Swissôtel The Bosphorus - Istanbul 5 stars

Customer review rating 4.6/5 6,413 reviews

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Swissôtel The Bosphorus - Istanbul
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+ 19 Services

Hotel extras

  • Located at the heart of the city (on the Bosphorus)

  • Large variety of room product with sea and garden view

  • 60,000 square meter of gardens

  • Largest meeting room (Fuji Ballroom) has 1,100 seating capacity

  • 10 minutes walking distance to shopping district Nisantasi

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Services in the hotel and nearby

Check-in from 14h00

Check out up to 12h00

Paying

Services and practical information
  • WIFI/Internet Access
  • Parking
  • Accessibility for people with reduced mobility
  • Services for children
  • Air conditioned
  • Languages spoken at the hotel
  • Boutiques/shopping
  • ConciergePaying
Leisure and activities
  • Swimming pool
  • Fitness centre
  • Well-being
  • Services for children
  • Tennis
  • Bicycles rental (Nearby)Paying
Catering
  • 5 restaurant(s)
  • 1 bar(s)
Business services
  • 29 meeting room(s)
  • Conventions hotel

Hotel location

Swissôtel The Bosphorus - Istanbul

Visnezade Mah Acisu Sok
NO 19 Macka
Besiktas
34357 istanbul
turkey

Tel: +902123261100

Fax: (+90)2123261122

Check-in from 14h00

Check out up to 12h00

  • By plane

    ATATÜRK INTERNATIONAL AIRPORT At 28km / 17 miles

  • By plane

    SABIHA GÖKÇEN INTL APT At 45km / 27 miles

GPS :41.041614, 28.997568

Our accommodation(s)

Swissotel The Bosphorus offers an array of accommodation options for modern travelers. 566 guest rooms, suites and lofts offer guests a wide range of luxurious accommodation from the comfort of a standard room to the grace of a Presidential Suite. Each room and suite is being tastefully decorated with state-of-the art amenities for rooms that are elegantly tailored to the modern guest.

Swiss Advantage Garden King

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Advantage Garden Twin

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Advantage Bosphorus King

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Corner Room Garden View King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Coffee/tea making facilities

Corner Room Bosphorus View King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Coffee/tea making facilities

Swiss Executive Bosphorus King

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Executive Bosphorus Twin

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Advantage Bosphorus Twin

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Executive Room

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Executive Room Garden View Twin

  • Max. number of persons: 3
  • Area: From 38 / 409 sq ft
  • Coffee/tea making facilities

Swiss Executive Corner Garden King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Coffee/tea making facilities

Swiss Executive Corner Bosphorus King

  • Max. number of persons: 3
  • Area: From 40 / 431 sq ft
  • Coffee/tea making facilities
Rooms

Our restaurants and bars

OASIS RESTAURANT

Type of cuisine: International

Arranged around the luxurious pool, Oasis Restaurant is a stylish outdoor lounge and bar, serving local and seasonal comfort food accompanied by refreshing cocktails and mocktails.

Lunch

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

16 ROOF

Type of cuisine: International

Delicious meals against the radiant Bosphorus, wonderful music, live DJ performances and a much more stunning atmosphere! Delight in the rare examples of culinary arts at Gaja Roof, and then feel the beauty of the night to the fullest at 16 Roof.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

CHALET

Type of cuisine: Thematic cuisine

Experience Swissness at the Chalet restaurant in Swissôtel the Bosphorus, Istanbul. A special Swiss Festival offers a culinary tour of all things alpine, from rösti potatoes and cheese fondues to delectable chocolate desserts.

Dinner

  • Mon
  • Tue
  • Wed
  • Thurs
  • Fri
  • Sat
  • Sun

GABBRO

Type of cuisine: International

MORE THAN WORLD CUISINE, IT'S THE WORLD OF CUISINE... GABBRO, bringing a new breath to the eating & drinking experience in the heart of the Bosphorus, serves the most special flavours from the world cuisines.

SABROSA Restaurant

Type of cuisine: Thematic cuisine

An impressive decor combining Swiss refinement with the warmth of Turkish culture, SABROSA features breathtaking Bosphorus views and a menu full of surprises and stunning variety from an innovative and world class kitchen.

