The Plaza, A Fairmont Hotel 5 stars

Customer review rating (ALL Rating) 4.5/5 1,401 reviews

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The Plaza, A Fairmont Hotel - Image 4

Description

Hotel extras

  • Peerless luxury for over a century in a New York City Landmark.

  • World-class dining at The Palm Court and Champagne Bar, both offering exceptional service.

  • In the center of Manhattan at 5th Avenue and Central Park South.

  • Spacious rooms and suites combining opulent décor and premium amenities.

  • A selection of elegant event and meeting facilities including the regal Grand Ballroom.

Our accommodation(s)

Book this hotel
Room 1

High Ceilings with comfortable sitting area and courtyard or city view. Includes spacious bathroom adorned with mosaic tiles and gold fixtures, with bathtub and separate shower. Rollaway bed allowed.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 51 / 548 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Mini BarAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • In-house movies
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Slippers
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop
  • 3 pers. max
  • 51 / 548 sq ft
  • Bedding 1 x King size bed(s)
  • Views: City View or Courtyard View

High ceilings with private terrace. Includes comfortable sitting area, spacious bathroom adorned with mosaic tiles and gold fixtures, and solid white marble vanities. Rollaway bed allowed.

Max. number of persons
2
Area
From 51 / 548 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

High ceilings and spacious open plan sitting area. Bathroom features bathtub and separate shower, and gold fixtures. Includes marble wet bar. Rollaway bed allowed.

Max. number of persons
3
Area
From 58 / 624 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

High Ceilings with a comfortable sitting area and city view, two queen beds, and mosaic-tiled bathroom with gold fixtures.

Max. number of persons
4
Area
From 55 / 592 sq ft

Bedding

Queen size bed(s) x2

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

High Ceilings with comfortable sitting area and courtyard or city view. Includes spacious bathrooms with mosaic tiles and gold fixtures, with bathtub and separate shower. Hand held shower, ADA compliant closet, rear grab bars installed.

  • Views:

    City View or Courtyard View

Max. number of persons
3
Area
From 51 / 548 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge
  • Nespresso machineAdditional charge

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug
  • Toilet with side and rear grab bars
  • Toilet seat 17”-19” above floor
  • Sink top 27”-34” above floor
  • Clear space under sink is at least 27” high at 8” from the front edge and 17” from front edge for 9” above floor.
  • Bathroom hook no higher than 48” above floor provided

Media And Technology

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • In-house movies
  • Music TV channels
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Message alert
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Rollaway bedAdditional charge
  • 36” wide route to both sides of bed (in room with one bed)

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

High ceilings and spacious open plan sitting area. Bathroom features bathtub and separate shower, and gold fixtures. Hand held shower, ADA compliant closet, rear grab bars installed.

Max. number of persons
3
Area
From 68 / 731 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Unique room on the 18th floor overlooking 5th Ave featuring a large round bed in a unique tower under a soaring, 23-foot exposed brick turret ceiling.

Max. number of persons
2
Area
From 51 / 548 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

JUNIOR SUITE 1 KING. 750SF- 69SM. Pullout sofa available. Butler service and wet bar.

High ceilings and separate living room. Bathroom features bathtub and separate shower and gold fixtures. Includes double size sofa bed, wet bar, and butler service (available upon request).

Max. number of persons
4
Area
From 68 / 731 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Extra bed in room for child on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

EDWARDIAN SUITE 1 KING. King bed. 1000SF-92SM. Powder room. Sofabed available. Butler incl.

High ceilings and spacious separate living room. Bathroom has bathtub and separate shower and gold fixtures. Includes a powder room, sofa bed, wet bar, and butler service (available upon request).

Max. number of persons
4
Area
From 93 / 1001 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

PULITZER FIFTH AVE SUITE 1 KING. 1000SF- 92SF. Powder room. Butler included.

High ceilings and views of 5th Avenue, separate living room, powder room, and a large bathroom with separate shower. Includes butler service.

