Fairmont Doha 5 stars

Customer review rating (ALL Rating) 4.5/5 1,395 reviews

Best price
guarantee
Fairmont Doha - Image 1
Fairmont Doha - Image 2
Fairmont Doha - Image 3
Fairmont Doha - Image 4
Marina District, Lusail City, 4747 DOHA, Qatar

Description

Hotel extras

  • Gulf or city views from luxury rooms and suites in iconic Katara Towers

  • Dedicated services, exclusive lounge and pool for Fairmont Gold guests

  • Gastronomic journeys in restaurants inspired by celebrity chefs

  • Personalised wellness treatments at Pillar and Fairmont Spa

  • Glamorous venues for flawless business events and private parties

Our accommodation(s)

Hotel location

Fairmont Doha

Marina District, Lusail City
4747 DOHA
Qatar

GPS:25.3885, 51.53125

Telephone

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,395 reviews

Customer review rating 5.0/5

Murat O. Families - Confirmed reviews ALL

Very spacious and comfortable room. Guest services excellent

Dear Mr. O., Thank you for your kind words regarding your stay at Fairmont Doha. We are delighted to hear that you found your room to be spacious and comfortable, and that our guest services met your expectations. It is our goal to provide a memorable experience for all our guests, and feedback like yours motivates our team to continue delivering excellence. Sincerely, Alyssa Gail Remigio Executive Office Manager

Customer review rating 4.5/5

Rashed A. Couples - Confirmed reviews ALL

Me and my wife had an amazing time in Fairmont doha and we enjoyed the luxurious rooms and the hotel facilities and dining options.

Dear Mr. A., Thank you for your generous feedback regarding your recent stay at Fairmont Doha. It is a pleasure to hear that you and your wife enjoyed the luxurious accommodations, hotel facilities, and diverse dining options we offer. We take great pride in providing our guests with exceptional experiences, and your satisfaction is our greatest reward. Sincerely, Alyssa Gail Remigio Executive Office Manager

Customer review rating 2.0/5

Tariq A. Families - Confirmed reviews ALL

This was one of the most disappointing experiences I have had at a five-star hotel. The issues began at check-in, where we had to wait for more than an hour before our room was ready. Considering we were traveling with a child, I was also surprised that there were no in-room amenities or activity kits for children—only a small chocolate welcome gift. Unfortunately, the experience did not improve at breakfast. I waited over 30 minutes for both my coffee and egg order, which made what should have been a relaxing start to the day quite frustrating. Overall, I came expecting to enjoy a comfortable and seamless stay, but the constant delays and lack of attention to detail had the opposite effect. Instead of feeling relaxed, I found myself repeatedly waiting and becoming increasingly frustrated throughout the experience.

Dear Mr. A., Thank you for taking the time to share your feedback regarding your recent stay at Fairmont Doha. It is disheartening to learn that your experience did not meet your expectations, particularly as we strive to provide our guests with the highest level of service and comfort. I sincerely apologize for the delays you faced during check-in. We recognize that arriving at a hotel after traveling can be exhausting, particularly when accompanied by a child. While we aim to have rooms prepared in a timely manner, unforeseen circumstances during this Eid period can occasionally cause delays. Your feedback regarding the absence of in-room amenities for children is invaluable, and I will ensure that our team is made aware of this oversight as we continually seek to enhance our offerings for families. I am also sorry to hear about your breakfast experience. Our goal is to provide a relaxing start to the day, and it is concerning to learn that you encountered delays with your order. We appreciate your patience during this time and will communicate your comments to our culinary team to ensure that our service meets the standards expected at our establishment. Your comments regarding attention to detail are noted, and it is our aim to provide a seamless experience for each of our guests. We value your perspective and will use it as a tool for improvement. Sincerely, Alyssa Gail Remigio Executive Office Manager

Customer review rating 5.0/5

Fatma A. Families - Confirmed reviews ALL

Dear Fairmont Doha Hotel Team, I hope you are doing well. I wanted to personally thank you for the excellent hospitality I experienced during my stay. I was so pleased staying three nights at Fairmont, and everything—from the service to the attention to detail—made my visit truly memorable. A special thank you to Adinos, your Reservations Manager, for his help and understanding regarding my concern. Because of his support, he kindly upgraded my room to a 1906 sea view room, which offers both a city view balcony and a sea view. I was genuinely so happy and grateful to have such a perfect room. I also would like to extend my sincere appreciation to Frosyna, the manager at the Fairmont breakfast area. She is truly the kindest person we have met in our whole lives. She ensured we had everything we needed and made us smile from the moment we arrived. Additionally, hats off to Asma Roueg, one of the waiters at the Fairmont breakfast area, and to Sohpia, who was working at Raffles and kindly came to support Fairmont during our time there. Thank you again to everyone for your kindness, professionalism, and warm welcome. Please pass my compliments to the team. Warm regards, Fatema Alkobaisi and Aysha Alkobaisi Room#1906 and Room#2203

Dear Ms. A., Thank you for taking the time to share your wonderful feedback regarding your recent stay at Fairmont Doha. It brings us immense joy to hear that you experienced excellent hospitality during your three-night visit. Your kind words about our team and the attention to detail truly affirm our commitment to providing memorable experiences for our guests. We are especially delighted to learn that Adonis, was able to assist you with your concerns and facilitate an upgrade to the beautiful sea view room. It is gratifying to know that this enhanced your stay and allowed you to enjoy both the city and sea views from your balcony. Your appreciation for Frosyna, the manager in the breakfast area, is also greatly valued. It is heartening to hear that she contributed positively to your mornings, ensuring you had everything you needed and adding a personal touch to your experience. Furthermore, I will ensure that your compliments are passed along to Asma and Sohpia for their outstanding service. It is clear that our team members embody the values of kindness and professionalism that we strive for at Fairmont Doha. Thank you once again for your thoughtful feedback and for recognizing the hard work of our team. We look forward to welcoming you back in the future for another exceptional stay. Sincerely, Alyssa Gail Remigio Executive Office Manager

Customer review rating 0.5/5

Basel D. Families - Confirmed reviews ALL

For a survey comment, it is usually more effective to be concise, factual, and firm rather than overly emotional. While I appreciate some efforts made during my stay, several serious issues remain unresolved. My son’s AirPods were stolen and, after tracking them ourselves, we located them in accommodation used by a third-party company working with Fairmont. What disappointed me most was that the third-party company’s manager compensated me for the loss, while Fairmont took no responsibility despite the incident involving personnel connected to the hotel. We spent significant time investigating and driving long distances to confirm the location ourselves. The toilet bidet quality was extremely poor throughout our stay. Despite multiple complaints, nothing changed, forcing me to spend 300 QAR to purchase an external bidet. In addition, the coffee machine was either not functioning properly or produced very poor-quality coffee. For a luxury hotel, these basic facility issues were surprising and unacceptable. Overall, I expected much higher standards, accountability, and attention to guest concerns from a property carrying the Fairmont brand.

Other web-users rate our hotel

  • 367 reviews 8.8/10 Location
  • 1,218 reviews 8/10 Room
  • 1,905 reviews 8.1/10 Service
  • 9 reviews 7.9/10 WiFi
  • 712 reviews 9.5/10 Vibe
  • 559 reviews 8.3/10 Amenities
  • 321 reviews 8.3/10 Breakfast
  • 287 reviews 6.5/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

All our hotels in Doha