Fairmont Le Château Frontenac

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Fairmont Le Château Frontenac 5 stars

Customer review rating (ALL Rating) 4.6/5 4,581 reviews

ALLSAFE approved hotel

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Description

Hotel extras

  • Labeled ALLSAFE

  • Heritage urban resort with views of the St. Lawrence River

  • Sumptuous accommodations in a UNESCO World Heritage Site

  • Wellness area with heated indoor pool, whirlpool, spa and gym

  • Pet-friendly luxury hotel within the walls of Old Québec City

Hotel location

Fairmont Le Château Frontenac

1 rue des Carrières, CITQ No. 040703
G1R 4P5 QUEBEC CITY
Canada

  • By plane

    MTL / P ELLIO TRUDEAU INTL APT  At 268km / 166.53 miles

  • By plane

    QUEBEC JEAN LESAGE INTL APT  At 18km / 11.18 miles

GPS:46.811864, -71.20626

Hotel services

Check-in from - Check out up to

In summary
On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our accommodation(s)

Stay in beautifully furnished accommodations with the best views of the St. Lawrence River or the fortified city in Old Québec. Our 611 guest rooms and suites combine historic European elegance with the latest technologies and unparalleled service. In any one of our beautifully furnished accommodations including 611 guestrooms and suites, you will feel an elegant touch of historic Europe. Our accommodations offer an unparalleled level of luxury and service.

Our guest reviews

Our guest reviews for
Fairmont Le Château Frontenac

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  4,581 reviews

TripAdvisor Rating  4.5/5  7,143 reviews

Certificate of excellence 2022

Customer review rating 4.0/5

James M. Couples - Confirmed reviews ALL

Nice service, nice rooms , but too noice, kids running at hall , 11 pm??

Wonderful as always

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

Wonderful stay. View wasn’t the best but the overall appeal of the facility is superior. Had a wonderful breakfast in the dining room (window side). Two of our party had the hot buffet and I had the continental. I cannot imagine anything that could have been added to the selection. It was outstanding, as was our visit to the lounge, where the server went out of his way to make a very fancy non-alcoholic cocktail, much appreciated.

Awesome experience!

Customer review rating 5.0/5

Mark S. Couples - Confirmed reviews ALL

The hotel is beautiful, the rooms are well laid out and very comfortable, and we really enjoyed the gold club experience!

Dear Monsieur S., We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Enjoyable stay.

Customer review rating 4.5/5

Anonymous Couples - Confirmed reviews ALL

Rooms were very nice and service to the room was excellent. Some of the warm appetizers and breakfast items on the Gold Floor were not as tasty or fresh as they could be. But overall service and food was good to excellent.

Great hotel, welcoming staff.

Customer review rating 4.5/5

Lynn Families - Confirmed reviews ALL

The best!

Dear Madame J. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Best Hotel in Quebec!

Customer review rating 5.0/5

Pam Couples - Confirmed reviews ALL

We have been coming there every year for several years now, and always enjoy our stay. The hotel is fabulous and the location could not be better.

Dear Monsieur W., We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Best place to stay in Quebec City

Customer review rating 5.0/5

Peter H. Couples - Confirmed reviews ALL

Facility and staff are top notch.

Dear Monsieur H., We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

FABULOUS STAY

Customer review rating 4.5/5

Anonymous Families - Confirmed reviews ALL

From the minute you enter the lobby to getting checked in, one can feel the history and culture. I had forgotten how beautiful the hotel is - inside and outdoors. The views, the vibe. My only regret we didn't have time to stop in the 1608 for a drink! We had a great trip and will definitely be back soon.

Dear Madame D. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Beautiful stay

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Our stay at the Frontenac was absolutely exceptional.

Dear Monsieur C., We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Welcoming Atmosphere

Customer review rating 4.0/5

Chris C. Couples - Confirmed reviews ALL

Was a delightful experience, such a memorable stay, hotel staff is really professional. Would visit again.