  • Views:

    City View

Max. number of persons
4
Area
From 93 / 1001 sq ft

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

CARNEGIE PARTIAL PARK VIEW SUITE 1 KING. 1000SF-92SF. Partial Park View. Butler Included.

Partial Central Park view, separate living room, guest powder room, and grand bathroom with separate shower. Includes sofa bed, wet bar, and butler service.

  • Views:

    Park view

  • Most of the accommodation:

    Corner Room

Max. number of persons
4
Area
From 93 / 1001 sq ft

Bedding

King size bed(s) x1

Queen size sofa bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Food And Beverage

Food And Beverage Facilities

  • Microwave
  • Coffee makerAdditional charge
  • Coffee/tea making facilitiesAdditional charge
  • Mini BarAdditional charge
  • Nespresso machineAdditional charge

Bathroom

Bathroom Facilities

  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Slippers
  • Telephone in bathroom
  • Towel rack
  • Universal shaving plug

Media And Technology

Complementary elements

  • Printer

Internet Facilities

  • Wireless internet in your room
  • High speed internetAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Phone with 2 handsets in room
  • Voice mail
  • International callsAdditional charge

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • Free movies/video
  • In-house movies
  • Music TV channels
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • 42'/107 cm screen
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room
  • Rollaway bedAdditional charge

Comfort Features

  • Alarm clock
  • Bedding and towel
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Separate closet
  • Shoe polisher
  • Slippers
  • Turn Down Services

Electric Facilities

  • Converters/ Voltage adaptors

Room Services

  • Operator wake up call

Temperature Air Control

  • Air Conditioning
  • Individual heating and air conditioning adjustment

Working Area

  • Business Desk
  • Safe large enough to accommodate a laptop

Suite

PENTHOUSE SUITE 1 KING. 1500SF-139SM. Private Terrace. 2 bathrooms. Pullout Sofa.

Duplex 1-bedroom suite, includes separate study, a large private terrace, two full bathrooms, and a double size pullout sofa.

Max. number of persons
4
Area
From 139 / 1496 sq ft

Bedding

King size bed(s) x1

Double sofa bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

VANDERBILT FIFTH AVE 2 BR SUITE KING. 1500SF- 139SM. 2 full bathrooms. Butler included.

2-bedroom suite overlooks 5th Ave. Large living room, dining area, 2 full bathrooms, claw foot bath tub, and separate shower. Includes butler service.

Max. number of persons
6
Area
From 139 / 1496 sq ft

Bedding

King size bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

PULITZER FIFTH AVE SUITE 1 KING MOBILITY ACCESS Rollin Shower 1000SF- 92SM. Butler included.

High ceilings and views of 5th Avenue, separate living room with powder room, and a large bathroom with separate shower. Roll in shower, wide entry door, ADA compliant closet.

Max. number of persons
4
Area
From 93 / 1001 sq ft
Accessibility
Accessible room

Bedding

King size bed(s) x1

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

ELOISE 1 KING. 625SF-58SM. Eloise Themed with complimentary amenities.

Pink and white Eloise themed suite with Eloise Bedding & towels, Tea Set, Eloise & Weenie dolls.

Max. number of persons
3
Area
From 58 / 624 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

GATSBY SUITE 1 KING. 700SF- 65SM. Art Deco themed. 18th floor.

Junior suite in dramatic Art Deco decor of the Jazz Age with dome ceilings, antique mirrors, and glass chandeliers. Includes butler service.

Max. number of persons
2
Area
From 65 / 699 sq ft

Bedding

King size bed(s) x1

Extra bed in room for child on request

Extra bed in room for adult on request

Baby crib on request

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge
  • Flat screen

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

GRAND PENTHOUSE 2 BR TERRACE SUITE. 2500SF-232SM. Duplex. Central Park View. Terrace.

