Escape to a tropical paradise in the lush rainforest of Mexico's Riviera Maya. Relax under swaying palms and walk along the pristine white-sand beach. Embark on an eco-tour boat cruise through the mangrove-filled jungle or snorkel, and swim in the clear turquoise water. Discover our magnificent 594-acre private community on the Caribbean shoreline, which is newly renovated and totally reimagined.
Escape to a world of luxury settled amid natural beauty at Fairmont Mayakoba, in Riviera Maya, Mexico. Located in a private gated community, our luxury resort is nestled within 240 hectares of tropical forest intersected by crystal-clear waterways . Escape to this tropical paradise located along the Riviera Maya, Mexico and take advantage of Fairmont Mayakoba's exclusive promotions. A resort that is naturally entertaining.
Fairmont Mayakoba is the perfect resort from which to discover all that the region has to offer, from exploring the ancient Mayan ruins to the cenotes, beaches and lagoons located along Mexico's Riviera Maya is a great destination for your next adventure.
Discover for yourself why we're one of the best hotels in Playa del Carmen.
Gonzalo Güelman Ros, Hotel Management
The AAA-5 Diamond Fairmont Mayakoba Riviera Maya features 401 contemporary rooms and suites, including beach and lagoon casitas, each offering guests extraordinary resort accommodations. Activities abound including an array of water sports, wellness programs and spa treatments.
Hotel extras
Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.
To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.
Suites with private infinity pools overlooking the canal or in front of the beach.
Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins
A large choice of restaurants and bars to suit every appetite and craving
Our accommodation(s)
Book this hotel
Page 1 out of 7, Room 1 :
FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
, Room 2 :
FAIRMONT 2 Queen- 480SF,44SM, balcony with garden view, tub and shower.
Room
FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
Photo out of - FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
Tranquillity, spaciousness, thoughtful amenities, and access to the Bamboo Tower's dedicated pool are just the beginning. Large windows draw in natural light and emphasize airiness.
FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.
Photo out of - FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.
Tranquillity, thoughtful amenities, and access to the Bamboo Tower's dedicated pool are complemented by stunning resort views. Large windows draw maximum natural light.
FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.
Photo out of - FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.
Tranquillity, thoughtful amenities, and access to the Bamboo Tower's dedicated pool are complemented by stunning resort views. Large windows draw maximum natural light.
DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.
Photo out of - DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.
Surrounded by lush tropical gardens, this room offers large windows for natural light and a furnished terrace. Connecting rooms are also available for convenience.
Photo out of - SIGNATURE CASITA King- 458SF,42SM, lagoon view, furnished terrace and Balam Butler service.
Nestled amidst tropical gardens, this inviting room offers mesmerizing lagoon views. Certain
bookings also include access to a Balam (a special assistant, similar to a butler) and a select itinerary of exclusive activities.
Photo out of - SIGNATURE CASITA 2 Queen- 504SF,46SM, lagoon view, furnished terrace and Balam Butler service.
Nestled amidst tropical gardens, this inviting room offers mesmerizing lagoon views. Certain bookings also include access to a Balam (a special assistant, similar to a butler) and a select itinerary of exclusive activities.
FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.
Photo out of - FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.
Amidst the tropical gardens, this inviting room offers mesmerizing lagoon views and a select itinerary of exclusive activities with Balam Butler service.
Views:
Lagoon view
Max. number of persons
6
Area
From
88 m²
/
947 sq ft
Bedding
King size bed(s) x1
Queen size bed(s) x2
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Ice Machine
Kettle
Mini bar with free soft drinks
Mini-refrigerator
Nespresso machine
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view moviesAdditional charge
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Safe large enough to accommodate a laptop
6 pers. max
88 m²
/
947 sq ft
Bedding
1 x King size bed(s) and
2 x Queen size bed(s)
BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.
Photo out of - BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.
Nestled into the secluded area of our resort, surrounded by the iconic Mayakoba mangrove, your suite, wrap-around balcony and tranquil location immerse you in nature’s enchantment.
Views:
Lagoon view
Most of the accommodation:
Balcony or
Terrace
Max. number of persons
4
Area
From
103 m²
/
1108 sq ft
Bedding
King size bed(s) x1
Single sofa bed(s) x1
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
103 m²
/
1108 sq ft
Bedding
1 x King size bed(s) and
1 x Single sofa bed(s)
BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.
Photo out of - BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.
Experience stunning ocean views from your private terrace with an infinity pool. This suite includes a living room, two bathrooms, and Balam Butler service.
Views:
Ocean/Sea view or
On Beach
Most of the accommodation:
Balcony or
Private Pool or
Terrace
Max. number of persons
4
Area
From
89 m²
/
957 sq ft
Bedding
King size bed(s) x1
Queen size sofa bed(s) x1
Extra bed in room for child on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
4 pers. max
89 m²
/
957 sq ft
Bedding
1 x King size bed(s) and
1 x Queen size sofa bed(s)
Views:
Ocean/Sea view or
On Beach
Most of the accommodation:
Balcony or
Private Pool or
Terrace
BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.
