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Mercure Kuta Bali 4 stars

Customer review rating 4.1/5 2,116 reviews

#ALLSAFE Accor

ALLSAFE approved hotel

Mercure Kuta Bali
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+ 25 Services
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Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NGURAH RAIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Well-being
  • Babysitting on request
  • Golf course 9 holes
  • Clay tennis court (Nearby)
  • Bicycles rental (Nearby)
Catering
  • BreakfastPaying
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 1 meeting room(s)
  • Conventions hotel
  • Business centre
Information message

Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X
Br Pande Mas
80361
kuta
indonesia

Tel: +62361767411

Fax: (+62)361/767417

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 5km / 3.11 miles - Shuttle paying

  • By boat

    BENOA HARBOUR At 10km / 6.21 miles

GPS :-8.72085, 115.169742

Our accommodation(s)

Superior Double Bed (Up to 2 Adults & 1 Child)

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Superior Twin Beds (Up to 2 Adults and 1 Child)

Accessible room
  • Max. number of persons: 3
  • Area: From 25 m² / 269 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Double Bed (Up to 2 Adults & 1 Child)

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Garden View *

* Subject to availability

Deluxe Twin Beds (Up to 2 Adults & 1 Child)

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Garden View *

* Subject to availability

Deluxe Double Beds Balcony (Up to 2 Adults & 1 Child)

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

Deluxe Twin Beds Balcony (Up to 2 Adults & 1 Child)

  • Max. number of persons: 3
  • Area: From 27 m² / 291 sq ft
  • Views: Garden View, City View *

* Subject to availability

Deluxe Ocean View Double Bed (Up to 2 Adults and 1 Child)

Accessible room
  • Max. number of persons: 3
  • Area: From 28 m² / 301 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)

Accessible room
  • Max. number of persons: 2
  • Area: From 28 m² / 301 sq ft
  • Views: Ocean/Sea view *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone

Refurbished Superior Double Bed

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Garden View *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Bathroom products
  • Direct dial telephone

Refurbished Superior Twin Beds

Accessible room
  • Max. number of persons: 2
  • Area: From 24 m² / 258 sq ft
  • Views: Garden View *

* Subject to availability

  • Wireless internet in your room
  • Satellite/cable colour TV
  • Direct dial telephone
Rooms

Our restaurants and bars

ALANG ALANG RESTAURANT

Type of cuisine: Regional

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Lunch

06:30 - 04:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

06:30 - 22:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOTUS LOBBY BAR

Non contractual photo

Situated on the 4th floor opposite the reception, the bar is surrounded by Lotus. Our experienced bartender serves a choice of snacks, cocktails, beers and wines from morning to night.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SUNSET POOL BAR

Non contractual photo

Located on the 4th floor by the pool and restaurant, the Sunset Bar offers spectacular views of Kuta Beach.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 1

  • Maximum size: 11 m²

  • Maximum capacity: 150 people

  • Maximum banquet capacity: 50 people

Find out more

Our guest reviews for
Mercure Kuta Bali

100% genuine reviews from our guests

Find out more

ALL Rating 4.1/5

2,116 reviews

tripadvisor

TripAdvisor Rating 3.5/5

1,651 reviews

Good location omly

TripAdvisor rating 3.5/5

hadi198424 03/07/2020 TripAdvisor review

the hotel has good location only opposite the beach and near the restaurants but the hotel room sizes are some how small and the service isn't that good according to mercure brand the breakfast was so poor that days

Dear hadi198424, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

My place in Bali

TripAdvisor rating 3.5/5

jcoolorange 19/03/2020 TripAdvisor review

I have been staying with the beautiful people of Mercure Bali Kuta for many years now and would not hesitate to recommend its beauty from the rooftop pool to the breakfast buffet, so delicious !! I know as a long time guest i can only give you my opinion regarding my stays , but each time i have stayed i have met new guests who have had similar enjoyable experiences on their stays and also made a number of lifelong friends from all around the world. The staff here are world class in service for their guests, they are so beautifully going about their tasks in the respectful Balinese way, and should be commended for it , I will be a guest here as long as I can travel , Thank-you Management and long term staff I hope to see you soon

Dear jcoolorange, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located actually

Customer review rating 4.1/5

Mhd W. A. Friends - 14/03/2020 Confirmed reviews ALL

Location, location and location Steps to reach the beach and market.

Dear Mhd Wassim A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very nice stay

Customer review rating 4.1/5

Dianne Couples - 11/03/2020 Confirmed reviews ALL

The staff are amazing. What an asset to Accor - they took care of our every need and we so humble and lovely, i cant say enough about them!

Dear Dianne K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Perfect place to spend your vacation.

Customer review rating 4.1/5

Abdulmonem M. Families - 03/03/2020 Confirmed reviews ALL

It was a good to stay at Mercure.

