Sofitel Bali Nusa Dua Beach Resort 5 stars

Bring children to our holiday is mot easy But this time our holiday to Sofitel Resort which is luxury resort with many interesting facilities Kids club is a must for our children The place is very comfortable and fun for them that really like The teacher is very friendly and kind Asri, Eka, Masri , Dian and Devian is the best one we love sofitel

I visited Sofitel Nusa Dua in December 2023. It was a nice resort although a bit dated. Staff are super friendly and helpful. Seems that everybody in the hotel is trying to make sure that guests have pleasant stay. Room is spacious and luxurious but since it's dated, there are wear and tear here and there. TV system is still conventional, cannot receive cast from other device. There's a Bose audio system connected to the TV but not functioning (or at least I don't know how). No coffee machine in the room. Spa service is excellent. Breakfast buffet seems intriguing due to the massive layout of the food stations, even though the food selection is actually moderate for a 5 star resort. BBQ seafood dinner is excellent although quite pricey (I spent around USD90 for 2 people) Overall, it's a pleasant stay, however the value for money of staying at Sofitel is less compared to the neighbouring resorts.

What an incredible stay for our family. We stayed in one of their pool access rooms and it became our favourite room in this hotel. Their arrival experiences were great, from the security at the main gate, doorman, their lobby person, lulu, and sariada. They entertained our kids while we were busy with our bags and stuff. Check in was smooth, handled by kesie. We walked to the room, and the hotel is very clean, well maintained, and smells good! When we opened our room, we realised they have a unique smell and we were surprised by their special gifts, thank you Citra and artana. One of the main reasons why we had to choose this hotel for our anniversary is their pool and breakfast also the kids club. Will coming back again to stay!!

From pick up at the airport , check in , the experience at the Sofitel was a delight. Room was comfortable, bed bloody enormous and had the pool access room which gave us Club Lounge access which allowed us the privilege of drinks as well as breakfast, once again amazing staff. Every aspect of this resort was magnificently looked after and being our first time to Nusa Dua we couldn’t have chosen a better place to stay for 4 nights. Only disappointment in stay was with housekeeping on second last day, beach towel only replaced one, face washers not replaced and water in room not restocked.

I must say, everything exceeds from the pre check-in to the room, spa, kids club, gym, concierge, housekeeping… we enjoyed every minute of our stay. Maybe the activity list / schedule can be made more accessible to the guests online so that we can better plan our stay, especially for those which require advanced booking.