Fairmont Banff Springs 5 stars

Customer review rating (ALL Rating) 4.7/5 6,214 reviews

Fairmont Banff Springs - Image 1
Fairmont Banff Springs - Image 2
Fairmont Banff Springs - Image 3
Fairmont Banff Springs - Image 4

Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Book this hotel
Room 1

Located throughout the resort, ideal for a couple or individual.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows
  • 2 pers. max
  • 18 m² / 193 sq ft
  • Bedding 1 x Queen size bed(s)

Featuring spectacular mountain views these rooms are located throughout the resort, ideal for a couple or individual.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

King size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Featuring spectacular mountain views these rooms are located throughout the resort, ideal for a couple or individual.

Max. number of persons
2
Area
From 18 m² / 193 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located throughout the resort, these guest rooms feature additional space, ideal for a couple or individual.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located throughout the resort, these guest rooms feature additional space, ideal for a couple or individual.

Max. number of persons
2
Area
From 28 m² / 301 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located throughout the resort, ideal for a couple or individual.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Featuring spectacular mountain views these rooms are located throughout the resort, ideal for a couple or individual.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located throughout the resort, these guest rooms feature additional space, ideal for a couple or small family.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Featuring spectacular mountain views these rooms are located in the main building, ideal for a couple or small family.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Double bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Featuring spectacular mountain views these rooms are located in the main building, ideal for a couple or small family.

Max. number of persons
4
Area
From 32 m² / 344 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Featuring spectacular mountain views these rooms are located in the main building, ideal for a couple or individual.

Max. number of persons
3
Area
From 32 m² / 344 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Private check-in/out experience, concierge services, exclusive lounge with breakfast and evening canapes. Located on the 4th and 5th floors in the main building.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Private check-in/out experience, concierge services, exclusive lounge with breakfast and evening canapes. Located on the 4th and 5th floors in the main building.

Max. number of persons
2
Area
From 21 m² / 226 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Private check-in/out experience, concierge services, exclusive lounge with breakfast and evening canapes. Located on the 4th and 5th floors in the main building.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located in the hotel Gatehouse near the Adventure Centre, these guest rooms feature additional space, large bathroom and extra storage. Ideal for extended stays.

  • Views:

    Forest view

Max. number of persons
3
Area
From 33 m² / 355 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located in the hotel Gatehouse near the Adventure Centre, these guest rooms are ideal for a couple or individual.

  • Views:

    Forest view

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

Queen size bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located in the hotel Gatehouse near the Adventure Centre, these guest rooms feature additional space, large bathroom and extra storage. Ideal for small families.

  • Views:

    Forest view

Max. number of persons
4
Area
From 33 m² / 355 sq ft

Bedding

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located in the hotel Gatehouse near the Adventure Centre, these guest rooms feature built-in bunk beds, large bathroom and extra storage. Ideal for families.

  • Views:

    Forest view

Max. number of persons
4
Area
From 37 m² / 398 sq ft

Bedding

King size bed(s) x1

Bunk bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Featuring spectacular mountain views these guest rooms offer distinctive architectural design elements. Ideal for a couple, located in the main building.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Private check-in/out experience, concierge services, exclusive lounge with breakfast and evening canapes. Located on the 4th and 5th floors in the main building.

Max. number of persons
3
Area
From 21 m² / 226 sq ft

Bedding

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Located in the main building. Accessible room for wheelchairs with roll in shower and grab bars CDA.

Max. number of persons
2
Area
From 20 m² / 215 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

FAIRMONT GOLD 2BR SUITE 1 King, 1 Double - 850sf, 79sm, exclusive lounge with breakfast.

Private check-in/out experience, concierge services, exclusive lounge with breakfast and evening canapes. Located on the 4th and 5th floors in the main building.

Max. number of persons
6
Area
From 79 m² / 850 sq ft

Bedding

Double bed(s) x1

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

GATEHOUSE SUITE King - 450sf, 41sm, located in the Gatehouse.

Located in the hotel Gatehouse near the Adventure Centre, these suites feature additional space, large bathroom and extra storage. Ideal for extended stay.

