Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,723 reviews

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KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • The resort is adorned with stunning authentic Balinese touches.

  • Award-winning Tamarind Restaurant with Mediterranean cuisine in unique architectural setting.

  • Family-friendly activities

  • Five distinct dining options

Our accommodation(s)

Hotel location

Nusa Dua Beach Hotel and Spa - Handwritten Collection

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 NUSA DUA
Indonesia

GPS:-8.7939100438, 115.2301564

Telephone
Fax +62 361 771229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,723 reviews

Customer review rating 4.5/5

Paul V. H. Couples - Confirmed reviews ALL

Super hospitality

Dear Mr. Paul V. H., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your feedback regarding your recent couple stay at our hotel. We are pleased to know that you enjoyed the “super hospitality” from our team and that you had a positive overall experience, including your arrival, check-in and breakfast experience. We also truly appreciate your kind recognition of the entire Palace Club team, which will certainly be shared with them. At the same time, we sincerely value your constructive comments regarding cleanliness and WiFi coverage. Please be assured that these points have been shared with the relevant departments for review and improvement, as we continuously strive to enhance our guest experience. Thank you once again for your feedback and for choosing to stay with us. We hope to have the pleasure of welcoming you back for an even more seamless and enjoyable stay in the future. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Owasa D. Couples - Confirmed reviews ALL

Very nice service, everything according to good standard

Dear Mr. Owasa D., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your positive feedback regarding your recent stay at our hotel. We are delighted to know that you enjoyed our service standards and that everything met your expectations throughout your stay. It is also wonderful to hear your appreciation for our team’s hospitality, cleanliness, breakfast selection, WiFi performance and our commitment to sustainability. We are especially pleased that Fajar contributed positively to your experience, your kind recognition will certainly be shared with him and the entire team. Thank you once again for your perfect scores and recommendation. We look forward to welcoming you and your partner back for another excellent stay in the future. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Jean L. Friends - Confirmed reviews ALL

Comfortable, gorgeous scenery, delicious food.

Dear Ms. Jean L., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your wonderful feedback regarding your recent stay with friends at our hotel. We are truly delighted to know that you enjoyed the comfort of our resort, the gorgeous scenery and the delicious food throughout your stay. It is also very rewarding to hear that you had a seamless experience from arrival and check-in through to departure, and that our team contributed to making your stay enjoyable. We sincerely appreciate your kind recognition of our service, cleanliness, sustainability efforts and overall facilities. Your perfect scores and recommendation mean a great deal to us and will certainly be shared with the entire team. Thank you once again for choosing to stay with us. We look forward to the pleasure of welcoming you back for another beautiful and memorable experience in Bali. Best regards, Arini Room Division Manager

Customer review rating 4.0/5

Karen G. Families - Confirmed reviews ALL

Location, Accomodation and selection of foods was great. The only concerns I had was toilet facility in room was not overly satisfied with occasional breakdown. Problems were fixed quickly and restored satisfactorily.

Dear Mr. & Mrs. G., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your detailed feedback regarding your recent family stay at our hotel. We are delighted to know that you enjoyed our location, accommodation, food selection and the warm hospitality provided by our team. Your kind comments about our recreational facilities and sustainability efforts are also truly appreciated. At the same time, please accept our sincere apologies for the inconvenience caused by the toilet facility, bedside control system and WiFi speed during your stay. We truly appreciate your understanding and pleased to hear that our team was able to assist promptly in resolving the issues. Please rest assured that your feedback has been shared with the relevant departments for further improvement. Thank you as well for your very kind mention of me. It was genuinely a pleasure to assist you during your stay, and your thoughtful words mean a lot to me personally. We truly appreciate your valuable feedback and hope to have the pleasure of welcoming you back again for an even more seamless and enjoyable stay in the future. Best regards, Arini Room Division Manager

Customer review rating 4.5/5

Tamer F. Families - Confirmed reviews ALL

Amazing staff, location, service, food. Thank you 🙏

Dear Mr. Tamer F., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your wonderful feedback regarding your recent family stay at our hotel. We are truly delighted to know that you enjoyed our location, food, service and especially the warm hospitality provided by our team. Your kind words and high ratings across many aspects of your stay are sincerely appreciated and will certainly be shared with our colleagues. It is also rewarding to know that your room upgrade met your expectations and that you felt well recognized as an ALL Gold member. Thank you as well for highlighting the convenience of your booking experience through ALL.com. At the same time, we appreciate your constructive feedback regarding the WiFi speed and network stability, as well as the missed opportunity for the welcome drink and amenity. Please accept our apologies for these oversights. Your comments are valuable and will be shared with the relevant teams as we continuously strive to enhance our guest experience. Thank you once again for your recommendation and support. We truly look forward to welcoming you and your family back for another memorable stay in Bali. Best regards, Arini Room Division Manager

Other web-users rate our hotel

  • 907 reviews 9.2/10 Location
  • 1,246 reviews 6.7/10 Room
  • 1,894 reviews 9.1/10 Service
  • 32 reviews 3.5/10 WiFi
  • 706 reviews 9.2/10 Beach
  • 653 reviews 8.9/10 Breakfast
  • 455 reviews 7.6/10 Cleanliness
  • 378 reviews 6.4/10 Value

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