Mercure Bali Legian

Mercure Bali Legian 4 stars

Customer review rating (ALL Rating) 4.5/5 117 reviews

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Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

ALLSAFE approved hotel

Hotel location

Mercure Bali Legian

Jl Legian No 328, Legian Kelod Kuta, Kuta, Bali
80361 BALI
Indonesia

GPS:-8.708029, 115.171947

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

ANCAK RESTAURANT & LOUNGE

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Our accommodation(s)

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  117 reviews

TripAdvisor Rating  4.0/5  2,160 reviews

Amazing service in an OK hotel

TripAdvisor rating 5.0/5

MDonTrip Families - TripAdvisor review

I was writing this review before check out. Stayed here with my wife and my 3 y.o boy. The hotel is O.K, the breakfast is O.K. No major minus, yet not an outstanding one. The reason why i gave 5 stars is because the way they respond to my family needs. The highlight is when the bring a new fridge from different floor because the minibar fridge in my my room is not working well while i need to keep milk for my boy there. At the same day, they also want to change my bedsheet in the afternoon because my boy accidentaly drop his milk on the bed. Amazing stay and will deff comeback. Btw, their location amazing.

Well located

Customer review rating 5.0/5

Gayani Families - Confirmed reviews ALL

Really good welcoming, well presented staff

Dear Gayani S., We very much appreciate your comments regarding your stay at the Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sussy Rosiani Asst. Front Office Manager

Good Hotel Vibes

TripAdvisor rating 5.0/5

Y6910HIhasana Business - TripAdvisor review

Good hotel dengan good location. Staff sangat ramah, hotel bersih pelayanan sangat bagus. Very helpful customer service. I will recommendation this hotel to our guest and my family. Pool clean, restaunrant also clean

Dear Mr. Y6910Hlhasana, We very much appreciate your comments regarding your stay at Mercure Bali Legian. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Sussy Rosiani Asst. Front Office Manager

not a very good stay after 3 years

Customer review rating 2.0/5

Michelle M. Couples - Confirmed reviews ALL

The air-conditioning filter needs to be cleaned out. Your staff constantly put the air conditioning at 15 degrees when it was between 25-30 degrees outside. We arrived home on sunday and I have been sick ever since. Elevators were always dirty. Am a seasoned traveller to Bali and will seriously rethink staying with your hotel

Dear Mr. Michelle M., We thank you for staying at Mercure Bali Legian. Though we regret to understand that your stay did not meet your expectations, we are still thankful you shared your comments in detail. Please rest assured as I have shared your constructive points to all the relevant team so they could review immediately and take necessary actions accordingly. At Mercure Bali Legian, we aim to always keeping improve the quality of products and services and your feedback will definitely help us to highlight several areas in need of improvements. Once again, we thank you for your feedback and we hope to have another chance to welcome you back and showcase the improvements we have made by then. Sincerely Yours, Sussy Rosiani Asst. Front Office Manager

Five night stay

TripAdvisor rating 5.0/5

Happiness717301 Couples - TripAdvisor review

Loved everything aboutThe Mecure. The Staff couldn’t do enough for us nothing was a problem. Great location close to nice restaurants, 10 min easy walk to the beach. We had a room with a plunge pool we couldn’t fault it. It was cleaned every day. The two pools are clean and both have bar service. We will definitely be staying here again.

Dear Happiness717301, Greetings from Mercure Bali Legian, Allow me to thank you for your support to our hotel and for placing your trust in the hospitality we provide here at Mercure Bali Legian. I would also like to express my gratitude for taking the time to write a comment full of words of praise and compliments to our dedicated team, which undoubtedly makes our job worthwhile. Your lovely observations have been shared to the team and we are very excited and look forward to your return. Sincerely Yours, Sussy Rosiani Asst. Front Office Manager

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Other web-users rate our hotel

  • 152 reviews 9.1/10 Location
  • 257 reviews 5.7/10 Room
  • 277 reviews 7.8/10 Service
  • 16 reviews 7.6/10 WiFi
  • 136 reviews 4.8/10 Cleanliness
  • 115 reviews 6.1/10 Breakfast
  • 90 reviews 5/10 Amenities
  • 89 reviews 4.6/10 Comfort

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