Escape to a tropical paradise in the lush rainforest of Mexico's Riviera Maya. Relax under swaying palms and walk along the pristine white-sand beach. Embark on an eco-tour boat cruise through the mangrove-filled jungle or snorkel, and swim in the clear turquoise water. Discover our magnificent 594-acre private community on the Caribbean shoreline, which is newly renovated and totally reimagined.
Escape to a world of luxury settled amid natural beauty at Fairmont Mayakoba, in Riviera Maya, Mexico. Located in a private gated community, our luxury resort is nestled within 240 hectares of tropical forest intersected by crystal-clear waterways . Escape to this tropical paradise located along the Riviera Maya, Mexico and take advantage of Fairmont Mayakoba's exclusive promotions. A resort that is naturally entertaining.
Fairmont Mayakoba is the perfect resort from which to discover all that the region has to offer, from exploring the ancient Mayan ruins to the cenotes, beaches and lagoons located along Mexico's Riviera Maya is a great destination for your next adventure.
Discover for yourself why we're one of the best hotels in Playa del Carmen.
Gonzalo Güelman Ros, Hotel Management
The AAA-5 Diamond Fairmont Mayakoba Riviera Maya features 401 contemporary rooms and suites, including beach and lagoon casitas, each offering guests extraordinary resort accommodations. Activities abound including an array of water sports, wellness programs and spa treatments.
Hotel extras
Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.
To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.
Suites with private infinity pools overlooking the canal or in front of the beach.
Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins
A large choice of restaurants and bars to suit every appetite and craving
Our accommodation(s)
Book this hotel
Page 1 out of 7, Room 1 :
FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
, Room 2 :
FAIRMONT 2 Queen- 480SF,44SM, balcony with garden view, tub and shower.
Room
FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
Photo out of - FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
Tranquillity, spaciousness, thoughtful amenities, and access to the Bamboo Tower's dedicated pool are just the beginning. Large windows draw in natural light and emphasize airiness.
FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.
Photo out of - FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.
Tranquillity, thoughtful amenities, and access to the Bamboo Tower's dedicated pool are complemented by stunning resort views. Large windows draw maximum natural light.
FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.
Photo out of - FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.
Tranquillity, thoughtful amenities, and access to the Bamboo Tower's dedicated pool are complemented by stunning resort views. Large windows draw maximum natural light.
DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.
Photo out of - DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.
Surrounded by lush tropical gardens, this room offers large windows for natural light and a furnished terrace. Connecting rooms are also available for convenience.
Photo out of - SIGNATURE CASITA King- 458SF,42SM, lagoon view, furnished terrace and Balam Butler service.
Nestled amidst tropical gardens, this inviting room offers mesmerizing lagoon views. Certain
bookings also include access to a Balam (a special assistant, similar to a butler) and a select itinerary of exclusive activities.
Photo out of - SIGNATURE CASITA 2 Queen- 504SF,46SM, lagoon view, furnished terrace and Balam Butler service.
Nestled amidst tropical gardens, this inviting room offers mesmerizing lagoon views. Certain bookings also include access to a Balam (a special assistant, similar to a butler) and a select itinerary of exclusive activities.
FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.
Photo out of - FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.
Amidst the tropical gardens, this inviting room offers mesmerizing lagoon views and a select itinerary of exclusive activities with Balam Butler service.
Views:
Lagoon view
Max. number of persons
6
Area
From
88 m²
/
947 sq ft
Bedding
King size bed(s) x1
Queen size bed(s) x2
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Ice Machine
Kettle
Mini bar with free soft drinks
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Safe large enough to accommodate a laptop
6 pers. max
88 m²
/
947 sq ft
Bedding
1 x King size bed(s) and
2 x Queen size bed(s)
BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.
Photo out of - BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.
Nestled into the secluded area of our resort, surrounded by the iconic Mayakoba mangrove, your suite, wrap-around balcony and tranquil location immerse you in nature’s enchantment.
