Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.4/5 5,745 reviews

Best price
guarantee
Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
Fairmont Château Laurier - Image 3
Fairmont Château Laurier - Image 4
1 Rideau Street, K1N8S7 OTTAWA, Canada

Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Telephone
Fax +1 613-562-7030

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,745 reviews

TripAdvisor Rating  4.1/5  4,796 reviews

Fairmont Château Laurier. Not cheap, but worth it!

TripAdvisor rating 5.0/5

ivorp471 TripAdvisor review

My wife and I stayed at the famous Fairmont Château Laurier this past week-end. Here is a quick review. Beautiful, classic hotel in the heart of Ottawa. Great lobby with the CN Rail Castle Express, a model train display by CN Rail. Beautiful decor, with many paintings and classic, antique furniture. Very clean. We didn't eat there, but have no doubt the food would have been excellent. Great bar (Zoey's). Great location, walking distance from Parliament Hill. We stayed in a room with a comfortable King-sized bed ($400 Cdn), no complaints. Clean, modern bathroom, but no tooth paste (bring your own). Not cheap, especially if you drink the beverages in the mini-fridge (bring your own) but it's really worth staying there at least once in your life.

We are delighted that your stay in Ottawa's 'castle' was a memorable one! We look forward to welcoming you back one day soon. Sincerely, Fairmont Château Laurier

Customer review rating 3.5/5

David K. Business - Confirmed reviews ALL

The hotel is very nice but a little drafty. The room was clean and bed was comfortable. The shower didn't have very good pressure. USB ports beside the bed would be nice for charging devices. The desk area didn't have any USB ports either. Internet in my room was non-existent. I called to report it and they reduced the rate on one night of my two night stay.

Dear Guest, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you found our hotel to be nice and appreciated the cleanliness and comfort of your room. However, we regret that you experienced issues with the shower pressure and internet connectivity. Your comments about the USB ports have been noted, and we appreciate your input as it helps us enhance our guest experience. We hope to have the opportunity to welcome you back in the future for an improved stay. Best regards, Fairmont Château Laurier

Customer review rating 5.0/5

David C. Couples - Confirmed reviews ALL

Our check-in set the tone for a very enjoyable stay. Upon learning we were celebrating an anniversary, we were treated to a room upgrade and complimentary breakfast. Service throughout was excellent.

Dear Guest Thank you for your kind words regarding your recent stay. We are delighted to hear that our team made your anniversary special with an upgrade and complimentary breakfast. Your positive feedback about our location and service is greatly appreciated, and we look forward to welcoming you back. Best regards, Fairmont Château Laurier

Customer review rating 4.5/5

Serena G. Couples - Confirmed reviews ALL

My husband and I spent a long weekend here in December. Our room was very comfortable. When we needed anything from housekeeping, like extra pillows, it arrived promptly. The croissants and homemade preserves we had for breakfast were incredible. We really enjoyed the view of Parliament. The rooms aren’t very soundproof, so we heard noises from the hallway and from one of our neighbors, but we put on some white noise and still slept well. Overall great stay - we would definitely stay again.

Dear Guest, Thank you for sharing your delightful experience at Fairmont Château Laurier. We are pleased to learn that you found your accommodations comfortable and that our housekeeping team was responsive to your needs. It is also wonderful to hear that you enjoyed our breakfast offerings and the picturesque view of Parliament. We appreciate your feedback regarding soundproofing, as we always strive to enhance our guests' comfort. Your positive remarks motivate us to maintain our high standards. We look forward to welcoming you back for another enjoyable stay in the future. Best regards, Fairmont Château Laurier

Customer review rating 4.0/5

Karen S. Couples - Confirmed reviews ALL

What a charming hotel. We really enjoyed our stay. We found the hotel to be a bit on the cold side though. We enjoyed Zoe's restaurant although the service was little slow. We appreciated getting a table although the restaurant was quite busy. We expected there to be more bars and restaurants to choose from within the hotel. It was good we were able to eat on site though. Staff were friendly and welcoming, in particular the waitress at lunch on Wednesday (Black, with long dark/blond hair). Nothing was too much trouble. Really enjoyed the room but would have liked a fridge for my own salad and vegetable juice to keep them cool. Lovely slippers and robes. View from our room was lovely - towards the museum of art.

Dear Guest, Thank you for taking the time to share your experience at Fairmont Château Laurier. We are delighted to hear that you found our hotel charming and enjoyed your stay overall. Your kind words regarding our staff, particularly the attentive service you received at Zoe's restaurant, are greatly appreciated. We acknowledge your feedback regarding the temperature in the hotel and the wait time for service in the restaurant. Please be assured that we continually strive to enhance our guests' experiences. Regarding dining options, we appreciate your input and will take it into consideration as we evaluate our offerings. We are pleased that you enjoyed your room and the lovely view it provided. Unfortunately, we do not have fridges in every room, but we hope you found our amenities satisfactory during your visit. Thank you once again for your valuable comments, and we look forward to welcoming you back in the future. Best regards, Fairmont Château Laurier

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,934 reviews 8.3/10 Location
  • 3,215 reviews 5.8/10 Room
  • 3,266 reviews 7.9/10 Service
  • 68 reviews 4.9/10 WiFi
  • 1,307 reviews 7.3/10 Vibe
  • 1,223 reviews 7/10 Amenities
  • 1,220 reviews 4.8/10 Comfort
  • 849 reviews 4.8/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 (3147 reviews)

At 63.259 km

See the hotel
All our hotels in Ottawa

Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.