Novotel Marrakech Hivernage 4 stars

Name: Novotel Marrakech Hivernage - ALL
Address: Rue Haroun Errachid, Quartier de l'hivernage, MARRAKESH, 40020, MA
Telephone: +212524424540
Rating: 3.8

Customer review rating (ALL Rating) 3.8/5 853 reviews

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Rue Haroun Errachid, Quartier de l'hivernage, 40020 MARRAKESH, Morocco

Novotel Marrakech Hivernage

Hotel that makes every moment matter

The Novotel Marrakech is located in the heart of the Hivernage district, the place to be in Marrakech, surrounded by restaurants, casinos and exclusive clubs. Our spacious and comfortable rooms and suites have a stylish decor, air conditioning and free WIFI. To relax, our hotel also has a fitness center, a bar and a Bazz'art restaurant offering creative cuisine in a casual and quirky setting.

The hotel is in Marrakesh's chic quarter, with lots of restaurants, casinos and clubs. The Novotel Marrakech Hivernage is perfectly placed for visiting the city's must-see attractions within walking distance. You're less than 20 minutes from the Koutoubia Mosque, Jemaa el-Fna Square, El Badi Palace, Saadien's Tombs and the Medina. Marrakech-Menara Airport is just 10 minutes away.

"Stay at Novotel Marrakech Hivernage, in the trendy Hivernage district, and visit the historical sites of the Ochre City. We look forward to welcoming you!" Ms. Touria EL BOURRAKADI, Hotel Manager.

TOURIA EL BOURAKKADI, Hotel Manager

Hotel extras

Mini bar in each room
Beautiful outdoor swimming pool
Free WiFi
The hotel's Bazz'Art restaurant
Located in the heart of the trendy Hivernage district

Our accommodation(s)

Room

Superior Room with double Bed and Sofa City Side

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: Pool side
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe room with double bed and sofa-bed

3 pers. max

Bedding 2 x Single bed(s) and 1 x Double bed(s)
Views: City View or Pool side
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with twin beds and sofa bed

3 pers. max

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
Views: Pool side or City View
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with double Bed and Sofa City Side

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: City View
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

3 pers. max

Bedding 1 x Single sofa bed(s) and 1 x Double bed(s)
Views: Pool side
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Deluxe room with double bed and sofa-bed

3 pers. max

Bedding 2 x Single bed(s) and 1 x Double bed(s)
Views: City View or Pool side
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Room

Superior Room with twin beds and sofa bed

3 pers. max

Bedding 1 x Single sofa bed(s) and 2 x Single bed(s)
Views: Pool side or City View
Accessible room

From NaN € NaN MAD Note

Fees and taxes included

1 night | 1 adult

Book

Not available on the dates requested See availabilities

Hotel location

Novotel Marrakech Hivernage

Rue Haroun Errachid, Quartier de l'hivernage
40020 MARRAKESH
Morocco

GPS:31.622722, -8.002278

+212 5244-24540

+212 5244-24541

MARRAKECH GARE

Railway station

Access: 1.5 km / 0.93 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

CASINO SAADI

Casino

Access: 200 m / 0.12 mi 3 min walk / 1 min drive

Shuttle

Shuttle on call

CASINO LA MANOUNIA

Casino

Access: 500 m / 0.31 mi 5 min walk / 1 min drive

Shuttle

Shuttle on call

LA KOUTOUBIA MOSQUE

Historic monument

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Shuttle

Shuttle on call

CINEMA LE COLISE

Tourist attraction

Access: 1 km / 0.62 mi 15 min walk / 5 min drive

Shuttle

Shuttle on call

OPERA DE MARRAKECH

Opera/symphony/concert hall

Access: 1 km / 0.62 mi 10 min walk / 5 min drive

Shuttle

Shuttle on call

LA MENARA

Botanical gardens

Access: 1.5 km / 0.93 mi 20 min walk / 5 min drive

Shuttle

Shuttle on call

MADINA SOUK

Tourist attraction

Access: 1.5 km / 0.93 mi 10 min walk / 5 min drive

Shuttle

Shuttle on call

QUARTIER TANNEURS

Historic monument

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

MUSEE DE MARRAKECH

Museums

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

JARDIN DE MAJORELLE

Botanical gardens

Access: 2 km / 1.24 mi 20 min walk / 10 min drive

Shuttle

Shuttle on call

GOLF ALMELKIS

Sports centre

Access: 5 km / 3.11 mi 10 min drive

Shuttle

Shuttle on call

Hotel services

Check-in from 02:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Shuttle
Restaurant
Wheelchair accessible
Wi-Fi
Air conditioning
Breakfast
Bar
Room service

BAZZ'ART

Welcome in a place where family and friends gather for good times and exceptional food. Chef Hamid will surprise you with a clever blend of authentic and creative signature dishes. Enjoy the sunny mornings in our intimate indoor and outdoor settings

COMPTOIR NOMADE

Settle down comfortably in your armchair and let your mind wander across the five continents. A wide selection of more than 65 drinks will give you the opportunity to complete your travel journal at your leisure.

