Rixos Premium Tekirova - The Land Of Legends Access 5 stars

Customer review rating (ALL Rating) 4.5/5 763 reviews

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Description

Hotel extras

  • 30.000 m² Kids club

  • Perfect location

  • Aquapark

  • Large Adventure Park

  • Villa concept

Our accommodation(s)

Hotel location

Rixos Premium Tekirova - The Land Of Legends Access

Tekirova Beldesi P K 137, Kemer
07995 ANTALYA
Turkey

GPS:36.50875, 30.53762

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  763 reviews

TripAdvisor Rating  4.5/5  7,342 reviews

Certificate of excellence 2025

Don't waste your time on this hotel in the winter!

TripAdvisor rating 2.0/5

Юрій З TripAdvisor review

This is our second time staying at this hotel. The first time was in June 2018 and now in January 2026. The best location where the mountains are connected to the sea in Turkey. The hotel has become simply not worth any attention over the years. Half of the restaurants are not working! Rixy Club is not functioning and has been moved to 2 small rooms where they are crowded. The food in the restaurant has no complaints about the quality and taste, but at breakfast people stand in large lines for scrambled eggs and fried eggs. Long lines at the beach at the Starbucks coffee machine where only 1 person works and there is only 1 machine. Room cleaning with minimal effort! During the 5 days of our stay, no one wiped a single mirror in the room. Don't waste your time on this hotel in the winter!

Dear Guest, thank you for taking the time to share your feedback and for choosing Rixos Premium Tekirova once again. I truly regret to read that your recent winter stay did not meet your expectations, especially in comparison with your visit in 2018. First of all, I sincerely apologize for the disappointment you experienced. While we are pleased that you continue to appreciate our unique location, where the mountains meet the sea, it is clear that several aspects of our winter operation did not reflect the level of comfort and service you expected from us. During the winter season, our hotel operates under a reduced seasonal concept, which unfortunately means that not all restaurants and outdoor outlets are available. That said, we fully understand that the closure of certain venues, combined with queues at breakfast stations and at the Starbucks coffee point, negatively affected your experience. Your remarks regarding staffing and operational flow have been shared with the relevant departments for review. Regarding the Rixy Kids Club, renovation works are currently in progress as part of a comprehensive modernization project. While alternative indoor areas are provided to ensure continuity of children’s activities, I regret that the available space felt crowded and insufficient. We acknowledge that this is not an ideal solution and appreciate your patience during this transition period. I am particularly concerned to read your comments about room cleaning. The fact that mirrors were not cleaned during your stay is unacceptable and does not align with our housekeeping standards. Please accept my sincere apologies for this oversight. Your feedback is extremely valuable, as it highlights areas where our winter concept and service consistency clearly need improvement. While many of these measures are intended to enhance the long-term quality of our resort, we fully recognize that the guest experience during this period must also remain at a high standard. I regret that we were unable to leave you with a positive impression this time and truly appreciate your honesty. Should you consider visiting us again in the future, particularly outside the winter season, we would welcome the opportunity to restore your confidence in Rixos Premium Tekirova. Kind regards, Tahir Altınkaya General Manager

Customer review rating 0.5/5

Nosirjon N. N. Friends - Confirmed reviews ALL

From the moment we checked in, the staff demonstrated a complete lack of basic customer service. There were no greetings, no assistance, and no sense of hospitality whatsoever. Upon arrival, we discovered that we had been allocated an incorrect room. When we requested an upgrade, we were simply told that the hotel was fully booked. However, when we checked the hotel’s official website, multiple higher-category rooms were clearly available for booking. Despite this, no effort was made to accommodate us or offer a solution. Furthermore, the room category we originally booked was located in a building that was completely closed due to the so-called “off-peak season.” This means the hotel sold a room type that was not even operational at the time of our stay. As a result, our booked room did not exist, and yet no alternative or upgrade was offered. Overall, this experience reflects poor management, misleading booking practices, and an urgent need for improvement in customer service standards.

Great Vacation!

