Grand Mercure Bali Seminyak 5 stars

Customer review rating (ALL Rating) 4.6/5 1,082 reviews

Best price
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Grand Mercure Bali Seminyak - Image 1
Grand Mercure Bali Seminyak - Image 2
Grand Mercure Bali Seminyak - Image 3
Grand Mercure Bali Seminyak - Image 4
Jalan Arjuna No. 40 Seminyak, Kecamatan Kuta, Badung, 80361 BADUNG, Indonesia

Description

Hotel extras

  • 2-minute walk to Double Six Beach, near Seminyak & Legian iconic vibrant spots.

  • One of Seminyak's largest ballrooms with four versatile meeting spaces

  • Spacious rooms with balconies and generous bathrooms with shower and bathtub.

  • Family-friendly resort with Kids Club and Kids Pool

  • Balinese heritage infused throughout the hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Deluxe Room Twin Bed

Photo out of - Deluxe Room Twin Bed

This Deluxe room, overlooking the Seminyak street or surrounding has size of 36m2 and features two single beds. It is equipped with a 50in LED TV, Bathroom with bathtub and rain shower, Balcony, Minibar, Safe Deposit Box and High Speed WIFI.

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 36 m² / 387 sq ft
  • Bedding 2 x Single bed(s)
  • Most of the accommodation: Balcony
See availabilities

This Deluxe room, facing the hotel lush garden, has a size of 36m2 and features a king-size bed. Enjoy a 50in LED TV, Bathroom with a bathtub and rain shower, Balcony, Minibar, Safe Box and High-Speed Wi-Fi.

  • Views:

    Garden View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

This Deluxe room facing the pools of the hotel, has a size of 36m2 and features a king size bed. Equipped with a 50in LED TV, bathroom with bathtub and rain shower, Balcony, Minibar, Safe Deposit Box and High Speed WIFI.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

This Deluxe room facing the pools of the hotel, has a size of 36m2 and features two single beds. It is equipped with a 50in LED TV, Bathroom with bathtub and rain shower, Balcony, Minibar, Safe Deposit Box and High Speed WIFI.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

This ground floor Deluxe room (36m2), has direct access to the pool, a king size bed. Enjoy a 50in LED TV, Bathroom with bathtub, rain shower, Balcony, Minibar, Safe Box and High-Speed Wi-Fi.

  • Views:

    Pool side

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Music TV channels
  • Satellite/cable colour TV
  • 48'/122 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Junior Suite Twin Bed

Photo out of - Junior Suite Twin Bed

This Junior Suite, has a room size of 47m2, features two single beds, enhanced with special welcome amenities. Enjoy a 50in LED TV, Sofa, Bathroom with bathtub and rain shower, Balcony, Minibar, Coffee Machine, Safe Box and High-Speed WIFI.

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
3
Area
From 47 m² / 505 sq ft

Bedding

Single bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Suite

Executive Suite King Size Bed

Photo out of - Executive Suite King Size Bed

The Executive Suite, with a room size of 65m², features a king-size bed, a living room, and special welcome amenities. Enjoy a 50in LED TV, Bathroom with a bathtub and rain shower, Balcony, Minibar, Coffee Machine, Safe Box and High-Speed Wi-Fi.

  • Most of the accommodation:

    Balcony or Additional living room / area

Max. number of persons
3
Area
From 65 m² / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Free in Room Mineral Water
  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internet
  • RJ 11 Outlet
  • RJ 45 Outlet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone

Tv Facilities

  • Children's TV Channels
  • Dedicated Sports Channel beIN Sports
  • Music TV channels
  • Satellite/cable colour TV
  • 50'/127 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Phone light for hearing impaired
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Rollaway bedAdditional charge

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Iron
  • Opening windows
  • Slippers

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Air cooling system
  • Individual heating and air conditioning adjustment
  • Roof ventilator / Ceiling fan

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
See availabilities

Hotel location

Grand Mercure Bali Seminyak

Jalan Arjuna No. 40 Seminyak, Kecamatan Kuta, Badung
80361 BADUNG
Indonesia

GPS:-8.69666, 115.16325

Telephone
Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • I Gusti Ngurah Rai International Airport Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 269 rooms
  • 2 rooms for people with reduced mobility
  • 54 connecting rooms
  • 269 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English
  • Indonesian
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

Elevator to all floor

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

  • Air Conditioning

Desk equipment available

  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Currency exchange

  • Currency exchange

Pets

Pets not allowed

Catering

One Restaurant

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Children Additional charge

Business

5 Meeting rooms

Business Center

  • Self service business center
  • Business center with support staff
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s Club for over 12
  • Children''s Club for 0 to 3 years
  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Outdoor playground for children
  • Indoor playground for children
  • Play area
  • Green area
  • Foosball
  • Children''s TV Channels

