Description
Hotel extras
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Luxurious suites, nestled in the middle of the Mayan jungle, mangroves and the Caribbean Sea.
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To visit: Archaeological sites of Tulum and Cobá, Puerto Morelos, and the Dos Ojos cenote.
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Suites with private infinity pools overlooking the canal or in front of the beach.
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Located a few miles away from the Xcaret park, the cenotes, beaches, Tulum and the Mayan ruins
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A large choice of restaurants and bars to suit every appetite and craving
Our accommodation(s)
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Room
FAIRMONT King- 436SF,40SM, balcony with garden view, tub and shower.
- 3 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
Room
FAIRMONT 2 Queen- 480SF,44SM, balcony with garden view, tub and shower.
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Garden View
- Most of the accommodation: Balcony
Room
FAIRMONT VIEW King- 436SF,40SM, panoramic resort view, balcony, tub and shower.
- 2 pers. max
- 40 m² / 430 sq ft
- Bedding 1 x King size bed(s)
- Views: Pool side
- Most of the accommodation: Balcony or Terrace
Room
FAIRMONT VIEW 2 Queen- 480SF,44SM, panoramic resort view bath, balcony, tub and shower.
- 4 pers. max
- 40 m² / 430 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Pool side
- Most of the accommodation: Balcony or Terrace
Room
DELUXE CASITA King- 458SF,42SM, garden view, furnished terrace, tub and shower.
- 3 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Room
DELUXE CASITA 2 Queen- 504SF,46SM, garden view, furnished terrace, tub and shower.
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Garden View
- Most of the accommodation: Terrace
Room
FAMILY GARDEN CONNECTING ROOMS King plus a 2 Queen connecting- 962SF, 98SM and garden view .
- 6 pers. max
- 88 m² / 947 sq ft
- Bedding 1 x King size bed(s) and 2 x Queen size bed(s)
- Views: Garden View
Room
SIGNATURE CASITA King- 458SF,42SM, lagoon view, furnished terrace and Balam Butler service.
- 2 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
- Views: Lagoon view
- Most of the accommodation: Terrace
Room
SIGNATURE CASITA 2 Queen- 504SF,46SM, lagoon view, furnished terrace and Balam Butler service.
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Lagoon view
- Most of the accommodation: Terrace
Room
FAMILY LAGOON CONNECTING ROOMS King plus a 2 Queen connecting- 962SF,98SM furnished terrace.
- 6 pers. max
- 88 m² / 947 sq ft
- Bedding 1 x King size bed(s) and 2 x Queen size bed(s)
- Views: Lagoon view
Room
BEACH AREA CASITA King- 458SF,42SM, overlooking the lagoon or garden, Balam Butler service.
- 2 pers. max
- 42 m² / 452 sq ft
- Bedding 1 x King size bed(s)
- Views: Lagoon view
- Most of the accommodation: Balcony or Terrace
Room
BEACH AREA CASITA 2 Queen- 504SF,46SM, overlooking the lagoon or garden, Balam Butler service.
- 4 pers. max
- 42 m² / 452 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Lagoon view
- Most of the accommodation: Balcony or Terrace
Room
BEACH FRONT CASITA 2 Queen- 504SF,46SM, private stairway to beach and Balam Butler service.
- 4 pers. max
- 46 m² / 495 sq ft
- Bedding 2 x Queen size bed(s)
- Views: Ocean/Sea view or On Beach
- Most of the accommodation: Terrace
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Suite
SIGNATURE CASITA SUITE 1 King- 915SF,85SM, lagoon view, living room and Balam Butler service.
- 4 pers. max
- 85 m² / 914 sq ft
- Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
- Views: Lagoon view
- Most of the accommodation: Balcony or Terrace
Suite
SIGNATURE CASITA SUITE 2 Queen- 1003SF,93SM, lagoon view,living room and Balam Butler service.
- 5 pers. max
- 85 m² / 914 sq ft
- Bedding 2 x Queen size bed(s) and 1 x Single sofa bed(s)
- Views: Lagoon view
- Most of the accommodation: Balcony or Terrace
Suite
BEACH AREA SUITE King- 1113SF,103SM,lagoon or garden view,rooftop terrace and Balam Butler.
- 4 pers. max
- 103 m² / 1108 sq ft
- Bedding 1 x King size bed(s) and 1 x Single sofa bed(s)
- Views: Lagoon view
- Most of the accommodation: Balcony or Terrace
Suite
BEACH FRONT SUITE 1 King- 963SF,89SM, plunge pool, living room and Balam Butler service.
