ibis El Jadida 3 stars

Customer review rating (ALL Rating) 4.0/5 148 reviews

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ibis El Jadida - Image 1
ibis El Jadida - Image 2
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Place Nour El Kamar, Route de Casablanca, 24000 EL JADIDA, Morocco

Description

Hotel extras

  • Located by the sea

  • Outdoor swimming pool

  • 1 meeting room

  • Free WiFi

  • 5 minutes from the city center

Our accommodation(s)

Book this hotel
Room 1
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Room

Standard Room with 2 single beds

Photo out of - Standard Room with 2 single beds

Ibis El Jadida invites you to enjoy a relaxing stay on the beachfront in its bright and modern hotel. The rooms offer A/C, WIFI access, a private bathroom, a desk area and a flat-screen TV.

  • Views:

    Ocean/Sea view or Pool side

Max. number of persons
2

Bedding

Single bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide

Media And Technology

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Satellite/cable colour TV

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks

Comfort Features

  • Opening windows
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 2 pers. max
  • Bedding 2 x Single bed(s)
  • Views: Ocean/Sea view or Pool side
See availabilities

Hotel location

ibis El Jadida

Place Nour El Kamar, Route de Casablanca
24000 EL JADIDA
Morocco

GPS:33.244843, -8.490457

Telephone
Fax +212 5233-79501

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
Near the property
  • Car park
  • 103 rooms
  • 2 rooms for people with reduced mobility
  • 16 connecting rooms
  • 25 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

  • Air Conditioning

Desk equipment available

  • Shoe shine machine

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Currency exchange

  • Currency exchange

Catering

One Restaurant

One Bar

Breakfast

  • Buffet Additional charge

Business

One Meeting room

Well-being

Swimming Pool

  • Outside
  • On site
  • Near the property

LA TABLE

Photo out of - LA TABLE

La Table restaurant is all about freshness, simplicity and delicious food. Our varied menu features gourmet dishes from Morocco and around the world, enhanced by the mouth-watering flavours of exotic spices.

Cooking style
International
Capacity
80
24000 El Jadida, Morocco
Telephone +212 212522417705

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Terrace
  • Meals by the swimming Pool

Payment

  • Cash
  • Credit card

La Table restaurant is all about freshness, simplicity and delicious food. Our varied menu features gourmet dishes from Morocco and around the world, enhanced by the mouth-watering flavours of exotic spices.

The Bar : a friendly place to get together at any time of day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.0/5  148 reviews

Customer review rating 4.5/5

Christopher B. Business - Confirmed reviews ALL

Customer review rating 1.0/5

Hamid J. Couples - Confirmed reviews ALL

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Customer review rating 1.0/5

Harmony B. Families - Confirmed reviews ALL

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Customer review rating 5.0/5

Soukaina O. Families - Confirmed reviews ALL

Dear Soukaina. Thank you very much for sharing this great review of your recent stay at Ibis El Jadida. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best regards.

Customer review rating 5.0/5

Rachid K. Families - Confirmed reviews ALL

Dear Rachid. Thank you very much for sharing this great review of your recent stay at Ibis El Jadida. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Best Regared.

Customer review rating 1.0/5

Hamid J. Couples - Confirmed reviews ALL

Overall, our stay was average. We stayed at the hotel for four nights, and most of the stay went smoothly under normal circumstances. One issue we experienced was the delay in cleaning our room. However, the main reason for this evaluation, and by far the most disappointing aspect of our stay, was being charged the tourist/accommodation tax twice. The first payment was made in cash at check-in, as requested by the hotel. However, immediately after the end of our stay and after we had checked out, the same accommodation tax was charged again to my bank account. I tried to contact the hotel several times to resolve this issue. Unfortunately, most of my calls were not answered. On the only occasion when a staff member answered, I was told that the management had already left/closed for the day and that I should call again later. I also contacted the hotel by message regarding the duplicate charge, but I have not received any response. This is particularly disappointing because the issue could have been resolved easily with proper communication and customer service. I would appreciate it if the hotel reviewed the payment records, acknowledged the duplicate charge, and refunded the amount that was charged twice. Overall, while our stay was otherwise acceptable, this payment issue and the lack of response significantly affected our experience and are the main reasons for our rating.

