Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.3/5 5,539 reviews

Fairmont Château Laurier - Image 1
Fairmont Château Laurier - Image 2
Fairmont Château Laurier - Image 3
Fairmont Château Laurier - Image 4

Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,539 reviews

TripAdvisor Rating  4.0/5  4,726 reviews

well located to cenotaph and Byward Market

Customer review rating 4.0/5

John G. Business - Confirmed reviews ALL

Stayed 5 nights as part of Legion Dominion Command team for 11 Nov ceremony. Hotel offers unique taste of the past and truly loved. staff are courteous, friendly, and helpful

Dear John G., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Patrick Vincelette Director of Rooms Directeur de l'hébergement

Nice location

Customer review rating 4.0/5

Val B. Couples - Confirmed reviews ALL

It is a decent hotel, priced well for the location, the rooms are small but very clean, easy to walk around downtown Ottawa.

Dear Valerie B., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Patrick Vincelette Director of Rooms Directeur de l'hébergement

Great stay, unfortunate cost difference

Customer review rating 3.5/5

Kristopher D. Business - Confirmed reviews ALL

Great stay and service. Unfortunately my stay stated with my reservation being cancelled by third party (Expedia) but was resolved by Fairmont (at midnight no less). However, I was told that the room fair would remain the same, but unfortunately it was not - came in $30 more per night. I left early in the morning and in a rush, so unable to haggle. But unfortunate.

Dear Kristopher D., We very much appreciate your comments regarding your stay at the Fairmont Château Laurier. It is always a pleasure to receive feedback from our guests. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be a pleasant one. Sincerely, Patrick Vincelette Director of Rooms Directeur de l'hébergement

Nice Hotel, Clean but no hot water

Customer review rating 3.5/5

Anonymous Business - Confirmed reviews ALL

There was no hot water.

Nice room, too loud.

Customer review rating 2.0/5

Adam H. Couples - Confirmed reviews ALL

We stayed for one night as a couple for our wedding anniversary. The room was nice and had a great location for a dinner out. We were given a room on the 2nd floor near the north of the hotel. There was a wedding there and it pounded with loud music until 1am. We were hoping for a restful sleep and instead were kept up late. Also, the shower was not that great, as water accumulated at the bottom of the tub as we showered.

In partnership with TripAdvisor

Other web-users rate our hotel

  • 1,498 reviews 8.5/10 Location
  • 2,471 reviews 5.7/10 Room
  • 2,594 reviews 7.9/10 Service
  • 54 reviews 5.2/10 WiFi
  • 951 reviews 4.7/10 Comfort
  • 941 reviews 7.4/10 Vibe
  • 929 reviews 7.1/10 Amenities
  • 674 reviews 4.2/10 Cleanliness

Powered by Trustyou

Our other establishments nearby

Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.4/5 (2695 reviews)

At 63.189 km

See the hotel
All our hotels in Ottawa