Well-being

Kids Swimming Pool

  • Outside
  • On site

Outdoor Swimming Pool

  • Outside
  • On site

Lagoon Pool

  • Outside
  • On site

Fitness center

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site

Bodybuilding equipment/Gym

  • On site
  • On site
  • Outdoor parking
  • Public
  • Parking opened 24/7

Vehicles

  • Motorcycle places
  • Bus parking

Security

  • Parking with security service
  • Sprinkler
  • Video surveillance in parking

Accessibility

  • Accessible parking

Private indoor parking

Parking information

  • On site
  • Indoor parking
  • Private

Private enclosed outdoor parking

Parking information

  • On site
  • Outdoor parking
  • Private

Outdoor private parking

Parking information

  • On site
  • Outdoor parking
  • Private

BATUR

Photo out of - BATUR

Batur All-Day Dining presents refined international cuisine infused with local heritage flavors, featuring comforting classics, wholesome organic dishes, and a wide selection of Asian, Indonesian, and Western delicacies.

Cooking style
International
Chef name
Noldy Herling
Capacity
180
Accessibility
Accessible service
Jalan Arjuna No. 40 Seminyak, Kecamatan Kuta, Badung, 80361 Badung, Indonesia
Telephone +62 361 9342900
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Meals by the swimming Pool
  • Takeaway Meals
  • Musical Entertainment
  • Private lounge

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Brunch
  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Salt-free menu
  • Vegetarian menu

Batur All-Day Dining presents refined international cuisine infused with local heritage flavors, featuring comforting classics, wholesome organic dishes, and a wide selection of Asian, Indonesian, and Western delicacies.

Signature cocktail. selection of local and international beer, wine, perfect for chilling during your pool time.

Start your day with an indulgent breakfast at Batur Restaurant, featuring international classics, Asian favorites, and Balinese specialties prepared fresh each morning.

Enjoy a refreshing swim at our spacious main pool surrounded by lush greenery. Ideal for families and leisure seekers, it offers comfortable sunbeds, poolside service, and a calm retreat just steps away from Seminyak’s lively atmosphere.

Fitness center with state-of-the-art equipment so you can stay fit and focused while you stay with us. Open daily from 6:00 AM to 10:00 PM for your convenience.

All-in-one wellness concept. A mix of traditional and modern body treatments are available from 09.00 am to 10.00 pm. Signature massages is the Balinese Traditional Massage promoting balance and a local way of being well.

Book

Our elegant Pandawa Ballroom can host your function or Wedding which can be arranged according to the customers requirements. A selected choice of packages will ensure a memorable moment

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,082 reviews

Customer review rating 5.0/5

Alana P. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel. We are delighted to hear that you enjoyed our warm hospitality, great facilities, comfortable pools, and delicious breakfast. Your kind comments mean a lot to our team, and we look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Helen C. Couples - Confirmed reviews ALL

Dear Guest, Thank you for the great feedback of our hotel. We are delighted to hear that you enjoyed the comfort of your Junior Suite, our clean and well-maintained facilities, and the pool. We are also pleased that our convenient location, close to many restaurants and the beach, added to your overall experience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Sean F. M. Couples - Confirmed reviews ALL

Dear Guest, Thank you for sharing your wonderful review. We are very glad to know that you enjoyed our great location, comfortable room, fantastic pool, and the variety of breakfast options available. It is truly rewarding to hear that you had a great experience with us. We appreciate your kind words and look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Mechelle H. Families - Confirmed reviews ALL

Dear Guest, Thank you for sharing your experience. We are thrilled that our rooms and breakfast buffet exceeded your expectations. Your compliments mean a lot to us and motivate our team to continue delivering memorable experiences. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Elizabeth E. Families - Confirmed reviews ALL

Dear Guest, Thank you for the great review of our hotel. We are delighted to hear that you enjoyed our beautiful pools, facilities, clean rooms, and the wide selection at our buffet breakfast. Your kind words about our Heartists mean a lot to us, and we will be sure to share your compliments with the team. We truly appreciate your support and look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Dear Guest, Thank you for the great review of our hotel. We are delighted to hear that you enjoyed our warm hospitality, great facilities, comfortable pools, and delicious breakfast. Your kind comments mean a lot to our team, and we look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Helen C. Couples - Confirmed reviews ALL

Very comfortable room. All facilities clean & well maintained. Great pool. We enjoyed our stay here in a junior suite & located close to lots of restaurants & the beach

