Fairmont Breakers Long Beach 4 stars

Customer review rating (ALL Rating) 4.5/5 697 reviews

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Description

Hotel extras

  • Embrace the Legacy, Experience the Luxury

  • Immerse Yourself in a Restorative Retreat

  • Sky Room: Dine Among the Stars

  • Sunset is just the Beginning

  • Elevated Coastal Italian Dining

Our accommodation(s)

Hotel location

Fairmont Breakers Long Beach

210 E Ocean Blvd
90802 Long Beach
United States

GPS:33.76672, -118.19046

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  697 reviews

Customer review rating 4.0/5

Giovanni T. Business - Confirmed reviews ALL

It was the perfect place for reaching the convention center and, on the evenings for going downtown. The staff was friendly and welcoming, and helping with an issue I had with my credit card.

Dear Guest, Thank you for your kind words regarding our location and staff. We are pleased to hear that you found our team helpful during your stay. It is our aim to provide a comfortable experience for all our guests, and we look forward to welcoming you back to Fairmont Breakers Long Beach. Warm regards, Maile Montas, Executive Assistant to General Manager

Customer review rating 5.0/5

Rhea R. Business - Confirmed reviews ALL

We had a nonprofit board retreat here in mid-November and had a wonderful time! The conference rooms were spacious and allowed us to conduct business as well as our team building exercise. Received lots of compliments about the food at the post-meeting reception and dinner. Staff was very responsive to our needs. Thank you for a great experience!

Dear Valued Guest, Thank you for your positive feedback regarding your recent retreat at Fairmont Breakers. We are delighted to hear that our conference rooms met your needs and that you enjoyed the dining options. It is rewarding to know that our staff contributed to your overall experience. Both Terrance and Brianna will be recognized for their service. We appreciate your kind words and hope to welcome you back for future events. Best regards, Maile Montas, Executive Assistant to General Manager

Customer review rating 3.0/5

Kevin N. Business - Confirmed reviews ALL

We had a reservation that was changed less than 24 hours prior to our arrival. We were then promised a room at check-in which again was not delivered. When we contacted the front desk and requested to manager, we were told she would come see us in 20 minutes. She did not. Her assistant was sent in her absence, because “she was too busy” an hour later. The assistant (Kayla?) was quite polite and did her best to rectify the situation. She ultimately provided a good alternative and also treated us to dinner.

Thank you for sharing your feedback regarding your recent visit. I want to extend my sincerest apologies for the inconsistencies you experienced, and the frustration caused during what should have been a seamless stay. We understand how disappointing it must have been to have your reservation changed less than 24 hours prior to arrival, followed by a promise at check-in that was not fulfilled. Additionally, the delay in managerial follow-up and the lack of direct communication from our team fell short of the service standards we strive to uphold. While I am grateful that Kyrah was able to provide an alternative solution and arrange dinner for you, I recognize that this does not fully make up for the inconvenience and disruption you encountered. These issues reflect growing pains as we work to improve our processes, but that is no excuse for the impact on your experience. Please know that we are taking immediate steps to ensure better communication and accountability so that situations like this do not occur again. Your feedback is invaluable in helping us improve, and we truly appreciate your candor. Thank you again for your patience and understanding. We hope to have the chance to restore your confidence in us on a future visit. Yours in Service, Alexander Nicosia Director of Rooms Fairmont, Breakers, Long Beach

Customer review rating 5.0/5

Catherine C. Couples - Confirmed reviews ALL

The hotel is fully renovated, very luxurious and classy.

Dear Guest, Thank you for your generous rating and feedback. We are pleased to hear that you found Fairmont Breakers Long Beach luxurious and classy. Your comments are greatly appreciated, and we look forward to welcoming you back in the future. Sincerely, Maile Montas, Executive Assistant to General Manager

Customer review rating 5.0/5

Cecelia G. V. Families - Confirmed reviews ALL

Personnel was great, I just freaked out a little when I did not open the door immediately when the service came around and they were going to open the door. Maybe gice it a little longer before trying to open the door.

Dear Guest, Thank you sincerely for taking the time to share your feedback following your recent stay. We are delighted to know you enjoyed our location and that our team made you feel well cared for during your visit. Your note regarding our door service timing is truly appreciated, and we will be reviewing this with our team to ensure we continue to refine the guest experience. If your travels bring you back to Long Beach, we would be honored to welcome you again. With appreciation, Maile Montas, Executive Assistant to General Manager

Other web-users rate our hotel

  • 192 reviews 8.6/10 Location
  • 419 reviews 7.4/10 Room
  • 560 reviews 8.4/10 Service
  • 219 reviews 8.4/10 Amenities
  • 188 reviews 9.4/10 Vibe
  • 123 reviews 7.1/10 Cleanliness
  • 87 reviews 8.6/10 Bar
  • 52 reviews 6.4/10 Breakfast

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