- 4 pers. max
- 89 m² / 957 sq ft
- Bedding 1 x King size bed(s) and 1 x Queen size sofa bed(s)
- Views: Ocean/Sea view or On Beach
- Most of the accommodation: Balcony or Private Pool or Terrace
Suite
BEACH FRONT PREMIUM SUITE King- 1075SF,99SM, plunge pool, dining and Balam Butler service.
- 3 pers. max
- 99 m² / 1065 sq ft
- Bedding 1 x King size bed(s)
- Views: Ocean/Sea view or On Beach
- Most of the accommodation: Terrace
Suite
BAMBU SUITE King- 1853SF,172SM, Panoramic view, terrace, plunge pool, Balam Butler service.
- 4 pers. max
- 172 m² / 1851 sq ft
- Bedding 1 x King size bed(s)
- Views: Ocean/Sea view or Panorama view
- Most of the accommodation: Balcony or Private Pool or Terrace
Suite
CORAL SUITE King- 1495SF,138SM, lagoon view, plunge pool, living room, Balam Butler service.
- 3 pers. max
- 138 m² / 1485 sq ft
- Bedding 1 x King size bed(s)
- Views: Lagoon view
- Most of the accommodation: Private Pool or Terrace
Suite
TORTUGA PRESIDENTIAL SUITE King- 2130SF,197SM,lagoon view,infinity pool, Balam Butler service.
- 3 pers. max
- 197 m² / 2120 sq ft
- Bedding 1 x King size bed(s)
- Views: Lagoon view
- Most of the accommodation: Private Pool or Terrace
Suite
CAMALEON PRESIDENTIAL 2 BEDROOM SUITE- 2205SF,204SM,beach front,pool and Balam Butler service.
- 7 pers. max
- 204 m² / 2195 sq ft
- Bedding 1 x King size bed(s) and 1 x Queen size bed(s)
- Views: Ocean/Sea view or On Beach
- Most of the accommodation: Private Pool or Terrace
Hotel location
Fairmont Mayakoba
Carretera Federal Cancún, Playa del Carmen Km 298
77710 RIVIERA MAYA
Mexico
GPS:20.687637, -87.027426
Access and transport
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Beach
Tourist attraction
Access: 1 km / 0.62 mi
El Camaleón (PGA)
Golf course
Access: 1 km / 0.65 mi
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Taxi
50 USD 50 USD
Cozumel Island
Tourist attraction
Access: 50 km / 31.07 mi
Coba Ruins
Art and Culture
Access: 113 km / 70.21 mi
Chichen Izta Ruins
Art and Culture
Access: 214 km / 132.97 mi
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Beach
Beach area
Access: 10 m / 0.62 mi
About the destination
Bay
Birdwatching, boat tours
Canal
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Fairmont Boutique
Shopping centre/mall
Access: 0 m / 0 mi
Dining in Mayakoba
Restaurant and cafe district
Access: 1 km / 1 mi 20 min walk / 5 min drive
El Pueblito Mayakoba
Shopping centre/mall
Access: 1 km / 1 mi 10 min walk / 5 min drive
Dining in Playa del Carmen
Restaurant and cafe district
Access: 10 km / 6 mi 1 hrs walk / 15 min drive
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Taxi
50 USD 50 USD
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Shuttle
50 USD 50 USD
Shuttle on call
- Details
- From casual to elegant, local cuisine can be savored in abundant quantities. There is an assortment of choices, from Argentinean at El Diez to Yucatecan comfort food at Loncheria Doña Mary, not to forget El Mercado de Nuestra Señora del Carmen.
Playa del Carmen
Shopping district
Access: 10 km / 6 mi 1 hrs walk / 15 min drive
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Taxi
50 USD 50 USD
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Shuttle
50 USD 50 USD
Shuttle on call
- Details
- Playa del Carmen is a 15-minute drive from Fairmont Mayakoba. Quinta Avenida (5th Avenue), the main shopping street in Playa del Carmen, is open exclusively for pedestrians. The goods sold in Playa del Carmen's shops are from all over Mexico.
La Isla Shopping Mall
Shopping centre/mall
Access: 60 km / 38 mi 1 hrs 16 min drive
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Taxi
120 USD 120 USD
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Shuttle
120 USD 120 USD
Shuttle scheduled, Shuttle on call
- Details
- La Isla Shopping Mall features 120 specialty and entertainment shops and dozens of carts and kiosks offering something for everyone. Internationally renowned boutiques like Zara, Nine West, Massimo, Dutti, Ralph Lauren, Warner Brother's Studio.
