Sofitel Bali Nusa Dua Beach Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,817 reviews

Sofitel Bali Nusa Dua Beach Resort - Image 1
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Description

Hotel extras

  • Luxury beachfront resort blending French art de vivre with Balinese soul

  • Direct pool-access rooms, plunge-pool suites, and private villas

  • Diverse dining experiences, including the celebrated Cucina Sunday Brunch

  • Exclusive privileges at Club Millésime

  • Stunning beachfront ballroom and wedding chapel

Our accommodation(s)

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Hotel location

Sofitel Bali Nusa Dua Beach Resort

Lot N5, ITDC Tourism Complex, Nusa Dua, Badung, Bali
80363 NUSA DUA
Indonesia

GPS:-8.791556, 115.230317

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  3,817 reviews

Customer review rating 5.0/5

Kiyoung L. Families - Confirmed reviews ALL

I was on a family trip with my two daughters, and my eldest daughter wasn't feeling well. She was staying in her room all day, so I couldn't clean it, so I had no choice but to send her various requests via WhatsApp. They were quick and friendly, and I was truly grateful for their genuine concern for my child.

Customer review rating 5.0/5

Nicolas K. Families - Confirmed reviews ALL

Top notch Hospitality. Room and View is Majestic and also comes with very delicious Breakfast.

Customer review rating 1.5/5

Lissa S. Families - Confirmed reviews ALL

The room could not be faulted. Comfortable and spacious. But the food outside buffet breakfast was mediocre and almost gave us food poisoning. I ordered in room dining and the seafood pizza had prawns on it and (all 3) smelt of rotting garbage. I immediately spat it out and put it in the bin. I initially thought it was the cheese but it was the prawns. I placed feedback requesting a refund for the pizza only (we ordered fries as well) and for them to investigate the prawns. I was notified that the manager would be in touch. Nothing. I placed feedback twice through the inroom dining app. I had to raise the issue at check out with Rai the Club manager because nothing happened. He waived the pizza fee but we are disappointed this was not investigated immediately rather than the next day when we checked out. This is a serious food safety hazard that could make guests very very sick! I don't expect to get Bali belly at a five star hotel and should not have to smell my food to check for putrification. Meals at Kweezeen were cold and with no aircon, not a pleasant experience. I would not go back.

Customer review rating 4.0/5

Leonel H. Families - Confirmed reviews ALL

The pool is nice and can be more appealing if the water has a color similar to svaha spa at uluwatu. Did not dine in because we prefer a place that is (1) near, (2) good seafood variety and (3) with indoor air conditioning

Customer review rating 5.0/5

David S. Business - Confirmed reviews ALL

The usual magnificent service from the whole team of Sofitel. Short stay just for the meeting & short stop at the beach which is connected to the hotel.

Bonjour, Valued Guest! It is always a pleasure to welcome you back as a valued ACCOR member. We are delighted to know that even during a brief stay for meetings, the team’s warm and attentive service continued to leave a positive impression. We hope the short pause by the beachfront brought a touch of relaxation, and we look forward to seeing you again whenever your travels return you to Sofitel Bali Nusa Dua Beach Resort. Sincerely, Azaria Septianne Immanuel Quality Manager Sofitel Bali Nusa Dua Beach Resort

Other web-users rate our hotel

  • 873 reviews 9/10 Location
  • 2,057 reviews 8/10 Room
  • 3,296 reviews 8.7/10 Service
  • 12 reviews 6.4/10 WiFi
  • 779 reviews 7.7/10 Breakfast
  • 701 reviews 6.9/10 Cleanliness
  • 446 reviews 5.9/10 Value

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