Mercure Bali Nusa Dua 4 stars

Customer review rating (ALL Rating) 4.2/5 1,037 reviews

Mercure Bali Nusa Dua - Image 1
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Description

Hotel extras

  • Four meeting rooms with state of the art meeting facilities

  • Free Shuttle to Nusa Dua Beach and Shopping Center

  • Swimming pool divided into 2 levels and connected by a waterfall

  • Easy access to Convention Center, Beach and Nusa Dua attractions

Our accommodation(s)

Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA
Indonesia

GPS:-8.80692, 115.22074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.2/5  1,037 reviews

TripAdvisor Rating  3.5/5  1,172 reviews

In dire need of love

TripAdvisor rating 5.0/5

phillipr954 TripAdvisor review

Reception at the Mercure was efficient if a little over gushy. A look around the reception told me not to expect too much. The twin room was on the ground floor. It was compact and showed no signs of being redecorated in living memory. There was some form of mural on the wall behind the bedheads. No sign of decoration anywhere else. No USB charging points. Not even a box of tissues. The shower had a control between hand held or rain head, but it was difficult to switch between them due to the age of the plumbing. It was a walk-in shower which was good, but the floor was slippery when wet, which was not good for older clients. The washbasin was actually in the bedroom which was not ideal. Breakfast was had at the ground floor café. It was adequate, but less than memorable. An omelette station made omelettes that weren't needed. They went into a chafing dish but emerged cold and rubbery. Juices varied a little each day. Fresh fruits changed little. Noteworthy was the honeydew melon which to my mind was way under ripe, cutting like an apple and with no discernible flavour. Hot dishes changed daily with the only memorable dish being tempeh cooked in garlic, chilli and ketchup manis. Room service was good but inconsistent as to time if day. The hotel was clean, although signs of mould in bathroom and toilet which seems common to even high class hotels in Asia. There is definitely room for a full refurbishment. However, given the price point it was ok. I do expect a better standard from a Mercure hotel.

Very beautifull hotel

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Memorable stay like we are in home

Dear B., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

Very good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyable stay

Dear Chavalit S & Worrachit K, We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

Great service

Customer review rating 4.0/5

Anonymous Couples - Confirmed reviews ALL

Lovely upgrade

Dear Anna A., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

Very good stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Enjoyable stay

Dear D., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana- General Manager

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Other web-users rate our hotel

  • 417 reviews 8.9/10 Location
  • 1,058 reviews 5.3/10 Room
  • 1,008 reviews 8.4/10 Service
  • 27 reviews 6/10 WiFi
  • 545 reviews 5.2/10 Cleanliness
  • 448 reviews 6.5/10 Breakfast
  • 399 reviews 3.9/10 Comfort
  • 5 reviews 10/10 Sustainability

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