Mercure Kuta Bali 4 stars

Customer review rating (ALL Rating) 4.9/5 109 reviews

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Description

Hotel extras

  • Prime location on the beachfront of the famous Kuta Beach

  • Infinity Swimming pool and Spa with Kuta ocean view

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Superior rooms

  • Treat your kids to all-inclusive kids' menus and activities (10am to 4pm) with MyKids package

Our accommodation(s)

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Hotel location

Mercure Kuta Bali

Jalan Pantai Kuta 10 X, Br Pande Mas
80361 KUTA
Indonesia

GPS:-8.72085, 115.169742

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

ALANG ALANG RESTAURANT

On the 4th floor, the thatched roof is reminicent of a traditional Balinese village. With fantastic views over Kuta Beach, the restaurant offers a unique menu of a mix of Asian and western food. Dinner is a buffet style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.9/5  109 reviews

TripAdvisor Rating  3.5/5  1,785 reviews

Overall Best

TripAdvisor rating 5.0/5

978shanab Couples - TripAdvisor review

Wowwww.... just wow.. blown away with an amazing experience we had with Mercure kuta .. from the time we stepped off our car to reception... the lovely welcome by Gogdus ( sorry if I spell his name wrong) and then to reception Eni ... she warmly welcomed us with a great smile and kind words. Her excellent customer service just amazed us .We only stayed one night .. was just testing how good services and rooms are .. And omg, we are blown away.. I love the services ... location is so good .. close to everything. I'm definitely coming back.

awesome place to stay

TripAdvisor rating 4.0/5

narendralalli Families - TripAdvisor review

overall good stay. only problem with the front deck person, they do not understand English properly and give a hard time after full day travelling. even very reluctant to give the rooms key. we have to wait for 30-45 mins for the same. very less option for vegetarian food. but still the restaurant staff manage to provide us.

Good location

TripAdvisor rating 4.0/5

andreltreis Couples - TripAdvisor review

The hotel is really nice and have a great location, right in the centre of Kuta beach, with a lot of restaurants and shops nearby, close to airport which is via taxi around 30min. The whole staff are friendly and polite, always kin to help you. The room is good size, just that we got the one facing the hard rock hotel which got some noisy, and we think this kind of room need some renovation. If you can get room facing inside hotel and the lake of fish carpas it might get less noise and tranquil. The swimming pool is excellent and the view of sunset are amazing, the only thing it is needed are the sun umbrellas for each sun chairs, the breakfast is great with lots of options. If local culture cuisine and other options. Overall would recommend and stay again as far as it get another kind of room.

Dear Mr/s Andreltreis, We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

A fabulous stay!

TripAdvisor rating 5.0/5

YaseminArtur Couples - TripAdvisor review

An absolute gem in the heart of Kuta, Mercure Kuta Bali exceeded our every expectation! As a travel couple, we were drawn to this resort for its promise of relaxation and adventure, and it delivered on both fronts. The highlight of our stay was undoubtedly the mesmerizing floating sunset experience. Drifting in the pool while witnessing the sky ablaze with colors was simply unforgettable—a moment we'll cherish forever. Beyond the breathtaking sunsets, the resort itself was a haven of comfort and luxury. Our room was elegantly appointed, offering a peaceful retreat after days of exploring Bali's vibrant culture and stunning beaches. The staff were incredibly attentive, always on hand to ensure our every need was met with a smile. And the location couldn't have been better, with Kuta's bustling streets and pristine beaches just steps away. Whether lounging by the pool, indulging in delicious cuisine, or venturing out to explore, every moment at Mercure Kuta Bali was pure bliss.

Dear Mr/s YaseminArtur, We very much appreciate your comments regarding your stay at the Mercure Kuta Beach Bali. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Tony Andrianto General Manager

Great location, great stay

Customer review rating 5.0/5

William Couples - Confirmed reviews ALL

I loved everything there. The location is perfect - beachfront on one of the best beaches from Bali - Kuta beach. The hotel itself is very nice - a combination between modern and traditional with a lot of green. Beautiful infinity swimming pool. The room is very nice with new furniture and comfy beds. Excellent breakfast in a beautiful restaurant with swimming pool and sea view. Very friendly and helpful staff. I will definitely come back to this hotel

Dear William, We are very grateful for your comments regarding your visit to Mercure Kuta Bali. It is a pleasure for us to receive positive feedback. We will share your comments with our team. We are confident that this feedback will be motivating for all our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that your next visit will be as satisfying as the previous one. Best regards, Tony Andrianto, General Manager

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Other web-users rate our hotel

  • 1,040 reviews 9.6/10 Location
  • 1,917 reviews 8.3/10 Room
  • 1,886 reviews 9.4/10 Service
  • 31 reviews 7.4/10 WiFi
  • 996 reviews 8.9/10 Amenities
  • 825 reviews 8.1/10 Cleanliness
  • 524 reviews 8.7/10 Vibe
  • 505 reviews 5.4/10 Comfort

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