CAFE SWISS

Non contractual photo

The spectacular view, its attentive service and unequaled tastes, your everyday leisure at the Cafe Swiss is more of a beauty now; Best for traditional afternoon tea or a glass of drink after work would facilitate dismissing your fatigue.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 29

  • Maximum size: 1,070

  • Maximum capacity: 1600 people

  • Maximum banquet capacity: 1008 people

Find out more

Our guest reviews for
Swissôtel The Bosphorus - Istanbul

100% genuine reviews from our guests

Find out more

ALL Rating 4.6/5

6,413 reviews

Excellent Service

Customer review rating 5.0/5

Arkincelik Families - 25/02/2021 Confirmed reviews ALL

We stayed 1 night to be able to eat at the Chalet restaurant and it was simply an amazing experience throughout. We were sent our daughter's sleeping bunny via cargo after we forgot it in the room! Excelling beyond expectations.

Dear C., Thank you for taking the time to leave such a positive review and your kind words. We were so pleased to hear that everything about your visit exceeded your expectations, and you were well looked after by our attentive team. Customer service is at the very heart of everything we do at Swissôtel The Bosphorus Istanbul, and to read your kind comments is truly rewarding. I will ensure your positive words are shared with all our colleagues, and we hope to welcome you back to Swissôtel The Bosphorus, Istanbul on many future occasions. With kindest regards, Guest Services

Satisfied in all aspects

Customer review rating 4.5/5

Engin Families - 23/02/2021 Confirmed reviews ALL

Accommodated for a night with my family during Pandemic, on Feb 20th. Special requests about higher floor and connected rooms were met. Rooms were super clean, comfy and quiet. Getting used to the light controls is a small challenge though. :-) Food served by Room Service was one of the best. Cafe at Lobby was very crowded and it does not 'feel' well ventilated here. Desserts and drinks we had here were very tasty and the service was great. Had the opportunity to experience Chalet Restaurant tasting menu. Although restaurant failed to arrange a table in front of fireplace, as requested approx. 2 weeks ago (they never promised though), they fixed it in a while and managed to made us happy. Special thanks to manager for that! Wine was first served as chilled but not kept cool later (I am sure they would, if we would have asked). Food was OK, you may have eaten better Swiss cheese and Rösti in the past. Experience and service was overall good and I would consider going there again, perhaps to try something individual from the menu. Breakfast served in Sabrosa restaurant was nice. All food was extremely fresh and delicious (except Sucuk, which maybe a better one preferred). It would be nicer if some cakes and milky desserts were served in addition to pastry desserts. Staff was attentive and met our never ending requests happily, such as pillows and plastic spoons for our baby girl. Sultan Park was nice for walking. Thanks for caring all these old trees and maintaining the heart of the city well. Kids Garden was OK. Staff cleaned all toys with disinfectant, which helped us to feel safe. Tree house is a bit old require urgent refurbishment. There are rusty bolts and nails that may harm children (there was a label not to leave kids unattended on this tree house). This hotel charges parking fee from visitors, but does not charge non-filter coffee & orange juice consumed at breakfast. They use mid-market rates when converting EUR to TRY, which is something I pay attention. I recommend this hotel to create more open-air dining areas with heaters, perhaps empty area nearby the pool would be convenient for winter. So that cafe at lobby would be less crowded. At check out and check in, there were approx. 5 ea individual lines at Front Desk. I was not lucky enough to pick the fastest line and it took me wait a good 10-15mins waiting at each time. Perhaps it would be more efficient if people would queue in one line and taken care by whoever front desk staff is available next.

The Bosphorus

Customer review rating 4.5/5

All Y. V. Couples - 22/02/2021 Confirmed reviews ALL

Great location - you enter the lobby and have a fantastic view of the Bosphorus and the Maiden Tower on the opposite site of the natural channel. The staff is so friendly and comforting - you immediately feel home. The hygiene concept in the pandemic is reasonable and controlled as good as possible, even with reluctant hotel guests. A beautiful garden gives opportunity of a walk in the weekend afternoon, even under curfew conditions. Dining in Le Chalet brings Swiss kitchen into the heart of Istanbul. The rooms are comfortable, spacious, and with a lovely Bosphorus view, if you request for it.

