Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.3/5 2,975 reviews

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Description

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  2,975 reviews

TripAdvisor Rating  4.0/5  6,509 reviews

Customer review rating 4.5/5

June Friends - Confirmed reviews ALL

We participated in "Together again". This event was successfully pulled off on short notice with presenters from Alberta, BC and Ontario. Well done!! The only thing I would have liked to see differently . The food was excellent - probably the best we have had at this type of event. Presentation, variety of flavours, food cooked to perfection, it was all great.

Dear June, We very much appreciate your comments regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback and are so pleased to hear that you enjoyed your stay over our Together Again event. I would be delighted to share your kind comments and compliments with all our colleagues and ensure that Paddy is well recognized for their great customer service. We agree with you on his being a treasure! I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Fairmont Jasper Park Lodge in the near future. Sincerely, Fairmont Jasper Park Lodge

Much better overall considering the long term effects of the fires devastation.

Customer review rating 4.0/5

Teddy R. Couples - Confirmed reviews ALL

We came to enjoy a well deserved break. It also gave us the opportunity to support Jasper as well as we could. On one of our days there my wife enjoyed a 3-1/2 hour spa session while I walked some of the accessible trails. Seeing how close the intense fires were, the work done to stop them at the doorstep, and the rehabilitation that is going on I was in awe. The optimism and professionalism of the Fairmont staff of all levels was noticed. Well done 👏👏👏

Dear Teddy R., Thank you for taking the time to complete your review regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we are delighted that you and your wife were able to enjoy so much of what the resort has to offer. I will share your comments with our team as your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Jasper Park Lodge

Great location

Customer review rating 4.0/5

Bruce D. Couples - Confirmed reviews ALL

The room and facilties were great. But, we will not be eating at the restaurant again. For the price of the food I was not expecting bland, cold food and poor, slow service.

Dear Bruce D., We very much appreciate your comments regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we are pleased that your overall stay was an enjoyable one. I will share your comments with our team as your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you very much, as well, for your comment regarding your dining experience. We do apologize that your dining was not up to our standards. I will be passing this information on to the management team for the Food and Beverage department to ensure that our efforts are concentrated in preventing future occurrences. Thank you again for sharing your experience, and we hope to welcome you back to Fairmont Jasper Park Lodge in the near future. Sincerely, Fairmont Jasper Park Lodge

Excellent staff!

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

Was such a great weekend.

Dear Guest, We very much appreciate your comments regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive positive feedback and we are delighted that you enjoyed your Together Again experience. I would be delighted to share your kind comments and compliments with all our colleagues and ensure that Rizwan is well recognized for their great customer service. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope to welcome you back to Fairmont Jasper Park Lodge in the near future. Sincerely, Fairmont Jasper Park Lodge

Excellent Stay

Customer review rating 5.0/5

Tricia Friends - Confirmed reviews ALL

My friend and I attended "Together Again". We were completely blown away by the exceptional service we received! Greeted immediately by bell hops upon arrival, texts from staff to see if there was anything we needed, amazing service from the waitstaff. We are already looking forward to attending again next year. Hopefully "Christmas in November" will be back...

Dear Tricia, Thank you for taking the time to complete your review regarding your stay at Fairmont Jasper Park Lodge. It is always a pleasure to receive our guest's feedback and we are delighted that you enjoyed your Together Again experience. I will share your comments with our team as your experiences will serve as an encouragement to all of our colleagues as we strive every day to provide the highest standards of service for our valued guests. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Fairmont Jasper Park Lodge

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