2-bedroom duplex suite located on the top floor with offers breath-taking views of Central Park and city skyline. Each bedroom has a King bed. Large terrace. Includes butler service.

  • Views:

    Park view

Max. number of persons
4
Area
From 232 / 2497 sq ft

Bedding

King size bed(s) x2

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Suite

ROYAL SUITE 3 BR. 4400SF-408SM. 3 bathrooms. Private elevator. 5th Ave views.

3-bedroom suite with 3 bathrooms, private elevator, and 5th Ave views. Private gym, kitchen, library, Chef's kitchen, and 12 person dining table. Includes butler service.

Max. number of persons
8
Area
From 409 / 4402 sq ft

Bedding

King size bed(s) x3

Bathroom

Bathroom Facilities

  • Accessible bathroom
  • Bathroom doors 32 inches wide
  • Bathrobe
  • Bathroom products
  • Fixed showerhead
  • Flexible showerhead
  • Hair dryer in bathroom
  • Make-up/magnifying mirror
  • Mirror
  • Towel rack

Media And Technology

Complementary elements

  • Radio

Internet Facilities

  • High speed internetAdditional charge
  • Wireless internet in your roomAdditional charge

Phone Facilities

  • Direct dial telephone
  • Free local calls
  • Voice mail

Tv Facilities

  • Children's TV Channels
  • Chromecast
  • TV room service ordering
  • TV with on-screen billing info
  • In-house moviesAdditional charge
  • Pay per view channel(s)Additional charge
  • Pay per view moviesAdditional charge

Service And Equipment

Accessibility And Security

  • Alarm clock
  • Audible smoke alarms in rooms
  • Dead bolt in rooms
  • Emergency info in rooms
  • Keycard-operated door locks
  • Room for hearing impaired guests
  • Safe deposit box in room
  • Security Peephole
  • Self-closing rooms
  • Smoke alarm in room
  • Sprinkler in room

Bedding Facilities

  • Newspaper in room

Comfort Features

  • Alarm clock
  • Blackout curtain
  • Hair dryer
  • Iron
  • Ironing board and flat-iron
  • Slippers

Electric Facilities

  • Converters/ Voltage adaptors

Temperature Air Control

  • Air Conditioning

Working Area

  • Adjustable desk lamp
  • Business Desk
  • Rolling seats
  • Safe large enough to accommodate a laptop

Hotel location

The Plaza, A Fairmont Hotel

768 Fifth Avenue
10019 New York
United States

GPS:40.764268, -73.974155

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park
  • 282 rooms
  • 16 rooms for people with reduced mobility
  • 34 connecting rooms
  • 282 non-smoking rooms
  • 20 floors

Languages spoken at the hotel

  • German
  • English
  • Spanish
  • French
  • Italian
  • Japanese
  • Korean
  • Chinese Mandarin

Reduced mobility Facilities

100% Non Smoking Property

Laundry / Valet Services

  • Laundry / Valet Services Additional charge
  • Pressing Additional charge
  • Dry cleaning / Ironing Additional charge

Lounge

  • Waiting area or lounge

Wi-Fi

  • High Speed WiFi
  • WiFi in the communal areas
  • High Speed internet Additional charge
  • WiFi at the hotel Additional charge

Air conditioning

Desk equipment available

  • Shoe shine machine
  • Plugs and converters available on desks
  • Umbrellas

Safe deposit box at reception

  • Safe deposit box at reception

Check In & Check-out facilities

  • Express check-in
  • Express check-out
  • Late Checkout

Luggage storage

  • Luggage storage

Concierge

  • Concierge

Porter

  • Porter

Limousine

  • Limousine Additional charge

Currency exchange

  • Currency exchange

Pets

Pets allowed

Catering

3 Restaurants

One Bar

Room service

  • Cold snacks
  • Hot meals

Breakfast

  • Room service Additional charge
  • Breakfast à la carte Additional charge
  • Breakfast à la carte Additional charge

