Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.3/5 5,785 reviews

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Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

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Room 1

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.3/5  5,785 reviews

Customer review rating 4.5/5

Debbie J. Couples - Confirmed reviews ALL

Dear Guest Thank you for your kind words regarding your recent stay at Fairmont Château Laurier. We are delighted to hear that you and your husband enjoyed your time with us, especially during such a festive occasion. Your feedback about the room temperature has been noted, and we appreciate your understanding. We hope to welcome you back for another memorable stay in the future. Warm regards, Fairmont Château Laurier

Customer review rating 3.5/5

Steven C. Families - Confirmed reviews ALL

Dear Guest Thank you for sharing your feedback regarding your recent stay at Fairmont Château Laurier. We appreciate your kind words about our beautiful building and the quality of our Japanese restaurant. However, I regret to hear that the air-conditioning in your suite did not meet your expectations, especially during the warm weather. Additionally, I understand the inconvenience you experienced with breakfast reservations. It is indeed our policy to encourage guests to book a table in advance, and I apologize if this was not communicated effectively at check-in. Your comments will be considered as we continuously strive to enhance our guest experience. Thank you once again for your insights, and we hope to have the opportunity to welcome you back in the future. Sincerely, Fairmont Château Laurier

Customer review rating 3.5/5

Daniel H. Couples - Confirmed reviews ALL

Dear Guest Thank you for your feedback regarding your recent stay. I am pleased to hear that you enjoyed our prime location and found the hotel mostly comfortable. However, I regret that the air conditioning did not meet your expectations and that your check-in process was delayed. We strive for high standards in cleanliness, and I appreciate your comments regarding the linens. Your insights are invaluable as we continuously work to enhance our guest experience. Best regards, Fairmont Château Laurier

Customer review rating 3.5/5

Mitch C. Business - Confirmed reviews ALL

Dear Guest Thank you for sharing your feedback. I apologize for the inconvenience you experienced with the air conditioning in your room. Please know that we value your comfort and appreciate your understanding as we continually strive to improve our guest experience. Best regards, Fairmont Château Laurier

Customer review rating 3.0/5

Rachel O. Families - Confirmed reviews ALL

Dear Guest Thank you for sharing your feedback regarding your recent stay. I regret to learn that the atmosphere in your room did not meet your expectations, particularly during such a special occasion. We appreciate your comments and will ensure they are considered. Best regards, Fairmont Château Laurier

Other web-users rate our hotel

  • 2,105 reviews 8.5/10 Location
  • 3,461 reviews 5.6/10 Room
  • 3,474 reviews 7.8/10 Service
  • 95 reviews 3.5/10 WiFi
  • 1,426 reviews 7.4/10 Vibe
  • 1,331 reviews 4.5/10 Comfort
  • 1,301 reviews 7.2/10 Amenities
  • 910 reviews 4.7/10 Cleanliness

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Our other establishments nearby

Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 (3143 reviews)

At 63.259 km

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