Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.5/5 342 reviews

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Description

ALLSAFE approved hotel

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

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Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  342 reviews

TripAdvisor Rating  4.0/5  3,653 reviews

Satisfied overall

Customer review rating 5.0/5

Muhammad N. A. Families - Confirmed reviews ALL

Pool was nice. The room is spacious and clean. Front desk was very attentive and I love the breakfast.

Well located and Good Stay

Customer review rating 4.0/5

Mohamad K. F. N. Families - Confirmed reviews ALL

The location was excellent, and our family had a pleasant stay. I would like to suggest an improvement in the buffet service, especially for Muslim guests. It would be helpful if there were clear indications or notes on non-halal food in specified sections. It's important to note that being halal goes beyond avoiding pork; it encompasses the entire process from sourcing and preparation to serving, ensuring no mixing with non-halal food. While I understand that pork is commonly consumed in Bali, implementing a robust practice of separating halal and non-halal food sections could attract more tourists from Muslim countries to your otherwise wonderful hotel.

clean ,great friendly service,

Customer review rating 5.0/5

William S. Couples - Confirmed reviews ALL

stayed for 8 nights room was serviced great each day ,breakfast was great

Relaxing and good stay. Friendly staff

Customer review rating 3.5/5

Anonymous Families - Confirmed reviews ALL

Had a great relaxing time. Facilities were great. Only comment was our mosquito coils weren’t working so we were bitten a lot and they were all over our room. The furniture was showing to wear and tear and needed upgrading. All in all, an enjoyable stay, clean and relaxing.

Lovely Hotel & Outstanding service

Customer review rating 5.0/5

Kyaw T. T. Couples - Confirmed reviews ALL

Since checking in till check out. It’s spotless . Will definitely come back again. Spa service was great. HK service was excellent,Especially Sari & Agus. The cleanliness was outstanding & spotless in the room,as well as guest area. Kudos ! Our room upgrades from 540 to Beach Cabana was smooth and the room is lovely. Thank you Novotel Team , Kyaw & Sylvia

Dear T. Kyaw Thu, We very much appreciate your comments regarding your stay at the Novotel Bali Benoa. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff especially to Sari and Agus as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one Sincerely, Bilal Chamsine - General Manager

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Other web-users rate our hotel

  • 191 reviews 8.9/10 Location
  • 465 reviews 8.3/10 Room
  • 639 reviews 9.3/10 Service
  • 11 reviews 2.4/10 WiFi
  • 210 reviews 8.7/10 Breakfast
  • 203 reviews 8.8/10 Cleanliness
  • 190 reviews 9.5/10 Pool
  • 184 reviews 9.6/10 Wellness Area

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