Pullman Mazagan Royal Golf & Spa

Pullman Mazagan Royal Golf & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 118 reviews

See on a map

Description

Hotel extras

  • Room or suite with views of golf course, ocean or pool

  • Interested in a challenge? We've got one of Morocco's best golf courses

  • Got a thirst for adventure? Try hunting or horseback riding

  • Access to private beach + outdoor activities from 05/01 to 09/30

  • We're getting a makeover: the outdoor swimming pool is closed until 08/31

ALLSAFE approved hotel

Hotel location

Pullman Mazagan Royal Golf & Spa

Route de Casablanca km7, B.P 116
24000 EL JADIDA
Morocco

  • By plane

    CASABLANCA MOHAMED V AIRPORT At 90km / 56 miles

  • By plane

    MARRAKECH MENARA At 140km / 87 miles

  • By train

    El -Jadida railway station At 6km / 3 miles

GPS:33.259694, -8.423583

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

121 fully renovated rooms including a Royal Suite, 4 Duplex Suites, 11 Junior Suites, 18 Deluxe Rooms and 87 Superior Rooms with balconies and private terraces. All are fully equipped and offer free WIFI.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  118 reviews

TripAdvisor Rating  4.0/5  765 reviews

Certificate of excellence 2022

Very very bad stay

Customer review rating 0.5/5

Raja M. Friends - Confirmed reviews ALL

The hotel not safe. My friends stay at room number 516 and I stay room number 601. Pullman front desk Staff Hassan working at night shift he try to do sexual harassment to my friend. She pulled him run away from her room. And she asked my help but still the staff came to 2 floor near my room he was waiting for my friend near the lift. It was so scary 3.am in morning. We report to duty manager they haven’t take any step against that staff. They just said sorry. This is what hotel staff treat us. And my room there is no even hot shower not working door was broken all the water from shower leaking. The food was terrible. We had lunch in restaurant it was not cooked properly we return the again we order the food even this is same. It’s very bad experience

Dear Raja M., Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Mazagan Royal Golf & Spa

assez bon

Customer review rating 3.5/5

M. Solo - Confirmed reviews ALL

Correct

Cher M. M., Nous tenions à vous remercier pour le temps que vous avez consacré à partager vos impressions personnelles sur votre séjour au sein du Pullman Mazagan. Nous accueillons toujours de bon gré les commentaires de nos clients car ceux-ci nous permettent d'améliorer constamment les expériences que nous délivrons. N’hésitez pas de me contacter pour m'occuper de votre prochain séjour, je serai ravi de vous accueillir très bientôt parmi nous. Sincèrement, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Very nice place

Customer review rating 4.5/5

B. Business - Confirmed reviews ALL

fully satisfied

Dear Mr. B., We very much appreciate your comments regarding your stay at the Pullman Mazagan It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Beautiful grounds. Excellent breakfast. Wonderful room.

Customer review rating 5.0/5

Martina Families - Confirmed reviews ALL

Khadija at reception was wonderful. Thank you to her for such a kind welcome. The experience was my first and I will be back. Thank you so much.

Dear Mrs. N., We would like to sincerely thank you for sharing your experience at Pullman Mazagan. It was a real a pleasure to welcome you in our great family ! The Pullman Mazagan is indeed at the great location, but mostly thanks to the connectors team who is always caring for our guests. I will personnally congratulate each of them, espacially Khadija. We hope to see you very soon again! Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Bad experience in restaurant

Customer review rating 0.5/5

Adam Couples - Confirmed reviews ALL

I order steak of meat well done then they bring half done and when i request for the server to change it he say that is the kitchen mistake and cant do anything about it and he will warm it more , after he bring it its was burned and cant eat it . I ll pay any way even i didnt eat it or taste it .

Dear Adham, I would like to thank you sincerely for your review and comments which are really important for us. I am sorry to learn that your stay did not meet your expectations. All your requests are very important for us, in order to enhance our service continuously. I will meet all the concerned managers and especially with the Kitchen. i present you my sincerest apologies and be assured that i will take the necessary measures to rectify this situation. I hope to have the opportunity to welcome you back to our hotel very soon. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

In partnership with TripAdvisor

Our other establishments nearby

All our hotels in EL JADIDA