Novotel Bali Ngurah Rai Airport 4 stars

Customer review rating (ALL Rating) 4.7/5 1,064 reviews

Best price
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Novotel Bali Ngurah Rai Airport - Image 1
Novotel Bali Ngurah Rai Airport - Image 2
Novotel Bali Ngurah Rai Airport - Image 3
Novotel Bali Ngurah Rai Airport - Image 4
Jalan Airport Ngurah Rai, Tuban, Kuta, 80362 BALI, Indonesia

Description

Hotel extras

  • Direct access to both Domestic and International Terminals of Bali's Ngurah Rai Airport

  • Attractive offers for Day Use (Transit) Room by the hours for transiting guests

  • Rest and Rejuvenate with our facilities (shower, pool or gym) before your next flight.

  • Enjoy a la carte breakfast at The Square restaurant or drink at Gourmet Bar, open 24/7

Our accommodation(s)

Book this hotel
Room 1
See availabilities

Room

Superior Room with 2 Single Beds

Photo out of - Superior Room with 2 Single Beds

Choose comfort and space. A spacious room with 2 single bed with work area, 32" LED TV, WiFi access, safe deposit box and tea/coffee making facilities and bathroom with standing shower, and hair dryer. Up to 2 adults and 1 child.

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Single bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Mini-refrigerator
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
  • 3 pers. max
  • 28 m² / 301 sq ft
  • Bedding 2 x Single bed(s)
See availabilities

All Executive rooms with pool or runway view feature added products & services: coffee machine, iPod docking station, extra bathroom amenities, bathrobe, slippers & free access to Premier Lounge. Complimentary WiFi access. Up to 2 adults & 1 child

  • Views:

    Airport view or Pool side

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Bottled water
  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

All Executive rooms with pool or runway view feature added products & services: coffee machine, iPod docking station, extra bathroom amenities, bathrobe, slippers & free access to Premier Lounge. Complimentary Internet access. Up to 2 adults & 1 child.

  • Views:

    Airport view or Pool side

Max. number of persons
3
Area
From 28 m² / 301 sq ft

Bedding

Twin bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 32'/81 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Hair dryer
  • Iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Breakfast in bed
  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

An unforgetable experience. Large, well-designed & comfortable bed. Our suites consist of 1 bedroom & bathroom. It offers unbeatable facilities: 2 flat screen TVs, bathrobes & unlimited access to Fitness Centre & Premier Lounge. Up to 2 adults and 1 child

  • Views:

    Garden View

Max. number of persons
3
Area
From 56 m² / 602 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Kettle
  • Mini Bar
  • Free in Room Mineral Water

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Hair dryer in bathroom
  • Mirror
  • Slippers

Media And Technology

Internet Facilities

  • High speed internet
  • Wireless internet in your room

Tv Facilities

  • Satellite/cable colour TV
  • 39'/99 cm screen
  • Flat screen
  • LED screen - Light-emitting diode screen

Service And Equipment

Accessibility And Security

  • Audible smoke alarms in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Blackout curtain
  • Double Glazing
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers
  • Soundproof room
  • Turn Down Services

Electric Facilities

  • 220/240 V AC

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning

Working Area

  • Business Desk
See availabilities

Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

GPS:-8.74646, 115.166832

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service
  • DPS Additional charge
  • NGURAH RAI Additional charge

Accessibility

Wheelchair accessible hotel

In hotel

Hotel informations

  • 206 rooms
  • 206 non-smoking rooms
  • 3 floors

Languages spoken at the hotel

  • English
  • Indonesian

Reduced mobility Facilities

Laundry / Valet Services

  • Dry cleaning / Ironing
  • Laundry / Valet Services Additional charge
  • Pressing Additional charge

Lounge

  • Executive Lounge
  • Waiting area or lounge

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Desk equipment available

  • Shoe shine machine

Check In & Check-out facilities

  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Currency exchange

  • Currency exchange

Catering

One Restaurant

2 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Buffet Additional charge
  • Breakfast à la carte Additional charge

