The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,405 reviews

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The Plaza - A Fairmont Managed Hotel - Image 1
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768 Fifth Avenue, 10019 New York, United States

Description

Hotel extras

  • Peerless luxury for over a century in a New York City Landmark.

  • World-class dining at The Palm Court and Champagne Bar, both offering exceptional service.

  • In the center of Manhattan at 5th Avenue and Central Park South.

  • Spacious rooms and suites combining opulent décor and premium amenities.

  • A selection of elegant event and meeting facilities including the regal Grand Ballroom.

Our accommodation(s)

Hotel location

The Plaza - A Fairmont Managed Hotel

768 Fifth Avenue
10019 New York
United States

GPS:40.764268, -73.974155

Telephone
Fax +1 212-759-3001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,405 reviews

Customer review rating 4.0/5

Rachel M. Couples - Confirmed reviews ALL

First stay, large well appointed room, very welcoming and attentive staff bit not over the top like some high end hotels such tat you can still relax!!!

Dear Ms. M., We very much appreciate your comments regarding your stay at The Plaza - A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Sam Ioannidis Managing Director

Customer review rating 3.5/5

Jennifer M. Business - Confirmed reviews ALL

The room I was assigned developed quite a large leak in the bathroom. The hotel moved me to a very nice room, but it was quite disruptive for me. I was delayed to fit in a workout and I accidentally left several things behind (charger, electronic stylus) in the moving process. All things being equal I would have preferred my first room assignment to be modest and non-leaking.

Dear Ms. M., Thank you for sharing your experience with us. I sincerely apologize for the inconvenience caused by the unforeseen maintenance issue in your original room and the disruption it led to during your stay. I regret any items that were inadvertently left behind as a result of your room change. If these items were not recovered, please let us know so that we may follow up internally. We do hope the rest of your time in New York was enjoyable, and that you will allow us another chance to better serve you next time your travels bring you to New York City. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Marc L. Families - Confirmed reviews ALL

You guys helped my wife and I provide a wonderful 10 year old his birthday dreams. He wanted NYC and he wanted the Plaza and it did not disappoint. Thank you.

Dear Mr. L., Thank you for taking the time to share your experience. It is a pleasure to have welcomed you and your family for your daughter's birthday celebration! Our team delights in ensuring all of our guests enjoy The Plaza's legacy of excellent service. I have shared your comments with our colleagues, which no doubt will serve as encouragement and inspiration. We hope for the opportunity to welcome you once again, and wish that the next visit may be as wonderful as the last. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Emma S. Families - Confirmed reviews ALL

There were so many thoughtful actions by the staff. These efforts made my daughter’s wedding shopping trip magical. Thank you

Dear Mrs. S., Thank you so much for your kind comments about your stay with us! I am delighted you had such an exceptional experience, and that our team went above and beyond to make sure you and your daughter had a memorable stay. Thank you for being our guest and we look forward to welcoming you back. Warmest Regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Dawid T. Couples - Confirmed reviews ALL

Wonderful experience!

Dear Mr. T., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Other web-users rate our hotel

  • 319 reviews 8.9/10 Location
  • 523 reviews 6.5/10 Room
  • 706 reviews 7.5/10 Service
  • 219 reviews 7.6/10 Vibe
  • 167 reviews 5.5/10 Food
  • 119 reviews 4/10 Value
  • 116 reviews 4.7/10 Cleanliness
  • 62 reviews 5.6/10 Bar

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