Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 4,044 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,044 reviews

TripAdvisor Rating  4.2/5  5,303 reviews

So disappointed!

TripAdvisor rating 2.0/5

maaronlay TripAdvisor review

This hotel is an absolute disappointment across the board. Poor service, terrible food, worn conditions in rooms, and no care for their guests overall. It is quite possibly the worst luxury hotel that I have ever visited. And parking is $112 per night. Save yourself the disappointment and book the Palace or another one of the city’s fine hotels.

Exceptional Holiday Tea at the Fairmont Hotel

TripAdvisor rating 5.0/5

mauijim96761 TripAdvisor review

I treated myself to holiday afternoon tea at the Fairmont Hotel and it didn't disappoint. The service was top notch. The food served was truly outstanding and loved the Christmas blend tea along with champagne service. Highly recommend this.

Customer review rating 4.5/5

Daniel P. Business - Confirmed reviews ALL

Great location and really nice accommodations. I just wish I could use the gym without needing some sort of membership. This seems like a major issue, because I really only want to stay somewhere where I can exercise.

Customer review rating 3.5/5

Roger S. Business - Confirmed reviews ALL

Overall, the beautiful historic hotel is fantastic. However, my guest room (#353) had the following issues: There was a lightbulb that was burned out in the entry area to the bathroom...at a minimum, the light switch did not do anything. The shower head was overly restrictive in the water flow. I plugged my iPhone into the USB port on the lamp on the nightstand which did not charge the phone. The carpet by the desk area is in need of a shampoo cleaning as it has spots/soils. Lastly, the seat pan on the chair at the desk is worn out...to the point I covered it with a towel from the bathroom when sitting on it.

Customer review rating 5.0/5

Ana H. Business - Confirmed reviews ALL

The hotel is beautiful, clean and the staff is amazing.

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Other web-users rate our hotel

  • 860 reviews 8.7/10 Location
  • 2,146 reviews 7.1/10 Room
  • 2,069 reviews 7.8/10 Service
  • 100 reviews 5.1/10 WiFi
  • 818 reviews 7.8/10 Vibe
  • 774 reviews 7.3/10 Amenities
  • 575 reviews 5.2/10 Food
  • 495 reviews 4.9/10 Cleanliness

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