Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,307 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and year-round outdoor activities at your fingertips

  • BASIN Glacial Waters, a thermal bathing experience like no other within the Canadian Rockies.

  • Heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

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Room 1

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,307 reviews

Customer review rating 3.5/5

Jaynie S. Couples - Confirmed reviews ALL

Good Day; Thank you for sharing your candid feedback. We are pleased that you enjoyed the spectacular view and the outstanding service provided in the Fairmont Gold Lounge, particularly during check-in. We sincerely regret that the room and bathroom felt smaller than expected and that the dining experience did not reflect the quality or value you anticipated. Your comments regarding clearer room expectations and food quality will be shared with our teams as we continue refining the guest experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Malinda B. Families - Confirmed reviews ALL

Good Day; Thank you for sharing your wonderful review. We are delighted that your family’s two-night stay felt luxurious, welcoming, and worthy of a bucket list experience. It is wonderful to know that you appreciated the guest access measures, 24-hour refreshments, and our range of activities. Your kind recognition of Liam at Alpine Social, Abby, and our bingo and trivia hosts means a great deal, and we are pleased that the concern with your bathroom door was resolved promptly. We look forward to welcoming you back for another very special stay. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.0/5

Samantha E. Couples - Confirmed reviews ALL

Good Day; Thank you for sharing your feedback. We are delighted that you enjoyed the beautiful views, comfortable accommodations, and your experience at BASIN Glacial Waters, along with the attentive service provided by our team. We sincerely regret that the food offerings, particularly the grab-and-go selections, did not provide the value you expected and that the WiFi speed fell short. Your comments will be shared with our teams as we continue refining the guest experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Nancy H. Couples - Confirmed reviews ALL

Good Day; Thank you for your wonderful review. We are delighted that your stay was unforgettable and that our team made you feel special and pampered. Your generous recognition of our colleagues means a great deal, and we look forward to welcoming you back to Fairmont Chateau Lake Louise for another exceptional experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.5/5

Lisa S. S. Families - Confirmed reviews ALL

Good Day; Thank you for your wonderful review. We are delighted that our breathtaking location, comfortable accommodations, elegant surroundings, and attentive service created such a memorable family stay. It is a pleasure to know that Fairmont Chateau Lake Louise provided the perfect setting to experience the beauty of the Canadian Rockies, and we look forward to welcoming you back. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Other web-users rate our hotel

  • 2,394 reviews 9.1/10 Location
  • 3,843 reviews 8.4/10 Room
  • 4,607 reviews 9.1/10 Service
  • 26 reviews 7/10 WiFi
  • 2,084 reviews 7.4/10 Food
  • 887 reviews 5.1/10 Comfort
  • 840 reviews 5/10 Value
  • 425 reviews 7.9/10 Cleanliness

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