Dear Guest, Thank you for the great feedback of our hotel. We are delighted to hear that you enjoyed the comfort of your Junior Suite, our clean and well-maintained facilities, and the pool. We are also pleased that our convenient location, close to many restaurants and the beach, added to your overall experience. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Sean F. M. Couples - Confirmed reviews ALL

Really great time and experience

Dear Guest, Thank you for sharing your wonderful review. We are very glad to know that you enjoyed our great location, comfortable room, fantastic pool, and the variety of breakfast options available. It is truly rewarding to hear that you had a great experience with us. We appreciate your kind words and look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Mechelle H. Families - Confirmed reviews ALL

The rooms were phenomenal and the breakfast buffet was exceptional

Dear Guest, Thank you for sharing your experience. We are thrilled that our rooms and breakfast buffet exceeded your expectations. Your compliments mean a lot to us and motivate our team to continue delivering memorable experiences. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Elizabeth E. Families - Confirmed reviews ALL

Lovely hotel with beautiful pools and wonderful facilities. Gorgeous friendly staff that were so hospitable and friendly. Clean rooms and fabulous buffet breakfast.

Dear Guest, Thank you for the great review of our hotel. We are delighted to hear that you enjoyed our beautiful pools, facilities, clean rooms, and the wide selection at our buffet breakfast. Your kind words about our Heartists mean a lot to us, and we will be sure to share your compliments with the team. We truly appreciate your support and look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Keith G. W. Couples - Confirmed reviews ALL

Lovely friendly restaurant staff and room service. We’re extremely helpful always.

Dear Guest, Thank you for your kind words. We are delighted to hear that you enjoyed the service provided by our restaurant and room service teams. Your appreciation for their friendliness and helpfulness means a lot to us. We will be sure to share your compliments with the team, as it will motivate them to continue delivering exceptional service. We look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Bjorn K. Friends - Confirmed reviews ALL

Recently returned from a great stay at this hotel. Arrived a bit earlier than check in and needed a late checkout, both were accommodated by the hotel as an ALL loyalty member (which is unfortunately becoming rare at a lot of other hotels). Room was great, exactly as described and pictured. Would recommend

Dear Guest, Thank you for taking the time to share your great review. We are delighted to hear that you had a great stay with us and that our team was able to accommodate both your early arrival and late departure as an ALL loyalty member. It is also rewarding to know that your room met your expectations and matched what was promised. We truly appreciate your recommendation and look forward to welcoming you back to Grand Mercure Bali Seminyak for another enjoyable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Lindy A. Families - Confirmed reviews ALL

The hotel was well located and clean. Staff were knowledgeable and very friendly. Management really does a great job at keeping this venue at the highest standard.

Dear Guest, Thank you so much for your wonderful review. We are delighted to hear that you enjoyed our convenient location, cleanliness, and the warm hospitality provided by our team. Your kind words about our staff and management are truly appreciated and will be shared with the entire team. We greatly value your recognition of our efforts to maintain the highest standards and look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Jamie L. Families - Confirmed reviews ALL

A beautifully hotel! Service was exceptional and so clean. All staff were incredibly helpful.

Dear Guest, Thank you for the great review of our hotel. We are delighted to hear that you enjoyed your stay and found both our service and cleanliness to be exceptional. Your kind words about our team mean a great deal to us, and we will be sure to share your compliments with all our Heartists. We look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Mark B. Couples - Confirmed reviews ALL

Great hotel for the price and location Pool is fantastic

Dear Guest, Thank you for the great review of our hotel. We are very glad to hear that you enjoyed our great location and found excellent value during your stay. It's also fantastic to know that our pool was a highlight of your experience. We are glad that you enjoyed your stay and hope to see you again very soon at Grand Mercure Bali Seminyak. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Robyn G. Solo - Confirmed reviews ALL

Good location right near double six beach. Exceptional service from staff, lovely pools and a very nice breakfast

Dear Guest, Thank you for your wonderful feedback. We are delighted to hear that you enjoyed our convenient location near Double Six Beach and that our team provided exceptional service throughout your stay. It is also great to know that you loved our pools and had a pleasant breakfast experience. We truly appreciate your kind feedback and look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Elaine H. Couples - Confirmed reviews ALL

Firstly all the staff are amazing, helpful and respectfull. Our room was very clean and comfortable, the food was realy nice, catering for a wide range of different nationalities. The pool was a perfect temperature to walk right into and the surrounding area well maintained, they also have a seperate kids pool. Turn right out of the venue and you have a 5 minute walk to the beach, turn left and you have loads of shops, cafes and resturants. I really enjoyed the cooking class at the venue, thank you very much. I would certainly stay at this venue again

