The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

The staff are very attentive and genuinely care about your experience- from the buffet staff, to security, reception, and cleaning services. Always willing to accommodate. Excellent location: 1 minute walk to the beach, convenience store attached to hotel, close to street vendors, 2 minute walk to the mall, 3 minute walk to 24 hour pharmacy. Very safe location-big shoutout to the security personnel for an amazing job and working tirelessly day to day! Rooftop pool with bar that is never busy, with ocean view. Buffet-style breakfast included with our stay; wonderful food. Do bring good walking shoes. Do not utilize hotel transportation services, as hailing a taxi for all-day transport at a flat rate is cheaper. Staff do not allow guests to take pool towels to the beach. Again, lovely staff, especially Surya. Other staff who made our stay enjoyable are Nita in the buffet, Linda, Puja, and all security.

I first stayed at the Kuta Beach Heritage Hotel when it first opened about 10 years ago and decided to check it out again. Initially booked for 2 nights but have had such a good time extended to 8. It is a very good hotel at its price point. Hotel Staff have been just so welcoming and a special thanks to Ratna at the front desk for her smile, sweetness and efficiency. The rooms are top notch - very comfortable, clean and modern and with great with photos of the old Bali everywhere. While Kuta may not be everybody’s go to place in bali, we definitely enjoyed the location being directly across from the beach - if you can get one of the beach view suites you Will be able to gear the waves roll in

The staff are so helpful and friendly. We are here on our honeymoon and are being spoilt. Breakfast is amazing with team members Suartama,Surya, Nitha and Seni ready to help. Happy and amazingly friendly people. 😊 with soft Balinese music in the background. So relaxing.

Stayed at this hotel for 10 nights, accommodated in room 259 which overlooked an alley. The room was bright, well maintained and cleaned throughout our stay, adequate toiletries, tea/coffee facilities. The bed was comfortable and resulted in a refreshing sleep. Air-conditioning a problem also in this hotel, 22c, and we were advised by maintenance that it was the set hotel temperature and could only be changed by turning the system off at our room control. Brilliant!!! Great location opposite Kuta Beach and readily accessible to most areas of our interest and favourite restaurants. Once past reception, staff are friendly and helpful and very considerate for my wife who uses a walking aid. Restaurants reviewed separately. Although we are Accor members, it's not a hotel that we would return to.

nice pool area & bar staff were very helpful. All staff were friendly but particularly Oka, Puja, Agus & Nita. Also great room cleanliness & towel animals! Good location for beach , restaurants & bars.