Novotel Bali Benoa 5 stars

Customer review rating (ALL Rating) 4.4/5 735 reviews

Novotel Bali Benoa - Image 1
Novotel Bali Benoa - Image 2
Novotel Bali Benoa - Image 3
Novotel Bali Benoa - Image 4

Description

Hotel extras

  • indulgent spa treatments

  • Cocos Beach restaurant with ocean view

  • Water skiing, scuba diving, glass-bottom boat

Our accommodation(s)

Take advantage of our Flight + Hotel offers

Discover

Hotel location

Novotel Bali Benoa

70 Jalan Pratama, Tanjung Benoa
80361 BENOA
Indonesia

GPS:-8.764232, 115.222399

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  735 reviews

TripAdvisor Rating  4.3/5  3,994 reviews

Certificate of excellence 2025

Family Holiday

TripAdvisor rating 5.0/5

Molly B TripAdvisor review

Our experience was lovely! The hotel was super clean, our rooms were very comfortable and everyday we were satisfied with how Rio cleaned our rooms. The only disappointment was that our balcony door lock was broken so we couldn’t go out on our balcony but it was probably too hot anyway and we were able to use our other families next door. The staff members were so friendly and welcoming at Novotel. The spa was also super relaxing and the staff there were also very kind and made us feel comfortable for people who have never had a massage before! Definitely recommend staying here, the atmosphere and location was excellent!!

Amazing place to stay

TripAdvisor rating 5.0/5

Trek46152545017 TripAdvisor review

Amazing experiance, prefer opting villas if you have a budget. Staff was so cooperatove, overall clean and soothing env.

Fantastic holiday x

TripAdvisor rating 5.0/5

Ann T TripAdvisor review

Beautiful hotel, beautiful staff, especially Atari and Edy. In fact all the staff had fantastic manners and treated us very well.

Customer review rating 4.5/5

Neil J. Couples - Confirmed reviews ALL

We had a wonderful stay at Novotel Bali Benoa as always as we have returned many times. I would like to thank so many people for making our stay extra special. Particularly the staff at Coco's Bar & restaurant. Wisnu, Dewa, Arya, Astawa, Agung Tri, Agung, Martini, Nata, Erianti, Komplair, Sudiasih Sorry if I have forgotten anyone or spelt any names wrong. Thank you all for the awesome time we spent with you all. The wonderful kitchen staff, the food was amazing always hot by request. We would like to say Wira who we believe is training. Wow what a wonderful hard working young man. He showed such professionalism making cocktails, he was always cleaning and wiping things down. If I could employ Wira I would, he would certainly be a good asset to any company. We would like to Thank your Spa ladies, Mrs Rame and her staff. A big thank you to Eka, Weri & Narni for the wonder massages. they always make us feel relaxed afterwards. It was a shame we were there for 9 nights and not once did we speak the General Manager. We didn't see her around the hotel. Perhaps next time we might! Overall, we had a great stay!

Dear Niel Johnson, Thank you so much for your wonderful review. I am deeply honored by your continued loyalty in choosing Novotel Bali Benoa. We are delighted that you had an awesome time with our team member. I will personally ensure your massive compliments reach everyone you named, including the Coco's Bar & Restaurant team, the Kitchen staff, Mrs. Rame and the Spa ladies (Eka, Weri, Narni). I am especially proud of your high praise for Wira (Training), recognizing his professionalism and hard work, he is truly a valuable asset. Finally, I do apologize that I was not visible during your 9-night stay. Thank you for this valuable feedback, I recognize the importance of connecting with our loyal guests, and I will certainly make a greater effort for this. Thank you again for an overall great review. I look forward to welcoming you back soon. Sincerely, Juliana Liew - General Manager

Amazing staff and wonderful towel art

TripAdvisor rating 5.0/5

Zara X TripAdvisor review

Very clean room and very friendly staff. The towel art is amazing a big shout out to Artha & Pradnya. Thank you so much for a wonderful experience.

Dear zarax2025, Thank you so much for your kind words. We are happy to hear you enjoyed the amazing staff, very clean room, and the wonderful towel art. We appreciate you recognizing Artha and Pradnya, and we look forward to providing you with another wonderful experience on your next visit. Sincerely, Juliana Liew - General Manager

In partnership with TripAdvisor

Other web-users rate our hotel

  • 351 reviews 8.5/10 Location
  • 816 reviews 7.9/10 Room
  • 1,063 reviews 9/10 Service
  • 16 reviews 3.4/10 WiFi
  • 363 reviews 8.2/10 Cleanliness
  • 345 reviews 8.6/10 Breakfast
  • 256 reviews 9.7/10 Wellness Area
  • 177 reviews 5.7/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Benoa