Sofitel Rabat Jardin des Roses Hotel 5 stars

TripAdvisor rating 4.5/5 1,994 reviews
Sofitel Rabat Jardin des Roses
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Hotel extras

  • Advantage 1

  • Advantage 2

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • RABAT- SALEPaying
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / IroningPaying
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Golf
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 4 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 12 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Sofitel Rabat Jardin des Roses

BP 450 Souissi
Quartier Aviation
Souissi
10000
rabat
morocco

Tel: +212537675656

Fax: (+212)537/671492

Contact email

Check-in from 15h00

Check out up to 12h00

  • DE SALA EL JADIDA , DE YCM :   55-57-40 SOUISSI

  • By plane

    CASABLANCA- CMN- At 120km / 74.57 miles

  • By plane

    FES-FEZ- At 200km / 124.29 miles

  • By plane

    RABAT- SALE At 7km / 4.35 miles - Shuttle paying

  • By train

    RABAT AGDAL At 3km / 1.86 miles

GPS :33.990235, -6.837755

Our accommodations

229 rooms including 37 suites have been given the French touch by designer Didier Gomez, keeping to the spirit and design of the Moroccan palace. They offer the ultimate in luxury and are graced with views over the imperial city or the Andalusian gardens.

SUPERIOR ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

SUPERIOR ROOM , 2 Single Size Beds

  • Max. number of persons: 2
  • Area: From 32
  • Views: City side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Ironing board and flat-iron(...)

LUXURY ROOM, 1 King Bed

  • Max. number of persons: 2
  • Area: From 32
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PREMIUM LUXURY ROOM, 1 king size bed, access to Club Sofitel

  • Max. number of persons: 2
  • Area: From 32
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

JUNIOR SUITE, 1 king size bed, access to Club Millésime

  • Max. number of persons: 3
  • Area: From 64
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

PRESTIGE SUITE, 1 king size bed, access to Club Millésime

  • Max. number of persons: 3
  • Area: From 96
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

OPERA SUITE, 1 king size bed, access to Club Millésime

  • Max. number of persons: 3
  • Area: From 128
  • Views: Garden side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

IMPERIAL SUITE, 1 king size bed, access to Club Millésime

  • Max. number of persons: 3
  • Area: From 156
  • Views: City side, Garden side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

ROYAL SUITE, 1 king size bed, access to Club Millésime

  • Max. number of persons: 3
  • Area: From 184
  • Views: Garden side, City side *
  • Most of the accommodation: CORNER_ROOM *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Nespresso machine(...)

Our restaurants and bars

EL PATIO

Type of cuisine: French

Photo non contractuelle / Strictly non binding

Unwind at a contemporary Rabat restaurant inspired by a French brasserie. Light bathes the terrace with views of the garden and soaring palm trees. Seated at a cherry-red dining chair, taste Mediterranean dishes and sip fine Bordeaux.

Lunch

06:30 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOLDEN FISH

Type of cuisine: Gourmet

Photo non contractuelle / Strictly non binding

A legendary Golden Fish living in a Chellah spring inspired this aqua-violet Rabat restaurant with breezy terrace views of the pool and gardens. Savor fresh Atlantic seafood cooked the French way: John Dory bouillabaisse or lemon butter scallops.

Lunch

12:00 - 15:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

Type of cuisine: International

Photo non contractuelle / Strictly non binding

Dinner

19:30 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AL WARDA

Type of cuisine: Regional

Photo non contractuelle / Strictly non binding

Discover the culinary flavors of Morocco-cloves, lemon, cinnamon-in a setting of "One Thousand and One Nights." A dash of French savoir faire combined with Moroccan ingredients creates a marriage of tastes: from lamb tagine to mushroom-stuffed sea bream.

Dinner

19:00 - 00:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

AMBER BAR

Photo non contractuelle / Strictly non binding

Sip champagne or a non-alcoholic cocktail at this glamorous yet intimate Rabat bar, whose marble interiors gleam in amber light. Relax in a dark wing-back chair and listen to live music as a bartender artfully mixes your drinks.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SO LOUNGE

Photo non contractuelle / Strictly non binding

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOL LOUNGE

Photo non contractuelle / Strictly non binding

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 12

  • Maximum size: 965

  • Maximum capacity: 1,100 people

  • Maximum banquet capacity: 700 people

Find out more

Our guest reviews for
Sofitel Rabat Jardin des Roses

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,735 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,994 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Lovely staff, very good facilities

Customer review rating 4.6/5

Lavie Business - 02/12/2019 Confirmed reviews ALL

Had a fantastic experience with Mr. Adol - From Conciregerie.

Dear Lavie G., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

M. J. - Transurb

Customer review rating 4.6/5

J. M. Business - 01/12/2019 Confirmed reviews ALL

Great location, a choise between different type of restaurant, a wonderful huge garden, and super servicing staff at all level.

Dear M. J., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent experience

Customer review rating 4.6/5

Houssem Business - 26/11/2019 Confirmed reviews ALL

I would like to thank especially Naouel and Fatima Zahra from the reception and Bouchra from the restaurant (breakfast).

Dear Houssem Eddine B., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Extraordinary

Customer review rating 4.6/5

Anonymous Couples - 20/11/2019 Confirmed reviews ALL

The stay was exceptional, from the warm greeting during check-in, to the genuine welcoming hospitality to the Tapa/bar professionals. The stay was extremely pleasant. Sofitel is consistently exceptional.

