Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,803 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,803 reviews

Customer review rating 4.5/5

Darcy S. Families - Confirmed reviews ALL

Thank you for taking the time to share your thoughtful review. We are delighted that you and your sister chose our resort for your special trip together, and it is especially meaningful to know that your parents' fond memories inspired your visit. We are pleased that you enjoyed our location and found it convenient to explore Banff, the gondola, and the Upper Hot Springs. It is also wonderful to hear that your reservation experience and interactions with our team were warm, helpful, and welcoming. We will be sure to find out who this was and share your kind words with them. We appreciate your feedback regarding the size of your guest room. While some of our rooms reflect the character of our historic hotel, we are pleased to know that you found your accommodations to be clean and comfortable. Thank you once again for your kind comments. We hope to have the pleasure of welcoming you and your sister back to the Castle in the Rockies for another memorable stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 0.5/5

Douglas K. Families - Confirmed reviews ALL

Customer review rating 5.0/5

Steve T. Couples - Confirmed reviews ALL

Thank you for taking the time to share such a thoughtful review. We are delighted to know that your stay at our resort exceeded your expectations and that every aspect of your visit contributed to such a memorable experience. It is wonderful to hear that our team made you feel welcome from the moment you arrived and that your pre-arrival planning, early check-in, comfortable accommodations, and evening turndown service all enhanced your stay. We are especially pleased that our team was able to assist with arranging your tours and help make your visit to Banff as seamless as possible. We are particularly grateful for your recognition of Alexis. We will be delighted to share your kind comments with her and recognize the care and genuine hospitality she provided throughout your stay. Thank you once again for your generous recommendation. We truly appreciate your feedback and hope that we will have the pleasure of welcoming you back to the Castle in the Rockies again soon. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Richard M. Couples - Confirmed reviews ALL

Thank you for taking the time to share your review. We are pleased to know that you and your wife enjoyed your time in Banff and that our property, location, and the service provided by our team contributed to a positive stay. We appreciate your kind feedback and thank you for choosing Fairmont Banff Springs. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies on a future visit. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 5.0/5

John P. Couples - Confirmed reviews ALL

Thank you for taking the time to share your thoughtful review. We are pleased to know that your first visit to Fairmont Banff Springs was such an enjoyable experience and that you are already looking forward to returning. It is wonderful to hear that you enjoyed your Fairmont Gold experience, from the personalized service and accommodations to the Fairmont Gold Lounge and our hotel history tour. We are especially grateful for your kind recognition of our team. While there is much about our resort that we are proud of, it is our dedicated team who make the greatest difference. Please be assured that your kind words will be shared with the team. Thank you once again for your sharing your experience. We look forward to welcoming you back to the Castle in the Rockies and creating more special memories with you. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Other web-users rate our hotel

  • 1,421 reviews 9.4/10 Location
  • 2,723 reviews 7.8/10 Room
  • 3,759 reviews 9.2/10 Service
  • 34 reviews 4.6/10 WiFi
  • 1,404 reviews 8.5/10 Food
  • 1,132 reviews 8.4/10 Amenities
  • 963 reviews 5/10 Comfort
  • 930 reviews 8.8/10 Vibe

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