Views:
Lagoon view
Most of the accommodation:
Balcony or
Terrace
Max. number of persons
4
Area
From
103 m²
/
1108 sq ft
Bedding
King size bed(s) x1
Queen size sofa bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
103 m²
/
1108 sq ft
Bedding
1 x King size bed(s) and
1 x Queen size sofa bed(s)
BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.
Photo out of - BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.
Experience stunning ocean views from your private terrace with an infinity pool. This suite includes a living room, two bathrooms, and Balam Butler service.
Views:
Ocean/Sea view or
On Beach
Most of the accommodation:
Balcony or
Private Pool or
Terrace
Max. number of persons
4
Area
From
89 m²
/
957 sq ft
Bedding
King size bed(s) x1
Queen size sofa bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
89 m²
/
957 sq ft
Bedding
1 x King size bed(s) and
1 x Queen size sofa bed(s)
Views:
Ocean/Sea view or
On Beach
Most of the accommodation:
Balcony or
Private Pool or
Terrace
BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.
Photo out of - BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.
This exquisite suite offers remarkable ocean views with a private stairway leading down to the beach, includes Balam Butler service with exclusive activities.
CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.
Photo out of - CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.
Surrounded by tropical gardens with lagoon view, enjoy Balam Butler service with a selection of exclusive activities. Add a connecting room to create a 2BR Suite.
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
Max. number of persons
3
Area
From
138 m²
/
1485 sq ft
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
138 m²
/
1485 sq ft
Bedding
1 x King size bed(s)
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.
Photo out of - TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.
From its furnished terrace with a private pool to the separate living room and convenient meal preparation area, you’ll savor indoor and outdoor dining and a private garden.
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
Max. number of persons
3
Area
From
197 m²
/
2120 sq ft
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
197 m²
/
2120 sq ft
Bedding
1 x King size bed(s)
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
From casual to elegant, local cuisine can be savored in abundant quantities. There is an assortment of choices, from Argentinean at El Diez to Yucatecan comfort food at Loncheria Doña Mary, not to forget El Mercado de Nuestra Señora del Carmen.
Playa del Carmen
Shopping district
Access:
10 km / 6 mi1 hrs walk / 15 min drive
Taxi
44.78€50USD
Shuttle
44.78€50USD
Shuttle on call
Details
Playa del Carmen is a 15-minute drive from Fairmont Mayakoba. Quinta Avenida (5th Avenue), the main shopping street in Playa del Carmen, is open exclusively for pedestrians. The goods sold in Playa del Carmen's shops are from all over Mexico.
Grocery & Pharmacy Store
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
CUN
Additional charge
CANCUN INTL AIRPORT
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
401 rooms
8 rooms for people with reduced mobility
84 connecting rooms
401 non-smoking rooms
2 floors
Languages spoken at the hotel
English
Spanish
French
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Dry cleaning / Ironing
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Additional charge
Air conditioning
Desk equipment available
Plugs and converters available on desks
Umbrellas
Check In & Check-out facilities
Express check-in
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Currency exchange
Currency exchange
Catering
9 Restaurants
4 Bars
Room service
Cold snacks
Hot meals
Breakfast
Breakfast à la carte
Additional charge
Room service
Breakfast à la carte
Business
16 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Family
Babysitting on request
Babysitting on request
Services for children
Childrens Club for 6 to 12 years
Board games available
Outdoor playground for children
Indoor playground for children
Play area
Children''s TV Channels
Well-being
Maykana Beach Club
Outside
On site
Bamboo
Outside
On site
Kids
Outside
On site
Las Olas
Outside
On site
Adult
Outside
On site
Fairmont Spa Mayakoba
On site
Solarium / UV
Sports and leisure
Golf
Nearby
Golf course 18 holes
Tennis
Additional charge
On site
Sailing
Nearby
Snorkelling/Scuba diving center
Nearby
Sailing
On site
Snorkelling/Scuba diving center
Additional charge
On site
Kayaking
On site
Tennis
Additional charge
Nearby
Kayaking
Nearby
On site
Outdoor parking
Private
400 parking spaces
Max Limited Height: 6 m
/
20 ft
Page 1 out of 5, Restaurant 1 :
Tauro Steakhouse
, Restaurant 2 :
La Laguna
Tauro Steakhouse
Photo out of - Tauro Steakhouse
Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.
