Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.4/5 446 reviews

Best price
guarantee
Mercure Resort Sanur - Image 1
Mercure Resort Sanur - Image 2
Mercure Resort Sanur - Image 3
Mercure Resort Sanur - Image 4
Jl. Mertasari,, Sanur,, Bali, Indonesia, 80228 Denpasar, Indonesia

Description

Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Telephone
Fax +62 361 287303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  446 reviews

TripAdvisor Rating  4.0/5  3,187 reviews

Certificate of excellence 2024

Laid back resort next to the beach

TripAdvisor rating 5.0/5

HertsOldie Couples - TripAdvisor review

Return visit to this lovely relaxing hotel right on the beach. It's got two good pools and lots of long chairs on the beach.. The rooms in seperate small units dotted around the well maintained wooded grounds. Only snag no lifts but our ground floor room was spacious and comfortable. We didn't use the restaurant but the bar near the beach is good. There are lots of places to eat and drink nearby. Staff are friendly and helpful and there is a good level of security.

Very relaxing experience

Customer review rating 5.0/5

Peter G. Couples - Confirmed reviews ALL

We needed a peaceful break and we got one Very happy with our stay, all the staff were friendly and helpful .

Dear Peter G., Thank you so much for your lovely review! We're so happy to hear that you had the peaceful and relaxing break you were hoping for. It’s always our top priority to provide a serene environment where our guests can truly unwind, and we’re thrilled that you found just that during your stay. We also greatly appreciate your kind words about our team—they take pride in offering friendly and attentive service, and it’s wonderful to know their efforts made a positive impact. We hope to have the pleasure of welcoming you back for another restful retreat soon! Kind regards, Samuel Theodorus Guest Experience Manager

Shithot

Customer review rating 5.0/5

Bluey B. Couples - Confirmed reviews ALL

Good

Dear Robert B., We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Guest Experience

Ok stay

Customer review rating 3.0/5

Anonymous Couples - Confirmed reviews ALL

Ok stay; will stay again if the price is right, but will also consider neighboring options. Was able to check in at noon rather than the listed time of 2pm. Staff was consistently great. Would have been a better work-cation hybrid if the internet was faster (8 Mbps even with "premium" internet). Glass bottled water could have tasted better. Overall, decent cultural ambience.

Dear Lawrence W., Thank you for sharing your feedback! We’re glad to hear that you had a pleasant stay overall and appreciated the early check-in, as well as the helpfulness of our staff. We value your input on the internet speed, and we are actively exploring ways to improve our connectivity to better serve our guests, especially those on work-cation. We also appreciate your comment about the bottled water and will look into options to enhance the taste and quality. It’s wonderful to hear that you enjoyed the cultural ambiance, and we hope to welcome you back soon at a price that works for you. We’ll continue to work hard to improve and create an even better experience for future stays. Warm regards, Samuel Theodorus Guest Experience Manager

Great Location

Customer review rating 4.5/5

Danny Solo - Confirmed reviews ALL

Relaxing and Comfortable

Dear Daniel B., We very much appreciate your comments regarding your stay at the Mercure Resort Sanur. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Anna Guest Experience

In partnership with TripAdvisor

Other web-users rate our hotel

  • 744 reviews 9.5/10 Location
  • 1,238 reviews 7/10 Room
  • 1,427 reviews 9.1/10 Service
  • 13 reviews 8.6/10 WiFi
  • 671 reviews 8/10 Food
  • 668 reviews 7.4/10 Cleanliness
  • 614 reviews 9.3/10 Beach
  • 486 reviews 7.8/10 Breakfast

Powered by Trustyou

Our other establishments nearby

All our hotels in Denpasar

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.