Sofitel Rabat Jardin des Roses 5 stars

Customer review rating (ALL Rating) 4.8/5 329 reviews

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Description

Hotel extras

  • 10 minutes by car from Rabat International Airport

  • Large internal private car park with valet parking and video surveillance.

  • Jardin avec practice de Golf, deux piscines chauffées, court de tennis - idéal pour événement

  • Close to the capital's historic monuments, cultural venues and great parks

  • Club Millesime: enjoy all-day benefits and a personalized service

Our accommodation(s)

Hotel location

Sofitel Rabat Jardin des Roses

Avenue Imam Malek, Impasse Souissi, Souissi district
10000 RABAT
Morocco

GPS:33.990235, -6.837755

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  329 reviews

TripAdvisor Rating  4.5/5  3,098 reviews

Well located in a marvelous garden with spacious rooms and very helpful and friendly staff

Customer review rating 4.5/5

Carlo J. S. Business - Confirmed reviews ALL

I have been coming regularly (almost weekly) for 3 months to the hotel and every stay has been good. would call the hotel almost my home in Rabat. The staff is really doing their best to make you feel home. Taking your breakfast outside on the terrace makes your day start well. The fish restaurant has a wonderful setting near the pool and the food is excellent.

Dear Carlo S., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The capitale warmest welcome

Customer review rating 5.0/5

Nawal Z. P. Couples - Confirmed reviews ALL

Lovely stay in Rabat, chose the hotel because of its history and calm location,

Dear Stewart Vincent P., We very much appreciate your comments regarding your stay at the Sofitel Rabat Jardin des Roses. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

If you have 2 hours 2 wait for your meal in a smoke filled room, this is your place!!!

TripAdvisor rating 1.0/5

SueG686 Friends getaway - TripAdvisor review

The hotel itself has a wonderful staff and we felt well taken care of. Neeza was extremely nice and helpful. In the other hand, this place gets one star is because of their poor restaurant service. We had a dinner our first night in the hotel. We were ignored for 15 minutes until I flagged down a server. It took over an hour and 15 minutes to get our sandwich entree. The French fries were cold. And the meal was incomplete because a green salad was missing. I flagged down a server and he didn’t even know our meals came with a salad. It took another 20 minutes to get our salads. I know I’m on vacation, but to wait 2 hours to get your meal is ridiculous. I do not recommend this place for meals!

Dear SueG686, Thank you for taking the time to share your feedback regarding your stay. We are pleased to hear that you enjoyed the quality of service at the hotel, particularly the warm welcome from Neeza. That said, we sincerely apologize that your experience at the restaurant did not meet your expectations. We understand that the prolonged wait and mistakes with your order must have been frustrating, and we will certainly address these issues with our restaurant team to improve our service. We hope you will give us another chance in the future. Sincerely Hasnaa-Guest Relations Manager

A great experience

TripAdvisor rating 5.0/5

820Junior Business - TripAdvisor review

My Sofitel stay and experience was nothing but fantastic and comfortable. Every encounter with employees was wonderful. From Sarah and her colleagues at the front desk who helped out with a billing issue to Said from the bar who was friendly and remembered what our drink preferences were. The breakfast is lavish with plenty of options. The folks working at breakfast were kind and friendly and quickly learned our orders. The grounds are beautiful and the rooms are clean and well maintained. With pools, a gym and live music almost every night, there’s always something to do. The Sofitel Rabat Jardin des Roses is where you want to go for great service, relaxation and 5 Star experience.

Dear 820Junior , Thank you so much for sharing your wonderful review of your recent stay at Sofitel Rabat Jardin des Roses. We are thrilled to hear that your experience was nothing short of fantastic and comfortable, and that our dedicated team members contributed to making your stay memorable. Sarah, Said, and the rest of the staff will be delighted to know they left such a positive impression. We strive to provide personalized service, and it is rewarding to know that our team remembered your preferences and attended to your needs with care. We're also glad that you enjoyed our extensive breakfast offerings, as well as the beautiful grounds, clean and well-maintained rooms, and the various amenities such as the pools, gym, and live music. It’s great to hear that you found plenty of activities to enjoy during your stay. Thank you for recommending Sofitel Rabat Jardin des Roses as the destination for great service, relaxation, and a 5-star experience. We look forward to welcoming you back for another luxurious and unforgettable stay in the near future. Warm regards, Hasnaa-Guest Relation Manager

Millesime Lounge, Sofitel Rabat

TripAdvisor rating 5.0/5

Charles W TripAdvisor review

A fuller review of the hotel will follow but I wanted to focus special attention on the Millesime Lounge on the 8th floor and Nadia in particular The lounge is really well appointed and comfortable with a varied and ever changing buffet arrangement of food. It has a well stocked set of refrigerators with soft drinks and if requested you may also have several spirits But the star of the show is Nadia. She is so attentive, professional, pleasant and focused on ensuring an exceptional high standard of customer service. If you stay at the hotel, and you should, then make sure you get a booking with access to the Club Lounge Millesime You will not be disappointed!

Dear M.Charles W , Thank you so much for sharing your wonderful feedback! We're thrilled to hear that you enjoyed your experience at the Millésime Lounge and appreciated the comfort, food selection, and the ambiance on the 8th floor. Nadia will be delighted to know that her attentiveness and professionalism left such a positive impression. She takes great pride in delivering exceptional service, and your kind words will certainly encourage her and the team to continue exceeding expectations. We're delighted you recommend booking with access to the Club Lounge and look forward to welcoming you back to Sofitel Rabat for another exceptional stay. Thank you once again for your kind review! Regards

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Other web-users rate our hotel

  • 254 reviews 9.5/10 Location
  • 262 reviews 7.8/10 Room
  • 1,588 reviews 9.4/10 Service
  • 452 reviews 9.4/10 Food
  • 353 reviews 9.6/10 Vibe
  • 195 reviews 8.9/10 Amenities
  • 105 reviews 9.3/10 Breakfast
  • 93 reviews 8.4/10 Cleanliness

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