Novotel Bali Nusa Dua - Hotel & Residences

Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.2/5 509 reviews

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Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids everyday with MyKids package

ALLSAFE approved hotel

Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Telephone +62 361 8480555

Fax +62 361 8480556

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs. Find yourself relaxing in a spaciously appointed environment where neither style or comfort is compromised. A décor inspired by local elements has been designed to make you feel completely at home.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  509 reviews

TripAdvisor Rating  4.0/5  3,657 reviews

Wonderful

TripAdvisor rating 5.0/5

Vulcan90049 Couples - TripAdvisor review

We booked our stay in Late August with our Accor Vacation Club points and everything was absolutely Amazing. We had a 1 Bedroom Club on the 2nd level at the back close to Pause Cafe entrance and it was not too far to the pools and restaurant area, The property itself is Fantastic,, very well maintained and the Staff were excellent, Had absolutely no problem hooking up the WIFI as soon as we arrived, and we were connected the whole time we were there, Breakfast buffet is great value,, Highly recommended and we loved it so much we have already booked to return in January 2023

Dear Vulcan90049, Thank you for taking your valuable time to share about your recent experience. It is very glad to read your great feedback. I am pleased to know that you had a great stay with us and your reviews are truly valued. I can assure you that our team will be very happy to know that you enjoyed your stay. I do hope this experience will lead you back to us in the near future. Thank you again for sharing your experience, we look forward to welcome you back on your next visit to Bali. Kind Regards, Christophe Bernard Keramaris General Manager

Ok Budget Hotel

Customer review rating 2.0/5

Sean Couples - Confirmed reviews ALL

This hotel is more or less in a gated complex away from the streets of Bali. This is a good budget hotel but in need of renovation and revitalisation when it comes to staff management & maintenance.

Dear Mr. Sean O., First and foremost, please accept our sincerest apologies for any inconvenience you have experienced during your stay. Your remarks have been well documented and will certainly be looked into. Once again thank you for bringing this point to our attention, in the meantime I wish you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

Great stay, perfect location.

Customer review rating 5.0/5

Artur W. Families - Confirmed reviews ALL

We loved location, perfect beach club.

Nice resort with poor maintenance

TripAdvisor rating 2.0/5

dwardani Families - TripAdvisor review

Booking 2 standard room and upgraded to 2-bedroom apt with pool - which was great, but of course it came with high expectation. The apt was a bit gloomy, lots of big ants in the room and found some on the bed. They provided Baygon in the room though. I feel itchy when laying on the bed.. couldn't sleep weel the whole night. The plunge pool in the back terrace area actually quite nice but it would be better with some maintenance. Basic bathroom amenities such as toothbrush was not provided and they said we need to request - which was a bit unusual for Novotel level. Can't connect to the wifi internet and after some remote assistance a staff came to the room tried to resolve the problem and finally said he couldn't fix it as the IT guy already off work. The next day they called me to try again as the IT staff already fixed it but it was useless as we were about to check out already. The worst part was finding a house lizard inside the fridge which was so disgusting. The beach is nice and clean although we need to walk or take shuttle to the private beach area. This resort is actually very nice but the property/room need to be well maintained/upgraded and service needs to be improved. I would say this is the worst experience staying in Accor group properties. Definitely not according to Accor standard.

Dear dwardani, Thank you for taking the time and effort to post your review following your recent experience in our hotel. It is very much regret to read comments from a guest who had unpleasant experience at the hotel as all guest commentaries are seriously taken and all respective departments are alerted in order to make changes as deemed necessary to maintain our hospitality standards. Your remarks have been well documented and will certainly be looked into. Once again thank you for bringing this point to our attention, in the meantime I wish you all the best for your future travel. Kind Regards, Christophe Bernard Keramaris General Manager

Holiday worth waiting for

Customer review rating 5.0/5

I. M. Couples - Confirmed reviews ALL

From the time we arrived until the time we left we were made to feel special The staff were outstanding The hotel grounds enhanced the total experience We enjoyed the pool area and always felt that there was ample seating and no feeling of crowds

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Other web-users rate our hotel

  • 133 reviews 9.1/10 Location
  • 375 reviews 6.8/10 Room
  • 363 reviews 8.5/10 Service
  • 6 reviews 7.9/10 WiFi
  • 123 reviews 5.1/10 Cleanliness
  • 109 reviews 5.6/10 Vibe
  • 96 reviews 6.6/10 Breakfast

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