Pullman Bali Legian Beach 5 stars

Customer review rating (ALL Rating) 4.5/5 2,393 reviews

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Pullman Bali Legian Beach - Image 1
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1 Melasti, Bali, 80361 LEGIAN, Indonesia

Description

Hotel extras

  • Award-winning Business and Leisure, Beachfront Resort

  • Amazing ocean view rooms featuring panoramic, limitless sea and majestic sunset view

  • Steps away from the island's most trendy shopping center, Beachwalk Shopping Centre

  • Only 20-minute drive from Ngurah Rai International Airport, the island's main air hub

  • 10 function spaces; both indoors and outdoor, for your perfect business meet leisure needs

Our accommodation(s)

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Hotel location

Pullman Bali Legian Beach

1 Melasti, Bali
80361 LEGIAN
Indonesia

GPS:-8.70957, 115.167585

Telephone
Fax +62 361 762400

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

MONTAGE, ALL-DAY DINING

Providing cozy relaxing in the holiday atmosphere, offer a cosmopolitan food menu from European to Asian style.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,393 reviews

Customer review rating 4.0/5

Seungjin C. Couples - Confirmed reviews ALL

The room was a bit more dated than I expected, but it was very well-maintained and clean. Overall, I was satisfied with my stay, and the hotel facilities were absolutely fantastic

Dear Seungjin C., Thank you very much for taking the time to share your detailed feedback. We are delighted to know that you had a great stay and that you were impressed with our facilities. It is also reassuring to hear that although the room may have felt slightly dated, you found it to be well-maintained and clean. Maintaining high standards of cleanliness and comfort is very important to us. Your balanced feedback is truly appreciated, as it helps us continue to improve while ensuring our guests enjoy a satisfying experience. We sincerely look forward to welcoming you back again soon to Pullman Bali Legian Beach for another fantastic stay. Warm regards, Arya Guest Experience

Customer review rating 5.0/5

Merriman W. Families - Confirmed reviews ALL

8 days, enjoyed every bit of it. Staff were excellent.

Dear Merriman W., Thank you very much for your wonderful review. We are truly delighted to know that you had a great stay with us and enjoyed our location. It is especially rewarding to hear that you enjoyed every moment of your 8-day stay and found our team to be excellent. Your kind words are a great encouragement to all of us. We sincerely appreciate you choosing to stay at Pullman Bali Legian Beach and very much look forward to welcoming you back for another memorable visit. Warm regards, Arya Guest Experience

Customer review rating 4.0/5

Glenda B. Business - Confirmed reviews ALL

We love it, the staff are wonderful and the location is central, and its one of the few places yu can get a beach view from your room.

Dear Glenda B., Thank you very much for your kind and heartwarming review. We are truly grateful for your continued trust and loyalty in choosing to stay with us. It is wonderful to know that you consistently enjoy your time at Pullman Bali Legian Beach. Your generous compliments regarding our team, our central location, and the beach views from the room mean a great deal to us. We are especially pleased that our staff have contributed positively to your experience, as delivering warm and attentive service is always our top priority. Your thoughtful feedback will certainly be shared with the entire team, as it serves as great encouragement for us all. We very much look forward to welcoming you back for another relaxing and memorable stay in the near future. Warm regards, Arya Guest Experience

