The Plaza, A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,422 reviews

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Description

Hotel extras

  • Peerless luxury for over a century in a New York City Landmark.

  • World-class dining at The Palm Court and Champagne Bar, both offering exceptional service.

  • In the center of Manhattan at 5th Avenue and Central Park South.

  • Spacious rooms and suites combining opulent décor and premium amenities.

  • A selection of elegant event and meeting facilities including the regal Grand Ballroom.

Our accommodation(s)

Hotel location

The Plaza, A Fairmont Hotel

768 Fifth Avenue
10019 New York
United States

GPS:40.764268, -73.974155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,422 reviews

Customer review rating 4.5/5

Monica G. Families - Confirmed reviews ALL

Beautiful hotel, friendly staff. Came in for a short trip with family. Everything was wonderful, room service was excellent. House driver was super cool. Only thing we wish we could’ve had was the home alone sundae. Make sure to get back to your room before 11pm so that you can order it!

Dear Mrs. G., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Michael C. Couples - Confirmed reviews ALL

Everything was absolutely fantastic. We spent the night for our wedding and it was a dream. Every request was met with enthusiasm. Only complaint was there was used floss next to the bed. It did sour the mood a little but we tried to move past it.

Dear Mr. C., Thank you for sharing your feedback regarding your recent stay at The Plaza. We are delighted to have welcome you for your wedding night - Congratulations! Our team is trained to provide attentive service, and it is disappointing to hear that this was not reflected in the cleanliness of your room. We appreciate your feedback as it allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. On the other hand, it is encouraging to know that you enjoyed other aspects of your stay. Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Susan V. Couples - Confirmed reviews ALL

We thoroughly enjoyed our stay at Plaza Hotel. Everyone was so friendly & helpful & welcoming. Can’t beat the location directly across from Central Park & walkable to almost anywhere. Their complimentary shuttle was such a nice convenience. Our room was so quiet & peaceful…a nice buffer from the city hustle outside & we were completely relaxed after days exploring NYC sites. We would love to visit NYC again at Christmas time and stay at The Plaza. Thank you for a wonderful time at your hotel.

Dear Ms. V., Thank you so much for your kind comments about your stay with us! We are so very glad to have welcomed you, and to learn that you had an enjoyable experience at The Plaza. I have shared your comments with our team and I am sure that they will serve as encouragement and inspiration. Thank you for being our guest and we look forward to welcoming you back. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Michelle C. Families - Confirmed reviews ALL

Always a pleasure to be at The Plaza, with special service.

Dear Mrs. C., We are delighted to hear that you had yet another wonderful experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Danny R. Couples - Confirmed reviews ALL

Service from hotel staff and guest experiences was 10/10. Hotel was very nice and fun as well.

Dear Mr. R., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Other web-users rate our hotel

  • 306 reviews 9.1/10 Location
  • 507 reviews 6.7/10 Room
  • 704 reviews 7.7/10 Service
  • 210 reviews 7.9/10 Vibe
  • 114 reviews 4.3/10 Value
  • 112 reviews 4.7/10 Cleanliness
  • 55 reviews 5.2/10 Bar
  • 54 reviews 6.7/10 Breakfast

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