  • Views:

    Forest view

Max. number of persons
3
Area
From 41 m² / 441 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Extra bed in room for child on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

GATEHOUSE SUITE 2 Queens - 450sf, 41sm, spacious accommodation, located in the Gatehouse.

Located in the hotel Gatehouse near the Adventure Centre, these suites feature additional space, large bathroom and extra storage. Ideal for families.

  • Views:

    Forest view

Max. number of persons
5
Area
From 41 m² / 441 sq ft

Bedding

Queen size bed(s) x2

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

GATEHOUSE FAMILY SUITE 1 King, 4 Twin Bunk Beds - 630sf, 74sm, located in the Gatehouse.

Located in the hotel Gatehouse near the Adventure Centre, these family suites feature a primary bedroom, 4 built-in bunk beds, 2 bathrooms and extra storage.

  • Views:

    Forest view

Max. number of persons
6
Area
From 58 m² / 624 sq ft

Bedding

King size bed(s) x1

Bunk bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

GATEHOUSE 2 BEDROOM SUITE 1 King, 2 Queens - 800sf, 74sm, located in the Gatehouse.

Located in the hotel Gatehouse near the Adventure Centre, these family suites feature two bedrooms, separate living room, 2 bathrooms and extra storage.

  • Views:

    Forest view

Max. number of persons
6
Area
From 74 m² / 796 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

1 BEDROOM SUITE King - 550sf, 51sm, Suite Life Perks, located in the main building.

Located in the main building, these suites feature a spacious living room with private entrance. Suite Life perks including VIP concierge, breakfast and parking.

Max. number of persons
4
Area
From 51 m² / 548 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

2 BEDROOM SUITE 1 King, 1 Double - 850sf, 79sm, Suite Life Perks, located in the main building

Located in the main building, these suites feature a spacious living room with private entrance. Suite Life perks including VIP concierge, breakfast and parking.

  • Views:

    Mountain view

Max. number of persons
6
Area
From 79 m² / 850 sq ft

Bedding

King size bed(s) x1

Double bed(s) x1

Double sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

JUNIOR SUITE VIEW King - 375sf, 35sm, open concept, preferred mountain views.

Featuring spectacular mountain views these suites are located in the main building, ideal for a couple or extended stay.

  • Views:

    Mountain view

Max. number of persons
3
Area
From 34 m² / 365 sq ft

Bedding

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

FAIRMONT GOLD JUNIOR SUITE King - 325sf, 30sm, open concept, exclusive lounge with breakfast.

Private check-in/out experience, concierge services, exclusive lounge with breakfast and evening canapes. Located on the 4th and 5th floors in the main building.

Max. number of persons
3
Area
From 30 m² / 322 sq ft

Bedding

King size bed(s) x1

Single sofa bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

TURRET 1 BEDROOM SUITE Queen - 325sf, 30sm, Suite Life Perks, located in the main building.

Lofted bedroom, spiral staircase, free-standing bathtub, popular for honeymoons. Suite Life perks including VIP concierge, breakfast and parking.

  • Views:

    Panorama view

Max. number of persons
2
Area
From 30 m² / 322 sq ft

Bedding

Queen size bed(s) x1

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

TERRACE 2 BEDROOM SUITE 1 King, 1 Queen - 630sf, 59sm, Suite Life Perks, outdoor terrace.

Located in the main building, these suites feature 2.5 bathrooms, bathtub, large outdoor terrace. Suite Life perks including VIP concierge, breakfast and parking.

  • Views:

    Mountain view

Max. number of persons
5
Area
From 59 m² / 635 sq ft

Bedding

King size bed(s) x1

Queen size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

MAJESTIC 2 BEDROOM SUITE 1 King, 2 Doubles - 850sf, 79sm, Suite Life Perks, mountain views.

Located in the main building, this impressive grand suite features sweeping views, 2.5 bathrooms. Suite Life perks including VIP concierge, breakfast and parking.

