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Fairmont San Francisco 4 stars

Customer review rating 4.4/5 10,058 reviews

ALLSAFE approved hotel

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Fairmont San Francisco
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+ 19 Services

Hotel extras

  • Labeled ALLSAFE

  • One of San Francisco's most iconic luxury hote ls, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessible bathroom
  • Pets allowed Paying
  • 100% non-smoking hotel
  • Air conditioned
  • Electric car recharging units
  • Laundry
  • Boutiques/shopping
  • Porter
Leisure and activities
  • Indoor heated pool (nearby)
  • Fitness centre Paying
  • Well-being Paying
Catering
  • 3 Restaurant(s)
  • 1 Bar(s)
Business services
  • 22 Meeting room(s)
  • Conventions hotel
  • Copy/print service available

Hotel location

Fairmont San Francisco

950 Mason Street
94108 san francisco
united states

Tel: +14157725000

Fax: (+1)4157725013

Check-in from 16h00

Check out up to 11h00

  • By plane

    METROPOLITAN OAKLAND INTL APT  At 32.19km / 20 miles

  • By plane

    SAN FRANCISCO INTERNATIONAL APT At 22.53km / 14 miles

GPS :37.792581, -122.410513

Our accommodation(s)

Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.

Fairmont Exterior King NS

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Exterior Queen / Queen NS

  • Max. number of persons: 5
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King NS Tower

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Queen NS Main Building

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature King NS Tower

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Queen / Queen NS Tower

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Tower Suite NS

  • Max. number of persons: 5
  • Area: From 59 / 635 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Golden Gate Suite

  • Max. number of persons: 5
  • Area: From 59 / 635 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Diplomat SuiteNon contractual photo

  • Max. number of persons: 3
  • Area: From 104 / 1119 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont SuiteNon contractual photo

  • Max. number of persons: 3
  • Area: From 134 / 1442 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Penthouse SuiteNon contractual photo

  • Max. number of persons: 6
  • Area: From 557 / 5996 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Queen ADA Roll in ShowerNon contractual photo

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Qn/Qn ADA Grab BarNon contractual photo

  • Max. number of persons: 5
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont King ADA Grab BarNon contractual photo

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont King ADA Hearing ImpairedNon contractual photo

  • Max. number of persons: 3
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Qn/Qn ADA Roll In ShowerNon contractual photo

  • Max. number of persons: 5
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Qn/Qn ADA Hearing ImpairedNon contractual photo

  • Max. number of persons: 5
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe King ADA Grab BarNon contractual photo

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Qn/Qn ADA Roll InNon contractual photo

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Qn/Qn ADA Hearing ImpairedNon contractual photo

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature King ADA Roll InNon contractual photo

  • Max. number of persons: 3
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Qn/Qn ADA Hearing ImpairedNon contractual photo

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Signature Qn/Qn ADA Grab BarNon contractual photo

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities

Tower Suite ADA Grab BarNon contractual photo

  • Max. number of persons: 5
  • Area: From 59 / 635 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont Qn Qn NS SofabedNon contractual photo

  • Max. number of persons: 6
  • Area: From 51 / 549 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Deluxe Queen Queen NS TowerNon contractual photo

  • Max. number of persons: 4
  • Area: From 34 / 366 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Moderate 1 Dbl NS Main BldgNon contractual photo

  • Max. number of persons: 1
  • Area: From 26 / 280 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Fairmont King NS SofabedNon contractual photo

  • Max. number of persons: 4
  • Area: From 39 / 420 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Cambridge SuiteNon contractual photo

  • Max. number of persons: 4
  • Area: From 109 / 1173 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Buckingham SuiteNon contractual photo

  • Max. number of persons: 3
  • Area: From 74 / 797 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Main Building Corner SuiteNon contractual photo

  • Max. number of persons: 5
  • Area: From 81 / 872 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Napoleon Two Bedroom SuiteNon contractual photo

  • Max. number of persons: 6
  • Area: From 139 / 1496 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Junior Family SuiteNon contractual photo

  • Max. number of persons: 6
  • Area: From 51 / 549 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar

Junior Suite with SofabedNon contractual photo

  • Max. number of persons: 4
  • Area: From 51 / 549 sq ft
  • Bathrobe
  • Coffee/tea making facilities
  • Mini Bar
Rooms

Our restaurants and bars

AFTERNOON TEA

Type of cuisine: Cafe

Laurel Court Restaurant & Bar was returned to its original grandeur and we are proud to offer traditional Afternoon Tea Service in the same style it was served 100 years ago. The grand tradition of impeccable service and delectable treats continues.

