Fairmont Tokyo 5 stars

Name: Fairmont Tokyo - ALL
Address: 1-1-1 Shibaura, Minato ku, TOKYO, 1050023, JP
Telephone: +81343211111
Rating: 4.7

Customer review rating (ALL Rating) 4.7/5 1,408 reviews

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1-1-1 Shibaura, Minato ku, 1050023 TOKYO, Japan

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Fairmont Tokyo

YOUR MOMENTS BECOME LEGACY
Embark on a journey of discovery at Fairmont Tokyo, where the city's energy meets the bay's serenity. Indulge in curated experiences, scenic accommodations, and tranquil spa moments. With 217 rooms and suites, an infinity pool, and five dining venues, every detail is crafted to create special memories. Celebrate in our stunning event spaces, perfect for weddings and gatherings, or enjoy privacy at the Fairmont Gold lounge. Experience a legacy of excellence

Just a 6-minute walk from JR and Tokyo Monorail Hamamatsucho Station-follow signs for "BLUE FRONT SHIBAURA." Haneda Airport is 13 minutes away via monorail; Tokyo and Shinagawa Stations are about 6 minutes by JR.

We are truly excited to open the first Fairmont in Japan. Our interactions with guests is an invitation to surprise & we are on a mission to make the Special happen. We aspire our hotel to be loved & enjoyed by communities.

Karan SINGH, Hotel Management

Hotel extras

Ideally located in the heart of Tokyo, proximity to Haneda Airport, Ginza and Shinagawa.
Captivating journey in the sky, blending city's dynamic energy with bay's tranquil serenity.
Very spacious 217 rooms, including 74 Fairmont Gold rooms, all with Bay or Tokyo Tower views.
Distinct dining concepts with 5 restaurants and 2 bars, all with views and outdoor terraces.
Wellness experiences includes Fairmont Spa, indoor 20-meter infinity pool and 24-hour gym.

Our accommodation(s)

Room

FAIRMONT King - spacious 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT Twin (Two Single Beds) - spacious 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)

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Room

FAIRMONT Bay View King - spacious 52sm, high floor

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Room

FAIRMONT Bay View Twin (Two Single Beds) - 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)
Views: Bay view

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Room

FAIRMONT Tokyo Tower View King - spacious 52sm, high floor

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT Tokyo Tower View Twin (Two Single Beds) - 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)

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Room

SIGNATURE King

4 pers. max
59 m² / 635 sq ft

Bedding 1 x King size bed(s)
Views: City View

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Room

SIGNATURE Twin (Two Single Beds) - spacious 59sm, Skyline view

4 pers. max
59 m² / 635 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Room

FAIRMONT GOLD Bay View King - 52sm, Lounge access with breakfast

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)
Views: Bay view

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Room

FAIRMONT GOLD BAY VIEW TWIN(TWO SINGLE BEDS) - 52SM

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)
Views: Bay view

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Room

FAIRMONT GOLD Tokyo Tower View King - 52sm, Lounge access with breakfast

4 pers. max
52 m² / 559 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT GOLD Tokyo Tower View Twin (Two Single Beds) - 52sm

4 pers. max
52 m² / 559 sq ft

Bedding 2 x Single bed(s)

See availabilities

Room

FAIRMONT GOLD SIGNATURE King - spacious 59sm, Lounge access with breakfast, Skyline view

4 pers. max
59 m² / 635 sq ft

Bedding 1 x King size bed(s)

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Room

FAIRMONT GOLD SIGNATURE Twin (Two single beds) - spacious 59sm, Skyline view

4 pers. max
59 m² / 635 sq ft

Bedding 2 x Single bed(s)
Views: City View

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Suite

FAIRMONT GOLD SUITE King - spacious 88sm, Lounge access, Separate living and bedroom

4 pers. max
88 m² / 947 sq ft

Bedding 1 x King size bed(s)

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Suite

FAIRMONT GOLD SIGNATURE SUITE King - 105sm, Lounge access with breakfast, Skyline view

4 pers. max
105 m² / 1130 sq ft

Bedding 1 x King size bed(s)

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Suite

FAIRMONT GOLD SIGNATURE SUITE Twin (Two single beds)

4 pers. max
105 m² / 1130 sq ft

Bedding 1 x Twin bed(s)
Views: City View

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Suite

THE VIEW 1BEDROOM SUITE King - 152sm, Lounge access, with bay and skyline panoramic view

4 pers. max
152 m² / 1636 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

SHIBAURA 1BEDROOM SUITE King - 222sm, Lounge access with Tokyo Tower and city skyline view