Business

7 Meeting rooms

Business Center

  • Self service business center
  • Business center is wheelchair accessible

Family

Babysitting on request

  • Babysitting on request

Services for children

  • Board games available
  • Tourist guide for families
  • Children''s TV Channels

Well-being

The Plaza Fitness Center

  • On site

Sports and leisure

Bodybuilding equipment/Gym

  • On site

Gym

  • On site
  • Near the property
  • Indoor parking
  • Private
  • Parking pricing: 94.94 110 USD Per day

Services & equipment

  • Valet parking

Security

  • Parking with security service
  • Video surveillance in parking
  • Controled access parking
  • Parking equipped with lights
  • Patrolled parking

Overlooking Fifth Avenue and The Pulitzer Fountain, The Champagne Bar is a fabulously elegant dining venue. Celebrate by night with the finest champagne, caviar and wines. By day, indulge in freshly baked pastries, light gourmet fare, & specialty coffees.

Enjoy the ultimate luxury with in-room dining at The Plaza. Savor a gourmet breakfast in the comfort of your room, with fresh, delicious dishes delivered to your door. Relax, indulge, and take in the iconic views-breakfast has never felt this elegant.

Overlooking Fifth Avenue and The Pulitzer Fountain, The Champagne Bar is a fabulously elegant dining venue. Celebrate by night with the finest champagne, caviar and wines. By day, indulge in freshly baked pastries, light gourmet fare, & specialty coffees.

The Plaza Fitness Center is a studio committed to the new generation of prevention-based health care. Cardio, strength and functional Technogym products are integrated into the wellness platform for an interactive workout.

Immerse yourself in a world of state-of-the-art treatments with world-class therapists utilizing the latest skincare technology, formulated by Dr. Yannis Alexandrides.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,401 reviews

Customer review rating 5.0/5

Jack W. Couples - Confirmed reviews ALL

Dear Mr. W., We are delighted to hear that you had yet another wonderful experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 4.0/5

Michael K. Couples - Confirmed reviews ALL

Dear Mr. K., Thank you for taking the time to tell us about your experience at The Plaza. I sincerely apologize for the challenges you faced during your recent stay. It is disappointing to hear that your experience did not meet the high standards that we strive to deliver, particularly regarding the lack of assistance with your belongings upon arrival, the lack of warmth and recognition from our security personnel, the rushed service you experienced at The Palm Court, the incident with room service server and the order taker unable to fulfill your request. We appreciate your feedback, as it highlights areas where we must improve. I have requested an internal follow up with all the concerned departments as we are committed to addressing the issues you raised and making improvements to ensure that future guests have a more enjoyable experience. We do hope the rest of your time in New York was enjoyable, and that you will allow us another chance to better serve you next time your travels bring you to New York City. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

James W. Families - Confirmed reviews ALL

Dear Mr. W., Thank you for taking the time to share your experience. It is a pleasure to have welcomed you for your daughter's birthday celebration! Our team delights in ensuring all of our guests enjoy The Plaza's legacy of extraordinary service. I have shared your comments with our colleagues, which no doubt will serve as encouragement and inspiration. We hope for the opportunity to welcome you once again, and wish that the next visit may be as wonderful as the last. Sincerely, Sam Ioannidis Managing Director

Customer review rating 4.5/5

Leo E. S. J. Business - Confirmed reviews ALL

Dear Mr. S. J.., We are delighted to hear that you had yet another wonderful experience. Your preferences have been noted. Thank you for being our loyal guest and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Barbara L. Couples - Confirmed reviews ALL

Dear Ms. L., Thank you so much for your kind comments about your stay with us! I am delighted you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. Thank you for being our guest and we look forward to welcoming you back. Warmest Regards, Sam Ioannidis Managing Director

Dear Mr. W., We are delighted to hear that you had yet another wonderful experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 4.0/5