TripAdvisor rating 4.0/5

rovshanm394 TripAdvisor review

Very nice place with big territory and natural views. Good service, warm and polite, friendly approach, ready to assist guest relation. Tasty food, good bars but mind that winter concept poses some limitations, of course. Many thanks to the whole Kids club team who really worked hard to entertain the children regardless main Rixy club was closed/ demolished for renovation. Especially kudos go to Furkan, Shevval and Kifaye – guys u r amazing! And separate and great Thanks to Cansu Xanim for her constant attention, assistance and availability! Definitely will come again (at least to see renewed RIxy club) 😊

Dear Guest, thank you very much for your wonderful feedback and for sharing such positive impressions of your stay at Rixos Premium Tekirova. We are truly delighted to read that you enjoyed our natural surroundings, spacious territory, service approach and gastronomy, and that you were understanding of the seasonal limitations of the winter concept. It gives me special pleasure to see your kind words about our Kids Club team. Despite the ongoing renovation of the main Rixy Club, our team has made every effort to ensure that our young guests continue to have a joyful and engaging holiday experience. I will personally share your appreciation with Furkan, Şevval and Kifaye – your recognition will mean a great deal to them. A very special thank you as well for highlighting Cansu Hanım from our Guest Relation team. Her dedication, attentiveness and genuine care for our guests truly reflect the service culture we strive to maintain. We sincerely appreciate your intention to return and would be more than happy to welcome you again — especially to experience our fully renewed Rixy Club. Until then, thank you once again for your trust and kind words. Warm regards, Tahir Altınkaya General Manager

Summer hol

TripAdvisor rating 5.0/5

249kevm TripAdvisor review

Incredible holiday and fantastic customer service , this hotel had everything but a big plus was the staff , they couldn’t do enough for you, I meant to do this review back in august but forgot but it was really important to give the correct feedback. Shadi and Aykut were on hand to assist all holiday and answered any questions we had, were really friendly and were a credit to the hotel. Honestly it was the best holiday I have ever had. Thank you for an amazing summer. Sorry it took so long life got in the way. Thank you

Dear Valued Guest, Thank you very much for taking the time to share your wonderful feedback with us, even after some time has passed. We truly appreciate your thoughtful words and are delighted to hear that your summer holiday with us was such a memorable and positive experience. It is especially rewarding to know that our team made such a strong impression on you. Your kind recognition of Shadi and Aykut has been shared with them and the management team. They are indeed a great credit to our hotel, and feedback like yours is a true motivation for all of us to continue delivering exceptional service. We are honoured to learn that this was the best holiday you have ever had, and we sincerely thank you for choosing Rixos Premium Tekirova for such a special experience. Life can certainly get busy, so please know that your feedback—whenever it arrives—means a great deal to us. We look forward to welcoming you back for another unforgettable holiday in the future. Kind regards, Tahir Altınkaya General Manager

Minimoon Stay

TripAdvisor rating 4.0/5

110bhavinid TripAdvisor review

We visited Rixos Tekirova for our minimoon and overall had a lovely time. The resort itself is beautiful; the grounds are stunning, the atmosphere is relaxing, and the facilities are genuinely impressive. From the pools to the beach area, everything felt well-maintained and thoughtfully designed. However, for a special occasion like a minimoon, we did feel the experience could have gone a little more above and beyond. While the staff were pleasant, there weren’t many personalised touches that made the stay feel extra special. The biggest downside for us was the food. Although there were plenty of dining options, the dishes became quite repetitive, and by the end of our stay we found ourselves ready to head home for a change of taste. Overall, Rixos Tekirova is a beautiful resort with great facilities, but there’s room for improvement, especially in terms of variety in the food and creating a more memorable experience for guests celebrating special occasions.

Dear Guest, Thank you very much for choosing Rixos Premium Tekirova for your minimoon and for taking the time to share your sincere feedback with us. We are delighted to hear that you enjoyed the beauty of our resort, the relaxing atmosphere, and our facilities. It is wonderful to know that our grounds, pools, and beach area contributed positively to your stay and left you with pleasant memories. At the same time, we truly appreciate your honest remarks regarding the overall experience for such a special occasion. Your feedback about the lack of personalized touches and the repetition in our culinary offerings is very valuable to us. Creating memorable experiences—especially for guests celebrating important moments like a minimoon—is something we strive for, and your comments highlight areas where we can and should do better. Please be assured that your observations have been shared with our relevant departments, particularly our Guest Relations and Culinary teams, so that we can enhance both personalization and variety in our services and dining concepts. Thank you once again for your constructive feedback. We hope to have the opportunity to welcome you back in the future and provide you with an even more memorable and exceptional experience. Kind regards, Tahir Altınkaya General Manager

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