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Novotel Bali Ngurah Rai Airport Hotel 4 stars

TripAdvisor rating 4.5/5 1,444 reviews
Novotel Bali Ngurah Rai Airport
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+ 24 Services
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Hotel extras

  • Direct access to Airport Terminals of Ngurah Rai Airport Bali

  • Outdoor pool and pool bar, spacious well-appointed rooms with work areas

  • Enjoy International cuisines at The Square or have a drink at the Gourmet Bar, open 24/7.

  • 5 meeting rooms and function hall for events

  • Catch planes take off and landing against the sunset backdrop at our Run@way Rooftop Bar.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Childrens Club for 6 to 12 years
  • Air conditioned
  • NGURAH RAIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK OUT until 06.00pmPaying
  • Laundry
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Childrens Club for 6 to 12 years
Catering
  • Breakfast
  • 1 restaurant(s)
  • 2 bar(s)
  • Room service
Business services
  • 6 meeting room(s)
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available

Hotel location

Novotel Bali Ngurah Rai Airport

Jalan Airport Ngurah Rai
Tuban, Kuta
80362
bali
indonesia

Tel: +623619360200

Fax: (+62)3619360201

Contact email

Check-in from 14h00

Check out up to 12h00

  • NOVOTEL BALI NGURAH RAI AIRPORT :  

  • By plane

    NGURAH RAI At 0.01km / 0.01 miles - Shuttle paying

GPS :-8.74646, 115.166832

Our accommodations

Each spacious room features a King bed or Twin beds, sofa bed, bath or shower, work area, TV, broadband access, hairdryer, safe deposit box and coffee and tea making facilities. Up to 2 adults and 2 children.

Superior Room with 1 King Size Bed

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Superior Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 1 King-Size Bed

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Executive Room with 2 Single Beds

  • Max. number of persons: 3
  • Area: From 28m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Suite Room

  • Max. number of persons: 3
  • Area: From 56m²
  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

THE SQUARE

Type of cuisine: International

Discover freshly prepared and well balanced meals with various choices of Asian and international dish at our The Square Restaurant. Savour our continental breakfast starting from 4.30 AM and continue with full set-up breakfast from 6.30 AM.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GOURMETBAR

Photo non contractuelle / Strictly non binding

Savour a 24 hours local & international menu in a casual setting at GourmetBar. Whether you want to eat or simply have a drink, our GourmetBar have that extra something you can find only at Novotel.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Run@way Bar

Photo non contractuelle / Strictly non binding

Create special moment at Run@way Bar. Enjoy the sunset at the new concept rooftop bar with runway of I Gusti Ngurah Rai Airport as the view.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 6

  • Maximum size: 287 m²

  • Maximum capacity: 200 people

  • Maximum banquet capacity: 140 people

Find out more

Our guest reviews for
Novotel Bali Ngurah Rai Airport

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

3,436 reviews

tripadvisor

TripAdvisor Rating 4.5/5

1,444 reviews

Better signage for arrivals needed

Customer review rating 4.6/5

Carolyn M. Solo - 17/01/2020 Confirmed reviews ALL

It was difficult for me to find the hotel and had to leave the airport with my luggage in the sun because of the lack of signage. Upon checking out I was shown the direct access to the departures area of the hotel which would have been awesome to know upon arrival! The fixed rate car and driver is way more expensive than a taxi etc and they couldn’t call a taxi to the hotel which I found extraordinary. The driver tried to hit me up for more money when the trip was underway which I was very disappointed about. Breakfast was amazing, staff friendly, room and surroundings perfectly suitable and as expected. I am staying again shortly so this time I’ll know how to get into the hotel the short way!

Dear Carolyn M., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With best regards, Praditya Mahardhika Front Office Manager

Fantastic airport hotel

Customer review rating 4.6/5

Raikos A. Solo - 17/01/2020 Confirmed reviews ALL

Checkin was pleasant and the staff were very welcoming. The room is comfortable with all basic needs met. I enjoy the lounge area for food and a few beers. The staff were very accommodating.