Business

6 Meeting rooms

Business Center

  • Self service business center

Family

Services for children

  • Children''s Club for 3 to 6 years
  • Childrens Club for 6 to 12 years
  • Video game area
  • Board games available
  • Indoor playground for children
  • Play area
  • Green area
  • Tourist guide for families

Well-being

Novotel Swimming Pool

  • Outside
  • On site

In Balance

  • On site
  • Sauna room

Sports and leisure

Gym

  • On site
  • On site
  • Outdoor parking
  • Public
  • 7 parking spaces
  • Parking opened 24/7
  • Max Limited Height: 5 m / 16.4 ft

  • Parking pricing: 0.59 € 12000 IDR Per hour
  • Parking for a month
  • Parking for a week

Services & equipment

  • Stairs
  • Valet parking

Security

  • Well-lit parking
  • Parking with security service
  • Controled access parking
  • Parking equipped with lights

THE SQUARE

Photo out of - THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Breakfast Buffet Opening Hours: * Weekdays: 6:00 AM – 10:30 AM * Weekends: 6:00 AM – 11:00 AM

Cooking style
International
Chef name
Ni Gusti Ayu Putu SUANDAYANI
Capacity
100
Accessibility
Accessible service
Jalan Airport Ngurah Rai, Tuban, Kuta, 80362 Bali, Indonesia
Telephone +62 361 9360200
Menu PDF
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Air conditioning
  • Wheelchair access
  • Free Wireless internet (WiFi)
  • Booster Seats available (for Baby)
  • Non Smoking Area
  • Reservation recommended
  • Terrace
  • Meals by the swimming Pool
  • Takeaway Meals
  • Private lounge

Payment

  • Cash
  • Credit card
  • Other

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Accommodate food

  • Children menu
  • Light menu
  • Halal menu
  • Vegetarian menu

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Breakfast Buffet Opening Hours: * Weekdays: 6:00 AM – 10:30 AM * Weekends: 6:00 AM – 11:00 AM

Run@way Bar

Photo out of - Run@way Bar

Create special moments at Run@way Bar. Enjoy the sunset at the new concept rooftop bar with the view of runway at Bali's I Gusti Ngurah Rai Domestic and International Airport.

Bar Type
BAR
Capacity
70
Menu PDF
Telephone +62 361 9360200
Opening hours
Monday
  • -
Tuesday
  • -
Wednesday
  • -
Thursday
  • -
Friday
  • -
Saturday
  • -
Sunday
  • -
Subsequent opening hours

Other informations

Services

  • Free Wireless internet (WiFi)
  • Smoking Area
  • Musical Entertainment
  • Terrace

Payment

  • Cash
  • Credit card

Credit cards

  • American Express
  • Mastercard
  • China UnionPay
  • JCB
  • Maestro
  • Visa

Wine and other drinks information

  • Apéritif
  • Cocktail
  • Wine by the glass available
  • Soft drinks

Bar Recreation facilites

  • Billiards/Snooker/Pool Table

Snacks facilities

  • Hot snacks

Create special moments at Run@way Bar. Enjoy the sunset at the new concept rooftop bar with the view of runway at Bali's I Gusti Ngurah Rai Domestic and International Airport.

For guests who have an early flight to catch, The Square serves up buffet breakfast starting from 06.00 AM.

Keep in shape anytime during your stay with us at InBalance fitness centre. Equipped with state-of-the-art cardio and weights machines, the gym has floor-to-ceiling windows to allow plenty of sunlight in and the view of our garden.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,064 reviews

