Nusa Dua Beach Hotel and Spa - Handwritten Collection 5 stars

Customer review rating (ALL Rating) 4.6/5 1,170 reviews

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KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA, 80363 NUSA DUA, Indonesia

Description

Hotel extras

  • The resort is adorned with stunning authentic Balinese touches.

  • Award-winning Tamarind Restaurant with Mediterranean cuisine in unique architectural setting.

  • Family-friendly activities

  • Five distinct dining options

Our accommodation(s)

Hotel location

Nusa Dua Beach Hotel and Spa - Handwritten Collection

KAWASAN PARIWISATA NUSA DUA, LOT NORTH 4, NUSA DUA
80363 NUSA DUA
Indonesia

GPS:-8.7939100438, 115.2301564

Telephone
Fax +62 361 771229

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  1,170 reviews

Customer review rating 4.5/5

Marialena P. Families - Confirmed reviews ALL

Lovely

Dear Ms. Marialena P., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to share your generous feedback and for rating your stay so highly. We are delighted to know that you found our team lovely and accommodating, also that your overall experience with us was enjoyable. We truly appreciate your constructive comments regarding the family room setup, including the need for a couch, additional seating and a TV in the main area. Your suggestions are valuable and will certainly be shared with our management team for future improvement. We are sincerely sorry to hear about the mould issue in the shower. This is not reflective of the standards we strive to maintain and we apologize for the inconvenience it caused. Please rest assured that our housekeeping team has been alerted to address this matter immediately and reinforce quality checks. Thank you as well for your feedback regarding the Wi-Fi speed, which we will review with our IT team to enhance the guest experience. It was a pleasure having you with your family with us. We hope to welcome you back for an even more comfortable and memorable stay. Best regards, Arini Front Office Manager

Customer review rating 5.0/5

Anthony G. Couples - Confirmed reviews ALL

great stay and staff very welcoming and attentive

Dear Mr. Anthony G., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful feedback and for rating your stay a perfect 10. We are delighted to hear that you enjoyed a great stay with us and that our team made you feel welcome and well taken care of throughout your visit. It is also wonderful to know that every aspect of your experience, from check-in to breakfast, cleanliness and departure have met your expectations. Your kind words truly motivate our team to continue delivering exceptional service. We sincerely appreciate your loyalty as an ALL member and your trust in booking with the Accor ALL App. It was our pleasure to host you and we look forward to welcoming you back for another memorable stay at our hotel. Best regards, Arini Front Office Manager

Customer review rating 4.0/5

Emad R. Couples - Confirmed reviews ALL

This is a return to the same hotel after 11 years hiatus. Lovely hotel but getting old and deserves better upkeep.

Dear Mr. Emad R., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for returning to stay with us after 11 years and for taking the time to share your feedback. We are truly honored that you chose to revisit our hotel and delighted to hear that you still hold good memories of our resort. We appreciate your constructive comments regarding the hotel upkeep and areas that would benefit from renovation. Your feedback is very valuable, please rest assured that our management team is actively working on ongoing improvement plans to enhance the overall guest experience. We regret that your arrival, accommodation and breakfast did not fully meet your expectations during this stay. Your insights regarding maintenance, cleanliness and team interactions have been shared with the respective departments for further review and improvement. Thank you once again for your loyalty as an ALL member and for your thoughtful review. We hope to have the opportunity to welcome you back in the future and provide you with a more seamless and enjoyable experience. Best regards, Arini Front Office Manager

Customer review rating 5.0/5

Shane C. Families - Confirmed reviews ALL

We spent 7 nights in the Batur Suite in early December 2025. The property is beautiful. Built 40 years ago, it was obviously built with quality and has been well maintained. The Batur suite was a 2 bedroom suite with private plunge pool and Bali day bed. It included 2 bathrooms, living area and walk in closet. The only downside to an older property is the lack of modern power/charging points but the trade off is a charm that modern properties don't provide. The staff were warm and friendly. The food and beverages were of a high quality. We had access to the Palace Club Lounge which faces on to the most incredible internal garden at the property. We were fortunate with the weather in what is Bali's wet season but Nusa Dua is generally the best bet for sunshine at this time of year. This allowed us to enjoy all the resort had to offer including the pools, beach, bikes, tennis and even the virtual golf simulator. All in all a great week away.

Dear Mr. Shane C., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for your wonderful and detailed review. We are delighted to hear that you and your family enjoyed a memorable 7-night stay in our Batur Suite. It is truly rewarding to know that the suite comfort, private plunge pool and classic charm contributed to a great experience. We appreciate your kind words about our team, the quality of our food and beverages, and your enjoyable time at the Palace Club Lounge overlooking our beautiful internal garden. It is also fantastic to hear that you were able to experience so many of the resort facilities, from the pools and beach to the bikes, tennis courts and virtual golf simulator. Thank you as well for your feedback regarding the availability of modern charging points and the WiFi speed. We fully understand how important these features are, your input helps guide our continuous improvement efforts. We are grateful for your loyalty as an ALL Gold member and for choosing to book through the Accor ALL App. It was our pleasure to host you with your family and we look forward to welcoming you back for another wonderful stay. Best regards, Arini Front Office Manager

Customer review rating 4.0/5

Ricardo G. Business - Confirmed reviews ALL

Couldn't enjoy much the facilities as I was there for business, but incredible hotel and facilities!

Dear Mr. Ricardo G., Warmest greeting from Nusa Dua Beach Hotel & Spa - Handwritten Collection. Thank you very much for taking the time to complete our Guest Satisfaction Survey and for sharing your feedback. We are delighted to hear that you found our hotel and facilities impressive, even though your business schedule did not allow you to enjoy them fully. We truly appreciate your excellent ratings for arrival, accommodation, breakfast and the service provided by our team. Your recommendation means a great deal to us. We also take note of your comments regarding check-out and cleanliness. Your feedback is valuable and will be shared with the respective teams to ensure we continually improve our guest experience. Thank you once again for choosing to stay with us during your business trip. We hope to have the pleasure of welcoming you back, perhaps on a future occasion where you can experience more of what our resort has to offer. Best regards, Arini Front Office Manager

Other web-users rate our hotel

  • 795 reviews 9.2/10 Location
  • 1,118 reviews 6.3/10 Room
  • 1,667 reviews 9/10 Service
  • 30 reviews 3.7/10 WiFi
  • 652 reviews 9/10 Beach
  • 577 reviews 8.9/10 Breakfast
  • 429 reviews 7.6/10 Cleanliness
  • 366 reviews 6.1/10 Value

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.