Novotel Marrakech Hivernage 4 stars

Customer review rating (ALL Rating) 3.9/5 862 reviews

Best price
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Novotel Marrakech Hivernage - Image 1
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Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Morocco

Description

Hotel extras

  • Mini bar in each room

  • Beautiful outdoor swimming pool

  • Free WiFi

  • The hotel's Bazz'Art restaurant

  • Located in the heart of the trendy Hivernage district

Our accommodation(s)

Hotel location

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

Telephone
Fax +212 5244-24541

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  862 reviews

TripAdvisor Rating  3.5/5  2,077 reviews

Terrible Novotel

TripAdvisor rating 1.0/5

hamad1111222333 Business - TripAdvisor review

This was a terrible stay I had in this novotel, since checking in until checking out. What I saw is an understaffed hotel, and although this is considered an international chain I couldn't communicate in english nor in arabic to explain my case of stay. Let alone sending email before reaching the city, which no one replies. on different note, since it is understaffed, no one replies on room service phone nor the reception, when reaching the reception physically everyone is there and claiming no one called. cleaning service is very shallow, they don't clean room's wc, and certinely they do not replace used on the ground towels. gaurage is very limited and narrow, they allocate 2 or 3 spots for the staff bikes. I can't describe what i felt in this hotel words are not enough! I do not wish anyone to try, I would've paid to go to marriott instead.

Very well located and good stay.

Customer review rating 3.0/5

Anonymous Friends - Confirmed reviews ALL

everything is good except breakfast and the lack of problem solved by some of the group.

Customer review rating 4.0/5

Jose Business - Confirmed reviews ALL

Satisfactoria

Well located and a great hotel

Customer review rating 4.5/5

Omar Families - Confirmed reviews ALL

Very nice Hotel and well located large rooms

Accors' Biggest Embarrassment

TripAdvisor rating 1.0/5

swayze2626 TripAdvisor review

Building work going on in the hotel (which obviously creates noise - so impossible to rest during the day if needed), no advanced notice of the building works. Hotel significantly dated (possibly hence the building works?) including the bedroom. I've never known a 4* hotel which does not have irons in each room. All the previously noted hygiene concerns are valid and correct....birds nested on the bread at breakfast, stray cats wandering around your feet (fyi I'm a cat lover but don't expect this in a restaurant) and a cockroach that joined me at my table one evening for dinner. Zero interest from any staff to rectify any of this experience. Breakfast service is farcical... cereals, but no bowls or milk. Asked for milk and got bored of waiting so ate dry cereal. Had to ask for cups for the tea/coffee...again waited far too long. This was not a single experience but was a common theme throughout my 4 day stay. Accor just lost a Live Limitless Silver member based on this experience.

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Other web-users rate our hotel

  • 408 reviews 8.4/10 Location
  • 601 reviews 5.2/10 Room
  • 820 reviews 7.5/10 Service
  • 15 reviews 7.1/10 WiFi
  • 317 reviews 4.6/10 Comfort
  • 277 reviews 7.3/10 Breakfast
  • 238 reviews 5.3/10 Cleanliness
  • 182 reviews 4.7/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.