Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,527 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,527 reviews

TripAdvisor Rating  4.5/5  9,659 reviews

Certificate of excellence 2024

Great Place!

TripAdvisor rating 5.0/5

Fasteddys TripAdvisor review

Was a incredible experience! The staff in every part of the resort was over the top! From the restaurants to the other resort offerings they all exceeded our expectations from when we arrived to when we departed! You will not be dis appointed!

Thank you for visiting from Idaho! We are pleased that you enjoyed your stay and hope to see you again soon. ~ Fairmont Banff Springs

Beautiful, historic hotel

TripAdvisor rating 4.0/5

Lpfetzer Couples - TripAdvisor review

Beautiful setting. Gorgeous historic hotel. Most staff extremely helpful and knowledgeable. Being an older hotel, expect a small room and a tiny bathroom unless you do a serious upgrade to Concierge level. Extremely classy with a comfortable vibe. Most patrons in active wear so no need to dress formally. Staff appeared to all have a great knowledge of the hotel history, offerings, and the surrounding area

We hope you had an enjoyable trip from New York. We appreciate your business and your feedback. Thank you for sharing! ~ Fairmont Banff Springs

Anniversary Celebration at the Castle in the Rockies

TripAdvisor rating 5.0/5

Nancy L Couples - TripAdvisor review

My husband and I recently returned from a stay on the Gold Floor in celebration of our 41st Anniversary. The moment you arrive at the Fairmont Gold private entrance you are treated like royalty. The wonderful staff who valet parked our vehicle, and the attendants who brought our bags to our room ensured that this was the beginning of an extraordinaire holiday. The mountain view in our room on the Gold Floor was amazing. Our room was spacious, very clean, quiet, and we enjoyed a wonderful sleep. There were even handcrafted chocolates in our room when we arrived. The food on Gold Floor was delicious, and beautifully prepared. The staff were very efficient and always seeking ways to make our stay enjoyable. Quentin was especially helpful, and always ensured we were well taken care of. We so appreciated the champagne and chocolate covered strawberries and a card from Angela and Tanya that were waiting in our room in celebration of our anniversary. They even remembered it had been my husband’s birthday as well! These are the extra lovely touches that made our stay above and beyond what we ever expected. We enjoyed two day trips to the Spa. The Spa staff are kind, knowledgeable and ensure that your visit will be relaxing. The mineral pool was wonderful! Exactly what was needed! We felt very relaxed and rejuvenated! We are grateful for the wonderful memories and fantastic experience we enjoyed! We are grateful to the entire Gold Floor staff for a wonderful, relaxing stay! Can’t wait to come again!

We are happy to see that you had a memorable anniversary and birthday celebrations. Our team will really appreciate the positive review. Thank you for visiting from Medicine Hat and we hope to see you again! ~ Fairmont Banff Springs

Spectacular, wildly expensive, smallest hotel bathroom I've encountered in 20 countries

TripAdvisor rating 4.0/5

JoeNathan9249 TripAdvisor review

Spectacular, wildly expensive, with surprisingly tiny bathrooms in some of the most costly rooms. That's how I'd describe this place. It is huge, and we splurged on a room that faced the river. The view is incredible. The bathroom was tiny. It was one of the smallest bathrooms I've seen in a hotel anywhere in the world. There was a sitting area that really was wasted space. We stayed here 5 nights - 2 in a room that was more tnan $1800 per night, 3 in a room with a tour group that was less expensive and faced toward mountains, but not the mountains and river. The most expensive room's "Fairmont Gold" also include access to a room where you can get some "free food. " So you can factor in the cost of breakfast in the "Fairmont Gold Rooms. There is a free daily tour of the hotel, which is quite interesting - including the fact that the hotel was built backwards from the architect's plan. When I complained about the tiny bathroom, the manager "comped" us on a lunch that we had at the patio restaurant (reviewed separately - which is wonderful) Bottom line - I might go here for 1-2 nights on the less expensive side of the hotel.

Thank you for your candid reflection on your experience and for visiting from Minnesota. Rest assured that it will reach our management team. We do hope that you were warmly welcomed by engaged employees here and that you did have some lasting memories. We appreciate your taking the time to post a review. ~ Fairmont Banff Springs

Treated like royalty!

Customer review rating 5.0/5

Sharon Couples - Confirmed reviews ALL

An experience like no other! Nothing but perfection during our stay!

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs and we are so pleased that you felt like 'royalty' in our care! Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

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