Fairmont Tokyo 5 stars

Name: Fairmont Tokyo - ALL
Address: 1-1-1 Shibaura, Minato ku, TOKYO, 1050023, JP
Telephone: +81343211111
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 979 reviews

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1-1-1 Shibaura, Minato ku, 1050023 TOKYO, Japan

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Fairmont Tokyo

YOUR MOMENTS BECOME LEGACY
Embark on a journey of discovery at Fairmont Tokyo, where the city's energy meets the bay's serenity. Indulge in curated experiences, scenic accommodations, and tranquil spa moments. With 217 rooms and suites, an infinity pool, and five dining venues, every detail is crafted to create special memories. Celebrate in our stunning event spaces, perfect for weddings and gatherings, or enjoy privacy at the Fairmont Gold lounge. Experience a legacy of excellence

Just a 6-minute walk from JR and Tokyo Monorail Hamamatsucho Station-follow signs for "BLUE FRONT SHIBAURA." Haneda Airport is 13 minutes away via monorail; Tokyo and Shinagawa Stations are about 6 minutes by JR.

We are truly excited to open the first Fairmont in Japan. Our interactions with guests is an invitation to surprise & we are on a mission to make the Special happen. We aspire our hotel to be loved & enjoyed by communities.

Karan SINGH, Hotel Management

Hotel extras

Ideally located in the heart of Tokyo, proximity to Haneda Airport, Ginza and Shinagawa.
Captivating journey in the sky, blending city's dynamic energy with bay's tranquil serenity.
Very spacious 217 rooms, including 74 Fairmont Gold rooms, all with Bay or Tokyo Tower views.
Distinct dining concepts with 5 restaurants and 2 bars, all with views and outdoor terraces.
Wellness experiences includes Fairmont Spa, indoor 20-meter infinity pool and 24-hour gym.

Our accommodation(s)

Room

FAIRMONT King - spacious 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT Twin (Two Single Beds) - spacious 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)

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Room

FAIRMONT Bay View King - spacious 52sm, high floor

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Room

FAIRMONT Bay View Twin (Two Single Beds) - 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)
Views: Bay view

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Room

FAIRMONT Tokyo Tower View King - spacious 52sm, high floor

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT Tokyo Tower View Twin (Two Single Beds) - 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)

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Room

SIGNATURE King

4 pers. max
59 m² / 635 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SIGNATURE Twin (Two Single Beds) - spacious 59sm, Skyline view

4 pers. max
59 m² / 635 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

FAIRMONT GOLD Bay View King - 52sm, Lounge access with breakfast

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Room

FAIRMONT GOLD BAY VIEW TWIN(TWO SINGLE BEDS) - 52SM

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)
Views: Bay view

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Room

FAIRMONT GOLD Tokyo Tower View King - 52sm, Lounge access with breakfast

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT GOLD Tokyo Tower View Twin (Two Single Beds) - 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

FAIRMONT GOLD SIGNATURE King - spacious 59sm, Lounge access with breakfast, Skyline view

4 pers. max
59 m² / 635 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT GOLD SIGNATURE Twin (Two single beds) - spacious 59sm, Skyline view

4 pers. max
59 m² / 635 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

FAIRMONT GOLD SUITE King - spacious 88sm, Lounge access, Separate living and bedroom

4 pers. max
88 m² / 947 sq ft

Bedding 1 x King size bed(s)

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Suite

FAIRMONT GOLD SIGNATURE SUITE King - 105sm, Lounge access with breakfast, Skyline view

4 pers. max
105 m² / 1130 sq ft

Bedding 1 x King size bed(s)

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Suite

FAIRMONT GOLD SIGNATURE SUITE Twin (Two single beds)

4 pers. max
105 m² / 1130 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Suite

THE VIEW 1BEDROOM SUITE King - 152sm, Lounge access, with bay and skyline panoramic view

4 pers. max
152 m² / 1636 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

SHIBAURA 1BEDROOM SUITE King - 222sm, Lounge access with Tokyo Tower and city skyline view

