Mercure Kuta Bali 4 stars

Name: Mercure Kuta Bali
Address: KUTA, 80361, INDONESIA
Telephone: (+62)361/767411
Rating: 4.1

Customer review rating 4.1/5 2,116 reviews

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+ 13 Services

Mercure Kuta Bali

Hotel for travellers looking for local and authentic experiences

Located in the center of Kuta beach, the most famous beach in Bali and a popular tourist attraction, surrounded by fantastic dining, entertainment and shopping opportunities, The hotel features 130 spacious rooms designed in a Modern contemporary style, as well as two bars, a fabulous restaurant, a swimming pool, and spa facilities. Mercure Kuta Beach Bali also a part of the MyResort program featuring exclusive experiences for ALL members.

The Mercure Kuta Bali hotel is right next to numerous dining, nightlife entertainments and shopping areas. But don't miss out the hotel restaurant overlooking beautiful Kuta Beach. The restaurant offers a unique menu with a mix of Asian and western food. The hotel is a good place for business travelers with its 80 people meeting room. But the Mercure Kuta Bali hotel is also a great place to stay for holidays or romantic weekend in Bali. Surfers' paradise is easily accessed due to its central location.

Hotel extras

Prime location on the beachfront of the famous Kuta Beach
Infinity Swimming pool and Spa with Kuta ocean view
Devour in an exquisite and free flow beverage experience with MyGlass package
Newly refurbished Superior rooms
Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- WIFI in the communal areas
- WIFI in your room (Paying)
- WIFI access
- Optic fiber technology provides the highest possible speed of Internet connection.
- Internet access via Fiber Optics
Parking
- Private indoor parking Car Parking Is Free For All Guests and Visitors - Limited Spaces.
- Private outdoor parking
- Public outdoor parking (nearby)
- Bus/coach parking area
Accessibility for people with reduced mobility
- Wheelchair access
- Accessible bathroom
Babysitting on request
Air conditioned
- Air conditioning
- Manual temperature control
- Air Conditioning
NGURAH RAI Paying
Languages spoken at the hotel
- English
- Japanese
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PM Paying
Dry cleaning / Ironing
Boutiques/shopping
- Currency exchange
- Beauty salon
- Gift shop/newspaper shop
Concierge

Swimming pool
- Outdoor unheated pool Size Of Largest Swimming Pool Is 60m
- Natural swimming pool
Well-being
- Jacuzzi
- Massage
Babysitting on request
Golf course 9 holes
Clay tennis court (nearby)
Other sports activities
- Bicycles rental (nearby)
- Billiards/Snooker

Breakfast Paying
1 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

1 Meeting room(s)
Conventions hotel
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Bar
Meeting rooms

Wheelchair accessible hotel
- Express check-in
- Express check-out
- Late Checkout
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

Accessibility

Wheelchair accessible hotel
Check In & Check-out facilities
- Express check-in
- Express check-out
- Late Checkout
Wi-Fi
- High Speed WiFi
- WiFi at the hotel
- WiFi in the communal areas

- 10 parking spaces
- On site
- Parking opened 24/7
- Private

Mercure Kuta Beach Basement Park
- 10 parking spaces
- On site
- Parking opened 24/7
- Private

1 Restaurant(s)
2 Bar(s)
Buffet
Cold snacks

1 Restaurant(s)
2 Bar(s)
Breakfast

Buffet
Room service

Cold snacks

- On site
- Outside

Roof top Swimming Pool Currently unavailable
- On site
- Outside

Babysitting on request

Babysitting on request

3 Meeting room(s)
Meeting rooms

3 Meeting room(s)
Meeting rooms

Swimming pool
Currently unavailable

Sports activities

Swimming pool
Currently unavailable

- Air Conditioning
- Dry cleaning / Ironing
- 115 non-smoking rooms
- 115 rooms
- 4 floors
- 8 connecting rooms
- English
- Indonesian
- Japanese
- Concierge
- Currency exchange
- Safe deposit box at reception
- DPS (Extra)
- NGURAH RAI (Extra)

Hotel Services And Equipments
- Air Conditioning
- Dry cleaning / Ironing
Hotel informations
- 115 non-smoking rooms
- 115 rooms
- 4 floors
- 8 connecting rooms
Languages spoken at the hotel
- English
- Indonesian
- Japanese
Services available at reception
- Concierge
- Currency exchange
- Safe deposit box at reception
Shuttle (Extra) Currently unavailable
- DPS (Extra)
- NGURAH RAI (Extra)

Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X
Br Pande Mas
80361 kuta
indonesia

Tel: +62361767411

Fax: (+62)361/767417

Check-in from 14h00

Check out up to 12h00

By plane
NGURAH RAI At 5km / 3.11 miles - Shuttle paying
By boat
BENOA HARBOUR At 10km / 6.21 miles

GPS :-8.72085, 115.169742

Our accommodation(s)

Superior Double Bed (Up to 2 Adults & 1 Child)

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Superior Twin Beds (Up to 2 Adults and 1 Child)

Accessible room

Max. number of persons: 3
Area: From 25 m² / 269 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Deluxe Double Bed (Up to 2 Adults & 1 Child)

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Garden View *

Subject to availability

Deluxe Twin Beds (Up to 2 Adults & 1 Child)

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Garden View *

Subject to availability

Deluxe Double Beds Balcony (Up to 2 Adults & 1 Child)

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Garden View, City View *

Subject to availability

Deluxe Twin Beds Balcony (Up to 2 Adults & 1 Child)

Max. number of persons: 3
Area: From 27 m² / 291 sq ft
Views: Garden View, City View *

Subject to availability

Deluxe Ocean View Double Bed (Up to 2 Adults and 1 Child)

Accessible room

Max. number of persons: 3
Area: From 28 m² / 301 sq ft
Views: Ocean/Sea view *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Deluxe Ocean View Twin Beds (Up to 2 Adults and 1 Child)

Accessible room

Max. number of persons: 2
Area: From 28 m² / 301 sq ft
Views: Ocean/Sea view *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Refurbished Superior Double Bed

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Garden View *
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Bathroom products(...)

Refurbished Superior Twin Beds

Accessible room

Max. number of persons: 2
Area: From 24 m² / 258 sq ft
Views: Garden View *

Subject to availability

Wireless internet in your room
Free in Room Mineral Water
Coffee/tea making facilities
Satellite/cable colour TV
Direct dial telephone

Our restaurants and bars

ALANG ALANG RESTAURANT

Type of cuisine: Regional

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Monday 06:30 - 04:00
Tuesday 06:30 - 04:00
Wednesday 06:30 - 04:00
Thursday 06:30 - 04:00
Friday 06:30 - 04:00
Saturday 06:30 - 04:00
Sunday 06:30 - 04:00

LOTUS LOBBY BAR

Situated on the 1st floor. Our experienced bartender serves a choice of snacks, cocktails, beers and wines from morning to night.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

SUNSET POOL BAR

Located on the 4th floor by the pool and restaurant, the Sunset Bar offers spectacular views of Kuta Beach.

Monday 07:00 - 22:00
Tuesday 07:00 - 22:00
Wednesday 07:00 - 22:00
Thursday 07:00 - 22:00
Friday 07:00 - 22:00
Saturday 07:00 - 22:00
Sunday 07:00 - 22:00

Your meetings and events

Our meeting rooms

Number of meeting rooms: 1
Maximum size: 11 m²
Maximum capacity: 150 people
Maximum banquet capacity: 50 people

Find out more

Very Good Location

hartawan_cheung 08/04/2021 TripAdvisor review

Stayed with families, and satisfied with their service, despite the breakfast was not excellent but we really understand during this hard situation. Located just opposite famous Kuta beach, and also Beachwalk Mall, really very good location with valued money. Great Job Mercure Kuta Bali

Comfort & Location

jefriputra Business - 25/02/2021 TripAdvisor review

All Hotel Facility Comfort, enjoyable place for Business or for Family Vacation and Very nice location in Kuta Beach and near to go to any where to look all beautiful things in Bali. Hopefully Mercure Kuta Bali always keep the service and cleanliness for the comfort place in Bali

good location

HenryLie 31/10/2020 TripAdvisor review

we stay for 4 nights, and think the hotel is so so. know the situation they must reduce the staff, but think still acceptable. the breakfast is no separation from smoking and non smoking area and its really bothering us. when we check in, we got a smelly room, and we complain and ask to change room.