- Schedule
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Opening hours
Monday - -
Tuesday - -
Wednesday - -
Thursday - -
Friday - -
Saturday - -
Sunday - -
Subsequent opening hours
Grocery & Pharmacy Store
Shopping centre/mall
Hotel services
Check-in from - Check out up to
- Swimming pool
- Car park
- Shuttle
- Restaurant
- Wheelchair accessible
- Fitness center
- Wi-Fi
- Air conditioning
- Breakfast
- Bar
- Meeting rooms
- 100% Non Smoking Property
- Room service
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Gaia at Maykana
Gaia, known as Mother Earth in Greek, is Fairmont Mayakoba's signature restaurant. It is a seafood delight inspired by gratitude and is poised to bring elements of the sea to Maykana.
Tauro Steakhouse
Discover our spectacular American steakhouse experience. Tauro elegantly combines Mexican ingredients with classic techniques and recipes. Tauro sources the best cuts and vegetables, elevating them with well-seasoned and deeply flavored sauces.
LA LAGUNA RESTAURANT AND LOUNGE
Welcome to our ultimate destination for Mexican cuisine, where traditional flavour meets contemporary style. Located by the main pool, La Laguna's authentic menu features incredible flavors, traditional herbs, and fresh ingredients.
Brisas at Maykana
Snack, share and be inspired with ocean views and Mediterranean-inspired dishes in a relaxing atmosphere at Maykana Beach Club.
Fuego at Maykana
Fuego, located in front of our spectacular Maykana Beach Club, provides the perfect spot for outdoor dining with favorites cooked on our rustic wood fire grill.
Bassano
Discover innovative Italian comfort fare featuring big flavor in every dish. Enjoy fresh pastas, risottos, and delectable main plates.
HIX - BAR, LOUNGE & TERRACE
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Aqua at Maykana
Welcome to Aqua, an endlessly enchanting oasis at Maykana Beach Club. This exclusive pool bar is built around the element of water, creating a unique and relaxing atmosphere.
In Room Dining
Enjoy Fairmont's always satisfying menu selections 24-hours-a-day in the privacy of your room or the peaceful seclusion of your terrace or balcony.
Café Maya
Find everything you need for a meal-on-the-go or to enjoy at the inviting terrace of Café Maya. This inviting café has a selection of pastries, sandwiches, cookies, Italian espresso, premium tea, and tempting ice cream.
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LAS OLAS POOL BAR
Las Olas Pool Bar captures the refreshing colors of Fairmont Mayakoba's surroundings. Inspired by the water canals that frame this Caribbean paradise, come enjoy refreshing drinks with family and friends.
Hix Bar & Lobby Lounge
Join us at our recently reimagined indoor-outdoor oasis for classic drinks and delicious bites. Set on a terrace overlooking our serene canals, this inviting spot feels like a modern Mexican hacienda deep in the jungle.
Cielo at Maykana
Cielo means "sky" in Spanish and this magical Mexican rooftop lounge offers paradise in the clouds. Bask in the Riviera Maya sun as you sip on refreshing cocktails. Gather around a firepit or pool to share a conversation while taking in breathtaking views
La Cantina
Welcome to La Cantina, a classic bar where you can relax and enjoy authentic flavors of Mexico.
6 breakfasts
Kick off your morning with our indulgent breakfast buffet, featuring a delicious mix of classic Mexican favorites and contemporary dishes crafted to satisfy every palate.
5 pools
Fitness center
The fitness center includes electronic cardiovascular equipment, aerobic floor and media wall, free weights and variable resistance machines, and gym instructors available to assist guests train.
Spa
Willow Stream spa features 20 treatment rooms including a unique couple's suite in the treetops, plus two mineral pools and steam rooms. A crafted menu of services includes indigenous ingredients and ancient native traditions treatments.
Meetings & Events
- Number of Meeting Room
- 16
- Surface of the largest room
- 1041 m² / 11215 sq ft
- Maximum seats capacity
- 1056
- Maximum capacity for banquets
- 890
Weddings
Non contractual photo
From the lush outdoor lawn to our Grand Ballroom with its exquisite details brides-to-be have a wealth of elegant options for their special day. Whether your style is softly romantic or show-stopping elegance, Mayakoba is the premier choice.
