Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.4/5 737 reviews

Best price
guarantee
Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
Novotel Bali Benoa - Image 3
Novotel Bali Benoa - Image 4
70 Jalan Pratama, Tanjung Benoa, 80361 BENOA, Indonesia

Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover
Discover

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Telephone
Fax +62 361 772237

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  737 reviews

TripAdvisor Rating  4.3/5  3,989 reviews

Certificate of excellence 2025

Amazing staff and wonderful towel art

TripAdvisor rating 5.0/5

Zara X TripAdvisor review

Very clean room and very friendly staff. The towel art is amazing a big shout out to Artha & Pradnya. Thank you so much for a wonderful experience.

Customer review rating 3.5/5

Philip S. Couples - Confirmed reviews ALL

Lovely pool villa, lovely staff, food was poor

Dear Philip Snell, Thank you for your feedback. We are delighted you enjoyed your lovely pool villa and found our staff to be lovely. However, we sincerely apologize that the food was a disappointment. We take your feedback seriously and are reviewing our dining standards immediately to ensure a better experience for future guests. Sincerely, Juliana Liew - General Manager

Wonderful hotel

TripAdvisor rating 5.0/5

KatW1975 TripAdvisor review

Stunning hotel, perfect location and lovely staff. My partner and I booked to stay at the Novotel Benoa in Bali for my 50th birthday. We opted for the beach side rooms, close to the restaurant and on the beach. On arrival the staff were super friendly, our room was stunning. A cute little villa with a free standing bath. Huge comfortable bed - all we needed and the aircon was ice cold. We had bed and breakfast and the breakfast was amazing, fresh and always something different along with the usual continental and cooked breakfast options but we had fun experimenting with the traditional Bali breakfast items too! The pool at this hotel is just beautiful, infinity and overlooking the sea. We tried yoga and stretching classes by a pool a few times and it was great! We also ate at the beach restaurant a fair few time but I’d say the prices are high, especially for alcohol. We found buying alcohol from the super market and having a drink in our rooms more reasonable. We also took advantage of the free 15minute treatment and massage class with was fun. I’d highly recommend this hotel for its location on the beach and just slightly outside the hustle and bustle of nusa dua which is a short cab ride (£3) away for shopping and dinner.

Dear KatW1975, Thank you for choosing Novotel Benoa to celebrate your 50th birthday and for sharing such a wonderful review! We are delighted you had an amazing experience and found our hotel stunning, the location perfect, and our staff lovely. It is fantastic that you enjoyed your beach-side villa with the comfortable bed and the amazing breakfast spread. We are also happy you made the most of our beautiful infinity pool and the yoga classes. We appreciate your honest feedback regarding the price of alcohol and we will certainly review this. Thank you again for highly recommending us. We truly look forward to welcoming you back to Bali! Sincerely, Juliana Liew - General Manager

Great location, authentic Balinese feel, three attractive pool areas, and attentive, friendly staff. We will return 🌷

