Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.4/5 759 reviews

Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
Novotel Bali Benoa - Image 3
Novotel Bali Benoa - Image 4

Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  759 reviews

TripAdvisor Rating  4.3/5  4,006 reviews

Certificate of excellence 2025

Very good.

TripAdvisor rating 5.0/5

Nikhil D TripAdvisor review

We loved staying at Novotel Bali Benoa. Couple spa was good. Riani was very helpful and therapists was professional and friendly.

Customer review rating 5.0/5

Louise F. Couples - Confirmed reviews ALL

Fabulous time, lovely friendly staff

Dear Louise Falzon, Thank you for appreciating our beautiful surroundings and our dedicated team. It was a pleasure having you with us, and we look forward to your next visit. Sincerely, Juliana Liew - General Manager

Customer review rating 4.5/5

Sushama D. Couples - Confirmed reviews ALL

Our first impression of this hotel was that it seemed to arise from a garden of exotic flowers. The main restaurant led out to a swimming pool and a private beach. The food was very good in both the restaurants. There was live entertainment with dance shows and live music. We stayed in rooms located across the narrow road from the hotel. Although this was a busy road, there was always someone on duty to stop the traffic and to help people across. In fact, they even had umbrellas in case of rain. Our room was very spacious. From the back there was direct access to the swimming pool. We had our own sun lounger area. The hotel staff was excellent, charming and helpful.

Dear Sushama D., Thank you for capturing the essence of Novotel Bali Benoa so perfectly—from our tropical gardens to the 'magical' feeling of the resort. We are delighted that you enjoyed the culinary variety in our restaurants and our evening cultural performances. It is also wonderful to hear that you enjoyed the unique 'pool access' feature of our Garden Wing rooms. I am especially proud that you noticed the care our team takes at the road crossing. Whether it is stopping traffic or providing umbrellas, our 'Heartist' team strives to ensure your safety and comfort at every turn. I will certainly share your kind words about their 'charming and helpful' nature with everyone here. It was a true pleasure to have you with us, and we hope to welcome you back to our exotic garden very soon. Sincerely, Juliana Liew- General Manager

Customer review rating 3.5/5

Anthony N. Couples - Confirmed reviews ALL

Always warmly welcomed at Novotel Bali Benoa. We genuinely relax and unwind very quickly and starts to feel a bit like home.

Dear Anthony N., Thank you so much for choosing to stay with us for the second time. There is no higher compliment than hearing that our resort has started to feel like home for you. We are delighted that you enjoyed our cuisine and the warm hospitality of our team. However, we also appreciate your patience regarding the pool repairs during your stay. We are constantly working to maintain and improve our property to ensure it remains the relaxing sanctuary you remember, and we thank you for your understanding as we made these necessary updates. We are already looking forward to your third visit! We will be ready to welcome you back with open arms for more of that relaxation you’ve come to expect. Sincerely, Juliana Liew - General Manager

Customer review rating 5.0/5

Regina A. H. Families - Confirmed reviews ALL

This is our 5th stay, we’re satisfied as ever. The staff are very friendly, from the receptionist team; Alit and another gentleman that checked us in and greeted us every time they saw us, to Ibu Gungsri and Ibu Parwati who checked us out and made sure our transport was ready. Thank you to Ibu Utari and Pak Sumiarta from F&B who spent some time to chat with us and made us feel at home. Special thanks to A. gentleman staff who helped my son when he slipped on the wet stairs and hurt his heel. I may not get his name’s right, Pak Yunianta/Sunianta. Overall the hotel is in excellent condition. Our room was cleaned everyday and the aircon worked perfectly. We love our stay and we’ll be back whenever we are in Bali

Dear Regina A. Hutama, Selamat datang kembali! (Welcome home!) There is no greater honor for our team than welcoming A. family back for their 5th stay. We are truly touched that you continue to choose Novotel Bali Benoa as your home away from home in Bali. It brings us immense joy to hear that Alit, Ibu Gungsri, Ibu Parwati, Ibu Utari, and Pak Sumiarta all made such A. warm impression on you. We truly believe that our staff are the heart of the resort, and they will be so proud to know they made you feel truly at home once again. Most importantly, we are relieved to hear that Pak Yunianta was there to assist your son after his slip. We hope he is recovering well and that he was still able to enjoy the rest of the holiday. I will make sure Pak Yunianta is recognized for his care and attentiveness. Thank you for your kind words regarding our maintenance and housekeeping. We look forward to your 6th visit and many more memories together. Sincerely, Juliana Liew - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 360 reviews 8.7/10 Location
  • 807 reviews 7.8/10 Room
  • 1,081 reviews 8.9/10 Service
  • 14 reviews 3.7/10 WiFi
  • 363 reviews 7.9/10 Cleanliness
  • 349 reviews 8.4/10 Breakfast
  • 267 reviews 7.6/10 Beach
  • 253 reviews 9.4/10 Wellness Area

Powered by Trustyou

Our other establishments nearby

All our hotels in Benoa