Fairmont Mayakoba
Customer review rating (ALL Rating) 4.5/5 1,985 reviews
Labeled ALLSAFE
Fitness center, luxury Willow Stream Spa and fabulous lagoon pool
Suites with private infinity pools available
Not far from Xcaret theme park, Cenote caves and Mayan ruins
A large choice of restaurants and bars to suit every appetite and craving
ALLSAFE approved hotel
Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Mexico
GPS:20.687637, -87.027426
Check-in from - Check out up to
Enjoy craft cocktails featuring classic techniques combined with modern and local ingredients, as well as a selection of artisan beers and tequila served with unpretentious hospitality and service. Indulge in chef-curated sushi and handrolls.
Located in La Isla area, La Laguna offers a relaxed ambiance and live music with breakfast buffet and a-la-carte lunch and dinner served either inside or on the terrace overlooking the mangrove and water canals.
Inspired by traditional Mayan flavors, Café Maya, located in the main pool area adjacent to the Kids Club, offers delectable products made from the finest ingredients.
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Mayan for friendship and Korean for yummy, Ki' is a vibrant beach bar by day with a curated rum selection and fresh juice cocktails. At night an intimate Korean grill experience with your feet in the sand.
Inspired by the strength and mythology of the animal behind the name, Tauro elegantly combines Mexican ingredients with classic steakhouse techniques and recipes. Rooted in excellence and authenticity,
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, come enjoy refreshing drinks with family and friends.
Enjoy craft cocktails featuring classic techniques combined with modern and local ingredients, as well as a selection of artisan beers and tequila served with unpretentious hospitality and service. Indulge in chef-curated sushi and handrolls.
The fitness center includes electronic cardiovascular equipment, aerobic floor and media wall, free weights and variable resistance machines, and gym instructors available to assist guests train.
Willow Stream spa features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A crafted menu of services includes indigenous ingredients and ancient native traditions treatments.
From the lush outdoor lawn to our Grand Ballroom with its exquisite details brides-to-be have a wealth of elegant options for their special day. Whether your style is softly romantic or show-stopping elegance, Mayakoba is the premier choice.
Boasting the ambience of a gracious Mexican home, the resort's 401 guest rooms are located in a low-rise building and clustered throughout the property in 90 two-story Casitas. Spa-style bathrooms with separate shower and tub. Furnished balcony/terrace.
Paradise!!
Customer review rating 5.0/5
Alyson Families - Confirmed reviews ALL
Dear Alyson L., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Matamoros Quality and Hygiene Manager
Very beautiful setting.
Customer review rating 4.5/5
Michael W. Couples - Confirmed reviews ALL
Dear Michael W., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Verónica Matamoros Quality and Hygiene Manager
Under construction, expensive
Customer review rating 2.0/5
John Couples - Confirmed reviews ALL
Dear John R., Thank you for taking the time to tell us about your experience at the Fairmont Mayakoba. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Fairmont, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Verónica Matamoros Quality and Hygiene Manager
Customer review rating 5.0/5
Deborah C. Friends - Confirmed reviews ALL
Dear Deborah C., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Verónica Matamoros Quality and Hygiene Manager
Great stay
Customer review rating 4.0/5
Kiran R. Families - Confirmed reviews ALL
Dear Nicholas R., We very much appreciate your comments regarding your stay at the Fairmont Mayakoba. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely Verónica Matamoros Quality and Hygiene Manager
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