Photo out of - BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.
This exquisite suite offers remarkable ocean views with a private stairway leading down to the beach, includes Balam Butler service with exclusive activities.
CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.
Photo out of - CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.
Surrounded by tropical gardens with lagoon view, enjoy Balam Butler service with a selection of exclusive activities. Add a connecting room to create a 2BR Suite.
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
Max. number of persons
3
Area
From
138 m²
/
1485 sq ft
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
138 m²
/
1485 sq ft
Bedding
1 x King size bed(s)
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.
Photo out of - TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.
From its furnished terrace with a private pool to the separate living room and convenient meal preparation area, you’ll savor indoor and outdoor dining and a private garden.
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
Max. number of persons
3
Area
From
197 m²
/
2120 sq ft
Bedding
King size bed(s) x1
Extra bed in room for child on request
Extra bed in room for adult on request
Baby crib on request
Food And Beverage
Food And Beverage Facilities
Bottled water
Coffee/tea making facilities
Ice Machine
Kettle
Mini-refrigerator
Nespresso machine
Mini BarAdditional charge
Bathroom
Bathroom Facilities
Bathrobe
Bathroom products
Flexible showerhead
Hair dryer in bathroom
Make-up/magnifying mirror
Mirror
Slippers
Telephone in bathroom
Towel rack
Media And Technology
Internet Facilities
Data port in room
High speed internet
Wireless internet in your room
Phone Facilities
Direct dial telephone
Free local calls
Phone with 2 handsets in room
Voice mail
Tv Facilities
Children's TV Channels
In-house movies
Satellite/cable colour TV
TV with on-screen billing info
Pay per view channel(s)Additional charge
Pay per view moviesAdditional charge
46'/117 cm screen
LED screen - Light-emitting diode screen
Service And Equipment
Accessibility And Security
Alarm clock
Audible smoke alarms in rooms
Emergency info in rooms
Keycard-operated door locks
Message alert
Phone light for hearing impaired
Safe deposit box in room
Security Peephole
Self-closing rooms
Smoke alarm in room
Sprinkler in room
Comfort Features
Alarm clock
Blackout curtain
Cleaning kit
Hair dryer
Iron
Ironing board and flat-iron
Shoe polisher
Slippers
Turn Down Services
Electric Facilities
110/120 V AC
Room Services
Breakfast in bed
Operator wake up call
Temperature Air Control
Air Conditioning
Air cooling system
Roof ventilator / Ceiling fan
Working Area
Business Desk
Safe large enough to accommodate a laptop
3 pers. max
197 m²
/
2120 sq ft
Bedding
1 x King size bed(s)
Views:
Lagoon view
Most of the accommodation:
Private Pool or
Terrace
From casual to elegant, local cuisine can be savored in abundant quantities. There is an assortment of choices, from Argentinean at El Diez to Yucatecan comfort food at Loncheria Doña Mary, not to forget El Mercado de Nuestra Señora del Carmen.
Playa del Carmen
Shopping district
Access:
10 km / 6 mi1 hrs walk / 15 min drive
Taxi
44.41€50USD
Shuttle
44.41€50USD
Shuttle on call
Details
Playa del Carmen is a 15-minute drive from Fairmont Mayakoba. Quinta Avenida (5th Avenue), the main shopping street in Playa del Carmen, is open exclusively for pedestrians. The goods sold in Playa del Carmen's shops are from all over Mexico.
