ibis Rabat Agdal Hotel 3 stars

Customer review rating 4.1/5 1,297 reviews

ALLSAFE approved hotel

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ibis Rabat Agdal
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+ 20 Services

Hotel extras

  • Hotel is a 3 minute-walk from Rabat Agdal train station

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • 100% non-smoking hotel
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
  • Concierge
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 1 bar(s)
  • Cold snacks
Leisure and activities
  • Well-beingPaying
Business services
  • 4 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

ibis Rabat Agdal

Avenue Haj Ahmed Charkaoui
Place De La Gare Rabat Agdal
10000 rabat
morocco

Tel: +212537131707

Fax: (+212)537131701

Check-in from 14h00

Check out up to 12h00

  • By plane

    RABAT SALE At 13km / 8.08 miles

  • By train

    AGDAL At 0.1km / 0.06 miles

GPS :33.998706, -6.858845

Our accommodation(s)

Equipped with the new "Sweet Bed by ibis" bedding, the practical and inviting ibis room boasts all the features you want most: a double bed, desk, Internet, TV with all the main channels and a bathroom.

Standard Room with 1 double bed

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Direct dial telephone

Standard room with 2 Single beds

Accessible room
  • Max. number of persons: 2
  • Area: From 16 / 172 sq ft
  • Wireless internet in your room
  • High speed internet
  • Business Desk
  • Iron
  • Direct dial telephone
Rooms

Our restaurants and bars

WOK RESTAURANT

Type of cuisine: International

Mixture of styles. Widely varied cuisine in a contemporary setting. Choose your products and create your own menu: everything is wok-cooked right in front of you.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

IBIS BAR

Non contractual photo

Our bar provides a friendly setting to meet and relax alone or with friends.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 4

  • Maximum size: 205

  • Maximum capacity: 160 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
ibis Rabat Agdal

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

1,297 reviews

tripadvisor

TripAdvisor Rating 4.5/5

70 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Disappointing

Customer review rating 2.0/5

Anonymous Families - 30/01/2021 Confirmed reviews ALL

I reserved at Ibis Agdal because of a positive experience 2 years ago with my family of 6. This time, I was disappointed by the welcome and the communication with management. Before reserving, I confirmed by telephone and email that 2 rooms could accommodate my family of 6. When I arrived, there were only two single beds in each room. The rooms were not big enough to add a third bed and still be able to walk around. No apology, no trying to find a solution. I was asked to take a third room and not offered any discount for the inconvenience. The reception and manager were nonchalant and unpleasant the rest of my stay. If the communication had been better, perhaps I would have made the choice to reserve three rooms or have chosen another hotel that had a better price for our group. Also, the night we chose to eat at the restaurant, we learned that there is no service before 8pm. No flexibility was offered our family. One morning the breakfast chairs were all covered in crumbs from the previous group...worrying signs of poor cleaning during a pandemic.

Dear CATHERINE B., Thank you for taking the time to write to us following your stay at ibis Rabat Agdal. We are sorry that the service and delivery did not meet your expectations, and please accept our sincere apologies. In addition, I want to come back to the points that you noted during your stay: The hotel where you stayed two years ago is the same, there are no triple rooms ...... all our rooms are standard rooms ...... The restaurant is open from 12 p.m. to 2:30 p.m. and the snack bar service takes over when the restaurant is closed, at any time we can eat at home as in all ibis in Morocco. The tables and chairs were probably dirty and this is quite normal after two groups have passed, it takes a little time to clean the place, and I think you may have noticed that there were people there. at the hotel and at the restaurant. Tell you about the manager that he was unpleasant and nonchalant, I just confirm that the manager was not at the hotel during the period of your stay from January 23 to 25, 2021. Rest assured that the necessary measures will be implemented to improve the quality of the services mentioned. Once again, we thank you for your comments and hope to regain your confidence on a future stay. Looking forward to welcoming you soon, we ask you to believe, Mrs BELLAFRONT, in the expression of our best feelings.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud General Manager HA…

Good stay

Customer review rating 5.0/5

Kamran Families - 14/12/2020 Confirmed reviews ALL

We had a great experience at Ibis Rabat, the staff were very welcoming and made our stay even nicer. A special thank you to Amina and Said who went out of there way to help us. Will defo go back!

normal

Customer review rating 2.0/5

Anonymous Business - 07/12/2020 Confirmed reviews ALL

Hygiene was average and the towels were old and torn

Madame B., Nous vous remercions d’avoir pris le temps de nous écrire à la suite de votre séjour à ibis Rabat Agdal. Nous sommes désolés que le service et la prestation n’aient pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Les hôtels Ibis sont désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux. Soyez assurée que les mesures nécessaires seront mises en oeuvre afin d’améliorer la qualité des prestations évoquées. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour. Dans l’attente de vous accueillir prochainement, nous vous prions de croire, Madame BENGHAZI, en l’expression de nos sentiments les meilleurs. Jabir Bendaoud Directeur General HA…

Decent value for money

Customer review rating 3.5/5

Sara M. Families - 09/11/2020 Confirmed reviews ALL

Clean room, helpful staff (esp Amina at the reception), only downside is the bfast buffet wich was rather poor in choice

Confortable

Customer review rating 3.5/5

Anonymous Business - 01/10/2020 Confirmed reviews ALL

Satisfait

Well located

Customer review rating 3.5/5

Amine A. Business - 28/08/2020 Confirmed reviews ALL

Nice and clean room though it has a strange smell.

