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Fairmont San Francisco 4 stars

Customer review rating 4.4/5 10,819 reviews

ALLSAFE approved hotel

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Room 1

Fairmont San Francisco
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+ 22 Services

Hotel extras

  • Labeled ALLSAFE

  • One of San Francisco's most iconic luxury hote ls, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Hotel location

Fairmont San Francisco

950 Mason Street
94108 san francisco
united states

Tel: +14157725000

Fax: (+1)4157725013

Check-in from 16h00

Check out up to 11h00

  • By plane

    METROPOLITAN OAKLAND INTL APT  At 32.19km / 20 miles

  • By plane

    SAN FRANCISCO INTERNATIONAL APT At 22.53km / 14 miles

GPS :37.792581, -122.410513

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Car park
  • Restaurant
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 4 Restaurants
  • No Bar
  • Breakfast
    • Buffet
    • Breakfast à la carte
    • Room service
    • Express
    • Children
Meetings/Events
  • No Meeting room
Hotel Services And Equipments
  • Hotel informations
    • 606 rooms
    • No room for people with reduced mobility
    • No family room
    • No connecting room
    • No non-smoking room
    • No floor
  • Languages spoken at the hotel
  • Lounge
    • Waiting area or lounge
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
    • Laundry / Valet Services Additional charge
  • Wi-Fi
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet Additional charge
  • Air conditioning
    • Air Conditioning
  • 100% Non Smoking Property
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Plugs and converters available on desks
    • Umbrellas
  • Iron
    • Iron at reception
  • Safe deposit box at reception
    • Safe deposit box at reception
Access to property
  • Fairmont San Francisco Garage
    • On site
    • 75 parking spaces
    • Private
    • Electric car recharging units 3,7 kVA
    • Parking opened 24/7
    • Valet parking
Well-being
  • LiveFit Gym and Wellness Spa
    • On site
Boutiques/shopping
  • Gift shop/newspaper shop
  • Art gallery

Our accommodation(s)

Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 22

  • Maximum size: 1,055

  • Maximum capacity: 1368 people

  • Maximum banquet capacity: 970 people

Find out more

Our guest reviews for
Fairmont San Francisco

100% genuine reviews from our guests

Find out more

ALL Rating 4.4/5

10,819 reviews

TripAdvisor Rating 4.5/5

4,714 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Beautiful and comfortable well-located hotel

Customer review rating 5.0/5

Tracy B. Families - 24/10/2021 Confirmed reviews ALL

The hotel lobby is a feast for the eyes. The bedrooms are large, very clean and well-maintained, with comfortable beds and large bathrooms. The gift shop was well-stocked, items were fairly reasonably priced, and it stayed open late. (later than the bar!!!) The breakfast was delicious. The fruit was very fresh and the home made granola tasty. My only cons -- the bar closed at 9 which is early, and meant members of the party had no place to congregate and relax after coming home from dinner. In addition, while the cheese plate was good and reasonably priced, the $14 carrot cake was small, dry and disappointing.

Customer review rating 5.0/5

Jeanvejouh O. -. Solo - 22/10/2021 Confirmed reviews ALL

Awesome...customer service are professional. The place was clean and relaxing.

Enjoyable stay

Customer review rating 4.5/5

Anonymous Families - 22/10/2021 Confirmed reviews ALL

Appreciated that room preference was recognized and honored - thank you. High quality room, expedient check in and check out, friendly staff. Only areas of constructive feedback: (i) difficult to reach front desk by phone when in the hotel; (ii) usual Fairmont welcome benefits incl. drink vouchers were not provided

great stay

Customer review rating 5.0/5

Sue Couples - 22/10/2021 Confirmed reviews ALL

We were given early check in and late check out which, with only a one night stay, extended our fun in the city. The room was clean and nice and the staff very helpful.

Nice View

Customer review rating 2.5/5

Ken J. Families - 22/10/2021 Confirmed reviews ALL

I was extremely disappointed with my latest experience at the Fairmont San Francisco. As a top tier supporter of Fairmont properties, I found from the moment of check in the level of service to be unsatisfactory. While the view from the room was wonderful, there was no in room greeting, no Fairmont fit service and no recognition at all to my commitment to supporting the Fairmont brand. This is in contrast to the exceptional service I receive from the Fairmont Canadian locations. This concerns me about supporting Fairmont properties when conducting foreign travel outside of Canada and will likely steer me to the Four Seasons experience. As a note, the hotel offers no early morning amenities. Travelers arriving from the eastern time zone have no access to food, coffee or fitness until after 7:00am. Again, a failure of service. Thank you

Good, but not the usual great

Customer review rating 3.5/5

R. H. Families - 22/10/2021 Confirmed reviews ALL

We love the Fairmont but this stay was disappointing. We understand the changes due to Covid, but the room rates to not reflect the reduction in services. For example, no bottled water in room!

