Novotel Marrakech Hivernage 4 stars

Customer review rating (ALL Rating) 3.6/5 693 reviews

Best price
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Novotel Marrakech Hivernage - Image 1
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Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Morocco

Description

Hotel extras

  • Mini bar in each room

  • Beautiful outdoor swimming pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

Our accommodation(s)

Hotel location

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

Telephone
Fax +212 5244-24541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.6/5  693 reviews

TripAdvisor Rating  3.7/5  2,159 reviews

A good hotel with unhelpfull,inefficient reception staff who make you wait for the room.

TripAdvisor rating 1.0/5

Marlon V TripAdvisor review

Arrived at the hotel at 12.30 hrs 27,11,2025 i was aware that check in was from 14.00 hrs onwards . the lady informed me that the rooms are not ready till 14,00 hrs we were sitting at the reception area 5 rooms checked out at 12,40 i saw them . After waiting till 13,50 i asked the gentleman at the reception about my room he said check in is 15.00 allthough the check in time written on my booking was written 14.00 , then the lady showed up and the same lady who said check in was 14,00 said it was 15 ,00 . i had enough of this waiting and lying morrocans i wanted to cancel my booking . then i received a room right away . Room 101 . These 2 reception staff give the hotel a bad name and should be given training in customer service or Fired from the hotel . from 12.30 to 14.00 . they did not care to call housekeeping and get a room ready and we were the only ones waiting in the reception . train these people that when a customer arrives and is waiting , to give them the room as soon as possible and cordinate it with housekeeping . The system they use is the rooms are allocated to the arrivals for the day and the paperwork is in different files at the reception with the guest name .and they are so lazy and dont care they wait till housekeeping informs that the room asigned to the guest is ready .until then they make the guest sit and wait . And at the end they tell me different booking companies have different check in times they think people are stupid and have not travelled before .Avoid this hotel .

Fair Review

TripAdvisor rating 2.0/5

Muhammad H TripAdvisor review

Overall, the environment is good, but the washrooms are too small and there is no shower available, which was quite disappointing. Especially in a Muslim country, I didn’t expect this.

Customer review rating 4.0/5

Ghazi A. Solo - Confirmed reviews ALL

Good location very friendly stuff. I always book in this hotel. It’s not the first time.

Customer review rating 4.5/5

Isaac H. Couples - Confirmed reviews ALL

Great hotel. Room had microwave. Breakfast was good but limited on the hot food options. Probably would get tiring after 3 days.

Value for money hotel in a beautiful city

TripAdvisor rating 5.0/5

simonhB4230WK TripAdvisor review

Lovely facilities excellent food. Staff outstanding especially AÏCHA THE RECEPTIONIST. Very helpful, professional and smart. And a beautiful smile made me feel extremely welcome. Thank you Simon from England

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Other web-users rate our hotel

  • 490 reviews 8.8/10 Location
  • 730 reviews 4.7/10 Room
  • 1,112 reviews 7.5/10 Service
  • 20 reviews 5.2/10 WiFi
  • 369 reviews 4.2/10 Comfort
  • 327 reviews 6.3/10 Breakfast
  • 326 reviews 4.5/10 Cleanliness
  • 230 reviews 5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.