Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 757 reviews

Novotel Bali Benoa - Image 1
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Description

Hotel extras

  • Beachfront tropical escape in Tanjung Benoa, just moments from vibrant Nusa Dua.

  • Only 20 minutes from Ngurah Rai International Airport for a seamless Bali getaway.

  • Prime beachfront access to Bali's renowned water sports and resort experiences.

  • Versatile seaside venues for intimate celebrations and special occasions.

  • Near Bali's must-visit attractions like ITDC, GWK Cultural Park, and South Bali beaches.

Our accommodation(s)

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Room 1

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  757 reviews

Customer review rating 4.0/5

Tony S. Solo - Confirmed reviews ALL

Customer review rating 4.0/5

Paul S. Couples - Confirmed reviews ALL

Customer review rating 1.5/5

Laurie G. Solo - Confirmed reviews ALL

Dear Laurie Green, Thank you for taking the time to share your feedback with us following your recent stay. We are glad to hear that you found our reception staff helpful! At the same time, we sincerely apologize for the inconvenience and disturbance you experienced due to your room location across the road from our main pool, breakfast restaurant, and lobby area. Our resort is divided into two distinct wings connected by a road, and we completely understand how unexpected this layout, along with the frequent whistle blowing from our crossing traffic officer, was frustrating and disrupted your peace, especially when looking forward to enjoying our newly renovated pool area. We truly appreciate your candid suggestion regarding transparency in our photo galleries and descriptions. Clear expectation-setting is vital, and your feedback regarding room wing positioning and photo representation has been noted with high priority as we review our marketing and room description details. Thank you for bringing this to our attention. We hope to have the opportunity to welcome you back in the future for a much smoother and more seamless stay! Sincerely, Juliana Liew - General Manager

Customer review rating 3.5/5

David M. Couples - Confirmed reviews ALL

Dear David Martin, Thank you for taking the time to share your feedback with us following your stay. We are delighted to hear that you enjoyed our clean facilities and experienced wonderful service from our staff! Delivering warm, attentive Balinese hospitality is what we strive for every day. At the same time, we sincerely apologize for the frustration caused by the resort layout split across two sides, as well as the worn feeling of our traditional buildings. We completely understand how navigating between the two wings can be inconvenient during a holiday. Your feedback regarding room condition and resort layout is incredibly valuable as we continuously evaluate updates and improvements to enhance guest comfort. Thank you for staying with us at Novotel Bali Benoa. We hope to have the pleasure of welcoming you back again for a smoother and even better experience in the future! Sincerely, Juliana Liew - General Manager

Customer review rating 4.5/5

Tracey L. G. Couples - Confirmed reviews ALL

Dear Tracey L. Garden, Thank you so much for taking the time to share your review! We are absolutely thrilled to hear that you loved Room 420 and its direct pool access! Having your own private veranda, sun loungers, and daybed right by the water is truly one of the best ways to unwind, and we are delighted that it made your stay so special. We also sincerely appreciate your feedback regarding local transportation to Nusa Dua. We completely understand how frustrating it can be when the shopping center's shuttle is full and unavailable, and we take your suggestion for a dedicated hotel shuttle service on board as we look for ways to make getting around easier for our guests. Thank you for staying with us at Novotel Bali Benoa. We look forward to welcoming you back again soon for another relaxing poolside getaway! Sincerely, Juliana Liew - General Manager

Other web-users rate our hotel

  • 336 reviews 8.8/10 Location
  • 627 reviews 7.7/10 Room
  • 945 reviews 9/10 Service
  • 17 reviews 2.3/10 WiFi
  • 387 reviews 6.5/10 Food
  • 326 reviews 8.6/10 Breakfast
  • 272 reviews 7.4/10 Cleanliness
  • 245 reviews 7.1/10 Beach

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