Mercure Rif Nador Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 525 reviews

Mercure Rif Nador Hotel - Image 1
Mercure Rif Nador Hotel - Image 2
Mercure Rif Nador Hotel - Image 3
Mercure Rif Nador Hotel - Image 4

Description

Hotel extras

  • Downtown area

  • View of Marchica Lagoon

  • Well-equipped fitness center

  • Large meeting rooms

  • Well-being stays

Our accommodation(s)

Book this hotel
Room 1

Room of 25 m² with a balcony and a superb view of the lagoon Machica. Zen and refined decoration, 2 separate beds, bathroom with shower. Mercure welcome products, television, safe, minibar, air conditioning and Wifi unlimited

  • Views:

    City View or Ocean/Sea view or Panorama view

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk
  • 2 pers. max
  • 25 / 269 sq ft
  • Bedding 2 x Single bed(s)
  • Views: City View or Ocean/Sea view or Panorama view
  • Most of the accommodation: Balcony

Room measuring 269 sq. ft. (25 m²) with views of the swimming pool and Marchica Lagoon. Modern, Zen decor, double bed, bathroom with spacious shower, Mercure welcome products, TV, safe, minibar, air conditioning and unlimited WIFI

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Room of 25m ² with balcony, overlooking the swimming pool and the Marchica lagoon. Zen and modern decor, 2 separate beds, bathroom with spacious shower, Mercure welcome products, television, safe, minibar, air conditioning and Wifi unlimited

  • Views:

    Ocean/Sea view or Panorama view or Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
2
Area
From 25 / 269 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Sleek, Zen decor, king-size bed, bathroom with bathtub. Mercure welcome products, TV, safe, minibar, air conditioning and unlimited WIFI

  • Views:

    Bay view or Ocean/Sea view or Panorama view or Sea side

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
4
Area
From 60 / 645 sq ft

Bedding

Double sofa bed(s) x1

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Nespresso machine
  • Free in Room Mineral Water
  • Expresso machineAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

180 ft² Air-conditioned Studio with bedroom area with King size bed, a lounge space with TV, bathroom facilities with shower, a large terrace, a well equipped American kitchen and WiFi.

  • Views:

    City View or Panorama view

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
3
Area
From 55 / 592 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Studio/kitchenette
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Apartment

2 room apartment with lounge, balcony or terrace

Family apartment of 1400 ft² with two bedrooms (parents and children) with balcony or terrace. A large separate lounge & dining area, equipped kitchen, 2 bathrooms with bathtubs, Wifi & air conditioning.

  • Views:

    City View or Ocean/Sea view or Pool side

  • Most of the accommodation:

    Balcony or Terrace

Max. number of persons
5
Area
From 130 / 1399 sq ft

Bedding

King size bed(s) x1

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Ceramic glass cooktop
  • Coffee/tea making facilities
  • Dishwasher
  • Electric stove
  • Full kitchen
  • Kettle
  • Kitchen extractor fan
  • Microwave
  • Mini-refrigerator
  • Pots/Pans/Dishes
  • Refrigerator/freezer
  • Refrigerator with freezer compartment
  • Free in Room Mineral Water
  • Furnished Kitchen

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Roll-in shower with grab bars (fixed fold–down seat)

Media And Technology

Internet Facilities

  • Data port in room
  • High speed internet
  • Optical fiber
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephoneAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Smoke alarm in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Opening windows
  • Slippers
  • Soundproof doors
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Breakfast in bed
  • Operator wake up call
  • Welcome tray

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Adjustable desk lamp
  • Business Desk

Hotel location

Mercure Rif Nador Hotel

1 Avenue Ibn Tachfine, Nador
62000 NADOR
Morocco

GPS:35.178772, -2.922202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • EL AROUI Additional charge
  • NDR Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 210 rooms
  • 6 rooms for people with reduced mobility
  • 10 connecting rooms
  • 210 non-smoking rooms
  • 5 floors

Languages spoken at the hotel

  • Arabic
  • English
  • Spanish
  • French

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge

Entertainment

  • Pool Table

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Porter

  • Porter

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

2 Restaurants

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Buffet Additional charge

Business

5 Meeting rooms

Business Center

  • Business center with support staff
  • Business center is wheelchair accessible

Family

Equipements for children

  • Bottle Warmer

Services for children

  • Children''s TV Channels

Well-being

Heated Covered Pool Additional charge

  • Covered
  • On site

Swimming Pool Outdoor

  • Outside
  • On site

Spa - Fitness Additional charge

  • On site
  • Hammam Additional charge
  • Sauna room Additional charge
  • Massage Additional charge

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Outdoor parking
  • Private
  • 40 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 6.56 ft

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Patrolled parking

Accessibility

  • Accessible parking

Indoor car park

GPS:35.178772, -2.922202

Parking information

  • On site
  • Indoor parking
  • Private
  • 15 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 6.56 ft

Vehicles

  • Motorcycle places

Security

  • Well-lit parking
  • Extinguisher
  • Video surveillance in parking
  • Parking equipped with lights
  • Patrolled parking
  • Park with sand pit

Accessibility

  • Accessible parking

Pachamama is an upscale Spanish restaurant located in the town of Nador, offering a unique dining experience focused on delicious tapas and live flamenco music.