Grocery & Pharmacy Store
Shopping centre/mall
Hotel services
Check-in from
-
Check out up to
On site
Swimming pool
Car park
Shuttle
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service
CUN
Additional charge
CANCUN INTL AIRPORT
Additional charge
Accessibility
Wheelchair accessible hotel
In hotel
Hotel informations
401 rooms
8 rooms for people with reduced mobility
84 connecting rooms
401 non-smoking rooms
2 floors
Languages spoken at the hotel
English
Spanish
French
Reduced mobility Facilities
100% Non Smoking Property
Elevator to all floor
Laundry / Valet Services
Laundry / Valet Services
Dry cleaning / Ironing
Lounge
Waiting area or lounge
Wi-Fi
High Speed internet
High Speed WiFi
WiFi at the hotel
WiFi in the communal areas
High speed transmission line
Additional charge
Air conditioning
Desk equipment available
Plugs and converters available on desks
Umbrellas
Check In & Check-out facilities
Express check-in
Late Checkout
Luggage storage
Luggage storage
Concierge
Concierge
Currency exchange
Currency exchange
Catering
9 Restaurants
4 Bars
Room service
Cold snacks
Hot meals
Breakfast
Breakfast à la carte
Additional charge
Room service
Breakfast à la carte
Business
16 Meeting rooms
Business Center
Self service business center
Business center with support staff
Business center is wheelchair accessible
Family
Babysitting on request
Babysitting on request
Services for children
Childrens Club for 6 to 12 years
Board games available
Outdoor playground for children
Indoor playground for children
Play area
Children''s TV Channels
Well-being
Maykana Beach Club
Outside
On site
Bamboo
Outside
On site
Kids
Outside
On site
Las Olas
Outside
On site
Adult
Outside
On site
Fairmont Spa Mayakoba
On site
Solarium / UV
Sports and leisure
Golf
Nearby
Golf course 18 holes
Tennis
Additional charge
On site
Sailing
Nearby
Snorkelling/Scuba diving center
Nearby
Sailing
On site
Snorkelling/Scuba diving center
Additional charge
On site
Kayaking
On site
Tennis
Additional charge
Nearby
Kayaking
Nearby
On site
Outdoor parking
Private
400 parking spaces
Max Limited Height: 6 m
/
20 ft
Page 1 out of 5, Restaurant 1 :
Tauro Steakhouse
, Restaurant 2 :
La Laguna
Tauro Steakhouse
Photo out of - Tauro Steakhouse
Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.
Cooking style
Steakhouse
Capacity
80
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.
La Laguna
Photo out of - La Laguna
Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.
Cooking style
Mexican
Capacity
235
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.
Brisas at Maykana
Photo out of - Brisas at Maykana
Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.
Cooking style
Mediterranean
Capacity
50
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.
Fuego at Maykana
Photo out of - Fuego at Maykana
Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.
Cooking style
International
Capacity
30
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.
Bassano
Photo out of - Bassano
Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.
Cooking style
Italian
Capacity
40
Accessibility
Accessible service
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.
Hix Bar & Lobby Lounge
Photo out of - Hix Bar & Lobby Lounge
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Cooking style
Bistro
Capacity
65
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Aqua at Maykana
Photo out of - Aqua at Maykana
Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.
Cooking style
International
Capacity
30
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.
In Room Dining
Photo out of - In Room Dining
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Cooking style
International
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Café Maya
Photo out of - Café Maya
Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.
Cooking style
Cafe
Capacity
20
Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico
Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.
Page out of
LAS OLAS POOL BAR
Photo out of - LAS OLAS POOL BAR
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, come enjoy refreshing drinks with family and friends.
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, come enjoy refreshing drinks with family and friends.
Hix Bar & Lobby Lounge
Photo out of - Hix Bar & Lobby Lounge
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Cielo at Maykana
Photo out of - Cielo at Maykana
Cielo means "sky" in Spanish and this magical Mexican rooftop lounge offers paradise in the clouds. Bask in the Riviera Maya sun as you sip on refreshing cocktails. Gather around a firepit or pool to share a conversation while taking in breathtaking views
Cielo means "sky" in Spanish and this magical Mexican rooftop lounge offers paradise in the clouds. Bask in the Riviera Maya sun as you sip on refreshing cocktails. Gather around a firepit or pool to share a conversation while taking in breathtaking views
La Cantina
Photo out of - La Cantina
Welcome to La Cantina, a classic bar where you can relax and enjoy authentic flavors of Mexico.
Welcome to La Cantina, a classic bar where you can relax and enjoy authentic flavors of Mexico.
3 breakfasts
Photo out of - Breakfast
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
Breakfast à la carte
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
Services
Continental
Hot Breakfast
Cold breakfast
Restaurant
Brisas
Room service
Exceptional closings
Services
Hot Breakfast
Cold breakfast
Restaurant
In Room Dining
Breakfast à la carte
Exceptional closings
Services
Hot Breakfast
Cold breakfast
Restaurant
La Laguna
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
5 pools
Photo out of - Pool
Maykana Beach Club
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Overflowing pool
At your disposal
Shower
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.4 m /
4.59 ft
Pool Depth Max:
1.4 m /
4.59 ft
Pool Size Min:
354.13 m /
1161.84 ft
Pool Size Max:
354.13 m /
1161.84 ft
Bamboo
Opening hours
Monday
-
Tuesday
-
Wednesday
-
Thursday
-
Friday
-
Saturday
-
Sunday
-
Subsequent opening hours
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Swimming ring
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.4 m /
4.59 ft
Pool Depth Max:
1.4 m /
4.59 ft
Pool Size Min:
2.7 m /
885.82 ft
Pool Size Max:
2.7 m /
885.82 ft
Kids
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Swimming ring
Children Pool
Lifeguard
Access & Security
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
0.4 m /
1.31 ft
Pool Depth Max:
0.6 m /
1.96 ft
Pool Size Min:
17.19 m /
56.39 ft
Pool Size Max:
27.75 m /
91.04 ft
Las Olas
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
At your disposal
Swimming ring
Shower
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.4 m /
4.59 ft
Pool Depth Max:
1.4 m /
4.59 ft
Pool Size Min:
129.3 m /
4242.16 ft
Pool Size Max:
129.3 m /
4242.16 ft
Adult
Location
On site
0 m /
0 mi
Pool features
Outdoor pool
Overflowing pool
At your disposal
Lifeguard
Access & Security
Doctor
Lifeguard
Staff trained in first aid
Dimension
Pool Depth Min:
1.37 m /
4.49 ft
Pool Depth Max:
1.37 m /
4.49 ft
Pool Size Min:
9.55 m /
31.33 ft
Pool Size Max:
0.3 m /
98.42 ft
Fitness center
Photo out of - Fitness center
The fitness center includes electronic cardiovascular equipment, aerobic floor and media wall, free weights and variable resistance machines, and gym instructors available to assist guests train.
