The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.5/5 292 reviews

The Kuta Beach Heritage Hotel Bali - Managed by Accor - Image 1
The Kuta Beach Heritage Hotel Bali - Managed by Accor - Image 2
The Kuta Beach Heritage Hotel Bali - Managed by Accor - Image 3
The Kuta Beach Heritage Hotel Bali - Managed by Accor - Image 4
Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia, 80361 KUTA, Indonesia

Description

Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location Within walking distance to shopping, dining, nightlife, and cultural attraction

  • Versatile meeting spaces ideal for events, meetings, and social gatherings near the beach.

  • Roof top Riva Bar & Restaurant with Ocean view serving Local authentic & international cuisine

  • Green Key certified hotel

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Classic Heritage Twin

Photo out of - Classic Heritage Twin

Framed in classic lines & fully equipped with modern set up with a nautical themed design, Classic Heritage room (36 m²/ 387 ft²) features a 42" TV, fridge, minibar, private bathroom with rain shower, hairdryer & toiletries.

Max. number of persons
3
Area
From 36 m² / 387 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 36 m² / 387 sq ft
  • Bedding 1 x Twin bed(s)
See availabilities

Overlooking the neighborhood, the Superior Heritage room (38 m²/409 ft²) conveys the warmth of Kuta culture with its elegant details, characterized by modern taste and wood flooring. It has a 42" TV, fridge, bathroom with rain shower and hairdryer.

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Overlooking the neighborhood, Superior Heritage room (38 m² / 409 ft²) conveys warmth of Kuta culture with its elegant details, characterized by modern taste & furnished with wood flooring. It has 42" TV, fridge, bathroom with rain shower & hairdryer.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Twin bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious & luxurious room with marine & retro theme influence ensure you a good night's sleep. A 39 m² (420 sq. ft.) room with a 42" TV, fridge, minibar, private bathroom with rain shower, hairdryer & toiletries.

  • Views:

    City View

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Deluxe Heritage room (38 m²/409 ft²) conveys the warmth of Kuta culture with its elegant details. Features include balcony, 42" TV, fridge, minibar, bathroom with rain shower, hairdryer & toiletries.

  • Views:

    City View

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 38 m² / 409 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen
  • LCD screen - Liquid crystal display

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Spacious and luxurious room with marine and retro theme influence with outdoor terrace and a 0.7 m shared plunge pool. A 39 m2 (420 sq. ft.) room with a 42" TV, fridge, minibar, private bathroom with rain shower, hairdryer and toiletries.

  • Views:

    City View or Pool side

  • Most of the accommodation:

    Terrace

Max. number of persons
3
Area
From 39 m² / 419 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A spacious sanctuary in a retro marine theme ensures your comfort. This 56 m² executive room is fully equipped with a balcony, an adjacent living room, a 42" TV, fridge & minibar and private bathroom with rain shower. Located at first floor only.

  • Views:

    City View

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

A spacious sanctuary in a retro marine theme ensures your comfort. This 56 m² executive room is fully equipped with a balcony, an adjacent living room, a 42" TV, fridge & minibar and private bathroom with rain shower. Located at first floor only.

  • Views:

    City View

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

Twin bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee/tea making facilities
  • Kettle
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Suite

Heritage Suite King

Photo out of - Heritage Suite King

A discrete suite offers luxury & generous space. This 81-115 m² (872-1,238 sq. ft.) room features a separate living room & bedroom, a 42" TV, fridge & minibar, coffee machine, private bathroom with rain shower, bathtub, hairdryer & toiletries.

  • Views:

    Ocean/Sea view

  • Most of the accommodation:

    Balcony

Max. number of persons
3
Area
From 81 m² / 871 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Illy coffee machine
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Bidet
  • Fixed showerhead
  • Flexible showerhead
  • Full-length mirror
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Open bathroom
  • Slippers
  • Telephone in bathroom
  • Handheld shower

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Direct dial telephone
  • Phone with 2 handsets in room

Tv Facilities

  • Children's TV Channels
  • Satellite/cable colour TV
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Phone light for hearing impaired
  • Room interior entrance only
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Blackout Facilities
  • Hair dryer
  • Slippers
  • Soundproof room

Electric Facilities

  • 220/240 V AC
  • Converters/ Voltage adaptors

Room Services

  • Automatic wake up call
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Telephone
Fax +62 361 3007060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • NGURAH RAI INTERNATIONAL AIRPORT Additional charge
  • DPS Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 159 rooms
  • One room for people with reduced mobility
  • 159 non-smoking rooms
  • 4 floors

Languages spoken at the hotel

  • English

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas
  • High speed transmission line

