Mercure Rif Nador Hotel 4 stars

Customer review rating (ALL Rating) 3.9/5 513 reviews

Mercure Rif Nador Hotel - Image 1
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Description

Hotel extras

  • Downtown area

  • View of Marchica Lagoon

  • Well-equipped fitness center

  • Large meeting rooms

  • Well-being stays

Our accommodation(s)

Hotel location

Mercure Rif Nador Hotel

1 Avenue Ibn Tachfine, Nador
62000 NADOR
Morocco

GPS:35.178772, -2.922202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.9/5  513 reviews

Customer review rating 3.0/5

John R. B. Couples - Confirmed reviews ALL

When entering the hotel lobby we were amazed by the beauty of the lobby, the inside garden, the swimming pool and the super friendly helpful staff, cleaning ladies and helpful security. Amazing! But when we entered our room we were shocked. We’re simple people. We don’t expect luxury. The door to the balcony didn’t close well, the airco was blowing hot air so we had to change rooms, the nightstands were broken, the light button of the standing lamps did not have a cover, the rinse button of the toilet fell of, The grout between the tiles in the bathroom was partially gone etc. That’s not the fault of the cleaning ladies because they work hard and cleaned our bed and room every morning and were amazingly friendly. But The hotel rooms and the hallways on every floor don’t match with the beautiful lobby and swimming pool. maintenance of the rooms and hallways is absolutely 200% urgent! Invest in the whole hotel and not only in the lobby and swimming pool. The area where the hotel is located is an A+-location. Nador is so beautiful: the pearl of Morocco. Make the hotel a pearl too. Please.

Customer review rating 5.0/5

Ikram M. Couples - Confirmed reviews ALL

Excellent stay at Mercure Nador special thanks to Yasser from the reception team for his warm welcome.

Dear Ikram M., Thank you for your positive feedback regarding your recent stay at Hôtel Mercure Rif Nador. It is gratifying to hear that Yasser made a memorable impression with his warm welcome. Your kind words are greatly appreciated and will be shared with the team. Badr Benslimane

Customer review rating 5.0/5

Abderrahim Y. Couples - Confirmed reviews ALL

Had a wonderful stay at the hotel. Special thanks to Yasser from the reception team for the excellent service, warm welcome, and professionalism throughout my stay. Highly recommended!

Dear Abderrahim Y., Thank you for your kind words regarding your recent stay with us. We are delighted to hear that you enjoyed your time at our hotel and that our team, especially Yasser, contributed positively to your experience. Your recommendation is greatly appreciated. Badr Benslimane Room Division Manager

Customer review rating 3.5/5

Zainah Z. Business - Confirmed reviews ALL

We stayer for 1 night only, unlucky for us, when we arrived Nador, the weather changed drastically in 1 nite, it is so hot at about 28c at night. We were sweating, the A/C not functioning, we complainef twice, the technician came but he said the A/C was ok. I complained 2 times at the reception and asked to change the room, but we did not get the replacement until we leave the next day.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 5.0/5

Salma L. Friends - Confirmed reviews ALL

I had a wonderful stay at mercure Nador the hotel offers a great atmosphere comfortable rooms and excellent service a special thanks to Yasser from the reception team for his kindness professionalism and outstanding hospitality

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 287 reviews 9.4/10 Location
  • 649 reviews 5.9/10 Room
  • 1,245 reviews 9/10 Service
  • 9 reviews 6.2/10 WiFi
  • 374 reviews 5.9/10 Cleanliness
  • 195 reviews 5.1/10 Comfort
  • 158 reviews 7.2/10 Breakfast
  • 148 reviews 5.3/10 Amenities

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