Fairmont Jasper Park Lodge 4 stars

Customer review rating 4.3/5 9,582 reviews

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Fairmont Jasper Park Lodge
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+ 23 Services
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Hotel extras

  • Discover true relaxation and rejuvenation at the Fairmont Spa

  • 5 min access to trail systems around Lac Beauvert and area

  • Canada's No. 1 Golf Resort located on property

  • Join us for a truly out of this world Jasper Dark Sky Experience

  • Dine at some of best restaurants and patios in Jasper at The Lodge

Services in the hotel and nearby

Check-in from 16h00

Check out up to 11h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Pets allowedPaying
  • Outdoor playground for children
  • 100% non-smoking hotel
  • Languages spoken at the hotel
  • Laundry
  • Gift shop/newspaper shop
  • Porter
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Outdoor playground for children
  • GolfPaying
  • Beach and water sports
  • Other sports activities
  • Skiing
Catering
  • 7 restaurant(s)
  • Room service
Business services
  • 20 meeting room(s)
  • Conventions hotel
  • Copy/print service available
Information message

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road
PO Box 40
T0E 1E0
jasper
canada

Tel: +17808523301

Fax: (+1)7808525107

Check-in from 16h00

Check out up to 11h00

  • By plane

    EDMONTON INTERNATIONAL AIRPORT At 367km / 228.04 miles

GPS :52.886133, -118.056721

Our accommodation(s)

A village of cedar chalets and heritage log cabins connected by picturesque paths. The Fairmont Jasper Park Lodge's superbly appointed 446 guestrooms, suites and signature cabins offer the perfect romantic getaway or family vacation. Enjoy homelike comforts and amenities in our Jasper accommodations, surrounded by incredible views of majestic mountains and the emerald green Lac Beauvert.

Fairmont King

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Fairmont Queen

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Fairmont Dbl Dbl

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Deluxe Dbl Dbl

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities

Premier Deluxe King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Coffee/tea making facilities

Fairmont Queen Main Building

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Fairmont Main Building Queen Access

Accessible room
  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Fairmont Lakeview King

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Fairmont Lakeview Queen

  • Max. number of persons: 2
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Fairmont Lakeview Dbl Dbl

  • Max. number of persons: 3
  • Area: From 26 / 280 sq ft
  • Coffee/tea making facilities

Deluxe Queen Main Building

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities

Deluxe King Main Building

  • Max. number of persons: 2
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities

Deluxe Dbl Dbl Main Building

  • Max. number of persons: 4
  • Area: From 30 / 323 sq ft
  • Coffee/tea making facilities

Deluxe Dbl Dbl Main Building Access

Accessible room
  • Max. number of persons: 4
  • Area: From 35 / 377 sq ft
  • Coffee/tea making facilities

Premiere Deluxe Dbl Dbl

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Coffee/tea making facilities

Premier Deluxe Estate King

  • Max. number of persons: 3
  • Area: From 35 / 377 sq ft
  • Coffee/tea making facilities

Voyageur Courtview CabinNon contractual photo

  • Max. number of persons: 4
  • Area: From 95 / 1023 sq ft
  • Coffee/tea making facilities

Signature Athabasca Cabin

  • Max. number of persons: 2
  • Area: From 46 / 495 sq ft
  • Coffee/tea making facilities

Moderate Queen NS

  • Max. number of persons: 2
  • Area: From 21 / 226 sq ft
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

Orso Trattoria

Type of cuisine: Italian

Modern Italian fare with fresh ingredients and beautiful views of Lac Beauvert. Dinner menus revolve around new takes on Italian recipes, just-harvested ingredients and the best steaks. Sunday Brunch features a rotating selection of tapas style dishes.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

The Great Hall Gastropub

Type of cuisine: Regional

Enjoy a classic lodge setting with modern Canadian gastropub fare at the heart of Fairmont Jasper Park Lodge. The Great Hall offers breakfast, lunch and dinner à la carte, and an extensive selection of wine, craft beers and cocktails.