Air conditioning

Desk equipment available

  • Plugs and converters available on desks

Iron

  • Iron at reception

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

2 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge

Business

3 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Children''s TV Channels

Well-being

Rooftop Pool

  • Outside
  • On site

H2O

  • On site
  • Massage Additional charge

Sports and leisure

Gym

  • On site
  • On site
  • Indoor parking
  • Public
  • 33 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 2.5 m / 8.2 ft
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs

Vehicles

  • Motorcycle places

Security

  • Parking with security service
  • Extinguisher
  • Sprinkler
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Accessibility

  • Elevators
  • Accessible parking

RIVA BAR & RESTAURANT

Photo out of - RIVA BAR & RESTAURANT

Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.

Cooking style
International
Chef name
Madyani Madyani
Capacity
82
Accessibility
Accessible service
Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia, 80361 Kuta, Indonesia
Telephone +62 361 3007080
Menu PDF
Cocktail menu PDF

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Terrace
  • Exceptional View
  • Thematic parties and animation
  • Musical Atmosphère

Payment

  • Cash
  • Credit card

Credit cards

  • Mastercard
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks
  • Digestifs

Accommodate food

  • Children menu
  • Light menu
  • Gluten-free menu
  • Halal menu
  • Vegetarian menu

Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.

The ideal chill out place for sun lovers, the Surf Pool Bar is located next to swimming pool with Kuta Beach skyline over the top. Enjoy sipping tropical cocktails with famous Kuta sunset view just in front of you.

The well-equipped gym at The Kuta Beach Heritage Hotel, Bali comes with modern facilities and is ideal for guests who exercise during their travels.

Our spa is located on the Roof Top across from the Pool. Experience a range of treatments in our relaxing spa: our therapists will use the right mixture of oils, giving you a unique Balinese experience.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  292 reviews

Customer review rating 4.5/5

Ian W. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Sharon S. Solo - Confirmed reviews ALL

Customer review rating 5.0/5

Diana Z. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Philip P. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Customer review rating 5.0/5

Sharon S. Solo - Confirmed reviews ALL

I loved my stay the location is good the rooms are lovely and well maintained.

Customer review rating 5.0/5

Diana Z. Families - Confirmed reviews ALL

Very nice hotel! Rooms are clean, good choice of food for breakfast and very-very friendly and helpful.

Customer review rating 5.0/5

Philip P. Couples - Confirmed reviews ALL

July - August I stayed at the Heritage on 3 occasions totaling 18 nights. If I didn't like the place I wouldn't of come back the second time. Repeat visits are the best.. Great crew - friendly smiles at the buffet breakfast, helpful concierge with selecting and advising on tours (at a discounted price similar to the street vendors). Great spacious room, lucky enough to be assigned a front room with a balcony that treated me to fireworks every evening.

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

The staff were so friendly and helpfull! The facilities are great too, loved the breakfast and the beach is just over the street. Our one year old boy got sick and we had to get medical assistance, luckily for us they have a medical team on the ground floor stand-by. Thanks again! Suksma!!

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Overall a very good stay. Disappointed that our balcony did not face the ocean

Customer review rating 5.0/5

Melissa E. Families - Confirmed reviews ALL

Staff at the heritage were absolutely beautiful more than happy to help us with any and all needs!!! Cannot wait to go back and stay here again, and spend sometime up at the bar with Bayou while the kids have a swim

Dear Mrs Melissa E., Thank you for your wonderful review. We are truly delighted to hear that our team made such a positive impression and that their genuine care and willingness to assist helped make your stay so enjoyable. It is especially rewarding to know you are already looking forward to returning. We will be sure to share your kind words with Bayou, who will be thrilled to know they made your experience even more memorable. It sounds like the perfect plan to relax at the bar while the kids enjoy the pool! We sincerely appreciate your support and can't wait to welcome you and your family back to The Kuta Beach Heritage for another fantastic stay. Warm regards, Jamal Muhammad General Manager

Customer review rating 1.5/5

Michael C. Couples - Confirmed reviews ALL

Not great

Dear Mr Michael C., Thank you for taking the time to share your feedback. I am sincerely sorry to learn that the cleanliness of your room did not meet your expectations and that you were disappointed with your breakfast experience. Cleanliness is one of our highest priorities, and I regret that we fell short during your stay. I have shared your comments with our Housekeeping team so that immediate improvements can be made. I also apologize for the inconvenience regarding breakfast service. We understand how frustrating it can be if the service does not align with your expectations, and we will review your feedback with our Food & Beverage team to ensure our breakfast hours and service are communicated clearly and consistently. We appreciate your honest feedback, as it helps us improve. We hope you will give us another opportunity to provide you with the high standard of hospitality that we strive to deliver. Warm regards, Jamal Muhammad General Manager

Customer review rating 4.5/5

Brian P. Couples - Confirmed reviews ALL

Perfectly located opposite the famous Kuta Beach, with all facilities close by. The staff are friendly, happy and helpful, as usual. Great buffet breakfasts and an excellent in house RIVA BAR restaurant that also boasts great ocean views.

