Fairmont Golden Prague

Customer review rating (ALL Rating) 4.8/5 912 reviews

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Description

Hotel extras

  • Rooms and Suites with breathtaking views of the Vltava river and UNESCO Old Town

  • Fully equipped serviced residences blend home comforts with five-star luxury.

  • Six luxurious restaurants and bars for an extraordinary culinary journey

  • 1400 sqm spa with Prague s only year-round indoor-outdoor pool.

  • Ideal for grand celebrations 600 sqm ballroom and city s most exclusive C-suite boardrooms

Our accommodation(s)

Hotel location

Fairmont Golden Prague

Parizska 30
11000 PRAGUE
Czech Republic

GPS:50.091885, 14.418654

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  912 reviews

Customer review rating 5.0/5

Kristine M. Couples - Confirmed reviews ALL

All staff members that we encountered went above and beyond to provide excellent service.

Dear Kristine, Thank you for your generous feedback. We are delighted to hear that our location and staff made your stay enjoyable. Your kind words regarding our team's service will be shared with them, as they strive to provide memorable experiences for our guests. Alena Zajickova Personal Assistant to Managing Director

Customer review rating 5.0/5

Michael P. Friends - Confirmed reviews ALL

Overall, experience was exceptional. We did have a small issue during check-in. Our arrival to the hotel was a few hours before published check-in time, and were told we would be contacted once the room was ready. We left to explore the area around the hotel, expecting a call from the front desk when the room was ready. Never received a call and finally I had to contact the front desk to check on the readiness of our room. I spoke to the front desk and was told they tried to call but could not reach me. Did confirm the phone number was correct, so don't know what happened. After this brief trouble, the stay exceeding our expectations. When in Prague, we will definitely stay here again.

Dear Michael, Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Golden Prague. It is gratifying to learn that our staff, room, bar, and restaurant met and exceeded your expectations. We strive to provide exceptional service and memorable experiences for our guests. I sincerely apologize for the inconvenience you encountered during your check-in process. While we do our utmost to ensure effective communication, there can be unforeseen issues with notifications. Thank you once again for your positive remarks. We look forward to welcoming you back to Prague and the Fairmont Golden Prague in the future. Alena Zajickova Personal Assistant to Managing Director

Customer review rating 4.5/5

Simon S. Business - Confirmed reviews ALL

Visted for a conference and impressed from start to finish !

Dear Simon, Thank you for your kind words regarding your recent stay at Fairmont Golden Prague. We are delighted to hear that you were impressed with your experience from the beginning to the end of your conference visit. Sincerely, Alena Zajickova Personal Assistant to Managing Director

Customer review rating 5.0/5

Ayoob M. Couples - Confirmed reviews ALL

I would like also to thanks Maria in the reception she assisted me with a good reception, and Services and she was so helpful and cooperative but I do appreciate if somebody can contact me in regard of my billing since the charge was a little bit more than the booking which I did

Dear Ayoob, Thank you for your kind words regarding our reception team and the facilities at Fairmont Golden Prague. We are pleased to hear that you enjoyed your stay and that Maria provided you with exceptional assistance. Regarding your billing inquiry, we appreciate your feedback and encourage you to contact our customer service team directly. They will be able to address your concerns and provide clarification on any discrepancies. Your satisfaction is important to us. Sincerely, Alena Zajickova Personal Assistant to Managing Director

Customer review rating 5.0/5

Abdulelah A. Couples - Confirmed reviews ALL

I had a wonderful experience at Fairmont Golden Prague. The hotel is beautifully designed, very clean, and perfectly located for exploring the city. The staff were professional, welcoming, and always helpful, which made the stay even more enjoyable. Overall, a truly comfortable and memorable stay. Highly recommended.

Dear Abdulelah, Thank you for your kind feedback regarding your recent stay at Fairmont Golden Prague. We are delighted to hear that you appreciated our beautiful design, cleanliness, and prime location, as well as the professionalism and helpfulness of our staff. Your recommendation means a lot to us, and we look forward to welcoming you back for another memorable experience. Alena Zajickova Personal Assistant to Managing Director

Other web-users rate our hotel

  • 264 reviews 9.6/10 Location
  • 340 reviews 8.6/10 Room
  • 542 reviews 9.5/10 Service
  • 221 reviews 9.8/10 Vibe
  • 171 reviews 9.5/10 Amenities
  • 155 reviews 8.6/10 Food
  • 125 reviews 9.2/10 Wellness Area
  • 98 reviews 8.1/10 Breakfast

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