Mercure Rif Nador Hotel 4 stars

Customer review rating (ALL Rating) 3.8/5 430 reviews

Mercure Rif Nador Hotel - Image 1
Mercure Rif Nador Hotel - Image 2
Mercure Rif Nador Hotel - Image 3
Mercure Rif Nador Hotel - Image 4

Description

Hotel extras

  • Downtown area

  • View of Marchica Lagoon

  • Well-equipped fitness center

  • Large meeting rooms

  • Well-being stays

Our accommodation(s)

Hotel location

Mercure Rif Nador Hotel

1 Avenue Ibn Tachfine, Nador
62000 NADOR
Morocco

GPS:35.178772, -2.922202

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  3.8/5  430 reviews

TripAdvisor Rating  4.5/5  772 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Anouar T. Business - Confirmed reviews ALL

The hotel is very well located and offers high-quality service. The staff are professional, attentive and welcoming. I highly recommend it

Dear Anouar T., Thank you for your kind words regarding your stay at Hôtel Mercure Rif Nador. We are delighted to hear that you appreciated our prime location and the high-quality service provided by our attentive staff. Your recommendation is greatly valued. Badr Benslimane Room Division Manager

Customer review rating 2.0/5

Khadija A. M. Business - Confirmed reviews ALL

The location and the hotel in general are great. However, one issue really made my stay a disappointment. The toilet was not working; the flush button was not working. So everything in the toilet bowl would sit there. I reported this immediately to the hotel staff. One of the female staff at the reception told me she would send someone immediately. No one ever came. This remained the same for the rest of my stay. I was there for business. Nothing was done to solve this issue and nothing was fixed or offered as a solution. Such a pity because the room should've never been rented out or a solution should have been offered.

Dear Khadija A. M., Thank you for taking the time to share your feedback regarding your recent stay at Hôtel Mercure Rif Nador. I am pleased to hear that you appreciated our location and the hotel overall. However, I sincerely regret the inconvenience you experienced with the toilet facilities in your room. It is our policy to address maintenance issues promptly to ensure guest comfort, and I apologize that this was not upheld during your visit. I understand how frustrating it must have been to have this issue persist without resolution. Your comments have been noted, and we will review our procedures to enhance our service in such situations. Your experience is important to us, and we appreciate your understanding as we strive to improve our guest services. Best regards,

Customer review rating 3.0/5

Finn T. L. Business - Confirmed reviews ALL

Staff was friendly. Breakfast was never ready till opening time and there were always missing something. If you were asking for laundry bag in reception it never came and you need to ask cleaning lady

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Customer review rating 4.5/5

John L. H. Couples - Confirmed reviews ALL

Spacious Room with Good Breakfast provided

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Badr Benslimane Room Division Manager

Top ervaring

TripAdvisor rating 5.0/5

Culture06659595954 TripAdvisor review

Ouaidad perfect women next time i want her again 👌 compliments to her how she works how she is en they are hygienic en you get water so you don’t get thirsty with the heat

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your spa experience and hope to see you again very soon. Sincerely,

In partnership with TripAdvisor

Other web-users rate our hotel

  • 268 reviews 9.3/10 Location
  • 585 reviews 5.8/10 Room
  • 1,105 reviews 8.8/10 Service
  • 9 reviews 6.6/10 WiFi
  • 365 reviews 5.3/10 Cleanliness
  • 223 reviews 5.5/10 Food
  • 172 reviews 5.4/10 Comfort
  • 160 reviews 6/10 Breakfast

Powered by Trustyou