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Pullman Mazagan Royal Golf & Spa Hotel 5 stars

Customer review rating 4.2/5 962 reviews
Pullman Mazagan Royal Golf & Spa
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Hotel extras

  • Gaze over golf course, ocean or pool from your room or suite

  • Challenge yourself on one of the top golf courses in Morocco

  • Looking for adventure? You can also ride horses or hunt nearby

  • Advantage 4

  • Advantage 5

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowed
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Massage
  • Services for children
  • Golf
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 10 meeting room(s)
  • Business centre
  • Copy/print service available

Hotel location

Pullman Mazagan Royal Golf & Spa

Route de Casablanca km7
B.P 116
.
24000
el jadida
morocco

Tel: +212523379100

Fax: (+212)523355444

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    CASABLANCA MOHAMED V AIRPORT At 90km / 56.25 miles

  • By plane

    MARRAKECH MENARA At 140km / 87.5 miles

  • By train

    El -Jadida railway station At 6km / 3.75 miles

GPS :33.259694, -8.423583

Our accommodations

121 fully renovated rooms including a Royal Suite, 4 Duplex Suites, 11 Junior Suites, 18 Deluxe Rooms and 87 Superior Rooms with balconies and private terraces. All are fully equipped and offer free WIFI.

Accessible room

SUPERIOR ROOM, 1 King Size Bed.

  • Max. number of persons: 2
  • Area: From 35m²
  • Views: Forest view, Garden side, On Beach *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)
Accessible room

SUPERIOR ROOM, 2 Single Size Beds.

  • Max. number of persons: 2
  • Area: From 35m²
  • Views: Garden side, Forest view, Golf view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

PREMIUM SUPERIOR ROOM, 1 King Size Bed, Pool View.

  • Max. number of persons: 2
  • Area: From 35m²
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)
Accessible room

PREMIUM SUPERIOR ROOM, 2 Single Size Beds, Pool View.

  • Max. number of persons: 2
  • Area: From 35m²
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

DELUXE ROOM, 1 King Size Bed, Pool View.

  • Max. number of persons: 2
  • Area: From 35m²
  • Views: Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

DELUXE ROOM, 1 King Size Bed, Ocean View.

  • Max. number of persons: 3
  • Area: From 35m²
  • Views: Ocean/Sea view, Golf view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

PREMIUM SUPERIOR ROOM, 1 King Size Bed, 2 Bunk Beds. Ideal for families.

  • Max. number of persons: 4
  • Area: From 35m²
  • Views: Garden side, Pool side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

JUNIOR SUITE, 1 King Size Bed.

  • Max. number of persons: 4
  • Area: From 57m²
  • Views: Pool side, Golf view, Ocean/Sea view *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

EXCLUSIVE SUITE, 1 King Size Bed, Ocean View.

  • Max. number of persons: 4
  • Area: From 99m²
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

PRESIDENTIAL SUITE, 1 King Size Bed, Panoramic Views of the Ocean, Golf Course and Pool

  • Max. number of persons: 4
  • Area: From 104m²
  • Views: On Beach, Forest view, City side, Panorama view, Golf view, Park view, Pool side, Ocean/Sea view *
  • Most of the accommodation: DUPLEX *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Coffee/tea making facilities
  • Breakfast in bed
  • Direct dial telephone(...)

Our restaurants and bars

LE MAZAGAN

Type of cuisine: International

"Le Mazagan" restaurant, a reference to the former name of the city of El Jadida, presents refined international cuisine and serves an "Open Kitchen" breakfast buffet.

Lunch

06:00 - 10:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CLUB HOUSE LE BIRDIE

Type of cuisine: International

"Le Birdie" restaurant at the Pullman Royal Golf offers a light and balanced menu made from fresh produce. The restaurant has breathtaking views of the golf course and the beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LE JAWHARA

Type of cuisine: Gourmet

"Al Jawhara" Moroccan restaurant invites you to enjoy traditional and local specialties that will take you on a culinary journey through Morocco. A lute player will entertain you during dinner with melodies from the Thousand and One Nights.

