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Mercure Bali Legian 4 stars

Customer review rating 4.5/5 5,967 reviews
Mercure Bali Legian
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+ 21 Services
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Room 1

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Children's age

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Hotel extras

  • Deluxe Room with Plunge Pool

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Close to restaurants, bars, shopping, and nightlife

  • Treat your kids to all-day Kids' Menu and Kids' Movie at Kids' Corner with MyKids package

  • Ancak Restaurant & Lounge serving international cuisine

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 6PMPaying
  • Dry cleaning / Ironing
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage
  • Services for children
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 7 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

Mercure Bali Legian

Jl Legian No 328
Legian Kelod Kuta
Kuta, Bali
80361
bali
indonesia

Tel: +623619386100

Fax: (+62)361/9386200

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 4km / 2.49 miles

GPS :-8.708029, 115.171947

Our accommodations

Accessible room

Superior King Bed

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Superior Twin Bed

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe King Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Deluxe Twin Bed with Balcony

  • Max. number of persons: 3
  • Area: From 35m²
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Family Room with 1 King Size Bed and Children Bunk Bed

  • Max. number of persons: 4
  • Area: From 40m²

Deluxe King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 65m²
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Suite Room with Balcony

  • Max. number of persons: 3
  • Area: From 60m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Bathrobe

Our restaurants and bars

ANCAK RESTAURANT & LOUNGE

Type of cuisine: International

Located at Lobby level. Leading to the outdoor pool & famous Bali street shopping experience. Our chef proudly provides all-day dining. Chill out with a cold beer & lounge by the pool.

Lunch

11:00 - 17:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 22:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

LOUNGE BAR AND WINE

Photo non contractuelle / Strictly non binding

The Lounge Bar is located near the lobby. Choose from our extensive selection of drinks and light snacks, as you enjoy the view of the garden at our lobby.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

POOLE BAR & LOUNGE

Photo non contractuelle / Strictly non binding

Ideally located in a serene environment. Perfect for private functions, both internal and external groups are welcome. Our FB team & diverse Chef can tailor a function to your budget & taste.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 156 m²

  • Maximum capacity: 170 people

  • Maximum banquet capacity: 88 people

Find out more

Our guest reviews for
Mercure Bali Legian

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

5,967 reviews

tripadvisor

TripAdvisor Rating 4.0/5

2,177 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Great location, best spot and hotel.

Customer review rating 4.5/5

Anonymous Couples - 23/02/2020 Confirmed reviews ALL

Always have stayed with Mercure in Legian. Only thing i could suggest to improve on, would be on the food in the hotel itself. Other than that excellent.

Dear Mr. M., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great location, friendly staff ,clean

Customer review rating 4.5/5

Julie C. Solo - 23/02/2020 Confirmed reviews ALL

Your hotel is run very well. all staff are friendly always smiling will do anything for you. Great location . Can not fault your hotel and service. 100% satisfied from me well done team Mercure

Dear Mrs. Julie, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Excellent stay

Customer review rating 4.5/5

Maureen M. Business - 22/02/2020 Confirmed reviews ALL

An excellent stay - super staff, great Wifi speeds in all areas of the hotel, good breakfast - very clean rooms.

Dear Mrs. Maureen, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located, central to everything.

Customer review rating 4.5/5

Angela Couples - 22/02/2020 Confirmed reviews ALL

Staff were very helpful and polite at all times. When you needed help, nothing was too much for them. Food was delicious and a great variety provided.

Dear Mrs. R., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Good location , near beach and resto

Customer review rating 4.5/5

Andreas Couples - 21/02/2020 Confirmed reviews ALL

We stay for 3 night , we found very helpfull staff and love the ambience

Dear Mr. Andreas, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Thank you for all the feedback you mentioned below. Our related Head of Department will follow up for improvement. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Good stay, well located

Customer review rating 4.5/5

Jennifer Couples - 20/02/2020 Confirmed reviews ALL

Amazing facilities could not fault one thing, staff room food exceptional. Will definitely return.

Dear Mrs. Jennifer, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located

Customer review rating 4.5/5

Brianna Friends - 19/02/2020 Confirmed reviews ALL

All the staff are friendly and was a very well organised and beautiful stay.

Dear Ms. Brianna, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Friendly staff, excellent stay

Customer review rating 4.5/5

Thomas Couples - 19/02/2020 Confirmed reviews ALL

In the week me and my partner were there we experienced amazing hospitality with the friendly staff being very accommodating. The hotel is very modern, with modern facilities. We felt very safe the entire time with security doing an excellent job, especially when they stop traffic so we can cross the street safely. The breakfast buffet was great and had a wide variety of foods. The location is perfect and close to everything, whether its a safe money changer, shops, restaurants or the beach. Will definitely be coming back.