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Customer review rating 1.0/5

Harmony B. Families - Confirmed reviews ALL

We rented 3 rooms and all had issues (toilet not flushing, toilet running and being noisy, broken electrical plugs). The cleaning staff refused to give clean towels as one of the door had the sign do not deranged on. I am a gold member and enquired about a potential late check out twice. At arrival, The staff said yes but with a charge. When I clarified my status and the fact that it should be free, it was doable anymore. I asked again the last day and got a no without even pretending to checking it was doable.

We are really sorry to hear that you did not enjoy the experience in our hotel to the fullest as we strive to make each stay with us an unforgettable one. Discussions involving the respective team members and management have taken place to review your comments, and we would like to assure you that all of your concerns will be addressed and attended to.

Customer review rating 5.0/5

Soukaina O. Families - Confirmed reviews ALL

Good the rooms need a refresh especially the bathroom

Dear Soukaina. Thank you very much for sharing this great review of your recent stay at Ibis El Jadida. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience. Best regards.

Customer review rating 5.0/5

Rachid K. Families - Confirmed reviews ALL

I enjoyed my stay in Ibis El Jadida. It was a great experience. Very courteous staff, very friendly and helpful. The room and hotel amenities were super clean. Food was great. The hotel location and settings were great. Will return for sure, incha Allah!

Dear Rachid. Thank you very much for sharing this great review of your recent stay at Ibis El Jadida. We are thrilled that you have enjoyed your stay and certainly agree that our dedicated staff plays a key role to our guests' overall experience. The entire team works very hard to ensure that we deliver a high standard of service and a warm, memorable experience.  Best Regared.

Customer review rating 2.0/5

Achraf Y. B. Business - Confirmed reviews ALL

The rooms were not the best (AC not working, lift not working,insects in, breakfast overall not satisfying), but there was a great hostess in the front desk.

Customer review rating 3.5/5

Youssef C. Couples - Confirmed reviews ALL

Everything is perfect except the elevator not working

Bonjour Monsieur Youssef, Nous tenons à vous remercier pour avoir choisi notre hôtel Ibis El Jadida pour vos vacances à El Jadida et pour avoir partagé vos commentaires sur votre séjour au sein de notre établissement car ceux-ci nous donnent l'opportunité de rectifier certains aspects de nos services qui peuvent être améliorés. Cordialement.

Customer review rating 3.0/5

Kafa A. Couples - Confirmed reviews ALL

Etre logé au 3 ème étage et ne pas avoir des assenceur c'était la pire expérience avec des bagages a déplacer ma femme qui a suscité de santé et je me suis vue refusé une chambre au 1 er le reste c était bien mais cela nous a énormément déranger qu il reste en panne plus de 48h sans action d urgence pour le réparer

Bonjour Monsieur A. Kafa, Nous sommes sincèrement déçus de lire votre expérience pendant votre séjour parmi nous et bien que nous soyons conscients que des excuses ne changeront pas votre ressenti, nous vous les faisons parvenir avec toute sincérité.

Customer review rating 5.0/5

Driss E. K. Couples - Confirmed reviews ALL

Bien

Bonjour Monsieur Driss, En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hôtel Ibis E. Jadida et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.

Customer review rating 4.0/5

Inas R. Families - Confirmed reviews ALL

Séjour plutôt agréable

Bonjour Madame Inas, En premier lieu nous voudrions vous remercier pour votre merveilleuse appréciation suite à votre visite au sein de notre hotel Ibis El Jadida et sommes ravis de lire que nous avons su être à la hauteur de vos attentes en cette occasion.

