Cape Grace - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 426 reviews

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Description

Hotel extras

  • Perfectly Located in the V&A Waterfront

  • Personalized and Intuitive Service

  • Elegant Rooms with Timeless Comfort

  • A Refined Dining Experience

  • Expert Concierge Services

Our accommodation(s)

Hotel location

Cape Grace - A Fairmont Managed Hotel

West Quay Road, Victoria & Alfred, Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  426 reviews

Customer review rating 5.0/5

Gregory O. Couples - Confirmed reviews ALL

This property continues to exceed expectations. From the minute you step out of the car, to check in to the entire team. What a pleasure to be welcomed back. But even more the service, the food and the experience make this one of my favourite hotels in the world.

Dear Gregory O., Thank you for your outstanding feedback and wonderful review. We are delighted to know that your experience at Cape Grace has consistently met your expectations. It is a pleasure to welcome you back, and we appreciate your kind words about our team, service, and culinary offerings. Your continued patronage is invaluable to us, and we look forward to providing you with memorable experiences in the future. Best regards, Cape Grace Team

Customer review rating 5.0/5

Daljit J. Couples - Confirmed reviews ALL

Excellent location near the waterfront. Incredible service from wonderful staff. Breakfast was delicious. We look forward to returning!

Dear Daljit J., Thank you for your kind words regarding your recent stay at our hotel. We are delighted to hear that you enjoyed our prime location, exceptional service, and delicious breakfast. We look forward to welcoming you back for another remarkable experience. Best regards, Cape Grace Team

Customer review rating 5.0/5

Yolanda !. E. Business - Confirmed reviews ALL

I really enjoyed my time at Cape Grace. The location was fabulous. My room was so comfortable and all the staff was amazing and so helpful

Dear Yolanda E., Thank you for your kind words regarding your recent stay at Cape Grace. We are delighted to hear that you enjoyed our fabulous location, your comfortable room, and the exceptional service provided by our staff. Your feedback is greatly appreciated. Best regards, Cape Grace Team

Customer review rating 5.0/5

Karen D. Couples - Confirmed reviews ALL

Everything was wonderful! Very much appreciated the assistance with pick up from the airport, and everyone there was so eager to be helpful!

Dear Karen D., Thank you for your kind words regarding your recent stay at Cape Grace. We are delighted to hear that you enjoyed our location and appreciated the assistance provided by our team. Your feedback is invaluable, and we look forward to welcoming you back in the future. Best regards, Cape Grace team

Customer review rating 4.5/5

Patricia M. Couples - Confirmed reviews ALL

the hotel was great and friendly but would have liked to got into our room earlier also leaving at 5am ment we missed your lovely breakfast

Dear Patricia M., Thank you for your kind words about our hotel and staff. We understand your desire for earlier access to your room and regret any inconvenience caused by your early departure, which impacted your ability to enjoy our breakfast. Best regards, Cape Grace Team

Other web-users rate our hotel

  • 139 reviews 9.8/10 Location
  • 147 reviews 9.5/10 Room
  • 293 reviews 9.1/10 Service
  • 94 reviews 7.8/10 Food
  • 67 reviews 9.3/10 Vibe
  • 53 reviews 8.2/10 Breakfast
  • 18 reviews 9.6/10 Cleanliness

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