Mercure Bali Legian 4 stars

TripAdvisor rating 4.0/5 2,061 reviews
Mercure Bali Legian
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+ 21 Services
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Room 1

Number of guests
Children's age

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Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361
bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Our accommodations

Superior King Bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Bed

  • Max. number of persons: 3
  • Area: From 28
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe King Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Family Room with 1 King Size Bed and Children Bunk Bed

  • Max. number of persons: 4
  • Area: From 40

Deluxe King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 65
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Junior Suite, King Bed

  • Max. number of persons: 3
  • Area: From 40
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Executive Suite with Balcony

  • Max. number of persons: 3
  • Area: From 60
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

ANCAK RESTAURANT & LOUNGE

Type of cuisine: International

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR AND WINE

Photo non contractuelle / Strictly non binding

The Lounge Bar is located near the lobby. Choose from our extensive selection of drinks and light snacks, as you enjoy the view of the garden at our lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLE BAR & LOUNGE

Photo non contractuelle / Strictly non binding

Ideally located in a serene environment. Perfect for private functions, both internal and external groups are welcome. Our FB team & diverse Chef can tailor a function to your budget & taste.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 156

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 88 people

Find out more

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,772 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,061 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great hotel

TripAdvisor rating 4.0/5

Sherron M Couples - 10/12/2019 TripAdvisor review

Have stopped at this hotel a few and just love it. The location is fantastic as it is very central. The rooms are a great size and the staff are really fantastic. Breakfast is very good and we frequently have dinner in the hotel and all the food has been great. I will stop there again as I love it.

Mini bar

TripAdvisor rating 4.0/5

patannt46 Couples - 08/12/2019 TripAdvisor review

The hotel was very clean but when we got to our room there was no mini bar cold drinks in the fridge water as well I went to reception and asked why they said you had to ask for mini bar so I asked for one All other accor hotel's that we have stayed in all have mini bars The next day still no mini bar So very disappointed with this hotel

Hotel with good services

TripAdvisor rating 4.0/5

dodiekas Family - 07/12/2019 TripAdvisor review

The strategic location with good amenities, with two pools so can coice which prefer fo sunroof pool or garden pool. As ALL member get previledge welcoming drinks during check in & complementary in Bar. I have only one select for room bigger or breakfast complementary free as normaly can usage both in other ALL hotel network. We redemp for birthday cake as well

Dear dodiekas, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. Thank you for sharing your feedback. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Good location and good service

Customer review rating 4.5/5

Chanin Business - 29/11/2019 Confirmed reviews ALL

Clean and good location

Dear Mr. Damrong, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

I just loved my experience

TripAdvisor rating 4.0/5

tamaraeve Couples - 29/11/2019 TripAdvisor review

This hotel was amazing, they upgraded us to a junior suit for our anniversary stay. Highlights were very warm staff and their hospitality and service. An ok restaurants food for dinner and lunch was very good with cocktails

Dear tamaraeve, Warmest Greeting from Mercure Bali Legian Thank you for sharing your great experience with us through TripAdvisor page. We are happy to hear such positive feedback and we are very grateful for your review of our property. I am delighted to hear that you enjoyed our great service extended by our professional staff. Thank you for sharing your feedback. We look forward to welcome you back, once again, to Mercure Bali Legian in the near future. Thank you for allowing us to turn your moments into memories. Best Regards, Melisa Guest Experience Manager gr@mercurebalilegian.com

Fantastic Stay!

Customer review rating 4.5/5

Mark B. Friends - 27/11/2019 Confirmed reviews ALL

Except for the check-in delay which was handled quite professionally by reception staff member, Dwi Rosalina. Our stay was exceptionally fantastic~ Daily breakfast was amazing and all staff were very friendly and professional. The buffet dinner needs a lot of improvement, but the restaurant itself is really good.

Dear Mr. Mark, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for your constructive feedback about the buffet dinner, we will deliver your feedback to our Executive Chef for further improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Overdue Relaxation

Customer review rating 4.5/5

Glenn Couples - 27/11/2019 Confirmed reviews ALL

It was exactly what we needed, sitting beside a pool in beautiful weather.

Dear Mr. Glenn, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very comfortable and very enjoyable

Customer review rating 4.5/5

Chas K. Couples - 26/11/2019 Confirmed reviews ALL

Was very good, much better than other places to stay in Bali. Loved the pools,the gym, the yoga and the ability to book activities through the hotel.

Dear Mr. K., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

very good

Customer review rating 4.5/5

Daniel Solo - 25/11/2019 Confirmed reviews ALL

hotel staff were very helpful with any problems that i had

Dear Mr. Daniel, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Was a great stay!

Customer review rating 4.5/5

Megan Couples - 24/11/2019 Confirmed reviews ALL

It was good, the pools were fantastic, the meals were great and the staff were really friendly and helpful. Only thing was, there appeared to be something that looked like rust from the humidity on a light in our room which was a bit off putting. And the functionality of the shower was a bit weird, the door swung into the way of the shower stream and the curtain in the shower was bizarre. Overall, definitely would stay here again.

