Fairmont Le Château Frontenac 5 stars

Customer review rating (ALL Rating) 4.7/5 7,436 reviews

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Description

Hotel extras

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Our accommodation(s)

Hotel location

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 5J5 QUEBEC CITY
Canada

GPS:46.811864, -71.20626

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,436 reviews

TripAdvisor Rating  4.5/5  8,132 reviews

Certificate of excellence 2024

Pay attention to the small things

TripAdvisor rating 4.0/5

Sunny B TripAdvisor review

The hotel is amazing and the views are to die for, but there was lack of attention to little things, like restocking the bathroom. Twice in our 5 days there, we had to call housekeeping (once for TP and once for lotion/conditioner). This is not an inexpensive hotel, and I expect more when I'm paying for this level of quality. Other than that it was a stellar experience.

Beautiful Hotel

Customer review rating 5.0/5

Cheryl C. Friends - Confirmed reviews ALL

The hotel is lovely and the staff were all extremely helpful.

Stunningly beautiful hotel worth a visit, but for the price, we recommend that you stay somewhere else.

TripAdvisor rating 3.0/5

FVP2013 TripAdvisor review

Overall amazingly beautiful and historic, with an outstanding location. You can feel history as you walk the halls! All said and done, due to an old lumpy King bed, billing errors, incorrect information provided at checkin where we were told that breakfast was not included, but in fact it was, incorrect billing at check out, and somewhat inattentive valet/doorman service, we'll not stay at this hotel again during our next visit to Quebec City which is a beautiful, charming, friendly, and inviting place to visit.

Great Stay!

TripAdvisor rating 5.0/5

michr TripAdvisor review

It was such a treat to stay at The Chateau Frontenac. I was thrilled that when we arrived, the Christmas decorations were up and it made everything so festive. Great care and detail is always taken to make this location look opulent, warm and inviting. Although I was expecting a courtyard view room I was absolutely thrilled that our room overlooked the water and the terrace. Truly wonderful. A stay at this hotel is like staying in a castle and it was a gorgeous place to be. Thank you.

Well located and nice place, really love the Chateau.

Customer review rating 4.0/5

Louise M. Couples - Confirmed reviews ALL

However, not satisfied of not being aware of Christmas activities offered and also did not receive the credit offered as part of this promotion. When I called to reserve I was looking for XMas promo. When we registered I ask the person for a list of activities. She gave me a card of activities in City of Quebec, so I thought there was none. That’s exactly why we were going. Thank you again for reading my message and wishing you a happy holiday! Louise

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Other web-users rate our hotel

  • 2,431 reviews 9.3/10 Location
  • 3,250 reviews 7.1/10 Room
  • 4,143 reviews 8.8/10 Service
  • 73 reviews 3.8/10 WiFi
  • 1,546 reviews 7.8/10 Amenities
  • 1,469 reviews 8.7/10 Vibe
  • 1,244 reviews 7.8/10 Food
  • 1,228 reviews 4.5/10 Comfort

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