Novotel Bali Nusa Dua - Hotel & Residences Hotel 5 stars

Nice resort in the quietest part of Nusa Dua however it is the staff that make this place so special and enjoyable to us. Specialty dinners are a must, the beach club is quieter and more relaxing than the pool.

Staff were very friendly and courteous.

Our 5th stay at Novotel Nusa Dua and we cannot fault the service everyone receives, a great location, spacious rooms and amazing grounds.

We have stayed for 2 nights. The room is large and convenient, and also have a spacious bathroom. The beach is about 5 minutes away by the free shuttle bus provided by the hotel and it runs every 5 minutes. The hotel might need to improve the breakfast quality and varieties as a five-star hotel.

We had a family holiday in Bali. The staff at the Novotel were very good. The facilities were good and the rooms are good but need a bit of maintenance as does the swimming pool. A bit of work and it would be a very good hotel.

I would consider coming again as the deal we received was value for money. Your facilities though built some time ago has been well maintained and clean, however bathroom (of room 7206) was moldy. The price for food and messages was reasonable which meant that we stayed in the hotel rather then going out. Your staff were wonderful, friendly and very helpful. We will come again.

Below Average. Bathrooms had stains all over the place.

I urgently needed a place to stay for one night during my trip due to an emergency. Novotel provided everything I needed with ease including airport pick up at a reasonable price. I was happy with the service, place, and location. Cons: The room is a bit too dull and old

It was a memorable stay, although the hotel was at its peak season, The staff, especially Ms. Lady in the front office greet us with her friendliness and also manage to get our room as soon as possible. As I had an early morning flight to Bali, kids were very tired and lack of sleep. We checked in at 1.00 pm and had our lunch at the restaurant, she called in 30 min, to informed us the room is ready for us. Incredible service! Staff at the pool & restaurant also are helpful and friendly. Our room is excellent, Novotel Nusa Dua was indeed one of our best stay experience in Accors Hotel. Thank you!

Hotel was lovely. Staff friendly and room size was good. Bedding was comfortable but the structure that the mattress was on creaked whenever you turned in your sleep, being loud enough to wake you up. Room was 5407

We are very happy and satisfied, especially with the photo session. Thank you very much. The room was clean and nice, the staff are very friendly, the pool is very nice.

The daily rate of 26… plus plus is too high for the basic room

because it was holiday so it became too crowded especially at breakfast time. But overall it bearable. And helps with the private beach.

Very disappointed at how run down the entire Resort was from the facilities to the gardens to the staff uniforms.

The room was not prepared until check in. We spent time without nothing. When room was prepared, it was still dirty. Pool was not clean not only water but table. We asked many time to clean table, employee didn’t do it. But the beach was really good. If Someone ask to me that come again here, if I said yes that’s because there have family room, if I said no, that’s because hygiene.