Had a problem with the booking as the staff couldnt locate the reservation. After numerous talk with the staff and the agency i booked with, i was left in limbo. It took 24 hours and and an email that i wrote to the hotel contact address to finally resolve the problem. Seems to me that the staff did not really try to resolve the issue right away or maybe they didt have the tools necessary to do it which would shift the blame on the hotel booking system. Overall Ok service but honestly the value does not justify the price other maybe than the great location and the wonderful Garden. What a great view in the wee hours of the day from the balcony. Thank you .

Staff is very friendly and welcoming

I greatly enjoyed my stay at Sofitel Rabat. The Concierge, particularly their skill set, knowledge, professionalism, courtesy and hospitality, significantly contributed to an outstanding and restful visit.

All was excellent except for the telephone that was not working properly.

It is a lovely and unforgettable experience. The stuff is very helpful, available, and professional.

First of all i would like to thank Ms Najoua Khalili as she is the one who prepared my booking through a phone call while i was not able to find my request on line as well the whole staff were very friendly and helpful from the door step ending to the room with housekeeping staff Sukaina and the others

I had a wonderful stay. The location of the hotel was perfect right next to beautiful forest ans Park and 20min by foot to Agdal (shopping and restaurant district). The staff was extremely nice and accommodating, always finding a solution to everything:) A big thank you to all of them! The fitness center was great too !

Staff excellent and very willing to please. No issues even with our limited ability to speak French. Will stay again when we come next.

I stayed in the Sofitel in Rabat for three nights and enjoyed the stay there. The hotel was really nice and gave me a very good feeling. The staff was always here for me and they helped me with everything I asked for. Abdellah showed me some directions and answered a lot of my questions about Morocco. The housekeeping was also very friendly and they did a great job cleaning my room. Especially Zineb and Tourghane which cleaned my room, they were really good and polite and even helped me when I needed something. I can recommend the Sofitel in Rabat and will go there again when I should travel through Rabat.

Nice service and it is about time to open the other restaurants. And i recommend to start remodeling the room to the latest fashion. Keep up the good work and looking forward for my next visit on November 11th.

Beautiful one , specially Mrs Hassna Yassin Guest Manager she was outstanding very professional I never met during my 30 yrs of traveling someone like her , she’s willing to do whatsoever to satisfy all guests including my self , I would like to extend my high appreciation and special thanks indeed to her and the rest of her team , she’s very good model and leader to her subordinates beautiful young lady very committed to her work , I hope she gets all support to continue such outstanding work

Only 3 hangers in the room, 2 of which occupied by bathrobes. Where do I put my clothes? During check out ladies printed invoices more than 5 times with wrong addresses Sydney and Swaziland instead of Switzerland. Still, much better than Sofitel Casablanca. Safe closed in the room on arrival.

The breakfast need improvement, it need to add some more different food.. the women work on cleaning the room they make some noises when they are working ..

Fantastic as usual

Good service