4 pers. max
222 m² / 2389 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

PRESIDENTIAL 1BEDROOM SUITE King - 278sm, Lounge access, Expansive living and bedroom space

4 pers. max
278 m² / 2992 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Hotel location

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 TOKYO
Japan

GPS:35.650898, 139.757598

+81 3-4321-1111

Railway station
Highway exit
Ferries
Helipad/aerodrome

Hamamatsucho

Railway station

Access: 500 m / 0.31 mi 6 min walk / 1 min drive

Hinode

Railway station

Access: 600 m / 0.37 mi 10 min walk

HINODE SANBASHI

Ferries

Access: 650 m / 0.4 mi 8 min walk / 2 min drive

Daimon

Railway station

Access: 950 m / 0.59 mi 12 min walk

Shinagawa

Railway station

Access: 3.7 km / 2.3 mi

Shiba Park Exit or Shibaura PA

Highway exit

Access: 4 km / 2.48 mi 10 min drive

Tokyo

Railway station

Access: 4.7 km / 2.92 mi

TOKYO HELIPORT

Helipad/aerodrome

Access: 14 km / 8.7 mi 1 hrs 39 min walk / 25 min drive

Kyu-Shiba-rikyu Gardens

Botanical gardens

Access: 850 m / 0.53 mi 11 min walk

Hama-rikyu Gardens

Botanical gardens

Access: 1.4 km / 0.87 mi 19 min walk / 8 min drive

Zojoji Temple

Art and Culture

Access: 1.5 km / 0.93 mi 22 min walk

Tokyo Tower

Tourist attraction

Access: 1.9 km / 1.18 mi 28 min walk / 11 min drive

Ginza

Tourist attraction

Access: 3.3 km / 2.05 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Kiln & Tonic

Our 35th-floor brasserie serving wood-fired pizzas, fire-grilled meats, and charred seafood with bold coastal flavors. Open all day, enjoy New World wines, artisanal tonics, and stunning Tokyo Tower views.

Vue Mer

Perched above Tokyo Bay, Vue Mer blends French and Japanese lounge culture with timeless elegance and contemporary creativity. Enjoy distinct afternoon tea experiences, interactive trolley service, and Liquream, all with sweeping bay views.

Migiwa

Sushi reimagined through a new-authentic approach, blending tradition with modern influences. Each piece is crafted with precision using seasonal seafood.

Totsuji

Teppanyaki blending tradition with refined innovation. Handpicked Japanese Wagyu from our exclusive meat locker-where guests can store their selected cuts-is expertly prepared on the Teppan grill alongside the finest seafood.

DRIFTWOOD BAR AND GRILL

DRIFTWOOD BAR & GRILL offers sweeping views of Tokyo Tower and the bay, with warm lighting and DJ sounds shaping an inviting atmosphere. Charcoal-fired dishes blend Western technique with Japanese elegance for a distinctly memorable dining experience.

Yoi to Yoi

Swing by Yoi-to-Yoi, a lively standing bar on the 43rd floor inspired by Japan's Tachinomiya culture, where connections thrive over shared stories.

OFF RECORD

Off the beaten path, OFF RECORD is a secret record bar blending curated vinyl, deep DJ sets, a state-of-the-art Hi-Fi sound system, rare spirits, crafted cocktails, and refined bites.

DRIFTWOOD BAR

At the chandelier-lit counter of DRIFTWOOD BAR, cocktails become bridges between worlds. Inspired by cities across the globe, each creation returns to Japan as a refined craft, where cultures meet and every sip evokes a sense of place.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 1000 m² / 10764 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 550

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 979 reviews

Karen T. Friends - 4/17/2026 Confirmed reviews ALL

I’d like to commend the excellent service we received during our stay. Posha at the front desk was incredibly friendly and welcoming—after arriving on a red-eye flight, it truly made a difference to be greeted with such a positive and warm attitude during check-in. I would also like to express my appreciation for the Asian male staff member at the Gold Lounge reception (unfortunately I didn’t catch his name). His professionalism and efficiency made our check-out process seamless and effortless, which we greatly valued. Thank you for such thoughtful and attentive service—it really enhanced our overall experience.

