Mercure Bali Legian 4 stars

Customer review rating 4.5/5 6,080 reviews

ALLSAFE approved hotel

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Room 1

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Mercure Bali Legian
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+ 22 Services

Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Cash machine
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • MassagePaying
  • Services for children
Catering
  • BreakfastPaying
  • 1 Restaurant(s)
  • 2 Bar(s)
  • Room service
Business services
  • 7 Meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361 bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Our accommodation(s)

Superior King Bed

Accessible room
  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Bed

  • Max. number of persons: 3
  • Area: From 28 / 301 sq ft
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe King Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Family Room with 1 King Size Bed and Children Bunk Bed

  • Max. number of persons: 4
  • Area: From 40 / 431 sq ft

Deluxe King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 65 / 700 sq ft
  • Most of the accommodation: Private Pool *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe
Rooms

Our restaurants and bars

ANCAK RESTAURANT & LOUNGE

Type of cuisine: International

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR AND WINE

Non contractual photo

The Lounge Bar is located near the lobby. Choose from our extensive selection of drinks and light snacks, as you enjoy the view of the garden at our lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLE BAR & LOUNGE

Non contractual photo

Ideally located in a serene environment. Perfect for private functions, both internal and external groups are welcome. Our FB team & diverse Chef can tailor a function to your budget & taste.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 156

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 88 people

Find out more

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

6,080 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,116 reviews

2020 TripAdvisor Certificate of Excellence
Certificate of excellence 2020

Nice stay

Customer review rating 5.0/5

Lany Families - 07/04/2021 Confirmed reviews ALL

Great room with plunge pool, very good service and all my requested approved.. thank you so much, will be back soon

Nice Location and service

TripAdvisor rating 4.0/5

WinstonSby Business - 28/02/2021 TripAdvisor review

When I stayed there, only first floor rooms are opened. Few guests during the pandemic. Was upgraded to room with private pool. The hotels location is good, and the staffs are nice and accomodating. Definitely will come back.

Dear Happiness33147873193 warmest greeting from Mercure Bali Legian. thank you for taking the time to share your experience during your stay with us. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. warmest regards I Komang Mudita front office Manager

Room condition is not so well maintained

Customer review rating 3.0/5

Hari Business - 27/01/2021 Confirmed reviews ALL

Water went inside the room through main door during heavy rain Mosquitos/insects in the room Noise coming from the above room renovation, even until midnight Swimming pool and surrounding area were dirty and not well maintained

Dear Mr. Harijadi. Thank you for taking the time to tell us about your experience at the Mercure Bali Legian. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Mercure, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, I Komang Mudita front office Manager

Decent Hotel in the Center of Legian

TripAdvisor rating 5.0/5

esantoso 05/01/2021 TripAdvisor review

Mercure Legian is one of my favorite hotel in Legian. Location is very good as it is in the center of Legian, so just within walking distance to many restaurants, bars and shops. Too bad, this time, due to covid, all crowd in Legian did not exist as most places are still close. All the staff are very friendly and special thank to bu Melisa, who is very helpful during my stay in Mercure. Room with plung pool is very nice

Dear Mr. Esantoso, warmest greeting from mercure Bali Legian. thank you for taking the time to share your great experience during your stay in Mercure Bali Legian. is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one warmest regards. I Komang Mudita front office Manager

Good Location, Friendly customer service.

Customer review rating 4.5/5

Yin Friends - 31/12/2020 Confirmed reviews ALL

Rooms are OK, maybe because of the pandemic and it's quiet there is no buffet food in the morning only cooked according to guest orders. There are not many choices on the food menu.

Dear Mr. Chai In, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by food selection due we adapt with the newest regulation for buffet temporarily. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very Good Stay during Pandemic

Customer review rating 5.0/5

Grisella D. L. Business - 29/12/2020 Confirmed reviews ALL

Hello Mercure Legian Staff Hotel! thanks alot for your help during my stay. i had incredible service!

Dear Ms. Grisella, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are very glad to know that you felt safe during your stay. As you already see on the Accor website, we are certified with ALLSAFE and CHSE from Indonesia' government. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Good stay

Customer review rating 5.0/5

Rossi Families - 26/12/2020 Confirmed reviews ALL

Satisfied...

Dear Drs. Yarlis, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are very glad to know that you felt safe during your stay. As you already see on the Accor website, we are certified with ALLSAFE and CHSE from Indonesia' government. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Perfect

Customer review rating 5.0/5

Anonymous Business - 16/12/2020 Confirmed reviews ALL

Friendly staff, Ms. Melisa is very helpful. Clean and ready to welcome the guest with new protocol.

Dear C., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are very glad to know that you felt safe during your stay. As you already see on the Accor website, we are certified with ALLSAFE and CHSE from Indonesia' government. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Comfort room. Strategic Location.

Customer review rating 4.0/5

Ken S. Business - 11/12/2020 Confirmed reviews ALL

Good hotel. Comfort room. Strategic location. Unfortunately during this pandemic situation, not easy to get many guests.

Dear Mr. Ken A., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are very glad to know that you felt safe during your stay. As you already see on the Accor website, we are certified with ALLSAFE and CHSE from Indonesia' government. We thank you for your understanding for limited facilities during current situation and we look forward to see you again while we open all facilities. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Friendly service

Customer review rating 5.0/5

Anonymous Business - 10/12/2020 Confirmed reviews ALL

Clean and well prepare to open the accommodation during pandemic

Dear Mrs. Mira, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We are very glad to know that you felt safe during your stay. As you already see on the Accor website, we are certified with ALLSAFE and CHSE from Indonesia' government. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Loved it.. great location. Beautiful staff..

Customer review rating 5.0/5

Deb K. Friends - 07/04/2020 Confirmed reviews ALL

Have been before and will be back again

Dear Ms. Brooke, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located and nice hotel

Customer review rating 5.0/5

Maurice B. Couples - 30/03/2020 Confirmed reviews ALL

Well located and very nice hotel. Excellent staff also

Dear Mr. Maurice, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Excellent stay as always

Customer review rating 5.0/5

Daniel B. Solo - 28/03/2020 Confirmed reviews ALL

No matter what the situation is, Mercure Bali Legian never disappoints. It is my favourite hotel in Legian, with customer service excellence that goes beyond borders. I have stayed here for over 14 nights the past year alone, and will always be missing this hotel whenever we are apart. Like two souls falling and staying in love. Mercure Bali Legian, here’s to our romance!

Dear Mr. Edmund, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager
Customer review rating 2.5/5

Sue Families - 25/03/2020 Confirmed reviews ALL

Hotel nearly empty booked 2 rooms for 3 nights asked if an upgrade to a balcony room would be possible yes but need to pay $248 - that’s crazy I have stayed here before but so disappointed this time

Dear Mrs. Susan, Warmest Greeting from Mercure Bali Legian Thank you for taking time to pass on your feedback on your recent visit with us. I am disappointed to see the rating you have given following your recent visit to our hotel. As a team, we always strive our best to provide a genuine and outstanding service. We deeply apologize for inconvenience happened to you. We take a note all of your feedback and contact related head of department for further action. We wish to see you again in the future and you will reconsider us for your future stay. Feel free to drop an email to gr… and I will be very happy to assist your booking personally. Sincerely Melisa Guest Experience Manager gr…

Excellent

Customer review rating 4.5/5

Michael W. Couples - 24/03/2020 Confirmed reviews ALL

Could not ask to be looked after more in harrowing circumstances.

Dear Mr. Michael, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located

Customer review rating 4.5/5

Paul K. Solo - 23/03/2020 Confirmed reviews ALL

It’s always great and staff friendly and helpful. I always notice a slight musty or mouldy smell at the hotel - it’s been there for at least 3 years. In the air conditioning?

Dear Mr. Paul, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We do apologize for inconvenience caused by moldy smell. Our Chief Engineering will follow up straight away follow up the feedback and ensure it will not happen again in the future. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Good Location, Easy to walk to everything. Staff were very accommodating.

Customer review rating 4.0/5

Monique Families - 23/03/2020 Confirmed reviews ALL

When we arrived there was a mistake with the room we had booked. The staff were extremely apologetic and changed our room to the request room straight away. all their services from pool and bar, restaurant and day spa were great and all the staff were amazing.

Dear Ms. S., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located friendly staff great facilities

Customer review rating 4.5/5

Tom Families - 23/03/2020 Confirmed reviews ALL

Friendly staff with good location . Felt pampered and secure. Will definitely return for another stay.

Dear Mr. Thomas, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great, Safe Location, close to all Bali holiday requirements

Customer review rating 4.0/5

Carl Couples - 23/03/2020 Confirmed reviews ALL

Well run hotel, eager to please guests. Good facilities and eateries and bars. Included breakfast is an adequate buffet. Happy hour is good value.

Dear Mr. Carl, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located,great stay

Customer review rating 5.0/5

Aisyah'alfi Families - 22/03/2020 Confirmed reviews ALL

Location was good acessible to all our needs including laundry and supermarkets. The family room was clean,comfortable and spacious to accomodate me and my family. My kids love the room and pool so much!

Dear Mr. K., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

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