Fairmont San Francisco 4 stars

Customer review rating (ALL Rating) 4.4/5 4,246 reviews

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Description

Hotel extras

  • One of San Francisco’s most iconic luxury hotels, famed for impeccable, attentive service

  • Located in vibrant Nob Hill, near the Financial District, Chinatown and the Embarcadero

  • Lavishly appointed rooms and suites, most with sweeping views

  • Fine dining at the elegant Laurel Court and Polynesian-fusion cuisine at the Tonga Room

Our accommodation(s)

Hotel location

Fairmont San Francisco

950 Mason Street
94108 SAN FRANCISCO
United States

GPS:37.792581, -122.410513

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  4,246 reviews

TripAdvisor Rating  4.5/5  5,216 reviews

Beautiful Location

Customer review rating 5.0/5

Hb M. Families - Confirmed reviews ALL

Absolutely wonderful experience! Such a lovely surprise to find the entire hotel decked out for the holidays! Our family thoroughly enjoyed the location, the decorations, the service, the room itself, all top-notch! Highly recommend!

Dear HB M., Thank you for your kind words and positive feedback! We are delighted to hear that you and your family enjoyed your stay, the festive decorations, and our service. We appreciate your recommendation and hope to welcome you back soon. Warm regards, Fairmont San Francisco

Great staff and management

Customer review rating 4.5/5

Augie B. Business - Confirmed reviews ALL

Great Staff and management. Had an issue with the billing and it was resolved satisfactorily by management and staff. Also the hospitality staff is great too.

Dear Augie B., Thank you for your kind words regarding our staff and management. We are delighted to hear that your billing issue was resolved to your satisfaction and appreciate your recognition of our hospitality team. Best regards, Fairmont San Francisco

Beautiful Room

Customer review rating 4.5/5

Cindi Solo - Confirmed reviews ALL

I stayed in a Suite with breathtaking views. I live in San Francisco, but sometimes like to venture out for a “staycation.” It was lovely!

Customer review rating 5.0/5

Cl Business - Confirmed reviews ALL

beautiful location, fantastic service

Dear CL, Thank you for your kind words regarding our beautiful location and fantastic service. We are delighted to hear that you enjoyed your stay with us and hope to welcome you back soon. Best regards, Fairmont San Francisco

Awesome special celebration for us at your remarkable hotel

Customer review rating 5.0/5

Daniel M. Couples - Confirmed reviews ALL

It was a celebration of my retirement and 35 years of marriage with my wife. I purchased a "package" at a fundraising auction for a terrific nonprofit organization that helps provide medical, dental, and mental health care in the SF Bay area to people with need. Our stay included one night in a deluxe room and breakfast in the Laurel cafe. We spent some time in the lobby looking at the gorgeous tree and gingerbread house - I did wonder where the Menorah was and felt that the equally important holiday of Chanukah was not represented in your holiday display. The room was clean, neat, beautiful with a fantastic city view. There was a little personal note of congrats on our celebration, along with three tasty sweet treats waiting for us! Thank you for that. the bed was comfy, we figured out how to sync with the TV and had a very restful sleep. We sampled the buffet breakfast in the Laurel Cafe the next morning, spent more time looking at the photographs in the hallway leading the tower elevators - some amazing historical moments captured on film! And then we checked out and returned home - with a great memory of a great special overnight treat for us. Thank you and thanks to your staff for a very pleasant and memorable stay and a very special thank you to Kendra Molino for helping to make this happen! Happy Holidays to all!

Dear Daniel M., Thank you for your thoughtful review and for choosing to celebrate such significant milestones with us. We are delighted to hear that your stay was enjoyable and that you appreciated the personal touches in your room, as well as the stunning views and our festive decorations. We value the diversity of our guests and understand the importance of representing various traditions during the holiday season. Your feedback regarding the holiday display is appreciated and will be taken into consideration for future events. It is wonderful to know that you had a restful sleep and enjoyed the breakfast at Laurel Cafe. We are grateful for your kind words towards our staff, especially Kendra Molino, who strives to create memorable experiences for our guests. We hope to welcome you back for another special occasion. Best regards, Fairmont San Francisco

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Other web-users rate our hotel

  • 900 reviews 8.8/10 Location
  • 2,188 reviews 7/10 Room
  • 2,042 reviews 7.9/10 Service
  • 106 reviews 5.8/10 WiFi
  • 827 reviews 7.7/10 Vibe
  • 787 reviews 7.3/10 Amenities
  • 625 reviews 5.6/10 Food
  • 541 reviews 5/10 Cleanliness

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