The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels 5 stars

TripAdvisor rating 4.0/5 1,852 reviews
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels
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Hotel extras

  • Located on the beachfront of famous Kuta Beach

  • Prime location with easy access to Mall and Shopping Center

  • Roof top infinity Pool

  • Pamper your kids with fun activities and kids' meals with MyKids package

  • Devour in an exquisite and free flow beverage experience with MyGlass package

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Babysitting on request
  • Air conditioned
  • NGURAH RAI INTERNATIONAL AIRPORTPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • Late Check OutPaying
  • Dry cleaning / Ironing
  • Gift shop/newspaper shop
  • Porter
  • Concierge
Leisure and activities
  • Pool
  • Fitness centre
  • Massage (Nearby)
  • Babysitting on request
Catering
  • Breakfast
  • 2 restaurant(s)
  • 1 bar(s)
  • Room service
Business services
  • 3 meeting room(s)
  • Self service business centre
  • Copy/print service available
Information message

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

Jl Pantai Kuta Br Pande Mas
Kuta Badung Bali indonesia
80361
kuta
indonesia

Tel: +623613007080

Fax: (+62)361/3007060

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI INTERNATIONAL AIRPORT At 7.8km / 4.85 miles - Shuttle paying

GPS :-8.720583, 115.169792

Our accommodations

Blending modern Bali influences with a nautical theme inspired by the mythical Riva Boat, the décor emphasizes the notion of East-meets-West: mixing traditional Bali culture with the French culture of the AccorHotels brand, providing design and comfort. The Junior Suite, Suite and Sea-Front Suites all feature unique Balinese names and reflect distinct aspects of culture and history. This, in addition to the amenities and dedicated service, will ensure a memorable stay.

Classic Heritage King

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Classic Heritage Twin

  • Max. number of persons: 3
  • Area: From 36
  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Heritage King

  • Max. number of persons: 3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Superior Heritage Twin

  • Max. number of persons: 3
  • Area: From 38
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Heritage King

  • Max. number of persons: 3
  • Area: From 39
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Deluxe Heritage King with Plunge Pool

  • Max. number of persons: 3
  • Area: From 39
  • Views: Pool side, City side *
  • Most of the accommodation: Terrace *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Heritage King

  • Max. number of persons: 3
  • Area: From 56
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Executive Heritage Twin

  • Max. number of persons: 3
  • Area: From 56
  • Views: City side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Junior Heritage Suite King

  • Max. number of persons: 3
  • Area: From 56
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Heritage Suite King

  • Max. number of persons: 3
  • Area: From 81
  • Views: Ocean/Sea view *
  • Most of the accommodation: Balcony *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Bathrobe
  • Slippers
  • Coffee/tea making facilities(...)

Our restaurants and bars

WAVES

Type of cuisine: International

Waves restaurant is a venue recalling with sailing deco, a wooden deck and featuring a show kitchen which will serve you the grand breakfast to start your day. Our team will also be ready to actively interact with all guests.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

RIVA BAR & RESTAURANT

Type of cuisine: International

Relieve the ambience of a luxury cruise ship while sipping your favourite cocktails. Wine & dine and looking over the bay of Kuta.

Lunch

12:00 - 18:00

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

18:00 - 23:30

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

SURF POOL BAR

Photo non contractuelle / Strictly non binding

The ideal chill out place for sun lovers, the Surf Pool Bar is located next to swimming pool with Kuta Beach skyline over the top. Enjoy sipping tropical cocktails with famous Kuta sunset view just in front of you.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 3

  • Maximum size: 564

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 150 people

Find out more

Our guest reviews for
The Kuta Beach Heritage Hotel Bali - Managed by AccorHotels

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

6,120 reviews

tripadvisor

TripAdvisor Rating 4.0/5

1,852 reviews

TripAdvisor Certificate of Excellence
Certificate of excellence 2019
Customer review rating 4.3/5

Muhammad N. Couples - 21/01/2020 Confirmed reviews ALL

Excellent overall, staffs and facilities. Including environment and attitudes. Thank you

Dear Mr. Muhammad, We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Good Location

Customer review rating 4.3/5

Stephen M. Families - 21/01/2020 Confirmed reviews ALL

Enjoyed my stay at the Kuta Beach Heritage Hotel Bali. The staff provided exceptional service. The food was above average. The location is fantastic. We felt that the room was a little cramped. The fitness room was sub-par.

Dear Mr. Stephen We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

First time with Accor!!

