Fairmont Tokyo 5 stars

Customer review rating (ALL Rating) 4.7/5 1,207 reviews

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Description

Hotel extras

  • Ideally located in the heart of Tokyo, proximity to Haneda Airport, Ginza and Shinagawa.

  • Captivating journey in the sky, blending city's dynamic energy with bay's tranquil serenity.

  • Very spacious 217 rooms, including 74 Fairmont Gold rooms, all with Bay or Tokyo Tower views.

  • Distinct dining concepts with 5 restaurants and 2 bars, all with views and outdoor terraces.

  • Wellness experiences includes Fairmont Spa, indoor 20-meter infinity pool and 24-hour gym.

Our accommodation(s)

Hotel location

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 TOKYO
Japan

GPS:35.650898, 139.757598

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  1,207 reviews

Customer review rating 3.5/5

Spencer J. Solo - Confirmed reviews ALL

Everything is state of the art from a facilities and amenities standpoint. Staff communication at check in needs to be improved. And also the pool area was uncomfortable. I was harassed for my swim wear just trying to relax the pool. I was told 5x that the pool closes at 10. I assured them 5x I would be out of the locker room by 10:00pm. Still I couldnt relax in the pool without being told over and over again about the closing time. It was too stressful for a one night stay. Charles at Driftwood was nice, had a great long conversation with him. And Girlie, our waitress was very bubbly and friendly, it was a nice dinner. Everything in the suite was great, I brought my dog. They should include disinfectant / cleaning spray with the dogs, as they are in a new place and might be confused with where to go to the bathroom.

Customer review rating 4.0/5

Stuart J. Business - Confirmed reviews ALL

Good

Customer review rating 4.0/5

Phillip S. Business - Confirmed reviews ALL

disappointed with the breakfast, and no fresh milk in room for coffee

Customer review rating 2.5/5

Troy B. Business - Confirmed reviews ALL

We enjoyed the layout of the hotel The staff were lovely too however to not be able to order fresh eggs until 0830 was very frustrating and the buffet choice was very limited

Customer review rating 5.0/5

Hyeongmin K. Families - Confirmed reviews ALL

Seamless stay with amazing experiences all round. From the facilities to food & beverage and staff interactions, Fairmont Tokyo is now my favourite property in Tokyo.

Other web-users rate our hotel

  • 243 reviews 8.2/10 Location
  • 614 reviews 9.4/10 Room
  • 724 reviews 8.4/10 Service
  • 411 reviews 9.6/10 Vibe
  • 358 reviews 9.2/10 Amenities
  • 312 reviews 8.4/10 Food
  • 185 reviews 9.1/10 Comfort
  • 134 reviews 9.1/10 Pool

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