Novotel Bali Ngurah Rai Airport 4 stars

Customer review rating (ALL Rating) 4.7/5 889 reviews

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Novotel Bali Ngurah Rai Airport - Image 1
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Jalan Airport Ngurah Rai, Tuban, Kuta, 80362 BALI, Indonesia

Description

Hotel extras

  • Direct access to both Domestic and International Terminals of Bali's Ngurah Rai Airport

  • Attractive offers for Day Use (Transit) Room by the hours for transiting guests

  • Rest and Rejuvenate with our facilities (shower, pool or gym) before your next flight.

  • Enjoy a la carte breakfast at The Square restaurant or drink at Gourmet Bar, open 24/7

Our accommodation(s)

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Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai, Tuban, Kuta
80362 BALI
Indonesia

GPS:-8.74646, 115.166832

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

THE SQUARE

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Savour our continental breakfast starting from 4.30 AM and continue with full set-up breakfast from 6.30 AM.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  889 reviews

Customer review rating 1.5/5

Suvarna S. Solo - Confirmed reviews ALL

The location is convenient ... the runway view rooms hardly have a view of the runway ... the overall look of the corridors is dark and dimly lit ... for a solo female traveller this kid of dim lighting doesn't inspire confidence ... on top of this the AC in my room stopped working in the middle of the night ... after struggling in the heat I tried calling guest services multiple times but no one answered ... i had to check-out early as I had a flight to catch and the check-out process took almost half an hour because there was only 1 person at the counter and no one to help collect luggage from the room ... will not recommend a stay here especially in case of early morning check-outs ... the only redeeming feature of this hotel is the proximity to the airport

Dear Suvarna S. Thank you for sharing your feedback. We sincerely apologize for the challenges you faced during your stay, including the AC issue, the dimly lit corridors, the room view not meeting expectations, and the delays at check out. We understand how these issues, especially for a solo traveler, can impact your comfort and sense of safety. Your concerns have been shared with our team to ensure improvements are made in these areas. We appreciate you noting the convenience of our location, and we hope to have the opportunity to welcome you again in the near future Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Elizabeth P. Couples - Confirmed reviews ALL

As always a relaxing stay. Lovely comfy room and great breakfast. Staff are excellent. They are so friendly and helpful.

Dear Elizabeth P., Thank you for sharing your wonderful feedback with us. We are delighted to hear that you had another relaxing stay and enjoyed the comfort of your room and our great breakfast. It is especially rewarding to know that our team made a positive impression with their friendly and helpful service. Your kind words will be shared with our team as encouragement to continue delivering exceptional experiences. We truly appreciate your continued support. We look forward to welcoming you back for another enjoyable stay in the near future. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Glenda S. Couples - Confirmed reviews ALL

Check in was easy rooms were clean

Dear Glenda S., Thank you for sharing your feedback with us. We are delighted to hear that you found the check in process easy, the rooms clean, and the location convenient. Your kind words will be shared with our team as encouragement to continue delivering excellent service and a comfortable experience for our guests. We look forward to welcoming you back for another enjoyable stay in the near future. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 5.0/5

Ana P. Solo - Confirmed reviews ALL

Massage was beautiful, enoletno were very kind and considerate, I felt very good

Dear Ana P., Thank you for sharing your lovely feedback regarding your recent experience with us. We are delighted to hear that you had a beautiful massage experience, It is wonderful to know that you felt comfortable and well taken care of. Your kind words will be gladly shared to our team as encouragement to continue delivering exceptional and heartfelt service. We truly look forward to welcoming you back for another relaxing experience in the near future. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Customer review rating 4.5/5

Hilmar W. Families - Confirmed reviews ALL

Rooms clean and practical. Restaurant and bar very good. If you need to have an overnight stay for a next day flight this is the perfect place.

Dear Hilmar W., Thank you for sharing your kind feedback regarding your recent stay at Novotel Bali Ngurah Rai Airport. We are delighted to hear that you found our rooms clean and practical, and that you enjoyed the restaurant and bar offerings. It is also wonderful to know that our hotel was the perfect choice for your overnight stay before your next day flight. Your positive feedback are truly appreciated and will be shared with our team as encouragement to continue delivering excellent service and comfort to all our guests. We look forward to welcoming you back in the near future. Yours sincerely, Ifan Taufan Room Division Manager Novotel Bali Ngurah Rai Airport

Other web-users rate our hotel

  • 1,527 reviews 9.4/10 Location
  • 1,548 reviews 8.2/10 Room
  • 1,637 reviews 9.2/10 Service
  • 35 reviews 7/10 WiFi
  • 910 reviews 9.3/10 Breakfast
  • 676 reviews 8/10 Cleanliness

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