Fairmont Jasper Park Lodge 4 stars

Customer review rating (ALL Rating) 4.3/5 3,914 reviews

Fairmont Jasper Park Lodge - Image 1
Fairmont Jasper Park Lodge - Image 2
Fairmont Jasper Park Lodge - Image 3
Fairmont Jasper Park Lodge - Image 4
1 Old Lodge Road, PO Box 40, T0E 1E0 JASPER, Canada

Description

ALLSAFE approved hotel

Hotel extras

  • Unparalleled location overlooking Lac Beauvert with lakeside trails and boat rentals

  • Top-rated 18-hole golf course set against a stunning mountain backdrop

  • Full-service spa featuring a year-round, heated lakefront pool and 20-person hot tub

  • Exceptional restaurants including a modern Italian trattoria with postcard-worthy lake vistas

Our accommodation(s)

Hotel location

Fairmont Jasper Park Lodge

1 Old Lodge Road, PO Box 40
T0E 1E0 JASPER
Canada

GPS:52.886133, -118.056721

Telephone
Fax +1 780-852-5107

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  3,914 reviews

TripAdvisor Rating  4.0/5  6,388 reviews

Certificate of excellence 2022

Mountain getaway

TripAdvisor rating 4.0/5

andrewz329 TripAdvisor review

The room was lovely and the staff were fantastic (as they always are). I was disappointed in the new menu and the format of the bar and dining. In the bar you can no longer order from the full menu and we found the bar menu very limited in choices. It was awfully busy on the weekend so the wait times for the restaurant were quite lengthy. It would have been nice to use the bar side for a meal.

Dear andrewz329, Thank you for sharing your thoughts on your recent experience at Fairmont Jasper Park Lodge. We appreciate your kind words about the lovely room and the fantastic staff, and we're thrilled to hear that these aspects of your stay met your expectations. We sincerely apologize for any disappointment you felt regarding the new menu and the format of the bar and dining areas. We understand the importance of a diverse menu to cater to various preferences, and your feedback about the limited choices in the bar menu has been duly noted. We will review and consider adjustments to provide a more extensive selection for our guests. We regret any inconvenience caused by the increased wait times for the restaurant during the busy weekend. We are continually working to enhance our service efficiency to minimize wait times and ensure a more seamless dining experience for our valued guests. Your suggestion to utilize the bar side for a meal is appreciated, and we will evaluate the feasibility of expanding dining options in that area. We value your feedback as it helps us identify areas for improvement, and we hope that despite these concerns, you will consider giving us another opportunity to provide you with an even more satisfying experience on your next visit. Thank you for choosing Fairmont Jasper Park Lodge, and we look forward to welcoming you back. Warm regards, Aasmeet Bakshi Assistant Front Office Manager

Customer review rating 4.0/5

Anonymous Business - Confirmed reviews ALL

Enjoyed my stay - highlight was the massage at the spa.

Waterfront cabin, Exemplary service by butler team

Customer review rating 5.0/5

Wade K. Families - Confirmed reviews ALL

Promptly attended to on arrival. When we entered our Whistler cabin, we were surprised to find a decorated Christmas tree!! Thank you for setting a cheerful mood...our butler team reserved us a table beside the Christmas tree in the dining area. Had a wonderful in-room dinner Saturday night. The Orso restaurant served up a delicious breakfast. What a privilege to have the butler team attend to us.

Watch your step, but great stay

Customer review rating 4.0/5

Mike L. Couples - Confirmed reviews ALL

We went here for our 16th anniversary. Never been before and always wanted to go. We got a spa package which included massage treatment each plus room and breakfast. For small fee we were upgraded to a lake view fireplace room and it was great. Sadly we didn't get to use the outdoor firepit. One of the blinds in room 520 was a little broken at the top and wallpaper in one corner showed building is settling. I expect it's an old building so that makes sense. We were treated to complimentary dessert and prosecco in our room. The spa was amazing! We had couples stone massage and then express pedicure, and enjoyed the heated pool/ hot tub in between. So relaxed my husband missed an oddly placed step on our way back to room and hurt himself. The next day we did report to front desk when we checked out. We were thankfully able to use pool/ hot tub while waiting for our afternoon tea. Helped a lot with husband's injury. Been over a week and he's still having pain in his leg sadly. They might need to put a sign near that step to warn people to be extra careful. It's a landing with a step at the end so he wasn't expecting another step. I really enjoyed tea, although they ran out of loose chai so we had chai lattes with our tray. Hubby had the chicken wings and they were so darn good! All the food (supper and breakfast in room and tea at lodge) were so good! Although I found the hollandaise sauce on eggs benny to be a bit off for some reason. Not bad, just not as good as I expected. We were able to check in early so we could get settled before our spa afternoon. It was a lovely visit, minus the husband's injury. We missed out on hikes and outdoor firepit because of that, but we did enjoy the room and our stay.

Excellent

Customer review rating 4.5/5

Nancy Business - Confirmed reviews ALL

Perfect

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Other web-users rate our hotel

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.