The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,282 reviews

Hotel extras

  • Labeled ALLSAFE

  • Peerless luxury for over a century in a New York City Landmark

  • In the center of Manhattan at 5th Avenue and Central Park South

  • Spacious rooms and suites combining opulent décor and premium amenities

  • A selection of elegant meeting facilities including the regal Grand Ballroom

ALLSAFE approved hotel

Our accommodation(s)

From fine fabrics and sumptuous furnishings to timelessly elegant decor and lavish amenities, our 282 spacious accommodations offer unparalleled comfort in New York City's heart. Guests in our inimitable collection of suites enjoy 24-hour butler service. Rooms offer wireless high-speed internet access - flat screen TV - bathroom with beautiful mosaic tiles - writing desk and chair - sitting area - mini bar - iron and ironing board

Hotel location

The Plaza - A Fairmont Managed Hotel

10019 NEW YORK
United States

GPS:40.764268, -73.974155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park


For over 100 years, The Palm Court has been New York City's iconic destination for Afternoon Tea. The Palm Court is a timelessly elegant setting for breakfast, afternoon tea, evening fare and crafted cocktails.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,282 reviews

TripAdvisor Rating  4.5/5  3,727 reviews

Certificate of excellence 2023

Amazing experience at the plaza

TripAdvisor rating 5.0/5

Rayk B Families - TripAdvisor review

We had a wonderful time. Fariz was very caring and helpful. The whole experience is worth it’s money. Really want to go again when I am back in the U.S. The tea, the champagne and the food was so tasty. I highly recommend it, you won’t regret it :)

Great service

TripAdvisor rating 5.0/5

katiewX8274UB TripAdvisor review

Shalim at the plaza was fantastic. When I finished my first pot of tea at our service, he asked what type I would be interested and came back with a blend of Darjeeling and chai. It was very fantastic.

Sublime experience

TripAdvisor rating 5.0/5

BaruchAdam Couples - TripAdvisor review

Lovely, simply lovely afternoon tea. Shalim Khan was a great server. A well executed tea. So pleased to have a vegetarian option (ask for the vegetarian menu). Will definitely return, perhaps with our family in tow next time. So nice to have a formal tea!

Once in a lifetime service, ambience, and experience

TripAdvisor rating 5.0/5

Charles W TripAdvisor review

Afternoon Tea at The Palm Court is a once-in-a-lifetime experience. Our server, Fariz Tello, was a true master of his craft. From the pastries, to the tea, to the champagne, every bite and sip is the absolute pinnacle of luxury. Worth every single penny.

The Plaza — a one of a kind gem

TripAdvisor rating 5.0/5

Courtney H TripAdvisor review

I had not been to the plaza for over 20 years and it did not disappoint. It remains my most favorite hotel in the world — not because of its timeless beauty — but because of the phenomenal service. Each of the Plaza service team members is warm, attention to detail, and proactively willing to help, which is what differentiates The Plaza from it’s also-exceptional competitors. Thank you for making my daughter’s 11th birthday (and more importantly, our time together) truly extraordinary.

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Other web-users rate our hotel

  • 286 reviews 8.8/10 Location
  • 458 reviews 7.1/10 Room
  • 588 reviews 7.5/10 Service
  • 11 reviews 7.5/10 WiFi
  • 98 reviews 5.6/10 Cleanliness
  • 37 reviews 5.2/10 Breakfast

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