Cooking style
Steakhouse
Capacity
80
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.
La Laguna
Photo out of - La Laguna
Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.
Cooking style
Mexican
Capacity
235
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.
Brisas at Maykana
Photo out of - Brisas at Maykana
Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.
Cooking style
Mediterranean
Capacity
50
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.
Fuego at Maykana
Photo out of - Fuego at Maykana
Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.
Cooking style
International
Capacity
30
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.
Bassano
Photo out of - Bassano
Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.
Cooking style
Italian
Capacity
40
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.
Hix Bar & Lobby Lounge
Photo out of - Hix Bar & Lobby Lounge
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Cooking style
Bistro
Capacity
65
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Aqua at Maykana
Photo out of - Aqua at Maykana
Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.
Cooking style
International
Capacity
30
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.
In Room Dining
Photo out of - In Room Dining
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Cooking style
International
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Café Maya
Photo out of - Café Maya
Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.
Cooking style
Cafe
Capacity
20
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.
Page out of
LAS OLAS POOL BAR
Photo out of - LAS OLAS POOL BAR
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, come enjoy refreshing drinks with family and friends.
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, come enjoy refreshing drinks with family and friends.
Hix Bar & Lobby Lounge
Photo out of - Hix Bar & Lobby Lounge
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Cielo at Maykana
Photo out of - Cielo at Maykana
Cielo means "sky" in Spanish and this magical Mexican rooftop lounge offers paradise in the clouds. Bask in the Riviera Maya sun as you sip on refreshing cocktails. Gather around a firepit or pool to share a conversation while taking in breathtaking views
Cielo means "sky" in Spanish and this magical Mexican rooftop lounge offers paradise in the clouds. Bask in the Riviera Maya sun as you sip on refreshing cocktails. Gather around a firepit or pool to share a conversation while taking in breathtaking views
La Cantina
Photo out of - La Cantina
Welcome to La Cantina, a classic bar where you can relax and enjoy authentic flavors of Mexico.
Welcome to La Cantina, a classic bar where you can relax and enjoy authentic flavors of Mexico.
3 breakfasts
Photo out of - Breakfast
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
Breakfast à la carte
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
Brisas
Room service
Exceptional closings
Services
Hot Breakfast
Cold breakfast
Restaurant
In Room Dining
Breakfast à la carte
Exceptional closings
Services
Hot Breakfast
Cold breakfast
Restaurant
La Laguna
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
5 pools
Photo out of - Pool
Maykana Beach Club
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Overflowing pool
At your disposal
Shower
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.4 m /
4.59 ft
Pool Depth Max:
1.4 m /
4.59 ft
Pool Size Min:
354.13 m /
1161.84 ft
Pool Size Max:
354.13 m /
1161.84 ft
Bamboo
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Swimming ring
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.4 m /
4.59 ft
Pool Depth Max:
1.4 m /
4.59 ft
Pool Size Min:
2.7 m /
885.82 ft
Pool Size Max:
2.7 m /
885.82 ft
Kids
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Swimming ring
Children Pool
Lifeguard
Access & Security
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
0.4 m /
1.31 ft
Pool Depth Max:
0.6 m /
1.96 ft
Pool Size Min:
17.19 m /
56.39 ft
Pool Size Max:
27.75 m /
91.04 ft
Las Olas
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Swimming ring
Shower
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.4 m /
4.59 ft
Pool Depth Max:
1.4 m /
4.59 ft
Pool Size Min:
129.3 m /
4242.16 ft
Pool Size Max:
129.3 m /
4242.16 ft
Adult
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Overflowing pool
At your disposal
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.37 m /
4.49 ft
Pool Depth Max:
1.37 m /
4.49 ft
Pool Size Min:
9.55 m /
31.33 ft
Pool Size Max:
0.3 m /
98.42 ft
Fitness center
Photo out of - Fitness center
The fitness center includes electronic cardiovascular equipment, aerobic floor and media wall, free weights and variable resistance machines, and gym instructors available to assist guests train.