Michael K. Couples - Confirmed reviews ALL

We had a lovely stay overall, Patrick at front desk and Hatsumi at concierge were particularly helpful durning our stay. We loved the Lacoste activation in the lobby but felt that otherwise the lobby wasn’t particularly welcoming because all the seating was reserved for the restaurants so it felt a bit awkward to sit without wanting to dine. We arrived very late at night and there was no one at the door to offer help with our bags or point us in the right direction to reception, the woman that checked us in was very nice though. We appreciated the upgrade and the room was huge but very well worn in condition wise, it was immaculately clean though. Coming and going from the hotel we were constantly asked if we were hotel guests, which made the experience feel somewhat cold. We understand there’s probably a lot of non hotel guests that try to come through due to the fame of the hotel that have to be filtered out but as a guest we didn’t feel completely welcome either. We had tea at the palm court which was nice, but we were about 5/10 minutes behind and our guests who arrived first and they felt some pressure from the servers and host when arriving without us, they felt like the team just wanted to rush us to turn the table as quickly as possible and us being a few minutes late was an inconvenience. We also had breakfast through in room dining and when I asked to pull the cart into the room myself, the server pushed the cart straight into the room with a flourish of his hand, knocking water and coffee all over the table and quickly asked us to sign the check without apologizing or offering to check the food was okay or bring us more coffee. We were in a little rush so I didn’t ask. The avocado toast on pretzel was a fun idea but very dense, though the eggs were poached perfectly. We asked for cold brew coffee and the order taker didn’t know what we were talking about and we ended up with what was clearly hot coffee poured over ice, terrible. The front desk carried the experience for us, we were spoiled with an upgrade, late check out, and pleasant interactions. The housekeepers in the hallways always stopped and said hellos with smiles. Overall it was a nice stay with some standout team members but the overall condition of the hotel and several interactions didn’t live up expected experience and lacked significant warmth.

Dear Mr. K., Thank you for taking the time to tell us about your experience at The Plaza. I sincerely apologize for the challenges you faced during your recent stay. It is disappointing to hear that your experience did not meet the high standards that we strive to deliver, particularly regarding the lack of assistance with your belongings upon arrival, the lack of warmth and recognition from our security personnel, the rushed service you experienced at The Palm Court, the incident with room service server and the order taker unable to fulfill your request. We appreciate your feedback, as it highlights areas where we must improve. I have requested an internal follow up with all the concerned departments as we are committed to addressing the issues you raised and making improvements to ensure that future guests have a more enjoyable experience. We do hope the rest of your time in New York was enjoyable, and that you will allow us another chance to better serve you next time your travels bring you to New York City. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

James W. Families - Confirmed reviews ALL

The Plaza made my daughter’s 13th birthday so special! They had the room decorated with US Open theme and a special cake . Rooms were perfect, food was great

Dear Mr. W., Thank you for taking the time to share your experience. It is a pleasure to have welcomed you for your daughter's birthday celebration! Our team delights in ensuring all of our guests enjoy The Plaza's legacy of extraordinary service. I have shared your comments with our colleagues, which no doubt will serve as encouragement and inspiration. We hope for the opportunity to welcome you once again, and wish that the next visit may be as wonderful as the last. Sincerely, Sam Ioannidis Managing Director

Customer review rating 4.5/5

Leo E. S. J. Business - Confirmed reviews ALL

Staff friendly, rooms very big and clean, classic place…Would love though if there were ice automatically at turndown

Dear Mr. S. J.., We are delighted to hear that you had yet another wonderful experience. Your preferences have been noted. Thank you for being our loyal guest and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Barbara L. Couples - Confirmed reviews ALL

Our stay at The Plaza was everything we could have dreamed of – – the room was beautiful and peaceful; the staff could not do enough to make us comfortable – – they were accommodating beyond expectation and extremely polite.