Dear Mr Brian P., Thank you for your wonderful review and, most importantly, for your continued loyalty to The Kuta Beach Heritage Hotel. It is always a pleasure to welcome you back. We are delighted to hear that you enjoyed our beachfront location, buffet breakfast, RIVA Bar & Restaurant, and the warm hospitality of our team. Your special recognition of Putu and Tude is greatly appreciated, and we will be sure to share your kind words with them. They will be thrilled to know they helped make your stay another memorable one. Thank you as well for your constructive feedback regarding the condition of the balcony in your ocean view room. We appreciate you bringing this to our attention, and please be assured that our Engineering team is continuously working on maintenance and improvements to ensure our facilities remain comfortable and well-presented. We truly value your support and look forward to welcoming you back for many more enjoyable stays. Warm regards, Jamal Muhammad General Manager

Customer review rating 5.0/5

A. A. Friends - Confirmed reviews ALL

Great breakfast each day and nice and chill by the pool hotel is so close to everything bali

Customer review rating 5.0/5

Sandeep K. Families - Confirmed reviews ALL

Fantastic holiday good service

Customer review rating 5.0/5

Michael H. Solo - Confirmed reviews ALL

From the time I arrived all staff members were so polite and helpful it was pleasure to stay at the hotel. Special mention to Putu who always makes my stays memorable.

Customer review rating 2.5/5

Allyson W. Couples - Confirmed reviews ALL

The breakfast offerings were limited in scope and variety.

Customer review rating 2.0/5

Chanchal K. Families - Confirmed reviews ALL

Room dint had any view, it was so disappointing. Breakfast options were not good.

Customer review rating 4.5/5

Nur R. A. Solo - Confirmed reviews ALL

The room was very well maintained & clean, but for breakfast.. need more locals food (Kueh) ❤️

Customer review rating 5.0/5

Robert E. Families - Confirmed reviews ALL

Accor status was well recognised, and the staff did all they could to make our stay a very positive experience. In particular, they spent a lot of time to make some requested room changes at last minute to suit our family requirements.

Customer review rating 5.0/5

Darren T. Couples - Confirmed reviews ALL

Great location, right accross from the beach and next to the shopping hub. Staff very friendly and have been a great help when I required assistance hold onto some personal belongings left in the the room.

Customer review rating 5.0/5

Muhammad I. A. S. Couples - Confirmed reviews ALL

I had a wonderful stay at The Kuta Beach Heritage Hotel, Bali. From the moment I arrived, the hospitality and professionalism of the team made me feel truly welcomed. I would like to express my sincere appreciation to the hotel for accommodating my special requests so thoughtfully. Their attention to detail and genuine care made my stay even more memorable and comfortable. The room was clean, cozy, and well-maintained, providing a relaxing atmosphere throughout my stay. The hotel’s location is excellent, with easy access to Kuta Beach and nearby attractions. Every interaction with the staff was pleasant, and they consistently delivered service with warm smiles and professionalism. A special thank you to Ms. Delia for her outstanding assistance and kindness. Her dedication to ensuring guests have a great experience truly stood out and made a lasting impression on me. Thank you to the entire team at The Kuta Beach Heritage Hotel, Bali, for making my stay so enjoyable. I highly recommend this hotel and look forward to returning in the future.

