Customer review rating 4.4/5 3,704 reviews
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Ultra-luxury hotel on Central Park, featured in over 30 Hollywood films. All suites include 24-hour butler service. The Palm Court, Champagne Bar, Rose Club, Todd English Food Hall, and The Plaza Food Hall offer more than 20 food and beverage options.
Check-in from 15h00
Check out up to 12h00
5th Avenue at Central Park South
Contact email :
Check-in from 15h00
Check out up to 12h00
JOHN F KENNEDY INTL AIRPORT At 32.19km / 20 miles
LA GUARDIA AIRPORT At 20.92km / 13 miles
NEWARK LIBERTY INTL AIRPORT At 35.41km / 22 miles
GPS :40.764268, -73.974155
The refined elegance of each spacious guest room and suite is inspired by the Louis XV style of French decor- White Glove Butler service is offered to all Suite guests- In room Ipad connects each guest with a vast array of services-. Rooms offer wireless high-speed internet access - flat screen TV - bathroom with beautiful mosaic tiles - writing desk and chair - sitting area - mini bar - iron and ironing board
Type of cuisine: Cafe
For over 100 years, The Palm Court has been New York City's iconic destination for Afternoon Tea. The Palm Court is a timelessly elegant setting for breakfast, afternoon tea, evening fare and crafted cocktails.
Number of meeting rooms: 8
Maximum size: 5,000 m²
Maximum capacity: 500 people
Maximum banquet capacity: 500 people
100% genuine reviews from our guestsFind out more
A great get-away
John I. H. Families - 21/02/2020 Confirmed reviews ALL
two minor hiccups: the heating in the main suite was not working, and the first repair person sent to fix the issue was rude and did not fix the problem. It was the second repair person the following morning who was able to fix the problem. Second (and VERY minor) hiccup: misunderstanding that when I asked for the butler to bring coke zero and lemons, the room service was sent instead - I thought room service was the butler, and asked where the coke zero was.. end result was that room service AND the butler BOTH brought the coke zeros (and I was charged for both). No big deal, as we ended up drinking them anyway, but the misunderstanding could have been avoided with a little better explanation... These hiccups notwithstanding, the rooms were spacious, comfortable, clean. The butler service was terrific. In fact, besides the one repair person, all the other Plaza employees that we encountered were pleasant and helpful, most going out of their way to see to our comfort. The room service menu, service and food were very good. The one issue I had (a lobster tail forgotten from my salad) was immediately remedied. We had occasion to go to the lounge area near the concierge desk, and our experience there was wonderful... excellent appetizers, beverages, and service. I also visited the gift shop, and that too was a great experience. Very helpful staff there. The concierge staff was pleasant, helpful and knowledgeable in my dealings with them.
Anonymous Families - 14/02/2020 Confirmed reviews ALL
The hotel is beautiful. Check in was great.
Leo Couples - 13/02/2020 Confirmed reviews ALL
Our stay at the Plaza Hotel was amazing. It was a home away from home.
F. Scott Fitzgerald Suite
Cidney G. Couples - 11/02/2020 Confirmed reviews ALL
One night only without the kids for a change. We took this opportunity to try the F Scott Fitzgerald suite that we had always wanted to experience. Because it is just easier with the children, we usually stay in the van about sweet. But there are so many other wonderful sweets we’d love to try in the hotel. So this was our chance. The room seemed very worn and tired. It was not what we expected. There was a huge fresh red wine spill on the rug in the sitting area in the middle of the room. Also one of the light fixtures in the bathroom was broken half off. Overall things just felt a little more “worn” than we’re used to from the hotel. We did notify housekeeping about the stain on the rug, and they clearly tried to steam clean while we were out at a show. It helped a little and we appreciated the effort. We absolutely love the idea and the specialness of the room, but think it’s possibly time for a refresh.
Eileen K. Families - 11/02/2020 Confirmed reviews ALL
It was my daughter’s bday celebration and I mentioned that when booking, expecting there to be an arrangement or special treat of some kind upon ENTERING our room but it appeared after the fact...only when I mentioned it to our bellhop...a bit of a let down, to be honest.
Our most recent 20 reviews