Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,718 reviews

Fairmont Banff Springs - Image 1
Fairmont Banff Springs - Image 2
Fairmont Banff Springs - Image 3
Fairmont Banff Springs - Image 4

Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,718 reviews

TripAdvisor Rating  4.4/5  9,825 reviews

Certificate of excellence 2025

Continues to be a WOW

TripAdvisor rating 5.0/5

Lynsay M TripAdvisor review

We got married in Banff in 2016 and held our reception at this beautiful Castle in the mountains.. it was spectacular then and has certainly not lost its charm. We returned for our 10 year wedding anniversary and stayed in a Fairmont gold room... Would not have it any other way. The extra touches you get staying on the gold floors is so worth it. The service from every member of staff we encountered was amazing, always having time to say hello and go out of there way to make recommendations (and not just for the hotel but on the local area as well). The bars are all so different, but equally good. We just used the main pool and in the snow it was so lovely. It was a little busy but there is so much space you never really felt like it was too busy.... And it remained peaceful. The staff were always on hand lifting and changing towels, always making sure there were plenty as people were coming from outside to on. This really is our castle on the Rockies and it's a total gem. The surroundings and hotel are just wow.. but the sparkle that makes this place is the staff. We will return.

We are so pleased that you were able to return to Banff and that you had a memorable and reminiscent time. It will be a pleasure to share your review with our team today. Thank you so much for sharing. ~ Fairmont Banff Springs

Customer review rating 5.0/5

Neil T. Business - Confirmed reviews ALL

So well organised, great food and value.

We appreciate your completing our survey and for your kind feedback. We are pleased that you enjoyed your experiences and we do hope to see you again. Wishing you a lovely season ahead. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 4.0/5

Cole L. Business - Confirmed reviews ALL

I got no complaints, light switch was in a weird spot for the bathroom but can likely blame that up to it being a old building. Staff were all very friendly and helpful, room was clean and the grounds/view were beautiful.

We appreciate your taking the time to complete our survey and it is nice to hear that our team was very engaging and the hotel looked lovely! We appreciate your understanding regarding the quirks of our historic building, and we will certainly visit the washroom and see if improvements should be considered there. Thank you for the insight, and we hope to see you again in the future! Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Company Christmas Party was amazing at the Banff Springs!

TripAdvisor rating 5.0/5

Shelly P TripAdvisor review

Our company Christmas Party at the Fairmont Banff Springs was truly magical. The setting was breathtaking, the food and service were outstanding, and the events team made everything effortless from start to finish. Our staff are still talking about what a fantastic weekend it was. We loved it so much we will be hosting our 2026 Christmas Party at the Banff Springs. The Guest Reservations Team and our Conference Services Manager, Barb were amazing!

We are delighted that your party was amazing! It will be a pleasure to share this with Barb and our team. They will be pleased to know their efforts and service made a real impact. Thank you for sharing and wishing you all the best this holiday season. ~ Fairmont Banff Springs

Customer review rating 4.5/5

Candice M. Business - Confirmed reviews ALL

Great experience

Thank you so much for the positive review. We are so pleased that you had a lovely time here. Wishing you all the best of the season and we hope to see you again. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,421 reviews 9.3/10 Location
  • 2,676 reviews 7.7/10 Room
  • 3,687 reviews 9.2/10 Service
  • 27 reviews 4.5/10 WiFi
  • 1,107 reviews 8.2/10 Amenities
  • 948 reviews 5.1/10 Comfort
  • 931 reviews 8.8/10 Vibe
  • 365 reviews 7.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Banff