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Mercure Kuta Bali 4 stars

Customer review rating (ALL Rating) 4.1/5 2,116 reviews

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Mercure Kuta Bali
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+ 18 Services

Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X
Br Pande Mas
80361 kuta
indonesia

Tel: +62361767411

Fax: (+62)361/767417

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 5km / 3.11 miles - Shuttle paying

  • By boat

    BENOA HARBOUR At 10km / 6.21 miles

GPS:-8.72085, 115.169742

Hotel services

Check-in from - Check out up to

In summary
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 11 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Kuta Bali

100% genuine reviews from our guests

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ALL Rating 4.1/5

2,116 reviews

TripAdvisor Rating 3.5/5

1,665 reviews

cool

TripAdvisor rating 5.0/5

AgustF6 Business - 05/11/2021 TripAdvisor review

comfy and clean,,,,good job,,,,food super, pool very excelent,,,, near beaches,,,,,,cozy place......willing return ,and faciliry awesome ,,,,near everywhere ,nesr airtport too,,,,,,coming back soon thank you

Very Good Location

TripAdvisor rating 4.0/5

hartawan_cheung 08/04/2021 TripAdvisor review

Stayed with families, and satisfied with their service, despite the breakfast was not excellent but we really understand during this hard situation. Located just opposite famous Kuta beach, and also Beachwalk Mall, really very good location with valued money. Great Job Mercure Kuta Bali

Comfort & Location

TripAdvisor rating 5.0/5

jefriputra Business - 25/02/2021 TripAdvisor review

All Hotel Facility Comfort, enjoyable place for Business or for Family Vacation and Very nice location in Kuta Beach and near to go to any where to look all beautiful things in Bali. Hopefully Mercure Kuta Bali always keep the service and cleanliness for the comfort place in Bali

good location

TripAdvisor rating 3.0/5

HenryLie 31/10/2020 TripAdvisor review

we stay for 4 nights, and think the hotel is so so. know the situation they must reduce the staff, but think still acceptable. the breakfast is no separation from smoking and non smoking area and its really bothering us. when we check in, we got a smelly room, and we complain and ask to change room.

Dear HenryLie, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

Good location omly

TripAdvisor rating 1.0/5

hadi198424 03/07/2020 TripAdvisor review

the hotel has good location only opposite the beach and near the restaurants but the hotel room sizes are some how small and the service isn't that good according to mercure brand the breakfast was so poor that days

Dear hadi198424, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

My place in Bali

TripAdvisor rating 5.0/5

jcoolorange 19/03/2020 TripAdvisor review

I have been staying with the beautiful people of Mercure Bali Kuta for many years now and would not hesitate to recommend its beauty from the rooftop pool to the breakfast buffet, so delicious !! I know as a long time guest i can only give you my opinion regarding my stays , but each time i have stayed i have met new guests who have had similar enjoyable experiences on their stays and also made a number of lifelong friends from all around the world. The staff here are world class in service for their guests, they are so beautifully going about their tasks in the respectful Balinese way, and should be commended for it , I will be a guest here as long as I can travel , Thank-you Management and long term staff I hope to see you soon

Dear jcoolorange, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located actually

Customer review rating 3.5/5

Mhd W. A. Friends - 14/03/2020 Confirmed reviews ALL

Location, location and location Steps to reach the beach and market.

Dear Mhd Wassim A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very nice stay

Customer review rating 4.0/5

Dianne Couples - 11/03/2020 Confirmed reviews ALL

The staff are amazing. What an asset to Accor - they took care of our every need and we so humble and lovely, i cant say enough about them!

Dear Dianne K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Perfect place to spend your vacation.

Customer review rating 5.0/5

Abdulmonem M. Families - 03/03/2020 Confirmed reviews ALL

It was a good to stay at Mercure.

Dear Abdulmonem M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located. Friendly staffs.

Customer review rating 4.5/5

Intan A. S. Families - 24/02/2020 Confirmed reviews ALL

All of the staff are friendly including the security. My kid was very happy during the stay.

Dear Intan Alfrian S., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Great hotel in the middle of Kuta

Customer review rating 4.5/5

Drew Families - 24/02/2020 Confirmed reviews ALL

As a family we quite often stay at Mercure Kuta. It's a great hotel located in the middle of Kuta. Great staff. Good prices. Everything was fantastic from check in the check out. The only downside is the room fridges are not actual fridges and dont keep very cold. They also have a glass door and a light that stays on all night. Please change them back to the old style fridges.

Dear Drew K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located, near shops restaurants and bars.

Customer review rating 4.0/5

Michelle Couples - 15/02/2020 Confirmed reviews ALL

Location is great, very polite staffs and breakfast was amazing. Only thing is our room was not expected as twin bed which was prepared for us knowing that we are couple. However, appreciate the quick response of the team to accommodate our bed request to change.

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Çomfortable stay

Customer review rating 4.0/5

Urmila S. B. Couples - 06/02/2020 Confirmed reviews ALL

It was a fabulous experience .

Dear Urmila B., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Lokasi yg benar2 sangat strategis

Customer review rating 4.5/5

Wisnu Friends - 01/02/2020 Confirmed reviews ALL

Overall that was cool stayed at Mercure Kuta Beach Hotel. I’ll be back there someday when I’m in Bali

Dear Wisnu M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Nice sunset view from roof top pool

TripAdvisor rating 4.0/5

SetiyoK1 Family - 16/01/2020 TripAdvisor review

Nicely located just across Kuta beach. Walking distance also to the mall. Do not forget to enjoy sunset frim ITS roof top pool as it directly heading toward west which we Will be able to see the sunset without any obstacles. Improvement needed on the room balcony seal as it was heavy rain during my stay and water ingress in to the room and flooded it.

Dear SetiyoK1, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. And your comment about our balcony seal will be follow up as soon as possible. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

like the room and breakfast

Customer review rating 4.0/5

Widhi M. Families - 07/01/2020 Confirmed reviews ALL

enjoy and near the beach

Dear Widhi m., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Staf ramah sekali

Customer review rating 4.5/5

Donny Families - 31/12/2019 Confirmed reviews ALL

Hotel yg sangat ramah, dan berkualitas. Good job. Thanks for yours kindly and good cooperation.

Dear Deonny A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Satisfied and recommended

Customer review rating 4.0/5

Dedi M. Families - 30/12/2019 Confirmed reviews ALL

Room comfortable, clean and friendly.

Dear Dedi M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Customer review rating 3.5/5

Selvi Solo - 30/12/2019 Confirmed reviews ALL

good location ...

Dear Selvi A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very pleasant stay

TripAdvisor rating 5.0/5

mickmallah Friends getaway - 29/12/2019 TripAdvisor review

Very nice hotel, people were great and friendly, place was very clean. Only thing that could have been better is the breakfast Buffett could do with a bit more variety.Already planing to book there again with the family

Dear mickmallah, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

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