  • Views:

    Panorama view

Max. number of persons
6
Area
From 79 m² / 850 sq ft

Bedding

Double bed(s) x2

King size bed(s) x1

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Suite

CROWN 2 BEDROOM SUITE 2 Kings - 1500sf, 139sm, Suite Life Perks, 360 mountain views.

Set at the peak of the hotel, featuring panoramic views, 2.5 bathrooms, ideal for entertaining. Suite Life perks including VIP concierge, breakfast, and parking.

  • Views:

    Panorama view

Max. number of persons
4
Area
From 139 m² / 1496 sq ft

Bedding

King size bed(s) x2

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee maker
  • Coffee/tea making facilities
  • Fridge
  • Kettle

Bathroom

Bathroom Facilities

  • Bathrobe
  • Bathroom products
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • Data port in room
  • High speed internet
  • Wireless internet in your room

Phone Facilities

  • Voice mail

Tv Facilities

  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Security Peephole
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Hair dryer
  • Ironing board and flat-iron
  • Opening windows

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
  • 724 rooms

Languages spoken at the hotel

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services

Wi-Fi

  • High Speed internet
  • High Speed WiFi
  • WiFi at the hotel
  • WiFi in the communal areas

Air conditioning

Check In & Check-out facilities

  • Express check-in

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Catering

12 Restaurants

3 Bars

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Breakfast à la carte Additional charge
  • Express Additional charge
  • Buffet Additional charge

Business

37 Meeting rooms

Business Center

  • Business center is wheelchair accessible

Family

Services for children

  • Children''s Club for 3 to 6 years
  • Children''s Club for 4 to 6 years
  • Childrens Club for 6 to 12 years
  • Board games available
  • Play area

Well-being

Aquatic Centre Outdoor Pool

  • Outside
  • On site

Aquatic Centre Indoor Pool

  • Covered
  • On site

Fitness Centre

  • On site

Sports and leisure

Horseback riding Additional charge

  • Nearby

Bowling Additional charge

  • On site

Boat excursions Additional charge

  • Nearby

Golf Additional charge

  • On site
  • Golf course 18 holes
  • Golf course 9 holes

Tennis

  • On site

Bike rack facilities

  • Nearby

Downhill skiing Additional charge

  • Nearby

Cross country skiing Additional charge

  • Nearby
  • On site
  • Enclosed outdoor parking
  • Private
  • Parking pricing: 37.61 € 59 CAD Per day

Self-Parking

Additional charge

GPS:51.164332, -115.56183

Parking information

  • On site
  • Enclosed outdoor parking
  • Private
  • Parking pricing: 24.86 € 39 CAD Per day

  • Parking for a week

STOCK Food & Drink is simple: a locally inspired and stylishly STOCKed market that brings the best gourmet food and drink to Banff. Fostering relationships with local farmers, STOCK delivers a true sense of alpine living. Curators of extraordinary coffee,

An unforgettable experience! Delivering the best of Alberta beef with a menu developed through lasting relationships with local farmers and purveyors. From our delectable menu to our spirited cocktails, everything you see in front of you is made in-house.

A delightful mix of handcrafted pizzas, gourmet antipasti, and indulgent desserts. Experience a fun and flavorful dining adventure at Grapes—now with even more Za!

Nestled in the woods above the Bow and Spray rivers, is our Bavarian cottage-style Waldhaus Restaurant. Feast on a hearty menu of authentic Alpine cuisine, including Schnitzel and Fondue, in an atmosphere reminiscent of an old hunting cottage. 

Authentic, fresh Italian food, just like Nonna makes! Savour generous plates paired with memorable wines. From tempting antipasti to hand-made pasta and everything in between, you can have it all at Castello Italiana.

Pinkies Up! We are proud to present a menu steeped in tradition and designed to create the most memorable of Fairmont experiences. The Castle in the Rockies takes England's most beloved ritual to new heights with 12 of our finest loose leaf teas.

With views of the celebrated Stanley Thompson fairways, luminous rivers and unforgettable mountains, Stanley's Clubhouse is the ideal spot for a bite to eat and a cold drink for golfers and non-golfers alike.