Gomes E. V. Families - 4/15/2026 Confirmed reviews ALL

It was an incredible experience. The staff, the hotel, the view from my room. I love Japan, and staying at the Fairmont made this trip even more amazing.

Dear Gomes E. V., Thank you very much for taking the time to share such a wonderful review following your family stay with us at Fairmont Tokyo. It is truly rewarding to learn that every aspect of your experience, from the warm welcome and seamless check-in to your accommodation, views, breakfast, and departure, exceeded your expectations. We are especially pleased to know that our team contributed positively to your journey in Japan and that Fairmont Tokyo added a special touch to your visit. Your kind words about our service, cleanliness, connectivity, and sustainability efforts are sincerely appreciated and will be shared with our colleagues as encouragement. It would be our great pleasure to welcome you and your family back again in the future for another memorable stay. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo

Nicola F. M. Couples - 4/13/2026 Confirmed reviews ALL

We had such a wonderful stay - the hotel is beautiful and easy to find. The views across Tokyo were incredible, the room was gorgeous and the bed was so comfortable. Thank you for looking after us

Dear Nicola F. M., Thank you very much for taking the time to share such a generous and thoughtful review following your stay with us at Fairmont Tokyo. I am truly delighted to learn that you enjoyed our convenient location, the beautiful views across the city, and the comfort of your room, especially our beds. Your kind words about our team and the care you received are sincerely appreciated and will be shared with our colleagues. I would also like to thank you for highlighting the towel replacement during your stay. I apologize for the inconsistency with our sustainability guidelines, and we are reinforcing our procedures with the housekeeping team to ensure guest preferences are respected at all times. It was a pleasure to host you, and we very much hope to welcome you back to Tokyo for another memorable stay. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo

Piyapong P. Families - 4/12/2026 Confirmed reviews ALL

The overall experience was very good, nice new room with the tower view.

Dear Piyapong P., Thank you very much for taking the time to share your feedback following your recent family stay at Fairmont Tokyo. I am truly delighted to read that your overall experience was excellent and that you enjoyed our new room and the tower view. At the same time, I sincerely apologize for the inconvenience you experienced at check-out regarding the delayed luggage assistance. This is certainly not the level of service we strive to provide, and I fully understand how disappointing it must have been to wait without support at the time of departure. I have shared your feedback with our front office leadership, and we have reinforced response time standards and internal communication procedures to prevent a recurrence. Thank you also for your honest comments regarding the breakfast selection and the check-out experience. Constructive feedback such as yours is invaluable to us, as it allows us to continue refining our services and enhancing the overall guest journey. We very much hope to have the opportunity to welcome you and your family back to Fairmont Tokyo in the future, where we aim to provide you with an even more seamless and memorable stay. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo

Juan G. L. Solo - 4/12/2026 Confirmed reviews ALL

Very nice hard product. Staff need more training. This hotel reminds me of a basic Marriott or Westin property and not a luxury Fairmont. Poor value for money. Room rates they charge cannot be sustained with disappointing service.

Dear Mr. Lardizibal, Thank you for taking the time to share this, and for your continued loyalty as a Platinum member with ALL. I had the opportunity to speak with you over the phone on your first day following the experience you encountered, and I’ve been reflecting on our conversation since. Having now read your full feedback, I can fully understand your disappointment. It’s clear we didn’t deliver the level of experience you expected, and I can see how frustrating that must have felt, especially given how we position ourselves as a brand. I’ve already taken this back to the team and gone through it in detail. We have since reinforced continuous, hands-on training across our front and restaurant teams, focusing not just on how we engage, but also on product knowledge and how confidently we communicate it. We have also addressed the WiFi connectivity issue you experienced, as this should not have been inconsistent during your stay. We clearly have work to do, and your feedback is helping us focus on exactly where. Thank you again for being open and direct. I genuinely appreciate it. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo