Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,431 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and year-round outdoor activities at your fingertips

  • BASIN Glacial Waters, a thermal bathing experience like no other within the Canadian Rockies.

  • Heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,431 reviews

Customer review rating 5.0/5

Sarah W. Business - Confirmed reviews ALL

Beautiful hotel, location and attentive, helpful staff!

Good Day; Thank you for sharing your wonderful feedback. We are delighted to hear that you had an amazing time at Fairmont Château Lake Louise and enjoyed our beautiful hotel, stunning location, and attentive service. We hope to welcome you back in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Patricia F. Couples - Confirmed reviews ALL

We were tgere for a wedding and it was so spectacular!

Good Day; Thank you for sharing your wonderful feedback. We are delighted to hear that your wedding visit was spectacular and that you enjoyed the beautiful view of Lake Louise. We also appreciate your comments regarding the room and bathroom size, which will be shared with our leadership team for review. We hope to welcome you back in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.0/5

Heather H. Families - Confirmed reviews ALL

We arrived at 2:30pm and our rooms were not ready, which we acknowledge was before the 4pm check in, but I was not ever notified that our second room was ready. We had booked 6 canoe rides, but upon check-in were told the boat house was closed, but he said he would let us know when it re-opened. He never did, but we noticed and walked over and were able to accommodate 4 of the 6 of us. Because we were never told about the second room, I assume the bell desk wasn't either and we had to wait until several hours later. Nothing huge, but not what we have come to expect from previous stays at the gold level.

Good Day; Thank you for sharing your feedback. We are pleased to hear that you enjoyed the gorgeous views, attentive Fairmont Gold Lounge team, and wonderful luggage delivery service. We also regret that communication regarding the second room, luggage delivery, and canoe updates did not feel as seamless as expected. Your comments will be shared with our leadership team for review, and we hope to welcome you back for an improved experience. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.0/5

John &. P. K. Couples - Confirmed reviews ALL

Accommodations were awesome, service outstanding and wonderful meals

Good Day; Thank you for sharing your feedback. We are pleased to hear that you enjoyed your accommodations, outstanding service, and wonderful meals during your stay at Fairmont Château Lake Louise. We hope to welcome you back in the future. Kind Regards, Fahrin Bushra Guest Relations Analyst Fairmont Chateau Lake Louise

Customer review rating 4.5/5

Faith B. Families - Confirmed reviews ALL

We booked a 2 bed and sofa room Gold level. It was worth every penny. Ritender and Mitch were helpful with hotel info, bear spray loan along with instructions! The lounge’s breakfast and canopes were delicious—they had all you could want. The gentleman making omelets was very kind and eager to help.

Other web-users rate our hotel

  • 2,430 reviews 9.1/10 Location
  • 3,907 reviews 8.4/10 Room
  • 4,650 reviews 9.1/10 Service
  • 28 reviews 6.9/10 WiFi
  • 904 reviews 5.1/10 Comfort
  • 870 reviews 4.9/10 Value
  • 449 reviews 7.8/10 Cleanliness
  • 424 reviews 8/10 Breakfast

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