The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels 5 stars

Customer review rating 4.3/5 6,235 reviews
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NGURAH RAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

Jl Pantai Kuta Br Pande Mas
Kuta Badung Bali indonesia
80361
kuta
indonesia

Tel: +623613007080

Fax: (+62)361/3007060

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI INTERNATIONAL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

GPS :-8.720583, 115.169792

Our accommodations

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Accessible room

Classic Heritage King

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Classic Heritage Twin

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Superior Heritage King

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Superior Heritage Twin

  • Max. number of persons: 3
  • Area: From 38
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Heritage King

  • Max. number of persons: 3
  • Area: From 39
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Deluxe Heritage King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 39
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Executive Heritage King

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Executive Heritage Twin

  • Max. number of persons: 3
  • Area: From 56
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Junior Heritage Suite King

  • Max. number of persons: 3
  • Area: From 56
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)
Accessible room

Heritage Suite King

  • Max. number of persons: 3
  • Area: From 81
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

WAVES

Type of cuisine: International

Waves restaurant is a venue recalling with sailing deco, a wooden deck and featuring a show kitchen which will serve you the grand breakfast to start your day. Our team will also be ready to actively interact with all guests.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVA BAR & RESTAURANT

Type of cuisine: International

Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SURF POOL BAR

Photo non contractuelle / Strictly non binding

The ideal chill out place for sun lovers, the Surf Pool Bar is located next to swimming pool with Kuta Beach skyline over the top. Enjoy sipping tropical cocktails with famous Kuta sunset view just in front of you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 564

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,235 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,867 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019

Fantastic staff

Customer review rating 4.3/5

Shane W. Solo - 18/03/2020 Confirmed reviews ALL

The friendly atmosphere from all the staff and their happy smiles, made everyday a great day in Bali.

Dear Mr.W., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind regards, Management

Great location and very kind staff

Customer review rating 4.3/5

Anonymous Families - 17/03/2020 Confirmed reviews ALL

Staff in the hotel are very kind and helpful and the location is very convenient to access the kuta beach and beachwalk shopping mall. However, painting small in the room makes me headache and we couldn't open the window which makes me uncomfortable. Thank you.

Dear Mr.l., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. Kind regards, Management

Well located very good

Customer review rating 4.3/5

Satyananda N. Couples - 11/03/2020 Confirmed reviews ALL

Very nice staff well behaved. Nice location enjoyed our stay.

Dear Mr.N., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards Management

Well located and excellent customer service

Customer review rating 4.3/5

Lorelle Couples - 09/03/2020 Confirmed reviews ALL

The stay was very pleasant and customer service was excellent. Hotel is very well located, with short walking distance to Kuta Square and Beachwalk Shopping Mall.

Dear Ms.K., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Good location in front of the beach

Customer review rating 4.3/5

Galih Couples - 05/03/2020 Confirmed reviews ALL

Friendly staff and good breakfast

Dear Mr.S., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards, Management

Friendly staff, well located

Customer review rating 4.3/5

Abdalla Friends - 05/03/2020 Confirmed reviews ALL

Comfortable room, the gym was disappointing the cross trainer machine was unserviceable and Some dumbbells missing 8,10 kgs.

Dear Mr.S., We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Good Stay

Customer review rating 4.3/5

Devdatt Couples - 01/03/2020 Confirmed reviews ALL

It was a good stay. I am still awaiting my security deposit

Dear Mr.P., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Disappointed

Customer review rating 4.3/5

Anonymous Business - 28/02/2020 Confirmed reviews ALL

on the third night staying at the hotel, i found myself in the room with so disturbing noise from rainfalling outside the hotel (room 372). i arrived at the hotel around 22.00 and i'm so exhausted from field trip and really need a rest, but i have to accept a disappointing experience

Dear Mr.Barnard K.L M., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Well Located

Customer review rating 4.3/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

We had a enjoyable stay for the first time in Kuta.

Dear Ms. Julie Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. We have taken all comments which can assist us to improve the products and service in our hotel. Once again thank you for your review and we wish to serve you better at our beautiful hotel in the next future. Kind regards, Management

Location is good but rooms are not great.

