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Sofitel Bali Nusa Dua Beach Resort Hotel 5 stars

TripAdvisor rating 4.5/5 5,819 reviews
Sofitel Bali Nusa Dua Beach Resort
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+ 25 Services
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Hotel extras

  • Bali's only luxury beachfront ballroom

  • Indonesia's Leading Resort 2018 by World Travel Awards

  • One of the best brunches in the world by Condé Nast Traveller

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 15h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Early check-in/Late check-outPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Well-being
  • Services for children
  • Private beach
  • Other sports activities
Catering
  • Breakfast
  • 2 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 8 meeting room(s)
  • Web Corner on a Mac
  • Business center with support staff
  • Copy/print service available

Hotel location

Sofitel Bali Nusa Dua Beach Resort

Lot N5
ITDC Tourism Complex
Nusa Dua, Badung, Bali
80363
nusa dua
indonesia

Tel: +623618492888

Fax: (+62)361/8492999

Contact email

Check-in from 15h00

Check out up to 11h00

  • By plane

    NGURAH RAI At 12.5km / 7.77 miles

GPS :-8.791556, 115.230317

Our accommodations

LUXURY ROOM, 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 48m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Lagoon View

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Beds, Lagoon View

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Ocean View

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, Ocean View

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 1 King Size Bed, Plunge Pool

  • Max. number of persons: 3
  • Area: From 48m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, 2 Single Size Beds, Plunge Pool

  • Max. number of persons: 3
  • Area: From 48m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Access, 1 King Size Bed, Pool Access

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

LUXURY ROOM, Club Millésime Access, 2 Single Size Beds, Pool Access

  • Max. number of persons: 3
  • Area: From 48m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HONEYMOON SUITE, Club Millesime Access, 1 King Size Bed, Ocean View

  • Max. number of persons: 3
  • Area: From 88m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, Club Millésime Access, 1 King Size Bed

  • Max. number of persons: 4
  • Area: From 120m²
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

HONEYMOON SUITE, Club Millesime Access, 1 King Size Bed, Plunge Pool

  • Max. number of persons: 3
  • Area: From 88m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

PRESTIGE SUITE, Club Millesime Access, 1 King Size Bed, Plunge Pool

  • Max. number of persons: 4
  • Area: From 120m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

POOL VILLA, 1 Bedroom, Club Millésime Access

  • Max. number of persons: 4
  • Area: From 88m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

POOL VILLA, 2 Bedrooms, Club Millesime Access

  • Max. number of persons: 5
  • Area: From 175m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Our restaurants and bars

CUCINA

Type of cuisine: Thematic cuisine

Cucina brings a unique Mediterranean wining and dining experience with Italian Al Fresco amidst the finest decadent Italian cuisine. Contact us for more information H9078-FB11@SOFITEL.COM

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

KWEE ZEEN

Type of cuisine: Regional

Interactive boutique dining with authentic market feel. Open for 24 hours serving Pan Asian cuisines. Modern and comprehensive buffet and a la carte menu are available. Contact H9078-FB11@SOFITEL.COM for details.

Lunch

11:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Toya Beach Bar and Grill

Photo non contractuelle / Strictly non binding

Spend your time at the breezy seaside lounge with leisurely atmosphere. Enjoy your afternoon with your light snacks, favourite cocktails and witness the sundown with the barbecue buffet.

LE BAR

Photo non contractuelle / Strictly non binding

A relaxed and elegant lobby lounge, perfect for a meeting with colleagues or friends and family. Serving contemporary cocktails with a focus on Martinis and Light Bites.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

L'OH POOL BAR

Photo non contractuelle / Strictly non binding

Outdoor Bar opened on the Pool on one side and on amphitheatre style sitting on the other.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 8

  • Maximum size: 650 m²

  • Maximum capacity: 600 people

  • Maximum banquet capacity: 360 people

Find out more

Our guest reviews for
Sofitel Bali Nusa Dua Beach Resort

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

9,336 reviews

tripadvisor

TripAdvisor Rating 4.5/5

5,819 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Excellent hotel for holidays