Dear Guest, Thank you so much for sharing such a wonderful review. We are delighted to hear that you enjoyed every aspect of your stay, from our clean and comfortable rooms to the diverse dining options, well-maintained pool facilities, and convenient location near the beach, shops, cafés, and restaurants. Your kind words about our Heartists mean a great deal to us, and we are especially pleased that you enjoyed the cooking class experience. We look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Michelle C. Couples - Confirmed reviews ALL

Arriving to the hotel as a well experienced Accor member I was a little sad about the tiredness of the place however it was soon forgotten as the spirit of Bali was thriving - the amazing people who work there. The place didn’t matter. The accommodation was comfortable and we were so relaxed. A great place to base yourself in Seminyak

Dear Guest, Thank you for sharing your stay experience with us. We appreciate your honest feedback regarding the hotel's condition and are delighted to know that the warm hospitality of our team and the genuine spirit of Bali made such a positive impression on your stay. It is wonderful to hear that you found the accommodation comfortable and relaxing, and that our hotel served as a great base for exploring Seminyak. We look forward to welcoming you back to Grand Mercure Bali Seminyak for another memorable stay in the near future. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 3.5/5

Andrew F. Couples - Confirmed reviews ALL

The breakfast was not good. Not suited to Australians. The dinner menu did not change. Have had three luxury escapes and the menu was different every night.

Dear Guest, Thank you for the great review of our hotel. We are pleased to hear that you enjoyed your stay overall. We appreciate your comments regarding the variety and suitability of our offerings. Your feedback has been shared with our culinary team as we continuously review and improve our menus to better cater to the preferences of our international guests and provide greater variety throughout longer stays. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back and provide an improved dining experience in the future.! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Naomi T. Couples - Confirmed reviews ALL

Had a great stay room was excellent very comfy beds and great buffet breakfast.

Dear Guest, Thank you for sharing your wonderful review. We are delighted to know that you had a great stay, enjoyed the comfort of our beds and our great buffet breakfast. We look forward to welcoming you back to Grand Mercure Bali Seminyak for another enjoyable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 3.5/5

Priscilla M. Friends - Confirmed reviews ALL

The staff and food was great. Mercure needs to purchase new and fresh towels and not keep using old and stained towels for guests.

Dear Guest, Thank you so much for taking the time to share your review. We are very glad to hear that you enjoyed our food offerings and experienced great service from our heartist. At the same time, we sincerely apologize for the condition of the towels during your stay. We understand that clean, fresh, and well-maintained linens are essential to a comfortable guest experience. Your comments have been shared with our Executive Housekeeper for immediate review and corrective action to ensure our standards are consistently maintained. We truly appreciate your valuable feedback as it helps us improve, and we hope to have the opportunity to welcome you back for a much-improved stay. Warm regards, Sincerely, Sabar Sitompul Resident Manager

Customer review rating 2.0/5

Stephanie H. Families - Confirmed reviews ALL

We booked our stay at the beginning of the year, and unfortunately we were unable to secure connecting rooms, even though our King Deluxe Room had the connecting door. This meant that my husband and eldest child was in another room down the hall.

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 4.5/5

Marge R. Couples - Confirmed reviews ALL

Very happy with the stay at the hotel. Everything was comfortable in the room. The staff were wonderful.

Dear Guest, Thank you for sharing your wonderful feedback. We are delighted to hear that you were very happy with your stay and found your room comfortable throughout your visit. Your kind words about our team mean a lot to us. We will be sure to share your compliments with all our Heartists, who are dedicated to creating memorable experiences for our guests. We look forward to welcoming you back to Grand Mercure Bali Seminyak for another enjoyable stay. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 5.0/5

Tracy M. Friends - Confirmed reviews ALL

Friendly staff, great rooms, well located.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabar Sitompul Resident Manager

Customer review rating 3.5/5

Samantha C. Friends - Confirmed reviews ALL

Only down fall was the prices for food and drinks in restaurant/around the pool

Dear Guest, Thank you for the great review of our hotel. We are glad to hear that you found our hotel well located and enjoyed a comfortable and clean stay. We also thank you for your comment regarding the pricing of food and beverages at our restaurant and pool area. We understand that value for money is an important part of the guest experience, and your comments will be taken into consideration as we continuously review our offerings. We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Sabar Sitompul Resident Manager

Other web-users rate our hotel

  • 1,196 reviews 9.6/10 Location
  • 1,617 reviews 8.8/10 Room
  • 3,213 reviews 9.6/10 Service
  • 13 reviews 8.7/10 WiFi
  • 876 reviews 8.9/10 Food
  • 837 reviews 9.2/10 Breakfast
  • 826 reviews 8.8/10 Cleanliness
  • 658 reviews 9/10 Vibe

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