ibis Casablanca City Center 3 stars

Customer review rating (ALL Rating) 4.1/5 619 reviews

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Description

Hotel extras

  • Located in the downtown area

  • Strategic location

  • View of the port

  • 2 meeting rooms

  • Free WIFI

Our accommodation(s)

Hotel location

ibis Casablanca City Center

Angle Zaid Ou Hmad -, Rue Sidi Belyout
20190 CASABLANCA
Morocco

GPS:33.598, -7.6125

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park

IBIS KITCHEN RESTAURANT

Salads, tapas, burgers, pasta, and a wide range of dishes, drinks and desserts await you in our restaurant. Ibis Kitchen offers authentic local and international cuisine in a modern, relaxed setting.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  619 reviews

TripAdvisor Rating  3.4/5  1,320 reviews

Lazy reception

Customer review rating 2.0/5

Mo A. Solo - Confirmed reviews ALL

As a member of Accor platinum I expect a little bit of courtesy which i didn’t find a but at the staff there

Well located and nothing else

Customer review rating 2.0/5

Mike Friends - Confirmed reviews ALL

Definitely not something I would want to go through again. Room, bed linens, towels were dirty or stained, amenities provided was non existent, no bathroom floor mat was provided. Staff was polite but not exactly helpful. Perhaps it was the language barrier but I distinctly felt they were content to just do the necessary.

Good location

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

From casa port I see the sign on the main road. But the entrance is in the other side. It would be helpful if there is a sign on the corner of the road. The corridor outside the room has renovation smell. If the room can come with a bottle of water, would be helpful. The rooms are good.

Some reception staff can be a little bit rude

Customer review rating 2.5/5

Dennis Solo - Confirmed reviews ALL

One morning I went down to the reception to ask if the hotel provides slippers. The reply I got was something like "This is a 3-star hotel we don't have slippers. If you want slippers try staying in Novotel next time." I have been to several 3-star hotels, and even some Ibis budget hotels, that do provide slippers. If this hotel doesn't have slippers, he could have just politely replied "sorry Sir but we don't provide one." Should I travel back to Casablanca, I would definitely think about booking in another hotel as your staff has suggested. I also realized this hotel doesn't have mini-ref and kettle/coffee set which other 3-star hotels offer. Might be time to consider to up your game and not make the hotel's 3-star status as an excuse.

Great location ,clean ,friendly staff

Customer review rating 4.0/5

Leonardus B. Couples - Confirmed reviews ALL

See above

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Other web-users rate our hotel

  • 596 reviews 9.1/10 Location
  • 799 reviews 4.8/10 Room
  • 928 reviews 7.4/10 Service
  • 31 reviews 7.9/10 WiFi
  • 424 reviews 5.5/10 Cleanliness
  • 347 reviews 6.5/10 Breakfast
  • 312 reviews 3.7/10 Comfort

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