4 pers. max
222 m² / 2389 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Suite

PRESIDENTIAL 1BEDROOM SUITE King - 278sm, Lounge access, Expansive living and bedroom space

4 pers. max
278 m² / 2992 sq ft

Bedding 1 x King size bed(s)
Views: Panorama view

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Hotel location

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 TOKYO
Japan

GPS:35.650898, 139.757598

+81 3-4321-1111

Railway station
Highway exit
Ferries
Helipad/aerodrome

Hamamatsucho

Railway station

Access: 500 m / 0.31 mi 6 min walk / 1 min drive

Hinode

Railway station

Access: 600 m / 0.37 mi 10 min walk

HINODE SANBASHI

Ferries

Access: 650 m / 0.4 mi 8 min walk / 2 min drive

Daimon

Railway station

Access: 950 m / 0.59 mi 12 min walk

Shinagawa

Railway station

Access: 3.7 km / 2.3 mi

Shiba Park Exit or Shibaura PA

Highway exit

Access: 4 km / 2.48 mi 10 min drive

Tokyo

Railway station

Access: 4.7 km / 2.92 mi

TOKYO HELIPORT

Helipad/aerodrome

Access: 14 km / 8.7 mi 1 hrs 39 min walk / 25 min drive

Kyu-Shiba-rikyu Gardens

Botanical gardens

Access: 850 m / 0.53 mi 11 min walk

Hama-rikyu Gardens

Botanical gardens

Access: 1.4 km / 0.87 mi 19 min walk / 8 min drive

Zojoji Temple

Art and Culture

Access: 1.5 km / 0.93 mi 22 min walk

Tokyo Tower

Tourist attraction

Access: 1.9 km / 1.18 mi 28 min walk / 11 min drive

Ginza

Tourist attraction

Access: 3.3 km / 2.05 mi

Hotel services

Check-in from 03:00 PM - Check out up to 12:00 PM

On site

Swimming pool
Car park
Pets welcome
Restaurant
Wheelchair accessible
Fitness center
Wi-Fi
Air conditioning
Breakfast
Bar
Meeting rooms
100% Non Smoking Property
Room service

Kiln & Tonic

Our 35th-floor brasserie serving wood-fired pizzas, fire-grilled meats, and charred seafood with bold coastal flavors. Open all day, enjoy New World wines, artisanal tonics, and stunning Tokyo Tower views.

Vue Mer

Perched above Tokyo Bay, Vue Mer blends French and Japanese lounge culture with timeless elegance and contemporary creativity. Enjoy distinct afternoon tea experiences, interactive trolley service, and Liquream, all with sweeping bay views.

Migiwa

Sushi reimagined through a new-authentic approach, blending tradition with modern influences. Each piece is crafted with precision using seasonal seafood.

Totsuji

Teppanyaki blending tradition with refined innovation. Handpicked Japanese Wagyu from our exclusive meat locker-where guests can store their selected cuts-is expertly prepared on the Teppan grill alongside the finest seafood.

DRIFTWOOD BAR AND GRILL

DRIFTWOOD BAR & GRILL offers sweeping views of Tokyo Tower and the bay, with warm lighting and DJ sounds shaping an inviting atmosphere. Charcoal-fired dishes blend Western technique with Japanese elegance for a distinctly memorable dining experience.

DRIFTWOOD BAR

At the chandelier-lit counter of DRIFTWOOD BAR, cocktails become bridges between worlds. Inspired by cities across the globe, each creation returns to Japan as a refined craft, where cultures meet and every sip evokes a sense of place.

OFF RECORD

Off the beaten path, OFF RECORD is a secret record bar blending curated vinyl, deep DJ sets, a state-of-the-art Hi-Fi sound system, rare spirits, crafted cocktails, and refined bites.

LAB

At LAB, ideas are tested, flavours are refined, and each element is thoughtfully developed through experimentation, precision, and the changing rhythm of Japan's seasons before reaching the guest experience.

Meetings & Events

Number of Meeting Room: 7
Surface of the largest room: 1000 m² / 10764 sq ft
Maximum seats capacity: 1000
Maximum capacity for banquets: 550

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Our guest reviews

100% genuine reviews from our guests

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ALL Rating 4.7/5 1,408 reviews

Patrick P. Friends - 7/8/2026 Confirmed reviews ALL

Haojun P. Families - 7/8/2026 Confirmed reviews ALL

This is my second stay at the Fairmont Tokyo, and it was really great. The Golden Lounge team were super professional. There were a couple of minor issues with the room, but they sorted them out right away. The service at Kiln&Tonic on the 35th floor was excellent too—they had already confirmed my account details, so checkout was super quick and smooth. Overall, this is such a wonderful hotel. It’s easily the best Accor property I’ve stayed at in the Asia-Pacific region, way better than the Banyan Tree Kyoto. It’s definitely a Tokyo hotel I’ll keep coming back to. Looking forward to seeing this lovely crew again next time!

