Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,677 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,677 reviews

Customer review rating 5.0/5

Amy P. Couples - Confirmed reviews ALL

My Husband & I treated ourselves to 2 nights at the Fairmont Banff Springs on our Honeymoon and it was so worth it! The team were able to give us an upgrade (I imagine this depends on availability so we were very lucky). The views from the hotel & our room were incredible! The room was clean & comfortable, every single staff member was super kind & efficient, the facilities were great; the indoor & outdoor swimming areas, the activity centre (You can borrow spikes & hiking poles for free!), the onsite restaurants & shops, the valet were wonderful too. There is everything you need onsite. We didn't want to leave & we are hoping to return for future anniversaries!

Thank you so much for sharing your wonderful feedback and for choosing Fairmont Banff Springs as part of your honeymoon celebration. We are truly delighted to hear that you and your husband had such a memorable stay and enjoyed the upgrade, breathtaking views, amenities, and warm service from our VIP and Guest Services teams. It means so much to know that your experience felt special from start to finish as it should! Thank you for sharing your positive experience and wishing you many happy years ahead. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Pradeep S. Families - Confirmed reviews ALL

The stay was very memorable. All the employees were great.

Thank you for your kind words regarding our staff and your memorable experience at Fairmont Banff Springs. We are pleased to hear that our team made a positive impact during your stay, especially at the front desk. Your feedback is greatly appreciated and I will ensure it is shared. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Sebastien P. Business - Confirmed reviews ALL

Beautiful hotel and restaurants, stunning views, food was top notch and the service was unmatched. Only "compliant" (knowing that the hotel is very old) is that the bathrooms are extremely small...

Thank you very much for your survey and for your kind understanding of some of the structural limitations this Castle may have with respect to bathrooms in our main building. We hope to see you again, and if you are interested in examining new options for larger washrooms next time perhaps allow us to tell you about our newly renovated Gatehouse wing! Take care and thank you again. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Michelle A. Couples - Confirmed reviews ALL

Everything about our stay was absolutely wonderful! The Room, the view, the service, the gorgeous hotel and surrounding areas. My husband and had an amazing stay and will definitely stay there again!

We are delighted that you enjoyed your stay with us so much. Thank you for choosing the Fairmont Banff Springs and it will be my pleasure to provide your feedback to our team! Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Michael C. Couples - Confirmed reviews ALL

As above

We very much appreciate your positive score on this online survey. We know it takes a few moments of your time to complete, and we value what it tells us about our products and services. We are so pleased that your time here was memorable. If your travels should bring you back to Banff, we hope you would stay with us again and do not hesitate to let us know if you have any outstanding questions about your recent stay. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Other web-users rate our hotel

  • 1,463 reviews 9.3/10 Location
  • 2,725 reviews 7.8/10 Room
  • 3,796 reviews 9.3/10 Service
  • 31 reviews 5.7/10 WiFi
  • 1,417 reviews 8.6/10 Food
  • 1,138 reviews 8.3/10 Amenities
  • 975 reviews 5.1/10 Comfort
  • 950 reviews 8.9/10 Vibe

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