Dear Mr.S., We are pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities, amazing views and hospitable service of our team. We highly appreciate your wonderful feedback, and we hope welcome you back in the near future. Best Regards,

Great location . It was just 12 mins drive to the shops I visited

Customer review rating 5.0/5

Kimmy Couples - 22/02/2021 Confirmed reviews ALL

I arrived Early in the morning 7:00am and I was happy to be checked in an already made clean and comfortable room even thou I was to check in at 2:00pm . I also loved the food and the chef was so polite and welcoming . He made sure to deliver my meal just as I had called to order . Spicy ❤️. Again they got me in the right cab for my own safety . My hospitality is just great . Oh and my view was just breathtaking. I had an amazing stay

Dear Ms. A., Thank you for taking the time to leave such a positive review and your kind words. We were so pleased to hear that everything about your visit exceeded your expectations, and you were well looked after by our attentive team. Customer service is at the very heart of everything we do at Swissôtel The Bosphorus, Istanbul, and to read your kind comments is truly rewarding. I will ensure your positive words are shared with all my colleagues, and we hope to welcome you back to Swissôtel The Bosphorus, Istanbul on many future occasions. With kindest regards, Guest Services

The best Instanbul Luxury Hotel

Customer review rating 5.0/5

Rashid M. Business - 19/02/2021 Confirmed reviews ALL

First, the room reviews across the Bosphorus are awesome. With Big windows, you get to enjoy the inside and outside of your hotel room. Second the food is Excelletn. They have such good food either at the main restaurant or the lobby Cafe. You enjoy delicious lobster, pasta sushi and much more amazing cuisine: Thirdly, a hotel cannot achieve all of the above without its attentive and helpful staff. The rooms are clean and the hotel is well maintained. If you are in Istanbul, you cannot really chose any other hotel. Lastly, the staff are so good they give an extend late check on request. The Swissôtel’s Bosphorus is a class of its own, with all the Restaurants around closed for only take seats, I enjoyed many excellent dishes over many days at the Hotel.

Dear Mr. K., Thank you for taking the time to leave such a positive review and your kind words. We were so pleased to hear that everything about your stay exceeded your expectations, and you were well looked after by our attentive team. I will ensure your positive words are shared with all our colleagues, and we hope to welcome you back to Swissôtel The Bosphorus, Istanbul on many future occasions. With kindest regards, Guest Services

always a good experience

Customer review rating 4.5/5

Ali E. Couples - 15/02/2021 Confirmed reviews ALL

perfect location, good services

Sayın Ali Bey , Swissôtel The Bosphorus , Istanbul ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Unforgettable experience

Customer review rating 5.0/5

Jonah Couples - 14/02/2021 Confirmed reviews ALL

All the staff were extremely helpful and friendly. We especially enjoyed breakfasts with a stunning view and premium service. We were always very well taken care of by Yilmaz who was attentive, positive and remembered our orders. It was a bonus that the pool was open. It was always effortless to reserve and the facilities and service were excellent, and the friendly staff, hot tub and amenities were highlights. The hotel concierge was always very warm and professional and assisted us with all our needs at all times. We were grateful for the cleaning staff who always did an impeccable job and were very accommodating to our schedule. It’s impossible to forget to mention the stunning view. We were also very impressed and satisfied with all the hotel’s efforts to keep every space clean and sanitized and take all appropriate measures to ensure safety in the pandemic.

Dear Mr. M., Thank you for taking the time to review your visit to Swissôtel The Bosphorus, Istanbul and for writing such a wonderful review. I know future guests will find your comments most useful, and we were delighted to learn that everything exceeded your expectations and you enjoyed all aspects of your visit. I am so pleased you were looked after by our attentive team, and I will have pleasure in sharing your comments with them. We all look forward to welcoming you back to Swissôtel The Bosphorus, Istanbul on many more occasions. Kindest regards, Guest Services

It was great in terms of location, great hospitality

Customer review rating 5.0/5

Shahram M. Business - 13/02/2021 Confirmed reviews ALL

In general, everything was fine, only the breakfast tasted very salty

Dear Mr. M., Thank you for taking the time to review your stay with us and were very glad to read you were pleased with the services rendered to you. We also appreciate your constructive comments is important to us; I have shared your breakfast experience with our directors and the Executive Chef for urgent review. We thank you for your visit and look forward to welcoming you back soon. Kind Regards ,

