Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.6/5 5,911 reviews

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Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue

GPS:51.167179, -115.565877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  5,911 reviews

TripAdvisor Rating  4.5/5  9,406 reviews

Certificate of excellence 2023

Beautiful Hotel!

TripAdvisor rating 5.0/5

terrisz20001 TripAdvisor review

Massive castle, lots of walking….got lost many times trying to get to the lobby. Is about a 15 minute walk to town, but the city bus comes every 25 minutes and is simple to take. The hotel is absolutely gorgeous, especially at Christmas with the snow and the lights. Staff were kind, friendly and helpful. I would recommend this hotel if you want a royal experience.

Hotel Tour

TripAdvisor rating 5.0/5

David N TripAdvisor review

Scott from the Activities Centre gave us a lighthearted interesting hotel tour. Built in 1888, the hotel has lots of history from the early days of construction to the ghost stories, the golf course and the most recent renovations. The tour doesn’t take too long so sign up if you get the chance. Thanks Scott and Merry Christmas!

Thank you for the positive feedback and we will share it with Scott! Happy Holidays from the Fairmont Banff Springs.

Special Weekend

TripAdvisor rating 5.0/5

Lise k TripAdvisor review

Had a wonderful weekend with my husband celebrating my 50th birthday. The best place to go and celebrate a milestone (especially since we meet there working in 1994). It was a very special weekend. Beautiful hotel, delicious food and wonderful service.

Thank you for sharing. We are happy the occasion was special and memorable! ~ Fairmont Banff Springs

Nice Hotel

Customer review rating 3.0/5

B Couples - Confirmed reviews ALL

We booked the hotel for a bit of a splurge on a romantic weekend away. The staff were great and the hotel itself is incredible. The room left a bit to be desired given the price. We were given a free “upgrade” to a room in the gatehouse which we felt may have taken away from us being on a higher floor with a better view (which we had specifically booked for). All in all a nice weekend but likely wont be shelling out the cash again given the many more affordable options in town. Also noted hidden fees on the bill such as “resort use fee” which seems unnecessary. Should be cooked in the price of a room.

Thank you for taking the time to share your comments concerning your stay at the Fairmont Banff Springs. Excellent service is what we strive to be known for; therefore your feedback is extremely important as it enables us to continually improve our service and provide a memorable experience to our valued guests. I noticed that you rated our “service” experience low in a few areas. Please do know we care about your feedback. I will be reaching out privately to you asap. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Beautiful Stay

Customer review rating 5.0/5

Sabrina Business - Confirmed reviews ALL

This is such a beautiful place, it has everything, a spa, heated outdoor pool, boutiques, restaurants, bar and lounges. Everything you need you can easily find. It was being set up for Christmas and it was just outstanding and magical looking. Great location, just a quick bus ride away from the little town.

We very much appreciate your comments regarding your stay at the Fairmont Banff Springs. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services such as holiday décor and personalized service. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

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Other web-users rate our hotel

  • 1,386 reviews 9.1/10 Location
  • 2,838 reviews 7.6/10 Room
  • 3,608 reviews 9.2/10 Service
  • 21 reviews 5.2/10 WiFi
  • 1,290 reviews 7.8/10 Food
  • 1,160 reviews 8.5/10 Amenities
  • 958 reviews 4.9/10 Comfort
  • 604 reviews 4.9/10 Value

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