Dear Haojun P., Thank you for choosing Fairmont Tokyo once again and for sharing such a thoughtful review. We are delighted to know that your second stay was as memorable as your first, especially with the attentive service from our Fairmont Gold Lounge team and your experience at All day dining Kiln & Tonic. Your kind words about our seamless checkout and overall service mean a great deal to us. At the same time, we sincerely apologize for the inconvenience caused by the odor in your room. We understand how important a comfortable environment is, and housekeeping team is actively reviewing the matter to ensure it is properly addressed. We truly appreciate your continued trust and look forward to welcoming you back for another exceptional stay. Warm regards, Zulkiflee Januar Hotel Manager Fairmont Tokyo

Kar L. Families - 7/7/2026 Confirmed reviews ALL

Advaith K. Families - 7/7/2026 Confirmed reviews ALL

Yao C. Families - 7/6/2026 Confirmed reviews ALL

I wanted to express that I had a fairly good stay - the room is comfortable, the views are spectacular, the Totsuji dinner was delicious, service by some staff are excellent (Ms. Elaine from Vue Mer). However, I wanted to point out two things that really bothered me. The breakfast experience on 7/2 (my birthday) morning was absolutely terrible. I was shocked about the level of service from the staff who seemed noncaring and no smiles. I've observed other guests trying to get attention from the staff and myself trying to get attention from staff few times, either they "pretend" not to hear us or just walk really fast away from the table. This was not normal. It happened at least 5 times from me or other tables. Please investigate. I also didn't spot any manager presence on the floor. The whole environment seemed chaotic with very non-hospitable staff. Also the line was so long with so many guests waiting to get in when I was trying to get food from the other side. This sort of efficiency shouldn't happen at Fairmont. The food selection was so minimal for a 5-star hotel. Honestly shocked with the level of variety and quality offered... I didn't dare to go back the next day... (totally different breakfast experience than Fairmont Hanoi) On the other hand, for our 7/1 dinner at Totsuji, despite that the food was super delicious and wine was good, service was excellent, we were excited to try the Hokkaido uni that was asked in the beginning and I decided that all four of us would try. When tasted it with our abalone dish, the taste of uni was not fresh and rather had this stinky fishy smell. I wasn't sure if I was right but my father suddenly called this out as well so that's when we confirmed something's wrong with the uni. My cousin tried to say this to the chefs in Japanese, and all the response we got was "the uni just arrived last night, it should be fresh." And there was no follow up on this issue. I thought the chef or manager would go try this and confirm back to us verbally or at least apologize for the experience. There was none of that which caused me to question the professionalism of the restaurant. Lastly I just want to mention that overall I felt that the Japanese staff are not very hospitable to foreign guests. Maybe it is from their shyness or out of politeness, but when this is too much, it actually felt the staff was rather rude and not showing any level of care. Reflecting back now about our lunch at Vue Mer, I also recalled the Japanese staff didn't care too much for our table, and rather it was Ms. Elaine, whom was her first day at the job, was so welcoming to us and left us with great memories. Sorry to be blunt but I felt I must point these things out.

