Cape Grace, A Fairmont Managed Hotel

Customer review rating (ALL Rating) 4.8/5 106 reviews

Cape Grace, A Fairmont Managed Hotel - Image 1
Cape Grace, A Fairmont Managed Hotel - Image 2
Cape Grace, A Fairmont Managed Hotel - Image 3
Cape Grace, A Fairmont Managed Hotel - Image 4

Description

Hotel extras

  • Our meticulously crafted, generously proportioned guest rooms and suites.

  • Our dining venues offer a tapestry of vibrant flavors, seasonal menus, and exquisite settings.

  • Ideally located in Cape Town's iconic V&A Waterfront.

  • Handcrafted journeys thoughtfully curated by our concierge team.

  • A wholesome approach to well-being bridging serenity, playfulness and adventure.

Our accommodation(s)

Book this hotel

Hotel location

Cape Grace, A Fairmont Managed Hotel

West Quay Road, Victoria & Alfred, Waterfront
8001 CAPE TOWN
South Africa

GPS:-33.908771, 18.42056

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Pets not allowed
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • 100% Non Smoking Property
  • Room service

Heirloom Restaurant

In the nature of our namesake, Heirloom finds its values in preserving the rich heritage of culinary tradition, nurturing it with care and dedication to create enduring experiences that linger.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  106 reviews

Luxury stay

Customer review rating 5.0/5

Debby P. Couples - Confirmed reviews ALL

Dear Debby P., Thank you for your wonderful feedback. We are delighted to hear that you had a luxurious experience at Cape Grace and that our team, especially Charmaine, contributed to making your stay memorable. Your kind words about our service and ambiance are greatly appreciated. We look forward to welcoming you back for another exceptional stay in the future. Best regards, Cape Grace Team

Exceptional

Customer review rating 4.5/5

Justine Solo - Confirmed reviews ALL

Dear Justine, Thank you for your wonderful feedback regarding your recent stay with us. We are delighted to hear that you enjoyed the breath-taking views, our superb staff, and the beautifully appointed rooms. It brings us joy to know that our spa and pool area contributed to your relaxing experience. We appreciate your observation about the noise levels at the pool. While we welcome outside guests, including families, we understand the importance of maintaining a serene atmosphere for our in-house guests. Your suggestion will be taken into consideration as we strive to enhance the comfort of all our visitors. Once again, thank you for your kind words and valuable feedback. We hope to welcome you back to Cape Grace for another exceptional stay in the future. Warm regards, Cape Grace Team

Great Stay

Customer review rating 5.0/5

Michelle Families - Confirmed reviews ALL

Dear Michelle, Thank you for your wonderful feedback. We are thrilled to hear that you enjoyed the elegance of our hotel and found our service exemplary. Your satisfaction is our priority, and we look forward to welcoming you back for another memorable stay. Best regards, Cape Grace Team

Excellent location

Customer review rating 5.0/5

Christopher Couples - Confirmed reviews ALL

Dear Christopher, Thank you for your kind words regarding your recent experience at Cape Grace. We are thrilled to hear that you enjoyed your 10th Wedding Anniversary celebration and appreciated the upgrade to our signature one-bedroom suite. It is wonderful to know that our team\'s exceptional service and warm hospitality contributed to your fabulous stay. Your commendation of our management and staff is greatly appreciated, as they work diligently to create a welcoming environment for our guests. We hope to welcome you back in the future for more memorable moments. Best regards, Cape Grace Team

Customer review rating 4.0/5

George T. Friends - Confirmed reviews ALL

Dear George T., Thank you for your feedback regarding your recent stay at the Cape Grace, A Fairmont Managed Hotel. We’re pleased to hear that you enjoyed our hotel rooms and found them to be very nice. However, we sincerely regret that your experience in our restaurant and library bar did not meet expectations. Providing excellent service is a top priority for us, and we appreciate you bringing these concerns to our attention. Please be assured that we take your comments seriously and will address the service delays and staff training to ensure a more attentive and seamless experience for our guests. We truly value your input and hope to have the opportunity to welcome you back for an improved experience in the future Best regards, Cape Grace Team

Other web-users rate our hotel

  • 58 reviews 9.6/10 Location
  • 56 reviews 9.7/10 Room
  • 110 reviews 9.1/10 Service
  • 32 reviews 7.1/10 Food
  • 28 reviews 9.6/10 Vibe
  • 20 reviews 9/10 Amenities
  • 19 reviews 7.3/10 Breakfast
  • 17 reviews 9.6/10 Comfort

Powered by Trustyou

Our other establishments nearby

All our hotels in Cape Town