The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,325 reviews

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The Plaza - A Fairmont Managed Hotel - Image 1
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768 FIFTH AVENUE, 10019 NEW YORK, United States

Description

Hotel extras

  • Peerless luxury for over a century in a New York City Landmark

  • In the center of Manhattan at 5th Avenue and Central Park South

  • Spacious rooms and suites combining opulent décor and premium amenities

  • A selection of elegant meeting facilities including the regal Grand Ballroom

Our accommodation(s)

Hotel location

The Plaza - A Fairmont Managed Hotel

768 FIFTH AVENUE
10019 NEW YORK
United States

GPS:40.764268, -73.974155

Telephone
Fax +1 212-759-3001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

THE PALM COURT

For over 115 years, The Palm Court has been New York City's iconic destination for Afternoon Tea. 2014, The Palm Court re-launched to include a grand bar, tea by Palais des Thés, and a revised menu featuring inspired American fare from morning - evening.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,325 reviews

TripAdvisor Rating  4.5/5  4,352 reviews

Certificate of excellence 2024

Okay stay

TripAdvisor rating 3.0/5

Molly C TripAdvisor review

It has been a bucket list item for me to stay at the plaza. The team at the Front Desk was so wonderful and accommodating our needs of needing two beds. I will say I have read reviews about the hotel prior to coming, and I must admit the reviews were not wrong to say the hotel has lost its charm. The hotel definitely carries nostalgia to it. However, it is in desperate need of renovations. It no longer carries the five star quality that you would expect from the Plaza. I am glad to have stayed there to check it off my bucket list however, I will not be back . It is not worth the money!

Palm Court Tea

TripAdvisor rating 5.0/5

Reagan P TripAdvisor review

We had a wonderful afternoon tea in the Palm Court. Shalim was our server and he was excellent. Very attentive to detail and gave a nice explanation of the tea course offerings. The Palm Court is beautiful and the food was delicious. We will definitely be back!

Dear reaganp769, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Sincerely, Paul Tormey Managing Director

PROBABLY THE WORLD'S MOST EXPENSIVE AFTERNOON TEA

TripAdvisor rating 4.0/5

Caroline P TripAdvisor review

Afternoon tea at the Plaza in New York is something I've always wanted to do. We visited in May for a birthday treat & whilst we did have a lovely time, the cost was exorbitant at $150 pp PLUS TIP. This must surely be the most expensive afternoon tea in the world. As it was my birthday, we went for the Central Park Tea with a glass of champagne. We had the smallest tray of tiny finger sandwiches & a lovely selection of delicate little cakes along with scones & unlimited tea. We actually asked for more sandwiches as they simply didn't fill us up & reluctantly, they brought out another plate. The Palm Court was delightful & beautifully decorated, as was the lobby area. However, this once vibrant hotel used to have lots of shops on it's ground floor but it now resembles ghost town with only a couple of VERY expensive shops still open. Our servers were great, but certainly not worth the extra $54 "suggested" tip. I've ticked this off my list now but won't come here again as it's extortionately priced & definitely not worth the money. There must be better value afternoon teas on offer in NYC somewhere.

Tea at The Plaza

TripAdvisor rating 5.0/5

Charlotte R TripAdvisor review

Service was amazing! The tea was great good for all ages. Fun and interesting experience all around. The sandwiches were great as well as the desserts. Our server was very friendly and we enjoyed the experience tremendously. We would recommend

Dear Z6692DPcharlotter, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Sincerely, Paul Tormey Managing Director

Birthday tea!

TripAdvisor rating 5.0/5

Annabelle W TripAdvisor review

Took my mom for her birthday and we had the most wonderful experience! Shalim and Juciana were so sweet and attentive and brought my mom a cake for her birthday and sang. It was such a beautiful experience. We’d love to come back and celebrate more events. Thank you!

Dear 812annabellew, Thank you very much for taking the time to share your wonderful feedback following your recent experience at The Plaza - A Fairmont Managed Hotel. I’m delighted we had the opportunity to welcome you and that you had such an exceptional time. It makes us so happy to hear that your experience was 5-stars as our staff takes a lot of pride in the service we provide on a daily basis. It was our immense pleasure to host you and we look forward to welcoming you back in the near future. Thank you again! Sincerely, Paul Tormey Managing Director

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Other web-users rate our hotel

  • 307 reviews 8.7/10 Location
  • 514 reviews 6.5/10 Room
  • 671 reviews 7.1/10 Service
  • 6 reviews 7.1/10 WiFi
  • 198 reviews 7.8/10 Vibe
  • 124 reviews 4.4/10 Value
  • 105 reviews 3.3/10 Cleanliness
  • 57 reviews 5.8/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.