Mövenpick Resort & Spa Jimbaran Bali 5 stars

Customer review rating (ALL Rating) 4.6/5 2,605 reviews

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Description

Hotel extras

  • Professionally managed kids club and diverse family activities.

  • Integrated with Samasta Lifestyle Village.

  • Five unique dining destinations.

  • Less than 5 minutes walk from Jimbaran Beach.

  • Seven venues for meetings and events.

Our accommodation(s)

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Hotel location

Mövenpick Resort & Spa Jimbaran Bali

Jl. Wanagiri No 1, Jimbaran, South Kuta Bali
80362 JIMBARAN BALI
Indonesia

GPS:-8.785711, 115.163763

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,605 reviews

Customer review rating 4.0/5

Arun S. A. Families - Confirmed reviews ALL

Stayed for 5N/6D and the hotel exceeded my expectations expect for the restaurant which require some improvement in the menu. Booked half board plan, and the choices given to choose from the menu are so restrictive and I realised that I made a mistake. Child is allowed to choose food and 1 item only from the child menu and during our 6D stay, my child felt bored of ordering from the limited menu. Surprising that a Desert or Beverage is not included in Half Board for the Child. Jimbaran is known for sea food, but this is entirely missing in the menu of Anarasa restaurant. Safe drinking water should be provided on the table and not to be ordered from the menu.

Dear Mr. Arun S. A., Thank you for taking the time to share your feedback regarding your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are delighted to hear that you found our property excellent and suitable for families, and we appreciate your recommendation. We sincerely apologize for the limitations you experienced with the restaurant menu during your half board plan. Your comments regarding the selection available for children and the absence of seafood options in our Anarasa restaurant are duly noted. We understand how important it is for our young guests to have diverse dining choices, and we will review our menu offerings in light of your observations. Regarding the provision of safe drinking water, we typically serve it upon request to ensure the quality and freshness of our beverages, but we appreciate your suggestion for improvement. Thank you once again for your valuable insights. We hope to welcome you and your family back in the future for an even more enjoyable experience. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Customer review rating 5.0/5

Ianthe P. Families - Confirmed reviews ALL

We had an amazing stay at Mövenpick. Everything was perfect, but what made the experience really special was the friendly and attentive staff. They genuinely go out of their way to make sure you’re happy and having a great stay. Special shoutout to Ari and Angga at the pool bar who were absolutely fantastic!!

Dear Ms. Ianthe P., Thank you for your wonderful feedback regarding your recent stay at Mövenpick Resort & Spa Jimbaran Bali. We are delighted to hear that you had an amazing experience and that our staff, particularly Ari and Angga, contributed to making your visit special. Your kind words will be shared with the team, as they serve as a great motivation for us to continue delivering exceptional service. Best regards, Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Customer review rating 4.5/5

Jen C. Families - Confirmed reviews ALL

This hotel is perfect for young families, the pools, service and food are all fantastic.

Dear Ms. Jen C., Thank you for your positive feedback regarding your stay at our resort. We are delighted to hear that you and your family enjoyed our facilities, service, and dining options. Your satisfaction is our priority, and we look forward to welcoming you back soon. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Customer review rating 5.0/5

Mercedes L. C. Families - Confirmed reviews ALL

A space and time to relax and let go of the worldly norms around us. Everything we needed at our fingertips all we needed to do was relax. Beautiful pools offering all the elements required for kids to have fun and adults to relax. Friendly staff, attentive kids club and babysitters available. The most fabulous spa and rooftop restaurant. Even post stay care chasing up lost belongings. No faults to be found. We will be back!

Dear Ms. Mercedes L. C., Thank you for sharing your delightful experience at Mövenpick Resort & Spa Jimbaran Bali. We are thrilled to hear that our facilities, especially the pools and spa, contributed to your relaxation and enjoyment. It is also heartening to know that our dedicated team made a positive impact during your stay. We appreciate your acknowledgment of our post-stay care regarding lost belongings, as we strive to maintain high standards of service. We look forward to welcoming you back for another memorable stay. Kind regards, Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Customer review rating 4.5/5

Stefan M. Families - Confirmed reviews ALL

The resort was great. Not much to complain. It was also nice to breifly meet the manager Jan. We did not upgraded with any of our 5 rooms we booked even though we are gold accor member. Also we had issue with mold on a curtain in 1325 which wasnt addressed and forgotten.

Dear Mr. Stefan M., Thank you for your kind words regarding your recent stay at our resort. We appreciate your feedback about the mold issue in your room, and I apologize for the oversight in addressing it. Regarding the room upgrade, we strive to accommodate our loyal guests, and I will ensure your comments are noted. Your satisfaction is important to us, and we hope to welcome you back in the future. Jan Kroeckel General Manager Mövenpick Resort & Spa Jimbaran Bali

Other web-users rate our hotel

  • 754 reviews 9.1/10 Location
  • 1,342 reviews 8.3/10 Room
  • 2,114 reviews 9.2/10 Service
  • 12 reviews 7.4/10 WiFi
  • 614 reviews 7.7/10 Breakfast
  • 530 reviews 8.1/10 Cleanliness

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