Mercure Bali Nusa Dua 4 stars

Customer review rating (ALL Rating) 4.1/5 41 reviews

Hotel extras

  • ALLSAFE Certified Hotel

  • Four meeting rooms with state of the art meeting facilities

  • Free Shuttle to Nusa Dua Beach and Shopping Center

  • Swimming pool divided into 2 levels and connected by a waterfall

  • Easy access to Convention Center, Beach and Nusa Dua attractions

ALLSAFE approved hotel

Our accommodation(s)

Feel the comfort of our contemporary rooms in the tranquil atmosphere of Mercure Bali Nusa Dua.

Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA

GPS:-8.80692, 115.22074

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms


A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Take advantage of our Flight + Hotel offers


Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.1/5  41 reviews

TripAdvisor Rating  3.5/5  1,109 reviews

It is ok

Customer review rating 2.5/5

Anonymous Couples - Confirmed reviews ALL

It's a great location however the property is run down. Need a lot of maintenance

Dear Carla B., Thank you for highlighting this to us and we are sorry to hear of your experience. We would like to assure you that the team has been informed and will be looking into this matter. We apologize that we were unable to deliver prompt service to you during your stay with us, and we will review this so as to improve on this area in the future to serve you better. We look forward to having you again to serve you better. Warmest Regards Mercure Bali Nusa Dua Management Team

Customer review rating 4.5/5

Febbzenn Families - Confirmed reviews ALL

Great stay for fam vacation

Dear Febrianto Zenny S., We very much appreciate your comments regarding your stay at the Mercure Bali Nusa Dua. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ketut Iriana General Manager

Was an ok stay

Customer review rating 3.0/5

George B. Couples - Confirmed reviews ALL

I was disappointed with the F&B facility of the Hotel! I am not a big fan of cats and at the breakfast area many cats are walking around the restaurant.

Dear George H B., Thank you for highlighting this to us, and we are sorry to hear about your unpleasant experience due to cats in the restaurant, we assure you that appropriate measure has been taken to this matter. We pride ourselves strongly on giving our very best to ensure that our guest’s needs are being met, and please be assured that we will continuously strive to provide the best service. We sincerely look forward to the opportunity to serve you better in the near future. Warmest Regards Mercure Bali Nusa Dua Management Team

Always feel warmly welcome at Mercure Nusa Dua

Customer review rating 5.0/5

Ms D. P. Couples - Confirmed reviews ALL

Peaceful, personal and refreshed.

Dear Diane P., Thank you so much for your compliments! We are extremely delighted to learn that your overall stay with us was an enjoyable one and I am glad that our team members have played a part in making your experience with us a pleasant and memorable one We sincerely look forward to the opportunity to serve you better in the near future. Warmest Regards Ketut IRIANA General Manager

Just okay

Customer review rating 3.5/5

Khai Families - Confirmed reviews ALL

From arrival to Bali the hotel reservation already made a mistake, I booked 2 taxi for airport pick up but they only sent 1 taxi and I need to wait for another taxi to arrive. No welcome drink voucher or fruit in the room as Gold member. The hotel only provided the welcome drink voucher and sandwiches the next after I complaint to the front desk. The coffee house for the breakfast is quite small and on Sunday, it was quite pack with guest. Some guest cannot find any sits and will need to stand until we finally have the sit/table. I called the front desk to get iron and board but after 3 calls, still they did not send to my room. Finally, we need to go down to reception desk and took on our own. The hotel a bit run down and maybe lack of manpower or customer orientation. Will need to improve or else guest may stop coming to this facility. Regards

Dear Mohd Khairuddin R., Thank you for staying with us as a Gold Memeber and for taking time to fill the survey. In our effort to continuously improve the quality of our services and facilities, we put our greatest interest and value in our guests opinion. Regretted to learn that we did not meet your expectation towards the airport pick up and the amenities for a gold member. We extend our deepest apologies for any inconveniences you might have experienced. However, allow us to assure you that your remarks have been to the relevanrt depatrment and immediate action will be taken to improve this and prevent such situations from reoccurring again in the future. Once again, thank you for your feedbacks and we are looking forward to your future visits with the better service for sure. Best Regards, Ketut IRIANA General Manager

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Other web-users rate our hotel

  • 80 reviews 8.6/10 Location
  • 244 reviews 4.7/10 Room
  • 221 reviews 8.1/10 Service
  • 7 reviews 8.7/10 WiFi
  • 142 reviews 4.1/10 Cleanliness
  • 106 reviews 3.9/10 Comfort
  • 96 reviews 8.2/10 Breakfast
  • 69 reviews 5.2/10 Vibe

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