Well located & good nature good stay

Customer review rating 4.0/5

Anonymous Couples - 09/02/2021 Confirmed reviews ALL

It was a really good experience with every aspect (great staff & room & nature etc) and we dined in the Chalet restaurant which was also a good experience. Only one feedback, for breakfast in such pandemic environment, it was "too too" crowded. I can understand that everyone wants to come late on a sunday; but then I'd suggest to extend the breakfast hours for weekends so nobody feels under risk

Dear Ms. Oya , Thank you for taking the time to share your recent experience with us. We are pleased to learn you were impressed with our location and your positive comments about our friendly staff service means a lot to us. We also appreciate your constructive feedback, and wish to assure your coments are shared witn related management team. Thank you again for your stay and look forward to welcoming you back soon. Kind Regards ,

Good stay

Customer review rating 4.5/5

Nilüfer Ç. Families - 08/02/2021 Confirmed reviews ALL

It was tekaxing and good

Sayın Nilufer Hanım , Swissôtel The Bosphorus , Istanbul ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Super Clean , well done job.

Customer review rating 5.0/5

Serhat S. Business - 07/02/2021 Confirmed reviews ALL

Me and my family are always happy to stay here. We loved it. Especially many THANKS to Burak Gulgun at Lobby Cafeteria. Awesome hospitality by him. And All the workers at the restaurant. Thanks Again.

Dear Mr.S., We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus, Istanbul. We are delighted to hear you have enjoyed your stay with us, it is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. If we may, we would like to ask for your assistance in sharing your positive experiences with other guests by adding few words and comments on Tripadvisor; www.tripadvisor.com. Should there be anything further that we can assist you with at this moment or in the future, please do not hesitate to contact us. In the meanwhile we remain with our best wishes. Zeynep Sarıyar Guest Services
Customer review rating 5.0/5

Ilker A. Families - 07/02/2021 Confirmed reviews ALL

We felt like home!!

Sayın Ilker Bey , Swissôtel The Bosphorus , Istanbul ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Evinizden uzakta size bir ev ortamı yaşatmış olmamoız bizleri çok mutlu etmiştir.Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Hizmetlerimiz ile ilgili görüşlerinizi bizlerle paylaştığınız için bir kez daha teşekkür eder, bir başka seyahatinizde size tekrar hizmet vermekten mutluluk duyacağımızı belirtmek isteriz. Saygılarımızla,

Beautiful stay

Customer review rating 4.0/5

Anonymous Business - 05/02/2021 Confirmed reviews ALL

Room had a wonderful view overall it was a nice and comfortable stay.

Sayın Arkin Bey , Swissôtel The Bosphorus , Istanbul ‘da gerçekleşen konaklamanız ile ilgili görüşlerinizi paylaştığınız için teşekkür ederiz. Siz misafirlerimizin olumlu görüşlerinizi bilmek, bizler için her zaman büyük önem taşımaktadır. Uzun süre konaklamanız ardından ,aşağıda yapmış olduğunuz değerlendirme kısmında ,kahvaltı & temizlik konusundaki puanlamanız daha düşük olduğunu görmekteyiz.Bu hususlarla ilgili detaylı bilgi vermeniz bizleri çok mutlu edecektir.Müsait vaktinizde tercih ettiğiniz iletişim bilgilerinizi paylaşmanız halinde konaklamanız ile ilgili daha detaylı bilgi edinmek bizim için çok önemlidir. Otelimize göstermiş olduğunuz ilgiye teşekkür eder, sizleri en yakın zamanda tekrar ağırlamayı dileriz. Saygılarımızla, Misafir İlişkileri

