Novotel Bali Benoa 5 stars
Customer review rating (ALL Rating) 4.4/5 143 reviews
Novotel Bali Benoa
70 Jalan Pratama, Tanjung Benoa
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Located on the beach, relax and enjoy the ocean view and the natural beach surroundings Cocos Beach restaurant serves late breakfast, lunch and dinner. Specialties include hot stone and pizza.
Located across the road, the peaceful swimming pool surrounding and the beautiful tropical garden makes the Crocokiss restaurant as an ideal place to relax and experience the taste of fine Balinese and Indonesian food with the choice of mild and fragnant
An open air restaurant for buffet breakfast and 7 days theme buffet dinner including various cultural performances and shows performed on our stage.
Spacious, contemporary design and adaptable, the Novotel room is truly a place for living. Perfect for all your needs.
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Our guest reviews
100% genuine reviews from our guestsFind out more
Another quality stay in Novotel Bali Benoa...
TripAdvisor rating 4.0/5
Bambang S Families - TripAdvisor review
This stay took place in the first leg of our 20 days journey (16 days in Bali). We arrived in Denpasar around 9:30 am after driving on the road for 13 hours straight : We immediately contacted the hotel to check the room availability and made our reservation right away. Within the next hour, we arrived in the hotel property and warmly greeted by Bu Maya who helped us confirming our reservation and arranged everything prior to our arrival. Check-in was prompt and efficient (done in less than 5 mins.). Bu Maya prepared our favorite room (#822; Oceanfront Beach Cabana), the same exact room we stayed during Christmas 2020. The room itself is only few steps away from the beach. She did an excellent job in taking care of us during our stay that time. Our room was clean, well maintained and we had no issue at all during our 1 night stay. We regretted to stay 1 night only since the kids really enjoyed their stay since the hotel offered many facilities (pool, paddle boat, canoe etc.). The hotel even has their own private beach which can be accessed during low tide. We didn't book the hotel for the first 2 nights this time since we're quite concern with our swab test and whether we could board on the ferry to Bali. We were really fortunate to be able to reach Bali on time since less than 15 hours after our arrival in the island, the government banned almost everyone (with some exceptions) from entering/leaving Bali using all transportation systems (land/air) during holiday festive. We were supposed to stay for 3 nights in Novotel Bali Benoa during this Christmas 2021 but surprisingly, they contacted us to notify that they would close down the hotel until further notice. To be frank, we were quite sad to hear the news since the property was really nice (although it was quite old) but the whole thing blends perfectly. We hope that the management will reopen the hotel shortly and employ back some wonderful employees whom we met (Bu. Maya is definitely one of them) during our stay.
Dear Bambang S Thank you very much for taking time to share your experience with us. We are glad that we could deliver an excellent service for you. We definitely looking forward to welcoming you back to our resort. Sincerely, Devi Asmara Room Division Manager
Hotel refused to pay back after our trip was cancelled due to COVID
TripAdvisor rating 1.0/5
63ewelinaz Friends getaway - TripAdvisor review
In March 2020 our flights were cancelled due to COVID (when pandemic started) and hotel refused to pay back money. They took our money for nothing, we never stayed in this hotel. It was few days before check in, not on the same day, when flights were cancelled. In my opinion big company like Novotel, owning many resorts should adjust to situation and treat people fairly. That was not our fault and company could behave in good way but they never did. I am highly disapointed.
Customer review rating 4.0/5
Lexsi P. Business - Confirmed reviews ALL
Dear Lexci P., Thank you so much for your review. I am so happy to hear that you had wonderful stay with us. Thank you so much for choosing Novotel Bali Benoa and we look forward to welcoming you back again soon Sincerely, Devi Asmara/ Room Division Manager
Customer review rating 3.5/5
Allen W. Friends - Confirmed reviews ALL
Beautiful hotel located in Benoa Beach. I was the only guest during the PPKM. The team was friendly and always helpful. I am sure the experience would definitely be better once it is back to normal operations. Overall it was a pleasant stay.
Dear Sheng Chun W., Thank you so much for taking time to review our hotel. I am so glad to read that you enjoyed your stay with us and impressed with our warm hospitality. It is always a pleasure to learn that our team had done exceptional job to make our guest's stay nothing short from perfect especially during PPKM Thank you again for taking the time to write this incredible review and we cannot wait to have you back here with us soon! Sincerely, Devi Asmara/ Room Division Manager
Customer review rating 5.0/5
Anonymous Couples - Confirmed reviews ALL
Well located Beautiful beach Delicious food Nice staf Overall nice place to stay for vacation
Dear Rita Yiswa Rahayu, Thank you so much for your kind review to Novotel Bali Benoa. Your recommendation means the world to us. Thank you again for staying with us during your time in Bali and we look forward for your return next time. Kind Regards, Devi Asmara / Room Division Manager
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