Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 4,091 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,091 reviews

TripAdvisor Rating  4.2/5  5,307 reviews

Customer review rating 5.0/5

Desirae S. Families - Confirmed reviews ALL

We had a room with an amazing view, the beds and the room were comfortable, the food was so good. The staff is very friendly.

Customer review rating 3.0/5

Kathryn C. Couples - Confirmed reviews ALL

The brunch was disappointing. Not at all worth the price.

Customer review rating 5.0/5

Chelsea P. Families - Confirmed reviews ALL

Location was nice. Rooms absolutely gorgeous . Free swag. World class gym and nice hygiene products

Customer review rating 3.5/5

Graham C. Couples - Confirmed reviews ALL

I booked a room on Dec 19th for Dec 31st, and planned travel to California that day hoping to enjoy New Year's Eve in San Francisco. I specifically requested a room on a high floor with a view of the San Francisco Bay and this request was acknowledged and confirmed in writing. I could never get through to the front desk on the phone to get details of the room, which cost over $1000. The concierge left a message with the front desk asking them to call me but they never did. When we arrived, we were given a room next to the elevators and the ice machine with a view of the city buildings. I spoke to a manager at the front desk who seemed unable to solve the problem and then disappeared. At about 10pm a check-in clerk assigned us to the kind of room we had reserved. We would like to thank Juan Martinez for his help in eventually making the evening good.

Customer review rating 2.5/5

Michael T. Couples - Confirmed reviews ALL

there was an issue with someone else's hair in our bathroom that took quite a few interactions with staff to fix (cleaners came to clean but missed the spot several times). We were given extra credit for our stay as a result which seemed resaonable . Breakfast was also a bit tricky, as staff misunderstood our order, and things were very late. All this may be because it was NYE so they were very busy.

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Other web-users rate our hotel

  • 855 reviews 8.7/10 Location
  • 2,159 reviews 7.1/10 Room
  • 2,099 reviews 7.6/10 Service
  • 94 reviews 5.2/10 WiFi
  • 824 reviews 7.7/10 Vibe
  • 782 reviews 7.1/10 Amenities
  • 577 reviews 5.1/10 Food
  • 517 reviews 5/10 Cleanliness

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