Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,303 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,303 reviews

Customer review rating 4.0/5

Michael T. Couples - Confirmed reviews ALL

Generally good service, but price is high.

Good Day; Thank you for sharing your feedback. We are pleased to hear that you enjoyed our exceptional location and found our service to be good overall. We appreciate your comments regarding pricing, room size, and breakfast selection, as they help us identify opportunities for improvement. Your feedback is valued, and we hope to welcome you back for an even more enjoyable stay in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Evan R. Families - Confirmed reviews ALL

The atmosphere at the Chateau is relaxing , comfortable and most importantly welcoming. It was easy to enjoy quality family time whether enjoying the Basin, enjoying delicious food, rejuvenating in the outdoors or relaxing in the cozy living room!

Good Day; Thank you for your exceptional review. We are delighted to hear that your family stay was so memorable and that you enjoyed the relaxing and welcoming atmosphere of the hotel. It is wonderful to know that your time spent dining, exploring, and enjoying our facilities created such meaningful moments together. We truly appreciate your kind recognition of our team members and look forward to welcoming you back for another unforgettable stay. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

John D. Couples - Confirmed reviews ALL

My experience was wonderful. We were celebrating our 40th anniversary by repeating our honeymoon trip from 40 years ago. The staff certainly made our stay very special just like 40 years ago. It is a stay we will never forget. A big thanks to all the staff who made this a wonderful memory

Good Day; Thank you for sharing this truly special review. We are honored to have been part of such a meaningful occasion as your 40th anniversary celebration. It is wonderful to hear that your stay was just as memorable as your honeymoon and that our team helped create lasting memories. We look forward to welcoming you back for many more unforgettable moments. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.5/5

Roger D. Couples - Confirmed reviews ALL

attended a conference at the Chateau. Service was great and attentive.

Good Day; Thank you for your kind review. We are pleased to hear that you enjoyed your stay while attending your conference and that our team provided attentive and welcoming service. We appreciate your feedback regarding the breakfast selection and WiFi, as it helps us continue to improve. We look forward to welcoming you back for another enjoyable stay. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.5/5

Teresa S. Couples - Confirmed reviews ALL

We had an amazing stay! Beautiful hotel with amazing surroundings and great customer service😃👍 However, one minor gripe! Sorry! On arrival I fancied a glass of champagne to celebrate! Sadly I was poured a very flat glass from the end of a bottle 😩 I really don’t like to complain but did on this occasion . The server agreed it was flat and brought another bottle ….. not a fresh one but another that was less than half full. I didn’t complain this time …. . Please can you review your stock rotation and offerings on a glass of champagne😃 Thank you Teresa

Good Day; Thank you for sharing your feedback. We are delighted to hear that you had an amazing stay and enjoyed our beautiful surroundings and the service provided by our team. We also appreciate your kind recognition of Rachel and Joan. At the same time, we regret that your champagne experience did not meet expectations, particularly for such a special moment. Your feedback has been shared with our team to ensure improvements are made. We look forward to welcoming you back for an even more seamless experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Other web-users rate our hotel

  • 2,404 reviews 9/10 Location
  • 3,805 reviews 8.3/10 Room
  • 4,487 reviews 9.1/10 Service
  • 28 reviews 6.4/10 WiFi
  • 877 reviews 5/10 Comfort
  • 841 reviews 4.9/10 Value
  • 443 reviews 7.9/10 Cleanliness
  • 416 reviews 8/10 Breakfast

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