The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.5/5 336 reviews

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Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia, 80361 KUTA, Indonesia

Description

Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top Pool with ocean view

  • Roof top Riva Bar & Restaurant with Ocean view serving Local authentic & international cuisine

  • We received the Green Key certificate for 2023

Our accommodation(s)

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Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Telephone
Fax +62 361 3007060

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  336 reviews

TripAdvisor Rating  4.0/5  2,093 reviews

Certificate of excellence 2024

Amazing place to stay.....

TripAdvisor rating 5.0/5

lainielynch Friends getaway - TripAdvisor review

Check in Seamless Friendly helpful staff Well located for Kuta with and amazing view over the sea The two young ladies in the bar Ratna and Pemi could be different names I am shocking with names. The food was incredible, the breakfast buffet caters for every culture, and the food was fresh and nice. The main restaurant Seafood BBQ was a 10 out of 10. My partner had the seared Tuna and thoroughly enjoyed it The friend had a steak and said it was tender and tasty. Pool at Bar and outside your room are clean and so easy to access. I would recommend this hotel to anyone

Dear lainielynch, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Dayu Ratna & Seni. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Good hotel in Bali

TripAdvisor rating 4.0/5

shedee TripAdvisor review

The hotel's location is good and plenty of amenities nearby. I was checked in Reza who was pleasant and welcoming. My room was upgraded, which was appreciated. The room was spacious and everything worked. They only have 4 floors and there is a rooftop pool/bar. However, there is a weird smell along the corridors when you walk from the lift to the room on 3rd floor. It was quite off-putting. I had issues with my room keycard and the staff were efficiently managing it but no one apologized for the inconvenienced caused by their system failure. The breakfast buffet was disappointing. Ayam goreng rempah was not replenish from the time the portion was low until it was completely finished. We asked the staff if we could sit near the pool and he said no but we later saw people sitting there. Even if it was for smokers, it would've been nice if the staff could explain that earlier. Check out was fast. Overall, it was a good hotel but certainly did not feel like a 5-star hotel.

Dear shedee, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Reza. Also, we have taken note your feedback for our team's consideration and improvement. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management Dear Mr/Ms Bani Ismael Thajeb, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

Good location lovely staff

Customer review rating 2.5/5

Anonymous Families - Confirmed reviews ALL

Unfortunately wasn’t the best experience for us! I had informed the receptionist that we needed 2x gluten free for Breakfast when we checked in and the next morning when we went for brekky there was nothing for us to eat except fruit, the bed in our room only had 1 sheet, we had to ask for clean towels as they just picked the dirty ones off the floor and hang them back up and no facecloths etc, however for the cost of the hotel was reasonable as location was great, and the staff were very lovely which overall helped the experience

Dear Mr/Ms Natasha V., We very much appreciate your comments regarding your stay at the Kuta Beach Heritage Hotel Bali - Managed by AccorHotels. First and foremost, we would like to convey our apologies for some services which are not meeting your expectation. All improvements needed have been raised to all departments concern. We will take immediate action to improve the details. Thank you for bringing the above to our attention and hope we might be able to welcome you back to The Kuta Beach Heritage Hotel and provide you with a more seamless experience. Best regards, Management

Return visitor

TripAdvisor rating 4.0/5

Stephen M TripAdvisor review

Great place to stay if it's Kuta you want. Very comfortable rooms, excellent beds. We've stayed here many times and have been without hot water, so that was not good. Not even warm water, and they had to move us which is a pain. But the breakfast is sensational. The roof top pool is amazing and the restaurant is really good too

Dear Paradise141992, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

A true Kuta experience

TripAdvisor rating 4.0/5

danielle c TripAdvisor review

We loved the location, right across from the beach and close to shops and restaurants. The buffet breakfast was amazing and the pool was beautiful and quiet. The rooms were clean and the staff were so accommodating and went above and beyond. It isn’t 5 star but for a cheaper holiday it was perfect and had all we needed. Special mention to Linda, Suardi and Puspa for their kind hearts and hospitality (and outsourcing skinny milk for us coffee snobs). I would stay here again in the future! Also… the most amazing sunsets to be seen 🌅 Thank you 🙏

Dear daniellecS5691QH, Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. It is wonderful to see you had such a great experience with us, especially Linda, Suardi & Puspa. We do appreciate and thank you for your feedback. We are looking forward to welcoming you back again soon. Please stay safe & healthy. Kind regards, Management

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Other web-users rate our hotel

  • 962 reviews 9.4/10 Location
  • 1,096 reviews 7.9/10 Room
  • 1,168 reviews 9.3/10 Service
  • 12 reviews 8.2/10 WiFi
  • 461 reviews 7/10 Cleanliness
  • 406 reviews 8.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.