Dear Mr. Thomas, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great stay

Customer review rating 4.5/5

Michael Friends - 19/02/2020 Confirmed reviews ALL

Incredible location, friendly staff very helpful

Dear Mr. Michael, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Well located and nice room

Customer review rating 4.5/5

Liam Couples - 18/02/2020 Confirmed reviews ALL

Our room was beautiful and the location was perfect the only problem was our room was so far away from reception.

Dear Ms. Emily, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Awesome hotel

Customer review rating 4.5/5

Maree B. Couples - 18/02/2020 Confirmed reviews ALL

Beautiful staff, always helpful and smiling.

Dear Mrs. Maree B., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Central location and wonderful staff

Customer review rating 4.5/5

Anonymous Friends - 17/02/2020 Confirmed reviews ALL

Arrived to a very clean room. The staff were very helpful and accommodating. The hotel is located in a great location close to many restaurants.

Dear Ms. Wintana, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great to be back!

Customer review rating 4.5/5

Ross Families - 17/02/2020 Confirmed reviews ALL

We had a wonderful return visit and were so happy to see that Ms Melisa is still there, she was so helpful welcoming us back and helping us plan our next visit in September. All of your staff and facilities are fantastic we didn't realise just how much we have missed staying with you. Keep up the great work and be assured we will be returning with even more people next time!

Dear Mr. Ross K., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great staff

Customer review rating 4.5/5

Dylan Couples - 16/02/2020 Confirmed reviews ALL

Extremely friendly staff and all round great hotel

Dear Mr. Dylan, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great Location friendly staff

Customer review rating 4.5/5

Melissa G. Friends - 15/02/2020 Confirmed reviews ALL

Two night stay on arrival in Bali great location nice restaurants and shopping close by

Dear Mrs. Melissa, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

good position

Customer review rating 4.5/5

Diana H. Couples - 15/02/2020 Confirmed reviews ALL

very friendly staff and good service

Dear Mrs. h., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. We deeply apologize for inconvenience caused by the old linen and rat in the dining room. Related Head of Department have been following up these cases. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Loved our stay

Customer review rating 4.5/5

Tina M. Friends - 15/02/2020 Confirmed reviews ALL

Wow! I am so happy we stayed at Mercure Bali Legian. Checking in, the staff were friendly and very fast, which is what you want after a long flight. We were shown our room which was on the bottom floor with a private pool. The room was spacious, clean and the bed as comfortable. We enjoyed drinks by both pools for happy hour, the top pool had a DJ. We dined daily for Breakfast, a few lunches and dinners, plenty of variety, everything that we had was fresh and delicious. The hotel offers competitive priced transportation which we used a couple of times when our pre arranged transportation did not arrive. We enjoyed a fabulous couples massage which was very relaxing. Lots of business right at the front, laundry, money exchange, ATM, mini mart restaurants, shopping, bars and the beach is at the end if the street. We definitely will be back.

Dear Mrs. Tina, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Downtown Legian

Customer review rating 4.5/5

Andrew Couples - 14/02/2020 Confirmed reviews ALL

We had a relaxing stay in Legian, the hotel is about 200m from the beach and right amongst the hustle and bustle of Legian. Clean and tidy, friendly staff and the lower pool was a great place to relax and cool off.

Dear Mrs. Catherine, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great

Customer review rating 4.5/5

Jade Families - 14/02/2020 Confirmed reviews ALL

Perfect holiday spot. Excellent staff and facilities.

Dear Mr. Jade, Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager

Great resort centrally located

Customer review rating 4.5/5

Richard Families - 14/02/2020 Confirmed reviews ALL

We had the most amazing stay from the outstanding service and the friendliest helpful staff. They made my husband Richards 50th a night to remember. The food was outstanding and you could never fault their service. Our room was brilliant too with our own pool and private retreat.

Dear Mr. W., Thank you for completing our questionnaires. We appreciate the time you have spent on providing the great feedback. We are glad to know that the overall of your stay was wonderful and that the products, services and facilities provided were up to your expectations. Your rewarding comment gives so much happiness and supports for our team to deliver a great service focus to our valuable guests. It is such an honor for us to have you as our valuable guests to always make you feel like home. Once again thank you, we look forward to welcome you back on your next visit to Bali. Best Regards, Melisa Guest Experience Manager
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