train station which was great for us to experience a train journey to Rabat.All in all a good value hotel that I would recommend but with a little investment I personally would be happy to pay more.

Customer review rating 4.5/5

Stephen H. Friends - Confirmed reviews ALL

Good location close to the ONCF station, in the new town. Friendly staff. Comfortable rooms,with decent sized bathroom. Good quality breakfast and evening meals and welcoming bar.

Customer review rating 5.0/5

El H. O. Solo - Confirmed reviews ALL

Satisfaction

Unacceptable Service and Lack of Accommodation

TripAdvisor rating 1.0/5

Traveler00106826122 TripAdvisor review

Upon arrival, we requested a mini fridge for my mother, who requires proper storage for her medications to maintain their effectiveness. To our disappointment, the hotel was unable to provide this basic and essential accommodation. Despite explaining the importance of this request due to medical reasons, the response we received from the staff was not only unhelpful but also unprofessional and rude. Their attitude was dismissive, and the service felt cheap and careless. Given the seriousness of the situation and the lack of empathy and support from the hotel staff, we were left with no choice but to check out early and urgently find alternative accommodation at a nearby hotel that was able to meet our needs. This experience was distressing, unacceptable, and not at all reflective of the standards one should expect from a reputed hotel chain. I will not be recommending Ibis Hotel to anyone in the future, and I hope this feedback prompts serious reflection and improvement in your customer service and medical accommodation policies.

Customer review rating 4.0/5

Ugo A. Solo - Confirmed reviews ALL

Bien situé, hôtel et personnels agréables mais chambres un peu vieillottes.

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Other web-users rate our hotel

  • 417 reviews 9/10 Location
  • 581 reviews 4.7/10 Room
  • 517 reviews 8.3/10 Service
  • 19 reviews 6.5/10 WiFi
  • 277 reviews 5.6/10 Cleanliness
  • 264 reviews 3.8/10 Comfort
  • 182 reviews 6.8/10 Breakfast
  • 135 reviews 8.9/10 Pool

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ibis Meknes 3 stars

Customer review rating (ALL Rating) 4.2/5 (159 reviews)

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