Sports Bar

A vibrant space to experience the biggest matches live in a friendly and immersive atmosphere. Enjoy giant screens, snacks and drinks for guaranteed moments of connection.

Bar Type
BAR

A vibrant space to experience the biggest matches live in a friendly and immersive atmosphere. Enjoy giant screens, snacks and drinks for guaranteed moments of connection.

The indoor pool is heated to an ideal temperature so you can relax in comfort, whether for an invigorating morning swim or a peaceful evening. *Paid access

Our hotel provides you with a free fitness room. Throughout your stay, you have the opportunity to train at any time of the day and until late in the evening.

Welcome to SPA by Mercure's soft, refreshing atmosphere where feelings of wellbeing meet specialized care. Experience our seaweed treatments with a creative twist.

Book

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  525 reviews

Customer review rating 4.5/5

Abdelhay E. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Dalila A. Business - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Lamyae D. Families - Confirmed reviews ALL

Dear Lamyae D., Thank you for taking the time to share your positive feedback about your recent stay at Hôtel Mercure Rif Nador. We are delighted to hear that you found our staff friendly and our hotel pleasant and well-located. It is particularly gratifying to know that our cleaning team and entertainment staff contributed to your enjoyable experience. We appreciate your observations regarding the little details, such as the sheer curtain and the door profile. Your comments are valuable to us, as they help us identify areas for improvement. We strive for excellence in all aspects of our service, and your feedback will be considered as we continue to enhance our guests' experiences. Thank you for your recommendation, and we look forward to welcoming you back in the future. Badr Benslimane Room Division Manager

Customer review rating 3.0/5

Summer A. Couples - Confirmed reviews ALL

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.5/5

Karim O. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Dalila A. Business - Confirmed reviews ALL

A big thanks to the reception team specially ikram

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.5/5

Lamyae D. Families - Confirmed reviews ALL

Friendly staff, pleasant and neat hotel, prime location. Helpful staff, from reception to the cleaning team and Ismael for helping us with the luggage. The cleaning team does a great job and works incredibly hard! My compliments.The entertainment team kept the children amused, too great fun! My niece kept wanting to splash the lifeguard with water, and he just let it happen and played along with the children. Just one small thing: pay more attention to the little details for example, if a sheer curtain has come off its track, put it back in properly; or address a door profile that has partially come loose. We had a lovely experience. Highly recommended!

Dear Lamyae D., Thank you for taking the time to share your positive feedback about your recent stay at Hôtel Mercure Rif Nador. We are delighted to hear that you found our staff friendly and our hotel pleasant and well-located. It is particularly gratifying to know that our cleaning team and entertainment staff contributed to your enjoyable experience. We appreciate your observations regarding the little details, such as the sheer curtain and the door profile. Your comments are valuable to us, as they help us identify areas for improvement. We strive for excellence in all aspects of our service, and your feedback will be considered as we continue to enhance our guests' experiences. Thank you for your recommendation, and we look forward to welcoming you back in the future. Badr Benslimane Room Division Manager

Customer review rating 3.0/5

Summer A. Couples - Confirmed reviews ALL

This was a good location and the staff were friendly. The continental breakfast was good overall, and we enjoyed the pool and activities.We otherwise had a mixed experience. The AC in the room was not working and we were told a technician would be sent but he never came. There was no iron in the room which is usually standard especially for a hotel of this caliber. We were excited to use the Jacuzzi in the spa, but after paying extra for it, we found that it was cold and we had to get our money back. The room was very average and did not deserve this price or the 4-star classification.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 2.5/5

Karim O. Families - Confirmed reviews ALL

Room are outdated and old. Needs renovation

Customer review rating 5.0/5

Mohamed B. Couples - Confirmed reviews ALL

Everything was perfect thanks to ikram

Customer review rating 3.0/5

John R. B. Couples - Confirmed reviews ALL

When entering the hotel lobby we were amazed by the beauty of the lobby, the inside garden, the swimming pool and the super friendly helpful staff, cleaning ladies and helpful security. Amazing! But when we entered our room we were shocked. We’re simple people. We don’t expect luxury. The door to the balcony didn’t close well, the airco was blowing hot air so we had to change rooms, the nightstands were broken, the light button of the standing lamps did not have a cover, the rinse button of the toilet fell of, The grout between the tiles in the bathroom was partially gone etc. That’s not the fault of the cleaning ladies because they work hard and cleaned our bed and room every morning and were amazingly friendly. But The hotel rooms and the hallways on every floor don’t match with the beautiful lobby and swimming pool. maintenance of the rooms and hallways is absolutely 200% urgent! Invest in the whole hotel and not only in the lobby and swimming pool. The area where the hotel is located is an A+-location. Nador is so beautiful: the pearl of Morocco. Make the hotel a pearl too. Please.

Customer review rating 5.0/5

Ikram M. Couples - Confirmed reviews ALL

Excellent stay at Mercure Nador special thanks to Yasser from the reception team for his warm welcome.