Fairmont Spa Mayakoba
Achieve peak performance in our state-of-the-art fitness center, featuring advanced Technogym equipment designed for optimal training and wellness.
Opening hours
Monday
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Tuesday
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Wednesday
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Thursday
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Friday
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Saturday
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Sunday
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Subsequent opening hours
Location
On site
Fitness equipment
Lessons available
Exercise Bike
Strength equipment
Fitness machines
Fitness machines with individual screens
Cardiovascular equipment
Exercise bikes
Cross trainer
TV in the room
Towels available
Wellness services and equipments
Sales of cosmeticsAdditional charge
Area lounge
Rest room
Sales of cosmetics
Solarium / UV
Spa bath
Personal lessons and special care
Stretching
Fitness coach
The fitness center includes electronic cardiovascular equipment, aerobic floor and media wall, free weights and variable resistance machines, and gym instructors available to assist guests train.
Photo out of -
Fairmont Spa Mayakoba features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A crafted menu of services includes indigenous ingredients and ancient native traditions treatments.
Fairmont Spa Mayakoba features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A crafted menu of services includes indigenous ingredients and ancient native traditions treatments.
From the lush outdoor lawn to our Grand Ballroom with its exquisite details brides-to-be have a wealth of elegant options for their special day. Whether your style is softly romantic or show-stopping elegance, Mayakoba is the premier choice.
Celebrate the beginning of a lifetime! Catholic ceremony available at the church of El Pueblito, symbolic ceremony at the beach or any Jew and Indian ceremonies in one of our different locations.
From the lush outdoor lawn to our Grand Ballroom with its exquisite details brides-to-be have a wealth of elegant options for their special day. Whether your style is softly romantic or show-stopping elegance, Mayakoba is the premier choice.
I'm a luxury travel advisor and was hosted for 2 nights. It was a great opportunity to learn about the Mayakoba area and experience the property first hand. I wouldn't hesitate to send clients.
Customer review rating 5.0/5
Kevin B.
Solo
-
Confirmed reviews ALL
The place is beautiful and large, and filled with lush vegetation. It's kept extremely clean. Shuttle carts constantly throughout the area, and when something went wrong with my shower they fixed it within an hour.
Customer review rating 5.0/5
Esvin D. J. C. A.
Business
-
Confirmed reviews ALL
Perfect!
Customer review rating 4.0/5
Julian H.
Business
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Confirmed reviews ALL
Room was very nice, but there were a few issues and I did not have time to ask for them to be fixed. The balcony window would not open. The TV remote did not work. The overhead shower worked but not the hand held shower. However, the housekeeping was very good.
Customer review rating 4.5/5
Ivan H.
Friends
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Confirmed reviews ALL
The total experience was amazing. The food and drinks were expensive but balanced by the amazing service and hospitality. I would love to return.
Customer review rating 4.0/5
Julian H.
Business
-
Confirmed reviews ALL
Room was very nice, but there were a few issues and I did not have time to ask for them to be fixed. The balcony window would not open. The TV remote did not work. The overhead shower worked but not the hand held shower. However, the housekeeping was very good.
Customer review rating 4.5/5
Ivan H.
Friends
-
Confirmed reviews ALL
The total experience was amazing. The food and drinks were expensive but balanced by the amazing service and hospitality. I would love to return.
Customer review rating 4.5/5
Troy D.
Business
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Confirmed reviews ALL
Beautiful resort. Beautiful, large room. Housekeeping has been prompt and efficient. All the staff save for 1 has been friendly and helpful.
Customer review rating 3.5/5
Lindsay B. L.