TripAdvisor rating 4.5/5

Berta M Solo travel - 12/12/2019 TripAdvisor review

I stayed at Sofitel Nusa Dua to celebrate my birthday and it didnt disappoint. I arrived at 5pm and afer confirming my name, I was escorted to the lounge - Le Club Milesime - given that I am a Platinum Accor member. The check in was smooth and I was upgraded to a room superior to the one I had booked, however, given that I wanted to have a seaview, I asked to change to the room I had booked. I got a king bed and a room with a balcony and a view to the sea (the view is not so close but is good enough). With access to the lounge comes the access to breakfast, afternoon tea and evening cocktails. I was late for the afternoon tea but had the cocktail which was ok (not worth paying for). The wine selection is non existent, only white, rose, red and sparkling but all the same brand, there are several cocktails but I didnt try any as I am not a cocktail drinker. The food was also very limited but good to take instead of dinner, for one that doesnt have heavy dinners. Breakfast was good, again very limited selection but with a small a la carte menu for some mains. The gym was very nice and barely anyone there. I didnt use the pool facilities, but there are pretty cool and remember enjoying it last time I was there. Given that it was my birthday, the hotel offered me a small cake which was very thoughtful! However, they only brought it on my last night after 6pm, which was a pity because I wasnt able to enjoy it. I had eaten enough for the night and I had an early flight. I was very unfortunate that I had to leave the cake uneaten. Overall, it an excellent hotel for a good weekend or vacation in a quiet area of Bali. I would recommend the hotel for families as well as for couples.

Director AusStyle Roofing

TripAdvisor rating 4.5/5

ausstyleroofingp Business - 10/12/2019 TripAdvisor review

Excellent staff and a beautiful Resort. The pools are very spacious and the pool bar is very enjoyable in the afternoons, The two restaurants we ate at had excellent service and food. The suit we stayed in was very well maintained and laid out. Yet again service was excellent from making up the room to our turn down service. Final the lounge had an amazing selection of food and drinks available at different times of the day.Service here was one of the best we have had anywhere in our extensive travels. Defiantly recommended.

Dear Ausstyleroofingp, Bonjour! Selamat Siang! Thank you for sharing your thoughts towards Sofitel Bali Nusa Dua Beach Resort. We are simply pleased to read that your stay with us could engrave a lasting impression on you, starting from the moment you stepped into our resort, exploring our facilities and outlets, up until your departure. Indeed, at Sofitel, our Ambassadors pride themselves to make your stay unrivalled one and reading your outstanding review makes us really proud. We are all looking forward to welcoming you back again for another Magnifique journey with us. Sincerely yours, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

5 stars hotel 3 stars service

TripAdvisor rating 4.5/5

julsrum Business - 07/12/2019 TripAdvisor review

It is very hard to coordinate with the hotel. We booked the room separately with the meeting room and breakfast for everyone. Before the trip, it has been communicated. During the check in, we have to explained ourselves 3 times in a day for them to get the message. When the room is cleaned on daily basis, empty mineral bottle was left inside with no top up water, no top up liquid soap. Most of the staff are not responsive enough and it is the worst service amoung the Accor clan hotel.

terrible service

TripAdvisor rating 4.5/5

single1412 Friends getaway - 05/12/2019 TripAdvisor review

I ask for a hair dry for the whole night and no answer at last.Food at the restaurant have some fly.Room is clean and comforttable.A little bit far from the beach.The price is higher than Westing hotel but service not better than that.

Dear Single1412, Bonjour! Selamat Siang! Thank you for sharing your feedback online on TripAdvisor. I regret to see that your stay was not entirely up to your expectations, especially regarding your request. We always place the hairdryer in our bathroom drawer and we regret you could not find it. I have shared to the relevant team your point regarding your request for their further investigations and review. We thank you for your remarks and do hope to serve you better in the future. Sincerely, Sylvain Pasdeloup General Manager Sofitel Bali Nusa Dua Beach Resort

Amazing with luxury living

Customer review rating 4.5/5

Louai A. Families - 04/12/2019 Confirmed reviews ALL

Highly appreciated Hotel, staffs and all things were superb

Customer review rating 4.5/5

Norman W. Solo - 04/12/2019 Confirmed reviews ALL

The only compliant that l have is the noise from the loud speakers when an event is on around the lawn area near the beach. I had it two nights in a row and very loud.

A bit disappointed

Customer review rating 4.5/5

Halim Couples - 04/12/2019 Confirmed reviews ALL

Our stay in Sofitel Nusa Dua did not meet our expectation. The view of our room was horribled with trees and branches everywhere. The resoet beaches was not well arranged and kind of dirty. There were too many people everywhere as there were wedding event near the beach. The o ly thing we enjoy was the food there, it is delicious and buffet is very good. The rest juat average.

Good

Customer review rating 4.5/5

Rajat Couples - 03/12/2019 Confirmed reviews ALL

Everything was Gr8 except beach was very sad ,

A perfect place to relax

Customer review rating 4.5/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

A really great stay in a fantastic hotel.