Customer review rating 4.3/5

Lia P. Families - 19/01/2020 Confirmed reviews ALL

My first time staying with Accor in Bali, we had a wonderful time there. I was afraid that staying in Kuta would be loud and not going to be able to rest after a day of sightseeing, but no the hotel was so comfortable and quiet at night. The service was excellent and the room was spotless. But most importantly the people who are working there were the most nicest people. Thank you Accor and thank you Kuta Heritage!!!

Dear Ms. P., We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Magnificent

Customer review rating 4.3/5

Kim D. Families - 18/01/2020 Confirmed reviews ALL

The most amazing rooms, service, pool, reception, housekeeping & wait staff. Good fantastic, special touches with animal towels made. Couldn’t have asked for more.

Dear Sir/Madam Kim D., We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards Management

Comforting

Customer review rating 4.3/5

Peter P. Solo - 16/01/2020 Confirmed reviews ALL

Good staff very helpful

Dear Mr. Peter, Thank you so much for your very kind words. We are all delighted that enjoyed your visit so much. We do try hard to make our guests feel at home, and well taken care of, so it is very rewarding to know how much our guests enjoy themselves. We hope to be able to welcome you back very soon. Kind Regards, Management

The best accommodation in Kuta :)

Customer review rating 4.3/5

Ms. O. Families - 14/01/2020 Confirmed reviews ALL

The best accommodation in Kuta :) Beside starbucks, beach front and walking distance to shopping area. Having a accommodating staff is just a bonus. Keep it up!

Dear Ms. Joelle, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Nice location

Customer review rating 4.3/5

Mostahid A. Friends - 14/01/2020 Confirmed reviews ALL

Right on the Kuta beach street. Although you can't see the sea from the rooms, you can definitely see it from the restaurant which is on the top floor. A short list of things I liked:- The Location. Close to pizza hut, mcdonals(right next building). The sea is just 2 steps away. There is a convenience store and a liquor store on the ground floor which is open 24/7 The people. check in people were very polite and very welcoming. Amazing people. Bali in general is full of people who always treat you with respect. They are always in a very cheerful mood. The food. The food was amazing. There is a restaurant on the top floor where they serve Asian food and also Continental. Things I hated:- The price. I think the price is a little higher than the other hotels next door. There are lots options nearby. Noise. Since it's right next to the beach, there is a lot of street noise. Starts early morning Good option if you are traveling for a couple of days and want to stay close to the beach or to party.

Dear Mr. Mostahid, We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. We agree that it can be noisy at times in the heart of Kuta. We will make sure that for your next visit we will choose a room as far from the street as possible. thank you for highlighting our positive points, It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one and we look forward to your welcoming you on your next visit Kind Regards, Management

I liked everything about my stay

Customer review rating 4.3/5

Bruna M. D. Solo - 13/01/2020 Confirmed reviews ALL

The staff, facilities, rooms, pool, cleanliness, room service were great!

Dear Ms. Bruna Thank you for choosing to stay with us at The Kuta Beach Heritage Hotel and for taking the time to give us your feedback. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Horrible worst hotel I have ever stayed in !

Customer review rating 4.3/5

Megan Couples - 13/01/2020 Confirmed reviews ALL

Terrible room 133 VERY NOISY over the top of a band playing till midnight, moved to another room horrible no opening window after I had booked a sea view room, moved again but the staff can not give clear information and you are lucky if they call you back after they say they would, useless staff.

Dear Ms. Megan Thank you for taking the time to share your constructive feedback. It’s understood that your stay was not up to your requirements. We agree that it can be noisy at times in the heart of Kuta, especially during night times where all the cafes and bands are open until midnight. For your kind information, all our suites room are overlooking to the Kuta Beach where the noise are coming from the bands and the street noise. We tried to move you to the next room which was quiet and had you agree to move. Unfortunately, the room was not meeting your expectation due to the window is not available in your new room. Also, please to know that our front office team will do everything in their power to check our guests and get the guest feedback and rectify the problem during their stay, to ensure that they leave us feeling happy and relaxed. Once again, thank you for bringing the above to our attention and hope we might be able to welcome you back and provide you with a more seamless experience. Kind Regards, Management

Fantastic

Customer review rating 4.3/5

Arrabella Couples - 12/01/2020 Confirmed reviews ALL

We stayed one night before the new year on our way to holiday in Ubud. We had other accommodations booked for when we were coming back through Kuta for a day before flying home. We liked the hotel si much that we cancelled our other accommodations and booked two more nights with Heritage Beach.

Dear Ms. Arrabela, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management
Customer review rating 4.3/5

Em Solo - 11/01/2020 Confirmed reviews ALL

The staff are very courteous and helpful! And they checked me in early... They tried to satisfy the customer. Kudos!