Dear HenryLie, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

Good location omly

hadi198424 03/07/2020 TripAdvisor review

the hotel has good location only opposite the beach and near the restaurants but the hotel room sizes are some how small and the service isn't that good according to mercure brand the breakfast was so poor that days

Dear hadi198424, Thank you for taking the time to tell us about your experience at the Mercure Kuta Bali. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Tony Andrianto General Manager

My place in Bali

jcoolorange 19/03/2020 TripAdvisor review

I have been staying with the beautiful people of Mercure Bali Kuta for many years now and would not hesitate to recommend its beauty from the rooftop pool to the breakfast buffet, so delicious !! I know as a long time guest i can only give you my opinion regarding my stays , but each time i have stayed i have met new guests who have had similar enjoyable experiences on their stays and also made a number of lifelong friends from all around the world. The staff here are world class in service for their guests, they are so beautifully going about their tasks in the respectful Balinese way, and should be commended for it , I will be a guest here as long as I can travel , Thank-you Management and long term staff I hope to see you soon

Dear jcoolorange, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located actually

Mhd W. A. Friends - 14/03/2020 Confirmed reviews ALL

Location, location and location Steps to reach the beach and market.

Dear Mhd Wassim A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very nice stay

Dianne Couples - 11/03/2020 Confirmed reviews ALL

The staff are amazing. What an asset to Accor - they took care of our every need and we so humble and lovely, i cant say enough about them!

Dear Dianne K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Perfect place to spend your vacation.

Abdulmonem M. Families - 03/03/2020 Confirmed reviews ALL

It was a good to stay at Mercure.

Dear Abdulmonem M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located. Friendly staffs.

Intan A. S. Families - 24/02/2020 Confirmed reviews ALL

All of the staff are friendly including the security. My kid was very happy during the stay.

Dear Intan Alfrian S., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Great hotel in the middle of Kuta

Drew Families - 24/02/2020 Confirmed reviews ALL

As a family we quite often stay at Mercure Kuta. It's a great hotel located in the middle of Kuta. Great staff. Good prices. Everything was fantastic from check in the check out. The only downside is the room fridges are not actual fridges and dont keep very cold. They also have a glass door and a light that stays on all night. Please change them back to the old style fridges.

Dear Drew K., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Well located, near shops restaurants and bars.

Michelle Couples - 15/02/2020 Confirmed reviews ALL

Location is great, very polite staffs and breakfast was amazing. Only thing is our room was not expected as twin bed which was prepared for us knowing that we are couple. However, appreciate the quick response of the team to accommodate our bed request to change.

Dear Michelle, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Çomfortable stay

Urmila S. B. Couples - 06/02/2020 Confirmed reviews ALL

It was a fabulous experience .

Dear Urmila B., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Lokasi yg benar2 sangat strategis

Wisnu Friends - 01/02/2020 Confirmed reviews ALL

Overall that was cool stayed at Mercure Kuta Beach Hotel. I’ll be back there someday when I’m in Bali

Dear Wisnu M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Nice sunset view from roof top pool

SetiyoK1 Family - 16/01/2020 TripAdvisor review

Nicely located just across Kuta beach. Walking distance also to the mall. Do not forget to enjoy sunset frim ITS roof top pool as it directly heading toward west which we Will be able to see the sunset without any obstacles. Improvement needed on the room balcony seal as it was heavy rain during my stay and water ingress in to the room and flooded it.

Dear SetiyoK1, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. And your comment about our balcony seal will be follow up as soon as possible. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

like the room and breakfast

Widhi M. Families - 07/01/2020 Confirmed reviews ALL

enjoy and near the beach

Dear Widhi m., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Staf ramah sekali

Donny Families - 31/12/2019 Confirmed reviews ALL

Hotel yg sangat ramah, dan berkualitas. Good job. Thanks for yours kindly and good cooperation.

Dear Deonny A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Satisfied and recommended

Dedi M. Families - 30/12/2019 Confirmed reviews ALL

Room comfortable, clean and friendly.

Dear Dedi M., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Selvi Solo - 30/12/2019 Confirmed reviews ALL

good location ...

Dear Selvi A., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Very pleasant stay

mickmallah Friends getaway - 29/12/2019 TripAdvisor review

Very nice hotel, people were great and friendly, place was very clean. Only thing that could have been better is the breakfast Buffett could do with a bit more variety.Already planing to book there again with the family

Dear mickmallah, We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Fantastic

Hernani Families - 23/12/2019 Confirmed reviews ALL

Our stay at Mercure Kuta Bali was fantastic. Location was very convenient to Kuta Beach and Beachwalk Mall. Room was cleaned and comfortable. Would be great if more varieties for the buffet breakfast. Overall happy with our stay. Would definitely consider return to Mercure Kuta Bali.

Dear Hernani R., We very much appreciate your comments regarding your stay at the Mercure Kuta Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Our most recent 20 reviews

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