Dear Monsieur C. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. As of the mini toileteries, I am pretty sure they will still be available on request. You will need to validate with the respective property. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

great stay

Customer review rating 4.5/5

Don C. Couples - Confirmed reviews ALL

From reception to dining and room cleaning all was superb.

Dear Monsieur c. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team, more specifically our amazing Swann. We are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We can see that you are not already a member of our loyalty program. Did you know that members can save up to 10% on their stay and can enjoy a complimentary welcome cocktail every visit? We just sent you an information email at the same address, or you can clic the link down below. Do not hesitate if you have any questions. You can as well reply to me with your member number. It would by my pleasure to add your last stay to your profile! https://bit.ly/3jf5830 Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Amazing staff and great food

Customer review rating 5.0/5

Robert M. Couples - Confirmed reviews ALL

One of the best Fairmont hotels in North America, great food and all of the staff went above and beyond to make us feel at home

Dear Monsieur M., We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Great buffet breakfast

Customer review rating 5.0/5

Pat A. I. F. T. Couples - Confirmed reviews ALL

Enjoyed will come again, we have stayed with you before. Always good service.

Dear Monsieur H. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team, more specifically the team of the Sam. We are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We can see that you are not already a member of our loyalty program. Did you know that members can save up to 10% on their stay and can enjoy a complimentary welcome cocktail every visit? We just sent you an information email at the same address, or you can clic the link down below. Do not hesitate if you have any questions. You can as well reply to me with your member number. It would by my pleasure to add your last stay to your profile! https://bit.ly/3jf5830 Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Perfect place to celebrate a milestone birthday!

Customer review rating 5.0/5

Sharon Couples - Confirmed reviews ALL

We were welcomed to the Frontenac even before we arrived, with emails from the staff. Our stay was for my 70th birthday, and was a dream come true for me, having first seen the hotel when I was a young girl. We had a lovely room with a city view, access to the Lounge, and a birthday treat awaiting me when we arrived. Each staff member we encountered was gracious. It was a lovely, lovely stay.

Dear We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Excellent Location

Customer review rating 4.0/5

Surendrakumar R. Families - Confirmed reviews ALL

We were pleased that we chose to stay @ this beautiful hotel. One complain though, we requested Refrigerator to store milk for our 9 months old child. Guest service told us that someone would bring that next day morning. We stayed there three nights. No one showed up with refrigerator. And we had to use ice bucket with full of ice. That is big disappointment with their service. Other than everything was excellent.

Dear Monsieur R. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. As of the refrigerator, we understand the inconvenience and apologize for that. We will do a follow up with the respective manager to make sure it does not happen again. Thank you for your comprehension. Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

Beautiful hotel, wonderful staff

Customer review rating 4.5/5

Jennifer Families - Confirmed reviews ALL

I brought my parents back to the Frontenac for their 50th wedding anniversary after they came here for both their honeymoon and their 25th. The staff helped with all the details and made the stay extra special.

Dear Madame P. We very much appreciate your comments regarding your recent stay at Fairmont Le Château Frontenac. It is always a pleasure to receive positive feedback, we are always delighted to know how much you appreciate it. We will share your comments with our team as we are sure that this feedback will serve as an encouragement to all of our staff member as we strive to continuously improve the quality of our services. We can see that you are not already a member of our loyalty program. Did you know that members can save up to 10% on their stay and can enjoy a complimentary welcome cocktail every visit? We just sent you an information email at the same address, or you can clic the link down below. Do not hesitate if you have any questions. You can as well reply to me with your member number. It would by my pleasure to add your last stay to your profile! https://bit.ly/3jf5830 Thank you again for sharing your experience and we hope your next visit will be as incredible as the previous one. Sincerely, ESTHER FORTIN DIRECTRICE EXPÉRIENCE CLIENT ET DÉVELOPPEMENT DURABLE/ Championne ALL GUEST EXPERIENCE AND SUSTAINABLE DEVELOPMENT MANAGER/ ALL champion Fairmont Le Château Frontenac 1 rue des Carrières Québec, Québec Canada G1R 4P5 es… fairmont.com https://www.facebook.com/FairmontChateauFrontenac

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