Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.4/5 2,829 reviews

Fairmont Jasper Park Lodge - Image 1
Fairmont Jasper Park Lodge - Image 2
Fairmont Jasper Park Lodge - Image 3
Fairmont Jasper Park Lodge - Image 4
1 Old Lodge Road, PO Box 40, T0E 1E0 JASPER, Canada

Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Telephone
Fax +1 780-852-5107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  2,829 reviews

TripAdvisor Rating  3.8/5  6,589 reviews

Certificate of excellence 2025

Customer review rating 4.5/5

Ellen C. Couples - Confirmed reviews ALL

Haven’t been out in a few years and this was the perfect 3 nights of relaxation and rest! Quiet, peaceful, and the staff were all lovely to us.

Customer review rating 3.5/5

Peter 1. Friends - Confirmed reviews ALL

We have been staying at the Jasper Park Lodge at least once a year for more than 25 years. Over the past 10 years the things that make this hotel special have been in a continuing downward spiral. Our most frequent location (with a larger group ) has been the Outlook Cabin so I will focus on that. In years past this cabin had pictures displaying the History of the Cabin, a large Caribou head above the fireplace, a dining room table large enough to accommodate the occupants of the 6 rooms and comfortable seating in the living room . All of this has disappeared - while your prices have skyrocketed. There is no adequate dining room table. And this year the sideboard in dining room has disappeared. The Caribou head was for a while replaced with a mouldy sheep’s head for a while and now that is gone. The historical pictures are no where to be seen and the one attempt at art work on the dining room wall appears to be something created by a grade school pupil. The seating in the dining room is quite uncomfortable (cheap) and though we used to read in the living room area there are no lamps at all making it impossible . The unsatisfactory trajectory of all of this appears to be embedded in a dubious management philosophy the objective of which escapes me. I offer these comments in the hope that someone will realize the folly of what is going on and make some attempt to correct things. If next year we see more of the same I fear you will see no more of us. To end on a positive note I would like to say that the staff were very good and in the face of all of the above disappointments, their attention was delightful.

Customer review rating 5.0/5

Patricia C. Couples - Confirmed reviews ALL

We were welcomed nicely and got us checked in quickly. The shuttled us and our luggage to our cabin. Our cabin was very homey and a perfect view of the lake. Stanleys had great food.

Dear Patricia, Thank you for your kind words regarding your recent stay. We are delighted to hear that you enjoyed the location, staff service, and the amenities of your cabin. Your positive feedback about Stanley's is also appreciated. We look forward to welcoming you back in the future. Sincerely, Fairmont Jasper Park Lodge

Customer review rating 4.5/5

Sheilah S. Couples - Confirmed reviews ALL

Need regular coffee makers in rooms. Only a few people drink expresso. Jasper is home . Staff a lodge not knowledgeable in general.

Dear Sheilah, Thank you for your feedback. We appreciate your positive remarks and will review the concerns regarding the clarity of information provided by our staff. We continuously strive to enhance our guest experience, and your input is invaluable in this process. Sincerely, Fairmont Jasper Park Lodge

Customer review rating 4.0/5

Taylor L. Business - Confirmed reviews ALL

Very comfortable. Easy to get around resort. Love the heated pool, hot tub, sauna, steam room. Rooms were clean and well taken care of. Only issue was the loud construction disrupting the tranquility, and i slipped and fell a few times due to the iciness of the walking paths.

Dear Taylor, Thank you for your kind words regarding your recent stay at Fairmont Jasper Park Lodge. We are pleased to hear that you enjoyed the accommodations and amenities we offer. We sincerely apologize for the construction noise and any challenges you faced with icy walking paths during your visit. Your feedback is valuable to us as we strive to enhance our guests' experience. Sincerely, Fairmont Jasper Park Lodge

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