Customer review rating 4.0/5

Hua F. N. Couples - Confirmed reviews ALL

Dear Hua F. N., Thank you very much for sharing your positive feedback with us and for your continued loyalty as an ALL Gold member. We are delighted to know that your stay was a pleasant surprise and that you appreciated our convenient location, well maintained facilities, and bathroom amenities. It is also wonderful to hear that you enjoyed the food selection in our Premier Lounge. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Terence E. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you for sharing your feedback and for your continued loyalty as an ALL Platinum member. We are delighted to know that you appreciated our convenient airport location, comfortable rooms, and the warm welcome from our team. We are also pleased that your room was well prepared and that you enjoyed the additional benefits available to our ALL members. However, we regret to learn that some aspects of our service did not fully meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to better understand your concerns so that we can review them with the relevant team and continue improving our guest experience. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back and providing you with an even more satisfying stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Andrew S. T. T. Business - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for sharing your detailed feedback with us. We are delighted to know that you appreciated our convenient location within the airport complex, making your overnight transit and early morning departure more comfortable. It is also wonderful to hear that our Reception team provided excellent assistance with local transportation arrangements. We will be pleased to share your compliments with the team. We appreciate your comments regarding our fitness facilities and the absence of a steam room and sauna. We are also glad that you enjoyed our extensive Indonesian and international breakfast selection. Thank you for your helpful suggestion to introduce a business breakfast set for guests who prefer a quicker and more convenient dining experience. We will share this idea with our Food and Beverage team for consideration. Thank you once again for your valuable feedback and for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back for another pleasant stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Mindaugas K. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for sharing such a wonderful and detailed review with us. We are delighted to know that you enjoyed the comfort and high standards of our hotel, especially our breakfast selection, which exceeded your expectations. It is truly rewarding to hear that you would choose to stay with us again on your next visit to Bali. At the same time, we sincerely apologize for the difficulty you experienced finding your way to the hotel from the international terminal. We understand how frustrating this can be, particularly after a long journey. Your comments regarding the directional signage and access route are valuable, and we will share them with the relevant team for review as we continue working to improve the arrival experience for our guests. Thank you once again for your kind recommendation. Although your stay was brief, we are pleased to have been part of your journey and look forward to welcoming you back for another enjoyable experience. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Leo H. Couples - Confirmed reviews ALL

Dear Valued Guest, Thank you very much for sharing your wonderful feedback and for your continued loyalty as an ALL Platinum member. We are delighted to know that you and your wife enjoyed your two-night stay with us before your journey to Europe. It is lovely to hear that the convenient location, quiet room, and attentive service from our team contributed to a comfortable and relaxing experience. We are also pleased that you appreciated the follow up from our Guest Experience team to ensure your stay was going well. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your loyalty and look forward to welcoming you and your wife back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Dear Hua F. N., Thank you very much for sharing your positive feedback with us and for your continued loyalty as an ALL Gold member. We are delighted to know that your stay was a pleasant surprise and that you appreciated our convenient location, well maintained facilities, and bathroom amenities. It is also wonderful to hear that you enjoyed the food selection in our Premier Lounge. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your support and look forward to welcoming you back for another enjoyable stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Terence E. Couples - Confirmed reviews ALL

Friendly and welcoming staff, comfortable rooms. For Accor members, many extras.

Dear Valued Guest, Thank you for sharing your feedback and for your continued loyalty as an ALL Platinum member. We are delighted to know that you appreciated our convenient airport location, comfortable rooms, and the warm welcome from our team. We are also pleased that your room was well prepared and that you enjoyed the additional benefits available to our ALL members. However, we regret to learn that some aspects of our service did not fully meet your expectations. Your feedback is important to us, and we would appreciate the opportunity to better understand your concerns so that we can review them with the relevant team and continue improving our guest experience. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back and providing you with an even more satisfying stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Andrew S. T. T. Business - Confirmed reviews ALL

Overnight transit for early morning departure.

Dear Valued Guest, Thank you very much for sharing your detailed feedback with us. We are delighted to know that you appreciated our convenient location within the airport complex, making your overnight transit and early morning departure more comfortable. It is also wonderful to hear that our Reception team provided excellent assistance with local transportation arrangements. We will be pleased to share your compliments with the team. We appreciate your comments regarding our fitness facilities and the absence of a steam room and sauna. We are also glad that you enjoyed our extensive Indonesian and international breakfast selection. Thank you for your helpful suggestion to introduce a business breakfast set for guests who prefer a quicker and more convenient dining experience. We will share this idea with our Food and Beverage team for consideration. Thank you once again for your valuable feedback and for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back for another pleasant stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Mindaugas K. Couples - Confirmed reviews ALL

