Hôtel Mercure Rabat Sheherazade

Hôtel Mercure Rabat Sheherazade 3 stars

Customer review rating (ALL Rating) 4.2/5 288 reviews

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Hotel extras

  • The hotel has a meeting room, a restaurant and bar.

ALLSAFE approved hotel

Hotel location

Hôtel Mercure Rabat Sheherazade

21 Rue de Tunis, Quartier Hassan
10000 RABAT
Morocco

Telephone +212 5377-22226

Fax +212 5377-24527

  • Tramway:  1 & 2 Tour Hassan

  • By plane

    Casablanca Mohamed V At 130km / 80.79 miles - Shuttle paying

  • By plane

    Fes Saiss At 130km / 81.25 miles

  • By plane

    RABAT SALE At 7km / 4.38 miles

  • By train

    Gare Rabat Agdal At 4km / 2.5 miles

  • By train

    Gare Rabat Ville At 1.5km / 0.93 miles

GPS:34.019245, -6.82281

Hotel services

Check-in from - Check out up to

In summary
On site
  • Car park
  • Shuttle
  • Restaurant
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

KANGOUROU GRILL

Enjoy our restaurant's varied menu, which combines Moroccan and international specialties, in warm and lively surroundings.

Our accommodation(s)

Whether you're traveling alone or as a couple, enjoy our rooms with king-size beds! With friends or family, choose from the two categories available: Standard Room or Superior Room. Our rooms overlook the courtyard or the street.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  288 reviews

TripAdvisor Rating  3.5/5  576 reviews

Deteriorated hotel

Customer review rating 1.0/5

Anonymous Business - Confirmed reviews ALL

The hotel is overall very deteriorated. The hotel room and furniture was breaking down, smelling cigarettes, stains on the carpets, marks on walls, doors poorly closing and AC not working properly.

Cozy Hotel

Customer review rating 3.5/5

Anonymous Solo - Confirmed reviews ALL

My experience was ok with the exception of air conditioning in my room.

Good stay

Customer review rating 4.5/5

Ali I. Business - Confirmed reviews ALL

I always like my stay at Mercure Shéhérazade Rabat. I have been staying there whenever I have to be in Rabat. I would recommend that the floor and stair covers be changed.

Dear ALI i., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hasna Bouallouhi Hôtel Mercure Sheherazade Rabat

The most of my beautiful experiences in my life, people here will make you feel like home,

Customer review rating 5.0/5

Anonymous Friends - Confirmed reviews ALL

It's the most of my beautiful experiences in my life, people here will make you feel like home, absolutely you'll feel comfortable, the smile can't remove from people faces, it's really so good that you come here, trying the delicious food and drink nd any other services will make the time fly and absolutely you'll feel sad when it's time to say goodbye.

Dear TAM VOYAGES Y., We very much appreciate your comments regarding your stay at the Hôtel Mercure Rabat Sheherazade. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Hôtel Mercure Rabat

Stinky, humid and hot rooms. I changed the room twice to find an acceptable one at the end.

Customer review rating 0.5/5

Othmane. E. Business - Confirmed reviews ALL

I was surprised by the cleaning staff didn't pay attention to clean the room 311 carpet from Urine. I checked in the room and i was devastated by the stinky odor that comes from the carpet. I had to change the room, still the second room 105 was humid that you can smell humidity and hard to breathe. The A/C was not working. I requested another change for a second time I got room 103. It was less humid and the AC worked less than expected. All this costed almost 80 euro for the night. It's non sens. It was the worst experience for me. However the receptionist gentleman was super nice and helpful. He carefully managed to assists me until to find a suitable room.

Dear OTHMANE E. MOUJAHID, We sincerely appreciate the time you spent to share your comments following your visit to our Mercure hotel, our guests' feedback is of utmost importance to ensure our demanding standards of service at all times, please accept our sincere apologies for any inconsistency you may have experienced during your stay. problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Hasna Bouallouchi Hôtel Mercure Rabat

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Other web-users rate our hotel

  • 96 reviews 9.1/10 Location
  • 149 reviews 6.1/10 Room
  • 306 reviews 9.5/10 Service
  • 81 reviews 5.9/10 Cleanliness
  • 69 reviews 7.8/10 Breakfast
  • 42 reviews 3.4/10 Vibe
  • 27 reviews 4.9/10 Amenities
  • 22 reviews 7.2/10 Value

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