Cape Grace - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 485 reviews

Cape Grace - A Fairmont Managed Hotel - Image 1
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Description

Hotel extras

  • Perfectly Located in the V&A Waterfront

  • Personalized and Intuitive Service

  • Elegant Rooms with Timeless Comfort

  • A Refined Dining Experience

  • Expert Concierge Services

Our accommodation(s)

Hotel location

Cape Grace - A Fairmont Managed Hotel

West Quay Road, Victoria & Alfred, Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  485 reviews

Customer review rating 5.0/5

Roberto M. Solo - Confirmed reviews ALL

Wonderful experience, great location, property, and service

Dear Roberto M., Thank you for the beautiful review and your kind words regarding your recent stay. We are delighted to hear that you enjoyed our location, property, and service. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Cape Grace Team

Customer review rating 5.0/5

Wendy U. Couples - Confirmed reviews ALL

Lovely hotel, well located as well as everyone cares about the guest.

Dear Wendy U., Thank you for your beautiful review and kind words regarding your recent stay at our hotel. We are delighted to hear that you appreciated our customer service, location, and the care our team provides to our guests. Your feedback is greatly valued. Best regards, Cape Grace Team

Customer review rating 4.0/5

Jonathan C. Couples - Confirmed reviews ALL

great stay all staff very polite and friendly

Dear Jonathan C., Thank you for your beautiful review and kind words regarding your stay at our hotel. We are thrilled to hear that you found our location convenient and our staff to be exceptionally friendly. Your positive feedback is greatly appreciated, and we look forward to welcoming you back in the future. Best regards, Cape Grace Team

Customer review rating 5.0/5

Leo K. Couples - Confirmed reviews ALL

„Welcome Home“ is what you will be greeted with by the fabulous porter and concierge team after a busy day in Capetown, exploring all the excitements of the city. And a second home is truly what Fairmont Cape Grace hotel is, with staff, that is making you feel special through every step within the hotel. Names and breakfast preferences were remembered after two days in the hotel and even the housekeepers participated in creating an exceptional experience with personal thoughtfulness. This hotel leaves nothing to be desired. The concierge team deserves special recognition for their exceptional hospitality - if you are in Capetown as a tourist, you should definitely have a chat with them

Dear Leo K., Thank you for your heartfelt review and for sharing your wonderful experience at Cape Grace. We are delighted to hear that our porter and concierge team made you feel welcomed and at home during your stay. It is always our goal to provide personalized service, and we are thrilled that our staff's attentiveness, including remembering your preferences, contributed to your enjoyment. We are especially grateful for your recognition of our concierge team, who take great pride in offering exceptional hospitality and assisting guests in exploring the vibrant city of Cape Town. Your kind words will surely motivate them to continue delivering outstanding service. We appreciate your feedback and look forward to welcoming you back to Cape Grace in the future. Best regards, Heinrich Robinson - Guest Experience Manager

Customer review rating 4.5/5

John G. Couples - Confirmed reviews ALL

Ama Waterways stay

Dear John G., Thank you for your kind words regarding your recent stay at Cape Grace. We are delighted to hear that you enjoyed our beautiful rooms and experienced great service during your time with us. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Cape Grace Team

Other web-users rate our hotel

  • 148 reviews 9.8/10 Location
  • 167 reviews 9.7/10 Room
  • 316 reviews 9.3/10 Service
  • 60 reviews 8.9/10 Breakfast
  • 51 reviews 9/10 Comfort
  • 19 reviews 9.6/10 Cleanliness

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