Mercure Resort Sanur

Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.3/5 50 reviews

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Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Grand Ballroom around 270 m2 with maximum capacity 285

  • Pamper your kids everyday with MyKids package

  • Free shuttle bus to local shopping area

ALLSAFE approved hotel

Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  50 reviews

TripAdvisor Rating  4.0/5  2,954 reviews

Wonderful stay at Mecure Sanur

TripAdvisor rating 5.0/5

965kerryf Families - TripAdvisor review

I have utmost respect and appreciation for the support given to me over my 2 week stay. I was checked on daily to assist with any wants or needs. Rooms thoroughly cleaned daily, even the chef would come into the Resturant checking on patrons and any special requests. I admired the commitment to customer service. Pubar was a great leader co-ordinating hospitality. Very pleasant atmosphere.

Dear Kerry F, Sunny greeting from Mercure Bali Sanur Resort. We are glad that the services we offered was up to your satisfaction. Some beautiful paths is let the heart service of others Kerry F, we hope to have the pleasure of creating further wonderful stay with you in the future.Until then may you be blessed with the very best of life. In Appreciation, Dayu Purba Asst. Guest Experience Manager

Comfortable stay in quiet and peaceful Sanur

TripAdvisor rating 4.0/5

Ananda T Business - TripAdvisor review

I spent a week here this Fall, for work meeting and found the hotel quite comfortable, with quiet, peaceful oceanside settings and very friendly staff. The buffet meals at the hotel restaurant were quite good, and the hotel offered a range of evening entertainment and special events for its guests. While the sea water itself is quite polluted with plastic debris these days, the hotel has a nice pool where guests can cool off in the afternoon heat.

Dear Ananda Lee Tan Warmest greeting from Mercure Bali Sanur Resort. Thank you for taking the time to share your valuable feedback on Tripadvisor. We're delighted to learn that our facilities and the quality of service from our team did meet your expectations and become one of your travel highlights. Ananda Lee Tan, we certainly hope that future plans will bring you back to stay with us again for another exquisite Mercure Bali Sanur Resort experience. Best Regards, Dayu Purba Asst. Guest Experience Manager

Good stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Good location, lovely garden setting. The property is a bit tired though.

Dear william w., Thank you for taking the time to tell us about your experience at Mercure Bali Sanur Resort. We truly appreciate your comments. I am sorry that the resort did not meet your expectations. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards Dayu Purba Asst. Guest Experience Manager

Enjoyable stay at a great location

Customer review rating 4.5/5

Cathy Couples - Confirmed reviews ALL

Our room was a little dated but we saw renovations happening during our stay. Room was clean, all staff were friendly. Nice location on a great stretch of beach. Two pools to choose from. A special treat for us on our special day was a lovely surprise. Will stay again.

Dear Tisdale C., We very much appreciate your comments regarding your stay at the Mercure Bali Sanur Resort. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Dayu Purba Asst.Guest Experience Manager

Great resort for a holiday

TripAdvisor rating 5.0/5

Gary C Families - TripAdvisor review

This is the third time we have stayed at Mecure Sanur and always enjoy the service, atmosphere and tranquility at this resort. It is a great place to relax and everything is within walking distance, beachfront cafe and restaurants, local shopping, massage, tailors etc...

Dear Gary C, Warmest greeting from Mercure Bali Sanur Resort. Thank you for becoming our loyal customer and staying with us for 3 times recently. Glad to hear from our loyal guests like you that you appreciated our service , and we thank you very much for your trust in our resort. Gary C, we certainly hope that future plans will bring you back to stay with us again for another exquisite Mercure Bali Sanur Resort experience. Best Regards, Dayu Purba Asst. Guest Experience Manager

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Other web-users rate our hotel

  • 179 reviews 9.4/10 Location
  • 256 reviews 5.6/10 Room
  • 362 reviews 9.2/10 Service
  • 12 reviews 7.4/10 WiFi
  • 181 reviews 8.1/10 Food
  • 162 reviews 9/10 Beach
  • 117 reviews 5.9/10 Comfort
  • 115 reviews 6.5/10 Cleanliness

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