BAZZ'ART LOUNGE BAR

While Marrakech starts vibring, BAZZ'ART LOUNGE BAR is the perfect place to share drinks and tapas. Come and discover our cocktail creations specially designed for you.

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating 3.8/5 853 reviews

TripAdvisor Rating 3.7/5 2,100 reviews

“Excellent Stay with Great Service and Perfect Location”

Anonymous Couples - 3/12/2025 Confirmed reviews ALL

I had an excellent stay at this hotel. The location is perfect, making it easy to explore the area. The breakfast was good, with a variety of options, and the staff working in the breakfast area were polite and efficient. A special mention to Aicha at check-in—she was extremely polite and professional, making the arrival process smooth and welcoming. All the staff were friendly and helpful, contributing to a peaceful and pleasant stay. Overall, I highly recommend this hotel for its great service, excellent location, and relaxing atmosphere. Would definitely stay here again!

Poor reception, room ok, room for improvement

JoV120 Families - 3/9/2025 TripAdvisor review

We had a lot of anxiety prior to arrival as despite being a pay up front rate, money was not taken from bank so we had no guarantee of having a room before arrival. We sent multiple e mails to try to ensure booking was in place and got no response, we phoned the hotel several times and when I explained I couldn’t speak French or Arabic they hung up on me. It was important for us as we were travelling with our child to be sure we had somewhere to sleep after flying into the country! Accor UK also attempted to get responses but to no avail. Room was adequate but signs of water damage to bathroom door into bedroom. Only one small cup provided with tea and coffee facilities so we had to take it in turns, we did get some from the staff in the restaurant but these were removed. The cleaning staff were good, room was always fresh and clean on our return and restaurant/bar staff good and helpful. Breakfast- ok but didn’t like to see birds flying in and helping themselves to the food on display. It wasn’t worth getting up for so I only experience it once as preferred the extra time in bed.Bed was really comfy! Room got quite hot in the afternoon but no air con in Feb. Reception was lacking, on arrival our payment was finally taken but we had zero information about the hotel, not told where or when breakfast was. Never a smile or welcome when waiting on the lifts in front of the desk. 2 staff continued to talk and chat whilst I waited to ask a question and no other guests waiting, which is fine but I feel it is always nice when at a reception to at least say ‘I will be with you shortly’ or aknowledge you at least. No information in the room about facilities. It could be a great hotel, location was good, and they have some good staff but others are letting it down. There was no warm, welcoming feel about the place apart from cleaning staff and bar/restaurant staff. Also a lovely big balcony which had good sun in the afternoon but zero furniture to sit out on.

Accor Hotel brand but was disappointed

767aamirn 3/4/2025 TripAdvisor review

Disappointing Experience – Not a 4-Star Hotel

magnusa855 3/2/2025 TripAdvisor review

We booked a room for three people, but the hotel gave us a room for two. All three of us had to share a 160cm double bed because the 120cm sofa was not a sofa bed. The hotel insisted that all guests sleep on this type of sofa and that all rooms have the same setup—this was clearly false. We had to complain multiple times before they finally moved us to a room with a proper setup (a double bed + sofa bed) on the second night—the room we had originally booked and paid for. What was most disappointing: The hotel lied about the room setup, insisting all rooms were the same. The hotel never admitted their mistake or apologized. Instead, they acted like they were doing us a favor by giving us the room we had actually paid for. This issue ruined the first two days of our trip. Beyond this, the hotel itself is not a 4-star experience: Pool area: Okay, but not well-maintained and somewhat dirty. Breakfast: Decent selection, but understaffed—cutlery and food often ran out. Birds were eating directly from the bread several times. Location: One of the few positives—great, only a 15-minute walk to the old city or 10 minutes to a modern mall. Final Verdict Even without our room issue, this hotel does not feel like a 4-star. It might have been years ago, but poor maintenance and service have brought it down to a 3-star level. You're paying for 4-star quality but receiving much less. I do not recommend this hotel.

Comfy and Cosy

Tarek H. Business - 2/24/2025 Confirmed reviews ALL

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Web-users rating

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All our hotels in Marrakesh

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.

Novotel Marrakech Hivernage 4 stars

Description

Hotel extras

Our accommodation(s)

Superior Room with double Bed and Sofa City Side

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

Superior Room with double Bed and Sofa City Side

Superior Room with 1 double bed and 1 sofa bed, overlooking the swimming pool

Deluxe room with double bed and sofa-bed

Superior Room with twin beds and sofa bed

Hotel location

Access and transport

Hotel services

BAZZ'ART

COMPTOIR NOMADE

BAZZ'ART LOUNGE BAR

Breakfast

Pool

Our guest reviews

Web-users rating

Our other establishments nearby