Sofitel Bali Nusa Dua Beach Resort 5 stars

Customer review rating (ALL Rating) 4.6/5 3,710 reviews

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Sofitel Bali Nusa Dua Beach Resort - Image 1
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Sofitel Bali Nusa Dua Beach Resort - Image 4
Lot N5, ITDC Tourism Complex, Nusa Dua, Badung, Bali, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • Luxury beachfront resort blending French art de vivre with Balinese soul

  • Direct pool-access rooms, plunge-pool suites, and private villas

  • Diverse dining experiences, including the celebrated Cucina Sunday Brunch

  • Exclusive privileges at Club Millésime

  • Stunning beachfront ballroom and wedding chapel

Our accommodation(s)

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Hotel location

Sofitel Bali Nusa Dua Beach Resort

Lot N5, ITDC Tourism Complex, Nusa Dua, Badung, Bali
80363 NUSA DUA
Indonesia

GPS:-8.791556, 115.230317

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  3,710 reviews

TripAdvisor Rating  4.6/5  11,694 reviews

Certificate of excellence 2024

Kind hospitality, lovely hotel

TripAdvisor rating 5.0/5

novip2020 TripAdvisor review

We love our stay at Sofitel. The room is spacious, the facility is great for family, and we love the location in Nusa Dua which we found a good balance of quiet and not too far from activities that we wanted to do. However the highlight is your staffs. They are all super friendly, accomodating and just all smiles all around. We always love balinese/ Indonesian people on how genuinely kind they are. This is the amazing culture that draws the tourist to keep coming back 😀 My daughter got hurt at the beach and your staff ( sorry dont remember his name) . it was on 23rd dec afternoon around 11am. he and his team was quick to give us first aid and even call the nurse to come and check her. She came in , check my daughter and clean her wound. She is amazing. Thank you so much!! We also love our experience of trying archery. Rio was great in showing us how to do it and very friendly throughout. Thanks Rio! There is also kids club with lots activity going on throughout the day. my daughter especially love having her hair braided. I would also highli recommend anyone staying to try the floating breakfast. It was a cute way to enjoy your breakfast and the food was presented beautifully , fresh and tasted great. The only drawback during our stay was the process of upgrading our room and we were mistakenly placed in a room with king bed instead of twin which what we wanted. Although the mistake was clarified by giving us a free extra bed , the process was really slow and we have to keep calling back to ask for it. I understand the hotel is busy but hopefully this feedback will provide feedback for improving the service. I also wanted to add that while sofitel is still charmed me with their lovely grand building, this hotel has started to show its age. The phone in our first room was not working, some of the phone on the corridor was also not working. The aircond switch was also broken in our room. All in all we love our stay and we thank the staffs from bell desk to housekeeping for your kind hospitality. Terima kasih

Warm and Outstanding Service at the Front Desk

TripAdvisor rating 5.0/5

Tourist07819632041 TripAdvisor review

During my stay, Kessy at the front office reception was exceptionally kind and welcoming. She assisted me with such warmth and professionalism, which truly made a positive impression and made my stay even more enjoyable. Thank you, Kessy, for your outstanding service and genuine hospitality.

Great service and staff

TripAdvisor rating 5.0/5

mizzclaudie TripAdvisor review

We came back to the hotel and had amazing experience. The service is incredible and the hotel is still as good as before. The staffs at lounge club are helpful and friendly. All restaurants had a great food and we love hanging out at night at Toya bar. Toya beach club has a great ambience and service. Tasty grilled food, relaxing music and friendly staff. Thank you Artawan and Andika for made our last evening special. See you soon!.

Bonjour, mizzclaudie! It is wonderful to hear about your return stay at Sofitel Bali Nusa Dua Beach Resort. We are delighted to know that the service remained as impressive as you remembered, and that your evening at Toya Beach Bar & Grill stood out with its atmosphere and attentive care. Artawan and Andika will be pleased to hear that they helped make your last evening so special. We look forward to welcoming you back again very soon. Sincerely, Azaria Septianne Immanuel Quality Manager Sofitel Bali Nusa Dua Beach Resort

Pool Side service

TripAdvisor rating 5.0/5

Yasmin Z TripAdvisor review

Amazing poolside service. Ari was very professional and polite and made sure to really take care of the guests. We really recommend enjoying the Sofitel services here in Bali.

Bonjour, 858yasminz! It is a pleasure to read your feedback following your visit to Sofitel Bali Nusa Dua Beach Resort. We are delighted to know that the L’Oh Bar service by the pool stood out for you, and that Ari’s professional and polite care made you feel well looked after. We truly appreciate your recommendation and would be happy to welcome you back again to enjoy the Sofitel experience in Bali. Sincerely, Azaria Septianne Immanuel Quality Manager Sofitel Bali Nusa Dua Beach Resort

Amazing pool service

TripAdvisor rating 5.0/5

Sarah E TripAdvisor review

Ari provided amazing service to me and all my by the pool, he was kind and helped us chose delicious drinks and meals. Thank you ari

Bonjour, saraheN4105BF! It is wonderful to hear about your time by the pool at Sofitel Bali Nusa Dua Beach Resort. We are delighted to know that Ari’s kind and attentive service, along with his recommendations for drinks and meals, made your experience at L’Oh Bar so enjoyable. We would be happy to welcome you back again for more relaxing moments by the pool. Sincerely, Azaria Septianne Immanuel Quality Manager Sofitel Bali Nusa Dua Beach Resort

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Other web-users rate our hotel

  • 854 reviews 9/10 Location
  • 2,088 reviews 8.1/10 Room
  • 3,260 reviews 8.9/10 Service
  • 11 reviews 6.6/10 WiFi
  • 746 reviews 7.6/10 Breakfast
  • 714 reviews 7/10 Cleanliness
  • 445 reviews 6.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.