  • Monday Closed
  • Tuesday Closed
  • Wednesday Closed
  • Thursday Closed
  • Friday Closed
  • Saturday -
  • Sunday -
Lunch

LAUREL COURT RESTAURANT

Type of cuisine: Regional

Laurel Court Restaurant in San Francisco showcases seasonal menus that are authentically local, traditional and innovative. The Culinary Team produces much of its charcuterie in-house, using traditional cold curing techniques.

  • Monday -
  • Tuesday -
  • Wednesday -
  • Thursday -
  • Friday -
  • Saturday -
  • Sunday -
Lunch

TONGA ROOM & HURRICANE BAR

Type of cuisine: Thematic cuisine

Tonga Room in San Francisco offers a tropical and festive atmosphere with live entertainment, dancing and a rain storm. Tonga Room serves exceptional Pacific Rim Asian Cuisine in a tropical setting. Be sure to try the Mai Tai, the City's best!

THE LAUREL COURT BAR

Daily beverage service available with a limited a la carte menu served daily from 11:30 a.m. to 10:00 p.m.

Non contractual photo

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 1,055

  • Maximum capacity: 1368 people

  • Maximum banquet capacity: 970 people

Find out more

Our guest reviews for
Fairmont San Francisco

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,058 reviews

tripadvisor

TripAdvisor Rating 4.5/5

4,644 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

great hotel

Customer review rating 5.0/5

Anonymous Families - 08/06/2021 Confirmed reviews ALL

Clean, friendly staff, quiet, beautiful, great food and service

Awesome!!

Customer review rating 5.0/5

Joe G. Couples - 08/06/2021 Confirmed reviews ALL

Wonderful. Amazing. Really enjoyed the stay and will definitely come back.

Classic SFO hotel

Customer review rating 4.0/5

Anonymous Families - 08/06/2021 Confirmed reviews ALL

Great, except restaurant was under-staffed (due to COVID) and the food was very overpriced when compared to the quality of the food.

Great place

Customer review rating 3.0/5

Josh Couples - 08/06/2021 Confirmed reviews ALL

The room was loud. Could here all the traffic and the people in the adjacent rooms. Staff were very nice. A lot of things were still closed.

A stay to remember

Customer review rating 4.5/5

Tony W. Couples - 08/06/2021 Confirmed reviews ALL

First time at this hotel. Excellent service and attention to guest needs. Friendly, helpful staff. My new favorite hotel!

It’s the Fairmont…

Customer review rating 3.5/5

Stirling T. Couples - 08/06/2021 Confirmed reviews ALL

The Fairmont is a wonderful hotel. We knew going into the stay that services would be limited, and they were. That’s okay, it was our choice. But the one service we did use was purchasing coffee in the morning to take back to the room. It was seriously terrible. And it was 12 bucks for two cups. It is the Fairmont, so the price is kind of expected…if the coffee was at least okay. It’s a shame this one small touchpoint with hotel is what I’m writing about.

Nice, quiet stay in lovely room.

Customer review rating 5.0/5

Moira Families - 07/06/2021 Confirmed reviews ALL

We appreciated very much being able to keep our pet with us during our brief stay. All of the staff were extremely accommodating, and we appreciate that as well. We also love the Rose toiletries, the nice soft bathrobes, the location, and my daughter really liked the walk-in shower! :)

Great location! Great Balcony!

Customer review rating 5.0/5

Jane M. E. Couples - 05/06/2021 Confirmed reviews ALL

We loved the hotel and location and will be staying again!

Jane E., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco, we are so happy to hear that you enjoyed the hotel and location. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

Very pleasant stay

Customer review rating 4.5/5

Anonymous Couples - 05/06/2021 Confirmed reviews ALL

Very nice. It would be nice to have a morning coffee area without having to wait in restaurant for to go coffees

Michael D., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco. We are so happy to hear that you had a pleasant stay and I will ensure to share your feedback in regards to the to go coffee, as our guest feedback is very important to us. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

Lovely hotel

Customer review rating 3.5/5

Jo Couples - 04/06/2021 Confirmed reviews ALL

As always Fairmont SF is a beautiful property. Although it is sad to see how Covid-19 has greatly affected the hotel services and food outlets.

