Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,539 reviews

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KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • The resort is adorned with stunning authentic Balinese touches.

  • Award-winning Tamarind Restaurant with Mediterranean cuisine in unique architectural setting.

  • Family-friendly activities

  • Five distinct dining options

Our accommodation(s)

Hotel location

Nusa Dua Beach Hotel and Spa - Handwritten Collection

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 NUSA DUA
Indonesia

GPS:-8.7939100438, 115.2301564

Telephone
Fax +62 361 771229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,539 reviews

Customer review rating 4.5/5

Diana A. Families - Confirmed reviews ALL

My 4th annual visit to this tropical paradise resort on the beach. The gardens are beautifully designed with peacocks, squirrels, ducks and other birds to watch by the water garden. The staff are gentle, gracious and caring - the Balinese way of life. The Palace Club truly pampers guests and is well worth experiencing.

Dear Ms. Diana A., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your continued trust and for choosing our hotel on your fourth annual visit. It is truly an honor to welcome you back time and time again. We are delighted to hear that you continue to enjoy the tranquil atmosphere of our resort, the beautifully landscaped gardens and the unique presence of wildlife that makes the surroundings so special. Your kind words about our team, especially the Palace Club staff, mean a great deal to us, as we strive to reflect the warmth and grace of Balinese hospitality. At the same time, we sincerely appreciate your constructive feedback regarding the room condition, including the shower area and the accessibility of power points. Please accept our apologies for any inconvenience caused. Your comments have been shared with our team for further review, as we continuously work on improvements and future enhancements. We also regret the oversight regarding the face towels and thank you for your understanding. Your feedback helps us improve our attention to detail. Once again, thank you for your loyalty and for sharing your experience so thoughtfully. We look forward to welcoming you back for your next relaxing stay in your tropical home away from home. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Muhammad I. Couples - Confirmed reviews ALL

"We were seeking a tranquil retreat from the stresses of city life, and our recent stay exceeded our expectations. The serene atmosphere and excellent amenities provided the perfect setting for a rejuvenating holiday. We would be delighted to return in the future and highly recommend this destination to others seeking a peaceful escape."

Dear Mr. Muhammad I., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful review and for choosing our hotel on your recent getaway. We are truly delighted to know that your stay exceeded expectations and provided the tranquil retreat you were seeking. Your kind words about our beautiful surroundings, location and especially our friendly team mean a great deal to all of us. It is also a pleasure to hear that you enjoyed every aspect of your stay, from booking through the ALL Accor app to your overall experience with our facilities and services. Your support as a Gold member is sincerely appreciated. Thank you for your recommendation. We would be absolutely delighted to welcome you back for another relaxing and memorable stay in the future. Best regards, Arini Room Division Manager

Customer review rating 4.5/5

Helen K. Friends - Confirmed reviews ALL

good service, quick response to issues

Dear Ms. Helen K., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you for taking the time to share your feedback following your stay at our hotel. We are pleased to know that you appreciated our convenient location, as well as the good service and prompt response from our team. Your kind words are truly valued. At the same time, we sincerely apologize for the areas where we did not fully meet your expectations, particularly regarding the cleanliness of the bathroom and towels, as well as the WiFi speed. Please rest assured that your comments have been shared with our teams for immediate attention and improvement. We also appreciate your feedback on the accommodation and will continue working to enhance the overall comfort and quality of our rooms. Thank you as well for your loyalty as an ALL Accor Classic member. We truly hope to have the opportunity to welcome you back and provide you with a more seamless and enjoyable stay in the future. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Annika W. Families - Confirmed reviews ALL

A perfect stay at Nusa Dua Beach Hotel and Spa. Couldn't fault a thing - from the staff to the gardens to the food. Just perfect!

Dear Ms. Annika W., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing your wonderful review and for your loyalty as an ALL – Accor Live Limitless Gold member. We are truly delighted to know that you had such a perfect stay with us and that every aspect of your experience, from your arrival to departure met your expectations so beautifully. Your kind words about our team, gardens, culinary offerings and overall facilities mean a great deal to all of us. We are especially pleased to hear your appreciation for our Palace Club team. Your recognition will certainly be shared with them, as it will serve as great motivation to continue delivering exceptional and personalized service. At the same time, we thank you for your feedback regarding the loyalty program. Your insights are highly valued, we will certainly take them into consideration as we continuously strive to enhance the overall guest experience. It was truly a pleasure to have you and your family with us. We very much look forward to welcoming you back for another memorable stay in the near future. Best regards, Arini Room Division Manager

Customer review rating 5.0/5

Cassandra D. Families - Confirmed reviews ALL

We spent 9 days with our 1 year old and couldn't fault the place. We barely left the hotel grounds because there was so much to do inside the hotel. The staff couldn't have been friendlier or more helpful. Our room was awesome and the grounds and facilities were beautiful. We also loved the food! We will hopefully be back soon!

Dear Ms. Cassandra D., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for sharing such a wonderful and detailed review of your stay at our hotel. We are truly delighted to know that you with your family, especially your little one had a relaxing and enjoyable 9-day stay with us. It is heartwarming to hear that you found so much to do within the resort, also that our team, facilities and culinary offerings contributed to a memorable experience. Your kind words about our friendly and helpful staff mean a great deal to all of us. At the same time, we sincerely appreciate your constructive feedback regarding the shower cleanliness and the breakfast variety. Please accept our apologies for these shortcomings. Your comments have been shared with our housekeeping and culinary teams to ensure improvements are made, particularly in enhancing cleanliness details and offering more authentic Indonesian breakfast selections. We are pleased to know that you enjoyed using the ALL Accor app and value your loyalty as a Gold member, thank you for your continued trust and support. It would be our great pleasure to welcome you with your family back again in the near future for another relaxing and even more seamless stay. Best regards, Arini Room Division Manager

Other web-users rate our hotel

  • 878 reviews 9.2/10 Location
  • 1,205 reviews 6.6/10 Room
  • 1,821 reviews 9/10 Service
  • 29 reviews 2.7/10 WiFi
  • 691 reviews 9.2/10 Beach
  • 629 reviews 9/10 Breakfast
  • 450 reviews 7.3/10 Cleanliness

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