Novotel Bali Nusa Dua - Hotel & Residences 5 stars

Customer review rating (ALL Rating) 4.4/5 1,288 reviews

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Description

Hotel extras

  • The Square open-air restaurant

  • Range of beach activities and water sports

  • Relaxing spa and leisure facilities

Our accommodation(s)

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Hotel location

Novotel Bali Nusa Dua - Hotel & Residences

Jl Pantai Mengiat, ITDC Complex Po Box 116
80363 BALI
Indonesia

GPS:-8.808674, 115.225371

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,288 reviews

TripAdvisor Rating  4.2/5  4,326 reviews

Certificate of excellence 2024

A wonderful family stay

TripAdvisor rating 5.0/5

Matthew B TripAdvisor review

Dear Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you so much for sharing your delightful feedback following your recent stay with us. We’re absolutely thrilled to hear that your family of five had a marvellous time and enjoyed the comfort of our interconnecting rooms. It’s wonderful to know that you found our location in Nusa Dua to be the perfect balance—fun and engaging, yet peaceful and welcoming. We also truly appreciate your kind words about our accommodation, from the comfy beds to the clean and well-maintained facilities. We’re especially happy to hear that your family enjoyed the Kids Club! Our team takes great pride in creating a safe and fun environment with a variety of daily activities to ensure the little ones have a memorable experience too. We look forward to welcoming you and your family back again soon for another relaxing and joyful stay in paradise. Warm regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Lovely place to stay

Customer review rating 3.5/5

Bryce Friends - Confirmed reviews ALL

Dear Mr. Bryce B., Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you for taking the time to share your feedback with us following your recent stay. We are truly pleased to hear that you enjoyed your overall experience, especially the warm hospitality provided by our team. Your kind words about our staff are sincerely appreciated and will be shared with them—it means a great deal to know their service helped make your trip memorable. We also truly value your constructive feedback regarding the food quality during lunch and dinner. Please accept our sincere apologies for the disappointment you experienced in this area. While we\'re glad to hear that you enjoyed our breakfast offerings, we regret that the other dining experiences did not meet your expectations. Rest assured, your comments have been shared with our Executive Chef and the Food & Beverage team for immediate review and improvement. Additionally, we appreciate your note about the Wi-Fi connection, and we will be working with our technical team to ensure a more stable and consistent experience for all our guests. Your insights are incredibly important to us as we continuously strive to provide better experiences. We hope to have another opportunity to welcome you back in the future, and we are committed to making your next visit more enjoyable in every way. With kind regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Clean, tidy great location

Customer review rating 4.0/5

Christeen L. B. Families - Confirmed reviews ALL

Dear Ms. B., Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences. Thank you so much for taking the time to share your experience with us. We are very pleased to know that you and your family enjoyed your stay, and that our team was able to accommodate your early check-in so you could start your holiday comfortably. It’s wonderful to hear that you appreciated the spaciousness and cool atmosphere of your room, as well as the convenience of the filtered water feature. We\'re especially grateful for your kind words about our reception and housekeeping teams. We’ll be sure to share your compliments with them—they will be thrilled to know their efforts helped make your stay more enjoyable. Your feedback is incredibly valuable to us as we continuously strive to enhance the quality of our guest experience. It’s a pleasure to know that the overall cleanliness, friendly staff, and great location all contributed to a memorable stay. We truly hope to welcome you back to our resort for another relaxing and delightful getaway in beautiful Nusa Dua. With kind regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Best stay in Nusa Dua

TripAdvisor rating 5.0/5

Bec M TripAdvisor review

Dear Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences! Thank you so much for taking the time to share such a heartwarming review. We are truly honored to have been part of your family tradition over the years and thrilled to know that your recent stay—with a wonderful group of 11—was another memorable experience. It brings us immense joy to hear that everything from our food and room service to the comfort of our spacious apartments and the kindness of our team contributed to a truly enjoyable stay. We’re also glad our team could provide thoughtful touches like mattress toppers to ensure your comfort—your satisfaction means the world to us. We are especially touched by your kind words about our spa team. Jun, Sri, Ayu, Pira, Windi, Widya, Happy, Suna, Krishna, Gusti, Rai, and Rina will be so pleased to hear they left such a positive impression on you. They genuinely care about creating peaceful, healing experiences, and it’s wonderful to see their efforts so warmly recognized. We will certainly miss having you and your lovely family around the resort, but it means a lot to know you’re already looking forward to your next visit. Until then, we wish you continued happiness and good health. See you again very soon at your second home in Bali! Warmest regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

Love the staycation

TripAdvisor rating 5.0/5

Nazifa A TripAdvisor review

Dear Valued Guest, Warmest greetings from Novotel Bali Nusa Dua Hotel & Residences! Thank you very much for choosing to stay with us and for taking the time to share your kind feedback. We’re delighted to hear that you enjoyed your staycation and that the resort’s convenient location near Bali Collection, as well as the jogging area and spacious swimming pool, added to your overall experience. We are especially pleased to know that our resort ambiance left a positive impression and that our Front Office team made your stay even more enjoyable with their helpful service. Your appreciation truly motivates our team to continue delivering warm and attentive hospitality. It is a pleasure to hear that you are planning to return next year with your family—we very much look forward to welcoming you back for another memorable and relaxing stay! Warmest regards, Guest Experience Team Novotel Bali Nusa Dua Hotel & Residences

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Other web-users rate our hotel

  • 475 reviews 9.2/10 Location
  • 1,091 reviews 6.6/10 Room
  • 1,204 reviews 8.8/10 Service
  • 31 reviews 3.1/10 WiFi
  • 419 reviews 5.8/10 Vibe
  • 364 reviews 6.7/10 Cleanliness
  • 333 reviews 7.8/10 Breakfast
  • 82 reviews 9.8/10 Wellness Area

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