John Joseph O., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco. We are happy to hear that you found the hotel to be beautiful. We are currently working to reopen more hotel services, outlets, and add additional amenities on a daily basis. We hope you return so that we can warmly welcome you again to Fairmont San Francisco in the near future, when we have additional offerings. Yours sincerely, Lindsey Burwell Rooms Division Manager

well located

Customer review rating 1.5/5

Troy H. Families - 03/06/2021 Confirmed reviews ALL

realize you where understaffed do to covid restart but everytime call front desk with a request they never got done. Had to come to front desk 3 times to get coffee pods that where not decaf.

Dear Troy h., Thank you for taking the time to tell us about your experience at the Fairmont San Francisco. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. We never want to inconvenience any of our guests and are sorry to hear about all of these issues. In regards to the charge following your stay, I have removed this charge as it should've automatically allocated off. You will see this amount returning to your card in 5-7 business days and we truly appreciate you bringing this to our attention. I will be sharing your review with our teams to ensure that we improve in all of these areas moving forward. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Lindsey Burwell Rooms Division Manager

Awesome staff

Customer review rating 5.0/5

Tristahn S. Business - 03/06/2021 Confirmed reviews ALL

Kelsey held my friends Thai food for me and kept two pints of ice cream for me in the freezer. She’s super kind and helpful. Your valet/bell-staff is great, personable and suggested a Wonderful morning walk for me.

Tristahn S., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco. We are so happy to hear that you experienced awesome staff and that Kelsey in particular was very helpful. I look forward to sharing your review with her and the rest of the teams. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

Luxury plus spectacular views

Customer review rating 5.0/5

Tina Couples - 03/06/2021 Confirmed reviews ALL

Very professional staff. We were very pleased with our suite. We look forward to coming back when Tonga Room is reopened.

Tina B., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco. We are so happy to hear that you enjoyed the staff and suite. We look forward to having you again when Tonga reopens and I will be sharing your wonderful review with Juan. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

Beautiful Hotel

Customer review rating 5.0/5

Ryan Couples - 03/06/2021 Confirmed reviews ALL

Incredible hotel with excellent service. The location is paramount especially if you are able to get a bay view room, definitely one of the most iconic views you can have of San Francisco. The rooms are spacious and clean. The staff is polite and go above and beyond with anything you need.

Ryan Ruiz, Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco. We are so happy to hear that you experienced excellent service, a clean room, and the iconic views, as this is truly what we strive for. I look forward to sharing your review with our teams. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

Good stay

Customer review rating 5.0/5

Linda S. Families - 03/06/2021 Confirmed reviews ALL

Hotel room was nicely appointed and good sized. Nice view. Customer service was good.

Linda S., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco and thank you for being a loyalty member. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

Good Stay

Customer review rating 4.0/5

Anonymous Families - 03/06/2021 Confirmed reviews ALL

Nice hotel. Easy to check in. We were confused by the names of the packages available on the website. We would have preferred maid service every day instead of every other day.

Jane B., Thank you for taking the time and trouble to complete a survey following your recent stay at Fairmont San Francisco. We are so happy to hear that you had a good stay and an easy check-in. We apologize for the confusion of the packages as we never want any of our guests to be confused. Your stay did include internet so you were not allocated this fee. I will be sharing your review with our teams and include your feedback of preferring maid service every day. We appreciate all of this information as it is the only way we can improve. We are delighted you enjoyed your stay with us and very much look forward to warmly welcoming you again to Fairmont San Francisco in the near future. Yours sincerely, Lindsey Burwell Rooms Division Manager

A shell of its former self

TripAdvisor rating 2.0/5

spratt2021 29/03/2021 TripAdvisor review

Staying at the Fairmont in San Francisco has always been about the total experience, a feeling of luxury with professional top of the line service. The beautiful view is still there, but the hotel feels abandoned. No restaurants or room service, not even coffee pods or mini bar in the rooms, and you can't help but feel sad for all of the staff who have apparently lost their jobs. Depressing

Dear spratt2021, Thank you for taking the time to review your stay. Working within the current city health restrictions we hope to be able to reopen all of our full service amenities in the near future. Just this week we have been able to reintroduce dinner service 7 days a week! We hope to welcome you back soon when restrictions are lifted to provide you with a stay in which we exceed your expectations.

Our most recent 20 reviews

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