Fairmont Tokyo 5 stars

Customer review rating (ALL Rating) 4.7/5 297 reviews

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Fairmont Tokyo - Image 1
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1-1-1 Shibaura, Minato ku, 1050023 TOKYO, Japan

Description

Hotel extras

  • Ideally located in the heart of Tokyo, proximity to Haneda Airport, Ginza and Shinagawa.

  • Captivating journey in the sky, blending city's dynamic energy with bay's tranquil serenity.

  • Very spacious 217 rooms, including 74 Fairmont Gold rooms, all with Bay or Tokyo Tower views.

  • Distinct dining concepts with 5 restaurants and 2 bars, all with views and outdoor terraces.

  • Wellness experiences includes Fairmont Spa, indoor 20-meter infinity pool and 24-hour gym.

Our accommodation(s)

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Room 1

Hotel location

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 TOKYO
Japan

GPS:35.650898, 139.757598

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  297 reviews

Customer review rating 4.5/5

Sandra B. P. M. J. G. Families - Confirmed reviews ALL

Dear Sandra B. P. M. J. G., Thank you very much for taking the time to share your thoughtful review following your recent stay at Fairmont Tokyo here and Google as well. We are truly delighted to hear that you found our newly opened hotel stunning and that you enjoyed the comfort of our rooms and the quality of our breakfast offerings. It is especially heartening to know that our team left a positive impression on you. We take great pride in delivering warm and attentive service, and your kind words are a wonderful encouragement. We also appreciate your feedback regarding the location and its proximity to public transport. We hope you will have the opportunity to explore more of our facilities during your next visit. It would be our pleasure to welcome you and your family back to Fairmont Tokyo. Warm regards, Zulkiflee Januar Director of Operations Fairmont Tokyo

Customer review rating 5.0/5

Guang H. P. L. Business - Confirmed reviews ALL

Dear Guang H. P. L. Thank you very much for taking the time to share your thoughtful and generous review following your recent business stay with us at Fairmont. We are truly honored by your kind words and delighted to learn that you consider our property the best Fairmont you have stayed in!It brings us great joy to know that our dedicated and detail-oriented team, exceptional amenities, and prime location contributed to making your experience a memorable one. We do, however, regret the confusion regarding your late check-out request. We understand how important flexibility is, especially during business travel, and we apologize for any inconvenience caused. Your feedback has been shared with our front office team to ensure clearer communication and smoother handling of such requests in the future. Thank you once again for your valuable feedback and for recommending us so highly. We look forward to welcoming you back for another exceptional stay, and we hope to have the opportunity to exceed your expectations in every aspect of your next visit. Warm regards, Zulkiflee Januar Director of Operations Fairmont Tokyo

Customer review rating 4.5/5

Oscar H. Business - Confirmed reviews ALL

Dear Oscar H., Thank you very much for taking the time to share your experience at Fairmont Tokyo. We are truly delighted to hear that your stay was marked by fantastic service, breathtaking views, and spacious accommodations. It is wonderful to know that you enjoyed our dining offerings and found the upstairs bar area to be a welcoming retreat after your day of touring. Your kind words about the manager of the bar area are especially appreciated, and we will be sure to pass along your compliments to them. We also appreciate your constructive feedback regarding the breakfast service. Please accept our apologies for the delay you experienced. We are actively working with our team to ensure a more seamless and timely breakfast experience for all our guests. We look forward to welcoming you back to Fairmont Tokyo in the future, whether for business or leisure. Should you need any assistance with future bookings, please do not hesitate to reach out. Warm regards, Zulkiflee Januar Director of Operations Fairmont Tokyo

Customer review rating 4.5/5

Tuan L. Z. Solo - Confirmed reviews ALL

Dear Tuan L. Z., We are truly delighted to hear that you had an amazing experience with us. It is heartening to know that our team’s friendliness and helpfulness contributed positively to your stay. We also appreciate your comments regarding the ease of booking through the Accor ALL App and your satisfaction with various aspects of your stay, including breakfast, Wi-Fi, cleanliness, and check-in/check-out. Your membershiop in the ALL loyalty programme is valued, and we are pleased to know you would recommend both Fairmont and Accor’s loyalty programme to others. It was a pleasure to host you, and we look forward to welcoming you back for another memorable stay in the near future. Warm regards, Zulkiflee Januar Director of Operations Fairmont Tokyo

Customer review rating 5.0/5

Debra D. E. Couples - Confirmed reviews ALL

Dear Debra D. E., Thank you very much for sharing a great review of your recent stay at Fairmont Tokyo. We are truly honored by your kind words and delighted to know that your experience with us was nothing short of exceptional. It brings us great joy to hear that you fell in love with our hotel! Your appreciation for the professionalism and kindness of our staff, especially Amber at Concierge, as well as many other staff, means a great deal to us. We will be sure to pass along your compliments to everyone involved. Knowing that Fairmont Tokyo will be your go-to hotel whenever you return to Tokyo is the highest compliment we could receive. We look forward to welcoming you back with the same warmth and excellence that made your visit so memorable. Warm regards, Zulkiflee Januar Director of Operations Fairmont Tokyo

Other web-users rate our hotel

  • 63 reviews 8.5/10 Location
  • 189 reviews 9.3/10 Room
  • 229 reviews 8.2/10 Service
  • 151 reviews 9.4/10 Vibe
  • 135 reviews 9.1/10 Amenities
  • 118 reviews 8.4/10 Food
  • 59 reviews 8.5/10 Comfort
  • 47 reviews 8.8/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.