The Plaza - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.4/5 1,408 reviews

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The Plaza - A Fairmont Managed Hotel - Image 1
The Plaza - A Fairmont Managed Hotel - Image 2
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The Plaza - A Fairmont Managed Hotel - Image 4
768 Fifth Avenue, 10019 New York, United States

Description

Hotel extras

  • Peerless luxury for over a century in a New York City Landmark.

  • World-class dining at The Palm Court and Champagne Bar, both offering exceptional service.

  • In the center of Manhattan at 5th Avenue and Central Park South.

  • Spacious rooms and suites combining opulent décor and premium amenities.

  • A selection of elegant event and meeting facilities including the regal Grand Ballroom.

Our accommodation(s)

Hotel location

The Plaza - A Fairmont Managed Hotel

768 Fifth Avenue
10019 New York
United States

GPS:40.764268, -73.974155

Telephone
Fax +1 212-759-3001

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service
Near the property
  • Car park

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,408 reviews

TripAdvisor Rating  4.5/5  5,185 reviews

Certificate of excellence 2024

Excited before and highly disappointed

TripAdvisor rating 2.0/5

Expedition625688 TripAdvisor review

My daughter and I looked forward to the afternoon tea experience for months. Having had the experience at the Cake Bake Shop and knowing the reputation of The Plaza Hotel, we had high expectations. Unfortunately, the food was terrible. The scones crumbled like sand with an odd texture and the bread was stale. The 2/5 rating wasn’t 0 only because the server was amazing. He did his best to make the experience better, but he could not save the terrible food. I felt embarrassed for The Plaza for delivering such subpar and low quality food at such a high price tag. I would never do this again.

Fabulous memories at the Palm Court

TripAdvisor rating 5.0/5

StephaniC172 TripAdvisor review

We had tea at the Palm Court today. It was a highlight of our trip! Our server, Porfirio, went above and beyond to make our time special. My daughter is 7 and he treated her like a princess. It was such a special experience. Highly recommend!

Beyond expectations

TripAdvisor rating 5.0/5

tigera144 TripAdvisor review

Of course we had high expectations for our stay at The Plaza, but our actual experience was beyond that. At Christmas it is stunning, and although busy in the city, the care of the staff made our trip relaxing and rejuvenating. The concierge made sure we had everything we needed in regards to reservations and tickets - thank you Rapha! - the butler service was impeccable, the Tea Service at the Palms was divine. Evan was most hospitable and welcoming - his kindness and genuine care made us feel as though we were home. I truly hope we are in his wing at our next visit - it will be so nice to see a friend! Thank you for our wonderful experience.

Wonderful Holiday Experience!

TripAdvisor rating 5.0/5

Nicole V TripAdvisor review

We were over the moon with our experience at the Palm Court for afternoon tea! We celebrate our bestie Christmas and now that we have come, we will be coming every year! The savory food is to die for and the sweets were the cherry on top. Do yourself a favor and get the winter cosmo, you won’t be sorry! Our server Feriz took excellent care of us and made this an experience to remember. See you next year!

Beautiful Birthday Outing!

TripAdvisor rating 5.0/5

Jess W TripAdvisor review

Afternoon tea at The Plaza was a truly lovely experience. The ambiance felt elevated and timeless—elegant without being stuffy—and set the perfect tone for a special outing. The food was fresh, beautifully presented, and absolutely delicious, from the savory bites to the sweets. Our server, Shalim, made the experience even better with his pleasant demeanor and professional, attentive service. He struck the perfect balance of being warm and efficient, which really enhanced our visit. Overall, a memorable and refined tea experience that lived up to its reputation.

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Other web-users rate our hotel

  • 329 reviews 8.8/10 Location
  • 538 reviews 6.4/10 Room
  • 736 reviews 7.4/10 Service
  • 219 reviews 7.6/10 Vibe
  • 138 reviews 4.5/10 Value
  • 118 reviews 3.7/10 Cleanliness
  • 58 reviews 6.3/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.