Fairmont Spa Mayakoba
Achieve peak performance in our state-of-the-art fitness center, featuring advanced Technogym equipment designed for optimal training and wellness.
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
Fitness equipment
Lessons available
Exercise Bike
Strength equipment
Fitness machines
Fitness machines with individual screens
Cardiovascular equipment
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Sales of cosmeticsAdditional charge
Area lounge
Rest room
Sales of cosmetics
Solarium / UV
Spa bath
Personal lessons and special care
Stretching
Fitness coach
The fitness center includes electronic cardiovascular equipment, aerobic floor and media wall, free weights and variable resistance machines, and gym instructors available to assist guests train.
Photo out of -
Fairmont Spa Mayakoba features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A crafted menu of services includes indigenous ingredients and ancient native traditions treatments.
Fairmont Spa Mayakoba features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A crafted menu of services includes indigenous ingredients and ancient native traditions treatments.
From the lush outdoor lawn to our Grand Ballroom with its exquisite details brides-to-be have a wealth of elegant options for their special day. Whether your style is softly romantic or show-stopping elegance, Mayakoba is the premier choice.
Celebrate the beginning of a lifetime! Catholic ceremony available at the church of El Pueblito, symbolic ceremony at the beach or any Jew and Indian ceremonies in one of our different locations.
From the lush outdoor lawn to our Grand Ballroom with its exquisite details brides-to-be have a wealth of elegant options for their special day. Whether your style is softly romantic or show-stopping elegance, Mayakoba is the premier choice.
My stay at the Fairmont Mayakoba was top-notch. From the friendliness and helpfulness of the staff to the amazing amenities and rooms. It was an amazing experience for me.
If I was to offer one small criticism, is I felt the steam irons didn't seem to work very well and/or weren't user friendly because I struggled using them.
Customer review rating 3.5/5
Carrie S.
Couples
-
Confirmed reviews ALL
Beautiful property with gorgeous casitas and plenty of space to explore. Be prepared for a lot of walking, but the grounds are lovely! The restaurants were great, especially the steakhouse. My only dining suggestion would be to expand the menu at the Mexican restaurant, as I felt a few options were missing.
The casitas are beautiful, although I did find the bed to be quite hard compared to other Fairmont properties we have visited. The room could also use a little tune-up. The rain shower couldn't be turned off separately, which isn't ideal for those of us who don't wash our hair every day, and the tub drain plug wasn't working properly.
Overall, these are fairly minor details (I realize I'm nitpicking at this point!), but a few small improvements would make an already beautiful property that much better. We enjoyed our stay!
Customer review rating 5.0/5
Sandra P.
Business
-
Confirmed reviews ALL
Even though I was travelling on business, I thoroughly enjoyed my stay at Fairmont Mayakoba.
Congratulations to all the team members for their outstanding care, exceptional service, and genuinely kind and friendly attitude. From Reception and the Buggy Team to the Restaurants & Kitchen, Housekeeping, Spa, and Beach outlets, everyone contributed to making my experience truly memorable.
I have already recommended your fantastic resort to several friends and look forward to returning soon to enjoy a wonderful holiday with my family.
Thank you all for making my stay so special!
Customer review rating 5.0/5
Kristen M.
Couples
-
Confirmed reviews ALL
I've stayed in Maykoba about 6 times at Banyan, Rosewood and Fairmont. This was my first time at Fairmont not associated with a meeting and I was blown away. The experience is very different compared to being a meeting attendee. Having a dedicated concierge was extremely helpful and easy.
Customer review rating 4.5/5
Robert B.
Business
-
Confirmed reviews ALL
attended Tfest
Customer review rating 5.0/5
Kristen M.
Couples
-
Confirmed reviews ALL
I've stayed in Maykoba about 6 times at Banyan, Rosewood and Fairmont. This was my first time at Fairmont not associated with a meeting and I was blown away. The experience is very different compared to being a meeting attendee. Having a dedicated concierge was extremely helpful and easy.
