Mercure Bali Nusa Dua 4 stars

Customer review rating (ALL Rating) 4.4/5 1,361 reviews

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Mercure Bali Nusa Dua - Image 1
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Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • Four meeting rooms with state of the art meeting facilities

  • Free Shuttle to Nusa Dua Beach and Shopping Center

  • Swimming pool divided into 2 levels and connected by a waterfall

  • Easy access to Convention Center, Beach and Nusa Dua attractions

Our accommodation(s)

Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA
Indonesia

GPS:-8.80692, 115.22074

Telephone
Fax +62 361 8467001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,361 reviews

TripAdvisor Rating  3.6/5  1,187 reviews

Great stay at Mercure Nusa Dua!

TripAdvisor rating 5.0/5

rickyshandys Friends getaway - TripAdvisor review

Had a great stay at Mercure Nusa Dua! The staff made all the difference—special thanks to Sujana, Dek Sri, and Ayu at the bar and restaurant for their warm and attentive service. Also appreciated the helpful reception team, especially Sinta and Mirah, who made check-in smooth and welcoming. Would definitely come back!

Dear Ricky Shandy Setiawan, Thank you so much for your kind words and for taking the time to share your experience with us! We're thrilled to hear that you had a great stay at Mercure Nusa Dua and that our team, especially Sujana, Dek Sri, and Ayu at the bar and restaurant, made such a positive impression. We’ll be sure to pass along your compliments to them — and also to Sinta and Mirah at reception, who will be delighted to know their warm service made your check-in smooth and welcoming. We truly appreciate your feedback and can’t wait to welcome you back on your next visit! Warm regards, Ketut Iriana General Manager

Customer review rating 4.5/5

Muhamad A. S. Families - Confirmed reviews ALL

Thank you Mercure excellence service!

Dear Mr A. S., Thank you for your kind words! We’re delighted to hear you appreciated our service. It was a pleasure having you with us, and we look forward to welcoming you back to Mercure Nusa Dua soon! Best regards, Ketut Iriana General Manager

Customer review rating 4.5/5

Amit R. D. Families - Confirmed reviews ALL

Here's a sample review for a great stay: *Title:* Wonderful Stay! *Review:* "I had an amazing time at Mercure Bali Nusa Dua, The staff were friendly and welcoming, the room was clean and comfortable, and the location was perfect. I loved beach, they have free shuttle hourly. The amenities were top-notch, and I felt right at home. I'd highly recommend this place to anyone looking for a relaxing great stay

Dear Amit R. D., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

The staff are amazing, clean, friendly hotle

TripAdvisor rating 5.0/5

charligirl1984 TripAdvisor review

We had a few hiccups during our stay, however, the staff go above and beyond to help resolve your problems. After exchanging money at an exchange kiosk at the end of the drive (left, few doors down) my friend was scammed for 2million idr. The next day security came down with us and got our money back. Only go to legit money change banks to exchange money. We had very noisy neighbours, we spoke to the manager and she moved us to a quieter room. We can't thank the staff enough for their hospitality, everyone is friendly and helpful. The shuttle bus to and from the beach is brilliant, one every hour, if more people waiting, they come back for you. Our time here was very pleasant despite the few little matters mentioned. Thank you

Dear Guest, Thank you so much for your kind words and for taking the time to share your experience with us. We're delighted to hear that our team was able to make your stay a pleasant one, despite the challenges you encountered. It's heartening to know that our staff's efforts—from assisting with the money exchange issue to ensuring your comfort with a quieter room—made a positive impact on your stay. Your safety and satisfaction are always our top priorities. We also appreciate your kind comments about our shuttle service and the friendliness of our team—it truly means a lot to us. Thank you as well for the helpful reminder to future guests about using authorized money changers. We hope to have the pleasure of welcoming you back for another stay that’s even more relaxing from start to finish. Warm regards, Ketut Iriana General Manager

good

TripAdvisor rating 4.0/5

adelemgalmp TripAdvisor review

I stayed at Hotel Mercure Bali Nusa Dua for 3 nights and overall, I was quite satisfied with my experience. The staff were very friendly and helpful from check-in to check-out. The room was spacious and the bed was comfortable, but I did notice that it was a bit dirty in some areas especially the floor and corners. Overall, this is a comfortable hotel with good service and complete facilities. I would definitely consider staying here again if I visit Nusa Dua.

Dear Guest, Thank you for choosing Mercure Bali Nusa Dua and for taking the time to share your experience. We’re very pleased to hear that you enjoyed your stay and that our team made you feel welcome from check-in to check-out. It’s also great to know that you found the room spacious and the overall facilities comfortable and complete. That said, we sincerely apologize for the cleanliness issues you encountered. Your feedback regarding the floor and room corners has been shared with our housekeeping team for immediate improvement. We truly appreciate your kind words and your constructive comments. It would be our pleasure to welcome you back on your next visit to Nusa Dua. Warm regards, Ketut Iriana General Manager

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Other web-users rate our hotel

  • 437 reviews 9.1/10 Location
  • 1,063 reviews 5.9/10 Room
  • 1,003 reviews 8.5/10 Service
  • 24 reviews 5.5/10 WiFi
  • 568 reviews 5.8/10 Cleanliness
  • 488 reviews 6.5/10 Amenities
  • 429 reviews 6.2/10 Breakfast
  • 404 reviews 4.8/10 Comfort

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.