Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,286 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.167179, -115.565877

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,286 reviews

TripAdvisor Rating  4.5/5  9,729 reviews

Certificate of excellence 2024

Castle in the Mountains

TripAdvisor rating 4.0/5

rdabca TripAdvisor review

Magnificent in all it's baronial splendour, everyone should stay at the Fairmont Banff Springs at least once in a lifetime. We have been lucky enough to stay a number of times over the years and yet the historical decor of the public rooms still never fails to impress. You can probably spend a day just exploring this huge hotel discovering lots of interesting nooks and crannies as well as shopping in the lovely little stores. On the accommodation side, we have generally found the rooms to be comfortable but small with extremely tiny bathrooms. If you are able to book a suite it is probably worth the upgrade if space is important to you. We love the heated indoor/outdoor pool to gaze up at the stars at night. The restaurants here are top notch and the breakfast buffet is sumptuous. There are also lots of activities on offer making the daily resort fee worthwhile. If you have time also check out some of the cozy bars scattered about the property.

Thank you so much for your continued loyalty! We do appreciate it as well as your feedback about all of our services/amenities. We hope to see you back from Red Deer again in the future. ~ Fairmont Banff Springs

Good and bad

TripAdvisor rating 4.0/5

Sharlene W TripAdvisor review

Our room was nice enough, although the bathroom was very small. We enjoyed the hotel but found the service in the Rundle Bar lacking. The bar tenders couldn't/wouldn't take drink orders, the wait staff often ignored members of our group so some missed out on getting drinks, meals were mixed up etc. Given the size of the hotel having half of one bar open when the hotel was nearly full was subpar.

We appreciate your honest feedback about your service experience in the Rundle Bar. Rest assured that we will share it with the team and work hard to improve this area. Our sincere apologies. ~ Fairmont Banff Springs

Spectacular Property, worth every penny for the scenery alone

TripAdvisor rating 5.0/5

D_Willy_S TripAdvisor review

This is still one of my favorite properties on earth. Winter or summer you never get better views, service or facilities. This property has been setting standards for 150 years, and continues to perform. You can explore the property for days and still find new nooks and crannies. Whatever the rate (it's high), it is worth every penny. Don't trouble yourself with activities outside the hotel property until you have fully taken advantage of the dining and activities in the hotel.

We are honored to be one of your favorites and thank you so much for sharing. ~ Fairmont Banff Springs

My Favourite Place in the Rockies

Customer review rating 5.0/5

Eva Solo - Confirmed reviews ALL

Everything was wonderful from the moment I arrived. I've been to the Fairmont Banff Springs Hotel before on day trips from Calgary, but have never before stayed overnight. I was very pleased with the size, comfort, and furnishings of my room, the view from my room, the Spa, and enjoyed breakfast, lunch, and dinner at various locations throughout the hotel. I especially enjoyed seeing all the Christmas decorations throughout the hotel.

Thank you very much for taking the time out of your day to complete our online survey regarding your recent stay with us at the Fairmont Banff Springs. We are honoured that we are your favourite place in the Rockies! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We appreciate your feedback on our water bottle stations and suggestion of having this information prior to your arrival. I have shared this with our Director of Rooms for their review. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

Great property

Customer review rating 5.0/5

Melissa Families - Confirmed reviews ALL

We loved our first time at the Fairmont Bannf. There was so much to do at the resort. The restaurants were all amazing! The staff always went out of their way to ensure our stay was smooth.

Thank you very much for taking the time out of your day to complete our online survey regarding your recent stay at the Fairmont Banff Springs. We are delighted to hear that you enjoyed your first stay at our resort! It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you for choosing to stay with us. We hope that we will have the pleasure of welcoming you back to the Castle in the Rockies for a future stay. Sincerely, Lori Osinga Executive Assistant Fairmont Banff Springs

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Other web-users rate our hotel

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  • 1,053 reviews 8.1/10 Amenities
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  • 884 reviews 8.6/10 Vibe
  • 450 reviews 8.4/10 Wellness Area

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