Fairmont Chateau Lake Louise 5 stars

Customer review rating (ALL Rating) 4.7/5 7,338 reviews

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Description

Hotel extras

  • A wellness retreat cradled in the Canadian Rockies on the shores of Lake Louise

  • Banff National Park and the Beehive at your doorstep; outdoor activities at your fingertips

  • A heated indoor swimming pool and health club, to unwind and let off steam

  • Multiple dining options with seven restaurants and an in-room dining service

Our accommodation(s)

Hotel location

Fairmont Chateau Lake Louise

111 Lake Louise Drive
T0L 1E0 LAKE LOUISE
Canada

GPS:51.416787, -116.212386

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  7,338 reviews

TripAdvisor Rating  4.4/5  10,685 reviews

Certificate of excellence 2025

Customer review rating 5.0/5

Murray H. Couples - Confirmed reviews ALL

From the service to the room to the location and activities, it was amazing.

Customer review rating 5.0/5

Dan B. Couples - Confirmed reviews ALL

Exceptional experience made possible by all the staff and wonderful surroundings.

Customer review rating 4.5/5

Bertram V. Couples - Confirmed reviews ALL

Hotel location is of course a fairytale setting. Personell is extremely customer focused and professional, benchmark for other hotels. Ski shuttle is perfect. Rooms are on 5 star level. BASIN is a must visit, although a tad crowded. Restaurants are satisfactory but the Fairview should open for dinner again, as 5 star level fine dining is currently missing.

Customer review rating 3.5/5

David E. Families - Confirmed reviews ALL

We came for a family visit from January 16 to the 21st. Everything was wonderful. However, on January 21 on the day of our departure, I walked into the right side glass door at Luzia restaurant. I injured my nose while walking into the glass door. I was trying to go to the restroom within the restaurant and did not realize that the right door of the restaurant was closed. It did look like the left door was closed. Furthermore, I was caring for three kids at the time of injury. I went upstairs to the concierge area to get ice however, it took a really long time to get the appropriate ice while I still caring for 3 kids. Additionally, Several of the bathrooms were locked, including the restroom next to walliser Staub I returned to the front desk this time to ask for more help. I ultimately went to the restaurant to get ice. Everyone was kind. However, it felt like this matter was urgent and it wasn’t taken urgently. The lady at the front desk did ask me when I came a second time if I need medical attention. Nonetheless, we were checking out of the hotel and I had to go upstairs and pack the rest of our belongings and did not have sufficient time. The injury occurred on January 21, the day of our departure . My nose still hurt hurts persistently at the 1 week mark. And I’m having trouble breathing through my right nostril.

Customer review rating 5.0/5

Nicole C. Families - Confirmed reviews ALL

We cannot begin to thank everyone at the Fairmont Chateau Lake Louise enough for the most magical stay and exceptional service! Each person we encountered was so polite and helpful! We ran into a mechanical breakdown with our rental car and Alex with the suite concierges immediately came to our rescue and made sure we arrived safely at the property. The suite concierges went above and beyond to make sure our stay was perfect - we would like to give a special shout out to both Alex’s who went the extra mile for our family. The food, the amenities, the property, and our room were spectacular! Nicholas at breakfast was fabulous as well. We love staying at Fairmont properties but this particular property tops our list! Having stayed at many luxury properties all over the world this hotel hands down is the absolute best! My family and I cannot wait to return here hopefully sooner than later! Thank you so much for providing such a perfect stay for us! -The C. Family

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Other web-users rate our hotel

  • 2,391 reviews 8.9/10 Location
  • 3,726 reviews 8.4/10 Room
  • 4,403 reviews 9.1/10 Service
  • 28 reviews 6.3/10 WiFi
  • 2,038 reviews 7.2/10 Food
  • 855 reviews 5/10 Comfort
  • 427 reviews 7.9/10 Cleanliness
  • 397 reviews 8.5/10 Breakfast

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