Dear Scott B., Bonjour! Selamat Siang! We very much appreciate your comments regarding your recent stay at the Sofitel Bali Nusa Dua Beach Resort. It is always a pleasure to receive positive feedback and I will be happy to share it with our teams. I am sure that your review will serve as an encouragement to all of our Ambassadors. On the other hand, it is with regret to see that some areas were not up to your expectations, especially pertaining to the arrival experience as well as the food and beverage. At Sofitel, we strive to continuously improve the quality of our services and facilities, and we believe one of the keys to achieve that is by listening to the valuable feedback of our guests. Hence we would really appreciate if you could share more details in order for us to address the issue accordingly. I am sure your constructive feedback will help us in that regard. Nonetheless, we are glad to see that your overall stay was a magnifique one. Thank you again for sharing your experience. We hope to see you again soon for another magnifique journey with us. Sincerely, Grace Jovena Santoso Quality Executive Sofitel Bali Nusa Dua Beach Resort

Good service but misleading advertisement

Customer review rating 4.5/5

William Couples - 03/12/2019 Confirmed reviews ALL

we spent 4 nights from 28th November to 2nd December in an Ocean view King room. From this title we would think we'll have an open wide ocean view from our balcony so we wake up every morning with this view. But the fact is we hardly see the ocean, just a tiny view. We were so disappointed and not spend much in our balcony. And our room was so far from lobby, I feel pity to my pregnant wife who have to walk so far yet not getting ocean view at all...might as well get a closer room with no view! Welcoming wise is okay, we got baby moon cake on arrival which is nice and the porter did explain well for the room. room service is good Breakfast was awful as the restaurant is open to outside so many insects and flies can get in. I was sitting close to the juice bar and I have couple of lovely flies on my food all the time. So if it is not to try the best hotel accor has, I won't coming back to Sofitel anymore or recommend it to my friends.

Beautiful resort with plenty of space to relax.

Customer review rating 4.5/5

Anonymous Couples - 03/12/2019 Confirmed reviews ALL

I enjoyed my experience with Sofitel. The room was beautiful and modern. We spent a lot of time by the pool and by the beach under a hut. In some cases, it was difficult to match lights to their switches. It may be beneficial to label the light switches. I also noticed a lot of flies around the breakfast buffet. I did feel ill after eating breakfast while we stayed at the hotel. This is the biggest area for improvement in my opinion. The breakfast selection was impressive, but some of the food was sitting out uncovered. This was a hazard for me.

Food Quality, Pool and room services are satifactorily

Customer review rating 4.5/5

R. Business - 02/12/2019 Confirmed reviews ALL

Food Quality, Pool and room services are satifactorily

Excellent

Customer review rating 4.5/5

Rory F. Couples - 02/12/2019 Confirmed reviews ALL

Excellent. The resort offered plenty and this meant we did not have to go far to be entertained.

Comfortable

Customer review rating 4.5/5

Verania M. Families - 02/12/2019 Confirmed reviews ALL

We really have a wonderful experience staying at the Villa... with an excellent service from the butlers and FO team... You all really makes us feel comfortable. We love to be back again and experience more...

Bali vacation sofitel nusa dua

Customer review rating 4.5/5

Anonymous Friends - 01/12/2019 Confirmed reviews ALL

Rooms were comfortable with pool access. Room service menu was not very interesting needs some more variety and taste was average for the dishes we ordered. Not good value for money.

Customer review rating 4.5/5

Anonymous Couples - 01/12/2019 Confirmed reviews ALL

Excellent stay for our 25th year wedding anniversary p

Thoroughly enjoyed the stay and will return

Customer review rating 4.5/5

Adrian M. Couples - 01/12/2019 Confirmed reviews ALL

Overall very happy with the experience and the upgrade from being a platinum member.

The hotel tired looking.

Customer review rating 4.5/5

Harris L. Families - 01/12/2019 Confirmed reviews ALL

It was good but could be better. There was a wedding event, room service became very slow. Vegetarian menu could be improved on.

Excellent

Customer review rating 4.5/5

Jennifer Families - 30/11/2019 Confirmed reviews ALL

Hotel was beautiful and clean just what I expect from a five star hotel. Service was good overall. Need some improvement from housekeeping. When I requested for items such as extra towels and a hair dryer it took a long time up to 45 mins. Also, I noted that we’re a family of four two adults and two young kids and had requested for extra towels however, we only receive two every day and housekeeping takes too long for bring extra towels. I was not thrilled using my kids wet towels. Food was excellent. I selected Sofitel because off all the good reviews on its buffet from YouTube and TripAdvisor.

Excellent staff, poor wifi in room.

Customer review rating 4.5/5

Anonymous Solo - 30/11/2019 Confirmed reviews ALL

The property is beautiful, and the staff was very friendly and helpful. Unfortunately, the wifi in the room was very poor.

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