Fairmont Tokyo 5 stars

Customer review rating (ALL Rating) 4.7/5 757 reviews

Fairmont Tokyo - Image 1
Fairmont Tokyo - Image 2
Fairmont Tokyo - Image 3
Fairmont Tokyo - Image 4

Description

Hotel extras

  • Ideally located in the heart of Tokyo, proximity to Haneda Airport, Ginza and Shinagawa.

  • Captivating journey in the sky, blending city's dynamic energy with bay's tranquil serenity.

  • Very spacious 217 rooms, including 74 Fairmont Gold rooms, all with Bay or Tokyo Tower views.

  • Distinct dining concepts with 5 restaurants and 2 bars, all with views and outdoor terraces.

  • Wellness experiences includes Fairmont Spa, indoor 20-meter infinity pool and 24-hour gym.

Our accommodation(s)

Hotel location

Fairmont Tokyo

1-1-1 Shibaura, Minato ku
1050023 TOKYO
Japan

GPS:35.650898, 139.757598

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  757 reviews

Customer review rating 4.5/5

Michelle C. L. Families - Confirmed reviews ALL

The staff were incredibly helpful and friendly. We were always greeted with a warm welcome. The Fairmont Gold Supervisor Q, Sharon, and IP (I hope I got the names right) were the best! They remembered our names, coffee preferences, answered all our questions, helped with shipping our luggage, and genuinely made us feel special. Other staff to recognize for outstanding service; Roy at the front desk, Ilene in the Spa and Charles in Driftwood for his tour of Off the Record and contribution to our home video. We had the best stay and will always remember this beautiful first experience in Tokyo. Thank you!

Customer review rating 5.0/5

Yang Y. Couples - Confirmed reviews ALL

The room was beautifully designed, spacious, and exceptionally comfortable, with thoughtful details that reflected true five-star standards. The bedding was superb, and every element of the space felt refined and well curated. The view of Tokyo Tower from the room was absolutely stunning, especially at night. The swimming pool and spa facilities were highlights of the experience. The pool area was elegant and relaxing, and the spa provided a calm and luxurious retreat after a day exploring the city.

Customer review rating 4.5/5

Yuki O. Business - Confirmed reviews ALL

It was great, but the staffers are all so young and a bit awkward (not experienced enough). But it will be resolved over time. There was an incident in which my stuff (small and inexpensive but convenient things) disappeared from my room. Although I searched thoroughly and remembered where I placed the items last, I couldn't find them. It was unfortunate, but I suggest that the housekeepers shouldn't open and move items in the closet.

Customer review rating 5.0/5

Peter H. Couples - Confirmed reviews ALL

What a magnificent hotel! Every staff member was exceptionally friendly and helpful, making us feel so welcome and comfortable. This was our first stay at a Fairmont with a Gold Lounge and we were blown away with just how good it is. The hotel is new and shiny, and full of lovely touches, everywhere you look. We were treated like royalty and are already making plans to return.

Customer review rating 5.0/5

Reza N. Couples - Confirmed reviews ALL

I had a great time at Fairmont Tokyo

Other web-users rate our hotel

  • 151 reviews 8.4/10 Location
  • 406 reviews 9.2/10 Room
  • 474 reviews 8.2/10 Service
  • 286 reviews 9.6/10 Vibe
  • 261 reviews 9.1/10 Amenities
  • 230 reviews 7.9/10 Food
  • 119 reviews 8.7/10 Comfort
  • 90 reviews 8.7/10 Pool

Powered by Trustyou

Our other establishments nearby

All our hotels in Tokyo