Cape Grace - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 462 reviews

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Description

Hotel extras

  • Perfectly Located in the V&A Waterfront

  • Personalized and Intuitive Service

  • Elegant Rooms with Timeless Comfort

  • A Refined Dining Experience

  • Expert Concierge Services

Our accommodation(s)

Hotel location

Cape Grace - A Fairmont Managed Hotel

West Quay Road, Victoria & Alfred, Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  462 reviews

Customer review rating 5.0/5

Chee C. Families - Confirmed reviews ALL

Well located, comfortable stay, the concierge and complimentary car service is a great touch, housekeeping attention to detail is a lovely touch (putting a cord wrap on the charger cables, putting my glasses on a glasses cloth) and Garth Mehl from Engineering and his help was memorable. Our room was located on a lower floor and on the walkway side, evenings had higher noise.

Customer review rating 5.0/5

Paul A. Couples - Confirmed reviews ALL

Everything was lovely but too expensive. I booked 2 extra nights before our AmaWaterways tour Otherwise I would have looked for a cheaper alternative.

Dear Paul A., Thank you for your kind words regarding your recent stay. We understand that pricing can be a significant factor in choosing accommodations, and we appreciate your feedback as we continuously strive to offer exceptional experiences. Best regards, Cape Grace Team

Customer review rating 5.0/5

Steven G. Business - Confirmed reviews ALL

I stayed in a Rooftop Terrace Suite overlooking Table Mountain and the Marina/harbor, and let me tell you, that room and the view did NOT disappoint. The “Welcome Home” provided as I walked in the door was the best first impression I could imagine. The staff was extremely attentive, they all went above and beyond, the food was amazing at Heirloom, and breakfast was a perfect way to start the day, while the whiskey from Bascule Bar was a great way to end it! Thank you all for such an amazing vacation. I’ll certainly be back!!

Customer review rating 5.0/5

Christine D. S. Business - Confirmed reviews ALL

Sadly I was only there for one night but I will truly make it a point to book clients here and share as much as possible on social media which has already received so many comments. This was truly an amazing start to a 14 day South Africa trip.

Dear Christine D. S., Thank you for your kind words regarding your recent stay at Cape Grace. We are delighted to hear that you found our hotel impeccable and appreciated our prime location and attentive staff. It is wonderful to know that your experience contributed positively to the beginning of your South Africa trip. We are grateful for your intention to recommend our hotel to your clients and share your experience on social media. We look forward to welcoming you back in the future for a longer stay. Warm regards, Cape Grace Team

Customer review rating 4.5/5

Lloyd C. M. Couples - Confirmed reviews ALL

Great location, friendly staff, nice breakfast buffet, terrific cozy bar and a wonderfully laid-out room made for a great stay. Can't say enough nice things about this hotel.

Dear Lloyd Chuck M., Thank you for your kind words regarding your recent stay with us at Cape Grace. We are delighted to hear that you enjoyed our location, the breakfast buffet, and the comfort of your room. It is our pleasure to provide a memorable experience for our guests. Best regards, Cape Grace Team

Other web-users rate our hotel

  • 145 reviews 9.8/10 Location
  • 160 reviews 9.6/10 Room
  • 309 reviews 9.2/10 Service
  • 58 reviews 8.9/10 Breakfast
  • 18 reviews 9.6/10 Cleanliness

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