Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.4/5 451 reviews

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Mercure Resort Sanur - Image 1
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Jl. Mertasari,, Sanur,, Bali, Indonesia, 80228 Denpasar, Indonesia

Description

Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

Our accommodation(s)

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Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Telephone
Fax +62 361 287303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  451 reviews

TripAdvisor Rating  3.9/5  3,352 reviews

Certificate of excellence 2024

Customer review rating 4.0/5

Nito S. Business - Confirmed reviews ALL

Had 4 nights stay during business trip for nearby conference, was a nice stay, probably hotel need to provide more patrols especially beach side since I encountered some bit aggressive dogs got into Hotel area. Some facilities need to be renewed, also breakfast menu need more variety.

Dear Nito S., Thank you for sharing your feedback regarding your recent stay. We are pleased to hear that your visit for the conference was enjoyable. Your comments about the need for increased security and facility updates, as well as more variety in the breakfast menu, are valuable to us and will be taken into consideration for future improvements. Warm regards, Samuel Theodorus Guest Experience Manager

Customer review rating 4.0/5

Willem S. Couples - Confirmed reviews ALL

Very lovely situated,very kind and helpful staff Especialy Judy from guest relations

Dear Willem S., Thank you for your kind words and for being a loyal guest for 25 years. We are delighted to hear that you appreciate our beautiful location and the service provided by our team, especially Judy. Your continued support means a great deal to us. Warm regards, Samuel Theodorus Guest Experience Manager

beautiful hotel

TripAdvisor rating 5.0/5

zahra s TripAdvisor review

the staff is good , service also good! best place so far! close to everywhere and special thanks to Mr Brian will comeback to this hotel again next year

Dear Valued Guest, Thank you very much for your wonderful review. We’re delighted to hear that you enjoyed our beautiful hotel, the good service, and the convenient location. Your special mention of Mr. Brian is truly appreciated — we will be sure to share your kind words with him. We’re excited to know that you plan to return next year, and we look forward to welcoming you back for another great stay at Mercure Bali Sanur Resort! Warm regards, Samuel Theodorus Guest Experience Manager

The best hotel in Sanur!

TripAdvisor rating 5.0/5

Christina Kitte... N TripAdvisor review

I loved everything about the hotel. The location is perfect! The staff was most kind, professional and helpful. The cleanliness was impecdable. The breakfast was fresh, tasty with lots and lots of options, asian, western... everything! I can highly recommend this hotel!

Dear Valued Guest, Thank you for your wonderful review and for calling us the best hotel in Sanur — this truly means a lot to our team. We’re delighted that you loved every aspect of your stay, from our beachfront location and warm, professional service to the impeccable cleanliness and the wide variety of breakfast options. Your high recommendation is greatly appreciated, and we would be honored to welcome you back for another exceptional stay at Mercure Bali Sanur Resort. Warm regards, Samuel Theodorus Guest Experience Manager

Beutiful resort

TripAdvisor rating 5.0/5

Susanne A TripAdvisor review

Very good service. Good good. Helpfull Mr Brian in The reception. Nice and beutiful garden and beach. Highly Recommend.

Dear Valued Guest, Thank you for your kind review. We’re delighted to know you enjoyed the relaxing atmosphere of our gardens and beachfront, as well as the attentive service from our team. Your special mention of Mr. Brian is truly appreciated and will be shared with him as encouragement. We’re grateful for your recommendation and look forward to welcoming you back for another wonderful stay at Mercure Bali Sanur Resort. Warm regards, Samuel Theodorus Guest Experience Manager

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Other web-users rate our hotel

  • 787 reviews 9.5/10 Location
  • 1,251 reviews 7/10 Room
  • 1,521 reviews 9.1/10 Service
  • 17 reviews 6.3/10 WiFi
  • 709 reviews 7.4/10 Cleanliness
  • 614 reviews 9.4/10 Beach
  • 542 reviews 7.7/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.