Swissôtel The Bosphorus - Istanbul 5 stars

Customer review rating (ALL Rating) 4.7/5 3,242 reviews

Swissôtel The Bosphorus - Istanbul - Image 1
Swissôtel The Bosphorus - Istanbul - Image 2
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Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas, 34357 ISTANBUL, Turkey

Description

Hotel extras

  • Located at the heart of the city (on the Bosphorus)

  • Large variety of room product with sea and garden view

  • 60,000 square meter of gardens

  • Largest meeting room (Fuji Ballroom) has 1,100 seating capacity

  • 10 minutes walking distance to shopping district Nisantasi

Our accommodation(s)

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Hotel location

Swissôtel The Bosphorus - Istanbul

Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas
34357 ISTANBUL
Turkey

GPS:41.041614, 28.997568

Telephone
Fax +90 212 326 11 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,242 reviews

TripAdvisor Rating  5.0/5  5,597 reviews

Certificate of excellence 2023

Fantastic view, great service and good food

TripAdvisor rating 5.0/5

Mohd S Couples - TripAdvisor review

We had a fantastic 5 nights in Swissotel. So many good things to share. Let’s start with the fantastic view from the Loft corner suite overlooking the Bosphorus getting both gorgeous sunrise and sunset (very few hotels have these kind of rooms). We could even see both the Blue mosque and Aya Sofia through the floor to ceiling glass panel. Suite was also spacious and super comfortable. Buffet at breakfast was really good. Food was super fresh and yummy. Some rotation with special dishes on certain days would be good for guests staying more than a few days. Service during breakfast was impeccable, we didn’t have to wait long for any request. Chef Mehmet Efir (chef de partie) deserve special praise for his warm and friendly smile. Service throughout our stay was also very good. Always informative and helpful. Special recognition to Berna Acun (guest service representative) for always being responsive and the special chocolate surprise. Jack (concierge) was very helpful too. Only area of improvement I’d suggest which I hope the hotel and management would take constructively is that there didn’t seem be any recognition/privilege for Diamond Accor member. There was not even a dedicated check in and check out line at the reception for Diamond members. Since we booked a Suite, all the benefits would have been available to us even if I was just a classic (basic) member. This is quite different from our experience in other ACCOR hotels where we were greeted on arrival (by name) by senior management and whisked away to the lounge for private check in. Regardless our stay was fantastic and we plan to come back again to Swissotel in March or August 2025. Highly recommended.

Experience was good as always

Customer review rating 2.5/5

A A. B. Business - Confirmed reviews ALL

I have stayed at the Swiss for 12 years and always found it a great experience both for business and family visits . I have a few niggles : 1. my wake up call on Tuesday 10 December did not happen ,Due to getting up late I had to skip breakfast to make my appointment 2. My booking / registration was not smooth . For years Organik Kimya settle all aspects of the bill . This was questioned and I had to get Organik to call and reconfirm . Also both this and previous times my Platinum status was not recognised . I had to request my privileges . Once sorted - the stay was pleasant and the staff attentive

Christmas period

TripAdvisor rating 4.0/5

Patricia H TripAdvisor review

It is a nice hotel with a great location. the christmas decoration , very beautiful and it made us feel at home. The executive lounge especially during breakfast can be better, very limited options. Ali the teenage waiter at the executive lounge is very cute and professional. Beautiful smiley ladies at the entrance area made a difference. The uniforms are nicely selected especially bell boys and concierge. The amenities in the rooms need improvement. Some staff need to be more friendly and smiley. The guy who helped us check in was very professional. But we were a bit disappointed with the rooms we expected a better view of the Bosphorus. Room 1412 patricia

Dear Guest , Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time. We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team. We also appreciate your constructive feedback, and wish to assure your comments are shared witan related management team. On behalf of Swissôtel family, wish you a happy new year & look forward to welcoming you back again soon. Best Regards, Utkan Gulacti General Manager

Swissotel The Bosphorus

TripAdvisor rating 5.0/5

Amaan M TripAdvisor review

Swissotel The Bosphorus, Istanbul, garners high marks for its immaculate conditions and strategic locale, offering seamless access to transport, attractions, and breathtaking views. Service is generally commendable, with staff members receiving accolades for their professionalism, executive lounge food is very good and staff in the very friendly, specially Ali.

GREAT BRUNCH WITH FAMILY

TripAdvisor rating 5.0/5

599emrec TripAdvisor review

AN AMAZING VIEW OF THE BOSPHORUS STRAIT. A SUPERB BUFFET WITH FANCY SELECTIONS LOCAL AND WOLRDWIDE. FOOD WAS FRESH AND DELICIOUS. SERVICE WAS QUICK AND ELEGANT. IT IS A KIDS FRIENDLY RESTAURANT, THEY HAVE A CHILDREN PLAY AREA ESCORTED BY CREW MEMBERS WHERE CHILDREN HAVE A BUFFET FOR THEIR OWN. IT WAS A GREAT EXPREINCE FOR MY WIFE AND ME. WE ENJOYED A FANCY BRUNCH WITH CHILL LIVE MUSIC AND OUR CHILD PLAYED WITH OTHER CHILDREN. I WANT TO THANK THE CREW MEMBERS Ms SENA, Mr FARUK AND Mr ERAY FOR THEIR INTEREST AND HOPE TO VISIT SOON AGAIN.

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Other web-users rate our hotel

  • 943 reviews 8.6/10 Location
  • 1,749 reviews 8.9/10 Room
  • 3,176 reviews 9.2/10 Service
  • 9 reviews 8.3/10 WiFi
  • 907 reviews 8.6/10 Food
  • 639 reviews 8.6/10 Amenities
  • 599 reviews 8.6/10 Vibe
  • 572 reviews 8.5/10 Breakfast

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (Some taxes may be payable on arrival at the hotel (for example, tourist tax), depending on current local regulations.) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.