Customer review rating 4.4/5 9,860 reviews
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One of San Francisco's most iconic luxury hote ls, famed for impeccable, attentive service
Located in vibrant Nob Hill, near the Financia l District, Chinatown and the Embarcadero
Lavishly appointed rooms and suites, most with sweeping views
Fine dining at the elegant Laurel Court and Po lynesian-fusion cuisine at the Tonga Room
Check-in from 16h00
Check out up to 11h00
Fairmont San Francisco hotel provides accommodations that are a testament to luxury with 591 individually furnished and decorated guest rooms. The 62 elegant suites offer impressive views of the City and Bay. The Fairmont hotel in San Francisco, CA, is an ideal escape. Built in 1907- the hotel combines a classic ambiance with modern amenities.
Number of meeting rooms: 22
Maximum size: 1,055 m²
Maximum capacity: 1368 people
Maximum banquet capacity: 970 people
100% genuine reviews from our guestsFind out more
Annie Families - 02/04/2021 Confirmed reviews ALL
I spent two nights here for my birthday and it was exceptional in every aspect. The property is gorgeous and our room was spacious and beautifully decorated. We spent most of our time on the balcony enjoying the spectacular view. I didn’t want to get out of bed because it was so comfortable and luxurious. Staff went above and beyond and we can’t wait to come back
Disappointed with the lack of services
Anonymous Families - 02/04/2021 Confirmed reviews ALL
We were quite surprised to be given a piece of paper when we checked in describing all the of the services not available during our stay. The room price certainly did not reflect all the things we were not getting we normally do at a Fairmont stay, e.g. room cleaning, room service, fitness center, coffee even. I had to call the desk every single time for everything! It was quite horrible actually. Calling to have new towels AND dirty towels "picked up"?! And, with no room service, we had to order take out every night. There was there absolutely no help, e.g. a helpful list of hotel recommended restaurants, to us for food service from the hotel. We had to call every morning to have the food garbage picked up. This stay was so lacking in thoughtfulness, customer service, and professional hospitality that we have down-graded our view of the Fairmont management.
Thomas Couples - 01/04/2021 Confirmed reviews ALL
I found Fairmont Hotel randomly via Accor Hotel because my company has relations with Accor Hotel. Fairmont Hotel was actually a lot nicer than expected and big too. The Laurel Court is particularly nice and wide. I wish I can see what this hotel is like when its active.
Brian S. Couples - 01/04/2021 Confirmed reviews ALL
My wife and I recently stayed at the fairmont on March 22-24 in the Signature Golden Gate Suite. We came in from Reno, NV. We were very disappointed with our stay. We were in town for a medical procedure and booked this very nice hotel to feel as comfortable as possible during our stay in SF. It was very disappointing to have the website say that the restaurant was open for "Grab and Go" (happy to provide a screenshot of the fairmont homepage), only to have that actually mean minor breakfast items only. That was a really misleading statement. It was a very big disappointment to find out that room service, and/or take out dinner was not an option only, once we had arrived. When we checked in we were never told we had access to WIFI or what the WIFI passcode was. It wasn't on any of the paperwork we received from the front desk and it wasn't until a day later when we asked if we could have WIFI service, since there were zero amenities available during our stay, that someone told us what the passcode was. We had issues even getting ice up to our room. We asked twice for ice to be delivered to the room. We asked for extra glasses and were brought paper cups. We texted the front counter to let them know that we had ordered food from a nearby restaurant and that it would be delivered at 5:30. (I'm happy to send screenshots of the conversation) They never let us know when it arrived. We had to go check on it and our very expensive dinner was all but cold. All in all the view was the only redeeming factor for this $700/night room that we booked. I definitely expected a much different experience for that kind of money and a 4 star hotel. We weren't even asked how our stay was on the way out. It was pretty disappointing all around for a hotel with such a prestigious history.
Ed Couples - 01/04/2021 Confirmed reviews ALL
Although the hotel seemed empty due to restrictions it was still a lovely stay. Our suite 12 had incredible views of the Bridge and Alcatraz.
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