Mercure Bali Nusa Dua 4 stars

Customer review rating (ALL Rating) 4.6/5 1,303 reviews

Best price
guarantee
Mercure Bali Nusa Dua - Image 1
Mercure Bali Nusa Dua - Image 2
Mercure Bali Nusa Dua - Image 3
Mercure Bali Nusa Dua - Image 4
Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • Four meeting rooms with state of the art meeting facilities

  • Free Shuttle to Nusa Dua Beach and Shopping Center

  • Swimming pool divided into 2 levels and connected by a waterfall

  • Easy access to Convention Center, Beach and Nusa Dua attractions

Our accommodation(s)

Hotel location

Mercure Bali Nusa Dua

Jalan Nusa Dua Selatan, Lot SW 03, Badung Bali
80363 NUSA DUA
Indonesia

GPS:-8.80692, 115.22074

Telephone
Fax +62 361 8467001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SOKA RESTAURANT

A semi-covered terrace makes this restaurant a comfortable and relaxed setting for breakfast lunch and dinner serving both local and international cuisines.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,303 reviews

Customer review rating 5.0/5

Moira F. Couples - Confirmed reviews ALL

Staff were so friendly and attentive, all their staff would greet us every day from front desk to the cleaners . Thank you for your hospitality. Service was excellent ! Room always nice and clean, Breakfast buffet always on point 👌🏾 Would definitely recommend for your next holiday.

Dear Moira F., Thank you very much for your wonderful review and for choosing to stay at Mercure Bali Nusa Dua. We are truly delighted to hear that you had a comfortable stay and enjoyed the friendly hospitality from our team. Your kind words about our staff, cleanliness, and breakfast buffet mean a lot to us and will certainly motivate the entire team to continue delivering excellent service. It was our pleasure to have you as our guest, and we sincerely appreciate your recommendation. We look forward to welcoming you back for another memorable holiday in the near future. Warm regards, Ketut Iriana - General Manager

Customer review rating 2.5/5

Maria C. C. Couples - Confirmed reviews ALL

Not a day passed without complaint with the room

Dear Maria C. C., Thank you for taking the time to share your feedback regarding your recent stay at Mercure Bali Nusa Dua. We sincerely regret to hear that your experience did not meet your expectations and that you encountered repeated issues with the room facilities during your stay. Please accept our apologies for the inconvenience caused. Your comments regarding the condition of the facilities and the overall comfort of the room have been shared with our management and engineering teams for immediate review and improvement. Providing a relaxing and enjoyable stay for our guests is very important to us, and we are disappointed that we were unable to deliver this on this occasion. We truly appreciate your honest feedback as it helps us identify the areas where we need to improve. We hope you will give us another opportunity in the future to provide you with a much better experience. Kind regards, Ketut Iriana - General Manager

Customer review rating 4.5/5

Manoj K. Solo - Confirmed reviews ALL

Friendly staff, good service, clean room

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Ketut Iriana General Manager

Customer review rating 4.0/5

Rebecca D. Families - Confirmed reviews ALL

Beautiful staff very accommodating only downfall was our air-condition was not very cold - apart from that it was great

Dear Valued Guest, Thank you for sharing your feedback with us. We are delighted to hear that you enjoyed your stay and found our staff accommodating and welcoming. At the same time, we sincerely apologize that the air conditioning in your room was not cold enough during your stay. Your comment has been shared with our engineering team for further inspection and improvement to ensure better comfort for our guests. We truly appreciate your kind understanding and positive feedback, and we look forward to welcoming you back again for an even better stay experience at Meruorah Bali Nusa Dua. Warm regards, Ketut Iriana General Manager

Customer review rating 2.5/5

Kylie C. Families - Confirmed reviews ALL

Hotel very dated, breakfast satisfactory food often cold, pool needs retiling, mould smell in hallways and rooms, fridge not working and bad smell

Dear Kylie C., Thank you for taking the time to share your feedback regarding your recent stay with us. We sincerely apologize that your experience did not meet your expectations. We regret to hear about the condition of the facilities, the food temperature during breakfast, the smell in the hallways and room, as well as the issue with the refrigerator. Please be assured that your comments have been shared with our housekeeping, engineering, and culinary teams for immediate attention and improvement. Guest comfort and satisfaction are very important to us, and we truly appreciate your honest feedback as it helps us identify areas where we need to improve. We hope to have the opportunity to welcome you back in the future and provide you with a much better experience. Warm regards, Ketut Iriana General Manager

Other web-users rate our hotel

  • 357 reviews 9.2/10 Location
  • 733 reviews 5.8/10 Room
  • 730 reviews 8.6/10 Service
  • 15 reviews 2.8/10 WiFi
  • 402 reviews 5.4/10 Cleanliness
  • 357 reviews 6.4/10 Amenities
  • 338 reviews 6.1/10 Breakfast
  • 294 reviews 4.9/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Nusa Dua