Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.5/5 2,783 reviews

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Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

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Room 1

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Access and transport

Hotel services

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On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  2,783 reviews

Customer review rating 5.0/5

Lean C. Families - Confirmed reviews ALL

Dear Lean, Thank you for sharing such a wonderful review. We are absolutely delighted to hear that you and your family enjoyed a memorable visit with us. It is especially rewarding to know that Cara helped make your dining experience at The Barbicon so special. Providing a warm welcome and creating meaningful moments for our guests is what we strive for, and we will be sure to share your kind recognition with her. We know she will be thrilled to hear the positive impact she had on your family's visit. We're also pleased to hear that Dave made a great impression with his friendly shuttle service. Team members like Cara and Dave are what make the Fairmont experience truly memorable, and your thoughtful words are the greatest compliment they can receive. Thank you for choosing to share Fairmont Jasper Park Lodge with your family. We are honored to have been a part of such a special visit and are grateful for your "10-star" rating. We look forward to welcoming you all back for another exceptional stay in the future. Sincerely, Fairmont Jasper Park Lodge

Customer review rating 5.0/5

Tina W. Friends - Confirmed reviews ALL

Dear Tina, Thank you for taking the time to share your feedback. We are pleased to hear that the shuttle service between the Main Lodge and the cabins was helpful for your sister and that our team was able to provide prompt transportation throughout your stay. Ensuring guests can comfortably enjoy the resort is very important to us. We also appreciate you bringing the issue with the shower in your cabin to our attention. We apologize for the inconvenience caused by water escaping the shower area and creating a puddle on the bathroom floor. We understand how frustrating this can be, and we will share your comments with our maintenance team for further inspection and review. Thank you again for your valuable feedback and for choosing to stay with us. We hope to welcome you back for another comfortable and enjoyable visit in the future. Sincerely, Fairmont Jasper Park Lodge

Customer review rating 1.5/5

Bela C. Friends - Confirmed reviews ALL

Dear Bela, Thank you for your feedback regarding your recent stay. We regret that your experience was impacted by the presence of mosquitoes and the size of the bathrooms, neither of which unfortunately we can do much to change. Your comments are valuable to us, and we hope that a future visit will be more enjoyable. Sincerely, Fairmont Jasper Park Lodge

Customer review rating 3.5/5

Ming W. Couples - Confirmed reviews ALL

Dear Ming, Thank you for sharing your feedback regarding your recent stay at Fairmont Jasper Park Lodge. We are pleased to hear that you enjoyed the lovely room and the efficient room service. However, we regret that the access to your accommodation was not as convenient as you anticipated. Unfortunately, this means that not all areas on property are set to allow access to all cabins, especially as we are in a National Park. Our bell team is always available and happy to assist our guests to their rooms, regardless of the room locations. Let us take care of the heavy lifting! We value your continued patronage and hope to provide you with a more enjoyable experience on your next visit. Sincerely, Fairmont Jasper Park Lodge

Customer review rating 5.0/5

Robin H. Couples - Confirmed reviews ALL

Dear Robin, Thank you for your kind words regarding your recent stay at Fairmont Jasper Park Lodge. We are delighted to hear that you enjoyed our beautiful location and found our staff's suggestions helpful for exploring our spectacular National Park. Your feedback is greatly appreciated. Sincerely, Fairmont Jasper Park Lodge

Other web-users rate our hotel

  • 702 reviews 8.4/10 Location
  • 1,474 reviews 7/10 Room
  • 1,740 reviews 8.7/10 Service
  • 23 reviews 0.7/10 WiFi
  • 852 reviews 7.5/10 Amenities
  • 531 reviews 4.4/10 Comfort
  • 341 reviews 4.9/10 Value
  • 228 reviews 5.7/10 Cleanliness

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