Customer review rating 4.5/5
Robert B.
Business
-
Confirmed reviews ALL
attended Tfest
Customer review rating 5.0/5
Hege S.
Business
-
Confirmed reviews ALL
10/10 and amazing service! Super friendly staff.
Customer review rating 4.0/5
Mimi A.
Business
-
Confirmed reviews ALL
Beautiful resort -I was here for TFest. Overall, our stay was very comfortable. We had some issues with our lock, which the team was efficient in changing the battery. The air conditioner condensation leaked in the closed and got the clothes wet. The housekeeper noticed this and requested to send our clothes for cleaning. The team did a great job on getting this done in a timely manner.
The only negative part of the stay was at check out - When we checked in, I asked the gentlemen if there was an extra charge for the 2nd person, who was not a part of the conference. He said no. There was no mention of breakfast being included for him, so he paid for breakfast at some of the outlets. Upon check out, we were informed of the extra charge for the 2nd guest which included breakfast. When this was disputed, the front desk clerk said that we needed to email the receipts and bank statements for review in order for them to refund something - I am not sure if she meant to refund the extra charge or the breakfast costs incurred. I was fine to pay an extra fee, but since when I asked specifically if there was an extra charge and was told no, I was surprised to have it added at check out.
Customer review rating 4.0/5
Louise R.
Business
-
Confirmed reviews ALL
Butler serivce was excelent, i had a terrible smell from the plumbing in my room and he came with some sprays or somethign to get rid of it very quicky. lovely big bathrooms and bath tub plus shower . yoga mat was a lovely touch and well used!
Steamer was very tricky to use and eventually gave up, might need to swicth brands as alot of us had issues with it.
Customer review rating 5.0/5
Adriana G. I.
Business
-
Confirmed reviews ALL
The food was amazing, everthing was perfect
Customer review rating 5.0/5
Christine K.
Business
-
Confirmed reviews ALL
Top quality service, food, friendly and attentive
Customer review rating 4.0/5
Barbara V.
Business
-
Confirmed reviews ALL
Rooms were well appointed but could use some updating. The curtains in the rooms are pretty worthless and the room is incredibly bright in the mornings. The upstairs rooms could use a little more light when walking down the stairs at night. The Nespresso machines are in a horrible place.
Customer review rating 5.0/5
Luz A. M.
Business
-
Confirmed reviews ALL
Every detail is thoughtfully considered, the service is highly personalized and attentive, and the facilities are truly spectacular.
Customer review rating 4.5/5
Laura H.
Business
-
Confirmed reviews ALL
Had a great experience at the Resort. The resort is beautiful, and the rooms are very nice. My only comment is that I could very clearly hear the person in the room next door. I was woken up every day by her at 6:00am reducing my rest time.
Customer review rating 3.5/5
Laura G. B.
Business
-
Confirmed reviews ALL
The hotel was nice, the food at the restaurant was hit or miss not always amazing which was disapointing considering the reputation of the fairmont and this is true for all restaurants. The service from the employees was great with the exception of our Butler. Our Butler was the most disappointing thing about our stay and honestly our stay would probably have been better if we didn't even have a butler as our (Fernando) was not helpful at all. He told us repeatedly that our requests were not possible:
- Lagoon cruise reservation: he said was booked but our friends got spaces no problem without reserving in advance. He kept proposing times when were were already booked at golf which he knew we were at golf so not available.
- Lagoon cruise food on the boat: he said no food on the boat because we needed to order many days in advance but then he changed the excuse to being because the water levels are too high. I call reception and they got food on the boat no problem.
- We asked for dinner reservation: He said it was full and only MAYBE possible after 9PM. We called the restaurant and made our own reservation for 8PM no problem.
- We asked for late check out: he said only possible until 1:30pm. Our friends got 2PM late check-out. I had to fight with him why he couldn't give me the same thing as my friend and finally he said ok to 2PM. (Which is crazy because he knew we were unhappy with his service and had explained that everytime he says NO someone else tells us OK so we felt like he was doing the bare minimum or not trying to make our stay better and all our friends had better experiences than us).
