Mercure Resort Sanur 4 stars

Customer review rating (ALL Rating) 4.4/5 553 reviews

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Mercure Resort Sanur - Image 1
Mercure Resort Sanur - Image 2
Mercure Resort Sanur - Image 3
Mercure Resort Sanur - Image 4
Jl. Mertasari,, Sanur,, Bali, Indonesia, 80228 Denpasar, Indonesia

Description

Hotel extras

  • 189 unique guest rooms inside authentic Balinese cottages

  • Grand Ballroom around 270 m2 with maximum capacity 285

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Mercure Resort Sanur

Jl. Mertasari,, Sanur,, Bali, Indonesia
80228 Denpasar
Indonesia

GPS:-8.710925, 115.25405

Telephone
Fax +62 361 287303

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

PANDAWA RESTAURANT

Pandawa Restaurant with ocean views is open for breakfast, lunch and dinner. European and Asian cuisine. 24-hour room service.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  553 reviews

TripAdvisor Rating  3.9/5  3,229 reviews

Certificate of excellence 2024

me time at sanur

TripAdvisor rating 5.0/5

Livia K TripAdvisor review

Customer review rating 5.0/5

Bapak W. Families - Confirmed reviews ALL

Yth. Bapak W., Salam hangat dari Mercure Bali Sanur Resort! Terima kasih banyak atas ulasan yang begitu positif dan menyentuh hati. Kami sangat senang mengetahui bahwa pengalaman liburan Anda bersama kami begitu menyenangkan dan berkesan. Kami sangat menghargai apresiasi Anda terhadap kenyamanan dan kebersihan kamar, akses langsung ke pantai, variasi menu sarapan, serta keramahan seluruh staf kami. Ulasan seperti ini benar-benar menjadi penyemangat bagi seluruh tim untuk terus memberikan pelayanan terbaik bagi setiap tamu. Kami merasa terhormat menjadi pilihan akomodasi Anda selama di Bali, dan kami akan sangat senang dapat menyambut Anda kembali di Mercure Bali Sanur Resort di liburan berikutnya—baik bersama teman, keluarga, maupun pasangan. Sampai jumpa lagi di lain kesempatan! Hormat kami, Samuel Theodorus Guest Experience Manager

Customer review rating 4.5/5

John T. N. Solo - Confirmed reviews ALL

Dear John T. N., Warm greetings from Mercure Bali Sanur Resort! Thank you so much for your kind and thoughtful review. We’re truly delighted to hear that you found our resort to be the best value for money in Sanur. Your appreciation of our classic charm, spacious rooms, and beachfront location means a lot to us. It’s especially heartwarming to know that our facilities, pools, and of course, our dedicated team made a positive impression on your stay. We take great pride in delivering genuine hospitality, and your kind words are a wonderful motivation for us all. We hope to have the pleasure of welcoming you back soon for another memorable escape in Sanur. Warm regards, Samuel Theodorus Guest Experience Manager

Fantastic Staff and Location at Mercure in Sanu

TripAdvisor rating 5.0/5

Excursion52435772823 TripAdvisor review

Dear Excursion52435772823, Thank you so much for your wonderful review and for highlighting our fantastic staff and location! We are absolutely delighted to hear that you found our hotel so friendly and appreciated our tremendous beach access and two lovely pools. Your special mention of Reno in the dining room for his helpfulness and cheerful attitude, as well as Fiona and her assistant chef for the great Indonesian Cooking Class, is truly appreciated. It's always rewarding to know when our team members make a positive impact on our guests' experiences. We are thrilled that you highly recommend Mercure Bali Sanur Resort and we eagerly await your next visit! Warm regards, Samuel Theodorus Guest Experience Manager

Customer review rating 4.0/5

Shelley D. Friends - Confirmed reviews ALL

Dear Shelley D., Thank you for taking the time to share your experience at Mercure Bali Sanur Resort. We’re glad to hear you enjoyed our beachfront location, the clean and spacious room, and especially your time at The Breeze Bar—it's truly a guest favorite! We also appreciate your constructive feedback regarding the condition of the room and the service at the bar. Your comments have been shared with our team as we continually work to improve both our facilities and our guest experience. Proactive service is something we take seriously, and your input will help us ensure more attentive support moving forward. We hope to have the opportunity to welcome you back and make your next stay even more enjoyable. Warm regards, Samuel Theodorus Guest Experience Manager

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Other web-users rate our hotel

  • 771 reviews 9.5/10 Location
  • 1,323 reviews 7.3/10 Room
  • 1,531 reviews 9.2/10 Service
  • 16 reviews 9/10 WiFi
  • 719 reviews 7.8/10 Cleanliness
  • 711 reviews 7.8/10 Food
  • 613 reviews 9.3/10 Beach
  • 520 reviews 7.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.