Très bon séjour

Customer review rating 5.0/5

Jorge C. Business - 15/03/2020 Confirmed reviews ALL

I enjoyed this Ibis hotel. The staff is really friendly and helpful. Everything works making a very pleasant trip to Rabat!

Customer review rating 5.0/5

N. O. Business - 11/03/2020 Confirmed reviews ALL

Super

Monsieur N., Nous vous remercions pour vos commentaires suite à votre séjour à ibis Rabat Agdal. C’est avec grand plaisir que nous recevons vos compliments. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Votre satisfaction est la plus belle récompense pour notre personnel qui travaille jour après jour pour vous offrir un service irréprochable. Dans l’attente de vous accueillir de nouveau, nous vous prions de croire, Monsieur N. , en l’expression de nos sentiments les meilleurs. Soukaina, la réception.

Good stay and well located

Customer review rating 5.0/5

Ayaan M. Business - 26/02/2020 Confirmed reviews ALL

Excellent service

Dear AYAAN M., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soukaina, la réception.

Well located, comfortable beds

Customer review rating 4.5/5

Alexandra Solo - 03/02/2020 Confirmed reviews ALL

Rooms were really nice and comfortable. Staff was really friendly and helpful. Breakfast was also good.

Dear ALEXANDRA R., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soukaina, the front office team.

Good stay

Customer review rating 5.0/5

I. Business - 21/01/2020 Confirmed reviews ALL

It was remarkable

Dear Abdrahmane I., We very much appreciate your comments regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fadoua, reception.
Customer review rating 1.5/5

Anonymous Business - 12/01/2020 Confirmed reviews ALL

Room’s bathroom was dirty

Dear MUHAMMAD K., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Benddaoud General Manager HA…

Good choice in Rabat

Customer review rating 3.0/5

Mehmet T. Families - 07/01/2020 Confirmed reviews ALL

Could be much better

Dear MEHMET T., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud HA…

Poor experience

Customer review rating 1.5/5

Rajesh Families - 07/01/2020 Confirmed reviews ALL

aircon was not working -reception team try to explain aircon works only on one mode heating or cooling -it cannot be changed in room as we were feeling very hot in room-bathroom shower door was not opening properly -location is not good -staff try to help but breakfast was rude -some items were not refilled despite reminders then left breakfast in between but nobody in team was concerned but were asking my nationality instead of solving complaint !

Dear RAJESH S., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jabir Bendaoud Generam Manager HA…

Not good experience

TripAdvisor rating 2.0/5

rs1947 Family - 06/01/2020 TripAdvisor review

Aircon was not working -it can work only one way hotel manager decides whether your room should have cool or hot temperature -cannot be selected in room ! reception team tried to explain air conditioning issue but cannot resolve it -location is not very good /train noise from station and empty junkyard not a good view !

just another night in hotel

Customer review rating 3.0/5

Heikki L. Families - 31/12/2019 Confirmed reviews ALL

disappointing

Dear HEIKKI l., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. Therefore your feedback is very important to us. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Soukaina, the front office team.

Nice hotel in Rabat

Customer review rating 3.5/5

Anonymous Business - 20/12/2019 Confirmed reviews ALL

Nice hotel, but the food and hospitality at the restaurant are not good

Dear DENIS B., Thank you for taking the time to tell us about your experience at the ibis Rabat Agdal. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. cordially, Soukaina , the front office team.

Nice hotel with good communications to Casablanca and Marrakech

Customer review rating 4.0/5

Esa Solo - 10/12/2019 Confirmed reviews ALL

Very good breakfast Quit room with good sleep

Dear ESA M., We very much appreciate your comments concerning breakfast and the quality of the room, regarding your stay at the ibis Rabat Agdal. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Soukaina, the guest relation departement.

Ibis

Customer review rating 3.5/5

Anonymous Business - 06/12/2019 Confirmed reviews ALL

Correct

Dear William, Thank you very much for your valuable feedback regarding your stay at ibis Rabat Agdal. We will continue to improve our services based on your feedback. We look forward to staying with you again. Soukaina the front office team.

Excellent

Customer review rating 5.0/5

T A. Couples - 23/11/2019 Confirmed reviews ALL

Professional service, outstanding receptionists, in total contrast to the treatment i had received at rabat Sofitel in the same period

Dear TARIQ a., We are extremely grateful for your comments regarding your stay at ibis Rabat Agdal. All positive feedbacks bring joy to us. I will share your comments with our staff. I am sure that this feedback will be an encouragement to our entire staff because we are constantly striving to improve the quality of our services. Thank you once again for sharing your feelings and we hope your next trip will be as pleasant as previous trips. Best regards, Soukaina, the front office team

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