Novotel Bali Ngurah Rai Airport 4 stars

Customer review rating (ALL Rating) 4.6/5 1,008 reviews

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Novotel Bali Ngurah Rai Airport - Image 1
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Jalan Airport Ngurah Rai, Tuban, Kuta, 80362 BALI, Indonesia

Description

Hotel extras

  • Direct access to both Domestic and International Terminals of Bali's Ngurah Rai Airport

  • Attractive offers for Day Use (Transit) Room by the hours for transiting guests

  • Rest and Rejuvenate with our facilities (shower, pool or gym) before your next flight.

  • Enjoy a la carte breakfast at The Square restaurant or drink at Gourmet Bar, open 24/7

Our accommodation(s)

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Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

GPS:-8.74646, 115.166832

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Savour our continental breakfast starting from 4.30 AM and continue with full set-up breakfast from 6.30 AM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  1,008 reviews

TripAdvisor Rating  4.5/5  2,090 reviews

Certificate of excellence 2024

Quality time at the Spa

TripAdvisor rating 5.0/5

JaaJulia TripAdvisor review

I got a full body massage by therapist Tri. She was amazing!!!! I would rate her skill 10 out of 10. I got a pain at the shoulder area between the neck. Tri knows how to deal with that on the pain spot. Not every time I could get the therapist who could got into those spots easily but Tri did it professinally. Thanks Tri for her wonderful job!

Dear JaaJulia, Thank you so much for your kind words! We're thrilled to hear that you had such a positive experience at the spa and that Tri was able to address your shoulder pain effectively. We pride ourselves on having skilled therapists, and it’s wonderful to know that Tri's expertise made a difference for you. We’ll be sure to pass along your feedback to her! Looking forward to welcoming you back for another relaxing experience soon. Best regards, Ifan Taufan Front Office Manager Novotel Bali Airport

Great hotel for an easy and convenient stay within the airport

Customer review rating 5.0/5

S&p D. Couples - Confirmed reviews ALL

Fortunately our taxi driver knew exactly where the entrance to the hotel was, which we might not have been able to do ourselves. He took us up the escalator to the check in desk. This kindness avoided the only problem that we might have encountered getting into this excellent hotel. After that our stay was peaceful and very comfortable, including our early morning departure which was a two minute walk through the passage from the hotel lobby to the International Departure area. An excellent choice for travellers arriving or departing from Bali DPS.

Nice hotel for next transit

TripAdvisor rating 5.0/5

Navigate49583563567 TripAdvisor review

The hotel is next to Airport, easy to stay for next transit, big pool, executive lounge with nice view, you can see big garuda statue from thí lounge, staff is very friendly. Special thank to Ms. Sri Wiyani of executive lounge for your Balinese spirit.

Dear Navigate, Thank you for your wonderful review! We’re so happy to hear that you found our hotel convenient for your transit with its close proximity to the airport. We’re glad you enjoyed the big pool, the executive lounge with its great view, and the sight of the Garuda statue. A special thank you for mentioning Ms. Sri Wiyani. She will be thrilled to know you appreciated her warm Balinese spirit and excellent service. We pride ourselves on our friendly and helpful staff, and we're so glad you experienced that during your stay. We hope to welcome you back on your next visit and wish you safe travels! Warm regards, Ifan Taufan Front Office Manager Novotel Bali Ngurah Rai Airport

Take Your Money Elsewhere

TripAdvisor rating 2.0/5

Felix F TripAdvisor review

Even adapted to airport hotel standard, this one is below the belt. Not easy to access with luggage, rooms don't cool, water doesn't heat, outlets don't work, breakfast buffet was a farce. Should I go on? The place has dirt and decay written all over it. Staff are generally nice but that doesn't compensate for outlets that don't work.

Dear Swissfarmboy, Thank you for sharing your feedback. We sincerely apologize for the issues you experienced during your stay, and we appreciate you bringing them to our attention. We're sorry to hear about the difficulties you faced with room amenities, and we understand how important comfort and convenience are when traveling. Please be assured that we take your comments seriously and will work closely with our team to address the concerns you’ve raised regarding room maintenance and the breakfast buffet. We strive to provide a high standard of service and facilities, and your experience clearly does not reflect the level of quality we aim for. We are grateful for your kind words about our staff, and we will ensure that these issues are resolved so that future guests can enjoy a more seamless and comfortable stay. We hope you will consider giving us another opportunity to demonstrate our commitment to improvement. Best regards, Ifan Taufan Front Office Manager Novotel Bali Airport

Beautiful hotel, perfect location

Customer review rating 5.0/5

Mitch Families - Confirmed reviews ALL

As the title describes, Novotel hotel is perfectly located at the airport. The hotel is very nice, rooms, bathroom, all very nice! Food is great and the staff have been amazing!!

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Other web-users rate our hotel

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  • 3,269 reviews 9.5/10 Amenities
  • 2,410 reviews 9.1/10 Cleanliness
  • 1,384 reviews 9/10 Food
  • 1,268 reviews 9.5/10 Vibe

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.