Swissôtel The Bosphorus - Istanbul 5 stars

Customer review rating (ALL Rating) 4.7/5 3,169 reviews

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Description

Hotel extras

  • Located at the heart of the city (on the Bosphorus)

  • Large variety of room product with sea and garden view

  • 60,000 square meter of gardens

  • Largest meeting room (Fuji Ballroom) has 1,100 seating capacity

  • 10 minutes walking distance to shopping district Nisantasi

Our accommodation(s)

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Hotel location

Swissôtel The Bosphorus - Istanbul

Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas
34357 ISTANBUL
Turkey

GPS:41.041614, 28.997568

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  3,169 reviews

TripAdvisor Rating  5.0/5  5,597 reviews

Certificate of excellence 2023

Thanks Aleks and the great team!

TripAdvisor rating 5.0/5

mazen85j Couples - TripAdvisor review

We enjoyed our stay at this hotel. While the facilities are a bit outdated, the service was exceptional. The gym was well-equipped, and the indoor pool was a nice touch. The loft suit was very nice and very specious The location is excellent, close to Nisantasi Street and a 15-minute walk to Galataport. However, the lobby can feel overcrowded at times. Breakfast at the main restaurant was hectic, but the club lounge offered a much calmer and more enjoyable experience. Special thanks to Aleks, the Front Office Manager, for addressing our concerns professionally, he had definitely improved our experience big time as we were about to cancel our stay after the first night, and to Emre from the lounge manager for his outstanding service. The staff’s attentiveness made our experience memorable, and we look forward to returning.

Executive lounge

TripAdvisor rating 5.0/5

Coastal21211141030 TripAdvisor review

Süleyman Emre Avşar and Eren from executive lounge Kerem Berker very nice so kindly and friendly with us . They try to much we will be happy and enjoying 👍 best personality.And also Nezir from the housekeeping was very nice and so helpfull as well.

Sayın Misafirimiz , Swissôtel The Bosphorus'u tercih ettiğiniz için en içten teşekkürlerimizi sunar, deneyiminizi paylaşmak için ayırdığınız zamanın bizler için son derece kıymetli olduğunu bilmenizi isteriz. Hizmetlerimizden memnun kalmış olmanız bizleri çok sevindirmiş, değerli görüşleriniz tüm Swissôtel çalışanları için birer motivasyon kaynağı olmuştur. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, size en yakın zamanda tekrar “Hoş geldiniz” diyebilmeyi dileriz. Saygılarımızla, Utkan Gülaçtı Genel Müdür

Best Service

TripAdvisor rating 5.0/5

Berin S TripAdvisor review

The service at the cafe of Swissotel lobby is truly impeccable! I would like to extend my special thanks to Akın for his exceptional attention and flawless service. His friendly, professional, and customer-focused approach made all the difference. It’s employees like him that make Swissotel stand out. Thank you!

Dear Guest , We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. It is great to read you felt welcome with the hospitable level of service provided by our team, especially Akin . We will be certainly be sharing your kind sentiments, who will appreciate your kind words. On behalf of Swissôtel family, wish you a happy new year & look forward to welcoming you back again soon. Best Regards, Utkan Gulacti General Manager

Warm stay and treatment

TripAdvisor rating 5.0/5

danajH667YQ TripAdvisor review

We had such a pleasant stay at the Swisshotel, from the welcoming, rooms, warm ambiance (with an amazing christmas vibe) to all other details. We also had an exceptional treatment at the executive lounge led by Emre, who is very attentive, customer experience driven and professional. And the rest of the team; Ozon, Gulsah and Elif that took care of us without forgetting any detail. A super ambitious team 😊

Dear danajH667YQ , Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul in such exquisite detail. It is always such a pleasure to read about our customer experiences; especially when it is so apparent that they have had a truly wonderful time. We all, at Swissôtel The Bosphorus, Istanbul, take great pride in our unique responsibility as custodians of this wonderful establishment.My colleagues take the greatest of pride in ensuring our customers are made to feel comfortable, and enjoy the highest levels of service and facilities during their time with us. I am delighted we achieved this during your visit and I will have great pleasure in sharing your feedback with the team. We all look forward to welcoming you back for another Swissôtel experience when you are next in Istanbul. Kindest regards, Utkan Gulacti General Manager

Cafe swiss

TripAdvisor rating 5.0/5

Abdulsamet U TripAdvisor review

Thank you for Mr. Muhammed at cafe Swiss, he is very kind to talk. Hope his future will be good on this job. He is worth the get a better chance to have even manager or better. Also he push me to eat some nuts but as I’m full I just did not so its shows his kindness also.

Dear Guest , We would like to thank you for taking the time to share your experience at Swissôtel The Bosphorus. It is great to read you felt welcome with the hospitable level of service provided by our team, especially Muhammed . We will be certainly be sharing your kind sentiments, who will appreciate your kind words. On behalf of Swissôtel family, wish you a happy new year & look forward to welcoming you back again soon. Best Regards, Utkan Gulacti General Manager

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Other web-users rate our hotel

  • 938 reviews 8.6/10 Location
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  • 3,128 reviews 9.2/10 Service
  • 9 reviews 8.3/10 WiFi
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  • 635 reviews 8.6/10 Amenities
  • 600 reviews 8.6/10 Vibe
  • 572 reviews 8.5/10 Breakfast

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