The Kuta Beach Heritage Hotel Bali - Managed by Accor

The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.1/5 36 reviews

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Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

ALLSAFE approved hotel

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.1/5  36 reviews

TripAdvisor Rating  4.0/5  1,922 reviews

嬉しかった

TripAdvisor rating 5.0/5

Kaho256 Friends getaway - TripAdvisor review

3日このホテルに泊まりました、いいな部屋、きれいなビーチの景色、そして優しいスタッフ特にプールバーにいる人、名前 Ngurah, Indra. Thank you very much for your help and your best treat during my stay, I feel so lucky, thanks heritage hotel thanks all. If I come again to bali, I will choose your hotel again.

Dear Kaho256, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback, especially your good comments to Ngurah and Indra. It is wonderful to see you had such a great experience with us. We are looking forward to welcoming you back again soon. Kind regards, Management

Place has a mouldy smell. Probably due to it being locked up during Covid

Customer review rating 2.5/5

Anonymous Friends - Confirmed reviews ALL

Overall, staff were fantastic and good location.

Dear Mr.N., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . Please allow me to apologise for your discomfort.I have raised your concerns with our department concerned to address accordingly and prevent future occurrences. Thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind regards, Management

well located

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Good stay

Dear Virginia E T., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Shocked

Customer review rating 1.5/5

Nicole Families - Confirmed reviews ALL

The staff were all very helpful and lovely. Sadly first appearances count for so much. The facade of the hotel is appalling. So jaded. The breakfast was food poisoning waiting to happen. We got to the buffet at about 930. The milk and yoghurt were warm. As were the "cold" meats. We didn't eat anything except for some bread and jam. The coffee was disgusting out of the machine. The black coffee was ok.

Dear Ms.Nicole We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management

well located, good service despite room shortcomings

Customer review rating 3.5/5

Ej Solo - Confirmed reviews ALL

Location is very good in my opinion (few mins away from beachwalk shopping and the poppies lanes as well as many convenience stores, food, massage places nearby). The counter and duty managers were all very friendly and helpful. It was unfortunate my first room was not up to par as I could not use the bathtub (and there were bugs!). I tried calling more than 3x but no one picked up. I even tried other helplines to no avail. hence on my first night, I was not satisfied. However the staff was quick to fix my situation on the 2nd day when i feedback to the front desk abt my room. Breakfast was good with lots of variety.

Dear Eu J., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

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Other web-users rate our hotel

  • 271 reviews 9.5/10 Location
  • 375 reviews 7.3/10 Room
  • 271 reviews 8.7/10 Service
  • 7 reviews 8.8/10 WiFi
  • 147 reviews 7.6/10 Breakfast
  • 142 reviews 6.4/10 Cleanliness
  • 131 reviews 5.4/10 Amenities
  • 5 reviews 5/10 Wellness Area

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