Serving fresh cocktails, delicious dishes and stunning mountain views. Open seasonally.

With 360-degree views of Banff National Park and Canada’s Castle in the Rockies, our 360° Dome is home to some incredible dining experiences.

If you’re looking for family fun in Banff, Bowl Valley has something for everyone! Bring a group together to enjoy family-friendly bowling and a fully licensed bar.

RAMSAY BAR

Other informations

Services

  • Air conditioning
  • Free Wireless internet (WiFi)
  • Wheelchair access

This relaxed, informal lounge is located in the Gatehouse Foyer. Old school vibes and new school drinks, Ramsay Bar will have you sipping you cocktails Aprés ski, hike or Aprés anything you like. Ramsay Bar is the ultimate place to be!

Pool Bar

Sip on handcrafted cocktails, while lounging pool-side in stylish comfort at Fairmont Banff Springs.

Bar Type
POOL BAR

Sip on handcrafted cocktails, while lounging pool-side in stylish comfort at Fairmont Banff Springs.

Take a closer look at all the breakfast options at Fairmont Banff Springs. From breakfast in bed to grab & go options, we have you covered.

For first-class pampering surrounded by majestic mountain beauty, visit our 3,530-square-metre (38,000-square-foot) Fairmont Spa. Reminiscent of the hot springs, the spa rejuvenates tired muscles and soothe troubled spirits.

Book

Your Happily Ever After begins with a wedding at the Fairmont Banff Springs. Set amid the backdrop of the majestic mountains, the Fairmont Banff Springs is Canada's "Castle in the Rockies" and premiere venue for Banff weddings.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  6,214 reviews

Customer review rating 5.0/5

Tim D. Business - Confirmed reviews ALL

Thank you for sharing your wonderful feedback. We are thrilled to know that every aspect of your stay at Fairmont Banff Springs lived up to your expectations and that our team helped make your visit memorable. We greatly appreciate your kind words and hope to welcome you back again soon. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Cindy N. Families - Confirmed reviews ALL

Thank you for taking the time to share your positive experience at Fairmont Banff Springs. We are delighted to hear that Mr. Nanda's dedication and exceptional service contributed to making your stay memorable. It is our priority to ensure our guests feel valued and well cared for, and I will make sure to pass along your kind words to him. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 1.5/5

James J. Families - Confirmed reviews ALL

Thank you for taking the time to share your feedback. While we are pleased to know you enjoyed the beautiful surroundings and received excellent service from several members of our team, I was very sorry to learn of the concern regarding your luggage. Please accept our sincere apologies for the worry and frustration this caused. This is not the experience we want any guest to have, and we understand your disappointment, particularly as your attempts to connect with us were not responded to as promptly as they should have been. Please be assured that Richard Cooper will be reaching out to you directly to discuss this matter further. Thank you again for bringing this to our attention. We value your feedback and the opportunity to follow up with you personally. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 1.5/5

Christine Z. Families - Confirmed reviews ALL

Thank you very much for taking the time to complete our online survey. The feedback we receive from our guests is invaluable and we truly appreciate the time you took to share your experience and the opportunity to follow up with you personally. A resort representative will be in touch with you directly. Sincerely, ~ Fairmont Banff Springs

Customer review rating 5.0/5

Harry D. Couples - Confirmed reviews ALL

Thank you for taking the time to share your wonderful experience at Fairmont Banff Springs. We are delighted to hear that you enjoyed our beautiful property and that our Fairmont Gold team helped make your anniversary getaway so memorable. Your kind words about our team's warmth and attentive service are truly appreciated. We look forward to welcoming you back to the Castle in the Rockies for another exceptional stay. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Thank you for your kind words regarding your recent stay at Fairmont Banff Springs. We are delighted to learn that you and your friends enjoyed the beautiful surroundings, the comfort of your accommodations, and the hospitality provided by our team. It is always our goal to create memorable experiences for our guests, and we are grateful for your feedback. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Katharine S. Business - Confirmed reviews ALL

Room was fairly small, but that was expected. The view was stunning, location was great, and we loved the amenities.

