ibis El Jadida Hotel 3 stars

Customer review rating 3.6/5 499 reviews
ibis El Jadida
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+ 14 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Pool

  • Meeting room

  • By the sea

  • Advantage 4

  • Less than 5 minutes from the city center

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 12h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Public outdoor parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Air conditioned
  • Reception open 24 hours a day
  • Laundry
  • Currency exchange
Leisure and activities
  • Swimming pool
Catering
  • Breakfast
  • 1 restaurant(s)
  • 1 bar(s)
Business services
  • 1 meeting room(s)

Hotel location

ibis El Jadida

Place Nour El Kamar
Route de Casablanca
24000
el jadida
morocco

Tel: +212523379503

Fax: (+212)523/379501

Contact email

Check-in from 12h00

Check out up to 12h00

  • El Jadida : 

  • By plane

    APT INTER MOHAMED V At 90km / 55.93 miles

GPS :33.244843, -8.490457

Our accommodations

Warm, modern and comfortable with a cozy bed and functional bathroom, the ibis room has everything to please.

Standard Room with 1 double bed

  • Max. number of persons: 2
  • Views: Ocean/Sea view, Pool side *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Standard Room with 2 single beds

  • Max. number of persons: 2
  • Views: Pool side, Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Our restaurants and bars

LA TABLE

Type of cuisine: International

La Table restaurant is all about freshness, simplicity and delicious food. Our varied menu features gourmet dishes from Morocco and around the world, enhanced by the mouth-watering flavours of exotic spices.

Lunch

12:30 - 14:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:30 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

BAR

Photo non contractuelle / Strictly non binding

The Bar : a friendly place to get together at any time of day.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 100

  • Maximum capacity: 80 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
ibis El Jadida

100% genuine reviews from our guests

Find out more

ALL Rating 3.6/5

499 reviews

tripadvisor

TripAdvisor Rating 3.5/5

421 reviews

Comfort and good location

Customer review rating 3.6/5

Radouane Business - 18/03/2020 Confirmed reviews ALL

My experience was great as always in accord group but i was not happy after the check out when i was asked by a man with yellow top to pay for parking fees of my car that was on the spot belong to ibis . The front desk was so helpful and told me that I do not have to pay and talked to the man sitting outside. But my overall experience was great and i always trust ibis than other hotels

Well located hotel, easy to get to

Customer review rating 3.6/5

Steve Couples - 10/03/2020 Confirmed reviews ALL

We stayed for one night. The hotel is easy to find and has good parking. Reception staff were helpful with the luggage. The room and bathroom whilst of a decent size does need to be refurbished. Breakfast was good.

Very bad its my first and last visit

Customer review rating 3.6/5

Youssef E. H. Couples - 08/02/2020 Confirmed reviews ALL

First of all, the blankets are the same every day, secondly, I noticed many blood spots in the blankets which is shameful for such a reputation like Ibis. Overall, the hotel is in a very poor condition compared to the price, I wouldn’t recommend Ibis for anyone ever in my life.

Satisfait

Customer review rating 3.6/5

B. Business - 27/12/2019 Confirmed reviews ALL

Staff serviable

Customer review rating 3.6/5

D. M. Business - 20/12/2019 Confirmed reviews ALL

We appreciated the courteous and helpful staff that went out of their way to insure that our stay was comfortable and enjoyable. From the front desk (Fatima and Imad), to the housekeeping and restaurant staff, there was always someone who personally made sure we were satisfied and well cared for.

Great stay and warm accommodations

Customer review rating 3.6/5

Dbarton Business - 20/12/2019 Confirmed reviews ALL

During a recent business trip I stayed at the Ibis El Jadida. From the minute we walked in the door myself and colleagues felt welcomed. The rooms, reception area, bar and restaurant were excellent. The highlight of our stay were two employees, Fatima Ezeerah and Imad! They both went above and beyond. They gave warm greetings and local recommendations every day of our stay. Would definitely recommend this hotel to anyone. Thanks Ibis and staff.

very bad stay

Customer review rating 3.6/5

Anonymous Business - 19/11/2019 Confirmed reviews ALL

1.Breakfast from 6:00AM onwards, at 6:40AM bread was coming from the kitchen. Coffee machine not working. Room complete dirty hears in the bathroom everywhere! I try to talk to the manager, but she was not available. I am traveling since 20 years around the world for business but never seen such mess as it was in this Hotel ll be never join in IBIS Hotels!

