Mercure Bali Nusa Dua 4 stars

Customer review rating (ALL Rating) 4.0/5 654 reviews

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Description

Hotel extras

  • Four meeting rooms with state of the art meeting facilities

  • Free Shuttle to Nusa Dua Beach and Shopping Center

  • Swimming pool divided into 2 levels and connected by a waterfall

  • Easy access to Convention Center, Beach and Nusa Dua attractions

Our accommodation(s)

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Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA
Indonesia

GPS:-8.80692, 115.22074

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.0/5  654 reviews

TripAdvisor Rating  3.5/5  1,152 reviews

Customer review rating 2.5/5

M M. Couples - Confirmed reviews ALL

Food service not good. Most staff need training. Shuttle to beach great. Hotel in need of up keep.

Dear michelle m., Thank you for taking the time to share your thoughts about your recent stay with us. We're glad you enjoyed the shuttle service to the beach. We apologize for the issues you encountered with food service and staff training. Your feedback is invaluable and will be used to address these concerns to improve our services. We appreciate your comments about the need for upkeep and will ensure they are reviewed as part of our ongoing maintenance efforts. Thank you again for your feedback, and we hope to have the opportunity to better serve you in the future. Best regards, Ketut Iriana General Manager

Well located , very good stay

Customer review rating 5.0/5

Sandeep R. Families - Confirmed reviews ALL

Very nice, breakfast could improve.

Dear Sandeep S., Thank you for your positive feedback. We’re delighted to hear that you enjoyed your stay and found our location to be convenient. We appreciate your comments about the breakfast and will take your suggestions into consideration as we continually strive to enhance our offerings. We look forward to welcoming you back on your next visit. Best regards, Ketut Iriana General Manager

Nice introduction to Bali

Customer review rating 4.5/5

Amanda Families - Confirmed reviews ALL

Nice 1st few days introduction to Bali for our 13 year old son. Beautiful entrance and grounds. Loved our Junior Suite with 2nd bed in the lounge room for our son. Breakfast choices could be improved, but really more than sufficient to fill you up. A lot of maintenance and repairs needed but was very good for the price. And still a grand old lady. Lots of conveniences straight outside the gate. Shuttle to private beach area by golf cart - nice spot. Not far from any hotel, restaurant or Cafe to eat at.

Dear Amanda S., Thank you for sharing your experience with us. We are delighted to hear that you and your son enjoyed your introduction to Bali and found our entrance and grounds beautiful. It’s wonderful to know that the Junior Suite was a good fit for your family and that the shuttle to our private beach area was a convenient feature for you. We appreciate your feedback on the breakfast choices and the need for maintenance and repairs. Your comments are valuable to us, and we will address these points to enhance our offerings and facilities. We hope to welcome you back in the future for another enjoyable stay. Best regards, Ketut Iriana General Manager

Decent stay

Customer review rating 3.5/5

Janice Families - Confirmed reviews ALL

Just a short staycation. Room is ok. Chipped glass in room. Property’s a bit outdated. Enjoyed the gym despite the flooring. Ordered pepperoni pizza cause theres an image of it on banner above the pizza bar, it’s not on the menu, they made it anyway, although they could be more generous with the pepperoni (only 7 pieces). No netflix available even the TV remote has a netflix button.

Dear Janice B., Thank you for taking the time to share your thoughts on your recent stay with us. We’re glad to hear you enjoyed your short staycation and that you found our gym to be enjoyable. We apologize for the issues you encountered, including the chipped glass in your room and the outdated property aspects. Your comments about the pepperoni pizza and Netflix availability have been noted, and we will look into these matters to improve our service and facilities. Thank you again for your feedback. We hope to have the opportunity to welcome you back and provide a better experience in the future. Best regards, Ketut Iriana General Manager

well located

Customer review rating 4.5/5

Lulus I. Families - Confirmed reviews ALL

Strategic location for some tourism in the southern such as Nusa Dua beach, central suci as Kuta or Denpasar, even not so far when we went to Ubud area.

Dear Lulus I., Thank you for sharing your positive feedback about our hotel's location. We're pleased to hear that you found our location strategic and convenient for exploring various attractions in southern Bali, including Nusa Dua Beach, Kuta, Denpasar, and even Ubud. We appreciate you taking the time to highlight this aspect of your stay and hope that the convenience of our location contributed to a memorable experience. If there's anything more we can do to enhance your future stays or if you have any further feedback, please feel free to reach out. Best regards, Ketut Iriana General Manager

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Other web-users rate our hotel

  • 338 reviews 8.9/10 Location
  • 904 reviews 4.9/10 Room
  • 837 reviews 8.3/10 Service
  • 18 reviews 8/10 WiFi
  • 472 reviews 4.4/10 Cleanliness
  • 420 reviews 6.2/10 Amenities
  • 376 reviews 6.5/10 Breakfast
  • 345 reviews 3.7/10 Comfort

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