Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 458 reviews

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Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  458 reviews

TripAdvisor Rating  4.0/5  3,667 reviews

Certificate of excellence 2024

Loved the Resort

TripAdvisor rating 5.0/5

Vippeople TripAdvisor review

We really liked our 10 day stay at the beginning of May. Our friends and us had rooms opposite the main hotel with a garden view and a very nice pool and a Bar area. The cleanliness of the rooms was spotless. The infinity pool in the main hotel was fantastic, plenty of sunbeds, towels, and the area was kept very clean. We had a special deal which included one-hour free drinks every day and either lunch or dinner. The menu was limited but good. The Breakfast was amazing, lots too choose from and eggs any style you wanted. Lovely to sit on the terrace and look out over the pool area and the beach. The Hotel spa was also very nice and the massages great. We had a small issue regarding drinks one night and spoke to one of the Managers (so sorry can't remember her name, Desi, Devia). She solved the problem in no time and couldn't do enough for us. She even checked the next day that we were happy. What a service. I would certainly recommend the hotel and hope to go back one day.

Beautiful resort

Customer review rating 4.5/5

Shweta Families - Confirmed reviews ALL

Excellent resort, beautiful location, wonderful experience. Food options are very limited especially for vegetarians.

Lovely few days spent in Nusa Dua

TripAdvisor rating 4.0/5

Travel63808501126 Couples - TripAdvisor review

Remembering that this is a mid level resort we had a wonderful time. The staff are all very obliging and friendly. The breakfast was plentiful and constantly being replenished. The room was very good and kept well serviced and clean during our 6 day stay. Commendations to Widani who looked after our room. They have a great day spa and I enjoyed a couple of massages and again very happy with Arsani and her service. There are 2 pools both have towels available and lots of day beds to relax in. We left feeling like we had had a wonderful break and been well cared for.

Novotel Benoa

TripAdvisor rating 4.0/5

pflynn58 TripAdvisor review

My wife and I went on a deal with two other couples, good friends.It is my first time to Bali. The resort had arranged for us to be picked up at the airport, and we all arrived, within 50 minutes to check-in. For convenience, one couple had booked the deal and paid for it after we paid them for our share. When we all checked in having separate room accounts seemed to be difficult, mostly because the staff did not understand the arrangement, between the couples, although after some time at the counter and about 6 staff members being involved, it was or seemed easy, each couple would attach a credit card to each room, we all thought that this would fix the situation, but no, every time someone brought a drink or a coffee and went to sign for it even as each had deposited $100 to help cover expenses for the resort, the bill was questioned, because it was not the correct name on the account. It was not easy for the staff. We could always see their concern, as they always had to go and see a manager for help. Our deal was in a garden room, with all meals and 1 hour of free-flowing drinks for 2 days a 1-hour massage for a total of 4 hours. It's a good deal. The location is Benoa, which is on a separate peninsular, next to what seems the main water sports area. Set in a fern and palm-filled area, a protected almost private beach, 2 pools, and sun lounges, the photos of the resort were not lying, what they show is what is there. Our room was a good size, with a king-size bed, separate toilet and shower,shampoo and shower gel. and a small balcony overlooking the lush garden. The TV was good size just not great reception all the time, very good air conditioning, blackout blinds so you can sleep in. We all had breakfast each morning, lots to choose from, eggs prepared how you wanted them, pastries,fruit and Indonesian food as well. For lunch or dinner, there are two menus, one for the deal and a non-deal menu, almost the same apart from the Grill section which was not in the deal menu. The free-flowing drinks were always welcomed. Filtered bottled water was supplied every day to your room, and there was a filtered water supply. Taxis were cheap, traffic is Asian always bad, so be patient. Ice creams and pastries by the pool were wonderful. The general staff look after you in every area. Lots of restaurants are just minutes away, with three courses each and a couple of cocktails for $A50. Looking forward at going back

Novotel Benoa very relaxing for whole family

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Great time away for a week with family in a family room. Clean and tidy amenities. Great range of food and very high standards. Terrific people with complimentary teamwork. Guests were the focus and great care was always taken.

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Other web-users rate our hotel

  • 237 reviews 8.8/10 Location
  • 577 reviews 8.4/10 Room
  • 826 reviews 9.4/10 Service
  • 11 reviews 2.9/10 WiFi
  • 260 reviews 9.6/10 Wellness Area
  • 256 reviews 9/10 Cleanliness
  • 253 reviews 8.9/10 Breakfast
  • 200 reviews 9/10 Vibe

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