The Emerald Lounge

Type of cuisine: Regional

Unwind in a room that evokes a sense of relaxation. Or join us on the patio during the summer months to take in the stunning views. This location hosts the perfect backdrop to sample a selection of light fare, creative cocktails and craft beers.

Em To Go

Type of cuisine: Regional

Some days you just can't wait to get out into the mountains. Em To Go specializes in the highest quality espresso, coffee and specialty beverages. Or pick up gourmet sandwiches, fresh fruit and house-made pastries that are all perfect for a quick bites.

Fitzhugh's Fine Foods

Type of cuisine: Other cooking style

Offering a curated selection of gourmet snacks, grocery staples, beer and wine, specialty culinary items and souvenirs to help you remember your time at Fairmont Jasper Park Lodge, or share with loved ones back home.

The First Cup & The 7th Tee

Type of cuisine: Regional

Creative sandwiches, coffee and tea, cold beverages and snacks to satisfy your appetite before or during your time on our golf course. First Cup is located at the Golf Clubhouse and The 7th Tee is nestled between the 6th green and 7th tee.

Oka Sushi Takeaway

Type of cuisine: Japanese

Famous for its tantalizing combinations made from the freshest ingredients brought in regularly from Japan and Vancouver. Any sushi lover will appreciate the high quality product carefully prepared à la minute by sushi chef and owner, Tatsuhiko Okazaki.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 20

  • Maximum size: 457

  • Maximum banquet capacity: 280 people

Find out more

Our guest reviews for
Fairmont Jasper Park Lodge

100% genuine reviews from our guests

Find out more

ALL Rating 4.3/5

9,582 reviews

Staff, service and food are INCREDIBLE

Customer review rating 4.3/5

D. B. Couples - 21/01/2021 Confirmed reviews ALL

My husband and I have stayed at Chalets, 5 star resorts to middle of no where accommodations and I can tell you with experience nothing has come close. Staff is attentive, respectful, available, fast. Best service ever. Food is AMAZING. Beds are comfortable. We felt so welcomed. Noise wasn't as good - unfortunately we were placed next to someone that had a lot of complaints (we could hear through the walls without effort) from the fireplace to the food. They were up late, had other guests visiting them which I'm sure was not allowed for gatherings, then left around 6:30am/7am slamming the doors consistently in and out. Unfortunately for our ten year wedding anniversary we didn't sleep very well as a result. Otherwise, very impressed. Grateful to the staff for their hard work.

Dear Danielle B., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and we will make sure to flag your experience in our system. Sincerely, Andrea C. Director of Food & Beverage

Loved the beds so comfortable, the view, the take out food arrived hot,, amazing

Customer review rating 4.3/5

Pj J. Friends - 21/01/2021 Confirmed reviews ALL

Totally enjoyed our stay with you especially the N'espresso machine and how comfortable the beds were, best ever. Felt that perhaps since we had not choice but to order room service felt the delivery fee could be waived. Would like a more secure bath mat for tub when showering.

Dear Peggy J., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B

Great Atmosphere

Customer review rating 4.3/5

Ryan Y. Families - 20/01/2021 Confirmed reviews ALL

Overall experience is good. The property is becoming very dated and could definitely use a facelift.

Dear Ryan Y., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B

Well Located. Great Service

Customer review rating 4.3/5

Anonymous Families - 20/01/2021 Confirmed reviews ALL

The food did not live up to its reputation. This could be due to Covid and limited staff. Twin beds are pretty tight for a large family. Maybe a twin and queen would be a better option for a large family.

Dear Shane C., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive feedback. from our loyal guests, I will share your comments with our team. and if you could share with us the details of your food and beverage experience at an… Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B

Nice Room, Good Food

Customer review rating 4.3/5

Clint S. Couples - 20/01/2021 Confirmed reviews ALL

Only issue we have is that we booked the room with a credit card and upon checking we paid the entire bill with cash - only to get home to see that there are still charges on our credit card. We have been waiting 2 days for a call back to get this rectified.

