The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars
Customer review rating (ALL Rating) 4.3/5 27 reviews
ALLSAFE approved hotel
Located on the beachfront of famous Kuta Beach
Prime location with easy access to Mall and Shopping Center
Roof top infinity Pool
Pamper your kids with fun activities and kids' meals with MyKids package
Devour in an exquisite and free flow beverage experience with MyGlass package
Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
NGURAH RAI INTERNATIONAL AIRPORT At 7.8km / 4.85 miles - Shuttle paying
Check-in from - Check out up to
Waves restaurant is a venue recalling with sailing deco, a wooden deck and featuring a show kitchen which will serve you the grand breakfast to start your day. Our team will also be ready to actively interact with all guests.
Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.
Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.
100% genuine reviews from our guestsFind out more
Great location, but need more maintenance
TripAdvisor rating 4.0/5
teguhg TripAdvisor review
I stayed in the executive suite for 1 night. They stay was actually quite good since the hotel was located strategically just next to the beach and a short walk to Pasar Seni and Kuta Beach Walk. But actually there's some things to be improved : 1. Parking space is quite limited 2. The hotel is surely need to have some maintenance works, but it is understandable since it has been impacted badly by the pandemic situation. 3. The cleanliness in the room should be improved, since i found some places with spider webs and there's some ants crawling around in our room. 4. The bathtub was clean but the water coming out from the faucet was very little, i think it would need half day just to make it half full (i didn't report this since i wasn't going to use it) Overall the room was clean and very spacious, but i will recommend you to get the higher floor since you can see the scenery better (my room was in lvl2 and i can only see part of the beach since it was hidden by the coconut trees and cables) Thank you for the reception mbak Dayu for the good service
Dear Mr.Teguhg, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service Waiting to welcoming you again in the near future. Please stay safe and healthy. Kind regards, Management
Excellent Hospitality and services
TripAdvisor rating 5.0/5
elbertj87 TripAdvisor review
I am so impressed with the service from Heritage Kuta Bali. I stayed for 1 (one) night when I arrived in Bali, and I found that the hotel is so comfortable, clean, and close to everywhere, and I decided to return and spend my whole Nyepi in this hotel. Thanks to the receptionist staff (Mr. Dika & Ms. Ratna) for the hospitality and services during my stay in Kuta. However, the hotel should improve the variety of food for breakfast and room services. Overall, I love staying in Heritage Kuta Bali and definitely will come back again in the future.
Dear Mr/s. Elbertj87, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. Your feedback had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
Faded 5 star. 4 at best
TripAdvisor rating 3.0/5
Inspire27661913380 TripAdvisor review
1st 5 * ever not providing room service, but provides concierge to your room. Stop hiding behind covid. Also no services whatsoever to cater for Platinum privileges other than the room upgrade. The room itself was spacious but had several maintenance issues that had to be reported and then dealt with...but why did i have to report it.... the room itself was not as clean as many other 5* hotels in comparison and reception temporary is like a 2* concept even though they have a great closed reception on 1st floor. Overall if it was not for its location i would have been severely dissapointed My view safe the cash and stay at the Mercure next door or further down at the Pullman
Dear Inspire27661913380, We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels . We have taken all comments which can assist us to improve the products and service in our hotel. Thank you again for sharing your experiences and we look forward to welcoming you back soon. Kind regards, Management
15th Wedding Anniversary by Accor
TripAdvisor rating 5.0/5
Oneto12 TripAdvisor review
Just want to say thank you to Accor and The Kuta Beach Heritage Hotel Bali for the room upgrade, is really beyond our expectations. We are amazed by the room, it was so big that make us want to bring our kids with us and everything was so perfect.
Dear inthelight2017, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Please stay safe and healthy. Kind regards, Management
Customer review rating 3.5/5
Winoto L. Families - Confirmed reviews ALL
location is very good and hotel clean and comfort.
Our most recent 20 reviews
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