Mercure Bali Legian 4 stars

Name: Mercure Bali Legian
Address: BALI, 80361, INDONESIA
Telephone: (+62)361/9386100
Rating: 4.5

Customer review rating 4.5/5 6,101 reviews

ALLSAFE approved hotel

Best price guarantee

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+ 23 Services

Mercure Bali Legian

Hotel for travellers looking for local and authentic experiences

Come and stays in the prime location where everywhere is easy to reach, whether you're here for leisure or business. The team and I look forward to welcoming you in our beautiful and modern hotel, let's create unforgettable memories together.

Mr Daniele RUIU, Hotel Manager

Mercure Bali Legian is strategically located in the Legian area at the intersection of popular tourist destinations. It is close to the surrounding places of interest such as Legian beach, Seminyak and Kuta area. Kuta-Legian beach is only 7 minutes walking distance from the hotel. Mercure Bali Legian is the perfect hotel for business or leisure travel and is ideal for anyone from families, to honeymooners, to corporate clients. Part of the MyResorts program featuring exclusive experiences for ALL members.

Strategically located on the main street of Legian and a mere stroll to the famous Kuta and Legian beaches, exciting nightlife, numerous restaurants and the famed shopping district of Seminyak. 15 minutes walk from Beachwalk shopping centre, Mercure Bali Legian is the perfect choice for the explorer.

Hotel extras

Deluxe Room with Plunge Pool
Devour in an exquisite and free flow beverage experience with MyGlass package
Close to restaurants, bars, shopping, and nightlife
Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package
Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

WIFI/Internet Access
- WIFI at the hotel
- High-speed Internet
- WIFI in the communal areas
- WIFI in your room
- WIFI access
Parking
- Public indoor parking
- Bus/coach parking area
- Valet parking
Accessibility for people with reduced mobility
- Reduced mobility rooms
- Wheelchair access
- Reduced mobility facilities
- Accessible bathroom
Services for children
- Babysitting on request (Paying)
- Children's Club for 3 to 6 years
Air conditioned
- Air conditioning
- Manual temperature control
Languages spoken at the hotel
- German
- English
- Spanish
- Italian
Reception open 24 hours a day
LATE CHECK-OUT UP TO 6PM Paying
Dry cleaning / Ironing
Cash machine
Porter
Concierge

Pool
Fitness centre
Massage Paying
Services for children
- Babysitting on request (Paying)
- Children's Club for 3 to 6 years

Breakfast Paying
1 Restaurant(s)
2 Bar(s)
Room service
- Hot meals
- Cold snacks
- Opening hours : Week 24 Hours
- Opening hours : Week-end 24 Hours

7 Meeting room(s)
Self service business centre
Copy/print service available

Services in the hotel and nearby

Check-in from 14h00 - Check out up to 12h00

In summary

Swimming pool
Car park
Restaurant
Wheelchair accessible hotel
Well-being
Air conditioning
Wi-Fi
Breakfast
Bar
Meeting rooms

2 Restaurants
One Bar
Breakfast
- Breakfast à la carte (Extra)
Room service
- Cold snacks
- Hot meals

One Meeting room
Business Center
- Self service business center

Wheelchair accessible hotel

Hotel informations
- 321 rooms
- One room for people with reduced mobility
- No family room
- 17 connecting rooms
- 321 non-smoking rooms
- 5 floors
Languages spoken at the hotel
- Indonesian
- Italian
- Spanish
- English
- German
Laundry / Valet Services
- Dry cleaning / Ironing
Wi-Fi
- WiFi in the communal areas
- WiFi at the hotel
- High Speed internet
Air conditioning
- Air Conditioning
Reduced mobility Facilities
Elevator to all floor
Check In & Check-out facilities
- Late Checkout
Porter
- Porter
Concierge
- Concierge
Safe deposit box at reception
- Safe deposit box at reception

Basement Parking
- On site
- 50 parking spaces
- Private
- Parking opened 24/7
- Parking with security service
- Valet parking

Poole Swimming Pool Currently unavailable
- Outside
- On site
Ancak Swimming Pool
- Outside
- On site
Fitness Center
- On site

Services for children
- Board games available
- Childrens Club for 3 to 6 years
- Play area

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361 bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Check-in from 14h00

Check out up to 12h00

By plane
NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Our accommodation(s)

Superior King Bed

Accessible room

Max. number of persons: 3
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Superior Twin Bed

Max. number of persons: 3
Area: From 28 m² / 301 sq ft

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Deluxe King Bed with Balcony

Max. number of persons: 3
Area: From 35 m² / 377 sq ft
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Deluxe Twin Bed with Balcony

Max. number of persons: 3
Area: From 35 m² / 377 sq ft
Most of the accommodation: Balcony *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Family Room with 1 King Size Bed and Children Bunk Bed

