ibis Bali Kuta 3 stars

Customer review rating (ALL Rating) 5.0/5 112 reviews

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Description

Hotel extras

  • 15 min from Bali International Airport

  • Easy access to many famous tourist-attracting destinations

  • Free parking space in the hotel's basement

  • Complimentary WiFi in the whole hotel area

  • Room service available based on operational hour & 24hrs standby front desk service

Our accommodation(s)

Hotel location

ibis Bali Kuta

Jl Raya Kuta No 77, Kuta, Bali
80361 KUTA
Indonesia

GPS:-8.74109, 115.17874

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

RENDEZ-VOUS

The pleasure of good food, à la carte. Mealtimes throughout your stay means the chance to discover the culinary wonders of our ibis restaurants, ready to welcome you 7 days a week, 365 days a year, open from at least 7 to 10.30PM every night.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  5.0/5  112 reviews

TripAdvisor Rating  4.0/5  528 reviews

Friendly, Safe and Secure as I expected

TripAdvisor rating 5.0/5

Valli K TripAdvisor review

Very nice Team, friendly, and helpful... Really felt safe.. Cheers Team and Restaurant Team was amazing too...cheers !! Will definitely recommend to friends and hope it gets better and better next time... Thank you Team for welcoming so well

Dear vallik2025, At first we would like to thank you for the time you have spare during share this stay experience. Really glad in knowing that your stay was pleasant and thank you that you will recommend ibis Bali Kuta to your friends. There was no other pleasure rather then seeing our happy guest and was happy with our facilities and service. Therefore, please do not have any doubt in staying back and having another pleasant stay again with us in your future visit. Looking forward to welcoming you back. Regards, Emma Larantukan

Close to airport, small but clean rooms, good breakfast, value for money, friendly staff

TripAdvisor rating 4.0/5

VinayMudugal TripAdvisor review

Liked: Location: close to the airport. Just about 10 minutes drive. Decent rooms: usual Ibis rooms sufficient for a night's stay. Breakfast: provided early (starts at 6am which was very helpful), breakfast options were decent. Price: very reasonable (about $50 each) but we had to go for 2 rooms for a family of 4 with 2 kids since the hotel did not permit 4 in a room. It was also good that we got 2 rooms since the rooms were small & we could not have slept in a single bed and neither was there space for an extra bed. Staff: always smiling and friendly. Cleanliness: rooms, beds, toilets were all clean but felt a bit dated. Flexible booking options for changes & cancellations. Disliked: Small rooms & bathrooms, but not unexpected from Ibis. Most of their hotels are this way worldwide. Staff communication could be better: They could not understand simple requests quickly and they would be repeating the same. Not much to dislike for a simple night's stay. Power points: Highly disappointed with lack of sufficient power points in the room. We found only 1 point which was away from the bed as well as the work table. Even having our own adapter & a long cable could not bring our phones next to our bed. In this day & age, USB ports on the walls & table at the bedside are expected by international chains. We booked our stay through an aggregator for which the hotel denied adding our Accor membership number since we did not book through their site/app. There seemed to be a pool but we had no time to use. A few restaurants & shops were present nearby but again we had very less time to even step out to explore. Not sure of public transport but did not seem like there were any. Taxis were easily available to & from the airport through Grab app. We got a cab to the airport through the hotel front desk which was on-time, convenient and very reasonably priced. Overall recommended for a night stay especially for transit passengers like us.

Dear VinayMudugal, Firstly, let us thank you for the time you have spare during share your recent stay experience at ibis Bali Kuta. Glad that overall you were enjoying your stay with us. Kindly be informed that for the information related with our room size and facilities description were clearly describe at our official website. Should it is not suits you, we do regret. However, please rest assured that our guest safety, comfort and pleasant stay experience is our top priority. Therefore, we will take note your input to be considered as our corrective actions. Hope that we could have another chance in serving you again in your future visit. Please drop us your future staying plan in your next trip. Regards, Emma Larantukan

Never ever - shocked and disappointed

TripAdvisor rating 1.0/5

oananicodim Solo travel - TripAdvisor review

I did stay in Ibis hotels in Europe. I did not expect such horrible experience in Bali. 1st my room was on a floor where were people eating in the hole way. The “customers “ in that floor were actually hareasing me, making inappropriate commets each time I pass by. ROOM - Small, very dark and not to clean. Bedsheets had blood stain on them. Staff not that helpful( totally opposite to what I am used in Bali) They made me wait a lot, as well they never adressed the people on the holeway. Maybe they had better rooms or better floors , but as booking app customer with a nice discount, they choose to not give me the offer but basically to downgrade me to the worse room’s possible . I got the same rate to HILTON 5 min away from this.

Dear oananicodim, At first, let us thank you for the time you have spared during shared this stay experience. Regret that you are recently giving your review of your very past stay on March 2024 so we could not give any recovery of your-not met with expectations-experience. It has come to our attention of the other guest's behavior which clearly we did not allow the guest to eat on our room's corridor. Eventhough that the other's guest behavior is beyond our control, regret that we did not get this information so we could seeking the immediate corrective actions. However, we will be more than happy having another chance of welcoming you back and serve you better at ibis Bali Kuta. Feel free to let us know of your future visit. Looking forward to welcoming you back soon. Regards, Emma Larantukan

comfortable, and will come in next business trip

TripAdvisor rating 5.0/5

irfansyah e TripAdvisor review

had a n ice stay, room was enough for me and very clean, very close to the airport, close to the Kuta beach tourist spot, very close to the airport, close to the Kuta beach tourist spot, the food at the hotel is delicious, I really enjoy every day here

Dear Valuable Guest, Thank you for the time you have spare during share your stay experience at ibis Bali Kuta for your recent business trip. Glad in knowing that your stay was comfortable and you are enjoying our overall facilities and service. Indeed ibis Bali Kuta located nearby many tourist attraction in Kuta area. Hope that we are having another chance in serving you with another pleasant stay in your future trip. Feel free to drop us your future trip plan. Regards, Priyatna Widjajasoekma

Strategic, clean & very helpfull staf

Customer review rating 5.0/5

Bunga K. Friends - Confirmed reviews ALL

Definitely will be back again..

Dear Mrs. Bunga K., Thank you for the time you have spared during share this stay experience. Glad to read that you were enjoying your overall stay with us in ibis Bali Kuta. Therefore, we do hope that you will have no doubt in staying back with us in your future visit. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Regards, Priyatna Widjajasoekma

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Other web-users rate our hotel

  • 54 reviews 8.9/10 Location
  • 103 reviews 6.2/10 Room
  • 84 reviews 9/10 Service
  • 6 reviews 6/10 WiFi
  • 62 reviews 5.7/10 Cleanliness
  • 34 reviews 7.8/10 Food
  • 31 reviews 1.4/10 Comfort
  • 28 reviews 7/10 Breakfast

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