Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.3/5 1,056 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  1,056 reviews

TripAdvisor Rating  4.0/5  3,804 reviews

Certificate of excellence 2022

Incredible staff and atmosphere, highly recommended this place. We love this hotel 🙏

TripAdvisor rating 5.0/5

Julie A TripAdvisor review

Thank you for you hospitality at Novotel Nusa Dua. You have gone above and beyond to make us comfortable and happy throughout our stay, especially Augus Atmaja, Elena and Grace treated us like family

Dear Our Beloved Guest, Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. It is very glad to receive your positive feedback and we are very pleased that the services provided by our staff meet your expectations. We thank you so much for being part of our friendly family and we are glad to know that our team member gave you such a good impression and had a good impact in your overall experience. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. Your comments are truly valued! We are looking forward to welcome you back and we will always be your home at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Great Family Resort

TripAdvisor rating 5.0/5

alacazam TripAdvisor review

Overall loved our stay at the Novotel Nusa Dua. Positives - Large and clean rooms. Semi traditional Balinese with lots of timber. - Beautiful expansive grounds and large pool - Was very quiet when we were there. No rushing to reserve a pool chair! - Decent kids club with hourly activities - Great private beach! We didnt check it out until the last day. Wish we went there earlier. - Our 1 kids stayed free as no extra bedding was needed. He slept on the day bed. - Restaurants, money changers and massages places are all very close - Restaurant food was good. - 2 for 1 cocktails at happy hour - our son LOVED the pool and also spent time in the kids club. This is a family resort so plenty of other kids to play with. Negatives - Breakfast selection was just ok . Bacon was soggy. Coffee machine broke down a fair bit. Overall not bad but not great. If its not included you may want to consider eating out for breakfast. - Pool restaurant staff were poorly trained. They never came to check if we wanted anything or give us a menu at the pool chairs - they are missing our on a lot of sales & tips! They would stand in a group at the restaurant counter doing nothing mostly. A very different level of service compared to the Movenpick in Bali where we stayed last. Overall though we loved our stay and would come back.

Dear alacazam, Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. It is very glad to receive your positive feedback and we are very pleased to know that you had a good holiday with us. The recognition from our guest is the best reward we could get and we are most grateful for those compliments. On this opportunity, I would like also to do apologize for any inconvenience, that you have experienced during your stay. We are fully noted your remarks for some minor points that we could improve and we will share your comment to the department concern, as we strive to continuously improve the quality of our services to give better experience for our guest. Your comments are truly valued! Once again, thank you very much for sharing your experience. We are looking forward to welcome you back at Novotel Bali Nusa Dua Hotel & Residence. Kind Regards, Christophe Bernard Keramaris General Manager

Not bad and can come again

TripAdvisor rating 4.0/5

Serena S TripAdvisor review

Nice hotel and good breakfast a lot of space and room is nice. Other food ordered took a bit long and taste ok. Like the staff very friendly overall nicely kept and clean. Would come again to Bali and stay here

Dear serenasW253YS, Warm Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you very much for taking your valuable time to share about your recent experience at our hotel. We are very glad to receive your positive feedback and very pleased to know that the services provided by our staff meet your expectations. Your comment is truly valued! We will share your comments with our team, I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the meantime we are looking forward to welcome you back in your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Great pool, lovely gardens.

Customer review rating 4.5/5

Alex Families - Confirmed reviews ALL

Really enjoyed the pool, gardens and size of the rooms. Staff were very friendly and great with the kids. Rooms a little tired but clean and practical. Buffet breakfast delicious and themed nights also good. Would definitely come back.

Dear Mr.Alex R., Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you to share your recent stay experience with us. It is always a pleasure to receive positive feedback. I am very pleased to know that you had a great holiday with us. Your comments regarding staff and the hotel facilities are truly valued. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris

Just Fantastic

Customer review rating 5.0/5

Leila A. Families - Confirmed reviews ALL

very friendly staff, well located, relatively clean and well maintained, very relaxed, nice food with variety, enjoyed it a lot

Dear Mrs. Leila A., Warmest Greeting’s from Novotel Bali Nusa Dua Hotel & Residence. Thank you to share your recent stay experience with us. It is always a pleasure to receive positive feedback from our guest. I am very pleased to know that you had a great holiday with us. Your comments regarding staff and the hotel facilities are truly valued. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

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Other web-users rate our hotel

  • 371 reviews 9.2/10 Location
  • 864 reviews 6.7/10 Room
  • 940 reviews 8.7/10 Service
  • 24 reviews 5.7/10 WiFi
  • 304 reviews 6.2/10 Cleanliness
  • 277 reviews 7.3/10 Breakfast
  • 65 reviews 9.8/10 Wellness Area

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