Fairmont Mayakoba

Customer review rating (ALL Rating) 4.5/5 2,235 reviews

Fairmont Mayakoba - Image 1
Fairmont Mayakoba - Image 2
Fairmont Mayakoba - Image 3
Fairmont Mayakoba - Image 4

Description

Hotel extras

  • Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.

  • To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.

  • Suites with private infinity pools overlooking the canal or in front of the beach.

  • Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins

  • A large choice of restaurants and bars to suit every appetite and craving

Our accommodation(s)

Hotel location

Fairmont Mayakoba

Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Mexico

GPS:20.687637, -87.027426

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  2,235 reviews

TripAdvisor Rating  4.7/5  8,438 reviews

Certificate of excellence 2025

Wonderful time!!

TripAdvisor rating 5.0/5

Barry R TripAdvisor review

We came down for our Sons wedding and decided to stay in the King beach front suite! Room was excellent and the staff were unreal! Very prompt very attentive and just wonderful people! We highly recommend the stay and the people were second to none. Thank you Fernanda and Javier, you guys were great!

Bird-Watching Tour

TripAdvisor rating 5.0/5

Peter M TripAdvisor review

We took the bird-watching tour, which was done on the boat. We saw herons, cormorants, jays, and numerous other birds whose names I don't remember. Our guide, Iker, was wonderful!

Gaia is The Best

TripAdvisor rating 5.0/5

Irina K TripAdvisor review

This is the best restaurant in Fairmont, and by having a Diamond Status I know what I am talking about! The service is great, my favorite waiter Adan is so welcoming and friendly, that I had about 8 dinners from my two weeks vacation in this amazing place

Dear M.E, Thank you sincerely for sharing your feedback and for your loyalty as an ALL Diamond member. We are delighted to know that Gaia stood out as your favorite restaurant during your stay and that you enjoyed returning so often throughout your vacation. We truly appreciate your kind words about our Heartist Adan. It is wonderful to hear that his welcoming and friendly service made such a positive impression and contributed to so many memorable dinners. We will be pleased to share your appreciation with him. It was a pleasure to be your home in Mayakoba, and we look forward to welcoming you back for another memorable stay in the heart of the Riviera Maya. Best regards Fairmont Mayakoba

Early Christmas holiday family trip

TripAdvisor rating 5.0/5

Steve S TripAdvisor review

Great food and service. Cesar at the Gaia restaurant was great. Will definitely come back and highly recommend for families and couple trips.

Dear Mr. S Dear Valued Guest, Thank you sincerely for sharing your feedback following your family holiday stay with us. We are pleased to know that you enjoyed the great food and warm service during your visit. We truly appreciate your recognition of our Heartist Cesar at Gaia. It is wonderful to hear that his service contributed positively to your dining experience. Your recommendation for both family and couple trips means a great deal to us. It was a pleasure to be your home in Mayakoba, and we look forward to welcoming you back for another memorable stay in the heart of the Riviera Maya. Best regards Fairmont Mayakoba

BEST HONEYMOON EVER!!!!!!

TripAdvisor rating 5.0/5

Yael F TripAdvisor review

We came to the Fairmont, Mayakoba for our honeymoon & it exceeded our expectations! From the second, we stepped foot into the resort it has been the most incredible luxurious experience! The service is above and beyond, the hospitality is so incredibly kind, and a special shout out goes to Vanessa & Augustine, who went above and beyond for any of our needs! Special special shoutout to Augustine, he really is absolutely top of the top & made us want to immediately book our next trip here! Food is absolutely incredible, highly recommended Toro the steakhouse!

Dear M, Thank you sincerely for sharing such joyful feedback and for choosing Fairmont to celebrate your honeymoon. We are truly honored to know that your first moments at the resort set the tone for such a memorable and luxurious experience, and that our service and hospitality exceeded your expectations. We deeply appreciate your kind recognition of our Heartists Vanessa and Augustine. It is wonderful to hear that their attentive care and genuine hospitality made such a meaningful difference during your stay. Your special mention of Augustine is especially appreciated, and we will be delighted to share your words with him. We are also pleased to know that you enjoyed the exceptional dining experience at Tauro and found the culinary offerings to be a highlight of your visit. It was a pleasure to be your home in Mayakoba for such a special occasion, and we look forward to welcoming you back for another unforgettable stay in the heart of the Riviera Maya. Best regards Fairmont Mayakoba

In partnership with TripAdvisor

Other web-users rate our hotel

  • 561 reviews 8.1/10 Location
  • 783 reviews 7.8/10 Room
  • 1,744 reviews 8.3/10 Service
  • 14 reviews 0/10 WiFi
  • 989 reviews 7.4/10 Food
  • 777 reviews 8.8/10 Amenities
  • 353 reviews 8.7/10 Vibe
  • 326 reviews 4.9/10 Value

Powered by Trustyou

Our other establishments nearby

All our hotels in Playa del Carmen