Novotel Bali Ubud Resort 5 stars

Name: Novotel Bali Ubud Resort - ALL
Address: Banjar Semaon, Desa Puhu, Payangan GIANYAR, BALI, 80572, ID
Telephone: +623613003322
Rating: 4.3

Customer review rating (ALL Rating) 4.3/5 37 reviews

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Banjar Semaon, Desa Puhu, Payangan GIANYAR, 80572 BALI, Indonesia

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Novotel Bali Ubud Resort

Hotel that makes every moment matter

Set amidst Bali's lush Ubud tropical forest, Novotel Bali Ubud Resort offers an immersive blend of Balinese culture and natural beauty. With 159 thoughtfully designed rooms and suites featuring forest views, the resort is a tranquil retreat for relaxation. Guests can enjoy an All-Day Dining restaurant, vibrant Social Hub, fitness room, kids' playground, stunning wedding pavilion, and infinity pools with sweeping panoramas, creating a harmonious space for every kind of escape.

Welcome to Novotel Bali Ubud Resort, a haven where tranquility meets the soul of Bali. Here, every detail is crafted to invite relaxation, connection, and discovery. May your stay with us be filled with warmth, inspiration, and cherished memories.

Rudi Antoso, Hotel Management

As we are currently in the initial phase of our opening, please note that some hotel facilities may still be in the final stages of completion. We sincerely apologize for any inconvenience this may cause and greatly appreciate your understanding and patience during this exciting time.
Rest assured, our team is dedicated to ensuring a comfortable and memorable stay, and we look forward to welcoming you with our warm hospitality.

Hotel extras

Modern comfort meets traditional Balinese charm for a pleasant and authentic getaway.
Only 30 minutes to Ubud, Kintamani, and Mount Batur-ideal for exploration.
Versatile venues for weddings, social gatherings, and business meetings.
Private balconies with stunning views of the Ubud forests or infinity swimming pool.
Complimentary daily guest activities designed for unique experiences.

Our accommodation(s)

Room

Superior Room, Balcony and Pool view - 1 king bed

3 pers. max
33 m² / 355 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Superior Room, Balcony and Pool view - 2 single beds

3 pers. max
33 m² / 355 sq ft

Bedding 2 x Single bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Kids Theme Room, Balcony and Pool view - 2 single beds

2 pers. max
33 m² / 355 sq ft

Bedding 2 x Single bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Deluxe Room, Balcony and Forest view - 1 king bed

3 pers. max
38 m² / 409 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Room

Deluxe Room, Balcony and Forest view - 2 single beds

3 pers. max
38 m² / 409 sq ft

Bedding 2 x Single bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Room

Grand Deluxe Room, Balcony and Pool view - 1 king bed

3 pers. max
42 m² / 452 sq ft

Bedding 1 x King size bed(s)
Views: Pool side
Most of the accommodation: Balcony

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Room

Grand Deluxe Room, Balcony and Forest view - 1 king bed

3 pers. max
48 m² / 516 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Tropical Retreat, Balcony and Forest view - 1 king bed

3 pers. max
55 m² / 592 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Valley View Suite, Balcony and Cliff garden view - 1 king bed

3 pers. max
81 m² / 871 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Balcony

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Suite

Sanctuary Suite, Balcony and Forest view - 2 floors, 1 king bed

4 pers. max
96 m² / 1033 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Duplex

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Suite

Serenity Suite, Balcony and Forest view - 2 floors, 1 king bed

4 pers. max
172 m² / 1851 sq ft

Bedding 1 x King size bed(s)
Views: Forest view
Most of the accommodation: Duplex