I also got food poisoning for 24h.
Also the beach ocean was very brown with sargassum which was not great but I know this is hard to control.
Overall, I have stayed at much more affordable all inclusive resorts and had much better food and service (specially from butlers). Its too bad because the rest of employees were very nice. But everything felt underwhelming considering the reputation and price paid for the Fairmont.
Customer review rating 5.0/5
Deanne S.
Business
-
Confirmed reviews ALL
Loved the staff!! Every single person was so kind and friendly! Just one man in the spa at front desk wasn’t friendly at all! But the wonderful staff and beautiful everything else will bring us back again!!
Customer review rating 4.5/5
Scott D.
Couples
-
Confirmed reviews ALL
Had a great stay. Staff were very friendly and accommodating, and all services were great.
Customer review rating 4.5/5
Rachele B.
Business
-
Confirmed reviews ALL
I stayed at Fairmont Mayakoba for a convention and my stay was truly a pleasant one. Staff was very attentive, rooms were spacious and clean and I enjoyed my dining at the different restaurants. There are plenty of facilities on property and, since it's a very big estates there are complimentary bikes everywhere for guests to move around and, also courtesy carts running all day long. I would like to mention, Alfonso, one of the bell boys I have come across with more than once, during my stay, he is doing a great work and so are all his colleagues.
Customer review rating 5.0/5
Constance C.
Business
-
Confirmed reviews ALL
We had a fantastic time. The food was delicious the service everywhere was impeccable and the accommodations beautiful. Did I mention the spa? It was unbelievable. We turned a business trip into an extended vacation.
Customer review rating 4.5/5
Roberto V.
Business
-
Confirmed reviews ALL
attended TFEST so was more a business visit, but loved the facilities and kindness of staff.
Customer review rating 4.5/5
Amanda A.
Business
-
Confirmed reviews ALL
I loved my stay and most of the staff were wonderful. I will say, there needs to better lighting near the casitas. It is a bit dark and unsettling walking back to your room at night, with all the animals roaming around.
Customer review rating 3.5/5
Susan M.
Business
-
Confirmed reviews ALL
I did not feel safe where my Casita was located. I was in number 711 and it there was no lighting outside so I could not see a thing when I left or came back to my room which made me very uncomfortable since I was staying by myself.
Customer review rating 3.0/5
Alaine C.
Business
-
Confirmed reviews ALL
Hotel rooms need attention especially maintenance wise. Had multiple issues which had to be sorted.
Web-users rating
Other web-users rate our hotel
607 reviews8.4/10Location
796 reviews7.8/10Room
1,908 reviews8.6/10Service
13 reviews1.7/10WiFi
835 reviews8.8/10Amenities
382 reviews8.9/10Vibe
336 reviews4.7/10Value
255 reviews7.4/10Comfort
130 reviews8/10Location
227 reviews7.5/10Room
401 reviews7.5/10Service
5 reviews0.6/10WiFi
230 reviews5.8/10Food
198 reviews8.2/10Amenities
107 reviews4.7/10Value
65 reviews8.4/10Vibe
68 reviews8.3/10Location
98 reviews7.2/10Room
192 reviews8.4/10Service
113 reviews7.4/10Food
84 reviews8.9/10Amenities
48 reviews8.5/10Vibe
33 reviews4.5/10Value
26 reviews7.1/10Cleanliness
48 reviews8.7/10Location
100 reviews6.8/10Room
176 reviews8.1/10Service
74 reviews8.8/10Amenities
30 reviews6.9/10Cleanliness
21 reviews8.7/10Vibe
20 reviews4.5/10Value
5 reviews9.1/10Wellness Area
7 reviews8.2/10Location
11 reviews7.7/10Room
28 reviews8.9/10Service
9 reviews9/10Amenities
5 reviews7.2/10Cleanliness
Powered by
Frequently asked questions
Fairmont Mayakoba is located at Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico. Our resort is nestled within 240 hectares of tropical forest and is just 10 meters from the beach area. You can reach us via taxi or shuttle from Cancun Intl Airport for an additional fee, and we offer on-site valet parking.