Max. number of persons: 4
Area: From 40 m² / 431 sq ft

Deluxe King with Plunge Pool

Max. number of persons: 3
Area: From 65 m² / 700 sq ft
Most of the accommodation: Private Pool *

Subject to availability

Wireless internet in your room
High speed internet
Free in Room Mineral Water
Coffee/tea making facilities
Bathrobe

Our restaurants and bars

ANCAK RESTAURANT & LOUNGE

Type of cuisine: International

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

LOUNGE BAR AND WINE

The Lounge Bar is located near the lobby. Choose from our extensive selection of drinks and light snacks, as you enjoy the view of the garden at our lobby.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Currently unavailable

POOLE BAR & LOUNGE

Ideally located in a serene environment. Perfect for private functions, both internal and external groups are welcome. Our FB team & diverse Chef can tailor a function to your budget & taste.

Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

Your meetings and events

Our meeting rooms

Number of meeting rooms: 7
Maximum size: 156 m²
Maximum capacity: 170 people
Maximum banquet capacity: 88 people

Find out more

Great Location and Helpfull Staff

Hari Business - 08/09/2021 Confirmed reviews ALL

The hotel located at strategi Location in Legian, Just 5 minutes walking distance to kuta beach. Staff very Helpfull and provide great experience during my stay there. During this pandemic periode restaurant close at 14.00 local time and it's acceptable during PPKM level 4:30 at Bali. Restaurant applied strict CHSE which guarantee our stay there and avoid COVID 19 spreading. This hotel recomended for those who like Legian and walking distance to kuta beach. Surely Will recomend This hotel and Will stay when visit Bali next time.

Dear Haritama, MR. H., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front office Manager

Very limited voucher tu be used for Accor Member

Deny S 04/09/2021 TripAdvisor review

I stay for one night and want to use my upgrade room and free breakfast voucher. But the receptionist not allowed me to use those voucher at the same time impolitely. I told them that I was stay there 3 months ago but allowed me to apply both of the voucher at the same time. I think there is miscom problem in the hotel frontline management. Very disappointed and very not recommended hotel for Accor member.

Dear Mr. Deny S Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. for the member voucher breakfast and the room upgrade voucher we are so sorry for the inconvenience caused as the term and condition of the membership is only one voucher can be used for each day, Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Warmest Regards I Komang Mudita Front Office Manager

Cozy hotel in Legian

Leny Families - 30/08/2021 Confirmed reviews ALL

We love to stay here, the room was clean, spacious and soundproofing are good. Near to kuta area and a lot of souvenir shop, minimarket, pub, resto around this hotel. The hotel use highly covid protocol in area hotel, the breakfast was made by order not buffet like they used before pandemic. The staff are polite and helpful. The pool are big enough for adult, kids pool are separate from the adult pool so is very safety to let your kids swimming. Keep strong and i wish i can goback here soon.

Dear Leny, Mrs. M., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

GOOD stay

Andrey A. Solo - 29/08/2021 Confirmed reviews ALL

Fast check in/out, very friendly staff (all staff), clean, very nice bedroom and facility, close to the beach

Dear ANDREY , MR. MARTHIN A., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

Very nice hotel

Ngurah Business - 21/08/2021 Confirmed reviews ALL

I love this hotel. Nice and helpful staffs, clean room, and good location.

Dear NGURAH, MR. Y., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I KOmang Mudita Front Office Manager

Good

Ladu Business - 21/08/2021 Confirmed reviews ALL

Good service clean room

Dear LADY, MRS. M., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front office Manager

Good stay, clean & comfort

Daniel K. Families - 25/06/2021 Confirmed reviews ALL

Easy to access and friendly staff.

Dear Paulus , MR. K., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

Great

Lisa V. Business - 25/06/2021 Confirmed reviews ALL

Warm, dedicated and helpful hotel employee towards guest

Dear Lisa , MRS. V., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front office Manager

Good stay

Handy T. Business - 24/06/2021 Confirmed reviews ALL

Room was ok , only the food taste still need a lot improvement

Dear HANDY , MR. T., Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Komang Mudita front office Manager

Well located, overall still in good shape considering the pandemic happen in the world

Bob S. Business - 13/06/2021 Confirmed reviews ALL

Stay for 2 nights for work, got room upgrade to bigger room with plunge pool. Room is clean and still well maintained. Overall good experience. Traffic is less, it is easy to get around, i think even easier from legian rather than from denpasar where more traffic

Dear BOB , MR. s., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager

Good location & room

Dadan Solo - 31/05/2021 Confirmed reviews ALL

Good for work & staycation

Dear Dadan , MR. H., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita front Office Manager

Nice stay

Lany Families - 07/04/2021 Confirmed reviews ALL

Great room with plunge pool, very good service and all my requested approved.. thank you so much, will be back soon

Dear FATMA , MRS. D., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, I Komang Mudita Front Office Manager

Nice Location and service

WinstonSby Business - 28/02/2021 TripAdvisor review

When I stayed there, only first floor rooms are opened. Few guests during the pandemic. Was upgraded to room with private pool. The hotels location is good, and the staffs are nice and accomodating. Definitely will come back.

