Mercure Kuta Bali 4 stars

Customer review rating (ALL Rating) 4.9/5 103 reviews

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Jalan Pantai Kuta 10 X, Br Pande Mas, 80361 KUTA, Indonesia

Description

ALLSAFE approved hotel

Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

Our accommodation(s)

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Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia

GPS:-8.72085, 115.169742

Telephone
Fax +62 361 767417

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.9/5  103 reviews

TripAdvisor Rating  3.5/5  1,762 reviews

Highly recommended

TripAdvisor rating 4.0/5

Priyanka P Friends getaway - TripAdvisor review

Mercure is the best place to stay if you are visiting Kuta. It is located in a very central location in Kuta accessible to beach, clubs, restaurant. We also got a free upgrade from superior room to ocean view room. We didn’t mind paying for the breakfast as it was nominal and the buffet breakfast was amazing. We also got free entry to Atlas beach club bcoz of our stay at Mercure. Highly recommended for accommodation. Thanks to Devi & Ardi for amazing service and hospitality.

Dear Mrs. Priyanka P, We would like to thank you for choosing Mercure Kuta Beach Bali as your place to stay during your recent visit to Bali and for sharing your appreciation with us. We were delighted to hear that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you soon to the Mercure Kuta Beach Bali. Best regards, Tony Andrianto General Manager

Good location and clean

TripAdvisor rating 4.0/5

Tahlia R Solo travel - TripAdvisor review

Lovely staff and location. Pool was beautiful and quiet. Only disappointment was the food. Ate at the restaurant 3 times and not very impressed. Super bland. And breakfast average. Room nice and clean. Quite loud on the bottom floor and there was a wedding on which was very loud and pool closed all day.

Dear Mrs. Tahlia R, We would like to thank you for choosing Mercure Kuta Beach Bali as your place to stay during your recent visit to Bali and for sharing your appreciation with us. We were delighted to hear that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you soon to the Mercure Kuta Beach Bali. Best regards, Tony Andrianto General Manager

Kecewa ada panggung di kolam

TripAdvisor rating 3.0/5

Dilova P TripAdvisor review

Sebenernya gak ada masalah sm hotel ini. All good also we get some compliment, spoiled me so well. Awalnya agak kaget masuk kamar masih ada staff yg masih nge cek kamar, but it's ok I was worked at hotel too and I understand it. Until we have a plan to go swimming in the next morning before breakfast, dan kaget bgt di tengah2 kolam renang ada panggung nikahan yg sudah dipasang. Yg sangat disayangkan adalah the front officer didn't inform me while checking in, also there's no apologize letter in our room which is our room right beside the pool. Kalau tau mau ada nikahan ditengah kolam kita bisa berenang sehari sebelumnya. We got so disappointed.

Ibu Dilova Priska yang terhormat, Terima kasih atas komentar Anda mengenai kunjungan Anda di Mercure Kuta Beach Bali. Terimalah permohonan maaf kami yang setulusnya jika selama menginap di hotel kami terdapat pelayanan atau fasilitas kami yang kurang berkenan. Terkait permasalahan yang terjadi kami sudah investigasi masalah ini dengan staff terkait yang bertugas kemarin. Memang terjadi kesalahan pada staff kami karena tidak menjalankan tugasnya dengan baik walaupun acara tersebut sudah di bagikan dari sebelumnya untuk bisa di beritahukan kepada semua tamu yang menginap di hotel kami. Kami akan membagikan komentar Anda kepada tim kami. Kami yakin masukan ini akan menjadi motivasi bagi seluruh staf kami untuk terus meningkatkan kualitas layanan kami. Sekali lagi terima kasih telah berbagi pengalaman Anda, dan kami berharap kunjungan Anda berikutnya akan lebih memuaskan dari yang sebelumnya. Hormat Kami, Tony Andrianto General Manager

Great First Experience I’m Bali

TripAdvisor rating 5.0/5

Kat W TripAdvisor review

Highly recommended this hotel, located right on the beach front of Kuta. Services is great. First day of arrival and we were picked up at the airport by the hotel drive Ketut. Once arriving to the hotel the stuff were friendly, had welcome drinks on arrival. Even when one of the room card keys didn’t work they fixed it and even when one of my friends couldn’t get his bag open they where able to get it open for him, they even fixed the flood in their room one night. Replacement water every day. Breakfast was great different things to choose for the whole time. By the end of the stay they even let me check out later than 12 and hang around the hotel while waiting for my flight home.

Dear Mr/s. Z8003ANkatw, We would like to thank you for choosing Mercure Kuta Beach Bali as your place to stay during your recent visit to Bali and for sharing your appreciation with us. We were delighted to hear that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you soon to the Mercure Kuta Beach Bali. Best regards, Tony Andrianto General Manager

Mecure Kuta

TripAdvisor rating 4.0/5

Karen W TripAdvisor review

Thank you to everyone at the hotel for such a wonderful stay. The room was clean and comfortable and was maintained beautifully every day We had breakfast every day which had plenty of choices We also had dinner one evening which was really good One of the biggest plus for this hotel is the wonderful staff, who treat you like family rather than a guest. You are always greeted warmly wherever you are in the hotel . Looking forward to returning Again thank you Mecure Kuta Beach for a wonderful stay

Dear Mr/s. KarenwJ22332LA, We would like to thank you for choosing Mercure Kuta Beach Bali as your place to stay during your recent visit to Bali and for sharing your appreciation with us. We were delighted to hear that you had an excellent stay with us and particularly value our hotel. Your comments on the service provided by our staff are most gratifying and will be shared with the whole team. It was certainly a pleasure for us to be at your service and we all look forward to welcoming you soon to the Mercure Kuta Beach Bali. Best regards, Tony Andrianto General Manager

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