Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.4/5 5,741 reviews

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Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
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Fairmont Château Laurier - Image 4
1 Rideau Street, K1N8S7 OTTAWA, Canada

Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Telephone
Fax +1 613-562-7030

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,741 reviews

TripAdvisor Rating  4.1/5  4,796 reviews

Fairmont Château Laurier. Not cheap, but worth it!

TripAdvisor rating 5.0/5

ivorp471 TripAdvisor review

My wife and I stayed at the famous Fairmont Château Laurier this past week-end. Here is a quick review. Beautiful, classic hotel in the heart of Ottawa. Great lobby with the CN Rail Castle Express, a model train display by CN Rail. Beautiful decor, with many paintings and classic, antique furniture. Very clean. We didn't eat there, but have no doubt the food would have been excellent. Great bar (Zoey's). Great location, walking distance from Parliament Hill. We stayed in a room with a comfortable King-sized bed ($400 Cdn), no complaints. Clean, modern bathroom, but no tooth paste (bring your own). Not cheap, especially if you drink the beverages in the mini-fridge (bring your own) but it's really worth staying there at least once in your life.

Customer review rating 5.0/5

Michel S. Couples - Confirmed reviews ALL

Thank you this is a very charming hotel. One of our favourite Fairmont. lovely staff.

Customer review rating 2.0/5

Graeme A. Couples - Confirmed reviews ALL

Good Day, My wife and I recently checked in to the Fairmont last Friday. It took 49 minutes to get into the entrance for valet parking. When we finally checked onto the Gold floor, 30 more minutes to get luggage. Once changed and ready to meet guests we invited to the hotel for drinks/dinner to our dismay no seating was available at any hotel venue. To our embarrassment we redressed for the weather and had to set out to find other arrangements. The following morning at the Gold desk we again tried to make a reservation at Zoe's to no avail. We cancelled the Saturday night and checked into a Marriott/Bonvoy. The Chateau Laurier had absolutely nothing to offer but an overcrowded Lobby and a very unimaginative display of corporately sponsored Christmas Trees that all look the same. Not to mention your attempt at the 1912 Bar with its faux brick fireplace with pieces missing and brick wall paper in the hall. Try to make some effort. I have been with Fairmont for many years and have stayed at the Chateau Frontenac, Jasper Park Lodge and others on multiple occasions. On what started out to by a romantic getaway quickly turned into a most disappointing experience. Graeme A.

Customer review rating 3.5/5

Sean F. Business - Confirmed reviews ALL

the bathroom in room 326 has black mold in the grout. I could hear people in the next room over perteclty when they were just talking normally.

Customer review rating 4.5/5

Brian &. S. L. Couples - Confirmed reviews ALL

Our experience was wonderful including the Christmas tree display, we had a junior suite room 305 which permitted our granddaughter to stay as we were attending the Nutcracker at the NAC. One area you might want to improve is the valley parking. My daughter was staying at the hotel as well room 288 and called valley service they were ready for their car. We waited in the lobby for 1 I/2 hours for the car. I do realize it was a busy weekend however thought you should have the feedback.

Dear Guests Thank you for taking the time to share your experience at Fairmont Château Laurier. We are delighted to hear that you enjoyed the Christmas tree display and your junior suite, making your visit to the Nutcracker at the NAC memorable. We appreciate your feedback regarding the valet service. While we strive to accommodate all our guests efficiently, we understand that longer wait times can be frustrating, especially during busy periods. Your comments will be taken into consideration as we continuously seek to improve our services. Thank you once again for your valuable insights. We hope to welcome you back for another wonderful stay in the future. Best regards, Fairmont Château Laurier

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Other web-users rate our hotel

  • 1,934 reviews 8.3/10 Location
  • 3,215 reviews 5.8/10 Room
  • 3,266 reviews 7.9/10 Service
  • 68 reviews 4.9/10 WiFi
  • 1,307 reviews 7.3/10 Vibe
  • 1,223 reviews 7/10 Amenities
  • 1,220 reviews 4.8/10 Comfort
  • 849 reviews 4.8/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.