Dear Yao C. Thank you for taking the time to write to us openly following your recent stay. I would also like to thank you for your continued loyalty as an ALL Platinum member. We truly value your support, which makes your comments especially important to us. I hope you were still able to enjoy your birthday during your visit. It was wonderful to read that there were memorable moments throughout your stay, from the comfort of your room and the spectacular views to your dinner at Totsuji. I was especially pleased to hear about Elaine. Knowing that someone on one of her very first days with us made such a positive impression on you and your family is incredibly encouraging, and I will make sure she sees your kind words. At the same time, I appreciate the honesty with which you shared the parts of your experience that did not meet your expectations. Our breakfast buffet was introduced on 1 July, and the response has honestly exceeded anything we had anticipated. It has been wonderful to see so many guests enjoying it, but your experience is a timely reminder that we must grow just as quickly as the demand. We are already refining our staffing, service flow and leadership presence to ensure every guest receives the same level of care, regardless of how busy the restaurant may be. I also wanted to personally acknowledge your experience at Totsuji. I am pleased the meal itself was memorable, but when you raised your concern about the uni, we missed an opportunity to show genuine hospitality. Sometimes it is not about whether something is right or wrong, it is about taking the time to listen, checking it properly and returning to the table with care. That follow-up should have happened, and I have already shared your comments with both our culinary and restaurant teams. One comment, however, stayed with me after reading your message. You mentioned that, at times, our Japanese team came across as distant rather than welcoming. I understand exactly what you mean. We often speak about being respectful, but if that respect is not accompanied by warmth, it can easily be interpreted differently by our guests. Hospitality should never feel reserved. It should feel genuine, effortless and personal, regardless of where our guests come from. That is something we will continue to coach and develop across our team. Thank you once again for taking the time to share your experience with such honesty. I genuinely appreciate it. Feedback like yours helps us see our hotel through our guests’ eyes, and that perspective is invaluable as we continue to refine the experience we want Fairmont Tokyo to be known for. I hope we will have the opportunity to welcome you and your family back and leave you with even more memorable moments on your next visit. Warm regards, Zulkiflee J Hotel Manager Fairmont Tokyo

Web-users rating

Other web-users rate our hotel

279 reviews 8.3/10 Location
688 reviews 9.4/10 Room
836 reviews 8.4/10 Service
9 reviews 8.8/10 WiFi
457 reviews 9.6/10 Vibe
402 reviews 9.3/10 Amenities
345 reviews 8.3/10 Food
205 reviews 9.1/10 Comfort

61 reviews 8.2/10 Location
152 reviews 9.2/10 Room
188 reviews 8.4/10 Service
84 reviews 9.6/10 Vibe
84 reviews 9.1/10 Amenities
64 reviews 7.9/10 Food
43 reviews 9/10 Comfort
34 reviews 8.7/10 Pool

49 reviews 8.1/10 Location
150 reviews 9.4/10 Room
188 reviews 8.4/10 Service
103 reviews 9.8/10 Vibe
94 reviews 9.4/10 Amenities
43 reviews 9.3/10 Pool
33 reviews 9.5/10 Comfort
27 reviews 7/10 Breakfast

12 reviews 8.2/10 Location
36 reviews 9.5/10 Room
53 reviews 7.9/10 Service
21 reviews 9.5/10 Vibe
16 reviews 9.3/10 Amenities
10 reviews 9.3/10 Comfort
7 reviews 7/10 Breakfast
5 reviews 8.8/10 Pool

10 reviews 8.4/10 Location
38 reviews 9.4/10 Room
42 reviews 9.1/10 Service
34 reviews 9.4/10 Amenities
24 reviews 9.5/10 Vibe
24 reviews 7.6/10 Food
13 reviews 9.2/10 Comfort
8 reviews 9.4/10 Wellness Area

Frequently asked questions

Where is the hotel located and how can I get there?

What types of rooms are available?

What services and amenities are available?

What dining options are available?

Fairmont Tokyo offers diverse dining experiences:

Kiln & Tonic: Mediterranean brasserie, open 06:30 AM - 10:00 PM
Vue Mer: French-Japanese cafe, open 11:00 AM - 09:00 PM (until 10:00 PM Friday-Saturday)
Migiwa and Totsuji: Japanese cuisine, open for lunch and dinner (closed Monday/Sunday)
Driftwood Bar and Grill: Gourmet charcoal-fired dishes, open 05:30 PM - 10:00 PM

We also offer children's, vegetarian, and gluten-free menus.

What are the check-in and check-out times?

Check-in at Fairmont Tokyo is from 03:00 PM, and check-out is until 12:00 PM. For more flexibility, many hotels offer the late check-out option, allowing you to enjoy your stay longer. Indeed, members of the ALL Accor loyalty program benefit from preferential conditions and late check-out. If you are not a member, you can also request a late check-out when booking online, upon arrival or directly at the front desk the day before or the day of departure. A late departure can sometimes be offered until 1-2 PM.

Are there any special offers or discounts available?

Yes, Fairmont Tokyo regularly offers special deals and discounts, mainly accessible through our ALL Accor loyalty program. By becoming a free member, you benefit from preferential rates year-round, often 5% to 10% off. You can also take advantage of exclusive offers sometimes up to 30% or 40% off stays for certain periods. To maximize your savings, check the Deals section on all.accor.com, sign up for newsletters to receive the best offers by email, be flexible with your dates and book directly via the website or the ALL Accor app, to enjoy the best guaranteed rates and earn loyalty points.