Swissôtel The Bosphorus - Istanbul 5 stars

Customer review rating (ALL Rating) 4.7/5 3,953 reviews

Swissôtel The Bosphorus - Istanbul - Image 1
Swissôtel The Bosphorus - Istanbul - Image 2
Swissôtel The Bosphorus - Istanbul - Image 3
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Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas, 34357 ISTANBUL, Turkey

Description

Hotel extras

  • Located at the heart of the city (on the Bosphorus)

  • Large variety of room product with sea and garden view

  • 60,000 square meter of gardens

  • Largest meeting room (Fuji Ballroom) has 1,100 seating capacity

  • 10 minutes walking distance to shopping district Nisantasi

Our accommodation(s)

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Hotel location

Swissôtel The Bosphorus - Istanbul

Visnezade Mah Acisu Sok, NO 19 Macka, Besiktas
34357 ISTANBUL
Turkey

GPS:41.041614, 28.997568

Telephone
Fax +90 212 326 11 22

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.7/5  3,953 reviews

Customer review rating 5.0/5

Albena A. Solo - Confirmed reviews ALL

Always perfect

Dear Guest, We would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus. We are pleased to learn you had a great stay with us. Your positive comments about the level of hospitable service received from our team means a lot to us. We thank you for your visit and hope to welcome you back to our hotel very soon! Sincerely, Guest Services

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

The first time i stayed in this hotel was 2020, since then i come back every now and then for a staycation. This time was just different from the moment i parked infront of the hotel were the guy ran to the fancy car ahead of me rather than asking me if i needed help, then the check in dest were Ms. Cennet Buse left a very negative impression i was excited that after a week of full shifts as an emergency doctor i got to spend a joyful time with my kids. I started asking her questions but she expressed it clearly that she was bothered by my questions and kept interrupting me, at some point i told her that she was so impatient (sabirsiz) then she asked if i had any permission from the father to have my girls with me and this was a first time staying in 5 stars hotels all over Istanbul. I had to show her my name on the back of my Girl’s ID but her behavior was just disappointing and really a bad start to the staycation. 2. I went for iftar in the sabrosa restaurant and at the door they told me there is discount for hotel members but i paid full amount. 3. We tried the salt pool and it smelled like sewage it really smells like an actual toilet . Thank you

Customer review rating 5.0/5

Philip C. Couples - Confirmed reviews ALL

From the greeting at arrival to the farewell at departure - the whole experience was first class - so much so that we are returning in October for a short Winter break. Special mention to Ali on level 17 and Kira in Madhus Restaurant.

Dear C. Would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus. We are very pleased that you had a wonderful stay with us. Your comments are a great motivation to us all. Please be assured we have conveyed your sentiments to our team especially Ali and Kira.. We thank you for your visit and hope to welcome you back again soon. Best Regards , Guest Services

Customer review rating 5.0/5

Neslihan G. Couples - Confirmed reviews ALL

Friendly and polite staff, always helpful. The location was very convenient, and we truly enjoyed our stay.

Dear Guest Would like to thank you for taking the time to share your experience at the Swissôtel The Bosphorus. We are very pleased that you had a wonderful stay with us. Your comments are a great motivation to us all. Please be assured we have conveyed your sentiments to our team especially Cenk Arikan and Asena.. We thank you for your visit and hope to welcome you back again soon. Best Regards , Guest Services

Customer review rating 4.0/5

Jeffrey L. Business - Confirmed reviews ALL

Checking in we got a room on the 18th floors, I got a nice birthday cake. After two 2 nights staying, problems with the air-conditioning and a terrible smell of sigarets. New room to 12th floor, less nice view, again problems with AC unfortunately.

Dear L., Thank you for taking the time to review your stay with us and for choosing what we hope feels like your home away from home at the best address in town. Your kind comments are a great source of motivation for our entire team, and we will be delighted to share your sentiments with them. We would also like to kindly inform you that our smoking rooms are located only on designated floors, and smoking in non-smoking rooms is subject to a penalty, as clearly stated in our policies. We sincerely apologize for any discomfort you may have experienced due to another guest not adhering to these rules. Furthermore, we truly appreciate your thoughtful feedback regarding our Executive Lounge; please rest assured that your comments are being carefully reviewed. We are also sorry for the inconvenience you experienced with the air conditioning and will ensure closer attention to this matter moving forward. Thank you once again for your valuable feedback. We hope to have the opportunity to welcome you again and provide you with a smoother and more satisfactory stay experience. Kindest regards, Guest Services

Other web-users rate our hotel

  • 1,073 reviews 8.8/10 Location
  • 1,980 reviews 9.1/10 Room
  • 4,211 reviews 9.3/10 Service
  • 8 reviews 7.1/10 WiFi
  • 998 reviews 8.4/10 Food
  • 740 reviews 8.8/10 Amenities
  • 727 reviews 8.8/10 Cleanliness
  • 724 reviews 9/10 Vibe

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