Novotel Bali Ngurah Rai Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 650 reviews

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Description

Hotel extras

  • Direct access to both Domestic and International Terminals of Bali's Ngurah Rai Airport

  • Attractive offers for Day Use (Transit) Room by the hours for transiting guests

  • Rest and Rejuvenate with our facilities (shower, pool or gym) before your next flight.

  • Enjoy a la carte breakfast at The Square restaurant or drink at Gourmet Bar, open 24/7

Our accommodation(s)

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Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

GPS:-8.74646, 115.166832

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Savour our continental breakfast starting from 4.30 AM and continue with full set-up breakfast from 6.30 AM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  650 reviews

TripAdvisor Rating  4.5/5  1,916 reviews

Certificate of excellence 2024

More than just an overnight stay. Attentive and welcoming

TripAdvisor rating 5.0/5

Peter L Couples - TripAdvisor review

We received a wonderfully warm and genuine welcome upon arrival at the Novotel Bali Ngurah Rai Airport Hotel. We had been on a long flight from Hobart to Melbourne to Denpasar and having such a generous welcome was a perfect introduction to Balinese hospitality. We were upgraded to a lovely suite on the third floor, which was spacious and very comfortable. We availed ourselves of the pool and the gym during our overnight stay. Dinner in the restaurant was excellent. The wonderful hostess Yunik, went out of her way to make sure our meals were perfect. This was truly wonderful hotel experience and one we hope to repeat on our next trip to Bali!

Good location let down by bedding

Customer review rating 3.0/5

Alice Solo - Confirmed reviews ALL

The bed side tables are too far away from the bed - looks like it used to be a super king and replaced by normal king (which is no problem for me) but the bed sides are fixed at the frame and remain at distance - you cannot reach it from your bed, or you'll hurt yourself stretching too far. Powerpoint is fiddly. Room a tad too dimmed. Second time I stayed on twin room and it's missing a sofa and coffee machine like the Kind Room had tho at same price.

Dear Jan H., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Ifan Taufan Front Office Manager

A wonderful hotel after a long flight to Bali

Customer review rating 5.0/5

Peter L. Couples - Confirmed reviews ALL

We received a wonderfully warm and genuine welcome upon arrival at the Novotel Bali Ngurah Rai Airport Hotel. We had been in a long flight from Hobart to Melbourne to Denpasar and having such a generous welcome was a perfect introduction to Balinese hospitality. We were upgraded to a lovely. On the third floor, which was spacious and very comfortable. We availed ourselves of the beautiful pool and the gym during our overnight stay. Dinner in the restaurant was excellent. The wonderful hostess Yunik, went out of her way to make sure our meals were perfect. This was truly wonderful hotel experience and one we hope to repeat on our next trip to Bali!

Dear Peter L., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ifan Taufan Front Office Manager

Well located; lovely surroundings; great staff

Customer review rating 4.0/5

Deb S. Friends - Confirmed reviews ALL

Will definitely come again

Dear Deborah S., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ifan Taufan Front Office Manager

Great transit hotel

Customer review rating 4.5/5

Rico Couples - Confirmed reviews ALL

Nice room, on the airport, less thing to worry about

Dear Rico P., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ifan Taufan Front Office Manager

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Other web-users rate our hotel

  • 2,165 reviews 9.5/10 Location
  • 4,077 reviews 9.2/10 Room
  • 5,532 reviews 9.5/10 Service
  • 33 reviews 5.9/10 WiFi
  • 3,243 reviews 9.6/10 Amenities
  • 2,439 reviews 9/10 Cleanliness
  • 1,423 reviews 9.2/10 Food
  • 1,265 reviews 9.6/10 Vibe

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