Business
-
Confirmed reviews ALL
We initially arrived to a room that was 80°. We gave it some time went to dinner came back and the temperature was still 80°. We then asked to move to another room at which we were allowed to do. New rooms air-conditioning worked well but never got to the temperature. It was set to. The rooms were immaculate. The staff was incredible. The golf cart timing was impeccable. I wish the café Maya would have been open for more hours. Food was extremely overpriced and subpar. Tauro was the best meal that we had! There were not a lot of places that you could go in the resort to cool off and have ac with the weather being so hot and humid. Overall, the resort is beautiful, accommodating, beachfront, and caring for their guests!
Customer review rating 5.0/5
Arlene W.
Business
-
Confirmed reviews ALL
Exceptional
Customer review rating 5.0/5
Sonya R. C.
Business
-
Confirmed reviews ALL
This resort is impeccably designed and maintained, and the staff are friendly, fun, and patient.
Customer review rating 4.0/5
Brocklebank,meredith T.
Business
-
Confirmed reviews ALL
I’ve stayed 3 times now. This was the best experience overall.
Dear M. Brocklebank,
Thank you for choosing Mayakoba for the third time. We are delighted to know that this was your best overall experience yet, particularly recognizing our Heartists, accommodations, and cleanliness.
At the same time, we truly appreciate your candid feedback regarding breakfast pricing and the overall value of our culinary offering. Your comments are especially valuable as a returning guest and have been shared with our Hotel Manager and Food & Beverage leadership for careful review.
Thank you for your continued loyalty and honest perspective. We sincerely hope to welcome you back and provide an experience that fully reflects the value and quality you expect from Fairmont Brand.
With sincere regards,
Fairmont Mayakoba
Customer review rating 5.0/5
Walker,brandy L.
Business
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Confirmed reviews ALL
Room was beautiful, comfortable and our location couldn’t have been better. The staff was amazing and it was one of the best places we have ever stayed! Highly recommend!
Customer review rating 5.0/5
Amy A. R.
Business
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Confirmed reviews ALL
We love the Fairmont Mayakoba! This was our 3rd visit! From the pristine, jungle-like setting on a beautiful beach, with the most amazing sunsets over the infinity pool to the water taxi between the sister resort Banyon Tree, we will be back!
Customer review rating 5.0/5
Juan A. S.
Couples
-
Confirmed reviews ALL
Every team member at the Fairmont is super friendly and always willing to give you the best experience.
Dear Mr. S.,
What a joy to know that you experienced great service throughout every moment of your stay!
Your recognition of the genuine friendliness and dedication of our Heartists means so much to us. Knowing that every interaction reflected their commitment to creating the best possible experience is a wonderful compliment to our entire team.
Thank you for your generous evaluation and kind recommendation. We look forward to welcoming you back soon to your second home in the heart of the Riviera Maya.
With sincere gratitude,
Fairmont Mayakoba
Customer review rating 5.0/5
Bridgette W. K.
Business
-
Confirmed reviews ALL
Our room was nice and cool, no issues! Room service was excellent. All staff was extremely kind and helpful. The restaurant food was good. We enjoyed the pools immensely along with the pool staff.
Dear Ms. W.,
Thank you once again for your wonderful evaluation and kind recommendation, and especially for taking the time to provide such detailed feedback about your dining experiences.
Your comments regarding Fuego, Bassano, In-Room Dining, restaurant pricing, and overall value have been particularly valuable and have been included in the feedback shared with our Hotel Manager and Director of Food & Beverage. This level of detail helps us better understand our guests’ perspective and identify meaningful opportunities for prompt improvement.
A heartfelt thank you as well for recognizing Heartists Roberto, Sergio, and Gabriel. We are delighted that their warmth and genuine care contributed to such a memorable stay.
We truly appreciate your thoughtful feedback and look forward to welcoming you back soon to your second home in the heart of the Riviera Maya.
With sincere gratitude,
Fairmont Mayakoba
Customer review rating 4.5/5
Darla L. F.
Business
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Confirmed reviews ALL
Your staff is amazing! Juan and Josolym are gems! We had room problems, and they went above and beyond to make sure we had a room that was mold-free and good AC. After a rough night where our room did not get below 81 F we were moved to another but the mold caused an asmatic attack within 10-15 minutes. Immediately, the staff responded and Juan took us to other rooms, finally settling on one that was perfect. (There is a mold issue in many of the rooms, particularly on the lower level.) I think we visited 6 total.
In other areas: the grounds are impeccable, all of the staff friendly, accommodating, and conversational, (we loved that), the beach staff was present and available but never pressuring, (if anything we would have liked them to come more often) the food was excellent, the experiences were amazing - boat - catamoran - cenote - wildlife - all breathtaking. Overall we enjoyed our stay very much!
Dear Ms. F.,
Thank you for sharing such thoughtful feedback. We are delighted that you enjoyed our beautiful surroundings, culinary experiences, activities, and especially the genuine warmth of our Heartists.