Dear Clint S., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B

Amazing Winter Getaway

Customer review rating 4.3/5

Anonymous Couples - 20/01/2021 Confirmed reviews ALL

I cannot say enough about how amazing the staff are. They are friendly, informative, and just so willing to help! The food was delicious, and the timely delivery for in room dining was nothing short of amazing. I have been in the industry for years, and would recommend this property a million times over. Thank you for allowing us to feel safe during this pandemic, and making us feel so relaxed and like we were on vacation while so close to home. We will be back!

Dear Kate K., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B

Always a great start

Customer review rating 4.3/5

Leanne Families - 20/01/2021 Confirmed reviews ALL

Always an enjoyable stay, staff seem genuinely interested in our experiences and plans and have suggestions ready to enjoy Jasper during your stay. We usually stay in the Estate Cabins and love the proximity to the main lodge. Understandably the only down side is the pool and restaurants closed for dining. The in room dining menu appeared to be expanded and met our needs during our stay.

Dear Leanne S., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of f&b

pleasant stay

Customer review rating 4.3/5

Anonymous Families - 20/01/2021 Confirmed reviews ALL

quick 2 nights for skiing, in and out no issues, sad for no lounge or pool

Dear Lionel E., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I will make sure to share your feedback with our IT Department, Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B
Customer review rating 4.3/5

Allan Y. Couples - 19/01/2021 Confirmed reviews ALL

Impeccable

Dear Allan Y., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of f&b

Great experience.

Customer review rating 4.3/5

Chris B. Couples - 18/01/2021 Confirmed reviews ALL

We decided on a Friday evening to book a last minute 1 night getaway for Saturday night. I phoned the front desk to discuss the current Covid restrictions and then proceeded to book a room. Both the front desk and booking person were very polite and helpful. Our stay was amazing. We were given an upgrade from our original booking. We ordered dinner from the In-room dining menu which was great. Then went to the lounge for a cocktail to go. The JPL has always been one of our favorite places. The whole experience was great.

Dear Chris B., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANCOIS LACHANCE DIRECTOR, FRONT OFFICE Fairmont Jasper Park Lodge Box 40 Jasper, Alberta Canada, T0E 1E0 Tel +1… Fax +1… fr… fairmont.com/jasper

Excellent Night

Customer review rating 4.3/5

Josline Families - 18/01/2021 Confirmed reviews ALL

We stayed one night as we just went up for a quick ski at Marmot. The service and room were excellent, as always. We love staying at the JPL!

Dear Josline H., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANCOIS LACHANCE DIRECTOR, FRONT OFFICE Fairmont Jasper Park Lodge Box 40 Jasper, Alberta Canada, T0E 1E0 Tel +1… Fax +1… fr… fairmont.com/jasper

Great stay and great staff

Customer review rating 4.3/5

Michelle Couples - 18/01/2021 Confirmed reviews ALL

The grounds were beautiful, as was the room. The staff were kind and always willing to help. I even forgot my headphones in our room, and they were very quick to help out and ship them back to me.

Dear Michelle G., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of F&B

Beautiful Surrounding and Accommodations

Customer review rating 4.3/5

Ryan D. Families - 15/01/2021 Confirmed reviews ALL

This is only our second stay at JPL as well as visiting the gorgeous town of Jasper, as we usually venture to Banff. Well after experiencing JPL twice this is our new and only rocky get away destination. We loved our experience's both times, our first stay was in the Crosby cabin (amazing) and our second stay we were graciously upgraded to a lake front suite just across from the golf course, and how wonderful that was, thank you. The staff is absolute treasures, especially Stephanie, she accommodated our every request incredibly prompt. We are booking again very soon-hopefully for my sons 18th birthday weekend in March, We all just loved every aspect of our stay, from the check in, to the amazing dining, lounge area, location and wild life and the winter rental shop, there is so much more too list. My daughter and my first ever experience skating on a lake was last week and that was truly memorable. My parents always stay at JPL and would rave about how it is there favorite place in all of Western Canada, so we finally decided back in November 2020 to check it out and now I see why my folks love this place. Thank you for making both of our stays truly special.