Very clean,Friendly staff,very organised in all aspects

Customer review rating 5.0/5

Mahboub M. Families - 01/02/2021 Confirmed reviews ALL

I was very satisfied with service and willingness to help by staff

Dear Mr. M., We very much appreciate your comments regarding your stay at the Swissôtel The Bosphorus, Istanbul. We are delighted to hear you have enjoyed your stay with us, it is always a pleasure to receive such positive feedback and I will be delighted to share your kind comments and compliments with all our colleagues. If we may, we would like to ask for your assistance in sharing your positive experiences with other guests by adding few words and comments on Tripadvisor; www.tripadvisor.com. Should there be anything further that we can assist you with at this moment or in the future, please do not hesitate to contact us. In the meanwhile we remain with our best wishes. Zeynep Sarıyar Guest Services Supervisor

Everything covered perfect

Customer review rating 5.0/5

Sercan K. Couples - 31/01/2021 Confirmed reviews ALL

Details are perfect

Dear Mr. K., Thank you for taking the time to review your stay with us and were very glad to read you were pleased with the services rendered to you. Thank you again for choosing Swissôtel The Bosphorus for your stay in Istanbul and look forward to welcoming you back soon. Kind Regards , Guest Services

Nice view

Customer review rating 4.5/5

Viktor Business - 27/01/2021 Confirmed reviews ALL

I've had a pleasant experience staying at your hotel. The room was comfortable, with a nice view, and I liked the wide choice of meals for breakfast.

Dear Mr.Viktor Thank you for taking the time to share your recent experience with us. We are pleased to learn you were impressed with our location and your positive comments about our friendly staff service means a lot to us. We also appreciate your constructive feedback, and wish to assure your coments are shared witn related management team. Thank you again for your stay and look forward to welcoming you back soon. Best Regards ,

Well located, spacious rooms with Bosphorus view

Customer review rating 3.5/5

M. Solo - 26/01/2021 Confirmed reviews ALL

Food experience should be improved.

Chér Mr M., Nous vous remercions d'avoir pris le temps de partager votre expérience au Swissôtel The Bosphorus. Nous prenons également note de vos commentaires, concernant le menu nous les partagerons avec le Chef Exécutif.Pouvez vous partagez avec nous plus de détails concernant nettoyage des chambres et rafraîchissements pour améliorer notre service. J'espère vivement que vous reviendrez au Swissôtel The Bosphorus à l'avenir, pour vous offrir une expérience Swissôtel vraiment mémorable. Nous salutation distinguees.
Customer review rating 4.0/5

Ghazwan A. Couples - 20/01/2021 Confirmed reviews ALL

Good but not fully satisfied, my booking was without breakfast because I thought restaurants and cafes are open in Istanbul but unfortunately every thing close and only take away. Then I request your reception to add breakfast meal coast to my reservation but they refused!!! Also I send message through booking.com requesting the same but also your stuff refused then finally I found my self forded to pay 250 TL per person for one buffet which I can’t eat all. Me and my wife paid daily 500TL for breakfast!!! I found this behave not gentle especially with guest visited your hotel for first time and daily take dinner in your restaurant . You can check my account and saw that . My room number was 1238...

Awesome stay and location

Customer review rating 5.0/5

Ahtsham R. Solo - 17/01/2021 Confirmed reviews ALL

Overall a fantastic experience with everything. The staff were extremely helpful and professional, the restaurant and spread were great and the rooms were clean and as I had the corner room for the last two days, the view was perfect...definitely considering another trip and will select the same hotel for sure!!

Dear Mr. R., We are pleased to read that you had enjoyed your stay at Swissôtel The Bosphorus and were impressed with our facilities, amazing views and hospitable service of our team. We highly appreciate your wonderful feedback, and we hope welcome you back in the near future. Best Regards,

Nice stay

Customer review rating 4.5/5

Serghei Families - 14/01/2021 Confirmed reviews ALL

Everything was ok except the sim card that was left for me at reception, but lost by the time we arrived. It was found the next morning. Also there was a problem ordering food in the room late night, as the system did not allow ordering anything from the night menu, except for children menu that was open :)) Other than that, the service was perfect.

Dear Mr. S., Thank you for sharing your comments with us regarding your recent stay at Swissôtel The Bosphorus. I was pleased to learn that you enjoyed your stay overall.Nevertheless we were sorry to read that you have faced some inconvenience for ordering food at the night time and wish to assure your coments are shared witn related management team. Once again thank you for staying with us and we hope to welcome you again in the near future. Best Regards

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