Fairmont Jasper Park Lodge 4 stars

4 day babymoon with my wife

All staff were above what we would have expected, main shared areas, pool, games room, cafe , lounge was clean and inviting. Unfortunate the room itself needed a lot of care. Room did not hold heat, woke up with the heat set to 22 and it was at 15 because it could not keep up, Shower would go intermittently cold throughout, fireplace didn’t work well, clear evidence of animals being the in room (door was all scratched up etc). Essentially I do not think the hotel room in particular was worth the money at all- in fact it was close to one of the most univiting rooms I have stayed in awhile, however I would consider staying there again because of the staff and common areas.

My family and I drove to Jasper for the Family Day long weekend. We went skiing, skating, swimming, cross-country skiing and hung out in the lounge.

We stayed in a cabin facing the lake, unobstructed view, steps from the lobby (618), Feb. 8-12. The rooms were spotless, well appointed and well arranged. The bath products were luxurious. Valet parking was prompt. The planetarium was interesting and well worth seeing. The outdoor pool, hot tub, sauna, steam room and showers are beautifully maintained and clean with plenty of towels and bath products. For dining The Emerald Room was delicious, good value and large portions (we shared). The evening entertainment was very good. It was so nice to sit back with a drink and listen to Chris play his guitar and sing. The coffee shop downstairs was also very good. The gift shops were well stocked and prices were good. The trails on the property are well maintained and easily accessed. All the staff was attentive, helpful, very accommodating and always with a smile or pleasant attitude. Stanley, the resident dog, loves to go for a walks guests. Walking Stanley is a great way to explore the property. We felt very pampered during our stay and yet the atmosphere is casual. We look forward to another stay when we return to Jasper. We’re now spoiled for any other accommodations.

I stayed at the hotel for five nights. The hotel was a lovely place to stay. I was traveling alone and at no point felt unsafe. The room was spacious and had all the amenities I wanted. The mini fridge allowed me to keep a few food items in my room and the kettle allowed me to make a cup of tea and the end of the night. The food at the hotel was delicious. I ate at the Emerald Lounge each night. The service was excellent, I also enjoyed the live music that was played in the evening. After a day of skiing the use of the pool and hot tub was a must. The views were amazing. The fact that these are outside just improved the whole experience. I also enjoyed the Planetarium which is conveniently located on the property. The first night I went it was clouded over but I had the opportunity to go back another night to look through the telescopes at the night stars. Lastly the hotel smelt amazing with the eucalyptus wafting up from the spa, it added to the relaxation. I will be back in the future.

Very friendly and helpful staff; but rooms need updating. The rooms need a facelift given the price that one pays to stay here.

Welcoming, comfortable

Everything was perfect!

JPL amazing staff provided me a memorable Birthday celebration. Beautiful cabin at the magnificent location. Breakfast was awesome, dinner with live music in a causal setting. Can’t wait to go back!!

There were some issues with charges that were not transparent. Staff was super friendly. Especially John the waiter. Lots of winter fun happening on the resort, skiing, tobogganing, skating, snowshoeing, planatarion, s’mores, fire, outdoor hot tub. Gorgeous view. Walk to our room was chilly, key to room didn’t work even after we replaced it. Housekeeping didn’t come until 5pm ish. Small room, very small bathroom. Overpriced as they charge for EVERYTHING! Skates, skis, toboggan, no continental breakfast, brunch was $35 per plate!! Not many restaurant options available on week days.

JPL was the perfect place for a long weekend getaway. Enjoyed nights by the real wood fireplace, and days taking in Jasper in winter time. Definitely a weekend to remember.

We thoroughly enjoyed our weekend at JPL

Our room had painters tape on the ceiling for who knows what reasons. It would cool to 62 at night regardless of the thermostat being set at 70. We left for the day came back to a room that wasn't made up, then had to call for it to be cleaned. Therefore we had to leave our room when we wanted to relax after skiing for the day.

Loved the skating, the cross country skiing and the pool. Only disappointment was the $25 on demand movie.

This was our 3rd time attending the Devour Food & Film festival and we all agreed that this event just keeps getting better and better! The food, the films, the service, the interaction with staff and chefs, and the wonderful accommodations and amenities make this our absolute favourite event to attend in the beautiful Canadian Rockies!