Grand Mercure Bali Seminyak 5 stars

Customer review rating (ALL Rating) 4.4/5 444 reviews

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Description

Hotel extras

  • 5 minutes walking distance to Double Six beach

  • Large size rooms with balcony and generous bathroom including a shower and bathtub

  • Infused with Balinese local tradition in every aspect of the hotel.

  • Strategic location with renown entertainment and shopping outlets in Legian and Seminyak.

  • Kids friendly with Kids Club & Kids Pool available

Our accommodation(s)

Hotel location

Grand Mercure Bali Seminyak

Jalan Arjuna No. 40 Seminyak, Kecamatan Kuta, Badung
80361 BADUNG
Indonesia

GPS:-8.69666, 115.16325

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

BATUR

Batur All-Day Dining Restaurant indulge the palate with iconic Balinese cuisine including Ayam Betutu and Sate Lilit or with a dish from our a la carte menu featuring a wide selection of Authentic Nusantara, Asian, and Western delicacies.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  444 reviews

Good Stay

Customer review rating 4.5/5

Ria Families - Confirmed reviews ALL

Location Near Double Six Beach. Suite Room Very Nice Decorated. Friendly staff. One thing that bothers me why we have to pay if we want to borrow plates?

Dear Mrs. LORIA C., Om Swastyastu Thank you for taking the time to share your recent experience at Grand Mercure Bali Seminyak. We are delighted to hear that you enjoyed the location near Double Six Beach, the beautifully decorated suite room, and the friendly service provided by our staff. We apologize for any inconvenience regarding the policy for borrowing plates. It's important for us to ensure that our policies are clear and fair for all guests. We will review this with our restaurant team, especially in cases where VIP Platinum members should not be charged for such services. Your feedback is invaluable to us as we continuously strive to improve our services and offerings. We appreciate your understanding and hope to have the opportunity to welcome you back for another enjoyable stay in the future. Best regards, Management

Great Location

Customer review rating 5.0/5

Chris W. Solo - Confirmed reviews ALL

Close to the beach and shops

Dear CHRIS W., Om Swastyastu, We very much appreciate your comments regarding your stay at the Grand Mercure Bali Seminyak. We're delighted to hear that you enjoyed our hotel's location, close to both the beach and shops. Thank you for choosing to stay with us, and we hope to welcome you back for another wonderful experience in the future. Warm regards, Management

Very average

Customer review rating 1.5/5

Non R. G. Families - Confirmed reviews ALL

Not enough sunbeds so couldn’t relax with family around pool, expensive for average quality food and drinks, slow service and inexperienced staff.

Dear Mrs. KRISTINA C., Om Swastyastu, We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Your feedback regarding the availability of sunbeds, room condition, air conditioning noise, and the quality of food and drinks have been taken seriously. Please know that we are actively addressing these issues to ensure a better experience for our guests in the future. Your comments regarding the service and staff experience have also been noted, and we will provide additional training to ensure that all members of our team meet our guests' expectations. We appreciate your valuable feedback as it helps us improve our services. We hope to have the opportunity to welcome you back and provide you with the exceptional experience you deserve. Warm regards, Management

Good Stay

Customer review rating 4.0/5

Pooch Couples - Confirmed reviews ALL

Friendly staff, well located, good amenities

Dear Ms. SAIRA N., Om Swastyastu, Thank you for sharing your experience with us! We're thrilled to hear that you had a good stay and enjoyed the friendliness of our staff, the convenient location, and the amenities we offer. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. If there's anything else we can do to enhance your experience in the future, please feel free to let us know. We look forward to welcoming you back for another enjoyable stay! Best regards, Management

Good location, delicious food

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Good location, delicious food, polite staff

Dear YU G., Om Swastyastu, We are delighted to hear that you enjoyed the location, delicious food, and the polite staff during your stay at Grand Mercure Bali Seminyak. Your kind words motivate us to continue providing excellent service to our guests. We are glad that our location and culinary offerings met your expectations. Thank you for taking the time to share your feedback, and we hope to have the pleasure of welcoming you back for another enjoyable experience. Best regards, Management

Other web-users rate our hotel

  • 625 reviews 9.7/10 Location
  • 896 reviews 8.7/10 Room
  • 1,211 reviews 9/10 Service
  • 13 reviews 9.8/10 WiFi
  • 458 reviews 8.8/10 Cleanliness
  • 378 reviews 8.3/10 Breakfast
  • 374 reviews 8/10 Comfort
  • 334 reviews 9.3/10 Vibe

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