Fairmont Château Lake Louise 5 stars

Customer review rating (ALL Rating) 4.6/5 6,396 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Château Lake Louise

111 Lake Louise Drive, NA, NA
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  6,396 reviews

TripAdvisor Rating  4.5/5  10,512 reviews

Certificate of excellence 2024

Fantastic staff and hotel, beautifully peaceful location

TripAdvisor rating 5.0/5

Freedom04974744530 TripAdvisor review

My family stayed two nights at the Fairmont Chateau Lake Louise, and it was a fantastic stay. Our Gold room was spacious and beautifully decorated. The interactions before our arrival, and special touches they left for us and our son were so sweet and appreciated. Our server Junie in the lounge was very friendly and helpful with anything we needed, and the omelet chef provided us with great conversation and recommendations. The location will always be beautiful, even with some of the current construction that is underway (thankfully hardly obtrusively), but it was truly the staff at this hotel that made this stay particularly fantastic.

Could not have enjoyed ourselves more

TripAdvisor rating 5.0/5

Christopher L TripAdvisor review

This was our second trip to the Fairmount and we couldn't have enjoyed ourselves more. We stayed on the Gold floor with stunning views and its own lounge for breakfast. The service was OUTSTANDING from the moment we arrived to departure: everyone made us feel wanted and special. We will be back !!!

Thank you for the fantastic 5-star review and for choosing to return to the Chateau! We're delighted that your stay at Fairmont Gold exceeded expectations with its stunning views and exclusive amenities. It's wonderful to hear that our team's outstanding service made you feel truly special. We're excited to welcome you back for another exceptional visit! ~Fairmont Chateau Lake Louise

Hospitality at its best!

TripAdvisor rating 5.0/5

Mjigs123 TripAdvisor review

We were greeted with friendly staff from the time we came and everywhere we went. A bottle of sparkling wine, some chocolate-covered strawberries, beautiful flowers plus a customized birthday card and of course the pretty birthday towel cake from the housekeeping made my daughter’s day. Junie, one of the staff during our breakfast at the Gold lounge, was extremely welcoming and sociable. The GOLD experience is exemplary. Will definitely be back!

Thank you for sharing such a delightful review! We're thrilled to hear that our team's warm welcome and special touches in your room made your celebration on Fairmont Gold truly memorable. Junie will be delighted to know she added so much to your experience. We eagerly await your return for another exemplary stay! ~Fairmont Chateau Lake Louise

Amazing experience

Customer review rating 5.0/5

S A. Friends - Confirmed reviews ALL

When we checked in, they didn't charge us for valet and upgraded us to a better suite for a reasonable price. It was gold star treatment the entire time. We had booked into the restaurant and upon seeing that we were celebrating a birthday, they gave us the best table in the house. Really appreciate the entire stay.

Good service, terrible room

Customer review rating 2.5/5

Michael L. Families - Confirmed reviews ALL

Service & food was excellent. However, room appliance, tv & sofa bed, was old and not suitable with the price we payed. In addition, we got blackout due to using the kettle and heater, like really? Again, service and food was excellent. Only the room needs improvement

In partnership with TripAdvisor

Other web-users rate our hotel

  • 2,127 reviews 9/10 Location
  • 3,140 reviews 7.9/10 Room
  • 3,564 reviews 8.9/10 Service
  • 20 reviews 6.5/10 WiFi
  • 854 reviews 4.3/10 Comfort
  • 851 reviews 4.4/10 Value
  • 418 reviews 6.7/10 Cleanliness
  • 341 reviews 8/10 Breakfast

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