Novotel Marrakech Hivernage

Novotel Marrakech Hivernage 4 stars

Customer review rating (ALL Rating) 4.0/5 404 reviews

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Hotel extras

  • Mini bar in each room

  • Pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

ALLSAFE approved hotel

Hotel location

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  404 reviews

TripAdvisor Rating  4.0/5  1,952 reviews

Not up to Novotel standards

Customer review rating 1.5/5

Jack Business - Confirmed reviews ALL

Really disappointed by the experience. Rooms need a real refresh; breakfast was poor. This is not a four-star experience Would definitely not recommend.

Dear ARNAUD F., Thank you for taking the time to tell us about your experience at the Novotel Marrakech Hivernage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Room and breakfast

Customer review rating 2.0/5

Anonymous Families - Confirmed reviews ALL

The room isn’t bright and breakfast service is not good

Dear MYAT A., Thank you for taking the time to tell us about your experience at the Novotel Marrakech Hivernage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located for airport

Customer review rating 4.0/5

Ron Business - Confirmed reviews ALL

Pleasant

Dear RON M., Thank you for taking the time to tell us about your experience at the Novotel Marrakech Hivernage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Well located.

Customer review rating 3.0/5

Anonymous Business - Confirmed reviews ALL

Overall it was ok. Three things were problematic - one, the breakfast area has a problem with bees and flies being all over the sweet items at the buffet - it was terrible and something should be done about it. Also there was no fresh fruit which seemed odd. The 2nd elevator was broken for 2 out of the 5 days we were there which made it very time consuming. We added a 6th night in order to keep our room until 8pm as we had a late night flight, and the hotel refused to extend the rate we had for the 5 night stay even though we only stayed half a day. 6 nights is a good amount of time to stay at the property and the same rate being extended would have been appreciated.

Dear ANNE L., Thank you for taking the time to tell us about your experience at the Novotel Marrakech Hivernage. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

clean place

TripAdvisor rating 4.0/5

BellamineMehdi Couples - TripAdvisor review

In the center of Marrakesh "Hivernage" for nightlife fans. the hotel was clean and in a good position. you can find good restaurants, pubs... nearby. overall the hotel is a little bit pricy. thank you staff.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

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Other web-users rate our hotel

  • 147 reviews 8.2/10 Location
  • 212 reviews 5/10 Room
  • 294 reviews 7.7/10 Service
  • 5 reviews 2.9/10 WiFi
  • 115 reviews 4.2/10 Comfort
  • 104 reviews 3.7/10 Breakfast
  • 85 reviews 5.7/10 Cleanliness
  • 58 reviews 5/10 Food

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