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Hotel location

Novotel Bali Ubud Resort

Banjar Semaon, Desa Puhu, Payangan GIANYAR
80572 BALI
Indonesia

GPS:-8.4045, 115.25161

+62 361 3003322

+62 361 3006677

Neka Art Museum

Museums

Access: 12 km / 7.45 mi 20 min drive

The Blanco Renaissance Museum

Museums

Access: 13 km / 8.07 mi 25 min drive

Taman Kemuda Saraswati Temple

Art and Culture

Access: 14 km / 8.69 mi 30 min drive

Puri Lukisan Museum

Museums

Access: 14 km / 8.69 mi 30 min drive

Ubud Palace

Art and Culture

Access: 14 km / 8.69 mi 30 min drive

Tirta Empul Temple

Art and Culture

Access: 17 km / 10.56 mi 30 min drive

Goa Gajah Temple

Art and Culture

Access: 20 km / 12.42 mi 45 min drive

Geopark Batur Museum

Museums

Access: 23 km / 14.28 mi 35 min drive

Penglipuran Village

Art and Culture

Access: 33 km / 20.49 mi 45 min drive

Tegallalang Rice Terrace

Valley

Access: 12 km / 7.45 mi 25 min drive

Campuhan Ridge Walk

Valley

Access: 13.6 km / 8.45 mi 35 min drive

Sacred Monkey Forest Ubud

Wood/forest

Access: 16 km / 9.94 mi 40 min drive

Lake Batur

Lake

Access: 20 km / 12.42 mi 30 min drive

Mount Batur

Mountain

Access: 20 km / 12.42 mi 30 min drive

Tegenungan Waterfall

River

Access: 25 km / 15.53 mi 50 min drive

Ubud Art Market

Shopping district

Access: 15 km / 9.32 mi 30 min drive

Shuttle

Shuttle scheduled

Hotel services

Check-in from 03:00 PM - Check out up to 11:00 AM

On site

Swimming pool
Car park
Pets not allowed
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Meeting rooms
Room service

SIRALADA

Named after the Balinese words for salt and pepper, two essential spices of cooking, Siralada brings together the richness of traditional heritage and bold, international flavors with Asian influences. Each dish is crafted to deliver an elevated dining.

SOCIAL HUB

A chic lounge nestled in the lobby area overlooking the swimming pool and Ubud's lush forests, perfect for unwinding. Enjoy wholesome sandwiches, nutrition bites, and refreshing drinks in a serene space designed to relax, connect, and savor the moment.

Meetings & Events

Non contractual photo

Number of Meeting Room: 3
Surface of the largest room: 100 m² / 1076.39 sq ft
Maximum seats capacity: 60
Maximum capacity for banquets: 30

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.3/5 37 reviews

Andrew M. Couples - 6/15/2026 Confirmed reviews ALL

Dear Andrew M., Thank you for your wonderful review. We are delighted to hear that you felt welcomed from the moment you arrived and that our team was able to make your stay enjoyable. Your kind words about our staff's helpfulness and friendliness mean a great deal to us. It was our pleasure to accommodate your needs, and we truly appreciate your feedback. We look forward to welcoming you back for another exceptional stay in the future. Warm regards, The hotel team

Anak A. N. D. Families - 6/14/2026 Confirmed reviews ALL

Dear Anak A. N. D., Thank you for taking the time to share your feedback. We are pleased to hear that you had a comfortable stay and that our team provided attentive and professional service throughout your visit. We sincerely apologize for the unpleasant odor you experienced in your room. While we appreciate your patience as our team attempted to address the issue, we understand that the matter was not fully resolved and regret the inconvenience caused. Your comments have been shared with our housekeeping and maintenance teams for further investigation and improvement. Thank you as well for your suggestion regarding the shuttle service from Ubud Market. We value guest feedback and will certainly take your recommendation into consideration as we review our services. We appreciate your stay with us and hope to have the opportunity to provide you with an even better experience in the future. Best regards, The hotel team

Nalin R. N. Families - 6/13/2026 Confirmed reviews ALL

Dear Nalin R. N., Thank you for taking the time to share your feedback. While we are pleased to hear that you appreciated our location and found several of our team members friendly, we are truly sorry that your overall experience did not meet your expectations. We sincerely apologize for the issues you encountered during your stay, particularly regarding the room design, unpleasant odors, and the level of service you received. This is certainly not the experience we strive to provide, and we understand your disappointment. As a newly opened resort, we recognize that there are areas where we can improve, and feedback such as yours is invaluable in helping us identify and address these shortcomings. Please be assured that your comments have been shared with the relevant departments for immediate review and corrective action. We appreciate your honest feedback and hope that you will consider giving us another opportunity in the future to provide the high-quality experience that we are committed to delivering. Best regards, The hotel team

Avijeet M. Couples - 6/13/2026 Confirmed reviews ALL

The staff treated us warmly, service was quick and everyone was attentive throughout our stay. The property is clean, well-maintained and offers a pleasant environment to relax in. The breakfast spread was also good and had plenty of options. I would rate the resort 8/10 The only reason I'm deducting 2 points is the water bottle policy. The resort follows a 4+2 complimentary water bottle policy, which felt a bit unusual. As an Accor Platinum member, I've stayed across various Accor brands, from Ibis to Sofitel and this is the first time I've encountered such a restriction. I've shared my feedback with the management and I'm confident they will take it constructively. Apart from that, it was a comfortable stay, and the team did a great job in making our anniversary trip memorable.