A heartfelt thank you for recognizing Heartists Juan and Joselym, whose care and immediate response helped turn a challenging room experience into a positive one. At the same time, we sincerely regret the air-conditioning and room conditions you encountered, particularly the impact on your comfort and well-being. Your detailed comments have been shared with our Rooms Dorector and Engineering leadership for careful review and follow-up.
We truly appreciate your kind recommendation and hope to welcome you back for an experience that is exceptional from the very first moment.
With sincere gratitude,
Fairmont Mayakoba
Customer review rating 3.0/5
Jerilyn C.
Couples
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Confirmed reviews ALL
We love Fairmont Mayakoba. This was our second visit for my boyfriend's birthday. Our first visit was amazing...so much attention to detail! It was hard to live up to the first visit. Our second visit was good, but didn't compare to the first time. Details were overlooked numerous times, specifically celebrating my boyfriend's birthday. There was one small treat in the hotel room one night and one at Fuego, but forgotten on the other nights, even though it was in the reservation and mentioned when we checked in for our reservation. At Tauro, the hostess even asked for my boyfriend's name. Tables around us were brought a birthday celebration treat, but we just received the check.
We were disappointed with all of the restaurant closures, as well. We were limited to Fuego, Brisas, sushi spot, and Tauro.
Dear Ms. C.,
Thank you for returning to Mayakoba to celebrate your boyfriend’s birthday. Knowing how exceptional your first visit was makes us even more disappointed that this second stay did not deliver the same attention to detail and personalized care you remembered.
We sincerely regret the missed opportunities surrounding such a special celebration, particularly at Tauro, as well as the disappointment caused by the limited restaurant availability. Your comments have been escalated with special attention tag to our Hotel Manager and Food & Beverage Director for careful review and follow-up.
We truly value your loyalty and candid feedback. It would be our pleasure to personally assist you with any questions and provide further follow-up regarding your stay, as we sincerely hope to restore your confidence in Fairmont Hotels.
With sincere regards,
Fairmont Mayakoba
Customer review rating 5.0/5
Alejandra R.
Families
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Confirmed reviews ALL
This is the fifth time I visit the hotel and I cannot wait to my next stay.
The staff is incredibly friendly, the service is superb and the location is unique.
Dear Ms. R.,
What a joy to welcome you back for your fifth stay at Mayakoba! Knowing that you continue to find each visit absolutely perfect and are already looking forward to returning is one of the greatest compliments we could receive.
Your recognition of the genuine warmth of our Heartists, superb service, and unique setting means so much to our entire team. We are also delighted and grateful that every aspect of your experience, including your ALL recognition, received a generous rating.
Thank you for your continued loyalty and for making Fairmont Mayakoba part of your family memories. We look forward to welcoming you back soon to your second home in the heart of the Riviera Maya.
With sincere gratitude,
Fairmont Mayakoba
Customer review rating 5.0/5
Aleksandra B.
Solo
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Confirmed reviews ALL
I stayed there for a short weekend getaway, everyone I came in touch with from concierge, front desk, bell staff, spa, housekeeping, restaurant and beach attendants were outstanding, professional and executed with perfection. Fabian, the concierge, Angel and the boat guide ( I believe Erik) stood out with their commitment to excellence. Thank you all, for a wonderful weekend and turning moments into memories!
Dear M. B.,
Reading your review truly made our day. Knowing that every interaction, from Concierge and Front Desk to Spa, Housekeeping, restaurants, and beach service, reflected outstanding professionalism and genuine care is an extraordinary compliment to our Heartists.
A heartfelt thank you for recognizing Heartists Fabian, Angel, Erik, and Juan, as well as our Boat Tour Guide Carlos. We will proudly celebrate your words and their commitment to excellence.
Most meaningful of all is knowing that our team helped turn moments into memories during your weekend getaway. Thank you for your perfect rating and for choosing Fairmont and look forward to welcoming you back soon to your second home in the heart of the Riviera Maya.
With sincere gratitude,
Fairmont Mayakoba
Customer review rating 1.5/5
Martin G.
Families
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Confirmed reviews ALL
I selected Fairmont over other properties because of the amenities and restaurants. Two days before my stay, I learnt that pretty much all the amenities minus one pool and the beach are closed and only one restaurant is open for lunch and two restaurants are open for dinner.
The property itself is nice and probably enjoyable during normal season when fully open. I wish they would have been transparent with the real status of the property when I booked rather than at the last minute when it was too late to make a change.
Food and drinks prices are also very very steep. I live in Manhattan and I felt it is cheaper to go out in West Village than having dinner here..
Dear Mr. G.,
We sincerely regret that your family’s experience fell significantly short of expectations, particularly regarding the limited availability of dining options and resort amenities, as well as the communication surrounding these temporary adjustments.
