Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.3/5 5,782 reviews

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Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,782 reviews

TripAdvisor Rating  4.1/5  4,802 reviews

Customer review rating 4.5/5

Ki M. L. Couples - Confirmed reviews ALL

It has been long that we wanted to stay in this Fairmont hotel in Ottawa and the hotel have proven that we didn't make the wrong choice. Overall the stay and service is very pleasant, staff are attentive and although there has been some hick-ups on the luggage handling during the check-in process, it didn't affect the overall experience in such a historical Fairmont hotel

Customer review rating 4.5/5

Bo S. Couples - Confirmed reviews ALL

We enjoyed our stay at the Chateau Laurier. While Wilfred's restaurant was closed for renovation and the pool was also closed for maintenance, we enjoyed the complementary room upgrade we were given instead. The scenery from our corner deluxe king room with two views was much appreciated.

Customer review rating 2.0/5

Alexander M. Families - Confirmed reviews ALL

On arrival, marijuana filled the hall of my room location and I aired out my room. The same issue occured on my last visit and the issue happened daily. This simply must be addressed as I am a nonsmoker and also don't wish to be subject to inhaling the drug! Service requests toook up to 60 minutes for any ask. 1st day - arrived 1001am and was denied breakfast, 2nd day - no reservation, no breakfast. Ate at the Westin - quite a tragic outcome! Service has fallen - EXCEPT housekeeping was impeccable and to be commended. Both from cleanliness but also from friendliness

Customer review rating 4.0/5

Shaki R. Families - Confirmed reviews ALL

Hello We had an excellent two nights but I signed up for double the points and did not receive it. There was some trouble with the breakfast on Saturday, however, the hotel compensated for this great delay. I am looking for my double points.

Customer review rating 5.0/5

Jacqueline J. Couples - Confirmed reviews ALL

This is a truly amazing and beautifully preserved property. Historic but up to date with modern amenities. Extremely comfortable bed. Great location within walking distance of most downtown activities and parks. Professional, helpful, and friendly service. Immaculately clean. Nice restaurants with good food, especially breakfast. Relaxing cocktail bar with lovely atmosphere and tasty cocktails. Really this hotel has it all. Highly recommended. I will stay here again when next in Ottawa.

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Other web-users rate our hotel

  • 1,970 reviews 8.3/10 Location
  • 3,276 reviews 5.9/10 Room
  • 3,324 reviews 8/10 Service
  • 76 reviews 4.3/10 WiFi
  • 1,331 reviews 7.3/10 Vibe
  • 1,239 reviews 4.9/10 Comfort
  • 1,238 reviews 7/10 Amenities
  • 870 reviews 5/10 Cleanliness

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Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 (3149 reviews)

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