Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.4/5 5,750 reviews

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Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  5,750 reviews

TripAdvisor Rating  4.1/5  4,795 reviews

Thanks for ruining date night

TripAdvisor rating 1.0/5

Nomad19909519794 TripAdvisor review

Thanks for ruining date night. For over 20 years, we have treated ourselves to a night at the Chateau Laurier after our corporate event. We look forward to coming downtown close to Christmas to visit the Market and shop at the Rideau Centre. You can imagine our surprise when we entered the room to find two double beds instead of the king size we requested. Your rooms are not cheap; I paid $400 for a king size bed and received doubles. Needless to say, they are too small to fit two. I called the front desk and received unsympathetic lip service from your staff, who insisted there was nothing they could do - they could care less. We tried not to let this ruin our evening, but it definitely put a damper on it. No problem, never again. Next year we will Uber home and spend our money locally.

Customer review rating 0.5/5

Nazrina U. Business - Confirmed reviews ALL

Awful! See above. If you don’t have a pizza oven get it off the menu!!! Paint chips on ground in bathroom as it’s old. Dust everywhere in room and noticeable!!

Customer review rating 4.0/5

Michelle M. Families - Confirmed reviews ALL

Room was so hot - we could not adjust temperature. AC and heat were not doing anything.

Customer review rating 4.0/5

Graham M. Couples - Confirmed reviews ALL

Everything was excellent. Only hiccup was extremely slow service in the bar during our evening cocktail and snack prior to dinner on Friday. Pleasant service, but oddly long wait times for drinks, appetizers.

Customer review rating 3.5/5

Andrew M. Business - Confirmed reviews ALL

Old hotel means rooms have heating problems (bathroom too cold vs. rest of room). Blinds were terrible, which meant room was too bright at night - this is an easy fix that the hotel has chosen not to make.

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Other web-users rate our hotel

  • 1,930 reviews 8.3/10 Location
  • 3,200 reviews 5.8/10 Room
  • 3,245 reviews 7.9/10 Service
  • 67 reviews 4.6/10 WiFi
  • 1,296 reviews 7.3/10 Vibe
  • 1,217 reviews 7.1/10 Amenities
  • 1,212 reviews 4.9/10 Comfort
  • 849 reviews 4.9/10 Cleanliness

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Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 (3156 reviews)

At 63.259 km

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