Fairmont Mumbai 5 stars

Customer review rating (ALL Rating) 4.5/5 1,372 reviews

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Description

Hotel extras

  • Complimentary Airport Pick & Drop (T1 & T2)

  • Complimentary Soft Mini Bar and 4 piece laundry (non-cumulative)

  • Experience Fairmont Mumbai with purified indoor air maintained below AQI 30 across the hotel.

  • 15% off dining at four restaurants and a bar (excl. IRD & tobacco)*

  • 75,000 sq. ft. of total banqueting space tailored for intimate and grand occasions.

Our accommodation(s)

Hotel location

Fairmont Mumbai

T2 C06 At C T S No 1405 (Part), Chhatrapati Shivaji Maharaj, International Airport T2
400099 Mumbai
India

GPS:19.101636, 72.877438

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,372 reviews

Customer review rating 5.0/5

Kristinn K. Couples - Confirmed reviews ALL

Way too short early morning stay, partly because of delayed flight. I would love to enjoy the hotel for longer, but hope for next time the flight is on time and a bit earlier in the evening.

Dear Kristinn K., Thank you for your feedback regarding your recent stay. We sincerely regret that your experience was cut short due to flight delays. We look forward to welcoming you back for a longer visit in the future to fully enjoy our amenities. Thanks and Best Regards, Rajiv Kapoor General Manager Fairmont Mumbai

Customer review rating 4.0/5

Vaibhav P. Couples - Confirmed reviews ALL

The stay was very comfortable overall but there were certain issues like we had to change our room due to pungent smell of carpet, and also found a key card of the previous person in the bathrobe (not sure if it was a fresh bathrobe).

Dear Vaibhav P., Thank you for your feedback regarding your recent stay. I am pleased to hear that you found your overall experience comfortable. However, I sincerely apologize for the issues you encountered with the room and the bathrobe. We take cleanliness and guest comfort very seriously, and your comments will be reviewed with our housekeeping team to ensure improvements. Thanks and Best Regards, Rajiv Kapoor General Manager Fairmont Mumbai

Customer review rating 3.5/5

Amitoz T. Friends - Confirmed reviews ALL

Stay! Rooms! Behaviour! Ambience! Everything was picture perfect except checkout! What the charge how much they charge and for what! Thats completely opaque! No one is there to answer! Absolutey disappointed

Dear Amitoz T., Thank you for your feedback regarding your recent stay. We are pleased to hear that you enjoyed the accommodations and service. However, we regret that the checkout process did not meet your expectations. Your comments will be taken into consideration as we continually strive to improve. Thanks and Best Regards, Rajiv Kapoor General Manager Fairmont Mumbai

Customer review rating 2.5/5

Marino M. Families - Confirmed reviews ALL

Less than what one would expect from name hotel like Fairmont

Dear Marino M., Thank you for your feedback. While we appreciate your positive remarks about our location, we regret that your experience did not meet your expectations. We value your insights and continuously strive to enhance our services for all guests. Thanks and Best Regards, Rajiv Kapoor General Manager Fairmont Mumbai

Customer review rating 4.5/5

Hardik P. Business - Confirmed reviews ALL

okay ish . disappointed I didn't get the promised room upgrade , thugs played me on email prior

Dear Hardik P., Thank you for sharing your feedback regarding your recent stay. I regret that there was a misunderstanding concerning the room upgrade, as we strive to communicate clearly with our guests. Your comments will be taken into consideration as we continually enhance our service. Thanks and Best Regards, Rajiv Kapoor General Manager Fairmont Mumbai

Other web-users rate our hotel

  • 316 reviews 9/10 Location
  • 637 reviews 8.7/10 Room
  • 1,064 reviews 8/10 Service
  • 5 reviews 5.9/10 WiFi
  • 456 reviews 9.3/10 Vibe
  • 413 reviews 8.5/10 Amenities
  • 190 reviews 9.1/10 Breakfast
  • 181 reviews 7.7/10 Cleanliness

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