Dear Raikos A., Thank-you for taking the time to provide feedback on our recent stay at the Novotel Bali Airport. I am so pleased to hear that our teams' friendly service contributed to an excellent experience and it is delightful to know that our consistent high standard has helped us become your hotel of choice for your trips. I will be sure to pass on your comments onto our team as this is the level of service we strive for. Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. Thank you again, we look forward to welcoming you back in the future. With best regards, Praditya Mahardhika Front Office Manager

Breakfasts were very good and staff very friendly

Customer review rating 4.6/5

Gary H. Families - 17/01/2020 Confirmed reviews ALL

Very good

Dear Gary H., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Praditya Mahardhika Front Office Manager
Customer review rating 4.6/5

Kim A. J. R. Couples - 15/01/2020 Confirmed reviews ALL

It was comfortable, high tech and the pool was an amazing convenience. the restaraunt was fabulous.

Dear Kimberly R., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Praditya Mahardhika Front Office Manager

Convenient hotel but signage could be better

TripAdvisor rating 4.5/5

Safari28067329735 Solo travel - 15/01/2020 TripAdvisor review

I found it difficult to find this hotel upon exiting immigration with just airport hotel signs which led me outside and exhausted by the time I arrived at reception. Everything from this point on was wonderful. Except I used their VERY expensive fixed rate driver to go to Nusa Dua 11kms away, no sooner were we through the tolls I was told there was so much traffic the normal way but for another 40000k he could take me the toll road.

Dear Safari28067329735, Greetings from Novotel Bali Ngurah Rai Airport Thank you for your recent feedback about your stay here with us. We are glad that you enjoy our wonderful hotel. Nevertheless, please allow me to express our sincerely apologize about the experience that did not live up your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya Mahardhika Front Office Manager

Great location for travelling to and from Bali

Customer review rating 4.6/5

Andy W. Families - 14/01/2020 Confirmed reviews ALL

Hotel welcome, reception, bedrooms and facilities were all very good. We are a family of 5 landing very late into the hotel and staying there over night. They accommodated us with interconnecting rooms, room service and all our needs. In addition we left an item behind at the hotel and they went above and beyond to return the item.

Dear Andy W., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. With best regards, Praditya Mahardhika Front Office Manager

Thanks

Customer review rating 4.6/5

Moureen T. B. Solo - 12/01/2020 Confirmed reviews ALL

Great

Dear Moureen Tembo B., Thank you for taking the time to tell us about your experience at the Novotel Bali Ngurah Rai Airport. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. With best regards, Praditya Mahardhika Front Office Manager

Great for an overnight stay

TripAdvisor rating 4.5/5

StuartH2308 Family - 12/01/2020 TripAdvisor review

Great for when you are transiting in the airport. I did notice however they have reduced the amount of water in the rooms. we are unable to drink the tap water. I had 2 connecting rooms with 4 people we were given 2 small bottles of water. one of which was just enough to make 2 cups of tea. We used to get 2 big bottles of water in each room ???

Dear StuartH2308, Greetings from Novotel Bali Ngurah Rai Airport Thank you for your recent feedback about your stay here with us. We are glad that you are happy with our great hotel location. Nevertheless, please allow me to express our sincerely apologize for the mineral water supply that did not meet your expectation. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Praditya Mahardhika Front Office Manager

Good airport hotel, nice staff

TripAdvisor rating 4.5/5

JeroenNovi Family - 10/01/2020 TripAdvisor review

Decent hotel directly at the airport access. Hotel staff is nice and attentive. Rooms are like every Novotel, the pool is nice. The Bar and grocery shop are very expensive. Overall a good experience for this hotel.