TripAdvisor rating 5.0/5

Margaret B TripAdvisor review

A Relaxing Stay at Novotel Bali Benoa. Great Location The Novotel Benoa is in a great location and only about 15 minutes by car to Nusa Dua. It was the perfect base for a relaxing Bali break without feeling too far from anything. It offered beachfront watersports activities such as paragliding, inflatable flying wave riders, and canoes. They had about a dozen bicycles situated inside the front gate, which we assume can be borrowed. When you walk out of the hotel onto the street, there are numerous money changers, bars, liquor stores, pharmacies, massage parlours, convenience stores, restaurants and food stalls. There is a complimentary bus service, the Bali Connection shuttle, that stops outside the hotel's front lobby and takes you to the Bali Connection shopping precinct. This is within the Nusa Dua gated hotels, holiday apartments and resorts district, which spans many hectares. It's about a 15-minute journey, and the complimentary bus was scheduled to run about every 1-2 hours. The shopping precinct, with numerous shops selling local handicrafts, international sportswear brands, and all types of restaurants serving western, various Asian, and regional cuisines, is situated in a parklike setting with no vehicles. Traditional Balinese Style The Novotel Benoa has lovely traditional Balinese buildings on its beachfront property. We stayed in spacious single-storey Balinese-style accommodation with access through its front courtyard garden. The main buildings, consistent with their Balinese heritage, were constructed of large timber posts, beams, and rafters, with very high ridges supporting the traditional thatched roofs. These main buildings were set in beautifully maintained tropical gardens, with manicured lawns bounded by garden beds filled with lush green shrubs, colourful flowers, and many large tropical trees. Some ongoing maintenance and sympathetic redecorating were evident but not intrusive. Scattered through the gardens were the traditional accommodation buildings, some stand-alone bungalows, and others conjoined. Beautiful Pools & Beachfront The main pool at the front of the property was attractive and well-maintained, overlooking the beach. At around 30 metres long, it was ideal for those who, like my husband, enjoy swimming laps, or for those who wish to relax in deckchairs both in and around the pool. Our room was less than a 30-second walk from both the pool and main dining area, which we loved. There were plenty of shaded deck chairs and beachfront umbrellas, so it was easy to find a peaceful spot to settle in, either beside the pool and beach bar or along the beach. The gym was situated immediately opposite our accommodation. Although the gym was basic, it was open 24 hours and had everything we needed in a clean, well-maintained environment. More recently developed complex and additional Pools We also explored the newer section of the hotel across the road. The buildings' architecture was more modern and conventional in its construction than the traditional Balinese buildings on the beach side of the road. There were several three-level blocks with ground-floor rooms opening onto small courtyard spaces by the pools, and upstairs rooms with balconies overlooking them. There were two pools in this area: a general pool and a kids' pool. Breakfast & Dining Breakfast was included in our package, and we ate well each day, good-quality food with slight menu variations that kept things interesting. The omelette chef was absolutely first class, and the dining room staff were attentive and consistently courteous. Warm & Professional Service The front-of-house team were informative, friendly, professional, and always happy to help. Our flight did not depart until 10.50pm. Having learned of this, they extended our checkout from 12 to 2pm. It really added to the overall experience. Spa & Massages We enjoyed hair masks and head massages, but the highlight was the full-body massage by the skilled Weri and Watini. We honestly didn’t want the massages to end, they were that good. Photography Package Our package included a photography session and one complimentary framed photo. We loved the results so much that we upgraded to the second-tier package (IDR 8,000,000), which included 20 edited digital images. The photographer took the time to go through around 50 photos with us so we could choose carefully: great value and a lovely keepsake of the trip. Final Thoughts We thoroughly enjoyed our stay at Novotel Benoa. The efficient airport pickup, the friendly staff, the beautiful Balinese architecture and gardens, the attractive pool areas, and relaxing massages all contributed to a memorable holiday. Based on this year’s experience, we’ll definitely be returning to Novotel Benoa. Afia and Richard Wills South Australia

Dear MargaretbE828OSU, Thank you so much for choosing Novotel Bali Benoa for your relaxing Bali break and for taking the time to write such a wonderfully detailed review! We are delighted to hear you had such a memorable holiday. It is truly heartwarming to know that you appreciated the authentic Balinese feel of our property, the beautifully maintained traditional architecture and gardens, and the three attractive pool areas. We are especially proud of our team and are thrilled that you experienced warm, attentive, and consistently courteous service from the front-of-house team and dining room staff. Your specific mention of the first-class omelette chef and the kind gesture of the extended 2pm checkout truly highlights our commitment to hospitality. Your feedback regarding the Spa is fantastic! We will be sure to pass on your high compliments to Weri and Watini for providing full-body massages that you "didn't want to end." Finally, we are delighted that you found great value and created a lovely keepsake through the photography package upgrade. Thank you once again for your enthusiastic recommendation. We are thrilled that you will return, and we eagerly await the pleasure of welcoming you back to your Bali retreat. Sincerely, Juliana Liew - General Manager

Customer review rating 5.0/5

Honeylyn C. Solo - Confirmed reviews ALL

The resort is absolutely amazing with its hospital staffs.

Dear Honeylyn Chew, We're happy to hear you had a positive experience with us. Thank you for your feedback is much appreciated and helps our team improve. We hope to see you again soon. Sincerely, Juliana Liew- General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 350 reviews 8.5/10 Location
  • 819 reviews 7.9/10 Room
  • 1,063 reviews 9/10 Service
  • 16 reviews 3.4/10 WiFi
  • 367 reviews 8.2/10 Cleanliness
  • 347 reviews 8.8/10 Breakfast
  • 253 reviews 9.7/10 Wellness Area
  • 177 reviews 5.4/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Benoa

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.