Fairmont Breakers Long Beach 4 stars

Customer review rating (ALL Rating) 4.5/5 815 reviews

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210 E Ocean Blvd, 90802 Long Beach, United States

Description

Hotel extras

  • Embrace the Legacy, Experience the Luxury

  • Immerse Yourself in a Restorative Retreat

  • Sky Room: Dine Among the Stars

  • Sunset is just the Beginning

  • Elevated Coastal Italian Dining

Our accommodation(s)

Hotel location

Fairmont Breakers Long Beach

210 E Ocean Blvd
90802 Long Beach
United States

GPS:33.76672, -118.19046

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  815 reviews

Customer review rating 5.0/5

Abhishek S. Friends - Confirmed reviews ALL

Loved every part of it, the location, the service, staff and the offers I got from amex platinum.

Dear Guest, Thank you for your positive feedback regarding your recent stay at Fairmont Breakers Long Beach. We are delighted to hear that you enjoyed our location, service, and special offers. Your satisfaction is our priority, and we appreciate your kind words about our staff. Looking forward to welcoming you back in the near future! With gratitude, Maile Montas, Executive Assistant to General Manager

Customer review rating 3.5/5

Ana L. Families - Confirmed reviews ALL

This hotel is very nice and we would have loved to say we enjoyed it but we would not stay again. We were only staying the night before a flight to Hawaii the next morning and wanted to utilize the Amex Fine Hotel and Resorts benefit. However, the delay in check in was a real hassle and first impressions are lasting impressions. We arrived at the normal check in time and were kind of annoyed from the start so we didn’t bother with dinner there.

Dear Valued Guest, Thank you for your feedback regarding your recent stay. We are pleased to hear that you found our hotel to be luxurious. However, I sincerely apologize for the inconvenience you experienced with the check-in process. We understand that a timely check-in is crucial, especially when guests have travel plans to consider. We appreciate your comments as they help us identify areas for improvement and hope to have the opportunity to welcome you back in the future for a more seamless experience. Sincerely, Maile Montas, Executive Assistant to General Manager

Customer review rating 1.5/5

Stan A. Couples - Confirmed reviews ALL

I had incredibly poor service at the restaurant, and then I was double billed for my room.

Dear Guest, Thank you for taking the time to share your feedback. Please accept our sincere apologies for the service shortcomings you experienced at the restaurant, as well as the billing error with your room. This is certainly not the level of care or accuracy we strive to provide, and I regret the frustration this caused during your stay. Your comments have been shared with our leadership teams for immediate review to ensure both service standards and billing procedures are reinforced. We take matters such as these very seriously, as they directly impact the trust our guests place in us. Thank you again for bringing this to our attention. We truly value your feedback and hope to have the opportunity to restore your confidence and welcome you back to Fairmont Breakers for a more seamless and enjoyable experience in the future. Sincerely, Maile Montas, Executive Assistant to General Manager

Customer review rating 3.5/5

Norbert L. Couples - Confirmed reviews ALL

We chose to book our stay at the Fairmont Breakers in Long Beach based on the excellent reviews and to celebrate the start of the New Year. Our stay was from December 29 through January 3 in Room 316. We arrived late on December 29, and the check-in process was excellent. The room itself was exceptional—especially the mattress and bed linens. The in-room Nespresso machine with German porcelain espresso and coffee cups added to the first-class feel. The color palette, fixtures, and overall design were beautifully appointed. The bathroom was also very well equipped, with everything a traveler could need thoughtfully provided. The hotel was understandably very busy during this time. We needed to book a separate room for our daughter who was traveling with us. When I made the reservation, the room description stated that it would sleep three; however, that was not the case. We attempted to change to a larger suite or book an additional room at the hotel but were unable to do so, which I fully understand given the time of year and high occupancy. I was able to secure a room across the street at the Westin. Aside from walking our daughter back and forth, the experience was positive at both hotels. Beginning on Wednesday, December 31, our level of room service started to degrade. There was no soap in the shower. On January 1, after returning late in the evening, our room still had used dishes present, towels left on the sofa, no bath mats in the bathroom, and no coffee, tea, or complimentary water replenished. I am not complaining, but this was disappointing given the nightly cost of our accommodations. Fortunately, there was a linen cart staged on the third floor, which allowed us to obtain what we needed. My wife ended up washing the dishes in the room. Again, I am not complaining nor expecting any discounts. As a business owner myself, I fully understand that things happen—employees call out, and staff often have to cover additional shifts. I also want to note that we used the in-room dining service daily, and both the food and service were exceptional throughout our stay. Thank you for taking the time to review this feedback. Overall, we truly enjoyed our stay and appreciated many of the thoughtful details that make the Fairmont Breakers a special property. Sincerely, Norbert L.

Dear Valued Guest, Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Breakers Long Beach. We are pleased to hear that your check-in experience was seamless and that you enjoyed the comfort of your room, including the amenities provided. We are, however, disheartened to learn about the issues you encountered with room service and the oversight regarding the replenishment of essential items during your stay. While we strive to maintain the highest standards, the busy holiday period can sometimes impact our service delivery. Your understanding as a fellow business owner is greatly appreciated. We are glad to know that you found a solution for your daughter’s accommodation and that your experience with our in-room dining service met your expectations. Your feedback is invaluable to us, and we will continue to evaluate our service processes to enhance the guest experience. Thank you once again for your insights. We hope to welcome you back to Fairmont Breakers in the future for an even more exceptional experience. Sincerely, Maile Montas, Executive Assistant to General Manager

Customer review rating 5.0/5

Stuart S. Couples - Confirmed reviews ALL

Stayed one night as we had dined in the Skyroom years ago, the service was outstanding and the hotel is beautiful. We plan to stay in the Fairmont whenever we come to Southern California

Dear Guest, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed our beautiful hotel and the outstanding service at Sky Room. It is wonderful to know your visit brought both moments of nostalgia and new memories to cherish. We look forward to welcoming you back to Fairmont Breakers Long Beach on your next visit to Southern California. Sincerely, Maile Montas, Executive Assistant to General Manager

Other web-users rate our hotel

  • 215 reviews 9.1/10 Location
  • 479 reviews 7.7/10 Room
  • 636 reviews 8.4/10 Service
  • 244 reviews 8.3/10 Amenities
  • 220 reviews 9.4/10 Vibe
  • 135 reviews 7.1/10 Cleanliness
  • 99 reviews 8.8/10 Bar
  • 60 reviews 6.1/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.