Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 4,147 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,147 reviews

Customer review rating 5.0/5

Janice M. Business - Confirmed reviews ALL

My room was so quiet with a lovely view of the courtyard. I love the old world charm of historic hotel.

Customer review rating 5.0/5

Pablo R. Business - Confirmed reviews ALL

From the moment we entered the driveway the experience was outstanding

Customer review rating 1.5/5

Muhammad T. S. Business - Confirmed reviews ALL

Too much noise from hotel construction, charging for parking, rooms dated and not the best cleanliness

Customer review rating 4.0/5

Jose A. Families - Confirmed reviews ALL

This Hotel is really Beautiful and Majestic. The architecture and the history of that hotel built in 1906. It has a lot of potential to make lots of money!

Jose A., We are delighted to hear that you enjoyed the beauty, grandeur, and rich history of our hotel. The Fairmont San Francisco has been a landmark for generations, and it is always rewarding to know that guests appreciate the architecture and character that make the property so unique. At the same time, we are sorry to hear about your interaction at the bar. Providing warm, professional, and welcoming service is something we expect from all of our colleagues, and we regret that this was not reflected in your experience. We will share your comments with our Food & Beverage leadership team for review and follow-up. Thank you again for your candid comments. We hope to have the opportunity to welcome you back and provide an even more enjoyable experience in the future. Sincerely, Fairmont San Francisco

Customer review rating 0.5/5

Marni W. Families - Confirmed reviews ALL

We Loved the rooms. Was of high quality, what is lacking is customer service. Being a family of 5 staying for 3 nights in a suite going to breakfast at 10.30 and being turned away is unacceptable. People staying in your hotel should be able to have breakfast.

Other web-users rate our hotel

  • 812 reviews 8.7/10 Location
  • 2,148 reviews 6.9/10 Room
  • 2,081 reviews 8/10 Service
  • 85 reviews 5/10 WiFi
  • 804 reviews 7.6/10 Vibe
  • 546 reviews 5/10 Food
  • 511 reviews 4.8/10 Cleanliness
  • 476 reviews 4/10 Value

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