Customer review rating 3.0/5

Lynette K. Families - Confirmed reviews ALL

My feedback is just for hotel management/staff for training purposes. I don’t want to embarrass anyone so please don’t share online. The overall stay was OK. The facilities were lovely but some of the service was not what I expected for that class/price. Good - pools were lovely and service/friendliness was excellent The room service was also outstanding. Price was very reasonable and quality was great. Fitness centre - cleanliness and equipment was good. The service there was appalling. The guy stood there glued to his phone the whole time I was working out. My daughter didn’t have her key and had been knocking on the glass door, right near where he was standing and he didn’t hear her as he was so engrossed in whatever he was looking at on his phone. I eventually saw the messages/call (my phone was on silent) and saw she was there. When I opened the door, he eventually came out of his daze. That’s just not a good look. Perhaps he could be given some other duties if he is bored. It’s just not a good look. Housekeeping - first day our room was cleaned they left us with one main towel (which was still wet) and one face washer. I had to call housekeeping. Second day, we left at 8.30am, and put the cleaning light on. The cleaners were just up the hall and coming in our direction. When I came back at 12.30pm, I was shocked the room had not berm cleaned. Do we had no water, tea or creamer. I called housekeeping and vacated the room and read a book in the lobby whilst they cleaned.

Dear Mrs. Lynette K., Thank you for taking the time to share your detailed feedback. We truly value your input as it helps us identify areas for improvement in our services. We are pleased to hear that you enjoyed the pools, the friendliness of the staff, and the quality of room service, and that you found the price to be reasonable. It’s also great to know you had a positive experience with the fitness center’s cleanliness and equipment. However, we also take your comments seriously regarding the areas that did not meet your expectations. We apologize for the lack of attentiveness at the fitness center and the issues you experienced with housekeeping. These are not the standards we aim to uphold, and we will be addressing this with our team to ensure we provide the level of service expected at our property. Regarding the fitness center, we will ensure that staff are more engaged and attentive to guest needs, as this situation should not have happened. Similarly, we will review the housekeeping procedures and emphasize the importance of consistency in service and thorough communication to prevent such lapses in the future. Thank you for bringing these matters to our attention. Your feedback will be shared with the team for training purposes, and we will use this to further enhance our services and training. We appreciate your understanding, and we hope to have the opportunity to welcome you back for an improved experience. Warm regards, Arya Guest Experience

Customer review rating 5.0/5

Lissa S. Families - Confirmed reviews ALL

From the start to finish, what a stay at the Pullman legian! Herbert the Ops Manager personally came to welcome us to the hotel and he really is a shining star and an excellent example of a Balinese gentleman as we saw him many times over a 3 night stay chatting with guests. The hotel has themed buffet nights with live music to enjoy whilst having dinner as well as dancers! During our first dinner evening, they had fire dancers. Arabian night we had belly dancers etc. The room was very comfortable and clean. Location, it is directly opposite Kuta beach and around the corner from Garlic Lane where you can shop. Special mention to staff Ayik and Astiti who helped make our stay amazing. They were so helpful and made the check out process very pleasant. All the staff gave me a lovely first impression of Balinese people as a first time visitor to Bali.

Dear Lissa S., Thank you very much for taking the time to share such a wonderful and detailed review of your recent stay at Pullman Bali Legian Beach. We are truly delighted to read that you enjoyed your stay from start to finish. Your kind words regarding Herbert, our Operations Manager, mean a great deal. We will be sure to share your compliments with him, he will be thrilled to know he made such a positive impression. It is also wonderful to know that you enjoyed our themed buffet dinners, live music, and cultural performances. We are pleased that the comfort and cleanliness of your room, as well as our prime location directly opposite Kuta Beach and near Garlic Lane, added to your overall experience. A special thank you for recognizing Ayik and Astiti. Your appreciation will certainly be shared with them, and we are proud to know they helped make your stay and check-out experience so memorable. We are especially touched that your first impression of Balinese hospitality was such a positive one. It was truly our pleasure to welcome you, and we hope to have the opportunity to host you again on your next visit to Bali. Warm regards, Arya Guest Experience

Other web-users rate our hotel

  • 1,320 reviews 9.7/10 Location
  • 1,940 reviews 7.1/10 Room
  • 4,026 reviews 9.2/10 Service
  • 7 reviews 9.4/10 WiFi
  • 1,669 reviews 9/10 Food
  • 1,196 reviews 9.1/10 Breakfast
  • 803 reviews 5.5/10 Cleanliness
  • 303 reviews 6.3/10 Value

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