Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,775 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,775 reviews

Customer review rating 4.5/5

Gregg F. Couples - Confirmed reviews ALL

Great facility and staff. Small room located next to elevator mechanical room that ran constantly.

Thank you for your kind words regarding your stay overall, including the service provided. I am sorry to learn that your room's proximity to the elevator mechanical room affected your experience. Your feedback is valuable as we continuously strive to enhance our guests' comfort. May I ask if you have future plans to return? Do let me know, as I will ensure your room is allocated appropriately. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Leonora M. Business - Confirmed reviews ALL

Clean, excellent services, variety of food options

Thank you very much for taking the time to complete our online survey. We are delighted to hear that you enjoyed your stay and appreciate your compliments. We look forward to welcoming you back to the Castle in the Rockies for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Joshuae G. Families - Confirmed reviews ALL

Everyone from valet, bells service, VIP team and restaurant service were exceptional.

Thank you very much for taking the time to complete our online survey. We are thrilled to hear that you and your family had such a memorable experience at our resort. Your kind words on our service are very much appreciated and have been shared with the team. Thank you again for sharing your experience. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Maelly B. Couples - Confirmed reviews ALL

We had the most wonderful stay celebrating our anniversary. After a few stressful months, it was amazing to truly relax. Everything was fantastic and the staff, especially at the Front office, spa and steakhouse were wonderful! The steakhouse was absolutely wonderful and had the “wow” effect!

Thank you very much for taking the time to complete our online survey. We are truly honoured that you chose our resort to celebrate your anniversary and delighted to hear you had such a memorable experience. It is wonderful to know that our team helped may your stay special. We are especially pleased to hear that you had an incredible evening at 1888 Chophouse. We will be sure to share your kind words with Nick and Andrii the Restaurant Manager. They will both be thrilled to know that they made such a positive impression. In addition, The Vermillion Room team will be pleased to receive your compliments. Thank you again for sharing your experience. We hope that we will have the opportunity to create more special memories with you in the future. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Franco S. Families - Confirmed reviews ALL

Our Daughter got married at the Banff Springs Hotel. It was an incredibly wonderful time.

Thank you very much for your kind words and we hope your family time was truly special in every way. We will share your positive feedback with our catering team as well. If we can offer any further assistance, please do not hesitate to let me know. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Other web-users rate our hotel

  • 1,463 reviews 9.4/10 Location
  • 2,706 reviews 7.8/10 Room
  • 3,751 reviews 9.2/10 Service
  • 29 reviews 5.1/10 WiFi
  • 1,124 reviews 8.3/10 Amenities
  • 973 reviews 5/10 Comfort
  • 937 reviews 8.9/10 Vibe
  • 362 reviews 7.4/10 Cleanliness

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