Fairmont Château Laurier 4 stars

Customer review rating (ALL Rating) 4.3/5 5,916 reviews

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Description

Hotel extras

  • Prime city center location, with ByWard Market and the National Gallery on your doorstep

  • State-of-the-art health club and heated indoor pool

  • Afternoon Tea at Zoe’s: Ottawa’s favorite gathering place

  • Pet friendly: your four-legged friend will be treated like royalty too!

Our accommodation(s)

Hotel location

Fairmont Château Laurier

1 Rideau Street
K1N8S7 OTTAWA
Canada

GPS:45.425153, -75.69451

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.3/5  5,916 reviews

Customer review rating 4.5/5

Lyne M. Friends - Confirmed reviews ALL

Every employee we spoke to was helpful and very friendly.

Customer review rating 1.5/5

Nicole G. Business - Confirmed reviews ALL

As a previous diamond member and now a platinum I find my stays and service at the Laurier is always sub par. I’m almost never upgraded snd always given excuses that the hotel is full, meanwhile I check the site and rooms are readily available for purchase. I’ll be using another hotel chain going forward for my work visits as my business doesn’t seem to be appreciated

Customer review rating 5.0/5

Kevan M. Couples - Confirmed reviews ALL

Very professional staff in a memorable setting

Customer review rating 3.5/5

Cathy C. Couples - Confirmed reviews ALL

Rooms were simple. Bathroom sink area clean but too small for 2 people to put their toiletries. No nightlight in bathroom. A few of the chairs were worn on the armrests. TV was hard to use just to find news before bed. The reputation of the Chateau is high end luxury, this experience was standard at best. Even the facecloths were rough. Clean and quiet. Valet parking, expensive but quick and easy. Staff were polite, but didn’t offer anything in the way of services, or experiences at check in

Customer review rating 3.5/5

Denise B. Couples - Confirmed reviews ALL

Nice experience except for the room that we expected to be better maintained. Here's a punch list of fix ups: broken floor lamp, broken hand held shower holder, shower door made a scary loud bang when opening (afraid that it would break). Other disappointments: no face cloth in bath, no shower caps, no alarm clock,no info on the amenities and services (don't even know when the pool is) and a very very low toilet...

Other web-users rate our hotel

  • 2,066 reviews 8.3/10 Location
  • 3,408 reviews 5.9/10 Room
  • 3,487 reviews 7.9/10 Service
  • 89 reviews 3/10 WiFi
  • 1,381 reviews 7.4/10 Vibe
  • 1,275 reviews 5/10 Comfort
  • 1,274 reviews 7.1/10 Amenities
  • 920 reviews 5.2/10 Cleanliness

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Fairmont Le Château Montebello 4 stars

Customer review rating (ALL Rating) 4.5/5 (3209 reviews)

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