Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 382 reviews

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Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  382 reviews

TripAdvisor Rating  4.0/5  3,660 reviews

Beautiful spot and service

Customer review rating 4.5/5

Sarah W. Friends - Confirmed reviews ALL

Trip a deal was great place only thing was bed in 465 closest to bathroom was very uncomfortable

Beautiful Bali resort in quite location

Customer review rating 4.5/5

Lucy Families - Confirmed reviews ALL

The pool is unique; the breakfast is excellent, and the rooms are clean, not a very busy area within walking distance from restaurants and a 5-minute drive from Nusa Dua. The spa was lovely. Teenage boys great time water sports.

Friendly staff nice place to recharge

Customer review rating 4.5/5

Steve G. Couples - Confirmed reviews ALL

Check in was easy and the breakfasts were great 😊

Fantasic Stay and enjoyed the new renovations :)

Customer review rating 5.0/5

Pennye Solo - Confirmed reviews ALL

This is my 5th stay at the Novatel Benoa and first since the renovations completed during Covid. The pool area is a delight to sit at :) Staff are attentive and rooms are clean and quiet and a delight to stay in (tropical terrace for me!).

Some nice touches but much room to improve

TripAdvisor rating 3.0/5

264vp TripAdvisor review

Visited for a special occasion and there were some cute touches such as a surprise cake on the special day. The breakfast was great every day. The resort and facilities were pretty - it was a little tedious to have to travel from the upstairs room we were assigned in the garden complex on the other side of the resort to the beach or restaurant but not the end of the world. The most disappointing really was the way the inclusion were handled. The package we booked included daily dinner or lunch in three restaurants but it turns out only one restaurant is open/exists (the buffet restaurant is only open once a week and compared to other buffet dinners it was pretty unimpressive and included no drinks - not even water). The menu that was included is the same for lunch and dinner and is pretty minimalistic. Of the few dishes to choose from something always seemed to be unavailable, the portions were pretty small (although considering the heat that was okay with us) and again don't expect even water to be offered. Staff also tended to be a little rude when it came to dealing with inclusion packages which really didn't go down well with us. The spa inclusion was also different to what was advertised but that ended up being a pretty good outcome - the massage was good and a shout out to Nadi and Mudi in particular.

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Other web-users rate our hotel

  • 213 reviews 8.9/10 Location
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  • 11 reviews 2.6/10 WiFi
  • 232 reviews 9.6/10 Wellness Area
  • 227 reviews 9/10 Cleanliness
  • 226 reviews 8.7/10 Breakfast
  • 211 reviews 9.4/10 Pool

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