Customer review rating 3.5/5

Abdelkrim L. Families - Confirmed reviews ALL

J’ai séjourné 4 nuits à l’hôtel Ibis El Jadida. L’accueil a été très agréable et le personnel, dans son ensemble, particulièrement gentil et attentionné. L’établissement est très bien situé, sur la corniche, face à la mer. Il se trouve à environ 20 minutes à pied du centre-ville et de l’ancienne médina en longeant le bord de mer. On trouve de nombreux restaurants et magasins à proximité. La chambre est propre et de taille correcte, mais mériterait un rafraîchissement. Il manquait également des petites serviettes, ce qui est dommage. Le principal point négatif de mon séjour reste la climatisation, qui ne fonctionnait pas malgré mes relances quotidiennes. Aucune solution ne m’a été proposée, ce qui a rendu le séjour inconfortable en raison de la chaleur et de l’humidité. La piscine est agréable, bien équipée en transats, et les espaces communs (lobby, bar, salle de restaurant) sont propres et bien entretenus. En revanche, le petit déjeuner est très moyen : absence de fruits frais (alors que le pays en regorge), pain peu frais, et msemens difficilement consommables. C’est vraiment dommage. En résumé, un hôtel bien situé et un personnel agréable, mais des améliorations importantes sont à envisager pour offrir une meilleure expérience aux clients.

bonjour Mr lahsini ; Les commentaires de nos clients nous donnent la possibilité de voir notre établissement à travers leur regard, apportant des informations utiles à l'amélioration des services afin de mieux satisfaire les souhaits de notre clientèle, c'est pourquoi nous tenons à vous remercier pour le temps que vous avez consacré à partager une appréciation sur votre expérience personnelle parmi nous. bien vous.

Good stay

Customer review rating 5.0/5

D. Families - Confirmed reviews ALL

It was a good hotel ,Thanks to akram and asmae for the wonderful room with a good view on the sea side . We hope to back on the summer .

Monsieur d. Nous vous remercions pour l\'avis que vous avez laissé sur notre hôtel. Nous sommes ravis que vous ayez apprécié votre séjour et espérons vous accueillir à nouveau très bientôt. Veuillez agréer, Monsieur, nos salutations distinguées.

Need renovation

Customer review rating 2.0/5

M. Business - Confirmed reviews ALL

The shower glass door was missing and the sink was leaking. Average breakfast.

Dear M., Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Med Mouhaddab

Not at all

Customer review rating 0.5/5

Wadih K. Business - Confirmed reviews ALL

Hotel too old, it is not acceptable ibis to be same as this hotel, smell very bad, insect inside the bed, i took a video, cats at the restaurant between the people and food!!!!! Very bad hotel!!!!

Dear Wadih K., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Not up to Ibis Standards

Customer review rating 2.0/5

John Business - Confirmed reviews ALL

Rooms are outdated and dirty. Bad soundproof. No hangers in the room to hang clothes. I had to ask twice reception and only got them 2 hours later. Breakfast items were not restocked regularly (had to ask several times for things). Staff ranged from pleasant to indifferent. Definitely in need of training!

Dear Ioannis John K., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Customer review rating 5.0/5

Brigit Families - Confirmed reviews ALL

My stay at the Ibis Hotel was fantastic! Special thanks to Ayoub at the reception for his warm and attentive service. He went above and beyond to make sure everything was perfect, and his kindness made me feel truly welcome. Thank you, Ayoub, for an exceptional experience. I look forward to returning soon

Dear Mrs Birgit We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Other web-users rate our hotel

  • 163 reviews 8.7/10 Location
  • 291 reviews 5.4/10 Room
  • 315 reviews 8.8/10 Service
  • 10 reviews 7.1/10 WiFi
  • 224 reviews 5.5/10 Cleanliness
  • 103 reviews 3.7/10 Comfort
  • 98 reviews 6.7/10 Breakfast
  • 71 reviews 9.6/10 Beach

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