Customer review rating 4.3/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

Location is good but rooms are not great.

Dear Mr. Akshay S., First and foremost, we would like to say thank you for your comment regarding to your memorable stay with us at Kuta Beach Heritage. We were glad to know that you enjoyed your stay. However, we will take action to improve some areas which come to your concern. I have shared with department concerned. I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. Kind Regards, Management

Well located

Customer review rating 4.3/5

David T. Families - 24/02/2020 Confirmed reviews ALL

Friendly and helpfull staffs

Dear Mr. David, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

good room

Customer review rating 4.3/5

Anonymous Couples - 24/02/2020 Confirmed reviews ALL

I like pool room at second floor

Dear Ms. C. We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Good stay

Customer review rating 4.3/5

April Couples - 23/02/2020 Confirmed reviews ALL

Overall is good. Sounds proof in room can be better and the plug for charger a bit less. Nice room and comfy. Staff are friendly and welcoming. I stay during my birthday, when I check-in the staff give me a surprise said will send a cake to my room in my actual birthday date, but I didn’t received the surprise don’t know is it the staff forgot or send to wrong room . Happy to stay in this hotel.

Dear Ms. April, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. After some investigation, our team already set up the birthday cake into your room. However, we will be more careful that this will never happen in the future. Waiting to welcoming you again in the near future to celebrate more joyful moments with you. Kind regards, Management

Well located

Customer review rating 4.3/5

Masroor Friends - 21/02/2020 Confirmed reviews ALL

Yah it was good. Good customer services. But just needed a little bit of improvement in breakfast.

Dear Mr. Masroor We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Stay was good

Customer review rating 4.3/5

Anonymous Couples - 17/02/2020 Confirmed reviews ALL

The stay at kuta beach heritage hotel was extremely good. The only part need attention is the food . That should have more variety in vegetarian food. Otherwise we enjoyed our stay at hotel .

Dear Mr. Kumar, Thank you so much for your very kind words – we are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. Moreover, we appreciate your valuable feedback regarding the vegetarian menu as it helps us identify the areas we can improve the guest experience. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Excellent Location

Customer review rating 4.3/5

Gilinda B. Families - 16/02/2020 Confirmed reviews ALL

Beautiful hotel, staff were amazing...lolite, friendly and ever-willing to assist. Excellent location, close to the beach, easy access to transport, restaurants, shopping. If there is one thing that could help me out be improved upon, I'd suggest that bathrooms and toilets are attended to more fastidiously... Showers, shower cubicles, toilets bowls, taps and sinks need to be cleaned and scum removed. This was the only area of disappointment during my visit.

Dear Ms. Gilinda Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. However, we will take action to improve some areas which come to your concern. I have shared with department concerned I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. Kind regards, Management

Fair stay

Customer review rating 4.3/5

W. Solo - 15/02/2020 Confirmed reviews ALL

It took 20-25 mins to check in. Disappointed. Room is ok and late check out is good. Staff don't really understand the benefit of Platinum card.

Dear Mr. W., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. We would be very glad to share with them. We do thank for your comments of our hotel as well. And we look forward to welcoming you again on your next visit. Kind Regards, Management

Superb location

Customer review rating 4.3/5

Kuncoro Friends - 14/02/2020 Confirmed reviews ALL

Room is big enough consider direct the location in front of kuta beach. Clean. Attentive staff

Dear Mr. Kuncoro Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Well Located and Nice Pool

Customer review rating 4.3/5

Lina Couples - 13/02/2020 Confirmed reviews ALL

The hotel is on very good location. Accross the beach and we can have a very good view from above (the swimming pool or the bar, you can choose to stay while sunset also)..

Dear Ms. Lina Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Good stay

Customer review rating 4.3/5

Keith Friends - 12/02/2020 Confirmed reviews ALL

Absolutely fantastic great staff great position good food. The only concerned is I hope they don’t put the price of alcohol up any more

Dear Sir/Madam, We were very pleased to read that you had wonderful and great experience with us. Look forward to welcoming you back again soon. Kind regards, Management
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