The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.5/5 155 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top Pool with ocean view

  • Roof top Riva Bar & Restaurant with Ocean view serving Local authentic & international cuisine

  • We received the Green Key certificate for 2023

Our accommodation(s)

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Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  155 reviews

TripAdvisor Rating  4.0/5  2,038 reviews

Certificate of excellence 2023

Great location but watch out for rooms without any view except a hallway view.

TripAdvisor rating 3.0/5

Soren w TripAdvisor review

great location and friendly staff. But the room had one window facing a hallway next to the elevator. Dont really think that having a 4.6/5 rating on your own website is justified for a room without naturel light. The staff were great and friendly as would be expected on Bali so no issues there. THe location was on the foreshore of Kuta Beach with shops, restaurants and cafes in every direction. A major shopping centre is about 2 mins walk from Hotel so no issues there. We opted for the buffet breakfast and regretted that purchase. The food was average and when the hot food is not hot and the coffee is cold then i am not going to try the cold dishes just in case, so can't comment on that part. Just not worth the price when there are so many options within walking distance to the hotel with regards to breakfast. Hotel car to Airport is 200K Rp which is above the taxi price but very good and clean vehicle with polite driver so recommended. For location, this hotel worth considering but dont waste money on the breakfast buffet

Dear sorenw722, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Also, we have taken note your comments on breakfast quality for our consideration and improvement. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

We did not travel due to Covid - no refund or amendment received

Customer review rating 0.5/5

Adrian S. Families - Confirmed reviews ALL

Due to Covid we did not travel. We requested a refund but that was denied. We are prepared to amend the booking to another date

Dear Mr. Adrian S., Warm greetings from The Kuta Beach Heritage Hotel – Managed by Accor. We were surprised to read your score online review with 10 stars out of 100, when we check you reservation it was 2021 you were not able to travel, and your booking is not refundable. I do understand that was covid period and we will be please to arrange if you want to be planning for your next vacation to Bali and stay with us at The Kuta Beach Heritage Hotel. If you need any assistant, please to contact me directly by email: al…, we would really appreciate it. Look forward to welcoming you soon. Stay safe & healthy. Kind regards, Alfil Aldyno Asst. FO Manager

High value for money

TripAdvisor rating 5.0/5

Dirk_B18 Solo travel - TripAdvisor review

Stayed for a night before returning to Europe. Location is pleasant directly on the beach (which is rather busy). Loved the really spacious room with very comfy bed. Superb breakfast in the rooftop bar. Nice pool up there as well. Can recommend if you stay in busy Kuta

Dear Dirk_B18, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Stay safe & healthy. Kind regards, Management

Comfortable stay

TripAdvisor rating 4.0/5

pushpalp Families - TripAdvisor review

The hotel is at a very convenient place and beach is easily accessible. Breakfast is good and staffs are courteous. Moreover staffs are very responsive and helped us with the issues we found in the room. Rooms are quite spacious and comfortable. There is a beverage section at the common area for tea coffee and water can be refilled which we found very convenient. However entrance the hotel can be improved and we felt there should be someone to greet us once we take the lift from conceirge to the reception.. some places in the corridor we saw water leaking from ac ducts. We observed the name card on the breakfast remained same  from past day even though dishes were different. Pool was small though the view was very good

Dear pushpalp, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Stay safe & healthy. Kind regards, Management

Well located and well maintained

Customer review rating 5.0/5

Sunil G. Couples - Confirmed reviews ALL

The overall experience was great, I am satisfied and happy that I have chosen this place for my stay. The staff was also very nice, special mention to Amelia and anaji

Dear Mr/Ms Sunil G., Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Stay safe & healthy. Look forward to welcoming you back again soon. Kind regards, Management

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Other web-users rate our hotel

  • 769 reviews 9.5/10 Location
  • 932 reviews 7.7/10 Room
  • 891 reviews 9.1/10 Service
  • 15 reviews 8/10 WiFi
  • 367 reviews 7.2/10 Cleanliness
  • 358 reviews 8.1/10 Breakfast
  • 155 reviews 6.2/10 Value

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