Dear UMETRIA THOMAS D., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation

very satisfied thank you

Customer review rating 4.6/5

Gabriel O. Business - 19/11/2019 Confirmed reviews ALL

Old returning customer that was happy to be back at Sofitel Des Roses. The staff Hasnaa from guest relations and Hasnaa and Naoual from reception were very helpful and made my stay enjoyable

Dear Gabriel O., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

Excellent - as always!!! Especially the hotel team

Customer review rating 4.6/5

Daniel Business - 18/11/2019 Confirmed reviews ALL

Have been staying in this hotel for the last 25 years or so. The hotel team is simply great!!! Nevertheless, the rooms are getting a bit "old" lik all of us, especially in the bathroom area.

Dear Daniel S., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great!

Customer review rating 4.6/5

George K. Business - 18/11/2019 Confirmed reviews ALL

Good service especially in the club lounge on the 8th floor

Dear George Mubanga K., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Tour Manager Gate 1

Customer review rating 4.6/5

Chaouqi G. Business - 16/11/2019 Confirmed reviews ALL

The overall services were really amazing, the guest-relation staff was very professional and efficient, particularly MS Fatima Zohra, as well as the front desk collaborators too.

Dear Mohammed C., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Luxury hotel with many amenities and Beautiful gardens

Customer review rating 4.6/5

Jian Solo - 10/11/2019 Confirmed reviews ALL

Except for 2nd breakfast when we were underserved duo to a sudden surge in number of guests coming for breakfast.

Dear JIAN GUO N., Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience in the breakfast restaurant did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect

Customer review rating 4.6/5

Tarek A. Business - 09/11/2019 Confirmed reviews ALL

All the employees at the front desk were perfect ، they had helped our delegation ، they were Friendly and helpful ، I remember (Hasna & Amin & Kadir & Iman & Hasna& Noual) Thank you very much .

Dear Tarek A., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

Excellent Hotel

Customer review rating 4.6/5

M. Business - 08/11/2019 Confirmed reviews ALL

My last experience was very short (3 nights) but really pleasant like always

Dear franck M., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Beautiful

Customer review rating 4.6/5

Jean P. Business - 07/11/2019 Confirmed reviews ALL

I had a wonderful stay at Sofitel Rabat Jardin des Roses. I would like to acknowledge the professionalism of Imane (reception), Hasna (Guest Service), Naoual and Salma. Moreover, Said from the Laundry service really took good care of me.

Dear Jean P. K., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasnaa - Guest Relation
Customer review rating 4.6/5

Anonymous Couples - 06/11/2019 Confirmed reviews ALL

Wonderful experience - very nice staff

Dear deborah b., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation

Excellent stay

Customer review rating 4.6/5

Ali Business - 30/10/2019 Confirmed reviews ALL

Great stay at Sofitel Rabat, I really recommend this 5 star Hotel. It was a very good experience.

Dear ALI S., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Great

Customer review rating 4.6/5

Stewart Business - 30/10/2019 Confirmed reviews ALL

Nice experience

Dear stewart e., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very nice hotel that I recommend for everyone who visits Rabat.

Customer review rating 4.6/5

A. A. Business - 30/10/2019 Confirmed reviews ALL

My stay in Sofitel Jardin des Rose was just comfortable. The staff was helpful and professional, especially the frond desk one. I had the chance to meet one of the most professional and experienced staff, mainly Hasnaa Yassine, Fatim Zohra and others. Also I would like to thank the portes for their great effort during arrival and departure day. All in all, Sofitel Jardin des Roses is the best place where professionalism and comfort meet.

Dear Abderahman A., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, GUEST RELATION

In 1 word excellent

Customer review rating 4.6/5

Larbi E. M. Business - 28/10/2019 Confirmed reviews ALL

As usual best location best comfort best hotel Best people ..in the reception luggage Portage in the 4estaurant and in every location of the hotel.

Dear Larbi El m., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest relation

The view to garden was incredible. It is worth paying the price for the room! Absolutely beautiful. You could easily spend days in the room!

Customer review rating 4.6/5

Abdulrahman Business - 27/10/2019 Confirmed reviews ALL

I liked how the staff were very considerate , the room space and how clean is the hotel. Great location, close to the big garden. Very safe area, great staff espesially Mrs, Hasnaa YASSINE.

Dear Abdulrahman A., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

The sofitel Rabat is good never had a bad stay

Customer review rating 4.6/5

P. J. Business - 26/10/2019 Confirmed reviews ALL

Food in the Moroccan restaurant was excellent so was the fish restaurant el patio breakfast was great and sophia and bougha looked after me with excellent service I was in room 409 and the maid was very good but I did not know her name to thank her overall the service during the week was very good the only suggestion for improvement is now the bank has closed and I have to change money at reception they should have a good selection of cash ie 20mad and 50mad notes as I tend to use these for tipping the staff otherwise no complaints about my stay

Dear J. p., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Guest Relation

Very inconsistent customer service - disappointing for such an expensive stay

Customer review rating 4.6/5

C. B. Business - 24/10/2019 Confirmed reviews ALL

Starting even before I arrived: it was extremely difficult to book transport from the Rabat airport to the hotel. Two emails went unanswered -- I had to call seven times (SEVEN!) before I was assured, rather impatiently, that they would arrange a taxi. Once I arrived things were not much better. Your front desk staff all seemed sour, humorless and unhelpful, especially so when I checked out. Room service responded to my requests about 60% of the time -- many times my requests were ignored. The only bright lights were a *few* of your staff: Tarik, and two of your concierges: Ahmed and Adil.

Dear Mrs Cecilia B., Thank you for taking the time to tell us about your experience at the Sofitel Rabat Jardin des Roses. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Sofitel Hotels & Resorts, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
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