Novotel Bali Benoa Hotel 5 stars

Customer review rating 4.4/5 5,119 reviews
Novotel Bali Benoa
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+ 29 Services
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Room 1

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Children's age

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Hotel extras

  • Sauna and indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

  • Devour in an exquisite and free flow beverage experience with MyGlass package

  • Pamper your kids with fun activities and kids meals with MyKids package

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • Online check-in
  • WIFI/Internet Access
  • Parking
  • Wheelchair access
  • Services for children
  • Air conditioned
  • NGURAH RAIPaying
  • Languages spoken at the hotel
  • Reception open 24 hours a day
  • LATE CHECK-OUT UP TO 5PMPaying
  • Dry cleaning / Ironing
  • Boutiques/shopping
  • Porter
  • Concierge
Leisure and activities
  • Outdoor unheated pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Beach and water sports
  • Other sports activities
Catering
  • Breakfast
  • 3 restaurant(s)
  • 3 bar(s)
  • Room service
Business services
  • 2 meeting room(s)
  • Congresses/conventions
  • Web Corner on a Mac
  • Self service business centre
  • Copy/print service available
Information message

Nyepi/Silent Day/25 March 2020: Please noted that check-in/check-out will not possible on that day. The airport will be closed. Hotels in Bali will operate with limited activities and minimum lighting. Normal activity will resume at 6 am, 26 March 2020.

Hotel location

Novotel Bali Benoa

70 Jalan Pratama
Tanjung Benoa
80361
benoa
indonesia

Tel: +62361772239

Fax: (+62)361/772237

Contact email

Check-in from 14h00

Check out up to 12h00

  • By plane

    NGURAH RAI At 15km / 9.38 miles - Shuttle paying

GPS :-8.764232, 115.222399

Our accommodations

Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.

Deluxe with 1 King Size Bed located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe with 2 Single Beds located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Pool Side Room with 1 King Bed Located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Deluxe Pool Side Room with 2 single beds. Located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 42
  • Views: Pool side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tropical Terrace with 1 King Bed Located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 44
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Tropical Terrace with 2 Single Beds located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 44
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family room with 1 king bed, 1 bunk bed and 1 existing sofa bed located in the Garden Wing

  • Max. number of persons: 4
  • Area: From 54
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Family Suite with 1 king bed, 1 bunk bed and 2existing sofa beds located in the Beach

  • Max. number of persons: 4
  • Area: From 88
  • Views: Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Private Pool Villa 1 Bedroom located in the Beach Wing

  • Max. number of persons: 4
  • Area: From 210
  • Views: Garden side *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beachfront Private Pool Villa 2 bedroom located in the Beach Wing

  • Max. number of persons: 6
  • Area: From 500
  • Views: Ocean/Sea view *
  • Most of the accommodation: PRIVATE_POOL *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Beach Cabana located in the Beach Wing

  • Max. number of persons: 3
  • Area: From 49
  • Views: Ocean/Sea view, Garden side *

* Subject to availability

  • Wireless internet in your room
  • High speed internet
  • Free in Room Mineral Water
  • Coffee/tea making facilities
  • Satellite/cable colour TV(...)

Our restaurants and bars

CROCOKISS RESTAURANT

Type of cuisine: International

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss restaurant as an ideal place to relax and experience the taste of fine Balinese and Indonesian food with the choice of mild and fragnant

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCOS RESTAURANT

Type of cuisine: International

Located on the beach, relax and enjoy the ocean view and the natural beach surroundings Cocos Beach restaurant serves late breakfast, lunch and dinner. Specialties include hot stone and pizza.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

ULUWATU RESTAURANT

Type of cuisine: Thematic cuisine

An open air restaurant for buffet breakfast and 7 days theme buffet dinner including various cultural performances and shows performed on our stage.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

COCOS BAR

Photo non contractuelle / Strictly non binding

Located on the beachfront, enjoy the cocktails, mocktails, soft drinks, and many more.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CROCOKISS BAR

Photo non contractuelle / Strictly non binding

Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss bar as an ideal place to enjoy a snack or refresh yourself with a wide range of cocktails and juices.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

NANAS BAR

Photo non contractuelle / Strictly non binding

Located at the lobby aread, end your day with a specially prepared mocktail or cocktail while you enjoy the relaxing music.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 2

  • Maximum size: 72

  • Maximum capacity: 50 people

  • Maximum banquet capacity: 24 people

Find out more

Our guest reviews for
Novotel Bali Benoa

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

5,119 reviews

tripadvisor

TripAdvisor Rating 4.0/5

3,536 reviews

Disappointing stay at the Novotel Bali Benoa

TripAdvisor rating 4.0/5

K5188MVmikes 24/02/2020 TripAdvisor review

This was our 3rd time staying at the Novotel Bali Benoa in a beach Cabana over a period of approximately 20 years and during that time We think that the only thing that has been updated in the beach Cabana is the bed. We believe that the whole property looks very tied and has not been renovated. The holiday did not start off very well as our booked airport transfer did not happen. The duty manager was very apologetic and gave us free airport transfer back to the airport and my wife a free facial, which was appreciated. The My Drink package is a total waste of money when you consider the limited choices and the quality of the beverages offered including the coffee. We had 8 coupons and after we used 2 we requested that the value be refunded to be used at the hotel for expenses incurred the amount was 1,680,000 IDR. We also believed that the breakfast selection was average, when compared with similar hotel star ratings. We had to continually request that the waiters to remove the used plates. They walk around to try to look busy, but they do not see. They are not motivated. The noise of the air conditioner fan is very loud. you cannot turn it down when trying to sleep. In closing we were very disappointed with our week stay at the Novotel Bali Benoa. C On the last night of our stay we dined at Coco’s restaurant where both my wife’s and my order were taken. Mine was the only meal to be served. We had to wait another 15 to 20 minutes for my wife’s dinner to arrive. Upon checkout the 1,680,000 that was to be credit to our house account was not there and an annoying conversation was required to rectify the problem. onsidering what it cost us we do not believe that it was value for the money that we were charged. We WILL NOT be staying there again.