Everything was great, very comfortable, high standard, and right next to the airport. However, finding it is a real challenge—there are almost no signs, or at least I didn't see any from the international terminal. I had to walk outside, kind of like walking through the taxi lane, which is probably the only downside. Later, another couple arrived and it was clear they had gotten lost too. As for breakfast, I would probably give it an 11/10! Superb, a very wide selection, and everything was delicious. It's a pity this was just a stopover. If I had to stay again, I would definitely choose it a second time.“

Dear Valued Guest, Thank you very much for sharing such a wonderful and detailed review with us. We are delighted to know that you enjoyed the comfort and high standards of our hotel, especially our breakfast selection, which exceeded your expectations. It is truly rewarding to hear that you would choose to stay with us again on your next visit to Bali. At the same time, we sincerely apologize for the difficulty you experienced finding your way to the hotel from the international terminal. We understand how frustrating this can be, particularly after a long journey. Your comments regarding the directional signage and access route are valuable, and we will share them with the relevant team for review as we continue working to improve the arrival experience for our guests. Thank you once again for your kind recommendation. Although your stay was brief, we are pleased to have been part of your journey and look forward to welcoming you back for another enjoyable experience. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Leo H. Couples - Confirmed reviews ALL

My wife & I had an excellent two night stay at the Novotel Bali Ngurah Rai Hotel before flying out to Europe. The convenience of staying close to the airport after & before a flight can’t be understated 😊

Dear Valued Guest, Thank you very much for sharing your wonderful feedback and for your continued loyalty as an ALL Platinum member. We are delighted to know that you and your wife enjoyed your two-night stay with us before your journey to Europe. It is lovely to hear that the convenient location, quiet room, and attentive service from our team contributed to a comfortable and relaxing experience. We are also pleased that you appreciated the follow up from our Guest Experience team to ensure your stay was going well. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your loyalty and look forward to welcoming you and your wife back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Denise F. Families - Confirmed reviews ALL

Such a great place and so convenient after a flight arriving late at night. Within walking distance from our arrival. Very comfortable bed. Breakfast in the morning before leaving for our next Accor hotel.

Dear Valued Guest, Thank you very much for your wonderful feedback and for your continued loyalty as an ALL Gold member. We are delighted to know that you found our hotel convenient after your late-night arrival and enjoyed the comfortable bed, clean and inviting room, and quick check-in experience. It is also lovely to hear that you enjoyed breakfast with us before continuing your journey to your next Accor hotel. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We truly appreciate your loyalty and look forward to welcoming you back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

David T. Couples - Confirmed reviews ALL

Quick stop over. Late flight. Great opportunity to rest

Dear Valued Guest, Thank you very much for sharing your feedback with us. We are pleased to know that our convenient location made Novotel Bali Ngurah Rai Airport an ideal choice for your short stopover after a late flight. We are delighted that you had the opportunity to rest and recharge before continuing your journey. Thank you once again for choosing to stay with us. We look forward to welcoming you back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.0/5

Ellen W. Solo - Confirmed reviews ALL

Check in was rather unorganized and confusion on getting our room. Otherwise a very nice experience.

Dear Valued Guest, Thank you for taking the time to share your feedback with us. We are pleased to know that you had an otherwise enjoyable and comfortable stay at Novotel Bali Ngurah Rai Airport. However, please accept our sincere apologies for the disorganized check in process and the confusion you experienced when receiving your room. We understand how important a smooth and efficient arrival is, and we regret that we fell short of your expectations in this regard. Your feedback will be shared with our Front Office team for review as we continue working to improve our check in process and guest experience. Thank you once again for your valuable feedback. We look forward to welcoming you back for an even smoother and more enjoyable stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Roy B. Couples - Confirmed reviews ALL

It is an easy walk through the airport and you can take the airport baggage trolley. The hotel is extremely quiet even though it is next to the airport. The pool was perfect to pass a few hours relaxing. The room was excellent.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you enjoyed our convenient airport location, peaceful surroundings, and excellent room comfort. It is also lovely to hear that our swimming pool provided the perfect place for you to relax and enjoy a few hours during your stay. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We sincerely look forward to welcoming you back for another comfortable and relaxing experience. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Nicole G. Families - Confirmed reviews ALL

Perfect for an overnight stay. The team arranged a birthday cake and a special message on the mirror for my sons birthday!

