The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,409 reviews

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The Plaza - A Fairmont Managed Hotel - Image 1
The Plaza - A Fairmont Managed Hotel - Image 2
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768 Fifth Avenue, 10019 New York, United States

Description

Hotel extras

  • Peerless luxury for over a century in a New York City Landmark.

  • World-class dining at The Palm Court and Champagne Bar, both offering exceptional service.

  • In the center of Manhattan at 5th Avenue and Central Park South.

  • Spacious rooms and suites combining opulent décor and premium amenities.

  • A selection of elegant event and meeting facilities including the regal Grand Ballroom.

Our accommodation(s)

Hotel location

The Plaza - A Fairmont Managed Hotel

768 Fifth Avenue
10019 New York
United States

GPS:40.764268, -73.974155

Telephone
Fax +1 212-759-3001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,409 reviews

TripAdvisor Rating  4.5/5  5,190 reviews

Certificate of excellence 2024

Proposal at The Plaza

TripAdvisor rating 5.0/5

Y6784KLharrys TripAdvisor review

What an experience we had in the Plaza hotel. Myself and my now fiancée had a reservation in the Champagne Bar. The food was gorgeous and the service was 10/10. I want to say a big thank you to Diana (front office manager) who helped co ordinate my proposal to my fiancée. She was there for every step of the way. She was so helpful throughout the process via email and WhatsApp messages to arrange the perfect moment for us. I couldn’t compliment her more highly. The Plaza will forever hold a special place in our hearts.

Best high tea experience for the holidays!!

TripAdvisor rating 5.0/5

Fearless59429495152 TripAdvisor review

My daughter and her boyfriend surprised his mother and I with a trip to NYC at Christmas time (12/13). High Tea at the Plaza was the highlight with our waiter Fariz. His service was a 10/10 experience. We felt taken care of the entire time and were welcomed so warmly. He always made sure we had tons of treats and kept taking memorable photos for us that we will cherish forever. It turned out that Fariz was my waiter 6 years ago when I celebrated my 60th birthday with my best friend and he was just as wonderful at that time as well. We will definitely be back from Boston soon!!

Pretentious and unprofessional.

TripAdvisor rating 1.0/5

Geoggy08 TripAdvisor review

Tried to visit the Champagne bar for a holidays drink. “Everything is booked” said the doorman, despite the hotel website stating that there were no reservations being taken. That’s fine, was about to leave when another doorman starts trying to make unfunny jokes about my accent. Apologies for being British, but a tad insensitive given that it was like minus 9 at the time and you’d just turned away at least 100 dollars. Plain rude and unprofessional.

An unforgettable stay

TripAdvisor rating 5.0/5

Mona M TripAdvisor review

Our stay at The Plaza Hotel was outstanding from check-in to check-out. Erika made a remarkable difference by assisting us with a truly excellent upgrade, handled with professionalism, efficiency, and genuine care. Her support elevated the entire experience and reflected the high standards the Plaza is known for. Breakfast at The Palm Court was equally memorable. Although we were served by Ursula only once, her warmth, attentiveness, and elegant service made a lasting impression and perfectly complemented the iconic setting. A flawless experience overall, defined by thoughtful service and timeless hospitality. We would gladly return.

Customer review rating 3.0/5

Helen H. Families - Confirmed reviews ALL

The hotel’s location is magnificent, and the iconic building is fantastic. Sadly, the staffing is sadly lacking.

Dear Ms. H., Thank you very much for taking the time and sharing your feedback. While I wish you had a better experience with services delivered in timely manner, it is the constructive feedback like this that we learn from and use to improve our services and experience. On the other hand, it is encouraging to know that you enjoyed other aspects of your stay. Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon. Sincerely, Sam Ioannidis Managing Director

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Other web-users rate our hotel

  • 324 reviews 8.8/10 Location
  • 533 reviews 6.4/10 Room
  • 725 reviews 7.4/10 Service
  • 218 reviews 7.8/10 Vibe
  • 134 reviews 4.3/10 Value
  • 118 reviews 3.5/10 Cleanliness
  • 54 reviews 6.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.