Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.3/5 4,029 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  4,029 reviews

TripAdvisor Rating  4.2/5  5,303 reviews

So disappointed!

TripAdvisor rating 2.0/5

maaronlay TripAdvisor review

This hotel is an absolute disappointment across the board. Poor service, terrible food, worn conditions in rooms, and no care for their guests overall. It is quite possibly the worst luxury hotel that I have ever visited. And parking is $112 per night. Save yourself the disappointment and book the Palace or another one of the city’s fine hotels.

Exceptional Holiday Tea at the Fairmont Hotel

TripAdvisor rating 5.0/5

mauijim96761 TripAdvisor review

I treated myself to holiday afternoon tea at the Fairmont Hotel and it didn't disappoint. The service was top notch. The food served was truly outstanding and loved the Christmas blend tea along with champagne service. Highly recommend this.

Customer review rating 1.5/5

Elizabeth V. Business - Confirmed reviews ALL

Valet and check-in excellent. Room outstanding. Breakfast at the restaurant terrible service. We ordered al a carte rather than the buffet. Twenty-seven dollars for pancakes, which arrived without butter, the butter arrived 10 min later hard as a rock and the pancakes were cold. No apologies. Then we had to almost tackle a waiter to get the check. And tip was included for a party of 2 but no one mentioned automatic tip! Not my usual Fairmont experience. .

Customer review rating 5.0/5

Barrett B. Business - Confirmed reviews ALL

I had an overnight stay for a business meeting and wished I could have stayed longer. The service was impeccable, the Christmas decorations were beautiful, and the location was perfect.

Customer review rating 4.5/5

Steven J. Business - Confirmed reviews ALL

I was at the Fairmont for meetings held in the ballroom. Every element was great. The only item that was less-than-ideal was that my room windows were very dirty and I couldn't see the holiday lights very well.

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Other web-users rate our hotel

  • 860 reviews 8.7/10 Location
  • 2,146 reviews 7.1/10 Room
  • 2,069 reviews 7.8/10 Service
  • 100 reviews 5.1/10 WiFi
  • 818 reviews 7.8/10 Vibe
  • 774 reviews 7.3/10 Amenities
  • 575 reviews 5.2/10 Food
  • 495 reviews 4.9/10 Cleanliness

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