Dear Valued Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to know that you found Novotel Bali Ngurah Rai Airport perfect for your overnight stay. It is especially heartwarming to hear that the birthday cake and special mirror message made your son's birthday celebration more memorable. We are pleased that our team could help add a special touch to your family's stay. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you and your family back for more memorable moments in the future. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Donna E. Couples - Confirmed reviews ALL

Clean, comfortable, affordable overnight accommodation. Walk through to airport.

Dear Valued Guest, Thank you very much for sharing your positive feedback with us. We are pleased to know that you enjoyed our clean and comfortable accommodation, affordable rates, and convenient location with easy access to the airport. We are delighted that our hotel provided a practical and relaxing option for your overnight stay. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We look forward to welcoming you back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Gill G. Couples - Confirmed reviews ALL

We had separate flights into Bali so this made perfect sense to stay here for the night. Can’t beat the location. Signs to hotel were clear. Reception staff superb. Room quality was great. Fantastic shower. Comfortable and good quality bed/bedding. Excellent a/c. Unfortunately didn’t use pool or gym- looked good. We had club access which was appreciated. Temperature in the lounge was a little hot. Comfortable seating and very spacious. Reasonable selection of food and drinks although barely lukewarm. Breakfast was generous. Really good stay. Highly recommended.

Dear Valued Guest, Thank you very much for sharing such a detailed and wonderful review with us. We are delighted to know that our convenient location made your overnight stay between separate flights into Bali seamless and comfortable. It is especially pleasing to hear your compliments regarding our Reception team, room quality, comfortable bedding, shower, air conditioning, and the spaciousness of our Premier Lounge. We are also glad that you enjoyed the club access and generous breakfast selection. At the same time, we sincerely apologize that the lounge temperature was warmer than expected and that some of the food and drinks were not served at the ideal temperature. Your feedback is valuable, and we will share these comments with our Food and Beverage team for review and improvement. Thank you once again for your kind recommendation. We truly appreciate your feedback and look forward to welcoming you back to Novotel Bali Ngurah Rai Airport for another excellent stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Mrbes C. Couples - Confirmed reviews ALL

Our last stop in Bali, this hotel was the ultimate in convenience and comfort with an incredible choice at breakfast time.

Dear Valued Guest, Thank you very much for sharing your wonderful feedback with us. We are delighted to know that our convenient airport location and comfortable facilities made Novotel Bali Ngurah Rai Airport the perfect choice for your final stop in Bali. It is also a pleasure to hear that you enjoyed the wide selection of breakfast options. Thank you once again for choosing to stay with us. We sincerely look forward to welcoming you back to Novotel Bali Ngurah Rai Airport on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Donna N. Couples - Confirmed reviews ALL

Very comfortable night's stay after arriving late at night. Short walk from terminal. Friendly staff, clean room and well priced.

Dear Valued Guest, Thank you very much for sharing your positive feedback with us. We are delighted to know that you enjoyed a comfortable night's stay after your late-night arrival. It is wonderful to hear that you appreciated our convenient location just a short walk from the terminal, along with the cleanliness of your room, the friendly service from our team, and the value we offer. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We sincerely look forward to welcoming you back for another comfortable and enjoyable stay on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 3.0/5

Emma J. Families - Confirmed reviews ALL

Booked a hotel room to use for 4 hours, due to proximity/connection to the airport to rest and shower with our 6 and 4 yo prior to a late night flight home to Sydney. Room was comfortable and we achieved what we wanted from the stay, but I don't think the room price justifies the benefit for 4 hours.

