Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,500 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,500 reviews

TripAdvisor Rating  4.4/5  10,674 reviews

Certificate of excellence 2025

Wow, fab!

TripAdvisor rating 4.0/5

Moosie57 TripAdvisor review

Lovely hotel, well situated on the lake with great amenities. The room was beautiful overlooking the lake but sadly aircon wasn’t working and room was at 26.5 degrees. After 3 hours where we’d had lunch, explored hotel and swam in the pool, the room was still at 26.5, so reception arranged for us to view 4 rooms to decide where we wanted. We chose the room below our original which was at 19 degrees in preference to a couple of suites which were also hot or had no view. Restaurant was amazing and I had requested a table with a view and we certainly got it! Breakfast was very good and we were able to help ourselves to cakes and coffee etc on leaving to take with us on our journey. Lina at reception was great in helping us check in and sort out the move from our room. Valet parking was excellent too Fab hotel and will return

Customer review rating 5.0/5

Andrew F. Families - Confirmed reviews ALL

We had the most incredible stay at your wonderful hotel. The service we received from the moment we drove up to the moment we left was incredible. The attention to every detail was wonderful. The scenery is stunning, the lake just freezing over which made it even more beautiful.

Good Day; Thank you for your wonderful feedback and rating. We are delighted to know your stay was exceptional and that our team, from arrival to departure, contributed to such a memorable experience. Your recognition of Sam, Laura, Miles, Jayant, and our valet colleague is sincerely appreciated and will be shared with them. We are also grateful for your note regarding the lobby Christmas tree and will keep this in mind for future seasons. It was a pleasure hosting you, and we look forward to welcoming you back. Kind Regards, Fahrin Bushra Guest Relations Coordinator Fairmont Chateau Lake Louise

Customer review rating 5.0/5

Kim Y. Couples - Confirmed reviews ALL

Celebrated Husbands Birthday & we were greeted with a Happy. Birthday from the gate keeper, valet & office staff!!! So lovely Our upgraded rooon, Presco, & birthday cake was so appreciated 💜

Customer review rating 4.0/5

Kim L. Couples - Confirmed reviews ALL

Enjoyed the stay, the room was small but very well appointed, the only negative was how hot the room was, (24c)the thermostat seemed ineffective and so sleeping was very uncomfortable.

Customer review rating 4.5/5

Andrea M. Couples - Confirmed reviews ALL

99% great. Amazing guest service! Beautiful location. Restaurants amazing. 1% meh… Gold lounge is nice although offerings are ok lthey are a bit repetitive. Bathroom in our suite was a bit disappointing (tiny)

Good Day; Thank you for your rating and thoughtful feedback. We are pleased to know you enjoyed the beautiful setting, the warm service from our team, and your dining experiences. We also appreciate your comments regarding the Fairmont Gold Lounge offerings and the bathroom layout in your suite. These insights are valuable and will be reviewed with our teams. We look forward to welcoming you back for an even more enjoyable stay. Kind Regards, Fahrin Bushra Guest Relations Coordinator Fairmont Chateau Lake Louise

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Other web-users rate our hotel

  • 2,409 reviews 9.1/10 Location
  • 3,725 reviews 8.4/10 Room
  • 4,397 reviews 9.1/10 Service
  • 28 reviews 6.9/10 WiFi
  • 2,039 reviews 7.1/10 Food
  • 847 reviews 5/10 Comfort
  • 831 reviews 5/10 Value
  • 439 reviews 7.8/10 Cleanliness

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