Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 3,766 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,766 reviews

TripAdvisor Rating  4.5/5  5,127 reviews

Disappointing

TripAdvisor rating 3.0/5

stacy V TripAdvisor review

I have stayed at the fairmont several times, the past stay was for a business conference. My room had no desk! I was told that is a "design feature" of remodeled rooms. How do you expect people who come for conferences to work? Bigger issue, NO HEAT in my room (I was told it impacted several rooms), and they were unable to fix it. It was freezing at night. Unacceptable.

Beautiful hotel and centrally located

TripAdvisor rating 5.0/5

239carolyna TripAdvisor review

We enjoyed our 3 night stay. Hotel was beautiful and we had an excellent time. Only issue we had is that we wish the restaurant was open at 6am for breakfast. The hotel is centrally located and was well known throughout the city as our uber drivers had no issues finding the hotel. We would stay there again!

Great stay

Customer review rating 5.0/5

Anonymous Solo - Confirmed reviews ALL

Everyone was very friendly, and I had a beautiful room for my birthday

Dear Liana H., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Yeh Front Office Manager

Good Stay

Customer review rating 4.0/5

Heather S. Business - Confirmed reviews ALL

Nice basic room with the perfect location for my work event. I was disappointed not to have slippers with the robe and even more disappointed to find my breakfast room service and room uncleaned when I returned late after the event.

Dear Heather S., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Yeh Front Office Manager

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

Business trip. All went well

Dear Michael P., We very much appreciate your comments regarding your stay at the Fairmont San Francisco. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lucas Yeh Front Office Manager

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Other web-users rate our hotel

  • 805 reviews 8.8/10 Location
  • 1,990 reviews 7/10 Room
  • 1,858 reviews 7.8/10 Service
  • 93 reviews 6.3/10 WiFi
  • 778 reviews 7.6/10 Vibe
  • 731 reviews 7.5/10 Amenities
  • 484 reviews 4.9/10 Cleanliness
  • 431 reviews 4.1/10 Value

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