Swissôtel The Bosphorus - Istanbul 5 stars

The best hotel I ever been,all experience is on the high level TOppppp

very cold services you didn't ask for CC details at check in and you deliverd an envelope with the urgent request to provide the form of payment. It wasn't my fault and I felt like you were scared I was not going to pay ...

It was excellent service, location, amenaties, staff I really recommend it

We love swiss hotel experience as always thanks for the sevice. I would like to underline that at the reception desk, mrs/ms Burcu was very helpfull, positive and made our visit a special one. Only negative thing is the altitude of the parking lot staff, fyi they re so rude.

Confortable with top services!

Employees were very pleasant and helpful, starting at X-ray point as soon as you enter the Hotel to the room. My room was more than perfect. Meeting rooms met my and all Teams' requirements.

All the staff are very freindly and try their best offer to make the visitors happy during their stay at the hotel. Extra thanks to Cihan 11th floor room service&cleaning, Esra, Emine ;Sakir executive floor; all team of Concierge; Reception Burcu Erhan and the tall colleague; nice to see the welcomes of Zeynep & Hale Client Service & Nedim

Front desk services not up to the hotel classification; roof bar closed;long waiting line for breakfast;blocked security amount on Credit card for more than 25 days

Was great and nice

I've stayed there for 2 nights, most of rooms has sea view. Receptionists & all staff are friendly and kind and ready to help promptly Highly recommended

I stayed at the hotel from in the first week of November. Despite the fact that I had to complain to the guest desk for the towel and they immediately resolved I was happy and satisfy staying at your hotel. I used the restaurants and also the spa during my stay, so I can comment on that! The Turkish bath was great and I enjoyed it a lot. The quality of the tea you served in the main lobby was poor. The restaurant down stair, I can't remember the name, was good in terms of the staff. the quality of food was average. Above all, I would like to thank the Swisshotel for their great gesture and surprised me with a birthday cake in my room. I also would like to thank the guest desk for their great service, specially the manager.

Very Good Experience

This is my second time in this beautiful hotel and definitely will not be the last. I will come to Swissôtel every time I visit İstanbul. The hotel location is perfect. Close to shops and close to the sea shore where you can easy go for a morning walk or jog and enjoy the beautiful view of the phosphorus. As well as the view from the room it’s also awesome. The hotel is very clean and I love the smell of the lobby so much that I miss it when I go. The staff is so polite so professional and so helpful. The breakfast is over the top. The Gabro bar and restaurant is so entertaining and is a great addition to the hotel. We enjoy popping on for a drink. I don’t know what else to say but overall it’s amazing.

The entire staff team from reception to concierge was very attentive. In addition to the excellent facility, I would rate the guest experience as one of the best in my life ( BTW I do travel a lot )

This was the second time I stayed at your hotel. I was somewhat disappointed due to balcony being closed therefore breakfast area was too crowded. Also it would be nice to have at least some dress code at breakfast area as respect to others so people with Pajamas are not allowed in breakfast area.