Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,360 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,360 reviews

Customer review rating 5.0/5

Nick L. Friends - Confirmed reviews ALL

Good restaurant selection Good food and service and the view is awe inspiring.

Good Day; Thank you for your wonderful review. We are thrilled to know you enjoyed our restaurant selection, the quality of the food, and the attentive service from our team. It is especially rewarding to hear that the awe inspiring views made your stay even more memorable. We truly appreciate your perfect ratings and your recommendation, and we look forward to welcoming you back to Fairmont Château Lake Louise for another exceptional experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Chris P. Couples - Confirmed reviews ALL

Fairmont raises the bar. While so many big corporations rely on their iconic locations, or their brand to keep people coming back, Fairmont's attention to the client experience is impressive and an inspiration. They have an incredible appreciation for the people that pay to stay there, and both my wife and I were very impressed. We talked to a lot of the staff there, everyone was extremely polite, personable, and friendly, and it was good to see that everyone we came in contact with loved their job and said they learned a lot while working there. Just want to write this in case anyone at this company questions whether the client feels this or not... We do. We were so impressed that we've decided that no matter what we have to do we are renewing our vows at the Chateau Cake Louise!

Good Day; Thank you for your truly heartfelt review. We are incredibly honoured by your kind words and by your recognition of our team’s dedication to delivering exceptional and personalized service. It is wonderful to know that you and your wife felt genuinely valued and cared for throughout your stay. Your special mention of Rachel and your memorable evening by the firepit will certainly be shared with her. The decision to renew your vows with us is the highest compliment we could receive, and we would be privileged to welcome you back for such a meaningful celebration. Thank you for your loyalty and recommendation. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Samer Z. Families - Confirmed reviews ALL

Amazing service every where we visited

Good Day; Thank you for sharing such a spectacular review of your recent family stay at Fairmont Château Lake Louise. We are thrilled to know you enjoyed amazing service throughout the resort and that so many aspects of your visit, from arrival to departure, exceeded expectations. Your kind recognition of our team is truly appreciated, and we value your feedback regarding the breakfast selection as we continually strive to enhance our offerings. We look forward to welcoming you back for another unforgettable experience in the heart of the Rockies. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Shawn A. Couples - Confirmed reviews ALL

We stayed for Valentine’s weekend and had a wonderful experience. The property was stunning, and the staff went above and beyond to make our stay memorable. We would definitely love to come back!

Good Day; Thank you for choosing Fairmont Château Lake Louise for your Valentine’s weekend getaway. We are delighted to know you had such a wonderful experience and that our stunning setting, amenities, and dedicated team helped make your stay memorable. Your generous recommendation is truly appreciated, and we look forward to welcoming you back for another unforgettable visit to Lake Louise. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 0.5/5

Michael B. Families - Confirmed reviews ALL

Unfortunately we had someone break into our room and steal my wife's jewelry from our side table. We filed a police report but was hoping for more support from the hotel in trying to investigate what had happened. Following the incident, which happened on the second day of our 6 day trip, we never heard from any hotel management...only received automated text messages asking if we're enjoying our stay. There was over $50,000 worth of jewelry that was stolen which really impacted our appreciation for this family holiday. You don't expect to be robbed from your room staying at a 5 star hotel.

Other web-users rate our hotel

  • 2,394 reviews 9/10 Location
  • 3,751 reviews 8.3/10 Room
  • 4,436 reviews 9.1/10 Service
  • 29 reviews 5.9/10 WiFi
  • 2,057 reviews 7.2/10 Food
  • 858 reviews 4.8/10 Comfort
  • 830 reviews 4.9/10 Value
  • 430 reviews 8/10 Cleanliness

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