Mercure Kuta Bali 4 stars

Customer review rating (ALL Rating) 4.9/5 99 reviews

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Description

Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

Our accommodation(s)

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Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia

GPS:-8.72085, 115.169742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  99 reviews

TripAdvisor Rating  3.5/5  1,804 reviews

Amazing service great location

Customer review rating 5.0/5

Peter H. Couples - Confirmed reviews ALL

Incredible service, so friendly, the staff go above and beyond to make you feel like a VIP, we will definitely be back

Amazing Ocean View at the reasonable price point.

TripAdvisor rating 5.0/5

Nizar K Business - TripAdvisor review

Thank You Meecure Kuta Staff and Mgmt for the amazing… Had a great stay with amazing view. The room facing the ocean and one way street. Traffic could be busy but you tend to walk around the back roads and use Grab Scooter Taxi. Central Location, next to te broadwalk shopping centre.

Dear Nizar, Thank you for choosing Mercure Kuta Beach Bali as your accommodation during your recent visit to Bali and share your seamless experience. We’re thrilled to hear that you enjoyed the amazing ocean view and had a great stay with. We truly appreciate your kind words about our staff and management. It’s great to know that you found our location convenient and that the nearby Grab scooter taxis made getting around easy. We're also happy to hear that the central location and proximity to the Shopping Centre made your stay even more enjoyable. We hope to welcome you back again soon for another memorable experience. Sincerely, Management

Memorable Experience

TripAdvisor rating 5.0/5

Bing R TripAdvisor review

We were very happy with the location, beautiful views at breakfast or laying beside the pool overlooking the beach, you can sit up there and watch the fireworks which happen every night, however times do vary. Breakfast was absolutely delicious with a great variety that changes daily, staff are amazing and are very dedicated to making your stay a memorable experience. I would highly recommend that if you are looking for a place to stay in Bali you wouldn’t be disappointed in the Mercure Kuta Beach hotel, it is also very close to the big shopping mall only about a 5 minute walk. I would like to thank all the staff at the hotel in making our stay a really enjoyable experience

Dear Mr. Kenneth Redgwell, Thank you for choosing Mercure Kuta Beach Bali as your accommodation during your holiday in Bali and share your seamless experience with us. We are delighted to know that you enjoyed so much your stay with us and found our hotel has a prime location which is very close to the beach and big shopping mall. It's wonderful to know that our staff was responsive and helpful, providing you with a great breakfast experience with various menu options. We are glad you enjoyed the delicious food and appreciated the hotel service. Your feedback is truly appreciated and we are grateful for your high recommendation . We are look forward to welcome you back at Mercure Kuta Beach Bali for another exceptional experience in the future. Sincerely, Management

All round good hotel

TripAdvisor rating 5.0/5

rod d TripAdvisor review

Location was perfect. Staff were very good, always greeting guests and helpful with everything. Rooms really need an update, air conditioner in my room was poor, but my friends room was great. Many menu items at the downstair bar were missing and not replenished even 6 days after check in, so this meant the hotel lost significant $$$ from us leaving and drinking elsewhere every night.

Dear Guest, Thank you for choosing Mercure Kuta Beach Bali as your accommodation during your recent holiday in Bali and share your experience with us. We’re thrilled to hear that you enjoyed our location and found our staff welcoming and helpful. It’s always great to know that our team made a positive impression on your stay. We deeply apologize for the issues you encountered with the air conditioning in your room and the missing menu items at our downstairs bar. Your comments have been raised to all departments concern and we are actively looking into the matter to ensure these issues are addressed promptly. We always aim to provide a complete and enjoyable experience, so we regret that this impacted your stay. We truly appreciate your feedback and hope you will consider giving us another chance to improve your experience in the future. Sincerely, Management

Fantastic hotel with lovely staff

TripAdvisor rating 5.0/5

848daisyg TripAdvisor review

This was an amazing hotel, not too big & not too small so has an intimate touch to it. The service felt very personal & the staff were all so friendly. The sunset from the infinity pool is to die for & the breakfast has something for everyone. Would wholly recommend, a hotel is a huge part of a holiday & this one felt perfect for our needs 🙂

Dear Daisy, Thank you for your fantastic review! We’re delighted to hear that you found our hotel to be the perfect size, providing that intimate atmosphere we strive for. Our team works hard to ensure every guest feels welcomed and valued, so it’s wonderful to know that you experienced this firsthand. We’re especially glad you enjoyed the breathtaking sunsets from our infinity pool—it's one of our favorite spots as well! We're also happy to hear that our breakfast offerings catered to your tastes. We aim to provide a variety of options to start your day off right. Your recommendation truly means the world to us, as we believe a great hotel can enhance a holiday experience. We look forward to welcoming you back for another memorable stay at Mercure Kuta Beach Bali! Sincerely, Management

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Other web-users rate our hotel

  • 1,119 reviews 9.6/10 Location
  • 2,013 reviews 8.3/10 Room
  • 1,982 reviews 9.5/10 Service
  • 25 reviews 8.2/10 WiFi
  • 1,038 reviews 8.9/10 Amenities
  • 849 reviews 8.5/10 Cleanliness
  • 551 reviews 8.7/10 Vibe
  • 532 reviews 5.6/10 Comfort

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