The Plaza - A Fairmont Managed Hotel

The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,008 reviews

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Hotel extras

  • Labeled ALLSAFE

  • Peerless luxury for over a century in a New York City Landmark

  • In the center of Manhattan at 5th Avenue and Central Park South

  • Spacious rooms and suites combining opulent décor and premium amenities

  • A selection of elegant meeting facilities including the regal Grand Ballroom

ALLSAFE approved hotel

Hotel location

The Plaza - A Fairmont Managed Hotel

768 FIFTH AVENUE
10019 NEW YORK
United States

GPS:40.764268, -73.974155

Access and transport

Hotel services

Check-in from - Check out up to

In summary
On site
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Meeting rooms
Near the property
  • Car park

THE PALM COURT

For over 100 years, The Palm Court has been New York City's iconic destination for Afternoon Tea. The Palm Court is a timelessly elegant setting for breakfast, afternoon tea, evening fare and crafted cocktails.

Our accommodation(s)

From fine fabrics and sumptuous furnishings to timelessly elegant decor and lavish amenities, our 282 spacious accommodations offer unparalleled comfort in New York City's heart. Guests in our inimitable collection of suites enjoy 24-hour butler service. Rooms offer wireless high-speed internet access - flat screen TV - bathroom with beautiful mosaic tiles - writing desk and chair - sitting area - mini bar - iron and ironing board

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,008 reviews

TripAdvisor Rating  4.5/5  3,469 reviews

Disappointing 😞

TripAdvisor rating 2.0/5

ericcR5939CO Families - TripAdvisor review

Called in Saturday evening for cocktails with my mam and sister. Seems like alot of the frills have gone from the drinks presentation since we last visit while prices have gone up. We were in the city for the weekend from Dublin Ireland and the plaza was a little treat, or it was until someone kicked off screaming homophobic and racial slurs at staff and customers. I understand that these horrible people exist unfortunately but it could have been dealt with more swiftly than it was as it last 30 mins and children present. Call the police, have more security, something. Then was no apology to anyone after it was finished. Unfortunately I'll always remember my visit, but for some wrong reasons

Amazing!!!

TripAdvisor rating 5.0/5

Keith M TripAdvisor review

Me and my wife went for afternoon tea at the plaza. It was absolutely fantastic, the food was lovely and we were greeted to some champagne when we were shown to our seats. The waiter that served us was Fariz and he was amazing for the whole time we were there. He really made it a great and fun experience for us

Dear keithmR9748MW, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director

Fantastic New York City experience!

TripAdvisor rating 5.0/5

Cosmopolitan781622 TripAdvisor review

Fantastic afternoon tea with incredible ambiance. The tea was very well made and the meal options were delightful. A little on the higher end, price-wise, but considering the atmosphere and experience it’s definitely worth it. Fariz Tello was our Palm Court Server and he was fantastic, extremely attentive and polite. He ensured that our experience exceeded our expectations.

Dear Cosmopolitan781622, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director

10 out of 10

TripAdvisor rating 5.0/5

Gabriel P TripAdvisor review

Very good food and excellent service from Mr Fariz. The teatime is excellent, the food was delicious, I was here with my parents and I hope to do this again and again. I wish I have seen Kevin ha ha ha.

Dear Y6605XLgabrielp, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director

Plaza Tea at The Palm Court

TripAdvisor rating 5.0/5

357kaileyf Families - TripAdvisor review

Fariz gives an excellent service! He was so kind and thoughtful and made our afternoon tea one to remember! He made our birthday girl for her 6th birthday feel extra special! We’ve been coming for years and it this trip to The Plaza was exceptional. Thank you Fariz!

Dear 357kaileyf, Thank you very much for taking the time to share your wonderful feedback following your most recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back again in the near future. Thank you again! Sincerely, Luigi Romaniello Managing Director

In partnership with TripAdvisor

Other web-users rate our hotel

  • 225 reviews 8.8/10 Location
  • 347 reviews 7/10 Room
  • 436 reviews 7.8/10 Service
  • 9 reviews 8.1/10 WiFi
  • 82 reviews 7.1/10 Comfort
  • 73 reviews 5.8/10 Cleanliness
  • 25 reviews 5/10 Breakfast

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