Great stay, enjoyed our visit

Customer review rating 4.4/5

Anonymous Couples - 20/02/2020 Confirmed reviews ALL

We really enjoyed our stay, loved our room and thank you for acknowledging our wedding anniversary with a gorgeous cake and fruit bowl.

All of the thungs are just perfect

Customer review rating 4.4/5

Muhammad B. K. Couples - 20/02/2020 Confirmed reviews ALL

Enjoyed every bit of it. The ambience was excellent

Beautiful spot

Customer review rating 4.4/5

- Friends - 19/02/2020 Confirmed reviews ALL

What a gorgeous place! The room was stunning, the pool was stunning and the beach was spectacular. The staff were so lovely and incredibly helpful. Really enjoyed our stay.

Beach location

Customer review rating 4.4/5

Stella Couples - 18/02/2020 Confirmed reviews ALL

Lovely beachfront and swimming pool, extensive effect spend of the front of the hotel. Rooms good size a little dated, do think that the accommodation cost is high. Long beach walk to Bali collection, no free shuttles to main hub in Nusa Dua. Outside of the hotel there are a number of restaurants for dining. Felt location was a little too far good if you just want a beach location and stay in a hotel resort.

Lovely staff

Customer review rating 4.4/5

Helen H. Couples - 18/02/2020 Confirmed reviews ALL

Lovely staff . Really helpful . Lovely food

Relaxing and enjoyable - great way to escape for a few days

Customer review rating 4.4/5

Aj Couples - 17/02/2020 Confirmed reviews ALL

very relaxing made to fell very special with birthday surprise and cake. great staff good service good food

Good food

Customer review rating 4.4/5

W. Couples - 16/02/2020 Confirmed reviews ALL

Overall, the experience was good

A thoroughly enjoyable experience.

Customer review rating 4.4/5

Lorraine I. Couples - 16/02/2020 Confirmed reviews ALL

Friendly, helpful and efficent staff and management. Nothing was too much trouble.

GREAT SERVICE .

Customer review rating 4.4/5

Gaurav M. Families - 14/02/2020 Confirmed reviews ALL

Hotel Novotel Bali Benoa was marvellous hotel with excellent service and friendly staff member.

Great experience

Customer review rating 4.4/5

Rekha T. Solo - 14/02/2020 Confirmed reviews ALL

Best to be stay

Wonderful staff!

Customer review rating 4.4/5

Adrian S. Business - 14/02/2020 Confirmed reviews ALL

We were so well looked after. Thank you so much.

Very good experience

Customer review rating 4.4/5

Viet C. D. Friends - 13/02/2020 Confirmed reviews ALL

The room is nice, big and beautiful. The staffs are friendly and professional. The breakfast is good. I had very good time here

Good stay

Customer review rating 4.4/5

Anish S. Couples - 10/02/2020 Confirmed reviews ALL

It was very awsome experience. We dont want to leave the place at the end. We will be visiting again.

Customer review rating 4.4/5

Grafu V. Friends - 10/02/2020 Confirmed reviews ALL

4 years ago this was a 5 star hotel, now I found a degraded hotel, in which nothing was invested. I'm disappointed with what I found. The kindness of the staff is what saves the situation.

Good location

Customer review rating 4.4/5

Anonymous Friends - 09/02/2020 Confirmed reviews ALL

The property was very nice. I was very happy with our room. Checking in was a great experince. The check in staff were very helpful.

Amazing staff and a location you will find hard to beat

Customer review rating 4.4/5

Simone A. K. S. A. Families - 09/02/2020 Confirmed reviews ALL

All of our requests were dealt with promptly and efficiently. The kindness and willingness to help really impressed us. The pool villas were very clean and well maintained. You just can’t beat the location - we have returned to villa 808 five times since 2010 and will continue to come back

Customer review rating 4.4/5

Dong-hwan C. Families - 06/02/2020 Confirmed reviews ALL

Overall it was good but the hotel needs updates as it is getting old. Have to mention that AC was not that good to keep the room cool and very noisy.

Live the Balinese culture with Novotel

Customer review rating 4.4/5

Taru K. Friends - 03/02/2020 Confirmed reviews ALL

The Novotel team is extremely helpful, respectful of people from all the cultures and very happy team. They definitely made it a point to make our stay as comfortable as possible . Beautiful people !!!!

Great decor, great services, super friendly and very helpful staff. I would defintely return.

Customer review rating 4.4/5

Jo G. Families - 02/02/2020 Confirmed reviews ALL

Everything was lovely at the Novotel Benoa. On one particular night, 18/01/2020, your night shift staff member F.Erica went ABOVE and BEYOND to assist with an issue. My daughter had left her favourite comforter in the Kuta area. Erica rang the last facility the toy was known to be, managed to track it down, used her own personal mobile to arrange a GRAB motorbike taxi to bring it back to the hotel there and then. This was a matter that took some time, but she persisted and did an excellent job at reassuring me (the toy is more special to me given it sentimental value). This wonderful woman Erica, in my humble opinion needs acknowledgement - not only from me, but from Novotel management. A person who goes to such lengths to achieve results like this for guests is a very valuable staff member and deserves the appropriate recognition. I do hope a message of thanks is given to Erica and perhaps she is considered for staff member of the month if there is such a reward. I would like follow up from Novotel as to what action has been taken upon this recommendation.

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