Dinner

19:00 - 23:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

THE PURPLE BAR

Photo non contractuelle / Strictly non binding

The piano bar welcomes you in a musical setting where you can relax and chat.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 10

  • Maximum size: 35 m²

  • Maximum capacity: 10 people

Find out more

Our guest reviews for
Pullman Mazagan Royal Golf & Spa

100% genuine reviews from our guests

Find out more

ALL Rating 4.2/5

962 reviews

tripadvisor

TripAdvisor Rating 4.0/5

646 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

El Jadida for 2 nights

TripAdvisor rating 4.0/5

PratimB_12 Business - 24/01/2020 TripAdvisor review

This is my third visit to the property. Hotel has been showing signs of AGING for a long time. However, the management can still maintain the property at a higher standard that what i saw this time. For example, the restaurant is open at 6:30 am for breakfast buffet. I went two mornings at 6:45 am and no one there. I went into the kitchen to get coffee. They are busy setting food. Perhaps, 7 am is better time to open. No management to be seen. Where is the accountability?

Dear guest, Please be assured your comments regarding the service you received during breakfast has been discussed with our Manager and Executif chef so as to prevent these kind of situations to reoccur in the future and we sincerely apologize for failing to meet your expectations on this occasion. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. With best regards, Jalil CHEBIHI General Manager

GREAT STAY

TripAdvisor rating 4.0/5

lydiavdd2018 Couples - 12/09/2019 TripAdvisor review

Nice hotel, with a comfortable swimmingpool a good restarurant with a good staff and the breakfast is faboulous the room is also perfect (clean and comfortable) the staff is friendly and competent shortly resumed : perfect stay

Dear guest, Firstly we would like to thank you for choosing the Pullman Mazagan for your holiday in El Jadida and for the review you shared on TripAdvisor, all of your kind words about your stay with us are great to hear. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jalil CHEBIHI General Manager

Good

Customer review rating 4.2/5

Karim L. Couples - 03/09/2019 Confirmed reviews ALL

Good experience, I would like to thank Mme Khadija at the reception and special thanks to Hossein the luggage clerk for his warm welcoming and great service Some room for improvement with waiters at the club house. They push for different drinks by saying that worm drinks like mint tea is not available, right after i saw him serving shisha regular customers mint tea. Other than that, great value for $ Thank you Karim

Dear Karim, We are sincerely grateful for the time you spent to share your comments on your recent stay in our hotel, your detailed review will certainly assist in order to keep on improving the quality of our services for our valued guests. We hope to welcome you back to our hotel very soon sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Work in Progress NOT excepted for ACCOR group...

Customer review rating 4.2/5

Samir M. Families - 10/08/2019 Confirmed reviews ALL

Staff were friendly and lovely experience check in... but there down hill room given was perfect for family and clean... but then Air Con wasn't working the shower NO hot water... Toilet flesh running all the time... Poor maintenance and then being told by staff the air con was working and being ignored not what your looking for.

Dear Samir, We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. Sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Local gem

TripAdvisor rating 4.0/5

jawadbis Family - 22/07/2019 TripAdvisor review

Nested in the middle of a forest in front of the Atlantic, this hotel is a local gem if you're looking for a quite retreat. With breath taking views on the forest on one side and the sea and old Mazagan city on the other, you'll wake-up feeling refreshed. Lot of activities are nearby such as quad, horseback riding and biking.

Dear Jawad, We always find it nice to read that our guests went home with great holiday memories and we are very grateful for the time and effort you spent to share your personal experience at ou hotel with us and Tripadvisor readers. We hope to welcome you back to our hotel very soon Sincerely, Jalil CHEBIHI General Manager

Room Service

TripAdvisor rating 4.0/5

Relax01354082696 Couples - 27/06/2019 TripAdvisor review

Nice place but no one answer in room service!! Even I had to go down to them to ask them to answer and agin no answer during my stay!! Reception team were very helpful! Also the waiter at the club house was bad attitude !