Dear Ms. Megan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We deeply apologize for inconvenience caused by some maintenance issues. Your feedback has been delivered to related department for further follow up. Thank you for letting us know. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Absolutely perfect!

Customer review rating 4.5/5

Aaliyah M. Couples - 24/11/2019 Confirmed reviews ALL

My partner and I were so pleased with how well mannered and welcoming all the staff were upon our arrival and throughout our stay! Our room was amazing! The pool was beautiful and so relaxing! Staff are very friendly and attentive to any of your needs! The restaurant down stairs had a wide selection of goods for Breakfast! Overall, the hotel is very well presented and kept clean and maintained every day! Security outside is also very friendly, always saying Hello when you leave the hotel to explore!

Dear Ms. Aaliyah, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

wonderful experience

Customer review rating 4.5/5

Kayra A. Couples - 23/11/2019 Confirmed reviews ALL

first of all location of the hotel is very central in Legian. You can reach everywhere easily like beach or restaurants. Personal were very friendly and helpful. Our room was cleaned everyday perfectly. One thing I didn't like was the cleanness of towels in pool area. They need to be replaced as current ones have dirt on. I would like to thank you regarding our stay and hope to come back again. Best Regards.

Dear Mr/s. Kayra, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for letting us know about cleanliness of pool towel. We do apologize for inconvenience caused. We shared your feedback to related department for further improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Very nice

Customer review rating 4.5/5

M. Solo - 23/11/2019 Confirmed reviews ALL

It was lovely the hotel is lovely beautiful staff.

Dear Ms. Eleftheria, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Poor service

Customer review rating 4.5/5

Anonymous Friends - 22/11/2019 Confirmed reviews ALL

Long wait times at the pool Unwilling to help resolve booking issues Incorrect room service Dirty pool Dirty public toilets

Dear Mr. Benjamin, Warmest Greeting from Mercure Bali Legian Thank you for taking time to pass on your feedback on your recent visit with us. I am disappointed to see the rating you have given following your recent visit to our hotel. As a team, we always strive our best to provide a genuine and outstanding service. We wish you could share more of your stay details so we could share the concern with the correct department for immediate actions so that such situation does not happened again in the future. Should you wish to share more about your experience, please contact us at gr… We hope we will have another opportunity to serve you in a better way in the future. Sincerely Melisa Guest Experience Manager gr…

Wonderful experience

Customer review rating 4.5/5

Lovely C. Couples - 22/11/2019 Confirmed reviews ALL

Such a beautiful place to stay in the heart of legian , close walking distance to majority of things ! Staff were very welcoming and pool and restaurant staff were always there to support your requests ! Rooms very modern and pool area nice and clean and peaceful ! Would stay here again !

Dear Ms. Sally, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

great

Customer review rating 4.5/5

J.m. Families - 22/11/2019 Confirmed reviews ALL

wonderful, staff always friendly

Dear Mr. James, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Comfortable

Customer review rating 4.5/5

Willy M. Couples - 21/11/2019 Confirmed reviews ALL

Comfortable Nearby kute Only bad traffic jam

Dear Mr. Willy, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

We will be back to see you all again my friends

Customer review rating 4.5/5

Ian O. Friends - 21/11/2019 Confirmed reviews ALL

We had a very pleasant stay at the Mecure. Accor should very proud of the professionalism, friendliness, the hospitality and the humbleness that all of your staff present themselves. This includes all staff from the Security when you first drive in the premises, the concierge, bar staff, food area, kitchen staff and housekeeping staff. We felt like we where part of a big family. WE WILL BE BACK.

Dear Mrs. Kerry, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Wonderful place for the family!

Customer review rating 4.5/5

Kylie W. Families - 20/11/2019 Confirmed reviews ALL

We enjoyed every minute of this hotel and the staff were very accommodating and were only too happy to help if we asked. Will definitely be back and the kids also had a fantastic time! The rooms were serviced daily and the hotel was extremely clean. Thank you Mercure Hotel Legian.

Dear Mrs. Kylie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Making my first time in Bali very MEMORABLE

Customer review rating 4.5/5

Maria M. Couples - 20/11/2019 Confirmed reviews ALL

I had a morning flight from Jakarta on the day when I checked in, at first I doubted that I'd get an early check in, but the FDA named Kristin or Christine was kind enough to checked me in at 12ish. I like everything about the hotel, the check in process was smooth and fast and she even gave me and my sister a welcome drink, she was all smiley and humble and very welcoming. My room was nice, it was clean and everything. I like the pool too, both of them, well even though I didnt get the chance to swim on the 4th floor pool because it was always very crowded, but the pool on the Ground floor was more than enough. It was shady and all, oh and I think the pool bench was cool too. I also love it because I could reach the beach by walking. And its easy to get taxi there, which was very convenient for me. Overall, Mercure Legian Bali has made my first night in Bali very memorable, I love everything about the hotel, the service, the hospitality, and thank you very much for having me there! :)

Dear Ms. Maria, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager
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