Customer review rating 2.0/5

Rongyu Q. Friends - Confirmed reviews ALL

We recently stayed at Kuta Beach Heritage Hotel Managed by Accor for two nights in the Heritage Suite King. Overall, the hotel has an excellent location right across from Kuta Beach, and the service from most staff members was warm and welcoming. Staff always greeted us with genuine smiles, which made us feel very welcomed. The Heritage Suite itself was bright, spacious, and beautifully decorated. The design and atmosphere perfectly matched the hotel's heritage theme. Housekeeping also did a great job keeping our room tidy throughout the stay. However, several issues unfortunately affected our overall experience. Firstly, our suite had a total of four air-conditioning units (two centralized AC controls and two wall-mounted units). One of the wall-mounted units in the lounge was not functioning at all, which was not a major issue as the centralized AC was powerful enough. The more serious concern was the wall-mounted AC located in the bathroom, directly above two bedside lights with an open top design. In the middle of the night, the AC started leaking, and water dripped directly into one of the bedside lights, creating sparking noises. My friend and I were quite alarmed by this potential electrical hazard. We immediately contacted the operator and switched off the AC. Although the hotel offered to send someone to inspect it immediately, we requested for it to be checked the following day as it was already late at night. Unfortunately, we were initially informed that no leakage had been found until I showed them a video proving the issue. Thankfully, no accidents occurred during our stay, but this was a serious safety concern. Secondly, while we appreciated the housekeeping team's efforts, they placed my friend's slippers and mine side by side after cleaning, making it impossible to tell which pair belonged to whom. We eventually had to request a new pair of slippers. The hotel facilities are understandably showing their age, especially considering the large number of guests the property accommodates. However, there were noticeable stains and dust in the bathroom and around the bathtub area. The bathtub surroundings, in particular, were quite dusty and appeared not to have been cleaned thoroughly. Another disappointing experience occurred during breakfast. While queuing for an omelette, another guest cut directly in front of me, and the chef proceeded to take her order first. When I questioned why the guest was allowed to cut the line, no staff member addressed the situation or followed up afterwards. This was very disappointing and left a negative impression. In addition, the hotel appears to be undergoing renovation works. Guests staying in sea-facing rooms should be aware that there was a noticeable sewage smell at times, along with drilling noise in the mornings, which was rather frustrating. What was particularly disappointing was that there was no prior notification about the renovation works before booking, nor was it mentioned during the check-in process. As a guest, I believe the hotel could manage this situation much better by proactively informing guests in advance, especially those assigned to affected rooms. Simple gestures such as providing complimentary earplugs, offering alternative room options where possible, or providing some form of compensation for the inconvenience would demonstrate genuine care for the guest experience. Lastly, I would like to thank AFOM Ari for trying his best to assist us and address our concerns throughout the stay. Although most of the issues were ultimately not resolved, his efforts and professionalism were genuinely appreciated. Overall, Kuta Beach Heritage Hotel has an outstanding location and friendly staff, but improvements in maintenance, cleanliness, and guest experience management are needed to fully meet expectations.

Dear Mr Rongyu Q., Thank you for taking the time to share your detailed feedback following your recent stay with us. We are pleased to know you enjoyed our beachfront location, The Deluxe Heritage Suite, and the warm hospitality from our team. Your kind recognition of AFOM Ari is especially appreciated, and we will be sure to share your compliments with him. We sincerely apologize for the issues you encountered, particularly the air-conditioning leak and the safety concern it caused. We also regret the shortcomings in room cleanliness, the housekeeping oversight regarding the slippers, the breakfast queue incident, and the inconvenience caused by the ongoing renovation works. Your feedback has been shared with the relevant teams, and we are taking the necessary steps to improve our maintenance, cleanliness, service, and communication with guests. Thank you once again for your valuable comments. We truly appreciate your constructive feedback and hope to have the opportunity to welcome you back for a much more enjoyable stay in the future. Warm regards, Management Kuta Beach Heritage Hotel Managed by Accor

Customer review rating 3.0/5

Stephen B. Couples - Confirmed reviews ALL

The staff were great and provided excellent service. The room was disappointing, we were upgraded to a junior suite, but the view wasn't great and the room was noisy. The room was also looking and feeling a bit tired there were signs of wear and tear and the room would benefit from a bit of TLC. There was a lot of construction noise, there's obviously construction work going on in and around the hotel, we didn't get any warning prior to say work was happening. The music from the bar below was a bit loud at times.

Dear Mr Stephen B., Thank you for taking the time to share your detailed feedback with us. We are pleased to know that you found our team to be welcoming and that their service made a positive impression during your stay. Your kind words will certainly be shared with our staff, who will be encouraged by your recognition. At the same time, we sincerely apologize that several aspects of your stay did not meet your expectations. We regret that the Junior Suite did not provide the experience you had hoped for, particularly regarding the view, room condition, and noise levels. We also understand how disappointing it must have been to experience construction activity and noise from the nearby bar. Your comments have been shared with our management and maintenance teams for review, as we continuously work to improve our facilities and guest experience. We truly appreciate your honest feedback, as it helps us identify areas where we can do better. We hope you will give us another opportunity to welcome you back and provide you with a much more enjoyable and relaxing stay. Warm regards, Ari Dyatmawan Asst. Front Office Manager

Other web-users rate our hotel

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  • 318 reviews 6.8/10 Cleanliness
  • 293 reviews 5.7/10 Vibe
  • 280 reviews 7.9/10 Breakfast
  • 274 reviews 5.3/10 Amenities

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