Fairmont Mayakoba offers a variety of accommodations including Fairmont King and 2 Queen rooms, Deluxe Casitas, and Signature Casitas with lagoon views. For larger groups, we provide Family Garden and Family Lagoon connecting rooms, as well as luxurious options like the Beach Front Suite and the expansive Camaleon Presidential 2 Bedroom Suite.
At Fairmont Mayakoba, we offer a wide range of services and amenities:
Free Wi-Fi in communal areas and high-speed internet for an additional fee
On-site private outdoor parking and valet parking
Indulgent breakfast buffet or à la carte options for an additional fee
Air conditioning and 4K-UHD televisions in all rooms
Wheelchair-accessible facilities and rooms
Five swimming pools, Willow Stream Spa, and a Fitness center
Nine restaurants, including Tauro Steakhouse and La Laguna, and four bars
Concierge, 24/7 room service, laundry services, and a business center
Wedding venues and 16 meeting rooms
Fairmont Mayakoba offers diverse dining at Tauro Steakhouse (American steakhouse), La Laguna (Mexican, 7:00 AM - 11:59 AM), and Bassano (Italian). You can also enjoy Mediterranean dishes at Brisas at Maykana, international fare at Fuego, or 24-hour in-room dining. Children's menus and vegetarian options are widely available across our restaurants and bars.
At Fairmont Mayakoba, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Fairmont Mayakoba regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Fairmont Mayakoba using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Fairmont Mayakoba. Regarding potential fees, please contact the hotel for information regarding the additional charge.
Fairmont Mayakoba features 16 meeting rooms and a dedicated business center with support staff to accommodate your professional needs. Our largest room can seat up to 1,056 guests, and we provide essential equipment such as high-speed Wi-Fi and desk facilities.
Fairmont Mayakoba is a premier choice for weddings and events, offering elegant spaces like our Grand Ballroom and lush outdoor lawns. We can host various ceremonies, including Catholic services at El Pueblito church or symbolic beach ceremonies, with a maximum banquet capacity of 890 guests.
Fairmont Mayakoba is a wheelchair-accessible hotel featuring eight rooms specifically designed for people with reduced mobility. Our facilities include elevators to all floors, accessible service in our restaurants and Willow Stream Spa, and accessible business center facilities.
Yes, Fairmont Mayakoba allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Fairmont Mayakoba, you can enjoy several attractions within walking distance:
Beach area: 10 meters (less than 1 minute)
El Camaleón (PGA) Golf course: 1 km (approximately 12 minutes)
El Pueblito Mayakoba: 1 km (10 minutes)
Dining in Mayakoba: 1 km (20 minutes)
The Willow Stream Spa at Fairmont Mayakoba features 20 treatment rooms, including a unique couple's suite in the treetops, two mineral pools, and steam rooms. Our crafted menu includes treatments inspired by ancient native traditions and indigenous ingredients, such as massages and sea-based therapies.
Fairmont Mayakoba features Cielo at Maykana, a magical Mexican rooftop lounge offering breathtaking views and a relaxing atmosphere with a firepit and pool. Additionally, Brisas at Maykana and Aqua at Maykana offer rooftop settings with exceptional ocean views for our guests to enjoy.
For business travellers, Fairmont Mayakoba provides 16 meeting rooms, a business center with support staff, and high-speed Wi-Fi. Our rooms are equipped with desks and laptop-sized safes, while our diverse dining options and 24-hour room service cater to busy schedules.
Accor Live Limitless
Free: become a member
When making a booking at this hotel:
I earn Status & Rewards points
I can use my Rewards points
I benefit from advantages
I can take advantage of the Members' rate
I can take advantage of the Members' rate
Our other establishments nearby
Page 1 out of 2, Our other establishments nearby 1 :, Our other establishments nearby 2 :, Our other establishments nearby 3 :, Our other establishments nearby 4 :
