Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,364 reviews

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Description

Hotel extras

  • The resort is adorned with stunning authentic Balinese touches.

  • Award-winning Tamarind Restaurant with Mediterranean cuisine in unique architectural setting.

  • Family-friendly activities

  • Five distinct dining options

Our accommodation(s)

Hotel location

Nusa Dua Beach Hotel and Spa - Handwritten Collection

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 NUSA DUA
Indonesia

GPS:-8.7939100438, 115.2301564

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,364 reviews

Customer review rating 4.0/5

Rosalee D. Families - Confirmed reviews ALL

Very large resort. Good quality. But a little too far for us to walk.

Dear Ms. Rosalee D., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback following your family stay at our hotel. We are pleased to know that you found the resort comfortable and of good quality overall. It is also encouraging to see your positive ratings for the accommodation, cleanliness, breakfast and our team. Your feedback is truly appreciated and helps us continue improving our services. At the same time, we understand that the size of the resort and the walking distance may not have been as convenient as expected. We sincerely appreciate you sharing this with us, as it helps future guests better understand the resort layout, it also reminds us to continue offering assistance and transportation options whenever possible. Thank you once again for choosing to stay with us and for your loyalty as an ALL Gold member. We hope to have the opportunity to welcome you with your family back for an even more comfortable and seamless experience in the future. Best regards, Arini Room Division Manager

Customer review rating 4.5/5

Leigh R. Families - Confirmed reviews ALL

Beautiful place. Just perfect in every way.

Dear Ms. Leigh R., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your wonderful feedback following your recent family stay at our hotel. We are truly delighted to read that you found the resort beautiful and perfect in every way. It is especially rewarding to know that you enjoyed our breakfast selection and experienced warm, attentive service from our team. Your kind ratings across all aspects of your stay, from arrival to departure, are greatly appreciated. We also value your support as an ALL – Accor Live Limitless member and your willingness to recommend both the hotel with the loyalty program. Thank you once again for your generous review. We look forward to welcoming you and your family back for another fabulous stay in the future. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Sussanne P. Friends - Confirmed reviews ALL

The palace club was amazing, catered for my GF ,DF dietary needs as best they could. Pool access room was delightful.

Dear Ms. Sussanne P., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and for choosing our hotel. We are especially grateful for your loyalty as an ALL-Gold member. We are delighted to hear that you found your stay perfect in every way, also that you enjoyed the Palace Club experience, your pool access room and the service provided by our team. It is also wonderful to know that our colleagues were able to accommodate your dietary requirements and that the cleanliness with our service met your expectations. At the same time, we sincerely regret any inconvenience regarding the use of your ALL benefits for in-room dining and the Valentine Day meal, as well as the level of recognition you experienced as a member. Your feedback is very important to us and has been shared with the relevant teams for review and improvement. Thank you once again for your kind comments and valuable feedback. We truly hope to have the pleasure of welcoming you back and providing an even more seamless and rewarding experience in the future. Best regards, Arini Room Division Manager

Customer review rating 2.0/5

E. E. Families - Confirmed reviews ALL

The air con cant under 24,5 its been warm and my child cant sleep well,its same review 11 month ago in google review

Dear Ms. E., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback following your stay at our hotel. We sincerely apologize for the inconvenience you experienced with the air conditioning in your room, especially as it affected your child comfort and sleep. This is certainly not the experience we aim to provide, we regret that the follow-up from our engineering team did not meet your expectations. Please rest assured that your comments have been shared with the relevant departments for immediate review and improvement. We also appreciate your feedback regarding the Wi-Fi connection, breakfast selection and overall service. Your observations are important to us as we continuously work to enhance the comfort and experience of our guests. Thank you once again for your valuable feedback. We truly hope to have another opportunity to welcome you back and provide a much more comfortable with pleasant stay. Best regards, Arini Room Division Manager

Customer review rating 4.5/5

Mohd A. F. Families - Confirmed reviews ALL

Nice place , very good breakfast, location is very peaceful.

Dear Mr. Mohd A. F., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your kind feedback following your stay at our hotel. We are delighted to hear that you enjoyed our peaceful location, found the resort a nice place to stay and appreciated our breakfast with the service provided by our team. Your positive comments are truly valued and will be shared with our team. We look forward to welcoming you with your family back for another memorable and relaxing stay in the near future. Best regards, Arini Room Division Manager

Other web-users rate our hotel

  • 836 reviews 9.2/10 Location
  • 1,175 reviews 6.5/10 Room
  • 1,745 reviews 8.9/10 Service
  • 31 reviews 2.6/10 WiFi
  • 661 reviews 9/10 Beach
  • 602 reviews 8.9/10 Breakfast
  • 453 reviews 7/10 Cleanliness

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