Fairmont Château Laurier 4 stars

My stay was bery enjoyable. I really appreciated the room upgrade and amenity which was offered by virtue of my Accor status also. The room was lovely. Service at the front desk , in the restaurant and at Zoeys was also fabulous. I enjoyed my stay very much.

Consistently good!

Very luxurious , excellent local

It was good as usual except for the minibar and water never being replenished (as usual) and your exorbitant parking charges.

The Chateau Laurier was a beautiful hotel and the service was excellent during our stay. The hotel is in an excellent location and the concierge service was very good. There was an additional charge per day for the use of the hotel wifi in our room which was unfortunate.

Sink didn’t drain, no shampoo (2 conditioner bottles), remote was dead for tv, maid walked in while I was on work conference call chatting loudly to co worker in hall - very poor experience on gold floor. Food was nice & usual good standard in gold lounge.

Always a wonderful stay and everyone is so pleasant and helpful. Thanks so much

100% enjoyable as always

Great stay at this lovely hotel. The renovated rooms are really beautiful and provide an elegant relaxing experience. The cleaning staff are also very goodk . What we found surprisingly lacking was the service at the front desk and concereige desk. When we asked about restaurants we we told to Google nearby locations. The hotel has no spa services and we received little help from the desk on this. For brunch on Sunday there was a wait but as hotel guests they said they would give us a call in our room when our table came. They never called so we finally went back down and they said someone else must have taken our table- disappointing service. The other reason I might be hesitant to stay again was the pool area- this needs some improvements. The pool is ok but no other spa like features compared to other similar hotels.

The location was perfectly situated downtown. It was nice to stay in this historic structure, to be in the belly of this rare charm!

Room great, all staff great. Walls thin - numerous loud kids on the hall were easy to hear, but staff took care of that when asked. Valet parking is a total disaster. Took over 30 min to get car. That's unacceptable in any case, but if it's going to happen, you should give guests very clear warning.

The location of the hotel was great. We enjoyed the Winterlude activities that were just steps from the hotel. The Sunday brunch was great, lots of selection. The rooms are lovely, well appointed. Unfortunately the sound proofing is very poor. We could hear the conversations taking place in both rooms beside us. We were kept up at night from the noise and woken up in the morning from the noise in both rooms next to us. Not a restful stay at all.

This is a beautiful hotel, the staff are exceptionally friendly and the location is perfect.

Hi, The room was ok, but breakfast in the hotel is ridiculously expensive. Also, you can't access the rear parking lot (at $40 per day) without walking around the hotel. When I asked the concierge if I could leave my luggage while I went to get the car, the porter standing next to us said it would be $4, which was crazy. When I came back he'd moved our luggage into storage (I was gone like 5 minutes). Odd and poor service.

The staff was so attentive to what we needed, the location was incredible (especially to great restaurants, bars and the canal!) and the restaurants in the hotel were delicious!