Hôtel Mercure Rabat Sheherazade 3 stars

Customer review rating (ALL Rating) 4.2/5 602 reviews

Hôtel Mercure Rabat Sheherazade - Image 1
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Description

Hotel extras

  • The hotel has a meeting room, a restaurant and bar.

Our accommodation(s)

Hotel location

Hôtel Mercure Rabat Sheherazade

21 Rue de Tunis, Quartier Hassan
10000 RABAT
Morocco

GPS:34.019245, -6.82281

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

KANGOUROU GRILL

Enjoy our restaurant's varied menu, which combines Moroccan and international specialties, in warm and lively surroundings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  602 reviews

TripAdvisor Rating  3.5/5  586 reviews

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Good, central location. Fine for one night. Wouldn’t want to stay longer. We booked two rooms. In one of our rooms the shower was not working and there was a panel hanging off the wall next to the toilet with exposed wires behind. Holes in the bathroom door were an unpleasant design feature.

Good for a day

Customer review rating 3.0/5

Mo Business - Confirmed reviews ALL

For people who are suffering from Asma and allergies it’s a bad place to stay , the moment you enter the hotel will notice a rankness smell coming from the old carpets in aal over the hotel. staf knows about it and they are very friendly , garden fotos don’t match reality !

Worst hotel in Rabat

Customer review rating 0.5/5

Anonymos Solo - Confirmed reviews ALL

Old, never repainted, service awful, systematic problems with cleanliness

Breakfast and staff are good

Customer review rating 3.5/5

Brett B. Solo - Confirmed reviews ALL

Stayed for one night. The staff in the hotel are helpful. The breakfast was very good. The room was warm and the a/c wasn’t great. If the colleagues had a better facility this would be a great hotel. Both reception and the colleagues working on the restaurant were very good

Dear BRETT B., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

CLOSE TO THE AIRPORT

Customer review rating 3.0/5

Laurent Business - Confirmed reviews ALL

STANDARD ROOM MISSING BEDSIDE LAMP OLD BATHROOM WITH DEVICES NOT IN GOOD STATE

Dear LAURENT T., Thank you for taking the time to tell us about your experience at the Hôtel Mercure Rabat Sheherazade. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

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Other web-users rate our hotel

  • 138 reviews 8.7/10 Location
  • 263 reviews 5.2/10 Room
  • 407 reviews 9.2/10 Service
  • 7 reviews 9.6/10 WiFi
  • 145 reviews 5.4/10 Comfort
  • 128 reviews 7.9/10 Breakfast
  • 111 reviews 5.7/10 Cleanliness
  • 90 reviews 4.2/10 Vibe

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