Fairmont Banff Springs 5 stars

Customer review rating (ALL Rating) 4.7/5 5,861 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Book this hotel
Room 1

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,861 reviews

Customer review rating 4.0/5

Alaina B. Families - Confirmed reviews ALL

Thank you for your kind words regarding the beauty of our hotel. I am delighted to hear that you enjoyed the breakfast. We appreciate your feedback about the pool common areas needing an update, as it is invaluable in helping us shape our future improvements. Your comments will be shared with our team for consideration, as we continually strive to enhance the experience for all our guests. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs Hotel

Customer review rating 4.0/5

Manisha G. Couples - Confirmed reviews ALL

Thank you for your kind words regarding your recent stay at Fairmont Banff Springs. We are delighted to hear that our team provided you with exceptional customer service during your visit. It is our goal to ensure that every guest has a memorable experience. We are sorry to hear that your guest room did not meet your expectations. We appreciate your candid comments regarding the soundproofing of the rooms. As a historic landmark hotel, we are committed to preserving the unique architectural character and heritage of the castle. While we continually refresh and enhance our guest rooms, the building's historic design and protected architecture can, in some cases, limit the structural modifications that can be made. Please be assured that your comments have been shared with our team, as we continually seek opportunities to improve and enhance the guest experience. We hope to have the pleasure of welcoming you back to Fairmont Banff Springs for another memorable stay in the future. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs Hotel

Customer review rating 5.0/5

Ahmed A. Families - Confirmed reviews ALL

Thank you for continuing to choose Banff Springs hotel. We are delighted to hear that our location and the attentiveness of our staff contributed to your memorable stay. It is always our goal to provide exceptional service, and we appreciate your continued patronage. I will share your comment with our team Fairmont Gold regarding breakfast omelets. Your feedback is important to us and helps guide our efforts to enhance the guest experience We look forward to welcoming you back for your fourth stay! Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs Hotel

Customer review rating 5.0/5

Kim T. Families - Confirmed reviews ALL

Thank you for taking the time to share your delightful experience at the Fairmont Banff Springs. We are truly pleased to learn that our hotel continues to be one of your favorite destinations. The breathtaking setting and the beauty of our property are indeed highlights that many of our guests cherish, and it is gratifying to know that you found it to be a memorable part of your stay. Your kind words regarding our staff are greatly appreciated. We take pride in providing warm and welcoming service, and it is heartening to hear that you felt this from the moment you arrived. We look forward to welcoming you back in the future to create another memorable experience. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs Hotel

Customer review rating 5.0/5

Karen G. Friends - Confirmed reviews ALL

Thank you for your delightful feedback regarding your recent stay at Fairmont Banff Springs. We are thrilled to hear that you found our castle enchanting and that our team provided you with exceptional service. It is gratifying to know that you enjoyed the dining options and the breathtaking views our hotel offers. We hope to welcome you back for another magical experience in the future. Sincerely, Elizabeth Hill Executive Administrative Assistant Fairmont Banff Springs Hotel

Other web-users rate our hotel

  • 1,419 reviews 9.3/10 Location
  • 2,725 reviews 7.7/10 Room
  • 3,752 reviews 9.2/10 Service
  • 34 reviews 4.5/10 WiFi
  • 1,409 reviews 8.6/10 Food
  • 1,136 reviews 8.4/10 Amenities
  • 962 reviews 5/10 Comfort
  • 934 reviews 8.9/10 Vibe

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