Dear GOTZ R., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Gut

Customer review rating 3.6/5

N. Business - 16/11/2019 Confirmed reviews ALL

Alles ok

Dear AHMED N., We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Horrible experience and over charged

Customer review rating 3.6/5

Tom Business - 07/11/2019 Confirmed reviews ALL

The a/c did not work. The lock on the door did not work. Cockroaches in the bathroom. I booked the hotel for 9 nights as I was not sure how long i would be there for work. I ended up staying one night and upon check out the front desk man tried to charge me for all 9 nights! After some discusssion he charged me for 2 nights, I only stayed one!!! Now i have to refute the charge through my credit card company. The rest of the staff were very friendly though.

Dear THOMAS MICHAEL DUDICK I., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Right across from the beach

Customer review rating 3.6/5

Wtraveler Solo - 01/10/2019 Confirmed reviews ALL

Good location fight across from the beach. I got an upgraded to big room, it's a bit outdated. Welcome fruits and snack exceeded my expectation!!

Dear SONG UK C., We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Dissatisfied

Customer review rating 3.6/5

Anonymous Couples - 24/08/2019 Confirmed reviews ALL

Dissatisfied

Dear FREDERIC M., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ibis after/during public holidays

Customer review rating 3.6/5

Zakaria Couples - 21/08/2019 Confirmed reviews ALL

Here are some remarks : - The workload is not well managed during/after public holidays, that impacted clearly the quality of the service especially reception desk, room property and breakfast service - They gave me a room without checking it's clean and ready for a new guest. The room was in total mess, I had to talk with the hotel maid to clean it - Water leaks into the room after a shower, they should fix the shower stall. - The room was in front of an entertainment park, i couldn't sleep well - The TV was broken, I had to ask for a technician to fix it.

Dear ZAKARIA E., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Ibis after public holidays

TripAdvisor rating 3.5/5

Zak201908 Couples - 21/08/2019 TripAdvisor review

Here are some remarks : - The workload is not well managed during/after public holidays - They gave me a room without checking it's clean and ready for a new guest. The room was in total mess, I had to talk with the hotel maid to clean it - Water leaks in the room after a shower, they should fix the shower stall. - The TV was broken, I had to ask for a technician to fix it.

Bad service

Customer review rating 3.6/5

Hicham L. Families - 02/08/2019 Confirmed reviews ALL

Dirty rooms Unwelcoming employees Same room given to two different guests Bad food Smoking rooms for non smokers ....

Dear HICHAM L., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Perfect one night stay in this gorgeous city!!

Customer review rating 3.6/5

Houcine C. Families - 29/06/2019 Confirmed reviews ALL

I enjoyed every moment from checking to checkout. Professional front desk staff, lounge, and the friendly breakfast restaurant staff. All in all it was beautiful and amazing. Thank you for the ocean views

Dear HOUCINE C., We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Excellent staff

Customer review rating 3.6/5

Siham Families - 01/06/2019 Confirmed reviews ALL

It was a very good customer experience Excellent staff and service

Dear SIHAM F., We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A great stay!

Customer review rating 3.6/5

Dr. M. B. Families - 10/01/2019 Confirmed reviews ALL

Everyone at this hotel is wonderful. They have the best service. I would even rank them above the Marriott staff in the US (where I live) an around the world and I have a Platinum-Elite status with the Marriott. I would like to especially highlight the great work of Tamou (the manager), Youssef and Mohammed in the restaurant and Fayçal at the reception. Truly, very professional and helpful staff. The interesting thing about this hotel, is that even employees how are temporary do a great job.

Very pleasant stay

Customer review rating 3.6/5

Lauren L. Couples - 17/12/2018 Confirmed reviews ALL

After initial problems with our booking, my husband and I very much enjoyed our stay with you. The room was clean and quiet and the staff very helpful and friendly. The bathroom needs a little bit of tlc to tidy up where there has been mould/mildew, and my husband suggested another plug socket by the mirror would be helpful!

Dear LAUREN KENNEDY L., We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
Customer review rating 3.6/5

Redouane Business - 14/12/2018 Confirmed reviews ALL

was great except the breakfast wasn't completely served by 6:30 am and the quality of food wasn't as good as it use to be at ibis located in other cities.

Dear REDOUANE B., Thank you for taking the time to tell us about your experience at the ibis El Jadida. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Always happy to be at this particular hotel

Customer review rating 3.6/5

Anonymous Business - 27/10/2018 Confirmed reviews ALL

Ideal location at the proximity of both the ocean and the city of El Jadida. Very nice and helpful Staff that always do their best for full satisfaction of the clients

Dear HANANE B., We very much appreciate your comments regarding your stay at the ibis El Jadida. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,
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