Dear Ms. L., Thank you so much for your kind comments about your stay with us! I am delighted you had such an exceptional experience, and that our team went above and beyond to make sure you had a memorable stay. Thank you for being our guest and we look forward to welcoming you back. Warmest Regards, Sam Ioannidis Managing Director

Customer review rating 3.5/5

Laura W. Couples - Confirmed reviews ALL

Warm, friendly and helpful staff. Fantastic oysters and drinks at the Palm Court.We had a phenomenal waiter there. The hotel is beautiful, especially the chandeliers. The hallways are gorgeous. It is refreshing to enjoy a classic decor. The only negative that we had was a very gross experience upon seeing the toilet in our room when we arrived. There was urine on the front of the toilet. I didn’t want to wait to use the toilet so I cleaned it myself. Had I called for help with this issue, I am confident that it would have been dealt with promptly. The staff upon check out said, “That is embarrassing,” and then apologized, and I felt satisfied with his response. The pillows weren’t comfortable for me but the mattress was very good. The bathroom was absolutely stunning. Everything was beautiful.

Dear Ms. W., Thank you for taking the time to share your feedback. Please accept my sincere apologies for the incident you experienced upon your arrival to the room. Rest assured, this is not typical nor exemplary of The Plaza's service legacy. I have shared your comments with our respective teams so that we may follow-up internally. On the other hand, it is encouraging to know that you enjoyed other aspects of your stay. Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon. Sincerely, Sam Ioannidis Managing Director

Customer review rating 4.0/5

Donna D. Couples - Confirmed reviews ALL

Everything was wonderful but we were seated near the bar area both days for breakfast and wait staff on Sept 1 was unprofessional. Very different from exceptionally professional staff August 31.

Dear Ms. D., Thank you very much for taking the time to share your feedback. While I wish you had a better experience with our breakfast service on September 1, it is the constructive feedback like this that we learn from and use to improve our services and experience. On the other hand, it is encouraging to know that you enjoyed other aspects of your stay. Thank you for choosing The Plaza and we hope to be presented with an opportunity to better serve you soon. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Elizabeth R. Families - Confirmed reviews ALL

Everything was perfect from the moment we checked in. Our rooms were comfortable and well-appointed, and the hotel staff were all so courteous and friendly.

Dear Mrs. R., Thank you so much for your kind comments about your stay with us! We are so very glad to have welcomed you, and to learn that you and your family had an enjoyable experience at The Plaza. I have shared your comments with our team and I am sure that they will serve as encouragement and inspiration. Thank you for being our guest and we look forward to welcoming you back. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Anthony C. Couples - Confirmed reviews ALL

Wonderful weekend in the city, from booking our reservation to checking out, nothing was missed.

Dear Mr. C., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 3.5/5

Brittany P. Business - Confirmed reviews ALL

Very conveniently located, the workers were friendly

Dear Ms. P., We very much appreciate your comments regarding your stay at the The Plaza. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope that you will present us with the opportunity to better serve you soon. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Navan K. Families - Confirmed reviews ALL

Fantastic

Dear Mr. K., We are delighted to learn that you and your family had an enjoyable experience at The Plaza. Thank you for your feedback and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 2.0/5

Nadine N. Families - Confirmed reviews ALL

Underwhelmed ….. sad to share we were left disappointed with our stay. We had high expectations based on reputation but our experience did not reflect this. Room not ready at 3pm check in time - 90mins late. Requests for robes - repeated, incorrect twice, long waits. Meaning more delays before we could shower and relax as a family. So not a good first impression.

Dear Mrs. N., Thank you for taking the time to tell us about your experience at The Plaza. I sincerely apologize for the challenges you faced during your recent stay. It is disappointing to hear that your experience did not meet the high standards that we strive to deliver, particularly regarding the delay during check-in and delivery timing of your requests. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. We are committed to addressing the issues you raised and making improvements to ensure that future guests have a more enjoyable experience. Once again, I apologize for any inconvenience caused, and I genuinely hope to have the opportunity to make amends and welcome you back to The Plaza in the future. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Nayel B. Families - Confirmed reviews ALL

We had a wonderful family stay from start to finish. Check-in was smooth and the staff were genuinely warm the kind of service that makes you feel looked after rather than processed. Our room was spotless, comfortable, and had plenty of space for the whole family to spread out. Highly recommend for families.