Dear Avijeet M., Thank you for choosing Novotel Bali Ubud Resort to celebrate your 20th anniversary, and for taking the time to share such a detailed review of your stay. We are delighted to hear that you had a very good experience overall and that our team’s warm hospitality, attentive service, and the resort’s relaxing atmosphere contributed to making your anniversary trip memorable. It is also wonderful to know that you enjoyed our breakfast offerings and found the property clean and well maintained. We sincerely appreciate your constructive feedback regarding our complimentary water bottle policy. As a valued Accor Platinum member, your perspective is especially important to us. We understand your concerns and thank you for sharing them directly with our management team. Guest feedback plays a vital role in helping us enhance our services, and your comments will be carefully considered as we continue to review and improve the guest experience. Thank you once again for your kind words and valuable feedback. It was our pleasure to be part of such a special occasion, and we look forward to welcoming you back for another memorable stay in the future. Best regards, The hotel team

Vinay R. Families - 6/12/2026 Confirmed reviews ALL

So it was loooking awesome in pic and reviews but reality is way different. So, i willl start with breakfast, so we are indian and i saw there were around 80% indian during breakfast but none indian menu or option was there in breakfast menu and plus we are veg so we were fucked up in having breakfast. We did not even do breakfast on 2 days As well, in night as this in a remote forest location, it was really scary and horrible walking back to our hotel room. The sound of insects, cricket etc. making it worst. lighting in lobby area and surrounding was too less which was making this scary. As well, staff don't know english very well. I am not sure how you guys calling this as a resort and plus, 5 star. Not at all recommended and advisable for family.

Dear Vinay R., Thank you for sharing your feedback. We are truly sorry to learn that your experience did not meet your expectations, particularly as you were traveling with your family. We sincerely apologize for the inconvenience you faced with the breakfast options. We understand how important it is for guests with specific dietary preferences, including vegetarian requirements, to have suitable choices available. Your comments have been shared with our culinary team as we continue to review and enhance our offerings to better cater to the diverse needs of our guests. We also regret that our natural forest setting did not provide the experience you were hoping for. While many guests appreciate the tranquility and sounds of nature that are characteristic of Ubud, we understand that this environment may not suit everyone's preferences. We appreciate your feedback regarding the lighting in certain areas and will review it with our team to ensure guest comfort and safety. Additionally, we apologize if there were any communication challenges during your stay. We continuously invest in training and development to improve our service standards and guest experience. Thank you for bringing these concerns to our attention. We value all feedback as it helps us identify opportunities for improvement, and we hope to have the chance to better serve you in the future. Best regards, The hotel team

Web-users rating

Other web-users rate our hotel

10 reviews 6.4/10 Location
30 reviews 9.1/10 Room
37 reviews 8.9/10 Service
16 reviews 9.8/10 Vibe
14 reviews 10/10 Cleanliness
11 reviews 9.2/10 Comfort
10 reviews 10/10 Pool
9 reviews 6.7/10 Breakfast

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

Novotel Bali Ubud Resort offers a variety of accommodations including:

Superior Room, Balcony and Pool view - 1 king bed
Superior Room, Balcony and Pool view - 2 single beds
Kids Theme Room, Balcony and Pool view - 2 single beds
Deluxe Room, Balcony and Forest view - 1 king bed or 2 single beds
Grand Deluxe Room, Balcony and Pool or Forest view - 1 king bed
Tropical Retreat, Valley View, Sanctuary, and Serenity Suites

What services and amenities are available?

At Novotel Bali Ubud Resort, we provide a wide range of amenities to ensure a comfortable stay:

Free Wi-Fi and on-site car park
Buffet breakfast for an additional fee
Air conditioning and 55-65 inch IPTVs
Wheelchair accessibility and two infinity pools
Spa, fitness center, and kids' playground
Siralada restaurant and Social Hub lounge
Concierge, laundry services, and meeting rooms

What dining options are available?

What are the check-in and check-out times?

At Novotel Bali Ubud Resort, check-in is available from 03:00 PM and check-out is up to 11:00 AM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Novotel Bali Ubud Resort regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.