Mercure Bali Nusa Dua 4 stars

Customer review rating (ALL Rating) 4.6/5 1,356 reviews

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Mercure Bali Nusa Dua - Image 1
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Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • Four meeting rooms with state of the art meeting facilities

  • Free Shuttle to Nusa Dua Beach and Shopping Center

  • Swimming pool divided into 2 levels and connected by a waterfall

  • Easy access to Convention Center, Beach and Nusa Dua attractions

Our accommodation(s)

Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA
Indonesia

GPS:-8.80692, 115.22074

Telephone
Fax +62 361 8467001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,356 reviews

TripAdvisor Rating  3.6/5  1,204 reviews

Too many sales people

TripAdvisor rating 3.0/5

Kate B TripAdvisor review

This hotel is in a lovely location. The facilities are great and staff mostly friendly. The only downside is the constant up selling from staff members when having out morning breakfast.. it detracts from the quiet holiday vibe

Horrifying - dilapidated hotel with health hazard

TripAdvisor rating 1.0/5

273linaw TripAdvisor review

Hotel is in dilapidated state.While the service provided was satisfactory, I must express my disappointment as I do not believe this establishment meets the standards of a 4-star hotel. In fact, I would hesitate to even rate it as a 2-star, finding it more akin to a 1-star property. As an Accor member, I had chosen to stay here for a single night before my flight the following day. Upon entering my initial room, I was concerned to observe the presence of mold and a distinct musty odor. I promptly requested a room change, which was accommodated. However, the alternative room presented its own issues, as the balcony door was unable to close properly. Consequently, I decided to cancel my reservation and relocate to another hotel. I found this to be the shabbiest hotel I have encountered. I am curious as to what may be occurring within Accor, especially given that the hotel itself does not appear to be particularly old. While my cash payment was refunded, the points payment was not. I intend to submit a formal complaint to Accor once my holiday concludes. Additionally, I suspect that the hotel may have restricted the uploading of photos online. Therefore, I advise caution when viewing the online images.

Customer review rating 3.5/5

Frans Business - Confirmed reviews ALL

Well located but feel old. Facilities need to be upgraded but its cover by all staff, they all helpful and friendly

Dear Frans, Thank you for sharing your feedback regarding your recent stay. We appreciate your kind words about our staff and their helpfulness. We acknowledge your concerns about the facilities, and we value your input as we continually strive to enhance our guests' experiences. Best regards, Ketut Iriana - General Manager

Customer review rating 4.5/5

Fernando L. Families - Confirmed reviews ALL

Always happy to be back here stay was good, staff was helpful and friendly

Dear Fernando L., Thank you for your kind words. We are delighted to hear that you enjoyed your stay and found our staff to be helpful and friendly. Your continued patronage is greatly appreciated, and we look forward to welcoming you back. Best regards, Ketut Iriana - General Manager

Customer review rating 4.5/5

David S. &. I. E. Couples - Confirmed reviews ALL

Great stay! Clean room, helpful staff, and beautiful pool area. Would happily return.

Dear Bapak David S. dan I. E., Thank you very much for taking the time to share your wonderful feedback with us. We are delighted to hear that you had a lovely stay at Mercure Bali Nusa Dua and that you enjoyed the stay, beautiful pool area, clean room and helpful staff. It’s especially rewarding to know that our location and warm hospitality helped make your stay relaxing and memorable. Your kind words truly motivate our team to continue delivering the best experience to all our guests. We sincerely appreciate your review and look forward to welcoming you back for another enjoyable stay in the future. Warm regards, Ketut Iriana - General Manager Mercure Bali Nusa Dua

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Other web-users rate our hotel

  • 387 reviews 9.2/10 Location
  • 842 reviews 5.7/10 Room
  • 829 reviews 8.6/10 Service
  • 15 reviews 2.8/10 WiFi
  • 458 reviews 5.3/10 Cleanliness
  • 380 reviews 6.1/10 Amenities
  • 373 reviews 6.1/10 Breakfast
  • 320 reviews 4.9/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.