Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 2,215 reviews

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Description

Hotel extras

  • The resort is adorned with stunning authentic Balinese touches.

  • Award-winning Tamarind Restaurant with Mediterranean cuisine in unique architectural setting.

  • Family-friendly activities

  • Five distinct dining options

Our accommodation(s)

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Room 1

Hotel location

Nusa Dua Beach Hotel and Spa - Handwritten Collection

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 NUSA DUA
Indonesia

GPS:-8.7939100438, 115.2301564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.6/5  2,215 reviews

Customer review rating 4.5/5

Ea H. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Jim M. Couples - Confirmed reviews ALL

Dear Mr. Jim M., Thank you very much for your fantastic 100-point review! We are delighted to know that everything was just right during your stay with us. It is wonderful to hear your appreciation of our helpful and welcoming team, as well as our beautiful location. Your kind words are a great encouragement to all of us and inspire us to continue delivering warm and memorable experiences. We truly appreciate your support and look forward to welcoming you back to Nusa Dua Beach Hotel & Spa for another wonderful stay. Warm regards, Arini Room Division Manager

Customer review rating 3.5/5

Stephen D. Couples - Confirmed reviews ALL

Dear Mr. Stephen D., Thank you for taking the time to share such detailed and candid feedback, and for rating your overall experience 70 points. We are especially pleased to hear your appreciation of our team. Your kind words about their friendliness and politeness mean a great deal to us, and we fully agree that our people are one of our greatest assets. We also sincerely appreciate your constructive comments regarding the room condition, pool tiles and depth, availability of pool loungers, and breakfast experience. We understand how these details can affect the overall guest experience, and your observations have been shared with the relevant departments for our continued improvement. We are pleased to share that our rooms have recently undergone an enhancement as part of our ongoing refurbishment programme. We hope that, should you reconsider visiting us in the future, you will have the opportunity to experience the enhanced rooms and see the progress we are making across the resort. Thank you once again for your honest feedback. We truly value it as it helps us identify areas where we can do better and continue improving the experience for our guests. Warm regards, Arini Room Division Manager

Customer review rating 2.0/5

Ann M. D. Couples - Confirmed reviews ALL

Dear Ms. Ann M. D., Thank you for taking the time to share your honest feedback with us. While we are pleased to know that you appreciated our beautiful and well-maintained grounds, we sincerely apologize that your experience in Room 3027 did not meet your expectations. We are particularly concerned to hear about the cleanliness of the room, the condition of the bed linen and towels, as well as the housekeeping service. We also regret the inconvenience caused by the condition and sound quality of the television. Please be assured that your comments have been taken seriously, and we will follow up with our Housekeeping and Engineering teams to ensure these matters are properly addressed. We understand your disappointment, especially when the overall experience fell short of the standards we aim to provide. Your feedback is valuable in helping us identify areas that require immediate attention and improvement. We sincerely hope you will give us another opportunity to restore your confidence and provide you with the comfortable and enjoyable stay you deserve. Warm regards, Arini Room Division Manager

Customer review rating 5.0/5

Susan M. R. Couples - Confirmed reviews ALL

Dear Ms. Susan M. R., Thank you very much for your wonderful 100/100 rating and for sharing such a beautiful review with us. We are absolutely delighted to know that you had an incredible experience and enjoyed our wonderful team, beautiful location, authentic Balinese architecture, and excellent culinary offerings. Your kind words are a wonderful encouragement to our entire team, especially our chefs and colleagues who work hard to create memorable experiences for our guests. It was truly our pleasure to have you stay with us, and we look forward to welcoming you back to Nusa Dua Beach Hotel & Spa for another stunning and unforgettable Bali experience. Warm regards, Arini Room Division Manager

Other web-users rate our hotel

  • 984 reviews 9.3/10 Location
  • 1,343 reviews 6.6/10 Room
  • 2,111 reviews 9/10 Service
  • 33 reviews 2.9/10 WiFi
  • 737 reviews 9.2/10 Beach
  • 706 reviews 9.1/10 Breakfast
  • 489 reviews 7.7/10 Cleanliness
  • 402 reviews 6.4/10 Value

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