Dear Ms. Emma, We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Fantastic

Customer review rating 4.3/5

Anonymous Couples - 10/01/2020 Confirmed reviews ALL

Excellent- great location but once inside the hotel you felt a world away from the hustle and bustle of Kuta.

Dear Mr. V. We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Great stay!

Customer review rating 4.3/5

John Couples - 10/01/2020 Confirmed reviews ALL

Excellent stay in a good location and fantastic customer service

Dear Mr. L. We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind regards Management

superb

Customer review rating 4.3/5

Rudy T. Families - 09/01/2020 Confirmed reviews ALL

good service

Dear Mr. Rudy We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We hope your next visit will be as pleasant as the previous one. Kind regards, Management

Awesome location, service and quality!

Customer review rating 4.3/5

Peter Couples - 09/01/2020 Confirmed reviews ALL

Excellent communication, booking a breeze, upgrade to suite very much appreciated, staff were awesome especially breakfast crew. Highly recommend for a relaxing stay in the heart of action packed Kuta!

Dear Mr. Peter We thank you for your comments and highly positive contribution about our hotel. Our service is to ensure that all of our guest will experience every moment of personalized with us, which you obviously experienced and enjoyed. We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Feels Like Home

Customer review rating 4.3/5

Mustika K. Families - 08/01/2020 Confirmed reviews ALL

I would like to let everybody know that all the staffs at Kuta Beach Heritage at the of my stay ( with my big group ), were very helpful and friendly. By the time I called to reconfirmed the booking, they are very welcome. Letting them know that I am staying with younger children, and senior. I got 6 rooms close to each others. Fast check in and check out ( important!!) Room and bed are BIG! and very cozy. Separate toilet and bathroom make our ( me and hubby ) morning arrangement much easier. :) Outdoor pool is magnificent with beautiful sea view. The hotel location also perfect. Walking distance to beach and mall. I was a bit worried with the limited parking space, since i rent a car and big HiAce to accommodate 17 people, but the security also very helpful, so worry not! Definitely will stay to this hotel again. Only for chill out. Last time our schedule was full. Got no chance to enjoy the sunset at the pool.

Dear Ms. Mustika We thank you for your comments regarding your recent stay at The Kuta Beach Heritage Hotel. It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our team to strive the best quality of service. We glad to know that our staff was very helpful during your stay with us. This can be boosting the spirit of our staff to provide high level of service We wish to have the pleasure to welcome you back in the near future. Kind Regards, Management

Maybe much more improvent

Customer review rating 4.3/5

Iwan H. Families - 08/01/2020 Confirmed reviews ALL

Nice place, strategic enough to be on Kuta beach. rooms are quite spacious but the room design is too pushy the bathtub is inside the room and the water that comes out into the bathtub is brown. I can't wear it Gym to small just a little room with some equipment

Dear Mr. Iwan, We would like to thank you for choosing to stay with us during your visit to Bali and for sharing your comments with us. Your comment had reached us and we will communicate these matters with our team for our improvement, for a better future service and products. Waiting to welcoming you again in the near future. Kind regards, Management

Fun

Customer review rating 4.3/5

Anonymous Couples - 07/01/2020 Confirmed reviews ALL

Exciting because of the great ocean view.

Dear Sir/Madam, We were very pleased to read that you had wonderful and great experience with us. Look forward to welcoming you back again soon. Kind regards, Management

Average

Customer review rating 4.3/5

Yenty S. Families - 06/01/2020 Confirmed reviews ALL

Room was nice, but the staff was rather unpolluted and put on straight face. We arrived in the evening, and had to wait a while, cause the reception/front officer was not around.

Deaer Ms. Yenty First and foremost, we would like to say thank you for your comment regarding to your memorable stay with us at Kuta Beach Heritage. We were glad to know that you enjoyed your stay. However, we will take action to improve some areas which come to your concern. I have shared with department concerned I hope you will allow us the opportunity to serve your future visit and we are looking forward to welcome you back at our hotel in the future. Kind Regards, Managament

A relaxing Christmas break in Bali

Customer review rating 4.3/5

Gamblingmumma Families - 06/01/2020 Confirmed reviews ALL

Check-in and check-out were a breeze. Staff are wonderful and always helpful. We asked to move to a higher floor and were immediately attended to. A special mention to Ani at Surf Bar and the talented singer, Ernie. We found the hotel set up with the other hotel a bit confusing. Not a fan of the unenclosed toilet and bath.

Dear Ms. G. We thank you for your comments and highly positive contribution about our hotel. We were very pleased to read that you enjoyed your stay in our property and highly positive contribution about our hotel. Your kind words have been passed to our team. Wonderful to see you had such a great experience with us. Look forward to welcoming you back again soon. Kind regards, Management
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