Sofitel Bali Nusa Dua Beach Resort 5 stars

Customer review rating (ALL Rating) 4.5/5 1,038 reviews

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Sofitel Bali Nusa Dua Beach Resort - Image 1
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Sofitel Bali Nusa Dua Beach Resort - Image 3
Sofitel Bali Nusa Dua Beach Resort - Image 4
Lot N5, ITDC Tourism Complex, Nusa Dua, Badung, Bali, 80363 NUSA DUA, Indonesia

Description

ALLSAFE approved hotel

Hotel extras

  • Bali's only 5-star luxury beachfront ballroom

  • One of The Best Resorts in The World by Conde Nast Traveler 2022

  • Cucina Brunch is one of the best brunches in the world by Condé Nast Traveler

  • The most exclusive beachfront Spa in Bali

  • The finest Art de Vivre at Club Millésime amid exquisite cuisine, wine and Balinese charm.

Our accommodation(s)

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Hotel location

Sofitel Bali Nusa Dua Beach Resort

Lot N5, ITDC Tourism Complex, Nusa Dua, Badung, Bali
80363 NUSA DUA
Indonesia

GPS:-8.791556, 115.230317

Telephone
Fax 361/8492999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,038 reviews

TripAdvisor Rating  4.5/5  8,188 reviews

Certificate of excellence 2023

Unforgettable stay!!

TripAdvisor rating 5.0/5

Cahyadi S Families - TripAdvisor review

What an incredible stay for our family. We stayed in one of their pool access rooms and it became our favourite room in this hotel. Their arrival experiences were great, from the security at the main gate, doorman, their lobby person, lulu, and sariada. They entertained our kids while we were busy with our bags and stuff. Check in was smooth, handled by kesie. We walked to the room, and the hotel is very clean, well maintained, and smells good! When we opened our room, we realised they have a unique smell and we were surprised by their special gifts, thank you Citra and artana. One of the main reasons why we had to choose this hotel for our anniversary is their pool and breakfast also the kids club. Will coming back again to stay!!

Perfect!

TripAdvisor rating 5.0/5

Maps16144243810 TripAdvisor review

We went for our 3 years Anniversary without any special plan, and its so beautiful, how much they give us complimentary items such as bouquet and cake. Especially the DOR who personally guide us since its our special day

Bonjour, Maps16144243810! Thank you for sharing your feedback following your recent stay at our hotel. I am pleased to see that we are able to make your stay a special one. I will also share your comment to our Director of Rooms who will be happy to receive your kind words. Thank you once again for choosing Sofitel, and I hope to see you again in the near future. Best Regards, Anne Quality & Guest Experience Manager

The Reilly’s honeymoon

TripAdvisor rating 5.0/5

Joshua R Families - TripAdvisor review

We want to thank the staff for making our honeymoon experience a great one. Bintang, one of the staff member was a great host. They made us feel very welcomed and the views were amazing. The food was always delicious and the beer was always cold. Thank you again

Great beginner class next to ocean!

TripAdvisor rating 5.0/5

Katrina B TripAdvisor review

Satria is a great instructor. I’m a beginner and this class was perfect for me. Everything is provided and there’s an ocean view. Very convenient if you’re staying at the Sofitel. The only thing I would change is the humidity. :)

Extremely high level of customer service.

TripAdvisor rating 5.0/5

Pene Z TripAdvisor review

The resort grounds are beautiful and well maintained throughout. However, what sets the Sofitel apart from other five-star resorts in Bali is its unfailing commitment toward excellent customer service. There appears to be a very mature degree of customer service present throughout the resort, particularly at the Front Desk. Here are a notable examples of the excellent customer service I received at the Sofitel that I had never encountered at any other hotel or resort: Dian ( Dian Pratiwi) one of the manager, literally put all her effort to walked on foot from the lobby all the way to the Spa Gazebo when I contacting her ensuring the birthday arrangement for my son. She explained and recommended some of Superhero birthday cake as my son’s prefer, and she found the local supplier to provided it. I thought this was a very, very nice gesture that embodies the spirit of relationship-based customer service. I have never seen this happen at any other hotel or resort I have stayed at. She has always been very responsive to my email as well. I would like to give a special shoutout and thank you to some of Dian’s team members at the Front Desk namely Yuli and Viona. I just cannot wait to return to the Sofitel next year.

Bonjour, penez2023! We are pleased to receive such wonderful review from you online on our page. Reading your lavish praises on the level of guest service we are rendering is truly rewarding. The team joins me in thanking you for your feedback and we all look forward to your return at the hotel soon. Sincerely, Anne Quality & Guest Experience Manager

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Other web-users rate our hotel

  • 461 reviews 8.8/10 Location
  • 1,365 reviews 7.8/10 Room
  • 1,704 reviews 8.2/10 Service
  • 15 reviews 8.9/10 WiFi
  • 475 reviews 6.3/10 Cleanliness
  • 436 reviews 8.7/10 Breakfast
  • 278 reviews 5.7/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.