Comfortable

Customer review rating 4.5/5

John C. Couples - 22/10/2021 Confirmed reviews ALL

The Fairmont is my "go to" hotel in the City. Always comfortable. No surprises. Lots of fun in the Tonga room.

Great location and excellent staff.

Customer review rating 5.0/5

Cindy Couples - 22/10/2021 Confirmed reviews ALL

Our stay was wonderful. This is our second trip to San Francisco and we have stayed at the Fairmont both times because of the excellent staff and your location.

Nice stay

Customer review rating 3.5/5

Amanda Couples - 21/10/2021 Confirmed reviews ALL

We booked through a wedding block which was easy and as advertised. Our room was spacious with nice toiletries. The only glaring issue was that the toilet ran constantly. We discovered this late on our first night, which made us not willing to go through the hassle of changing rooms. It was a slight distraction while sleeping. The hotel staff was nice and accommodating with everything else. The building is beautiful and we enjoyed the hotel restaurant as there is not much in the way of food and drink in walking distance.

Customer review rating 4.5/5

John S. Families - 21/10/2021 Confirmed reviews ALL

We had a wonderful time, our only complaint was that the bar and food service was to limited on a Friday afternoon which did not make sense.

Nice location. Beautiful historic hotel.

Customer review rating 4.5/5

Anonymous Families - 21/10/2021 Confirmed reviews ALL

Beautiful historic hotel. I don’t usually be stay at such learn hotels but the service was kind.

Incredible view

Customer review rating 4.5/5

Anonymous Couples - 21/10/2021 Confirmed reviews ALL

Ended up in a corner suite overlooking Alcatraz- great view on a sunny day.

Nice to feel a little fancy...

Customer review rating 5.0/5

Teachers O. A. B. Friends - 21/10/2021 Confirmed reviews ALL

This was a splurge for us so it was just nice to feel a little fancy. We are both full time teachers in the central valley of California. We love to get to the city when we can and usually do it on a B.. Pulling up to the SF Fairmont and being greeting by the vallet is wonderful. The "lobby" is amazing and made me feel like I was looking at a bit of history. Even though we got the least expensive room we had a great view of the patio roof top where we watched a beautiful wedding reception. So fun! This was a contempory room. We loved the location, close to China Town, the Ferry Building, and fantastic food! We will be saving our pennies so that we can go back and try a room on the original, historical side.

Should not be operating!

Customer review rating 1.5/5

Anonymous Families - 21/10/2021 Confirmed reviews ALL

Should not be charging $$$ for the room we stayed in- tower corner suite- 1. No room service? 2. No fridge and when you call $25???! 3. Hasn’t been cleaned since???! 4. No one answers phone 5. Took 45 minutes to get coffee in the morning 6. Vents disgusting 7. No duvets-just the thinnest blanket and sheet- 8. Only bell staff that is decent! 9. Pissed that we were not told there is no way to get decent food service-should have been told all this prior to booking!!!!

Short of expectations

Customer review rating 2.0/5

A M. Friends - 21/10/2021 Confirmed reviews ALL

6 day stay. Not even close to the service and culture I expect from what was once San Francisco’s premiere hotel

Great view, disappointed with service/amenities

Customer review rating 3.5/5

Beth M. Couples - 20/10/2021 Confirmed reviews ALL

Used to live in SF and came back to renew our wedding vows. We love the location of the Fairmont and the views can't be beat. Given Covid though, the service was spotty/amenities limited. We understand everyone is doing their best given current times but would have been nice if this info was communicated prior to staying. We were told that no hourly employees were allowed to work full time to avoid paying medical, so there was no room service, limited service in bar/restaurant, and slow response times in general. A little disappointing when we had a booked a suite and tough as there aren't any food outlets nearby. Not the end of the world though.

Customer review rating 4.5/5

John T. Business - 20/10/2021 Confirmed reviews ALL

Outstanding…except took a while to get coffee pods

Great as usual!

Customer review rating 5.0/5

Victoria C. Couples - 20/10/2021 Confirmed reviews ALL

One of my favorite places to stay in San Francisco, love the Fairmont. The service and staff are consistent, professional and friendly.

A shell of its former self

TripAdvisor rating 2.0/5

spratt2021 29/03/2021 TripAdvisor review

Staying at the Fairmont in San Francisco has always been about the total experience, a feeling of luxury with professional top of the line service. The beautiful view is still there, but the hotel feels abandoned. No restaurants or room service, not even coffee pods or mini bar in the rooms, and you can't help but feel sad for all of the staff who have apparently lost their jobs. Depressing

Dear spratt2021, Thank you for taking the time to review your stay. Working within the current city health restrictions we hope to be able to reopen all of our full service amenities in the near future. Just this week we have been able to reintroduce dinner service 7 days a week! We hope to welcome you back soon when restrictions are lifted to provide you with a stay in which we exceed your expectations.

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