Thank you for taking the time to share your positive experience at Fairmont Banff Springs. We are delighted to hear that you found our venue and location to be amazing, and that you enjoyed the stunning views and amenities we offer. We hope to have the pleasure of welcoming you back for another Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 4.0/5

Blair B. Business - Confirmed reviews ALL

Comfortable stay with plenty of activities for my kids.

Thank you for sharing your feedback. We are delighted to hear that you had a comfortable stay and that your family enjoyed the many activities available at Fairmont Banff Springs. We sincerely apologize for the delay in receiving your prepayment receipt and understand how frustrating that experience must have been. Thank you for bringing this to our attention. Your comments have been shared with the appropriate team for review as we continually look for ways to improve the guest experience. We hope to welcome you and your family back to the Castle in the Rockies for another memorable getaway. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Leah D. Business - Confirmed reviews ALL

We stayed 4 nights and loved every minute of the stay. The cafe downstairs had good hearty breakfasts, reasonably priced. The hotel tour was so informative and delightful - kuddos to our guide. The scenery and wildlife were something to behold. The meeting rooms were top notch. The 6th floor room was a bit smaller than we are accustomed to but not a problem overall.

Thank you for sharing your feedback following your stay at Fairmont Banff Springs. We are delighted to hear that you enjoyed the breathtaking scenery, the charm of the Castle in the Rockies, and the opportunity to explore our history through the hotel tour. We appreciate your understanding regarding the size of your guest room and are thrilled that your overall experience was enjoyable. We look forward to welcoming you back for another memorable stay in the mountains. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Brittany G. Couples - Confirmed reviews ALL

Beautiful property, wonderful service from start to finish.

Thank you for your kind words. We are delighted to hear you enjoyed your stay and that both our beautiful property and attentive service made a lasting impression. We appreciate your feedback and look forward to welcoming you back to Fairmont Banff Springs for another memorable visit. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Cheryl B. Couples - Confirmed reviews ALL

We stayed at the resort for our 35th wedding anniversary. Everything about the visit was exceptional. Our plane was canceled and we needed to move our entire reservation a day back. They graciously accommodated us without penalty. Upon checking in, we were able to upgrade to a mountain view. We walked into a charming king size room with a sitting area, electric fireplace and a gorgeous view of the mountains and the bow river. We dined for a late lunch on the back terrace with beautiful flowers all around. Later it was just a short walk into Banff town. Many of the nights we spent outside by the firepits which were a great place to unwind with a smoky old fashion and meet other guests. Each night when we returned we had unexpected turn down service. The staff was very kind especially at breakfast. One morning we arrived in the dining room and several Elk had taken over the garden. It was almost if they queued them intentionally. We partook in two tours leaving by the flags. One morning we were clueless and a valet staff member found us without even seeing our name. He was alerting us that our ride would be picking us up in a different spot. The property itself is just breathtaking but having so many of the little touches made this trip exceed our expectations.

Thank you for celebrating your 35th wedding anniversary with us at Fairmont Banff Springs. We are delighted to hear that your stay exceeded expectations and that our team was able to assist with rescheduling your reservation to provide a memorable experience. We are pleased that the special touches throughout your stay, along with the service provided by our colleagues, helped make your anniversary celebration so memorable. Thank you for your kind feedback. We look forward to welcoming you back for another exceptional stay in the future. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 4.5/5

Dawn R. Business - Confirmed reviews ALL

Every staff member in passing were helpful and no task was too small.

Thank you for sharing your feedback following your stay at Fairmont Banff Springs. We are delighted to hear that our team made such a positive impression through their helpful and accommodating service. We are especially pleased to hear that Andrew made your wilderness tour memorable with his engaging approach. We look forward to welcoming you back for another memorable stay. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Adelle M. Couples - Confirmed reviews ALL

What really made our stay a notch above the rest was the attentive staff. Staying on the GOLD floor was well worth it. The room was nicely appointed, the food was delicious, but the staff...OUTSTANDING.

