Fairmont Banff Springs 4 stars

Customer review rating (ALL Rating) 4.7/5 5,746 reviews

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Description

Hotel extras

  • Award-winning Fairmont Spa and a fitness & aquatic center

  • Indoor and outdoor heated pools, kids wading pool and indoor hot tub

  • Challenging 9- and 18-hole golf courses set between river and mountains

  • Pet-friendly hotel with amenities such as beds, bowls and treats

Our accommodation(s)

Hotel location

Fairmont Banff Springs

405 Spray Avenue
T1L1J4 BANFF
Canada

GPS:51.164332, -115.56183

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  5,746 reviews

TripAdvisor Rating  4.4/5  9,824 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

William M. Couples - Confirmed reviews ALL

Everything, and everyone, was excellent. My only issue is the $600+ in fees added to our reservation total. I suspect I booked through someone other than Fairmont?

Thank you for your kind words regarding your recent stay. I do see that you made your reservation via a third party. Charges may vary depending on the booking platform used. We appreciate your feedback and hope to welcome you back for another excellent experience in the future. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Kylie M. Business - Confirmed reviews ALL

As always the service is 5 star, the location cannot be beat. The only thing that could possibly be a con is the size of the bathroom which I get in older buildings but maybe some reconfiguration of how the doors open. The spa is phenomenal and the views are breathtaking!

Thank you for your feedback regarding your recent stay at Fairmont Banff Springs. We are delighted to hear that you enjoyed our destination and service. Your comments about the bathroom size and door configuration are appreciated, and we value your insights as we continuously seek to enhance our guests' guestroom experience. We appreciate your sharing, and we hope to see you again in the future. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Brandon C. Friends - Confirmed reviews ALL

We had a wonderful stay and enjoyed the gold Lounge tremendously.

Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed your Fairmont Gold experience. Thank you for sharing. Best regards, Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

Customer review rating 5.0/5

Vanno O. Business - Confirmed reviews ALL

Great service and extremely accommodating!

Thank you for your kind review regarding your recent stay at Fairmont Banff Springs. We are pleased to hear that you enjoyed our service and found your accommodations comfortable. Your feedback is greatly appreciated, and we look forward to welcoming you back in the future. Angela Jacobson Executive Administrative Assistant Fairmont Banff Springs

The Rocky Mountains after dark

TripAdvisor rating 5.0/5

JackBowers22 TripAdvisor review

This evening we had the most amazing experience, seeing the rockies after dark. Our guide Alex was amazing and so knowledgable and helpful. This is one of the best things we have done and we are so glad we booked this trip. 100% worth doing. The locations we where taken to are some of the best spots you wouldn’t find by just wandering on your own, having a guide like Alex who is so passionate makes the experience extra special.

Thank you for your positive review on Trip Advisor and for sharing your lovely images as well. It will be our pleasure to share your kind feedback with Alex. ~ Fairmont Banff Springs

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,389 reviews 9.3/10 Location
  • 2,640 reviews 7.6/10 Room
  • 3,612 reviews 9.2/10 Service
  • 28 reviews 5.2/10 WiFi
  • 1,086 reviews 8.2/10 Amenities
  • 946 reviews 4.9/10 Comfort
  • 904 reviews 8.8/10 Vibe
  • 478 reviews 8.5/10 Wellness Area

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