Dear guest, Moreover, we have taken note of your comment regarding the room service and sincerely apologize for this experienced on this occasion, please know that your review has been shared with our F&B department so as to avoid this from happening in the future. We are surprised by your comment related to the behavior of one of our bartenders and we will certainly be passing your comments directly to the management responsible, however we are pleased to read that with reception team members you had positive interactions and felt well looked after at all times, which is our ultimate goal. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay: h2960-qm@accor.com. Sincerely. Jalil CHEBIHI General Manager

excelent

Customer review rating 4.2/5

A. Families - 23/04/2019 Confirmed reviews ALL

Great service the staf were very welcoming the room was clean and excellent wifi

Dear A., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

A great place to relax and stay

TripAdvisor rating 4.0/5

Unimog2014 Couples - 09/03/2019 TripAdvisor review

Stayed here on a driving trip around Morroco. Great location and service and views. Would recommend this as a resort to relax and unwind. The food was excellent and the rooms were clean and spacious. Great ammenties and a short driving distance to the historic town.

Dear guest, It is always a pleasure to receive such comments, I am very happy that your stay at the Pullman Mazagan was a success! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Best regards, Jalil CHEBIHI General Manager

relax and looked after

Customer review rating 4.2/5

Babette Couples - 06/03/2019 Confirmed reviews ALL

We had a wonderful stay. All members of the staff were very attentive to all our eventual requirements. We felt looked after completely. The hotel rooms are nice and cosy. The location of the hotel was perfect for us as we were looking for a quiet place to relax and we did as well near the pool and near the golf course. The fact that we had the possibility to receive the golf initiation offered was fantastic. in the evening it was sometimes chilly in the room and the heating worked perfectly, which is not always the case in other hotels. We would like to thank everybody for our pleasant stay, especially the staff at the breakfast who were nice and made sure we had the tasty Moroccan pancakes or fried eggs. Thanks again and see you later in the year.

Dear Babette V., We would like to sincerely thank you for sharing your experience at Pullman Mazagan Royal Golf & Spa. It was a real a pleasure to welcome you in our great family ! The Pullman Mazagan is indeed at the great location, but mostly thanks to the Heartists team who is always caring for our guests. I will personnally congratulate each of them. We hope to see you very soon again! Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Staff very friendly and very helpful but maintenance to be improved

Customer review rating 4.2/5

M. Solo - 25/12/2018 Confirmed reviews ALL

The location is great, the staff is great but the hotel needs better maintenance. Empty room bar, no safe in the room, shower door missing, etc..

Dear Vafa, I would like to thank you for sharing your opinion with transparency concerning your stay at Pullman Mazagan Royal Golf & Spa. We are glad to read that you appreciated our lovely and very helpful staff. However, we are saddened to learn that your stay was not entirely enjoyable and that you were not fully satisfied with our service. Your reviews are very important for us, we want to enhance our service continuously. We would be very grateful to welcome you again to get the chance to reverse your impressions. We are looking forward to hearing from you and to being at your service. With best regards, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

business trip

Customer review rating 4.2/5

D. Business - 19/11/2018 Confirmed reviews ALL

Extremely satisfied for a short stage

Dear Stanislas, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Great hotel, great staff very friendly

Customer review rating 4.2/5

Zakaria D. Business - 05/11/2018 Confirmed reviews ALL

Upon arrival I were warmly welcomed by the staff Special thanks to: Mr Jalil; the General Manager often walking around and talking to his customers, very dedicated and friendly guy Mr Bennani and OUMhani are so professional, helpful & their staff is friendly and attentive Jinan the Moroccan chief restaurant and their restaurant trainees Front desk team: Iman, Hakima Sonia Spa Manager The atmosphere is so special that it really felt like home to me. All respect for hotel staff

Dear Zakaria, First of all thank you for the time you have spent commenting on our resort. What a pleasure we had to welcome you , we are really happy to get this kind of feedback from you. We hope to welcome you back to our hotel very soon Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

disapointing

Customer review rating 4.2/5

Anonymous Families - 15/09/2018 Confirmed reviews ALL

service bad, staff with a rude attitude, strong bad smell in the room, couldn't even find a place to park. On the website, it was impossible to make the booking , something wrong with the website. we had to call the hotel to make the reservation over the phone , but it was just a nightmare. the wait time so long and then they hang up on us...unbelievable!

