Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,383 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,383 reviews

Customer review rating 4.0/5

Holly J. Couples - Confirmed reviews ALL

We got a good discount so made it more affordable. I would have a hardtime justifying over a 1000 a night.

Customer review rating 5.0/5

Marianne G. Couples - Confirmed reviews ALL

It was a wonderful trip. The team on the Gold floor are all exceptional - and the hotel and its surroundings are SO beautiful. Also we enjoyed the snowshoeing activities - amazing guides - and the Basin Spa experience.

Customer review rating 5.0/5

Alexandra W. Families - Confirmed reviews ALL

Really appreciated all of the wonderful staff you have making the stay an enjoyable one. Was impressed how many of the staff went above and beyond to make our stay incredible. Special thank you to Alexandra B and Huey at the concierge.

Customer review rating 5.0/5

James W. Couples - Confirmed reviews ALL

The resort was beautiful, location was good especially with the shuttle service provided. The customer service was to notch from the Bell man, front desk, shuttle drivers, concierge and all the restaurants. Great experience.

Customer review rating 3.5/5

May C. Friends - Confirmed reviews ALL

For a 5 star hotel, this property fell short. Location is incredible, renovations to the rooms were well done, and it's nice that the hotel remains mostly private to guests so it is less busy and chaotic then years past. The pool and hot tub desperately need renovations, the paid wellness spa is nice however there has to be another option that is included for guests. The pub is was a disappointment, 2/4 of our dishes were not edible and service was not good. In room phone did not work, however the clock/alarm went off in the middle of the night. Turn down service was lacking, and front desk for check in and check out could be improved (addressing clients by name, quicker services, more friendly and professional, etc.). I've been to many Fairmont properties, as well as Banff and Jasper, and this location does not meet expectations or a 5 star standard.

Other web-users rate our hotel

  • 2,413 reviews 8.9/10 Location
  • 3,816 reviews 8.3/10 Room
  • 4,486 reviews 9.1/10 Service
  • 29 reviews 6.5/10 WiFi
  • 880 reviews 5/10 Comfort
  • 837 reviews 4.9/10 Value
  • 443 reviews 8.1/10 Cleanliness
  • 408 reviews 8.1/10 Breakfast

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