While our ongoing enhancements and the development of new resort experiences have been communicated through our website, we deeply regret the impact this had on your stay. We also understand that our culinary offering was an important reason for choosing Mayakoba, making your disappointment regarding variety, breakfast experience, and perceived value especially meaningful to us.
Your detailed comments have been escalated to our Hotel Manager and Food & Beverage director for careful review and follow up.
We sincerely appreciate your kind recognition of our Heartists and their efforts to care for your family throughout your stay.
From Customer Experience, should you wish to be contacted, please reply to this email and we will be pleased to arrange a conversation with a member of our Executive Committee, including our Director of Food & Beverage, at your convenience.
We sincerely hope to have the opportunity to restore your confidence in Fairmont.
With sincere regards,
Fairmont Mayakoba
Customer review rating 2.5/5
David A.
Families
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Confirmed reviews ALL
Disappointing, we didn’t get advance notice that 50% of the property had not operational (La Laguna, Bassano, the pools at La Laguna), as a result there were only 2 options for dinner reservations, and only 1 option for breakfast, no breakfast buffet. We like the fairmont because of the food - but most of the food options were not available - or the experience significantly degraded.
Dear Mr. A.,
We sincerely regret that your recent visit fell significantly short of expectations, particularly regarding the limited dining options. Some areas were temporarily unavailable as part of our ongoing enhancements and the development of new experiences, communicated through our website. We sincerely regret the extent to which this affected your family’s overall stay.
We understand that the culinary offering was an important reason for choosing Fairmont, making your disappointment especially meaningful to us. Your detailed comments have been escalated to our Hotel Manager and Food & Beverage Director for careful review and follow up.
From Customer Experience, we remain at your disposal and would be pleased to coordinate contact with a member of our Executive Committee, including our Director of Food & Beverage, to personally listen to your concerns and provide detailed follow up on your experience.
Should you wish to be contacted, please reply to this email and we will be pleased to arrange a conversation with a member of our Executive Committee, including our Director of Food & Beverage, at your convenience.
We sincerely hope to have the opportunity to restore your confidence in Fairmont.
With sincere regards,
Fairmont Mayakoba
Customer review rating 5.0/5
Michelle M.
Families
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Confirmed reviews ALL
Just returned from my 6th visit to the Fairmont mayakoba. An amazing visit as always. Let me call out a few outstanding people: Gerson at the front of the house with the lovely valet people, just a lovely man who always makes us feel so looked after, Jose at La Fuego at the beach was a joy and made every meal special, Paula at la Laguna is an old friend who greets me with a big smile and a hug and all the people at Brisa’s who creat the best breakfast experience you can have anywhere! See you again next year!
Dear Mrs. M.,
What a joy to welcome you back for your sixth visit to Mayakoba. Knowing that, after so many stays, you continue to describe us as “the best place and the best people you can find” is one of the greatest compliments we could receive.
A heartfelt thank you for recognizing Heartists Gerson, Jose, and Paula, as well as our wonderful Brisas Heartists. It is especially meaningful to hear how these relationships have grown over the years, from Gerson always making you feel genuinely cared for, to Jose making every meal special and Paula welcoming you back like an old friend. This is truly the spirit of hospitality we hope our guests feel.
Thank you for your continued loyalty and for making us part of your family traditions. We are already looking forward to welcoming you back next year to your second home in the heart of the Riviera Maya.
With sincere gratitude,
Fairmont Mayakoba
Customer review rating 3.5/5
Amritpreet B.
Solo
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Confirmed reviews ALL
The resort was beautiful with very friendly staff! I was quite disappointed that certain pools and restaurants had been closed due to low number of guests during our stay and I had been looking forward to quite a few of them. There were also limited seats in the beach because of this. I also found it difficult to get certain requests done; for example I had noticed a blood stain on one of my bed sheets before bed at but since it was past 12pm I didn’t want to disturb front desk and staff that late so I threw a towel and avoided that side of the the bed. So I had called at 9am the following morning to have it changed but it wasn’t done and had to then call to have it done before bed the following night after turn down service was already done.
Dear Ms. B.,
Thank you for sharing your experience and for recognizing the beauty of Mayakobas Jungle and the warmth of our Heartists. A special thank you for mentioning Heartists Flor and Angel. We will be pleased to share your kind words with them.
At the same time, we sincerely regret the aspects of your stay that fell short of expectations. We understand your disappointment regarding the limited availability of certain pools, restaurants.
We are particularly concerned that your request to have it replaced was not completed promptly the following morning. This does not reflect our cleanliness or service standards, and your comments have been shared with our Rooms leadership and escalated to our Hotel Manager for detailed review and action.
Thank you for your candid and honest feedback. We sincerely hope to have the opportunity to restore your confidence in us and look forward to welcoming you back soon to your second home in the heart of the Riviera Maya.
