I went to Bali for business, the plan was to only stay 1 night, because I was comfortable with the room I was staying in, I finally extended it again.

pleasant stay, constantly improved service. Room need maintenance.

I like the warm ambience and the location is very strategic and near to the beach. I like the staff they're really nice. The laundry service is really fast i like that but i lost my socks when i stay here The room is less maintenance i guess? Mixer tap is broke and tissue handle too (almost). The food is awful. I hope you guys can improve the taste of the food, even the basic menu like nasi goreng is not having taste at all. Good luck! ❤️

a review is sometimes not nice to say. but for your good I have to say. 1. your wifi is not good in my room. 2. Your garden is not tidy. try you to my balcony and then look left right and down. I understand this pandemic is making it difficult for you. but you still have to take good care of your property. 3. Your food taste 6/10. 4. Your staf 9/10

This was the first time I stayed here at Mercure Legian, and it was certainly very satisfying. The room was big and comfy (special thanks to the front office staff who gave me an upgrade for my elite Accor membership). The staff were all friendly and welcoming. I felt safe and confident that they implemented hygiene and covid safety protocols. They required that the customers be vaccinated and use PeduliLindungi apps. The room was also disinfected regularly. The hotel's location is also very good, near Legian/Kuta beach and close to many good restaurants. The only reason I give this hotel a 9 out of 10 is that I felt the breakfast was lackluster, though I understand it was very limited to the situation. It could have been better. Overall, it was exceptional and I would definitely love to come back.

Stayed here for 5 nights and I had a nice experience. 1. Check-in process I actually arrived a few hours earlier from the check-in hours but my room was ready, probably because there weren't many guests staying at that time. My ALL benefit was easily recognized and fulfilled. Surprisingly I got complimentary of fresh slice fruits which is perfect for hot weather in Bali. 2. Room I was staying in Room 106, and the room is pretty standard with other Mercure branded hotel. Almost squeaky clean but the glass table already shown wear and tear. Size is decent for solo/couple, however for parents who travels with kids, you might want to consider a bigger room. I was expecting my room to be located in the high floor per my usual preference, but it's not a big deal, turns out the room was decent and close to the pool. Moreover, I don't have to worry about waiting/sharing elevator as Bali is still under Level 3 PPKM for Covid-19 prevention. Other minor issue was: the pillow, I think it needs to be replaced, it's too flat. 3. Restaurant As there weren't enough occupancy, breakfast was a la carte with 3 different of kind: continental, American, and Indonesian with a choice of side dishes. To be fair, I actually prefer a ala carte breakfast especially in the pandemic situation, I'm super hesitant to share buffet with other guests. Taste was decent, restaurant waiter/waitress may asked how's the food, some people may find it awkward, but I think it's a nice personal touch. Food portion is huge, I'm unable to finish most of the time because of my small tummy. I wish there was an option for 1/2 portion, because I personally don't like wasting food. 4. Location I think the location is great. Plenty of shops although most of them are closed due to pandemic (sadly) but there are essentials like mini market, money changer, and 5 minutes to Legian beach. 5. Covid-19 Protocol ALLSAFE branding is not just a name, I think this hotel managed to elevate their hygiene standard really well. Now it's just up to guests whether they want to comply or not (though you should follow, please!)

Staff was very good and we have good rest and good breakfast everyday

Overall it was a nice experience especially with the hotel situated near the beach and other touristy spots, affordable price, friendly and perceptive staff and comfortable room

Close to everywhere, good stay, good room, staff very helpfull

Fast Check-in and excellent customer service form the front desk

I stay for one night and want to use my upgrade room and free breakfast voucher. But the receptionist not allowed me to use those voucher at the same time impolitely. I told them that I was stay there 3 months ago but allowed me to apply both of the voucher at the same time. I think there is miscom problem in the hotel frontline management. Very disappointed and very not recommended hotel for Accor member.

When I stayed there, only first floor rooms are opened. Few guests during the pandemic. Was upgraded to room with private pool. The hotels location is good, and the staffs are nice and accomodating. Definitely will come back.

Mercure Legian is one of my favorite hotel in Legian. Location is very good as it is in the center of Legian, so just within walking distance to many restaurants, bars and shops. Too bad, this time, due to covid, all crowd in Legian did not exist as most places are still close. All the staff are very friendly and special thank to bu Melisa, who is very helpful during my stay in Mercure. Room with plung pool is very nice

The Mercure Bali Legian is in a great location but needs an upgrade as you are paying near top dollar for the stay. The billing system is the strangest system I have ever encountered and needs to be fully explained to guests as they arrive to stop guests being completely confused and angry.

my daughter booked this as a staff member , she doesnt have a card as they are in the process of getting new ones however was given a letter my her manager to confirm staff rates applicable. however everytime we had breakfast we had to spend 30 min with reception to verify that staff rates were applicable. they didnt honor as she didnt have the card and couldnt show the letter as that was given to them at check in . the stay here was so bad i wont ever return. we paid for late check out so we could sleep through the day as we had a night time flight only for them to have a cocktail party on the 6th right outside our room, closing one of the pools to patrons. we couldnt sleep because the mc and music was so loud. the rooms were never cleaned properly.over all a very disapointing experience.