The Kuta Beach Heritage Hotel Bali - Managed by Accor

The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.2/5 32 reviews

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Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

ALLSAFE approved hotel

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.2/5  32 reviews

TripAdvisor Rating  4.0/5  1,921 reviews

well located, good service despite room shortcomings

Customer review rating 3.5/5

Ej Solo - Confirmed reviews ALL

Location is very good in my opinion (few mins away from beachwalk shopping and the poppies lanes as well as many convenience stores, food, massage places nearby). The counter and duty managers were all very friendly and helpful. It was unfortunate my first room was not up to par as I could not use the bathtub (and there were bugs!). I tried calling more than 3x but no one picked up. I even tried other helplines to no avail. hence on my first night, I was not satisfied. However the staff was quick to fix my situation on the 2nd day when i feedback to the front desk abt my room. Breakfast was good with lots of variety.

Dear Eu J., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

Well located and enjoyed the stay.

Customer review rating 4.0/5

Balilover Families - Confirmed reviews ALL

I am very happy the service and comfort received from the hotel management. The taste of the food was really satisfying. Only one observation the room lights were insufficient and needs to improve. Proper illumination required with bright lights.

Dear Mr/s.A., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management

Fantastic hotel in the heart of Kuta Beach

Customer review rating 4.5/5

Rpagem Families - Confirmed reviews ALL

The friendliest, most considerate staff, beautiful room upgrade, accomadated our family well. Amazing food, buffet breakfast was great. Highly recommend!

Dear Robyn P., Thank you very much for your outstanding ratings regarding your stay at the The Kuta Beach Heritage Hotel Bali - Managed by Accor. It is always a pleasure to receive such positive feedback. I will share your ratings with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your thoughts, and we hope your next visit will be as pleasant as the previous one. Sincerely, The Management

Average services for the reputation and price.

Customer review rating 2.0/5

Subhrajyoti M. Families - Confirmed reviews ALL

Not a great experience. Room was not cleaned properly and was not cleaned unless reminded. Had to ask for change of bedsheets. Leakage issues from the ceiling. Toiletries provided only when asked. Complimentary Breakfast provided only for one adult and child despite booking for two adults and a child. Breakfast had very limited vegetarian options.

Excellent service!💕

TripAdvisor rating 5.0/5

heru P TripAdvisor review

Excellent service!! Pengalaman luar biasa...feels like home..kamar yg bersih,ramah, makanaya enak dan semua staff sangat membantu,,, Special Thanks to Service Department Mrs.Rika, Seni,Nita ,Linda ..you are so kind and helpful. And bar department also mr.dwiki and Ngurah,septa also...nice staff so helpful! Receptionist team...ohh my god,,,so friendly.. Gak nyesel lhooo stay di sini,the best experience in here !! Pertahankan dan tingkatkan ya service nya !!💕

Dear 260herup, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management

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Other web-users rate our hotel

  • 265 reviews 9.5/10 Location
  • 364 reviews 7.4/10 Room
  • 265 reviews 8.6/10 Service
  • 7 reviews 9.1/10 WiFi
  • 141 reviews 6.5/10 Cleanliness
  • 140 reviews 8/10 Breakfast
  • 131 reviews 5.4/10 Amenities
  • 54 reviews 6.8/10 Value

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