With sincere regards,
Fairmont Mayakoba
Web-users rating
Other web-users rate our hotel
589 reviews8.3/10Location
791 reviews8/10Room
1,862 reviews8.5/10Service
14 reviews1.6/10WiFi
810 reviews8.9/10Amenities
374 reviews8.9/10Vibe
330 reviews4.7/10Value
247 reviews7.8/10Comfort
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409 reviews7.4/10Service
5 reviews0.6/10WiFi
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104 reviews4.4/10Value
68 reviews8.4/10Vibe
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69 reviews8.1/10Location
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27 reviews7.2/10Cleanliness
23 reviews7.8/10Comfort
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9 reviews9/10Amenities
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Frequently asked questions
Fairmont Mayakoba is located at Carretera Federal Cancún, Playa del Carmen Km 298, 77710 Riviera Maya, Mexico. Our resort is nestled within 240 hectares of tropical forest and is just 10 meters from the beach area. You can reach us via taxi or shuttle from Cancun Intl Airport for an additional fee, and we offer on-site valet parking.
Fairmont Mayakoba offers a variety of accommodations including Fairmont King and 2 Queen rooms, Deluxe Casitas, and Signature Casitas with lagoon views. For larger groups, we provide Family Garden and Family Lagoon connecting rooms, as well as luxurious options like the Beach Front Suite and the expansive Camaleon Presidential 2 Bedroom Suite.
At Fairmont Mayakoba, we offer a wide range of services and amenities:
Free Wi-Fi in communal areas and high-speed internet for an additional fee
On-site private outdoor parking and valet parking
Indulgent breakfast buffet or à la carte options for an additional fee
Air conditioning and 4K-UHD televisions in all rooms
Wheelchair accessible facilities and rooms
Five swimming pools, Willow Stream Spa, and a Fitness center
Nine restaurants, including Tauro Steakhouse and La Laguna, and four bars
Concierge, 24/7 room service, laundry services, and a business center
Wedding venues and 16 meeting rooms
Fairmont Mayakoba offers diverse dining at Tauro Steakhouse (American steakhouse), La Laguna (Mexican, 7:00 AM - 11:59 AM), and Bassano (Italian). You can also enjoy Mediterranean dishes at Brisas at Maykana, international fare at Fuego, or 24-hour in-room dining. Children's menus and vegetarian options are widely available across our restaurants and bars.
At Fairmont Mayakoba, check-in is from 03:00 PM and check-out is up to 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.
Yes, Fairmont Mayakoba regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.
You can cancel your reservation for Fairmont Mayakoba using the official website all.accor.com, the mobile app or by contacting our customer service. Special cancellation terms may apply.
Pets are allowed at Fairmont Mayakoba. Regarding potential fees, please contact the hotel for information regarding the additional charge.
Fairmont Mayakoba features 16 meeting rooms and a dedicated business center with support staff to accommodate your professional needs. Our largest room can seat up to 1,056 guests, and we provide essential equipment such as high-speed Wi-Fi and desk facilities.
Fairmont Mayakoba is a premier choice for weddings and events, offering elegant spaces like our Grand Ballroom and lush outdoor lawns. We can host various ceremonies, including Catholic services at El Pueblito church or symbolic beach ceremonies, with a maximum banquet capacity of 890 guests.
Fairmont Mayakoba is a wheelchair accessible hotel featuring eight rooms specifically designed for people with reduced mobility. Our facilities include elevators to all floors, accessible service in our restaurants and Willow Stream Spa, and accessible business center facilities.
Yes, Fairmont Mayakoba allows online booking without prepayment. Payment will be made directly at the front desk upon your arrival. To do so, select the Flexible Rate option when choosing your room.
From Fairmont Mayakoba, you can enjoy several attractions within walking distance:
Beach area: 10 meters (less than 1 minute)
El Camaleón (PGA) Golf course: 1 km (approximately 12 minutes)
El Pueblito Mayakoba: 1 km (10 minutes)
Dining in Mayakoba: 1 km (20 minutes)
The Willow Stream Spa at Fairmont Mayakoba features 20 treatment rooms, including a unique couple's suite in the treetops, two mineral pools, and steam rooms. Our crafted menu includes treatments inspired by ancient native traditions and indigenous ingredients, such as massages and sea-based therapies.
Fairmont Mayakoba features Cielo at Maykana, a magical Mexican rooftop lounge offering breathtaking views and a relaxing atmosphere with a firepit and pool. Additionally, Brisas at Maykana and Aqua at Maykana offer rooftop settings with exceptional ocean views for our guests to enjoy.
For business travelers, Fairmont Mayakoba provides 16 meeting rooms, a business center with support staff, and high-speed Wi-Fi. Our rooms are equipped with desks and laptop-sized safes, while our diverse dining options and 24-hour room service cater to busy schedules.
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