Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.3/5 5,715 reviews

Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
Fairmont Château Laurier - Image 3
Fairmont Château Laurier - Image 4

Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,715 reviews

TripAdvisor Rating  4.1/5  4,794 reviews

Customer review rating 4.5/5

Danielle T. Couples - Confirmed reviews ALL

The staff is fantastic. Everyone is friendly and accommodating. Our room was generous with a comfortable bed. The bathroom could use a bit of a rethink. For example, the hand towel holder is right beside the toilet (literally it's against your leg when seated) when there is ample room on the other side of the vanity near the shower. The bathroom is also unheated so could be quite cold. The bar area is very comfortable with great food and drink options.

Dear Guest Thank you for taking the time to share your feedback regarding your recent stay with us. We are delighted to hear that our staff made a positive impression and that you found your room comfortable. Your observations about the bathroom layout and temperature are appreciated, and we will certainly take them into account for future considerations. We are also pleased that you enjoyed the ambiance and offerings of our bar area. Thank you once again for your valuable insights. We look forward to welcoming you back in the future. Best regards, Fairmont Château Laurier

Customer review rating 4.5/5

Sandra B. Families - Confirmed reviews ALL

Stayed for one night but was hoping the hotel would play the Bluejays game. Both Montebello and Royal York had set up a tv for guests. We found a local pub and stayed there to watch the game. Other than that, we had a fantastic time again. Thanks

Dear Guest, Thank you for your feedback. We are pleased to hear that you had a fantastic time during your stay. We appreciate your suggestion regarding broadcasting sporting events, and we will take it into consideration for future enhancements. Goodbye and best wishes, Fairmont Château Laurier

Customer review rating 4.0/5

William G. Business - Confirmed reviews ALL

good, coffee shop was a disappointment, coffee was so strong it was not drinkable. Overall the experience was very pleasant, and staff were well trained and easy to deal with.

Dear Guest, Thank you for your feedback regarding your recent stay. I am pleased to hear that you found our staff well-trained and your overall experience pleasant. However, I regret to learn about the issues you encountered with the elevators and the coffee shop. Your comments are valuable to us, and we will take them into consideration as we strive to improve our services. Sincerely, Fairmont Château Laurier

Customer review rating 4.0/5

Elise O. Friends - Confirmed reviews ALL

Very good service. The room was a little tired. Not enough outlets, bathroom lackeded storage.

Dear Guest, Thank you for your kind words regarding our service. We appreciate your feedback about the room's condition and the bathroom amenities. Your insights are valuable as we continuously strive to enhance our guests' experience. Sincerely, Fairmont Château Laurier

Customer review rating 5.0/5

Tammy R. &. S. M. Couples - Confirmed reviews ALL

Right from the check in until check out we felt so appreciated by your staff. Everything was excellent!

Dear Guests, Thank you for your kind words regarding your recent stay. We are delighted to hear that our team made you feel appreciated throughout your visit. Your satisfaction is our priority, and we look forward to welcoming you back in the future. Best regards, Fairmont Château Laurier

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,898 reviews 8.2/10 Location
  • 3,140 reviews 5.7/10 Room
  • 3,186 reviews 7.8/10 Service
  • 65 reviews 4.3/10 WiFi
  • 1,209 reviews 7.1/10 Amenities
  • 1,181 reviews 4.6/10 Comfort
  • 834 reviews 4.7/10 Cleanliness
  • 648 reviews 4.4/10 Value

Powered by Trustyou

Our other establishments nearby

Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 (3155 reviews)

At 63.259 km

See the hotel
All our hotels in Ottawa