Pullman Bali Legian Beach 5 stars

Customer review rating (ALL Rating) 4.4/5 996 reviews

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Pullman Bali Legian Beach - Image 1
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1 Melasti, Bali, 80361 LEGIAN, Indonesia

Description

ALLSAFE approved hotel

Hotel extras

  • Located on the beachfront of Legian Beach

  • Easy access to Kuta, Legian, and Seminyak attractions

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Newly refurbished Premium Deluxe Ocean View rooms

  • Pamper your kids everyday with MyKids package

Our accommodation(s)

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Hotel location

Pullman Bali Legian Beach

1 Melasti, Bali
80361 LEGIAN
Indonesia

GPS:-8.70957, 115.167585

Telephone
Fax +62 361 762400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MONTAGE, ALL-DAY DINING

Providing cozy relaxing in the holiday atmosphere, offer a cosmopolitan food menu from European to Asian style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  996 reviews

TripAdvisor Rating  4.5/5  5,617 reviews

Certificate of excellence 2023

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

The Pullman is perfect location and has great facilities. It is a beautiful resort with very helpful staff. However the communication regarding maintenance and renovations was extremely disappointing. They contacted us 2 days prior to arrival, asking if we would like to cancel our stay. That is simply not that easy when travelling from overseas. The dates provided for renovations were wrong, and extremely disruptive to guests. We were notified of work commencing from the 22nd, however on our arrival on the 17th there was power tools and hammering against our bedroom wall. This was the most disappointing of all. That it was suggested we cancel our stay after months of waiting, then arriving and being given a room right next to the works after being told they shouldn’t be commencing until the 22nd. It was unacceptable and extremely disruptive, however the kind man on the front desk worked quickly to change our rooms, for which we are very grateful. If the planned renovations had been communicated at the time of booking months prior, and the actual dates of work being correct, then there would not be too much I could fault about the Pullman. Secondly, the air conditioning in the room may need servicing, as quite often the linen on our beds felt wet and damp from the humidity. All in all, I would absolutely stay at Pullman again and would happily recommend staying here to family and friends. It’s just disappointing the delivery and communications of the renovations during our stay.

Dear Caitlin V., Thank you for taking the time to provide us with detailed feedback on your recent stay at Pullman Bali Legian Beach. We appreciate your kind words about our perfect location, great facilities, and the beauty of our resort, as well as your positive comments about our helpful staff. Your insights are invaluable to us as we continuously strive to enhance the guest experience. We sincerely apologize for the disappointment and inconvenience you experienced due to the communication regarding maintenance and renovations. We understand that the timing and execution of this information significantly impacted your stay, and for this, we extend our sincerest apologies. Your feedback about the communication mishap and the inaccurate dates for renovations is well noted. We deeply regret any disruption caused by the early commencement of the works, and we appreciate your understanding in this matter. We are grateful for your acknowledgment of the swift response of our front desk team in addressing the issue and arranging a room change promptly. Regarding the air conditioning concern, we apologize for any discomfort you faced, and we will certainly investigate this matter further to ensure the issue is resolved promptly. Your comfort is of utmost importance to us, and we appreciate you bringing this to our attention. We are pleased to learn that, despite the challenges, you would still consider staying with us again and recommend Pullman Bali Legian Beach to your family and friends. We value your loyalty, and we are committed to ensuring that your future stays meet and exceed your expectations. Once again, thank you for your constructive feedback. We hope to have the opportunity to welcome you back for a flawless and enjoyable stay in the future. Warm regards, Sincerely, Andinni Guest Experience Pullman Bali Legian Beach

A good hotel

TripAdvisor rating 5.0/5

746suna Couples - TripAdvisor review

The hotel was very great, the room was spacious, infinity pool is my favorite place. Breakfast was great. Alfito the staff extremely friendly assisted us for checked in, we will comeback soon the location was great

Dear Sun A, Thank you for taking the time to share your positive experience at Pullman Bali Legian Beach. We're delighted to hear that you enjoyed your stay, from the spacious room to the infinity pool, and that Alfito's assistance made your check-in experience memorable. We appreciate your kind words about the breakfast and are thrilled to know that you found the location great. Our team works hard to provide the best possible service, and it's rewarding to hear that our efforts are reflected in your feedback. We look forward to welcoming you back soon for another wonderful stay. Best regards, Andinni Guest Experience

Fantastic location. Great stay

Customer review rating 5.0/5

Lea-anne J. Friends - Confirmed reviews ALL

We stayed for 10 nights. We had a wonderful time away. The staff are always friendly and accommodating. Haity and Bella were always there to make our stay special, as are all the staff. Close to all shopping areas and across the road from the beach. We will be back soon.

Dear Lea-Anne J., Thank you for taking the time to share your recent experience at Pullman Bali Legian Beach. We are thrilled to hear that you had a fantastic 10-night stay and that our team, particularly Haity and Bella, contributed to making your time with us special. It warms our hearts to know that you found our staff to be friendly and accommodating. Providing exceptional service is at the core of what we do, and it's delightful to hear that our team's efforts left a positive impression on you. We are pleased that our prime location, nestled close to shopping areas and just across the road from the beach, added to the overall enjoyment of your stay. It's our goal to offer a convenient and memorable experience for our guests, and we're delighted to hear that you appreciated our proximity to these attractions. Your kind words are truly motivating, and we're honored to have had the opportunity to be a part of your Bali experience. We can't wait to welcome you back soon for another wonderful stay. If there's anything specific you would like for your next visit, please feel free to let us know. We are here to ensure your future stays are equally enjoyable. Thank you again for choosing Pullman Bali Legian Beach. We look forward to the pleasure of hosting you again soon. Sincerely, Andinni Guest Experience Pullman Bali Legian Beach

Great hotel in a fabulous location

Customer review rating 5.0/5

Deborah B. Couples - Confirmed reviews ALL

We had a lovely 7 night stay at the beautiful Pullman Bali Legian during November which turned out to be a restful, quiet month in Bali. We were upgraded to a beautiful suite overlooking the pools and luxurious grounds. The hotel has very friendly helpful staff and extremely comfortable big rooms well fitted with all the essential amenities.

Dear Deborah Rosalyn B., Thank you for sharing your amazing experience at Pullman Bali Legian Beach. We're thrilled to hear that you enjoyed your seven-night stay in our luxurious suite with stunning pool views. Providing exceptional service and comfortable, well-equipped rooms is our priority, and we're delighted you found our staff friendly and accommodating. We hope to welcome you back soon for another delightful stay in the near future. Warm regards Arya Guest Experience Pullman Bali Legian Beach

Absolutely fantastic stay

Customer review rating 5.0/5

Kathy S. Friends - Confirmed reviews ALL

From the moment we got there, the staff were exceptional and very professional, with all matters of help.

Dear Katherine S., Thank you for your fantastic review. We're delighted to hear that your stay with us was exceptional from start to finish. Providing professional and attentive service to our guests is always our priority, and we're thrilled that our team exceeded your expectations. Your kind words will be shared with our staff, as they take pride in ensuring every guest has a memorable and enjoyable stay. We can't wait to welcome you back for another exceptional experience at Pullman Bali Legian Beach. Warm regards, Arya Guest Experience Pullman Bali Legian Beach

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Other web-users rate our hotel

  • 695 reviews 9.4/10 Location
  • 1,220 reviews 6.3/10 Room
  • 1,352 reviews 8.8/10 Service
  • 17 reviews 7.8/10 WiFi
  • 567 reviews 4.4/10 Cleanliness
  • 537 reviews 8.3/10 Food
  • 522 reviews 8.6/10 Breakfast
  • 439 reviews 6.1/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.