Information message
Hotel extras
ALLSAFE Certified Hotel
Four meeting rooms with state of the art meeting facilities
Free Shuttle to Nusa Dua Beach and Shopping Center
Swimming pool divided into 2 levels and connected by a waterfall
Easy access to Convention Center, Beach and Nusa Dua attractions
Services in the hotel and nearby
Check-in from 14h00
Check out up to 12h00
Paying
Hotel location
Mercure Bali Nusa Dua
Jalan Nusa Dua Selatan
Lot SW 03
Badung Bali
80363 nusa dua
indonesia
Check-in from 14h00
Check out up to 12h00
Our accommodation(s)
Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.
Superior Garden View with Double Bed
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Garden View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Superior Garden View with Twin Beds
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Garden View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Superior Pool View with Double Bed
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Pool side *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Superior Pool View with Twin Beds
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Pool side *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Deluxe Room with Double Bed, terrace and garden view
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Garden View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Deluxe Room with 2 single beds, terrace and garden view
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Garden View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Deluxe Room with Double Bed Terrace and Pool View
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Pool side *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Deluxe Room with 2 Single Beds Terrace and Pool View
Accessible room
- Max. number of persons: 3
- Area: From 24 m² / 258 sq ft
- Views: Pool side *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Junior Suite with 1 double bed and sofa
Accessible room
- Max. number of persons: 4
- Area: From 40 m² / 431 sq ft
- Views: Garden View *
Subject to availability
- Wireless internet in your room
- High speed internet
- Free in Room Mineral Water
- Coffee/tea making facilities
- Bathrobe
Our restaurants and bars
Your meetings and events
Our meeting rooms
Number of meeting rooms: 4
Maximum size: 200 m²
Maximum capacity: 70 people
Maximum banquet capacity: 50 people
TripAdvisor Rating
1,079 reviews
One of the best mercure in Indonesia
TripAdvisor rating 4.0/5 
pengelanaj 04/01/2021 TripAdvisor review
This hotel has very good building and garden. From the main gate to the lobby, we will see a beautiful garden. I have stayed in this hotel many times in the last 10 years. The staff in front office, concierge and restaurant are very kind and helpful. Breakfast menu consider good enough. But I was bit surprised when I enter my floor and room. I look that the corridor and bed room floor are dirty. I want to complained but I canceled it since I found the cleaning service staff are very busy and I remember that in the lobby I heard another customer complained that she already waiting for too long. So I mopped my room floor by my self. I guess that maybe management try to minimise the man power during this difficult time. In the morning I saw staffs (not gardener) were working together to clean the garden. Suggestion: 1. Please do not compromised with the room and corridor cleanliness during this covid time. 2. Please put some waste bins and sign board to remind the visitor to not throw the waste in the parking area. I saw several drivers clean up their car but since they can not find the waste bins, they just throw away the waste to the grass. 3. Lift button. I remember that this already broken since my last visit on 2019. Anyway, I still like this hotel and I will come back here on my next Bali visit.
Worth it
Customer review rating 3.5/5
S. W. Families - 05/10/2020 Confirmed reviews ALL
I got promotions price which is very cheap during this time. Overall is good. But we staying 8 nights the corridor in the floor we stayed is still little bit dirty and not cleaned yet till our check out date.. please at least make it looks clean. I know mercure try to press the budget but cleanliness is important. Thank you
not as the standard we paid
Customer review rating 2.0/5
Shinta A. Families - 24/03/2020 Confirmed reviews ALL
We paid 3,000,000 for 2 nights but the hotel room is dirty and unmanaged well. Lights in the shower room is off, room is smelly with mold. We paid 3,500,000 IDR at Marriott and we got 2 nights with 2 connecting rooms full with kitchen, washing machine and dishwasher. I thought with that price in Mercure we would get at least a clean room in Mercure...
Dear Ibu Shinta A., Thank you for taking the time to provide us with your constructive feedback during your stay. I am truly sorry to hear about your unpleasant experience during your stay. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the department concerned and will ensure that they receives the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. Unfortunately, there is no way of recreating the past or reversing the unpleasant incident you experienced. However, I can assure you that we value your feedback and your feedback has been utilized to improve our service and communication. Once again, please accept our apologize and do not hesitate to let me know if I can be of any assistance to you anytime. Yours sincerely Ketut Iriana - General Manager
Was very good couple of years ago, now it's worth only as a very low-bugdet stay in Nusa Dua.
Customer review rating 3.0/5
Nadejda Families - 20/03/2020 Confirmed reviews ALL
I do feel that the only advantages the hotel has at the moment are staff (although, not always) and the territory which is very clean, neat and enjoyable. The building is outdated and in need of refurbishing, the ACs are old and smelly, the beds are damp and the bedsheets and pillows smell bad. Also, the prices in the bar and restaurant are way too high for the quality provided.
Dear Ms.Vinnitcaia N., Thank you very much for taking the time and effort to post a personal review following your recent stay at Mercure Bali Nusa Dua We truly appreciate any feedback from our valued guests that enable us to improve our services and facilities. We were very concerned to read your comments which reflect dissatisfaction regarding the room such us Smelly from AC and smelly damp from pillow and bed sheet. On behalf of the entire staff and Management, I would like to sincerely apologize for this experience. I have carefully review all points mentioned and will follow up accordingly with the managers concerned to ensure that the corrective measure will be taken. Despite your disappointment, we do hope you will stay with us again and be given the opportunity restore your confidence in our products and services. Sincerely, Ardin Febriana - Assistant Manager
Excellent hotel
Customer review rating 5.0/5
Anonymous Families - 18/03/2020 Confirmed reviews ALL
Everything was great excellent hotel excellent service well done
Dear Mr Zavadil V., Warmest greeting from Mercure Bali Nusa Dua. Thank you very much for taking the time to write this review and let us know your impressions of your recent stay in our resort. We are very happy to read that you an amazing time with us. It is beyond my pleasure to learn that you had a memorable stay while enjoying our facilities and the service extended to you by our staff. I really appreciate the time you were taking to share this precious feedback and support with the other travelers. Once again, thank you for your loyalty, and I look forward to welcome you back on your next visit to Bali. Sincerely, Ardin Febriana - Assistant Manager
Our most recent 20 reviews
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