Novotel Bali Benoa

Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 102 reviews

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Hotel extras

  • Sauna and indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

ALLSAFE approved hotel

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  102 reviews

TripAdvisor Rating  4.0/5  3,586 reviews

Good stay

Customer review rating 4.5/5

Thomas Couples - Confirmed reviews ALL

Good located, Tasty breakfasts, nice staff.

Dear Tomasz Dziedzic, It is fantastic to hear that you enjoyed the stay as well as the service by our staffs, which we strive to improve every single day. It is certainly heartwarming to hear that you had a pleasant exchange with Miss Putri and Restaurant steward throughout your stay, which will surely spur them on to continue spreading excellent guest experience to others as well! Please do return soon as we cannot wait to have you back again! Sincerely, Guillermo Bastarrica - General Manager

A little disappointed

Customer review rating 3.5/5

Leanne B. Couples - Confirmed reviews ALL

Disappointed with the new external upgrades. This beautiful place has lost its Balinese feel with the white sandstone upgrade around the pool areas. Trees removed and no shade except for umbrellas. Replaced with palm trees that provide minimal to no shade. The kids pool has no shade at all and the adult pool near it is hot and not pleasant to swim in. Overall I was disappointed and would I return, probably no. I have been to the Novotel on many occasions and I understand that things need to be updated and changed but the changes have made it feel very cold, sterile and not inviting. Staff remain wonderful and friendly

Dear Leanne B., Firstly, thank you for taking to the time to write this review sharing your thoughts and feedbacks with us, which is highly valuable to us. I am sorry to learn that some parts of your stay fell below your expectations. Rest assured that we have and will continue our uplifting projects in our area to ensure our hotel is nothing short of comfortable Sincerely hope you will return to us in the near future, as we will strive to serve you better! Sincerely, Guillermo Bastarrica - General Manager

Beautiful beach front resort

Customer review rating 5.0/5

Diana Couples - Confirmed reviews ALL

We were here for 7 nights in a Beach Front Cabana. Lovely room newly renovated, great A/C and lovely beach front position. Very good breakfast buffet and excellent food and cocktails from the poolside bar. Beautiful pool and pool/beach area. Very competent , helpful and friendly staff. We could not fault this resort.

Dear Diana Elliot, It's great to hear that you enjoyed your room, as well as the facilities has hotel offred. It is also wonderful to know that you had a pleasant exchange with our staffs.. We will be more than happy to have you back again, the next time you're in here Sincerely, Guillermo Bastarrica - General Manager

Old favorite

Customer review rating 4.5/5

Terri H. Friends - Confirmed reviews ALL

After many years of staying in the hotel She has never failed to provide the Comfort and enjoyment you would want from tropical Asian hotel The staff especially make you feel like you never left And with so many choices in the market place thats the main reason for my repeated stays

Dear Terri H., Thank you so much for taking time to write such a lovely review. Your continued loyalty and revisiting means the world to us. I am more than happy to read that you truly enjoyed the stay, especially the service from the team. I will have a pleasure in sharing your loving-kindness and compliment with the whole team. I am certain that your beautiful review will made their day. We can’t wait to see you back again soon. Sincerely, Guillermo Bastarrica - General Manager

Perfect stay in a very nice location.

Customer review rating 5.0/5

Mariana Families - Confirmed reviews ALL

After Covid, we thought it would be an average stay due to the problems that the virus brought with it (understaffing, property not being maintained, poor service, etc). However, it was one of our best stays in Bali so far! The general manager Guillermo has done an incredible renovation at the pool area, all food that we had in the hotel was deliciously excellent, and the staff was very attentive and polite. Impecable customer service. I can't remember all names but really thanks to Argung, Parwati, Midi, the ladies from the Spa, and the Aquaerobic instructor. From our check-in to our check out it was all perfect. It will be definitely a trip to not forget.

Dear Mariana M., Thank you so much for your kind words and appreciation towards our hotel and our team! It was certainly our pleasure to take care of you. I will be sure to pass on your kind words to the team which they will truly appreciate. Looking forward to having you back with us again in the coming future Sincerely, Guillermo Bastarrica- General Manager

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Other web-users rate our hotel

  • 20 reviews 8.5/10 Location
  • 57 reviews 8.2/10 Room
  • 74 reviews 9.2/10 Service
  • 33 reviews 8.6/10 Beach
  • 26 reviews 7/10 Cleanliness
  • 19 reviews 7.3/10 Breakfast
  • 13 reviews 9.7/10 Value

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