Customer review rating (ALL Rating) 4.8/5 56 reviews
Mercure Kuta Bali
Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia
GPS:-8.72085, 115.169742
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Ferries
Access: 10 km / 6.21 mi 30 min drive
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Sports centre
Access: 100 m / 0.06 mi
Tourist attraction
Access: 1 km / 0.62 mi 10 min walk / 5 min drive
Entertainment/theatre district
Access: 2 km / 1.24 mi 15 min drive
Tourist attraction
Access: 15 km / 9.32 mi 1 hrs drive
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Beach area
Access: 10 m / 0.01 mi
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Shopping district
Access: 1 km / 0.62 mi 10 min walk
Shopping centre/mall
Access: 1 km / 0.62 mi 10 min walk
Shopping district
Access: 5 km / 3.11 mi 20 min walk / 10 min drive
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On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.
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Located on the 4th floor by the pool and restaurant, the Sunset Bar offers spectacular views of Kuta Beach.
Situated on the 1st floor. Our experienced bartender serves a choice of snacks, cocktails, beers and wines from morning to night.
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Pamper yourself with Luxury Bali Spa and Balinese Massage. Located on 4th floor, Oceanview
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Old hotel not at Mercure standards
TripAdvisor rating 1.0/5
lilytho Couples - TripAdvisor review
Dear Mr/s. lilytho, We very much appreciate your comments regarding your stay at Mercure Kuta Bali. We apologize if during your stay at our hotel there are our services that are not pleasing. We will share your comments with our team. We are sure that this feedback will be a motivation for all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be more satisfying than the previous one. Best regards, Tony Andrianto General Manager
Enjoyed the stay.
Customer review rating 4.5/5
Rick. Solo - Confirmed reviews ALL
Dear PATRICK D., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto, General Manager
Well Located
Customer review rating 5.0/5
Anonymous Families - Confirmed reviews ALL
Dear W., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Excellent stay - again!
TripAdvisor rating 5.0/5
outofthelight Solo travel - TripAdvisor review
Dear Mr/s. outofthelight, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Rainwater flooded inside the room; Aircon not working
Customer review rating 1.0/5
J. Families - Confirmed reviews ALL
Dear HUTOMO J., Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best regards, Tony Andrianto, General Manager
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* Price from, for one night for 1 person in the room category near the price, excluding additional services, excluding breakfast. It corresponds to the lowest public price including all taxes (VAT and tourist tax) for the accommodation in question, found on the website all.accor.com today, for a one-night stay within the next 7 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All reservations (abroad) are payable in the currency of the country where the hotel is located. Only the amount confirmed at the time of booking in that currency is guaranteed. We will give you an estimate of the conversion into your currency, but this is not binding. At the time of payment, your bank may charge you bank fees and/or exchange fees.
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