Thank you for your kind words regarding your recent stay at Fairmont Banff Springs. We are delighted to hear that our attentive team helped make your experience memorable and that you enjoyed the unique experience of the Gold Floor. Your compliments on the accommodations and dining are greatly appreciated. We look forward to welcoming you back for another exceptional stay. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 4.0/5

Allyson C. Couples - Confirmed reviews ALL

The hotel was great, and I enjoyed the experience. The room did not have as much storage as I would have hoped for a winter stay. Overall, good experience.

Thank you for sharing your feedback. We are pleased to hear that you enjoyed your overall experience and found our team welcoming and attentive throughout your stay. We sincerely apologize for the areas where your experience fell short of expectations, including the room storage, cleanliness upon arrival, and breakfast experience. We noticed several opportunities for improvement mentioned in your review and would be grateful if you would be willing to share any additional details regarding these service shortfalls. Your feedback helps us continue to enhance our guest experience. We hope to welcome you back to Fairmont Banff Springs in the future for a more seamless stay. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 2.0/5

Kristina P. Couples - Confirmed reviews ALL

Parking was so inconvenient as you had to roll your luggage to and from it, past the roundabout and up the staircase. Wifi was not working in our room at all, even the second wifi option, even the front desk couldn’t help us. The water was burning hot and couldn’t control the temp. Not that accessible to the town. Very good smelling soap and comfortable beds though.

Customer review rating 5.0/5

Chelsea S. Friends - Confirmed reviews ALL

We had an absolutely incredible experience. Could not be happier and more impressed

Thank you for sharing your wonderful experience at Fairmont Banff Springs. We are delighted to hear that you found your stay to be incredible and that we were able to impress you. Our team takes great pride in providing exceptional service and creating memorable experiences for our guests. We look forward to welcoming you back in the future for another remarkable stay. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 4.0/5

Matthew K. Couples - Confirmed reviews ALL

Great hotel

Customer review rating 3.5/5

Penny H. Business - Confirmed reviews ALL

Overall, I enjoyed my experience there. I was not thrilled with the customer service from the bar areas.

Thank you for taking the time to share your feedback. We are delighted to hear that you enjoyed our stunning destination and historic resort. At the same time, I am sorry to learn that your experience at the Rundle Bar did not reflect the high standard of service we strive to provide. Delivering warm, attentive, and personalized service is a priority for our team, and we regret that we missed the mark during your visit. I would welcome the opportunity to learn more about your experience in the bar so that we can better understand your concerns and share your feedback with the team for further review. Thank you again for sharing your experience. I hope to hear from you at your earliest convenience. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 3.0/5

Courtney S. Families - Confirmed reviews ALL

Hotel is beautiful, but the rooms are way overpriced for the size. It felt like our family of four was squished into a tiny room with a bathroom that felt like a half bath with a shower tucked in it. My legs constantly hit the side of the toilet (gross) trying to get ready. There was a thermostat in the room that did absolutely nothing to change the temp and made for an unpleasant sleep. The food at hotel was fantastic and staff was great. Outside of being beautiful, I’m not sure I’d be able to recommend this hotel to a family.

Thank you very much for taking the time to complete our online survey. While we are pleased to hear that you enjoyed our resort and service, we are truly sorry for the disappointment with your guestroom. We truly appreciate the feedback you have shared and the opportunity to follow up with you personally. A resort representative will be in touch with you directly. Sincerely, ~ Fairmont Banff Springs

Customer review rating 4.5/5

Luellen F. Families - Confirmed reviews ALL

This was our daughter Danielle's wedding week at the Fairmont. So much money was spent to give her the wedding of her dreams. The wedding was beautiful thanks to the wedding planner. The design, the flowers were over the top. The only draw back was some of the food was not up to par. The chicken was supposed to have a honey glaze. It did not. The white meat was so tough could not cut it or eat it. The scallops were raw. Ask for another serving and it also was raw. Some of our guests felt the same way. This should not have happened.

Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Banff Springs. We are pleased to hear that you were comfortably accommodated and that the wedding was a memorable celebration. We are delighted that you appreciated the support of our wedding planner and the beautiful floral arrangements. Creating exceptional experiences for such important occasions is always our goal. However, I sincerely apologize that the food at the reception did not meet expectations. We understand how important the dining experience is to a wedding celebration, and we are sorry this detracted from the occasion. I have shared your feedback regarding the chicken and scallops with our Food & Beverage leadership team for review, and a member of our leadership team will be reaching out directly to discuss these concerns further. Thank you again for sharing your feedback. We truly value your comments and hope to have the opportunity to welcome you back to Fairmont Banff Springs in the future. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Ashley M. Families - Confirmed reviews ALL

We had a hockey tournament in Banff and decided to make it into a Thanksgiving weekend experience.

Thank you for choosing Fairmont Banff Springs for your hockey tournament and Thanksgiving weekend getaway. We are delighted to hear that your family enjoyed such a memorable stay and that your accommodations, breakfast experience, and interactions with our team all exceeded expectations. We look forward to welcoming you and your family back to the Castle in the Rockies for another wonderful stay. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Tim D. Business - Confirmed reviews ALL

Absolutely incredible in every aspect

Thank you for sharing your wonderful feedback. We are thrilled to know that every aspect of your stay at Fairmont Banff Springs lived up to your expectations and that our team helped make your visit memorable. We greatly appreciate your kind words and hope to welcome you back again soon. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Cindy N. Families - Confirmed reviews ALL

Mr. Nanda went above and beyond to make our stay memorable and exceeded our expectations. He was attentive, responsive, and proactive in resolving a small hiccup during check-in, ensuring the rest of our experience was exceptional. His thoughtfulness and excellent service truly made a difference.

Thank you for taking the time to share your positive experience at Fairmont Banff Springs. We are delighted to hear that Mr. Nanda's dedication and exceptional service contributed to making your stay memorable. It is our priority to ensure our guests feel valued and well cared for, and I will make sure to pass along your kind words to him. We look forward to welcoming you back for another memorable stay in the future. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 1.5/5

James J. Families - Confirmed reviews ALL

Great scene - one of the rooms was very noisy - scary lack of security around luggage. A guest was allowed in the "secure" baggage room - took my luggage without anyone verifying - left for the airport. Unacceptable. I've left multiple messages for Richard - no response.

Thank you for taking the time to share your feedback. While we are pleased to know you enjoyed the beautiful surroundings and received excellent service from several members of our team, I was very sorry to learn of the concern regarding your luggage. Please accept our sincere apologies for the worry and frustration this caused. This is not the experience we want any guest to have, and we understand your disappointment, particularly as your attempts to connect with us were not responded to as promptly as they should have been. Please be assured that Richard Cooper will be reaching out to you directly to discuss this matter further. Thank you again for bringing this to our attention. We value your feedback and the opportunity to follow up with you personally. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 1.5/5