Dear Happiness33147873193 warmest greeting from Mercure Bali Legian. thank you for taking the time to share your experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. warmest regards I Komang Mudita front office Manager

Room condition is not so well maintained

Hari Business - 27/01/2021 Confirmed reviews ALL

Water went inside the room through main door during heavy rain Mosquitos/insects in the room Noise coming from the above room renovation, even until midnight Swimming pool and surrounding area were dirty and not well maintained

Dear Mr. Harijadi. Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Komang Mudita front office Manager

Decent Hotel in the Center of Legian

esantoso 05/01/2021 TripAdvisor review

Mercure Legian is one of my favorite hotel in Legian. Location is very good as it is in the center of Legian, so just within walking distance to many restaurants, bars and shops. Too bad, this time, due to covid, all crowd in Legian did not exist as most places are still close. All the staff are very friendly and special thank to bu Melisa, who is very helpful during my stay in Mercure. Room with plung pool is very nice

Dear Mr. Esantoso, warmest greeting from mercure Bali Legian. thank you for taking the time to share your great experience during your stay in Mercure Bali Legian. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one warmest regards. I Komang Mudita front office Manager

Good Location, Friendly customer service.

Yin Friends - 31/12/2020 Confirmed reviews ALL

Rooms are OK, maybe because of the pandemic and it's quiet there is no buffet food in the morning only cooked according to guest orders. There are not many choices on the food menu.

Dear Mr. Chai In, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by food selection due we adapt with the newest regulation for buffet temporarily. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very Good Stay during Pandemic

Grisella D. L. Business - 29/12/2020 Confirmed reviews ALL

Hello Mercure Legian Staff Hotel! thanks alot for your help during my stay. i had incredible service!

Dear Ms. Grisella, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are very glad to know that you felt safe during your stay. As you already see on the Accor website, we are certified with ALLSAFE and CHSE from Indonesia' government. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Good location but needs an upgrade.

Joan H 11/02/2020 TripAdvisor review

The Mercure Bali Legian is in a great location but needs an upgrade as you are paying near top dollar for the stay. The billing system is the strangest system I have ever encountered and needs to be fully explained to guests as they arrive to stop guests being completely confused and angry.

Dear Joan H, Thank you for choosing Mercure Bali Legian during your recent visit to Bali. I have passed on and discussed your comments with the team who are saddened that you have not carried back amazing memories of your stay with us. Following up your feedback about the billing system, would you mind to send me the email to gr@mercurebalilegian.com for further information in order to follow up this matter with related department? We do apologize for inconvenience caused and we look forward to a return visit in the future to allow us to make up for these shortfalls that you have highlighted in your review. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Horrible stay

lisacI1294ZO 09/02/2020 TripAdvisor review

my daughter booked this as a staff member , she doesnt have a card as they are in the process of getting new ones however was given a letter my her manager to confirm staff rates applicable. however everytime we had breakfast we had to spend 30 min with reception to verify that staff rates were applicable. they didnt honor as she didnt have the card and couldnt show the letter as that was given to them at check in . the stay here was so bad i wont ever return. we paid for late check out so we could sleep through the day as we had a night time flight only for them to have a cocktail party on the 6th right outside our room, closing one of the pools to patrons. we couldnt sleep because the mc and music was so loud. the rooms were never cleaned properly.over all a very disapointing experience.

Dear lisacl1294ZO, Thank you for choosing Mercure Bali Legian during your recent visit to Bali. I have passed on and discussed your comments with the team who are saddened that you have not carried back amazing memories of your stay with us. We do apologize for the misunderstanding of the discount. We will do further investigation for this matter through related departments. For the party, it is annual party for member which welcome everyone to join. We do apologize for inconvenience caused by the noise. We hope we have the second chance to look forward for your return visit in the future to allow us to make up for these shortfalls that you have highlighted in your review. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Mercure Bali Legian

rachelwah2020 02/02/2020 TripAdvisor review

Our recent stay at the Mercure Bali Legian has been great, employees are courteous, warmth and quick to come to your service, hotel is nice and located at a strategic location with easy access to shops and food, we really enjoy the stay! thank you !

Dear rachelwah2020, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. Thank you for sharing your feedback. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future and do not hesitate to contact me through email if you need any assistance for your other visit to Bali, especially in Legian area. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

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