ibis Casablanca City Center Hotel 3 stars

There was no sense of service at the hotel. Very rude reception desk and smelled like cigarettes smoke despite requesting nonsmoking room. The two good things were the view and the close proximity to McDonald’s. The app did not work to book this hotel and the website would not accept Amex despite stating that Amex is available.

Uncomfortable beds, ridiculous and cold breakfast, inaccessible front desk, reservation was confirmed by Accor by email and yet when I got to the hotel they informed me it was cancelled. I would give less that 1 star to this hotel. Some individuals were really helpful but overall hotel service, amenities and everything else were below 1 star.

Great location-near Casa Port train station. That was the only reason to stay there. Room was not particularly clean, bathroom had dirty corners and hair dryer was dirty once you take it off the wall. No hand towels, but that might be a cultural thing, since had no hand towels in all hotels/riads we stayed in Morocco. Very basic hotel room.

This wasnt Ibis budget but still there were no tea coffee facilities in the room

Simply...PERFECT Stay

Efficient check in and clean rooms

Good service, great location

Very nice

From the initial warm welcome at Réception and a highly efficient registration procedure, I was in my room less than 5 minutes after arrival. A comfortable bed, at least 30 international TV channels and a well maintained shower room - what more could one ask for ?

Great stay with smiling staff and happy faces

I had a pleasant stay and nothing really to complain about. Yes things could have been better but then there is always scope to improve. Now that I remember yes, breakfast could certainly certainly be better. I was there a week and even the first day I was disappointed. The next time if I consider not staying here it will be only because of the very ordinary breakfast.

Parking was difficult, so just left the keys with the security guys, who were great. Room was ok, had a problem with the bathroom sink, breakfast was ok. Staff do not wear uniforms or name badges which I really don't like. Its like random people approaching you.

This is a nice property and the room itself met our standards for an Ibis. But the staff....all of them..made the stay memorable.

Quite functional. Staff very helpful

The hotel has a great location - very close to the train station and convenient for all attractions and shopping.