Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 258 reviews

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ALLSAFE approved hotel

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Take advantage of our Flight + Hotel offers


Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  258 reviews

TripAdvisor Rating  4.0/5  3,632 reviews

Customer review rating 5.0/5

Marcus Families - Confirmed reviews ALL

It was Awesome

Great Relaxing Hotel For Family Holiday

Customer review rating 5.0/5

Anonymous Families - Confirmed reviews ALL

Excellent facilities, friendly staff keep us coming back.

Amazing for staycations, will definitely go back

TripAdvisor rating 5.0/5

Euan S TripAdvisor review

A fantastic stay! The main pool was definitely the highlight - it overlooks the beach and is perfect to lounge in. The pool bar offers a good selection of well priced drinks (cocktails for around 100-130k Indonesian, mocktails for 60k Indonesian). Our room (double room, garden wing) was spacious, clean, and well maintained - no complaints at all here. The hotel is well equipped with facilities should you go for a staycation - spa, hairdresser, money changer, boutique, restaurants. Only downside from our stay was that the Wifi could only accomodate 2 devices in the room. We definitely wished we could have stayed longer because it truly was a perfect place to just relax and unwind. A special thank you to Sudiarmi who assisted us during check in and check out - she was absolutely lovely and made us feel like home. Also to Sukaseni from the breakfast buffet, who made sure we were also well taken care of! :)

Good room, good service, not so good beach

Customer review rating 4.0/5

Roy L. Families - Confirmed reviews ALL

Satisfactory stay, but unlikely to revisit due to the poor beach (compared to Nusa Dua). The hotel is adequate and we did get a nice room in the form of a terrace hut/house, and the service staff were enthusiastic and friendly. Outside of the hotel, the local amenities were spartan with no choice dining or shops, and thankfully we rented a car and could get around easily.

Dear Roy L., We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. In the other hand, i am sorry to learn that our beach is no liking with your expectation. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Bilal Chamsine - General Manager

Absolutely 5 star

Customer review rating 5.0/5

Sharon N. Families - Confirmed reviews ALL

Fantastic accom in the villa, lovely staff and location was amazing. We will be back next year again.

Dear Sharon N., Dear Sharon N., We're truly delighted to know that you had such an enjoyable stay with us, enjoying our villa and staff service. Your kind comments will surely encourage the team to continue providing the best service they have to offer. Thank you for your kind recommendation of us and sincerely hope to welcome you back again, very soon! Sincerely, Bilal Chamsine - General Manager

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Other web-users rate our hotel

  • 127 reviews 8.9/10 Location
  • 280 reviews 8/10 Room
  • 421 reviews 9/10 Service
  • 9 reviews 2.4/10 WiFi
  • 154 reviews 8.7/10 Breakfast
  • 140 reviews 9.4/10 Pool
  • 107 reviews 8.4/10 Cleanliness
  • 90 reviews 8.9/10 Vibe

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