Sofitel Rabat Jardin des Roses 5 stars

Customer review rating (ALL Rating) 4.7/5 361 reviews

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Description

Hotel extras

  • 10 minutes by car from Rabat International Airport

  • Large internal private car park with valet parking and video surveillance.

  • Garden with golf, 2 heated pools, tennis court, ideal for events

  • Close to the capital's historic monuments, cultural venues and great parks

  • Club Millesime: enjoy all-day benefits and a personalized service

Our accommodation(s)

Hotel location

Sofitel Rabat Jardin des Roses

Avenue Imam Malek, Impasse Souissi, Souissi district
10000 RABAT
Morocco

GPS:33.990235, -6.837755

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  361 reviews

TripAdvisor Rating  4.5/5  3,050 reviews

Excellent Stay, Great Ramadan Ftour and Amazing Service

Customer review rating 4.5/5

Mourad Business - Confirmed reviews ALL

Had 3 enyable days during Ramadan. The food experience at Ftour was amazing in Resturant Warda. And the personnel was very professional, fun and friendly. Special thanks to Hasna, Hasna and Sara at the reception. Also Adil the concierge. And both ladies working in the breakfast area (don't remember the names). Keep up the great work and spirit.

Dear Mourad C., Thank you for your wonderful feedback! It's fantastic to hear that you had an enjoyable stay during Ramadan and that you had a great experience at Ftour in Restaurant Warda. The professionalism, friendliness, and warmth of the personnel clearly made a positive impact on your stay. I'll make sure your compliments are passed along to Hasna, Hasna, Sara, Adil, and the other staff members you mentioned. They'll be delighted to know their efforts were appreciated. We look forward to welcoming you back for another memorable stay in the future! Sincerely,

Feedback from current visit

TripAdvisor rating 5.0/5

lennadir TripAdvisor review

Excellent attention to details and great customer service, in particular Hasna Yassine, the guest service manager paid detailed attention to my needs and responded very well to all my requests. Room/House keeping provided professional and excellent service by Najat. Restaurant staff were amazing! I will go back without any hesitation, this location has become like home for me and the staff at the reception is providing excellent support as well.

Dear Mr. Ennadir, Thank you for sharing your recent experience at our hotel. We're thrilled to hear that you had such a positive stay and that our team, especially Hasna Yassine and Najat, exceeded your expectations with their attention to detail and exceptional service. It's wonderful to know that our hotel has become a home away from home for you. We strive to create a welcoming and comfortable environment for all our guests, and we're delighted that you feel that way about your time with us. We'll be sure to pass along your kind words to Hasna Yassine, Najat, and the rest of our team. They'll be thrilled to hear that their efforts made such a difference in your stay. Thank you again for choosing to stay with us. We can't wait to welcome you back for another fantastic experience soon! Warm regards, Hasnaa-Guest Relations Manager

Splendida

TripAdvisor rating 5.0/5

ilyasse b TripAdvisor review

It was a wonderful experience, id highly recommend it for anyone looking for an iftar during ramadan. Good place, good food quality, good management, position is accessible. Very Big thanks to the staff, they were super nice and welcoming special thanks to bassma 🙏

Dear guest, Thank you for your glowing review of your iftar experience at Splendida during Ramadan. We're delighted you enjoyed the good food, accessible location, and the warm hospitality of our staff, especially Bassma. We hope to welcome you back soon. Best regards, Hasnaa-Guest Relations Manager

Iftar Ramadan

TripAdvisor rating 5.0/5

Nesrine H TripAdvisor review

My experience in Sofitel Rabat Jardins des roses was incredibly Amazing. I enjoyed the authentic Moroccan iftar with the view on the wonderful garden , the team was very nice and welcoming, the quality of food was amazing and the variety of dishes was great. I will definitely come back again for a longer staycation. I highly recommend☺️

Dear Guest, Thank you for choosing Sofitel Rabat Jardins des Roses for your iftar experience, and for sharing your delightful feedback with us. We are thrilled to learn that your time with us was incredibly amazing and that you enjoyed the authentic Moroccan iftar with our picturesque garden view. Your kind words about our team's hospitality mean the world to us. We strive to provide a welcoming and attentive service to all our guests, and we are delighted to hear that we succeeded in making your experience memorable. At Sofitel Rabat Jardins des Roses, we take great pride in the quality and diversity of our culinary offerings. It brings us immense pleasure to know that you found the food amazing and the variety of dishes satisfying. Rest assured, we will continue to uphold the highest standards to ensure that every dining experience with us is exceptional. We are genuinely grateful for your recommendation, and we cannot wait to welcome you back for a longer staycation. If there is anything we can do to make your next visit even more special, please do not hesitate to let us know. Warm regards, Hasnaa-Guest Relation Manager

Bad experience with room service

TripAdvisor rating 2.0/5

Stay07248711138 TripAdvisor review

I order dinner and requested coffee capsules. The dinner came but without the capsules so I though no problem I will reorder in the morning. In the morning I ordered the capsules 3 times with 30 mns intervals and never came. The worst is that at night I ordered dinner and also didnt come!!

Dear Guest, We are deeply disappointed to hear about the issues you encountered during your stay with us. Providing excellent service is our top priority, and we apologize for any inconvenience or frustration you experienced due to the lapses in our room service. Your feedback is incredibly important to us, and we take it very seriously. We are actively investigating the situation to understand what went wrong and to prevent similar occurrences in the future. Rest assured, we are addressing the concerns you raised with our room service team to ensure that our guests receive the prompt and attentive service they deserve. If you are still on the premises, we encourage you to contact our front desk or management team directly so that we can make things right for you. It is our goal to ensure that your stay with us is comfortable and enjoyable, and we are committed to resolving any outstanding issues you may have. Once again, we apologize for the inconvenience and disappointment you experienced, and we appreciate your patience and understanding as we work to improve our services. If there is anything else we can do to assist you, please do not hesitate to let us know. We value your patronage and hope to have the opportunity to serve you better in the future. Sincerely Hasnaa-Guest Relations Manager

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Other web-users rate our hotel

  • 238 reviews 9.4/10 Location
  • 272 reviews 8/10 Room
  • 1,452 reviews 9.6/10 Service
  • 451 reviews 9.3/10 Food
  • 286 reviews 9.6/10 Vibe
  • 113 reviews 8.9/10 Breakfast
  • 106 reviews 8.3/10 Comfort
  • 97 reviews 9/10 Cleanliness

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