The Kuta Beach Heritage Hotel Bali - Managed by Accor 5 stars

Customer review rating (ALL Rating) 4.5/5 328 reviews

The Kuta Beach Heritage Hotel Bali - Managed by Accor - Image 1
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Description

Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location Within walking distance to shopping, dining, nightlife, and cultural attraction

  • Versatile meeting spaces ideal for events, meetings, and social gatherings near the beach.

  • Roof top Riva Bar & Restaurant with Ocean view serving Local authentic & international cuisine

  • Green Key certified hotel

Our accommodation(s)

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Room 1

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by Accor

Jl Pantai Kuta Br Pande Mas, Kuta Badung Bali indonesia
80361 KUTA
Indonesia

GPS:-8.720583, 115.169792

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  328 reviews

Customer review rating 5.0/5

Philip P. Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Customer review rating 5.0/5

Melissa E. Families - Confirmed reviews ALL

Dear Mrs Melissa E., Thank you for your wonderful review. We are truly delighted to hear that our team made such a positive impression and that their genuine care and willingness to assist helped make your stay so enjoyable. It is especially rewarding to know you are already looking forward to returning. We will be sure to share your kind words with Bayou, who will be thrilled to know they made your experience even more memorable. It sounds like the perfect plan to relax at the bar while the kids enjoy the pool! We sincerely appreciate your support and can't wait to welcome you and your family back to The Kuta Beach Heritage for another fantastic stay. Warm regards, Jamal Muhammad General Manager

Customer review rating 1.5/5

Michael C. Couples - Confirmed reviews ALL

Dear Mr Michael C., Thank you for taking the time to share your feedback. I am sincerely sorry to learn that the cleanliness of your room did not meet your expectations and that you were disappointed with your breakfast experience. Cleanliness is one of our highest priorities, and I regret that we fell short during your stay. I have shared your comments with our Housekeeping team so that immediate improvements can be made. I also apologize for the inconvenience regarding breakfast service. We understand how frustrating it can be if the service does not align with your expectations, and we will review your feedback with our Food & Beverage team to ensure our breakfast hours and service are communicated clearly and consistently. We appreciate your honest feedback, as it helps us improve. We hope you will give us another opportunity to provide you with the high standard of hospitality that we strive to deliver. Warm regards, Jamal Muhammad General Manager

Other web-users rate our hotel

  • 722 reviews 9.6/10 Location
  • 818 reviews 7.4/10 Room
  • 819 reviews 9.2/10 Service
  • 6 reviews 3.6/10 WiFi
  • 321 reviews 6.7/10 Cleanliness
  • 295 reviews 5.6/10 Vibe
  • 284 reviews 7.5/10 Breakfast
  • 272 reviews 5.1/10 Amenities

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