Dear Ryan D., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team, especially Stephanie. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, FRANCOIS LACHANCE DIRECTOR, FRONT OFFICE Fairmont Jasper Park Lodge Box 40 Jasper, Alberta Canada, T0E 1E0 Tel +1… Fax +1… fr… fairmont.com/jasper
Customer review rating 4.3/5

Colten S. Families - 15/01/2021 Confirmed reviews ALL

It was good

Dear Colten S., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Conte Director of Food & Beverage

We felt 100% safe and in good hands with all your staff.

Customer review rating 4.3/5

Karen Couples - 14/01/2021 Confirmed reviews ALL

We always love staying at the Jasper Park Lodge and were really looking forward to a break. We were a little nervous given the current situation but we need not have worried. Everyone was extremely careful and went out of their way to be helpful and kind. Even though we missed being able to use the pool and sit by the fire we appreciated the efforts of JPL to ensure the safety of all their guest. The thoughtful gift of sanitzer and extra masks on arrival was also appreciated. We know it's a difficult time for the tourist industry and were glad we could spend a few dollars to help (in a very small way) JPL and the town of Jasper. We looks forward to returning.

Dear Karen B., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Conte Director of Food & Beverage

Majestic serene

Customer review rating 4.3/5

Peggy Families - 14/01/2021 Confirmed reviews ALL

Family vacation away from home . Was peaceful and just what we needed..

Dear Peggy D., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Conte Director of Food & Beverage

Always enjoyable

Customer review rating 4.3/5

Paul Couples - 14/01/2021 Confirmed reviews ALL

Always an enjoyable stay at Jasper Park Lodge. Wonderful staff, amazing food and so peaceful and relaxing. JPL never fails to disappoint, no matter how many times we stay. Genuinely one of my favourite places to stay in Alberta.

Dear Paul B., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea Conte Director of Food & Beverage

A Nice Getaway

Customer review rating 4.3/5

Jenianne B. Families - 13/01/2021 Confirmed reviews ALL

We very much enjoyed our stay at the hotel. The room was comfortable, though some of the elements in the room need a cleaner touch up (noticeable repairs). Although, the higher the nightly rate the higher the expectations. Overall it worked well for our family. The staff were exceptional, always available when requested. We noticed during our numerous walks around the grounds that there was some hidden treasures (garbage, etc) that needed to be picked up, mainly around the lake path. Although, I could def see how some birds might be redistributing some materials around. The extra safety checks and implementations were very much appreciated and made us feel very at ease while staying. Thank you for that! All in all, we would def come back again. Hopefully this time we'll be able to enjoy the pool and other amenities.

Dear Jenianne B., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive and constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ian Fraser Assistant Director, Rooms

Beautiful view from our room , all staff were very friendly and accommodating

Customer review rating 4.3/5

Monica L. Families - 13/01/2021 Confirmed reviews ALL

All good , except food . Food is very over priced and was either raw ( steak ordered medium rare but was literally raw in the center about 1/3 of the piece )or way over done ( schnitzel) . Chicken burger was terrible. Ceasar salad was not good . Parmesan fries were very yummy!

Dear Monica L., Thank you very much for taking the time to share your comments regarding your stay at the Fairmont Jasper Park Lodge. Exceptional service is what we strive to be known for; therefore your feedback is extremely important as it helps us to continually improve our service and provide a memorable experience to our valued guests. Please allow me to express my sincerest apologies. Please rest assured that we have taken the appropriate measures to address the problem with our culinary team, in order to prevent any future occurrence. Our relationship with our guests is of paramount importance. We hope that you will present us the opportunity to better serve you in the near future. Sincerely, Andrea Conte Director of Food & Beverage

All Safe, All AWESOME

Customer review rating 4.3/5

N. Couples - 13/01/2021 Confirmed reviews ALL

Please see my review on Trip Advisor, completed today:)

Dear Natashya S., We very much appreciate your comments regarding your stay at the Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Andrea C. Director of Food and Beverage

Our most recent 20 reviews