Cape Grace, A Fairmont Managed Hotel

Customer review rating (ALL Rating) 4.6/5 21 reviews

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Description

Hotel extras

  • Our meticulously crafted, generously proportioned guest rooms and suites.

  • Our dining venues offer a tapestry of vibrant flavors, seasonal menus, and exquisite settings.

  • Ideally located in Cape Town's iconic V&A Waterfront.

  • Handcrafted journeys thoughtfully curated by our concierge team.

  • A wholesome approach to well-being bridging serenity, playfulness and adventure.

Our accommodation(s)

Hotel location

Cape Grace, A Fairmont Managed Hotel

West Quay Road, V&A Waterfront, West Quay Road, V&A Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.6/5  21 reviews

Exceptional Hotel

Customer review rating 5.0/5

Nick B. Couples - Confirmed reviews ALL

Where to start? Hotel is beautiful, rooms are lovely, staff are exemplary, bars and food are superb.

Customer review rating 4.5/5

Christopher J. O. Business - Confirmed reviews ALL

I spent six enjoyable nights at the hotel. Got to know the restaurant and kitchen staff well which made mealtimes particularly enjoyable. Overal the service level at the hotel was really high and very professional.

Great stay

Customer review rating 5.0/5

Anonymous Business - Confirmed reviews ALL

An overall pleasurable stay! Staff was extremely professional, friendly, and courteous. Everything was well maintained and service was top notch.

Dear Roland Kristian H., We very much appreciate your comments regarding your stay at the Cape Grace, A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cape Grace Team

Excellence

Customer review rating 4.5/5

David Y. Couples - Confirmed reviews ALL

Thoroughly enjoyed our stay at Cape Grace. Ideally located on the waterfront, with an abundance of staff to cater for our needs who show grace and empathy. Magnificent views of Table Mountain and the marina. Excellent meals with quality fresh produce. Decoration pleasing though somewhat lacking a little touch of modernity and color. Agreeable outdoor pool and bar. The only fault we came across was an inopportune fire alarm, due to a technical problem for which the management apologized profusely.

Customer review rating 4.0/5

Anonymous Friends - Confirmed reviews ALL

Great location! The room was spotless and lots of room to hang things and charging plugs. The shower gel in the shower was not refilled when completely empty...tough to reach the extra bottle on the far side of the bathtub from dripping wet in the shower. Breakfast was good, staff seemed pleasant, but there was no feeling in the room or the hotel of where you were in the world...could have been anywhere!

Dear Gordan F., We very much appreciate your comments regarding your stay at the Cape Grace, A Fairmont Managed Hotel. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services especially not refilling the shower gel. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Cape Grace Team

Other web-users rate our hotel

  • 34 reviews 10/10 Location
  • 29 reviews 8.9/10 Room
  • 52 reviews 9.2/10 Service
  • 12 reviews 9.2/10 Breakfast

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