Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.4/5 2,949 reviews

Fairmont Jasper Park Lodge - Image 1
Fairmont Jasper Park Lodge - Image 2
Fairmont Jasper Park Lodge - Image 3
Fairmont Jasper Park Lodge - Image 4
1 Old Lodge Road, PO Box 40, T0E 1E0 JASPER, Canada

Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Telephone
Fax +1 780-852-5107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,949 reviews

TripAdvisor Rating  3.8/5  6,518 reviews

Favorite Fairmont Experience and Location

Customer review rating 5.0/5

Brian Z. Families - Confirmed reviews ALL

Jasper may be different to look at, but the JPL remains my favorite Fairmont. Rizuan, the guest experience manager, went above and beyond to take care of our two families, Emma took excellent care of us in the Great Hall restaurants and Emerald lounge, all other staff contributed to terrific food and service throughout the property with great views, wonderful ambiance. We had a lovely stay at the Ridgeline cabin this visit, absolutely stunning accommodation and amenities within. Heated pool and hot tub with stunning scenery, attentive and friendly rec staff always seeing to make sure our kids have some floaties and toys to play with, and this time took us on a tour of the grounds and history of this storied property. Overall, it's our 5th or 6th visit here, and it never disappoints. Will be back again for sure.

Dear Brian Z., Thank you for taking the time to share your wonderful experience at Fairmont Jasper Park Lodge. We are delighted to hear that our team, particularly Rizwan and Emma, provided exceptional service that made your stay memorable. It is our goal to ensure every guest feels well taken care of, and we are thrilled that you found our accommodations and amenities to your liking. We take great pride in our stunning surroundings and are glad to know that the heated pool, hot tub, and recreational activities added to your enjoyment. Your continued loyalty is greatly appreciated, and we look forward to welcoming you back for another enjoyable visit in the near future. Warm regards, Fairmont Jasper Park Lodge

Terrible

Customer review rating 1.5/5

Shannon M. Couples - Confirmed reviews ALL

To start off I fell going into the bathroom with that terrible transition that sticks up. TV never worked, even after someone came to fix it. I had my sons wedding to get to and breakfast came a hour after I ordered, I sat in the restaurant waiting and waiting. Then the food came total disappointment $30.00 2 tiny eggs on a cold if not sitting for 2 hours first! English muffin as I had eggs Benny and a few fries. Shocking!

Dear Shannon M., Thank you for sharing your experience with us. We sincerely apologize for the inconveniences you faced during your stay, particularly regarding the bathroom transition and television issues. We understand the importance of timely service, especially on such a significant occasion as your son\'s wedding, and we regret that your breakfast experience did not meet your expectations. Your feedback regarding the quality and temperature of the food has been noted, and we will ensure it is addressed appropriately. We appreciate your comments and hope to have the opportunity to welcome you back in the future for a more enjoyable stay. Sincerely, Fairmont Jasper Park Lodge

Great stay

Customer review rating 5.0/5

Carol U. Families - Confirmed reviews ALL

We were upgraded to a ridgeline suite and it was the most wonderful thing that has ever happened to us. We were so blessed to experience this. The beds, the pillows evtwas top notch. Thank you

Dear Carol U., Thank you for your kind words regarding your recent stay. We are thrilled to hear that you enjoyed the upgrade to a Ridgeline cabin and found our accommodations to be exceptional. Your satisfaction is our priority, and we hope to welcome you back soon. Sincerely, Fairmont Jasper Park Lodge

Beautiful location and surroundings. Staff very friendly

Customer review rating 3.5/5

Deb W. Couples - Confirmed reviews ALL

We enjoyed our stay. We found the room and beds very comfortable and clean. The grounds are beautiful and we enjoyed walking around the lake. We found the eating choices very expensive and limited so we went into town for meals. The one annoying part that we heard most people comment on is for most of Saturday afternoon there were crews operating gas blowers in front of our rooms. It was loud and annoying and prohibited us from sitting outside at all and enjoying the day. I'm wondering why that maintenance wouldn't be done during the week when the hotel is not so full

Dear Deb W., Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the beauty of our location and found our staff to be friendly and accommodating. We sincerely apologize for any inconvenience caused by the maintenance work during your stay. While we strive to maintain our grounds, we understand how disruptive this can be and appreciate your input on timing for such activities. Regarding dining options, we continually assess our menu offerings and pricing to ensure a satisfying experience for our guests. Your comments are invaluable to us as we aim to enhance our services and guest experience. We hope to welcome you back in the future for a more enjoyable visit. Sincerely, Fairmont Jasper Park Lodge

Great ambience

Customer review rating 4.0/5

Ilka Families - Confirmed reviews ALL

A unique experience staying at a hotel with a resort feel in the heart of Jasper National Park in the Canadian Rockies. We loved the pool and sauna. We stayed in March 2025, off-season, and our one complaint would be the dinner wasn't exceptional. For instance, the fries tasted like McCain frozen fries and the squash soup was very thick and barely lukewarm.

Dear Ilka, Thank you for your kind words regarding the ambience and unique experience at Fairmont Jasper Park Lodge. We are delighted to hear you enjoyed the pool and sauna and the service our bell team provided you. We appreciate your feedback about the dinner experience; it is invaluable for us as we strive to enhance our culinary offerings. Your comments will be shared with our culinary team for consideration. Warm regards, Fairmont Jasper Park Lodge

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Other web-users rate our hotel

  • 749 reviews 8.6/10 Location
  • 1,509 reviews 6/10 Room
  • 1,573 reviews 8.3/10 Service
  • 46 reviews 1.5/10 WiFi
  • 532 reviews 4/10 Comfort
  • 369 reviews 4/10 Value
  • 292 reviews 5/10 Cleanliness
  • 205 reviews 8.2/10 Pool

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.