Cape Grace - A Fairmont Managed Hotel 5 stars

Customer review rating (ALL Rating) 4.8/5 340 reviews

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Description

Hotel extras

  • Our meticulously crafted, generously proportioned guest rooms and suites.

  • Our dining venues offer a tapestry of vibrant flavors, seasonal menus, and exquisite settings.

  • Ideally located in Cape Town's iconic V&A Waterfront.

  • Handcrafted journeys thoughtfully curated by our concierge team.

  • A wholesome approach to well-being bridging serenity, playfulness and adventure.

Our accommodation(s)

Hotel location

Cape Grace - A Fairmont Managed Hotel

West Quay Road, Victoria & Alfred, Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  340 reviews

Customer review rating 5.0/5

Kathleen T. Business - Confirmed reviews ALL

Lovely, spacious rooms with extremely comfortable beds

Dear Kathleen T., Thank you for the beautiful review and your kind words regarding our spacious rooms and comfortable beds. It is always a pleasure to hear that our guests enjoy their stay and find comfort in our accommodations. We hope to welcome you back in the near future. Best regards, Cape Grace Team

Customer review rating 5.0/5

Harjit B. Couples - Confirmed reviews ALL

An awesome stay. All the team were amazing, could do enough. They remembered our breakfast preferences, greeted us by our names and made the stay feel like home. Thank you and well done to all the team !

Dear Harjit B., Thank you for your wonderful feedback. We are delighted to hear that our team made your stay memorable and that you felt at home with us. Your kind words will be shared with the entire staff as encouragement to maintain our high standards of service. Best regards, Cape Grace Team

Customer review rating 2.5/5

Gordon M. Couples - Confirmed reviews ALL

Holiday for 3 nights

Dear Gordon M., Thank you for taking the time to share your feedback. We are truly sorry to hear that your overall experience did not meet your expectations. Our goal is to provide every guest with exceptional comfort and service, and it is clear that we fell short during your stay. Please know that your comments have been shared with the relevant teams for immediate review and improvement. We would appreciate the opportunity to learn more about your experience and address the concerns you’ve raised. We value your feedback, and we hope to welcome you back for a much improved and memorable stay.. Kind regards, Cape Grace Team

Customer review rating 5.0/5

Mohamed Y. S. Families - Confirmed reviews ALL

Wonderful, peaceful and beautiful hotel

Dear Mohamed Y. S., Thank you for your kind feedback. We are delighted to hear that you felt at home during your stay and appreciated the peaceful and beautiful environment of our hotel. Your satisfaction is our priority, and we look forward to welcoming you back soon. Best regards, Cape Grace Team

Customer review rating 5.0/5

Dikeledi L. Solo - Confirmed reviews ALL

Cape Grace is amazing (10/10), the service was perfect, the food was absolutely delicious, and the staff there everyone was friendly. I would definitely go back at any given time 😊. I really had an amazing time, I wish I could spend my entire week there. It was everything I hoped for and more. Heaven on Earth 😊.

Dear Dikeledi L., Thank you for your wonderful feedback. We are delighted to hear that you enjoyed your stay and found our service, food, and staff to be exceptional. Your kind words truly inspire our team, as we strive to create memorable experiences for all our guests. We look forward to welcoming you back for another visit soon, where you can continue to enjoy the beauty of our hotel. Best wishes, Cape Grace Team

Other web-users rate our hotel

  • 121 reviews 9.8/10 Location
  • 130 reviews 9.7/10 Room
  • 247 reviews 9.4/10 Service
  • 80 reviews 8.4/10 Food
  • 43 reviews 8.2/10 Breakfast
  • 13 reviews 9.6/10 Cleanliness

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Pullman Cape Town City Centre 5 stars

Customer review rating (ALL Rating) 4.3/5 (566 reviews)

At 1.149 km

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