Dear Valued Guest, Thank you very much for taking the time to share your detailed feedback with us. We are pleased to know that you found the room comfortable and that our convenient airport location helped you and your children rest and freshen up before your late night flight to Sydney. However, we sincerely apologize that several aspects of your experience did not meet your expectations. We regret the difficulties you encountered when seeking information about a day stay option, as well as the waiting time during check in. We also apologize for the interruptions with the television and the disappointing service you experienced at our restaurant bar. We understand that clear communication, attentive service, and reliable in room facilities are important, especially for families preparing for a long journey. Your feedback regarding the room rate for a short stay are also appreciated, and we understand your concerns about the value received for the time spent at the hotel. Please be assured that your feedback will be shared with the relevant teams for review and improvement. Thank you for acknowledging the understanding assistance provided by our team member during check in. We regret that the overall experience did not reflect the level of service we strive to deliver, and we appreciate the opportunity to learn from your feedback. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Riganda T. Couples - Confirmed reviews ALL

The room is well maintained

Dear Mr. Riganda T., Thank you very much for taking the time to share your feedback with us. We are delighted to know that you had a comfortable stay and found your room clean and well maintained. We also appreciate your recognition of the professional service provided by our team, especially our Housekeeping team. Your kind words will be shared with them as encouragement to continue maintaining our standards of cleanliness and service. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We sincerely look forward to welcoming you back for another comfortable and enjoyable stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Choo L. G. Couples - Confirmed reviews ALL

Overnight stay as flight arrive late. Signage to Novotel not obvious.

Dear Valued Guest, Thank you very much for taking the time to share your feedback with us. We are pleased to know that you found our hotel comfortable and appreciated our convenient location for your overnight stay after a late flight arrival. We would also like to express our sincere appreciation for your continued loyalty as an ALL Platinum member. At the same time, we apologize that the signage directing guests to our hotel was not sufficiently clear. We understand how important clear directions are, especially for guests arriving late at night, and we will share your feedback with the relevant team for consideration. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We sincerely look forward to welcoming you back and providing you with another comfortable stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Thomas W. Families - Confirmed reviews ALL

Very comfortable, friendly staff, great room.

Dear Valued Guest, Thank you very much for sharing your positive feedback with us. We are delighted to know that you enjoyed a comfortable stay, appreciated the friendliness of our team, and were pleased with your room. Your kind words are a wonderful encouragement for us to continue providing excellent service and a welcoming atmosphere for our guests. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We sincerely look forward to welcoming you back for another enjoyable stay. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Barry L. Couples - Confirmed reviews ALL

Very relaxing Wonderful breakfast Surprised by the hotel offering a lounge area

Dear Valued Guest, Thank you very much for your feedback and for choosing Novotel Bali Ngurah Rai Airport. We would like to express our sincere appreciation for your continued loyalty as an ALL Platinum member. Your trust in our hotel is truly valued, and we remain committed to providing you with a comfortable and enjoyable experience on every visit. Thank you once again for your continued support. We sincerely look forward to welcoming you back to Novotel Bali Ngurah Rai Airport in the near future. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Ashley B. Business - Confirmed reviews ALL

A fantastic place to spend the day ahead of a late-night departure from Denpasar Airport. I relaxed by the pool with a refreshing Bintang, enjoyed afternoon tea in the Executive Lounge, had a soothing massage at the spa, and rested in my comfortable top-floor room with a view over the runway. Evening cocktails and canapés in the lounge followed by a short stroll to the terminal made for the perfect, seamless preparation for an overnight flight.

Dear Valued Guest, Thank you very much for sharing such a wonderful review of your experience with us. We are delighted to know that you enjoyed a relaxing and comfortable day at Novotel Bali Ngurah Rai Airport before your late night departure. It is wonderful to hear that you made the most of our swimming pool, Executive Lounge, spa, and comfortable top floor room with its runway view. We are also pleased that the afternoon tea, evening cocktails, and canapés added to your enjoyable experience. We are especially happy that our convenient location allowed you to end your stay with a short and seamless walk to the airport terminal. Providing our guests with comfort, relaxation, and convenience before their onward journeys is something we truly value. Thank you once again for choosing Novotel Bali Ngurah Rai Airport. We sincerely look forward to welcoming you back on your next visit to Bali. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Other web-users rate our hotel

  • 1,625 reviews 9.5/10 Location
  • 1,641 reviews 8.3/10 Room
  • 1,835 reviews 9.3/10 Service
  • 34 reviews 7.5/10 WiFi
  • 1,051 reviews 9.4/10 Breakfast
  • 745 reviews 7.9/10 Comfort
  • 682 reviews 8.3/10 Cleanliness
  • 130 reviews 8.4/10 Bar

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