Our guest reviews
Customer review rating 5.0/5
Eleanor N. Families - Confirmed reviews ALL
Dear Ms. N., Thank you for sharing your wonderful feedback following your recent family stay with us. We are delighted to know that you enjoyed such a seamless and comfortable experience at Mayakoba. It is especially rewarding to hear that the friendliness and helpfulness of our Heartists, along with the comfort and cleanliness of the rooms, contributed positively to your visit. We are also pleased that our golf cart Heartists helped make moving around the property easy and enjoyable throughout your stay. We truly appreciate your loyalty as an ALL Accor member and your recognition of our sustainability efforts. Your kind words mean a great deal to our entire team. We look forward to welcoming you and your family back for another memorable stay in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba.
Customer review rating 3.5/5
Alice H. Couples - Confirmed reviews ALL
Dear Ms, H., Thank you for taking the time to share your feedback following your recent stay with us. We are pleased to know that you found the Presidential Suite beautiful and impeccably maintained, and we truly appreciate your recognition of the cleanliness and the natural beauty of the surroundings. At the same time, we sincerely regret that certain aspects of your stay did not fully meet your expectations. Your comments regarding the privacy around the suite and the boat traffic in the lagoon are valuable, and we understand how this may have impacted the sense of seclusion you anticipated from such a unique accommodation. We also appreciate your candid feedback regarding restaurant availability and the consistency of the Butler service. Your observations have been shared with our Guest Experience and Food & Beverage leadership teams, as ensuring seamless dining arrangements and attentive service are essential parts of the experience we strive to deliver. Thank you as well for your loyalty as an ALL Accor member. Your feedback helps us continue refining the experience we provide, and we hope to have the opportunity to welcome you back for a more seamless and relaxing stay in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba.
Customer review rating 0.5/5
Matthew S. Couples - Confirmed reviews ALL
Dear Mr. S., Thank you for taking the time to share your feedback. We are truly sorry to learn that your stay did not meet your expectations and that several aspects of your experience caused frustration. The concerns you described regarding the condition of the room, the water quality, and the cleanliness of the pool are certainly not reflective of the standards we strive to uphold. Please accept our sincere apologies for the inconvenience this caused during your visit. Your comments have been shared with our Engineering and Housekeeping managers and our General Manager so they may review these matters with urgency and ensure they are properly addressed. We also regret to hear that the accessible room provided did not meet your expectations and that the communication from your Butler Heartist was delayed. This is not the level of attentiveness we aim to deliver, and your feedback has been shared with our Rooms leadership team for careful follow up. Your 1 out of 10 recommendation deeply concerns us. We would genuinely appreciate the opportunity to reconnect with you personally to better understand your experience. If you are open to it, a member of our Executive Committee would welcome the chance to contact you directly and explore how we may work toward restoring your confidence. Thank you again for bringing these matters to our attention. We hope to have the opportunity to regain your trust in the future in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba.
Customer review rating 5.0/5
Jack G. Families - Confirmed reviews ALL
Dear Mr. G., Thank you for sharing such wonderful feedback following your recent family stay with us. We are truly delighted to know that your eight nights at Fairmont Mayakoba were so enjoyable. It is especially rewarding to hear that you appreciated the professionalism and warmth of our Heartists, as well as the cleanliness of the resort and the thoughtful layout of the property. We are also pleased that our buggy Heartists helped make moving around the resort easy and enjoyable throughout your stay. Your kind words about the dedication of our team mean a great deal to us. A special thank you for recognizing Butler Heartists Irene and Sofia, along with our Resort Manager. We will proudly share your generous comments with them, as they will be thrilled to know they helped make your stay so memorable. We are equally delighted that you enjoyed the dining experiences at Gaia and our steakhouse, as well as the rooftop bar and the Butler service. It is also wonderful to know that the beauty and care of the grounds and waterways contributed positively to your overall experience. We truly appreciate your recommendation and look forward to welcoming you and your family back for another memorable stay in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba.
Customer review rating 5.0/5
Gail H. Business - Confirmed reviews ALL
Dear Mrs. H., Thank you for your wonderful and enthusiastic feedback. We are truly delighted to know how much you loved your stay with us. It is especially rewarding to hear that our Heartists, accommodations, and culinary experiences all contributed to such a memorable visit. Your kind words mean a great deal to our entire team, who are passionate about creating exceptional moments for every guest. We are also grateful for your recognition of our sustainability efforts and the overall experience during your business trip. We look forward to welcoming you back for another fantastic stay in the heart of the Riviera Maya. Best regards, Fairmont Mayakoba.
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Customer review rating (ALL Rating)
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(206 reviews)
At 0 m