Dear Samira, Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Fun

Customer review rating 4.2/5

Julian Couples - 31/07/2018 Confirmed reviews ALL

Loved the pool, so close to the sea, golf club lunch was great and the restaurant in the hotel was very nice. Friendly at reception and behind the bar. Breakfast great too.

Dear Julian, We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Disappointing as a 5-Star resort

Customer review rating 4.2/5

Jeroen Couples - 29/07/2018 Confirmed reviews ALL

Had expected (much) more from this place. Not very well maintained, a smoking smell in the toilet that did not go away over 4 days, spa closed, lack of drinks choices in the bar, etc. did not meet my expectations for a short Holiday.

Dear Jeroen N., I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies about your experience. At Pullman Mazagan, we continuously strive to meet your needs and expectations; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future. Sincerely. Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa
Customer review rating 4.2/5

D. Couples - 29/06/2018 Confirmed reviews ALL

Three of your staff were exceptional and made the experience that much better, including the restaurant manager, Mostafa, the bar waitress and the daily cleaner. The grounds and food were also wonderful. The only real problem is that the mattress was passed due for replacement.

Dear Imane, I would like to thank you for sharing your recent experience at Pullman Mazagan Royal Golf & Spa. Concerning your remark about the mattress, I would like to thank you, we will fixe it and I can promess you that it will be perfect when you will come back! Thank you for your kind feedback and we hope to see you again among us, feel always welcome at Pullman Mazagan. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay. Sincerely Jalil CHEBIHI Directeur Général Pullman Mazagan Royal Golf & Spa

Nice hotel ! Wonderful GolfCourse ! Food ok!

Customer review rating 4.2/5

Ingrid Couples - 20/05/2018 Confirmed reviews ALL

We love the golfcourse We love the hotel We like the buffet Unfortunately the buildings are not well kept and there are always little things not ok Dirty bathrooms wirh appliances hanging out from the wall

Dear Ingrid F., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. We are sorry that some service did not live up to your expectations, and we ask you to accept our most sincere apologies. Please be assured that the necessary measures will be implemented to improve the quality of the services mentioned. Thank you again for sharing your experience, and we hope your next visit will be better than this one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Golf and spa break

Customer review rating 4.2/5

C. Couples - 14/05/2018 Confirmed reviews ALL

Great on all fronts. Except coffe machine was leaking and sheets could have been change at least once during a 6 nights stay....

Dear Jerome, Thank you for your sweet review ! I am glad to know that your experience was nice. It is so important for all the team to have our guest feedbacks. Concerning your remark about the coffee machine and sheets, we will fixed it and I can promess you that it will be perfect when you will come back ! Thank you for your kind feedback, and we hope to see you again among us, feel always welcome at Pullman Mazagan. Hope to hear from you soon, and do not hesitate to contact me to prepare your next stay. Sincerely. Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Brilliant

Customer review rating 4.2/5

Ian S. Business - 23/04/2018 Confirmed reviews ALL

My customers and I enjoyed 3 weeks at the resort.

Dear IAN S., We very much appreciate your comments regarding your stay at the Pullman Mazagan Royal Golf & Spa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa

Not 5 star

Customer review rating 4.2/5

S Families - 17/04/2018 Confirmed reviews ALL

Did not enjoy it expected more for a 5 star hotel

Dear suhail, Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Jalil CHEBIHI General Manager Pullman Mazagan Royal Golf & Spa
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