Pullman Mazagan Royal Golf & Spa 5 stars

Customer review rating (ALL Rating) 4.3/5 146 reviews

Route de Casablanca km7, B.P 116, 24000 EL JADIDA, Morocco

Hotel extras

  • Room or suite with views of golf course, ocean or pool

  • Interested in a challenge? We've got one of Morocco's best golf courses

  • Got a thirst for adventure? Try hunting or horseback riding

  • Access to private beach + outdoor activities from 05/01 to 09/30

ALLSAFE approved hotel

Hotel location

Pullman Mazagan Royal Golf & Spa

Route de Casablanca km7, B.P 116
24000 EL JADIDA
Morocco

GPS:33.259694, -8.423583

Telephone +212 5233-79100

Fax +212 5233-55444

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

121 fully renovated rooms including a Royal Suite, 4 Duplex Suites, 11 Junior Suites, 18 Deluxe Rooms and 87 Superior Rooms with balconies and private terraces. All are fully equipped and offer free WIFI.

Take advantage of our Flight + Hotel offers

Discover
Discover

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  146 reviews

TripAdvisor Rating  4.0/5  791 reviews

Very poor service

TripAdvisor rating 1.0/5

Baby_traveler_loah Families - TripAdvisor review

We arrived at 2 pm for check in, we have the room at 4 pm, when we ask they say it is ready soon and the reality is not I have an handicapped parent and a child we were waiting at reception In the restaurant no plates we have to wait minutes to have a clean plate

Dear guest, Thank you for sharing a review . It does indeed sound from what you describe that some aspects of your stay did not meet our usual standards of service; Please accept our sincerest apologies for failing to make your stay with us a perfect moment of relaxation, we sincerely appreciate you taking the time to bring this matter to our attention

Racist case

TripAdvisor rating 1.0/5

242kamilf Friends getaway - TripAdvisor review

Honestly The worst experience I had ever as of now, by PachaMama staff , we were there at 11:15 as the first step no one was there for welcoming, we found an empty table then the waitress approached our table after 4min saying that we alreeady stop orders because all items are out of the stock, at the same other clients are ordering and being served by staff, we felt like we faced a racist case which against of Pullman philosophy We approached the duty manager to raise this serious case to the top management Very unfaaaaaaair

Dear guest, We were very disappointed to read your experience during your stay in our hotel, whilst an apology will regrettably not alter the outcome of your experience on this occasion, please believe we do extend it with all sincerity. è

Amazing hotel and staff!!!!

TripAdvisor rating 5.0/5

W767 Families - TripAdvisor review

Amazing experience and environment. Lovely areas. Great pool, amazing beach. Great place to stay and rest. The food was amazing and the quality of the staff was incredible. I highly recommend it. The location is beautiful!

Dear Guest, We would like to thank you for recently posting your experience at the Pullman Mazagan on TripAdvisor. Thrilled you had a wonderful experience at the Resort and found the location to be nice. It is true that our location is most convenient for many visitors, so we could not be more pleased that it suited you completely. Thank you so much for suggesting the Pullman Mazagan for the future travelers on the website. We look forward to welcoming you. Until then, I wish you the very best. Sincerely, Jalil CHEBIHI General Manager

Very very bad stay

Customer review rating 0.5/5

Raja M. Friends - Confirmed reviews ALL

The hotel not safe. My friends stay at room number 516 and I stay room number 601. Pullman front desk Staff Hassan working at night shift he try to do sexual harassment to my friend. She pulled him run away from her room. And she asked my help but still the staff came to 2 floor near my room he was waiting for my friend near the lift. It was so scary 3.am in morning. We report to duty manager they haven’t take any step against that staff. They just said sorry. This is what hotel staff treat us. And my room there is no even hot shower not working door was broken all the water from shower leaking. The food was terrible. We had lunch in restaurant it was not cooked properly we return the again we order the food even this is same. It’s very bad experience

Dear Raja M., Thank you for taking the time to tell us about your experience at the Pullman Mazagan Royal Golf & Spa. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Pullman, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Pullman Mazagan Royal Golf & Spa

Memorable experience

TripAdvisor rating 5.0/5

42younessb Friends getaway - TripAdvisor review

I'm delighted to share my experience in Pullman eljadida hotel. Amazing stuff, quality service, cleaning, and sanitizing every corner, that makes you feel at home especially during these days. and memorable stay. A big thank you to the reception team for the warm welcome, plus the room upgrade and the well-prepared welcome fruit platter in my room. Breakfast was excellent, a lot of varieties displayed... Full Moroccan breakfast ❤️❤️

Dear Younes, All our "Connectors" thank you for taking the time to share your experience among us and for this great review. We are glad to hear that you had a memorable experience at Pullman Mazagan and that you enjoy you upgrade and the breakfast. We hope to see you again very soon. Jalil CHEBIHI General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 124 reviews 9/10 Location
  • 181 reviews 6.1/10 Room
  • 294 reviews 8.3/10 Service
  • 22 reviews 2.9/10 WiFi
  • 108 reviews 5.2/10 Food
  • 77 reviews 4.5/10 Cleanliness
  • 61 reviews 5/10 Amenities
  • 55 reviews 7.2/10 Breakfast

Powered by Trustyou

ibis El Jadida

3 stars

At 6.434 km

See the hotel
All our hotels in El Jadida