Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.4/5 562 reviews

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Description

Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

Our accommodation(s)

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Room 1

Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.4/5  562 reviews

TripAdvisor Rating  3.9/5  3,224 reviews

Certificate of excellence 2024

amazing!

TripAdvisor rating 5.0/5

Resort67619208286 TripAdvisor review

Dear Resort67619208286, Wow, thank you for such an amazing review! We are absolutely thrilled to hear that you had the most amazing stay ever with us and that you enjoyed the view, the services, and everything else. It's fantastic that you're planning to come back and will recommend our hotel to your friends! We truly appreciate your enthusiasm and are so happy we could provide you with a great experience. We eagerly await your return to Mercure Bali Sanur Resort! Sincerely, Samuel Theodorus Guest Experience Manager

Perfect Experience Stay

TripAdvisor rating 5.0/5

laudya c TripAdvisor review

Dear laudyac, Thank you for your wonderful 5-star review and for highlighting your perfect experience stay! We are delighted to hear about the great service you received from all departments, especially the excellent service from Anna at the front office. We are so pleased she was able to help you during your stay. We will certainly pass on your thumbs up to Anna! We are also glad you found the room clean and comfortable. We appreciate your feedback regarding the breakfast porridge and will take this into consideration as we continuously look to improve our offerings. We hope to welcome you back to Mercure Bali Sanur Resort again in the future for another perfect stay! Sincerely, Samuel Theodorus Guest Experience Manager

Solo Trip in Mercure Resort Sanur

TripAdvisor rating 5.0/5

Maria S TripAdvisor review

Dear U1492ALmarias, Thank you for your wonderful 5-star review of your solo trip at Mercure Bali Sanur Resort! We are so pleased to hear that you found our breeze garden lovely, the hotel very calm, and the beaches very beautiful. It's also fantastic to know that you found our staff very friendly and helpful. We truly appreciate your recommendation and would be delighted to welcome you back again with your family or friends in the future. Sincerely, Samuel Theodorus Guest Experience Manager

Customer review rating 5.0/5

Rebecca C. Couples - Confirmed reviews ALL

Dear Rebecca C., Thank you for taking the time to share your positive feedback. We are delighted to know that you enjoyed our facilities and appreciated our prime location on the beach. It\'s wonderful to hear you had a fun holiday at Mercure Bali Sanur Resort. We look forward to the pleasure of welcoming you back in the future. Sincerely, Samuel Theodorus Guest Experience Manager

Customer review rating 4.5/5

Sarah W. Families - Confirmed reviews ALL

Dear Sarah W., Thank you for your glowing review! We are thrilled to hear that you enjoyed our location, amenities, and services, and that you had such a relaxing time at Mercure Bali Sanur Resort. It\'s especially rewarding to know that our team\'s helpfulness and cheerfulness contributed positively to your stay. We truly appreciate your kind words and hope to have the pleasure of welcoming you back for a longer visit in the future. Sincerely, Samuel Theodorus Guest Experience Manager

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Other web-users rate our hotel

  • 773 reviews 9.5/10 Location
  • 1,325 reviews 7.3/10 Room
  • 1,528 reviews 9.2/10 Service
  • 16 reviews 8.3/10 WiFi
  • 711 reviews 7.8/10 Cleanliness
  • 623 reviews 9.3/10 Beach
  • 518 reviews 7.6/10 Breakfast
  • 11 reviews 5.3/10 Sustainability

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