Sofitel Rabat Jardin des Roses Hotel 5 stars

Have been staying in this hotel for the last 25 years or so. The hotel team is simply great!!! Nevertheless, the rooms are getting a bit "old" lik all of us, especially in the bathroom area.

Good service especially in the club lounge on the 8th floor

The overall services were really amazing, the guest-relation staff was very professional and efficient, particularly MS Fatima Zohra, as well as the front desk collaborators too.

Except for 2nd breakfast when we were underserved duo to a sudden surge in number of guests coming for breakfast.

All the employees at the front desk were perfect ، they had helped our delegation ، they were Friendly and helpful ، I remember (Hasna & Amin & Kadir & Iman & Hasna& Noual) Thank you very much .

My last experience was very short (3 nights) but really pleasant like always

I had a wonderful stay at Sofitel Rabat Jardin des Roses. I would like to acknowledge the professionalism of Imane (reception), Hasna (Guest Service), Naoual and Salma. Moreover, Said from the Laundry service really took good care of me.

Wonderful experience - very nice staff

Great stay at Sofitel Rabat, I really recommend this 5 star Hotel. It was a very good experience.

Nice experience

My stay in Sofitel Jardin des Rose was just comfortable. The staff was helpful and professional, especially the frond desk one. I had the chance to meet one of the most professional and experienced staff, mainly Hasnaa Yassine, Fatim Zohra and others. Also I would like to thank the portes for their great effort during arrival and departure day. All in all, Sofitel Jardin des Roses is the best place where professionalism and comfort meet.

As usual best location best comfort best hotel Best people ..in the reception luggage Portage in the 4estaurant and in every location of the hotel.

I liked how the staff were very considerate , the room space and how clean is the hotel. Great location, close to the big garden. Very safe area, great staff espesially Mrs, Hasnaa YASSINE.

Food in the Moroccan restaurant was excellent so was the fish restaurant el patio breakfast was great and sophia and bougha looked after me with excellent service I was in room 409 and the maid was very good but I did not know her name to thank her overall the service during the week was very good the only suggestion for improvement is now the bank has closed and I have to change money at reception they should have a good selection of cash ie 20mad and 50mad notes as I tend to use these for tipping the staff otherwise no complaints about my stay

Starting even before I arrived: it was extremely difficult to book transport from the Rabat airport to the hotel. Two emails went unanswered -- I had to call seven times (SEVEN!) before I was assured, rather impatiently, that they would arrange a taxi. Once I arrived things were not much better. Your front desk staff all seemed sour, humorless and unhelpful, especially so when I checked out. Room service responded to my requests about 60% of the time -- many times my requests were ignored. The only bright lights were a *few* of your staff: Tarik, and two of your concierges: Ahmed and Adil.