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Fairmont Presents

Make Special Happen

Something remarkable is about to happen—and Fairmont is where it unfolds.


Fairmont Presents

Step into a world where the ordinary fades and the extraordinary unfolds. Our new film invites you on a cinematic journey, offering a glimpse into the captivating spirit and timeless allure of Fairmont. Witness the connections, the celebrations, and the unexpected joys that make every stay truly special. Inspired? Discover how you can create your own unforgettable Fairmont moments through our curated experiences. And explore the rich legacy that has made Fairmont a cherished name for generations.

 

Meet Our Moment Makers

That thrill of anticipation, that whisper of something wonderful? At Fairmont, it's more than a feeling – it's the heart of every stay. Get a glimpse behind the curtain and discover the vibrant cast who bring Fairmont's special moments to life. Ready for the introductions?

 

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The Celebrationist

The Grande Dame of our story, Melody is the ultimate connector, the epitome of Fairmont’s colorful world. She’s magnetic, of course, but what really ignites her spirit is dreaming up unforgettable occasions with friends—old, new, and soon-to-be. Known wherever she goes for her captivating personality, infectious laughter, and gift for making everyone she meets feel special, she’s the spark that lights up a room. She stays at the Fairmont because it’s the place where every moment is filled with possibilities—where every moment is an invitation to make special happen.

Tom Wolfe

Not to be confused with that cane carrying writer of New York fame, this Tom Wolfe is a legend in his own right, America’s first concierge. Introduced to the art of hospitality by his high-flying parents, Wolfe got his start in Washington, DC before heading across the pond to England, and later Paris, learning his craft in the halls of the finest European hotels. Returning stateside, he introduced himself at Fairmont San Francisco, where he set about introducing America to the fine art of taking special care of each and every guest, building a rapport and creating indelible moments through deep expertise and anticipatory zeal. When he’s not cultivating these special moments, Wolfe can be found exploring the farthest reaches of the city on foot or motorcycle, seeking out new and novel destinations for his guests’ surprise and delight. Tom has been making special happen since day one, and inspiring this special spirit in the next generation.

The Wellness Enthusiast

Colton’s two favorite places? Working out in a Fairmont Hotel gym. Or, mixing it up on the dance floor. Flirty, charming, and endlessly fun, he’s a social butterfly, as quick to strike up a conversation post-yoga, as in passing in the lobby. Impeccably fit, and always dressed for the occasion, for Colton, peak performance goes hand in hand with feeling one’s best. Whether in the gym, or on the dance floor, Fairmont Hotels & Resorts are where he finds his flow.

The Linksman

Whether out on the links or out on the town, Dash is always looking for ways to take his game to a higher level. Equal parts gentleman and fierce competitor, Dash has the thoughtful intensity of someone who has strolled the fairways of life, always thinking two or three strokes ahead. With impeccable taste, and an eye on the far green, he’s a well-traveled connoisseur, always in search of those special moments when everything comes together just so. And so, you’ll find him at Fairmont Hotels.

The Muse and Her Makers

Whoever said “All happy families are alike” never met the Jenkins. Alex and Haley, their daughter Avery, and Bold Betty, the family’s beloved Golden Retriever, go everywhere together. And wherever they go, there’s only one item on their to-do list: make special happen. Whether paddleboarding in Hawaii, or skiing the Rockies, every trip is a chance to create new special memories. Consummate travelers, they effortlessly draw others into their orbit, sharing their special brand of special. They share a special bond with Parker, the porter, who can never get enough of this fun-loving bunch. You’ll find them at Fairmont–Bold Betty in tow.

Special Happens Here

You've glimpsed the magic, the connections, the moments that make Fairmont special. Now, we invite you to step beyond the screen and into your own unforgettable experience. Immerse yourself in majestic surroundings and discover spaces that ignite inspiration. From culinary journeys that tantalize the senses to bespoke adventures that unlock hidden gems, each experience is crafted to immerse you in the world of Fairmont, where we Make Special Happen.

  • Fairmont Jasper Park Lodge - Jasper Ab - Canada
    SPECIAL HAPPENS...

    After Dark

    As twilight deepens, possibilities awaken. The air hums with anticipation, cocktails shimmer under the glow of chandeliers, and every space invites indulgence. Beneath the stars or within gilded halls, the night unfolds in countless ways, from intimate whispers to grand celebrations and spontaneous moments of magic. Since 1907, Fairmont has been the setting for history’s most dazzling evenings, where luxury meets legend and extraordinary is always within reach. After dark, the world is yours.

  • Fairmont Mayakoba
    SPECIAL HAPPENS...

    In the Wild

    Dawn stretches across untamed landscapes. Crisp air fills the lungs, carrying the scent of pine, salt, or sun-warmed earth. Rivers rush, fires crackle, and the land echoes with quiet wonder. Every moment is an invitation—to explore, to awaken the senses, to embrace the raw beauty of the wild. Whether it’s the serene stillness of a frozen lake, the warmth of summer beneath towering mountains, or the endless horizon of the ocean, unforgettable experiences await at every turn.

  • Fairmont Jasper Park Lodge - Jasper Ab - Canada
    SPECIAL HAPPENS...

    Around the Table

    Flavours wake the senses, aromas stir in anticipation, and every bite is an invitation to savour the moment. Glasses catch the light, conversations flow, and the simple act of gathering becomes something remarkable. At Fairmont, every dish is elevated, every cocktail crafted with care, and the magic is not just in the meal; it's in the company, the connection, and the memories made. From the first taste to the last lingering sip, it is an experience to be shared and cherished.

  • Fairmont El San Juan Hotel - Puerto Rico
    SPECIAL HAPPENS...

    In the Spotlight

    Creativity is in the air, filling spaces with movement, melody, and expression. Art emerges in grand halls and serene settings, where inspiration thrives and stories come to life. Every note, every brushstroke, every performance offers a unique connection, making each moment feel rare and extraordinary. The enchantment is in the experience, whether intimate or awe-inspiring. At Fairmont, history and artistry converge to turn every gathering into something truly legendary.

Storied Destinations, Special Moments

Our legendary hotels have been the backdrop for history's grandest celebrations, yet the spirit of making special happen extends to every single day at Fairmont.​

Icons of Tomorrow

Discover Fairmont in new destinations. Every new location, a new way to make special happen.​

Uniquely Fairmont, Uniquely Special​

Beyond the grand and the new, discover the distinctly different. Each destination has its own unique story and way of making special happen.​