Dear Ikram M., Thank you for your positive feedback regarding your recent stay at Hôtel Mercure Rif Nador. It is gratifying to hear that Yasser made a memorable impression with his warm welcome. Your kind words are greatly appreciated and will be shared with the team. Badr Benslimane

Customer review rating 5.0/5

Abderrahim Y. Couples - Confirmed reviews ALL

Had a wonderful stay at the hotel. Special thanks to Yasser from the reception team for the excellent service, warm welcome, and professionalism throughout my stay. Highly recommended!

Dear Abderrahim Y., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel and that our team, especially Yasser, contributed positively to your experience. Your recommendation is greatly appreciated. Badr Benslimane Room Division Manager

Customer review rating 3.5/5

Zainah Z. Business - Confirmed reviews ALL

We stayer for 1 night only, unlucky for us, when we arrived Nador, the weather changed drastically in 1 nite, it is so hot at about 28c at night. We were sweating, the A/C not functioning, we complainef twice, the technician came but he said the A/C was ok. I complained 2 times at the reception and asked to change the room, but we did not get the replacement until we leave the next day.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Salma L. Friends - Confirmed reviews ALL

I had a wonderful stay at mercure Nador the hotel offers a great atmosphere comfortable rooms and excellent service a special thanks to Yasser from the reception team for his kindness professionalism and outstanding hospitality

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Othamane B. Solo - Confirmed reviews ALL

Amazing stay at Mercure Rif Nador. Special thanks to Yasser at the reception for his professionalism, kindness, and warm welcome. He made our stay comfortable and memorable. Highly recommended!

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 5.0/5

Yasmina S. Families - Confirmed reviews ALL

Love the location and the view from the room and balcony. The room was spacious and quiet. Great staff

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Oliver D. Business - Confirmed reviews ALL

The staff could have been a little more attentive. For example, when checking out, I wasn't asked how I found my stay.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Mohamed B. Business - Confirmed reviews ALL

Thanks to ikram

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Mattias K. O. O. Business - Confirmed reviews ALL

Very nice the improvements could be that the closet door sundes and certains fell off otherwise very good and nice staff

Dear Mattias K. O. O., Thank you for your positive feedback. We are pleased to hear that you enjoyed your stay and appreciated our staff. Your comments regarding the closet door will be taken into consideration as we continually strive to enhance our guest experience. Badr Benslimane Room Division Manager

Customer review rating 5.0/5

Armel P. Solo - Confirmed reviews ALL

My stay at Mercure Rif Nador was pleasant and relaxing. The hotel has a great waterfront location that made it easy to enjoy the view of corniche, sunsets, and nearby cafés (Yuki's). The room was comfortable and clean, and the overall atmosphere felt calm and convenient for a short getaway. I also had good view of the pool. the staffs were helpful, which made the stay smooth and enjoyable. It was a good balance of comfort, value, and location, and I would gladly stay again when visiting Nador. thanks

Dear Armel P., Thank you for sharing your positive experience at Hôtel Mercure Rif Nador. We are delighted to hear that you found our waterfront location enjoyable and that you appreciated the comfort and cleanliness of your room. It is also gratifying to know that our team contributed to a smooth and enjoyable stay for you. Your kind words about the atmosphere and overall value are greatly appreciated. We look forward to welcoming you back on your next visit to Nador. Badr Benslimane Room Division Manager

Customer review rating 5.0/5

Ihab B. Business - Confirmed reviews ALL

Very pleasant stay at Mercure Nador. Clean rooms and great service. Special thanks to Yasser at the reception for his professionalism and helpful attitude.

Dear Ihab B., Thank you for your kind words regarding your recent stay at Hôtel Mercure Rif Nador. We are delighted to hear that you enjoyed our clean accommodations and the service provided by our team, especially Yasser. Your feedback motivates us to continue delivering exceptional experiences. Badr Benslimane Room Division Manager

Customer review rating 5.0/5

Meriem M. Business - Confirmed reviews ALL

Everything was perfect thank u ikram

Chère Meriem m., Nous vous remercions chaleureusement pour votre commentaire positif. Nous sommes ravis d'apprendre que votre séjour a été à la hauteur de vos attentes et nous ne manquerons pas de transmettre vos remerciements à Ikram. Cordialement,

Customer review rating 5.0/5

Fatima B. Business - Confirmed reviews ALL

Perfect, special mention for ikram

Chère Fatima B., Nous vous remercions pour votre commentaire positif et pour la mention spéciale à l'égard de notre collègue Ikram. Votre satisfaction est notre priorité, et nous espérons vous accueillir à nouveau prochainement. Cordialement,

Other web-users rate our hotel

  • 288 reviews 9.2/10 Location
  • 644 reviews 5.3/10 Room
  • 1,107 reviews 8.9/10 Service
  • 9 reviews 6.6/10 WiFi
  • 357 reviews 5/10 Cleanliness
  • 204 reviews 5.1/10 Food
  • 203 reviews 4.1/10 Comfort
  • 161 reviews 6.4/10 Breakfast

Powered by Trustyou

Frequently asked questions