Name: Novotel Marrakech Hivernage - ALL
Address: Rue Haroun Errachid, Quartier de l'hivernage, MARRAKESH, 40020, MA
Telephone: +212524424540
Rating: 3.6

Novotel Marrakech Hivernage

Hotel that makes every moment matter

The Novotel Marrakech is located in the heart of the Hivernage district, the place to be in Marrakech, surrounded by restaurants, casinos and exclusive clubs. Our spacious and comfortable rooms and suites have a stylish decor, air conditioning and free WIFI. To relax, our hotel also has a fitness center, a bar and a Bazz'art restaurant offering creative cuisine in a casual and quirky setting.

The hotel is in Marrakesh's chic quarter, with lots of restaurants, casinos and clubs. The Novotel Marrakech Hivernage is perfectly placed for visiting the city's must-see attractions within walking distance. You're less than 20 minutes from the Koutoubia Mosque, Jemaa el-Fna Square, El Badi Palace, Saadien's Tombs and the Medina. Marrakech-Menara Airport is just 10 minutes away.

Located in the Hivernage district, Novotel Marrakech is close to Jemaa el-Fna, the Koutoubia Mosque, the souks, Bahia and El Badi Palaces, and the Menara Gardens, at the heart of culture and leisure.

"Stay at Novotel Marrakech Hivernage, in the trendy Hivernage district, and visit the historical sites of the Ochre City. We look forward to welcoming you!" Ms. Touria EL BOURRAKADI, Hotel Manager.

TOURIA EL BOURAKKADI, Hotel Management

Hotel extras

Mini bar in each room
Beautiful outdoor swimming pool
Free WiFi
The hotel's Bazz'Art restaurant
Located in the heart of the trendy Hivernage district

Our accommodation(s)

Room

Superior Room with double Bed and Sofa City Side

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: Pool side
Accessible room

See availabilities

Room

Deluxe room with double bed and sofa-bed

3 pers. max

Bedding 2 x Single bed(s) and 1 x Double bed(s)
Views: City View or Pool side
Accessible room

See availabilities

Room

Superior Room with twin beds and sofa bed

3 pers. max

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
Views: City View or Pool side
Accessible room

See availabilities

Room

Superior Room with double Bed and Sofa City Side

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View
Accessible room

See availabilities

Room

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: Pool side
Accessible room

See availabilities

Room

Deluxe room with double bed and sofa-bed

3 pers. max

Bedding 2 x Single bed(s) and 1 x Double bed(s)
Views: City View or Pool side
Accessible room

See availabilities

Room

Superior Room with twin beds and sofa bed

3 pers. max

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
Views: City View or Pool side
Accessible room

See availabilities

Hotel location

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

+212 5244-24540

+212 5244-24541

MARRAKECH GARE

Railway station

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

CASINO SAADI

Casino

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

Shuttle

Shuttle on call

CASINO LA MANOUNIA

Casino

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

Shuttle

Shuttle on call

CINEMA LE COLISE

Tourist attraction

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

LA KOUTOUBIA MOSQUE

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Shuttle

Shuttle on call

OPERA DE MARRAKECH

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Shuttle

Shuttle on call

MADINA SOUK

Tourist attraction

Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive

Shuttle

Shuttle on call

LA MENARA

Botanical gardens

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Shuttle

Shuttle on call

JARDIN DE MAJORELLE

Botanical gardens

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

MUSEE DE MARRAKECH

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

QUARTIER TANNEURS

Historic monument

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

GOLF ALMELKIS

Sports centre

Access: 5 km / 3.11 mi 10 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Room service

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

COMPTOIR NOMADE

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

BAZZ'ART LOUNGE BAR

While Marrakech starts vibring, BAZZ'ART LOUNGE BAR is the perfect place to share drinks and tapas. Come and discover our cocktail creations specially designed for you.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5 642 reviews

Sayf S. Families - 12/28/2025 Confirmed reviews ALL

all well.. but need to change the towels to new, it look old and used a lot.

Ghazi A. Solo - 11/23/2025 Confirmed reviews ALL

Good location very friendly stuff. I always book in this hotel. It’s not the first time.

Isaac H. Couples - 11/21/2025 Confirmed reviews ALL

Great hotel. Room had microwave. Breakfast was good but limited on the hot food options. Probably would get tiring after 3 days.

Furkaan H. Business - 9/25/2025 Confirmed reviews ALL

I am writing to formally raise a complaint regarding my recent stay at your hotel, which was one of the worst experiences I have ever encountered at an establishment of your brand. As a loyal Gold Member and a paying subscriber of the All Plus Voyageur program, I expected a certain standard of service, but unfortunately, my experience fell shockingly short. Upon arrival late at night, I was greeted by a very rude front desk staff member – an older man with a beard. Although the reception area was empty, I was made to wait more than 25 minutes before being checked in, as the staff member insisted he was “not in check-in mode” at that time. When I requested two room keys, he aggressively questioned me and refused to provide them, making me feel extremely uncomfortable. To make matters worse, when I reached my room, the air conditioning was not working. I immediately reported this to reception, but I was told no room changes were possible until the morning. I suffered through a sleepless night in unbearable heat. The following morning, I again requested a room change, but was again told the hotel was full. As a result, I endured a second consecutive night in a room without functioning air conditioning. It was only on the third night, after visiting reception five separate times and waiting nearly an hour, that I was finally moved to another room a completely unacceptable delay. Adding to the frustration, I was never offered any form of compensation for these two extremely uncomfortable nights. Moreover, the hotel’s practice of issuing room keys that expire each morning requiring guests to return to reception daily just to renew them – is highly inconvenient and unprofessional. In summary, my stay was marred by: Rude and unhelpful front desk staff. Being denied a simple request for a second key. Two nights in a room without working air conditioning. Repeated delays and dismissals in resolving my issues. No compensation offered despite a clear service failure. I expect a prompt and serious response to this complaint. At a minimum, I request compensation for the two nights I spent without air conditioning, along with an acknowledgment that the treatment I received as a Gold Member was far below acceptable standards. I sincerely hope you take immediate corrective action with your staff to ensure no other guest endures such an experience. Sincerely, furkaan H.

Andy D. Families - 9/1/2025 Confirmed reviews ALL

Disappointed that the incorrect room types were initially provided (2 x double instead of double and twin). Also disappointing that despite being loyal Accor members I was allocated one of the very few rooms without a balcony. It was also difficult on some occasions to locate staff by the pool to obtain towels. In addition there seems little point having a pool "bar" but then directing customers through the hotel to the restaurant if they wish to purchase drinks.