Novotel Bali Ngurah Rai Airport Hotel 4 stars

All staff and and especially the management very helpful and careing to make our stay pleasurable and relaxing despite the difficult situation with the Covid Pandemie. We have stayed in This Airport Novotel several times before flying abroad and were alwayas very happy with easy departure, great staff and excellent restaurant. We certainly will be back again soon.

Thanks to all of Novotel Ngurah Rai Staff

It was a pleasant short stay for us in this hotel. The staffs were very accomodating to our needs. The short walking distance to the airport was very convenient for us. I would recommend this hotel for you.

I'm from Novotel Abu dhabi and since day one I book the hotel I'm amazed with the hospitality of the staffs.even before I met them...Ratna who's replying my email and send me WhatsApp.Andini who try to pick me up in airport knowing I came from abroad.Lorenzo who check my mother in. Staff in breakfast who's very patient to my niece and nephew.HK staffs very fast deliver water to my room.FO manager thank you for the amenities and the security even in the dark I can see your smile!... I'm grateful having chance to know you all and I can share this experience once I came back to Abu Dhabi.i would love to come back ! Hopefully the swimming pool open when I come back :)

From the day I book the hotel and ask directions from the airport they reply very fast and helpful They even try to pick me up and when I showed up late they call me worry if I lost as I came from abroad. Thank you so much RATNA.ANDINI.RIRI.LORENZO.the staff in breakfast. HK staff and FO manager PRADITYA MAHARDIKA You guys been very helpful and very kind to me and my family. Beautiful and big hotel.Hopefully can come back next time and longer...

This was an excellent choice. Very good rooms, Very good breakfast, Very smooth check-in and check-out Can recommend to everyone

Fantastic location mere minutes walk from the airport.Luggage trolley carts are in lobby if needed for return to airport. Helpful service front office personnel. Room was comfortable & quiet. Restaurant downstairs was excellent. Breakfast was wonderful. Room service fast & good also. Definitely would stay here again

Easy and quick check-in

Stayed here due to an early morning flight. Room was a decent size, clean, nice shower and comfortable bed. Aircraft noise could be heard from our room, didn't bother hubby but actually woke me at 1.30am! We had dinner and drinks at Runway Bar overlooking the runway which was very tasty and not too expensive for an airport hotel. We used the swimming pool which was very cool, clean and a good size. The only disappointing thing was the missing tiles and others that were loose and just left on the bottom of the pool. Very dangerous! Overall though, we would definitely stay again. Nice hotel and super convenient for access to airport.

I was flying into Bali in the evening and wanted to rest before having to deal with traffic etc. However it was so quiet now due to Corona virus I could have gotten out and to my next place in no time. Check in was easy to find after arrivals. Check in was slow and I had to ask for the Accor welcome drink voucher (not offered). Went to room WiFi access given wasn't working. Rang to get assistance. None of the preset numbers worked including 0 which is the emergency number basically in any hotel. I was so surprised I found room service pre set was my only option to get help and told them they said dial 7-- got the WiFi sorted. Seems it's just a hit and miss operation. Room was quiet could hear widebody(heavy) planes taking off only just so wasn't too noisy. They sort of stop after midnight and is super quiet then. Breakfast was only about 10 people so was quiet and easy. It's a good solid hotel. Clean and has what you need. Leaving was great the F/O staff helped me with a Grab taxi to the next Accor property. I would stay again.

I found it difficult to find this hotel upon exiting immigration with just airport hotel signs which led me outside and exhausted by the time I arrived at reception. Everything from this point on was wonderful. Except I used their VERY expensive fixed rate driver to go to Nusa Dua 11kms away, no sooner were we through the tolls I was told there was so much traffic the normal way but for another 40000k he could take me the toll road.

Great for when you are transiting in the airport. I did notice however they have reduced the amount of water in the rooms. we are unable to drink the tap water. I had 2 connecting rooms with 4 people we were given 2 small bottles of water. one of which was just enough to make 2 cups of tea. We used to get 2 big bottles of water in each room ???

Decent hotel directly at the airport access. Hotel staff is nice and attentive. Rooms are like every Novotel, the pool is nice. The Bar and grocery shop are very expensive. Overall a good experience for this hotel.

Missed our plane out, next day next flight. So needed a bed. Didn’t realize this was next door. Very quiet well appointed and made boarding our plane the next morning so easy. We will definitely be staying there in the future

staff very humble, all of staff. over all good. breakfast and room very good. hotel give free decorate and cake for my son brithday, my son very happy for this. thank you Novotel Ngurah Rai, we will come back again later