Dear Abdulmonem M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located. Friendly staffs.

Customer review rating 4.1/5

Intan A. S. Families - 24/02/2020 Confirmed reviews ALL

All of the staff are friendly including the security. My kid was very happy during the stay.

Dear Intan Alfrian S., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Great hotel in the middle of Kuta

Customer review rating 4.1/5

Drew Families - 24/02/2020 Confirmed reviews ALL

As a family we quite often stay at Mercure Kuta. It's a great hotel located in the middle of Kuta. Great staff. Good prices. Everything was fantastic from check in the check out. The only downside is the room fridges are not actual fridges and dont keep very cold. They also have a glass door and a light that stays on all night. Please change them back to the old style fridges.

Dear Drew K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located, near shops restaurants and bars.

Customer review rating 4.1/5

Michelle Couples - 15/02/2020 Confirmed reviews ALL

Location is great, very polite staffs and breakfast was amazing. Only thing is our room was not expected as twin bed which was prepared for us knowing that we are couple. However, appreciate the quick response of the team to accommodate our bed request to change.

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Çomfortable stay

Customer review rating 4.1/5

Urmila S. B. Couples - 06/02/2020 Confirmed reviews ALL

It was a fabulous experience .

Dear Urmila B., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Lokasi yg benar2 sangat strategis

Customer review rating 4.1/5

Wisnu Friends - 01/02/2020 Confirmed reviews ALL

Overall that was cool stayed at Mercure Kuta Beach Hotel. I’ll be back there someday when I’m in Bali

Dear Wisnu M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Nice sunset view from roof top pool

TripAdvisor rating 3.5/5

SetiyoK1 Family - 16/01/2020 TripAdvisor review

Nicely located just across Kuta beach. Walking distance also to the mall. Do not forget to enjoy sunset frim ITS roof top pool as it directly heading toward west which we Will be able to see the sunset without any obstacles. Improvement needed on the room balcony seal as it was heavy rain during my stay and water ingress in to the room and flooded it.

Dear SetiyoK1, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. And your comment about our balcony seal will be follow up as soon as possible. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

like the room and breakfast

Customer review rating 4.1/5

Widhi M. Families - 07/01/2020 Confirmed reviews ALL

enjoy and near the beach

Dear Widhi m., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Staf ramah sekali

Customer review rating 4.1/5

Donny Families - 31/12/2019 Confirmed reviews ALL

Hotel yg sangat ramah, dan berkualitas. Good job. Thanks for yours kindly and good cooperation.

Dear Deonny A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Satisfied and recommended

Customer review rating 4.1/5

Dedi M. Families - 30/12/2019 Confirmed reviews ALL

Room comfortable, clean and friendly.

Dear Dedi M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager
Customer review rating 4.1/5

Selvi Solo - 30/12/2019 Confirmed reviews ALL

good location ...

Dear Selvi A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very pleasant stay

TripAdvisor rating 3.5/5

mickmallah Friends getaway - 29/12/2019 TripAdvisor review

Very nice hotel, people were great and friendly, place was very clean. Only thing that could have been better is the breakfast Buffett could do with a bit more variety.Already planing to book there again with the family

Dear mickmallah, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Fantastic

Customer review rating 4.1/5

Hernani Families - 23/12/2019 Confirmed reviews ALL

Our stay at Mercure Kuta Bali was fantastic. Location was very convenient to Kuta Beach and Beachwalk Mall. Room was cleaned and comfortable. Would be great if more varieties for the buffet breakfast. Overall happy with our stay. Would definitely consider return to Mercure Kuta Bali.

Dear Hernani R., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very thoughtful, the bed full of roses, we are indeed on honeymoon trip.

Customer review rating 4.1/5

Vina Couples - 17/12/2019 Confirmed reviews ALL

The staff are friendly and welcoming. We hope there's a fitness centre, and also we can play billiard freely without paying anymore.

Dear Yuanita V., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We hope that you will give your positive comments on Tripadvisor. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

great experience

Customer review rating 4.1/5

F. F. Solo - 09/12/2019 Confirmed reviews ALL

it's good that i can stay at mercure kuta bali... the best spot are on swimming pool... best view ever that i could say it's when sunset and the vibe was so chill so i feel so peace

Dear Amelia P., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Good Stay!

Customer review rating 4.1/5

Jay Families - 07/12/2019 Confirmed reviews ALL

Staffs were so friendly and helpful. We have a unexpected surprise. Even we didn't inform my wife's birthday when we checked-in. The next day three staffs came into the room with a small cake and sang a happy birthday song for my wife. Breakfast was more than average. Only what I missed was there was no fitness room.

Dear Doctor J., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

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