Dear Mrs. B., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Stephen K. Couples - Confirmed reviews ALL

Staff was very attentive and we appreciated the birthday champagne for my wife’s birthday sent to our suite.

Dear Mr. K., Thank you for taking the time to share your experience. It is a pleasure to have welcomed you for Mrs. K.'s birthday celebration! Our team delights in ensuring all of our guests enjoy The Plaza's legacy of extraordinary service. I have shared your comments with our colleagues, which no doubt will serve as encouragement and inspiration. We hope for the opportunity to welcome you once again, and wish that the next visit may be as wonderful as the last. Sincerely, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Ann B. Friends - Confirmed reviews ALL

Easy check in. Received a beautiful upgrade staff of entire hotel professional and pleasant.

Dear Ms. B., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Zachary G. Business - Confirmed reviews ALL

I had a quick trip to NYC and had the opportunity to stay at the Plaza. The room was pristine and the staff was wonderful. One individual stood out; Our favorite bartender, Hassan, whom we met at the Champagne Bar. He was such a delight and made our day.

Dear Mr. G., Thank you so much for your kind comments about your stay with us! I am delighted you had such an exceptional experience, and that our team, particularly Hassan, went above and beyond to make sure you had a memorable stay. Thank you for being our guest and we look forward to welcoming you back. Warmest Regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Faisal A. A. T. Couples - Confirmed reviews ALL

all in all an overall amazing experience, all my needs were meant with the upmost speed and professionalism

Dear Mr. A. T., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Nancy A. Families - Confirmed reviews ALL

Once again, thoroughly enjoyed our stay at The— one and only—Plaza in Manhattan. Loved our accommodations, high tea at The Palm Court, Blandi Salon, breakfast in our room, and the best service in the City!

Dear Mrs. A., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 5.0/5

Brett R. Business - Confirmed reviews ALL

Daniel and Bella were amazing they really went above and beyond

Dear Mr. R., We are delighted to hear that you had an exceptional experience. Thank you for your kind words and we look forward to having you with us again soon. Warm regards, Sam Ioannidis Managing Director

Customer review rating 0.5/5

Michael M. Business - Confirmed reviews ALL

1 when I called I specifically asked if coffee would be included in the room and I was told of course. When checking in the gentleman told me no coffee included you will have to order it to the room. I needed to print some classified materials. I asked the concierge where the business centre was and they told me the fourth floor. I went all the way up to the fourth floor search the whole fourth floor there was no one there and no business centre there. After way too much time someone else told me it was on the third floor. I made my way to the third floor attempted to print some thing however, the computer was not connected to the printer. I have to call the front desk. Wait 10 minutes for someone to come upstairs and fix the problem. Overall, not happy experience

Dear Mr. M., Thank you for taking the time to tell us about your experience at The Plaza. I sincerely apologize for the challenges you faced during your recent stay. It is disappointing to hear that your experience did not meet the high standards that we strive to deliver, particularly with the lack of clear communication regarding the coffee maker in the room and the location of our Business Center as well as the inability to print your documents at the facility. We appreciate your feedback, as it highlights areas where we must improve. Although we may not always enjoy receiving negative feedback, it certainly allows us to continuously review the services we provide and help us to concentrate our training efforts where needed to build the confidence and skills of our colleagues. We are committed to addressing the issues you raised and making improvements to ensure that future guests have a more enjoyable experience. Once again, I apologize for any inconvenience caused, and I genuinely hope to have the opportunity to make amends and welcome you back to The Plaza in the future. Sincerely, Sam Ioannidis Managing Director

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