Christine Z. Families - Confirmed reviews ALL

Thank you for the opportunity to provide feedback on our recent stay at Fairmont Banff Springs. First, I want to acknowledge that the property itself is beautiful. The location is ideal, the views are breathtaking, and we appreciated the variety of amenities available to guests. We had been looking forward to this stay for quite some time, which made it especially disappointing that several aspects of our experience fell short of what we anticipated from a Fairmont property. Arrival and Check-In Experience Prior to our arrival, I had contacted the hotel twice regarding an early check-in, which I had originally requested back in July. During both conversations, I was reassured that our requested check-in time should be doable. Unfortunately, when we arrived, our room was not ready. I certainly understand that early check-in cannot always be guaranteed, but given the repeated reassurance, we had planned our arrival accordingly. We had a scheduled sunset tour beginning at 2 p.m., so we left our luggage with the hotel and headed out. When we returned around 8 p.m., the check-in process was surprisingly disorganized. Staff seemed confused about whether we had already started the check-in process and were unsure where our luggage was. After a long day of traveling and sightseeing with our children, this was not the welcoming experience we had anticipated. Room Condition and Maintenance Once we arrived at our room, we noticed several disappointing details, including missing fire sprinkler cover plates, dirty vents, and a bathroom that had not been properly cleaned. Additionally, much of the trim work appeared worn and in need of updating, with areas where the paint looked thin or as though only a single coat had been applied. I fully appreciate that Fairmont Banff Springs is a historic property, and its history and character are part of what make it so special. However, I believe there is a difference between preserving historic charm and overlooking routine maintenance and upkeep. To the hotel’s credit, staff did make an effort to accommodate our concerns and address the cleanliness issues. Maintenance also came to our room to install the missing fire sprinkler covers. Unfortunately, one of those covers fell off within an hour of being installed and was not repaired again during our stay. This was particularly concerning given the nature of the fixture and raised questions about the overall attention to maintenance and fire safety. While we appreciated the willingness of staff to address our concerns, these are simply not issues guests should have to identify and request to be corrected, particularly at a luxury property. For the cost of staying at Fairmont Banff Springs, I would expect the room to be thoroughly inspected, clean, and properly maintained before guests arrive. Dining Experiences We dined at Waldhaus to celebrate our children’s birthdays, which had been specifically noted on our reservation. Unfortunately, there was no acknowledgment of the occasion whatsoever. Our server was fantastic, and we enjoyed our meal, but it was disappointing that something we had intentionally included in our reservation went unrecognized. We certainly weren’t expecting an elaborate celebration, but even a simple acknowledgment would have made the experience feel more special for our children. We also visited Rundle Bar during our stay and had an interaction that left us feeling somewhat unwelcome. While sitting at the bar, we attempted to make friendly conversation with the bartender about a drink he was preparing. There was no one else seated at the bar at the time, so we thought it would be a nice opportunity to engage and learn a little about the cocktail. Unfortunately, his response was limited to simply telling us the name of the drink, with no further conversation or engagement. The interaction felt dismissive, and we were left feeling as though our presence was a bother. We ultimately decided to move to another area of the restaurant. I recognize that not every staff member is naturally outgoing, nor do I expect lengthy conversations. However, at a property known for its hospitality and service, I would expect guests to feel welcomed and comfortable, particularly in an environment like Rundle Bar. Billing at Checkout To add to the frustration, despite providing a different credit card at check-in and requesting that it be used for our stay, the hotel still charged the original card on file at checkout. This was another detail that should have been handled correctly and contributed to the overall impression of disorganization throughout our stay. Overall Experience I want to emphasize that this feedback is not intended to overlook the positive aspects of our visit or the staff members who genuinely tried to be helpful. The property is stunning, the amenities are wonderful, and we were fortunate to experience the beauty of Banff with our family. However, when choosing to stay at a property with the reputation and pricing of Fairmont Banff Springs, there is a certain expectation of quality, consistency, hospitality, and attention to detail. Unfortunately, our experience did not consistently reflect those standards. What was most disappointing was that no single issue defined our stay. Rather, it was the accumulation of several avoidable issues, from the initial check-in experience and room condition to the dining interactions and billing error, that left us feeling underwhelmed. We had truly looked forward to making Fairmont Banff Springs a memorable part of our family vacation. While the setting itself certainly delivered, the overall guest experience did not. I hope this feedback is taken constructively, as I believe these are areas where greater attention to detail and consistency could make a meaningful difference for future guests.

Thank you very much for taking the time to complete our online survey. The feedback we receive from our guests is invaluable and we truly appreciate the time you took to share your experience and the opportunity to follow up with you personally. A resort representative will be in touch with you directly. Sincerely, ~ Fairmont Banff Springs

Other web-users rate our hotel

  • 1,465 reviews 9.2/10 Location
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  • 3,864 reviews 9.1/10 Service
  • 37 reviews 4.6/10 WiFi
  • 1,450 reviews 8.4/10 Food
  • 1,184 reviews 8.3/10 Amenities
  • 1,004 reviews 5/10 Comfort
  • 984 reviews 8.8/10 Vibe

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