Dear JeroenNovi, We would like to start by thanking you for your stay with us at Novotel Bali Ngurah Rai Airport. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our staff to strive the best quality of service. I will share your comment to all the staff. I am sure that this feedback will serve as an encouragement for them and all of our staff as we strive to continuously improve the quality of our services. Looking forward to your welcoming you on your next visit. Sincerely, Praditya Mahardhika Front Office Manager

Just what we needed

TripAdvisor rating 4.5/5

brianlawrie2019 Family - 31/12/2019 TripAdvisor review

Missed our plane out, next day next flight. So needed a bed. Didn’t realize this was next door. Very quiet well appointed and made boarding our plane the next morning so easy. We will definitely be staying there in the future

Dear Brianlawrie2019, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. We highly appreciate you for taking the precious time as to provide your experience during your stay with us.It is with a great pleasure that we have accepted your compliments toward us. Your satisfaction is the best reward for our hotel to strive the best quality of service We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport Sincerely, Praditya Mahardhika Front Office Manager
Customer review rating 4.6/5

Toshihisa Business - 30/12/2019 Confirmed reviews ALL

Great facility and close to the nearby shops

Dear Toshihisa T., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager
Customer review rating 4.6/5

Phillip Couples - 30/12/2019 Confirmed reviews ALL

Easy to find and a great place for a stop over before or after a flight. Very friendly staff with quick check in and out. Rooms are tidy, comfortable and spacious

Dear Tami R., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager

Recommended

Customer review rating 4.6/5

Frederika Families - 30/12/2019 Confirmed reviews ALL

Spacious room, modern with everything you need. Restaurant and bar recommended. Extremely quite and just minutes to the airport. If you don’t need to stay in the city I recommend staying here particularly if flying or just travelling trough Bali

Dear Janice J., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager
Customer review rating 4.6/5

Zhang Couples - 30/12/2019 Confirmed reviews ALL

Reception staff went beyond my expectations. Dinner was of good quality, if not a little expensive. Rooms were clean and very spacious.

very recomended hotel

TripAdvisor rating 4.5/5

na_babepig Family - 29/12/2019 TripAdvisor review

staff very humble, all of staff. over all good. breakfast and room very good. hotel give free decorate and cake for my son brithday, my son very happy for this. thank you Novotel Ngurah Rai, we will come back again later

Dear Na_babepig, We very much appreciate your comments regarding your stay at Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedbacks. I will share your comments with the staff. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We looking forward to welcoming you again here at Novotel Bali Ngurah Rai Airport Sincerely, Praditya Mahardhika Front Office Manager

Perfect

Customer review rating 4.6/5

Christian Families - 28/12/2019 Confirmed reviews ALL

Really good hotel, very clean, staff is great as well they are very kind and want to help always,breakfast was amazing too Everything was perfect!

Dear L. Li, We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager

Marvelous

Customer review rating 4.6/5

Ekaterina Families - 28/12/2019 Confirmed reviews ALL

Although it was a one night stay,the accommodation was good. The room was large and spacious. The room facilities were superb.The food was delicious. Overall, the stay was marvelous

Dear Yoonsun L., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager

Comfortable

Customer review rating 4.6/5

Aleksandra Families - 28/12/2019 Confirmed reviews ALL

Really good hotel, with great and helpful staff. We are staying here for a long time due to the business trip needs and stays here are very much comfortable.

Dear Raymond C., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager

Fantastic

Customer review rating 4.6/5

Doughboot Friends - 28/12/2019 Confirmed reviews ALL

Fantastic hotel. Lovely big lobby, never waiting too long to catch one. Reception staff and all staff for that matter, are extremely helpful and friendly. The rooms were huge, very comfortable king size bed, amazing shower.

Dear Lorraine M., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager

Would stay here again

Customer review rating 4.6/5

Tylon Families - 28/12/2019 Confirmed reviews ALL

Everything about our stay was excellent! The food in the restaurant, the comfort and cleanliness of the room, the helpfulness and professionalism of the staff. The facilities are clean and modern and we would stay here again!

Dear You G., We very much appreciate your comments regarding your stay at the Novotel Bali Ngurah Rai Airport. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Last but not least, if it is not too much to ask, could you please visit our TripAdvisor and leave us your valuable comments by clicking the following link https://www.tripadvisor.co.id/Hotel_Review-g562690-d76…-Reviews-Novotel_Bali_Ngurah_Rai_Airport-Tuban_Kuta_Bali.html It will be a huge motivation for us to keep going the extra miles to deliver the best services and products to all of our guests. With best regards, Praditya Mahardhika Front Office Manager
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