Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.4/5 1,248 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Family-friendly suites with kitchenettes

  • Dedicated kids' club and daily activities

Our accommodation(s)

Take advantage of our Flight + Hotel offers

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,248 reviews

TripAdvisor Rating  4.2/5  4,591 reviews

Good food and happy people

TripAdvisor rating 5.0/5

Daydream05461753862 TripAdvisor review

It was an amazing experience the food was delicious and quality of service was 5 stars Staff Dewi was very nice and always with a big smile 😃 making us smiling as well.

Dear Our Valued Guest, Warm greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share such a lovely and positive review with us. We are truly delighted to learn that your experience was amazing and that you enjoyed both the quality of our food and the excellent service provided by our team. It is especially rewarding to read your kind comments about Dewi. Her friendly attitude, genuine care, and warm smile truly reflect the spirit of our hospitality, and we are so pleased to know that she made your visit even more joyful and memorable. Your appreciation will certainly be shared with her and the entire team as great motivation. We are also grateful for your high ratings across all aspects of your stay, including value, rooms, location, cleanliness, service, and sleep quality. Such feedback reassures us that our efforts to deliver a comfortable, relaxing, and enjoyable experience are truly appreciated by our guests. Once again, thank you for your wonderful feedback. It was a pleasure having you with us, and we sincerely look forward to welcoming you back to Novotel Bali Nusa Dua Hotel & Residences for another delightful stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Beautiful experience

TripAdvisor rating 5.0/5

Skye H TripAdvisor review

It was such a great stay- all the staff are amazing. Dewi assisted us beautifully in the buffet area. Thank you Novotel for a beautiful stay.

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for sharing your beautiful experience with us. We are truly delighted to know that you had such a great stay and that our team made you feel well taken care of throughout your time with us. It is especially wonderful to hear your kind recognition of Dewi for her attentive and beautiful assistance in the buffet area. Your compliments will certainly be shared with her and the entire team as encouragement to continue delivering sincere and memorable service. Thank you once again for choosing Novotel Bali Nusa Dua. We look forward to welcoming you back for another relaxing and enjoyable stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Experience

TripAdvisor rating 4.0/5

Angelina K TripAdvisor review

Lovely pool and beautiful atmosphere. Very nice breakfast. Dewi was especially helpful and provided great service !!

Dear Our Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your wonderful experience with us. We are truly pleased to hear that you enjoyed our lovely pool, beautiful atmosphere, and the breakfast selection, which we strive to make a pleasant start to each day for our guests. It is especially rewarding to know that Dewi made a positive impression with her helpfulness and excellent service. We will be sure to pass along your kind compliments to her and the team, as recognition like this is a great motivation for us all to continue delivering heartfelt hospitality. Your feedback means a great deal to us, and we sincerely hope to have the opportunity to welcome you back for another relaxing and memorable stay at Novotel Bali Nusa Dua Hotel & Residences in the near future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Customer review rating 5.0/5

Edvard S. Families - Confirmed reviews ALL

Thank you for good days in your hotel

Dear Mr. Edvard S., Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your feedback following your recent stay with us. We are truly delighted to read your kind comments and to know that you and your family had a wonderful and relaxing experience at our hotel. Your perfect scores in many areas, including arrival, accommodation, cleanliness, check-out, and sustainability initiatives, are greatly appreciated and serve as a true encouragement to our entire team. It is especially pleasing to know that you enjoyed the overall atmosphere of the hotel, your stay experience, and the services provided by our team. Creating memorable and comfortable moments for our guests is always our priority, and your positive review reassures us that we are on the right path. At the same time, we sincerely regret to learn about the inconvenience you experienced regarding the WiFi connection in your room. Please accept our apologies for this shortcoming. Your feedback has been carefully noted and shared with our relevant department, as we continuously work to improve our facilities and enhance our guests’ comfort. Thank you once again for choosing Novotel Bali Nusa Dua and for being a valued ALL – Accor Live Limitless Silver member. We truly appreciate your recommendation of our hotel and loyalty programme. It would be our great pleasure to welcome you and your family back for another enjoyable and relaxing stay in the future. Warm regards, Juan Guest Experience Novotel Bali Nusa Dua Hotel & Residences

Customer review rating 4.5/5

Tara N. Families - Confirmed reviews ALL

We had a very happy, week-long stay during December. The two rooms in the apartment were spacious and we were comfortable and well rested. Breakfast was great, evening meals were enjoyable and all the staff we kind and considerate.

Dear Mrs. Tara N., Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you very much for taking the time to share your detailed and positive feedback following your recent family stay with us. We are delighted to know that you enjoyed a pleasant and comfortable week in December, and that the spacious apartment allowed you to feel relaxed and well rested. It is wonderful to hear that you appreciated our breakfast, evening dining options, and especially the kindness and attentiveness of our team. Your kind words are truly motivating for us. We also thank you for your constructive feedback regarding the bathroom area; please be assured that your comments have been noted and shared with our team as part of our ongoing improvement plans. We sincerely appreciate your recommendation and hope to have the pleasure of welcoming you and your family back again for another enjoyable stay in the future. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

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Other web-users rate our hotel

  • 532 reviews 9.2/10 Location
  • 1,160 reviews 6.9/10 Room
  • 1,524 reviews 9.2/10 Service
  • 44 reviews 2.7/10 WiFi
  • 436 reviews 7.1/10 Cleanliness
  • 380 reviews 8.3/10 Breakfast

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