Rixos Downtown Antalya Hotel 5 stars

Customer review rating 4.3/5 4,206 reviews

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Room 1

Rixos Downtown Antalya
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+ 18 Services

Hotel extras

  • Meetings & Events

  • Free transfer & access to The Land of Legends

  • Sports Hotel

  • Central location

Hotel location

Rixos Downtown Antalya

Sakip Sabancibulvari
Sakip Sabanci Bulvari Falez Mevk
Muratpasa Antalya
07050 antalya
turkey

Tel: +902422494949

Fax: (+90)242/2492900

Check-in from 14h00

Check out up to 12h00

  • By plane

    ANTALYA AIRPORT At 18km / 11.18 miles

GPS :36.88463, 30.66988

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Well-being
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • 2 Restaurants
  • 4 Bars
  • Breakfast
    • Buffet Additional charge
Meetings/Events
  • 9 Meeting rooms
Hotel Services And Equipments
  • Hotel informations
    • 360 rooms
    • No room for people with reduced mobility
    • No family room
    • 4 connecting rooms
    • 360 non-smoking rooms
    • 8 floors
  • Languages spoken at the hotel
  • Laundry / Valet Services
    • Dry cleaning / Ironing
  • Wi-Fi
    • High Speed WiFi
    • WiFi in the communal areas
    • WiFi at the hotel
    • High Speed internet
  • Elevator to all floor
  • Check In & Check-out facilities
    • Express check-out
  • Concierge
    • Concierge
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Hotel parking
    • On site
    • Private
Well-being
  • Hotel swimming pool
    • Outside
    • On site
  • Hotel fitness center
    • On site
Family
  • Equipements for children
    • Bottle Warmer
  • Services for children
    • Childrens Club for 6 to 12 years
    • Childrens Club for 4 to 6 years
    • Play area

Our accommodation(s)

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 731

  • Maximum capacity: 600 people

Find out more

Our guest reviews for
Rixos Downtown Antalya

100% genuine reviews from our guests

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ALL Rating 4.3/5

4,206 reviews

TripAdvisor Rating 4.5/5

2,301 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Well located, landscaping around is excellent

Customer review rating 4.5/5

Mahmoud A. S. Couples - 17/10/2021 Confirmed reviews ALL

Quiet, comfortable, well priced

Dear Mahmoud A., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

The room smells bad

Customer review rating 1.5/5

M. Families - 17/10/2021 Confirmed reviews ALL

The room smells bad and the food is repeated every day and very weak

Dear Hmoda M., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Good location, friendly staff, customer relations very responsive, clean

Customer review rating 5.0/5

Walid F. Couples - 17/10/2021 Confirmed reviews ALL

Very satisfied, I asked the customer relations to change my room for fully sea view and they were very responsive.Yasmeen from customer service arranged everything professionally and satisfactorily. View from room is wonderful

Dear Walid F., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Paradise

Customer review rating 5.0/5

Anonymous Couples - 17/10/2021 Confirmed reviews ALL

Everything was perfect, even better than we expected. Meal, free time activity, all was TOP.

Dear Radovan D., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Well located

Customer review rating 5.0/5

Merita Friends - 16/10/2021 Confirmed reviews ALL

Fantastic location, food, everything clean, great service

Dear Merita T., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Not a good stay

Customer review rating 2.5/5

Ahmad E. S. Couples - 16/10/2021 Confirmed reviews ALL

Not satisfied

Dear Ahmad El s., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

U r House keeping manager he don’t know how ro talk wait the gust

Customer review rating 0.5/5

My N. I. A. I. L. T. H. T. W. I. C. T. T. T. S. H. B. U. R. H. K. M. D. K. H. T. T. W. G. I. A. R. V. V. U. Couples - 16/10/2021 Confirmed reviews ALL

U r House keeping manager he don’t know how ro talk wait the gust i like the hotel but i don’t like the service which u have thanks bye

Dear Gulmir A., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Amazing

Customer review rating 4.0/5

Sarah Y. Families - 16/10/2021 Confirmed reviews ALL

We loved it

Dear Wael F., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good stay

Customer review rating 4.5/5

Elena Z. Business - 14/10/2021 Confirmed reviews ALL

Very comfortable rooms. Nice service. But too far to the beech

Уважаемая Елена Заграничная, Мы очень ценим ваши комментарии относительно вашего пребывания в Rixos Downtown Antalya. Всегда приятно получать положительные отзывы. Я поделюсь вашими комментариями с нашей командой. Я уверен, что эта обратная связь послужит воодушевлением для всех наших сотрудников, поскольку мы стремимся постоянно улучшать качество наших услуг. Благодаря своему расположению, наш отель выходит на пляж сверху, но наше расстояние до пляжа составляет около 300 метров. Хотим отметить, что мы ждем вас снова в ближайшее время в нашем отеле, откуда открывается великолепный вид. Еще раз благодарим вас за то, что поделились своим опытом, мы хотели бы отметить, что мы ждем вас снова как можно скорее в нашем отеле, откуда открывается великолепный вид. С уважением

Perfect location in Antalya

Customer review rating 5.0/5

Sari M. Couples - 13/10/2021 Confirmed reviews ALL

During our stay, we were extremely surprised at how perfectly located this hotel is. The access to the beach, stores, bars, museums and more were all at walking distance. You also get access to a beach location for Rixos’ members with so many different benefits.

Dear Sari M., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

very good stay

Customer review rating 4.0/5

Philippe Couples - 13/10/2021 Confirmed reviews ALL

overall very good experience, very friendly staff, resort location is perfect, food and beverage excellent the renovated rooms are wonderful we had a very relaxing 10 day stay and a few more days would have been more than welcome we will certainly consider to return to the Rixos next year

Dear Philippe T., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Good facilities

Customer review rating 3.5/5

Maurice C. Solo - 13/10/2021 Confirmed reviews ALL

All staff friendly and helpful. Very unhappy with the loud disco music especially as I had requested a quiet room. Sould be closed at 23 hours at the latest so everyone can enjoy their sleep.

Dear Maurice Edmund C., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

exelent location and very good service

Customer review rating 4.5/5

Amer Couples - 12/10/2021 Confirmed reviews ALL

Profesional staff..good service..beautiful landskeape..exelent food..very clean hotel..problems with demagnetized key cards...

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely,

Amazing location, good stay, friendly staff, opportunities for sports, peaceful rest

Customer review rating 4.0/5

Anastasia Families - 11/10/2021 Confirmed reviews ALL

Rixos hotels are a guarantee of quality and this hotel is no exception. We enjoyed our stay at the Rixos Downtown Antalya, the hotel has a wonderful location and it is a real oasis in the heart of the city. Our room had a sea view and it was a great pleasure. The staff at the hotel is very friendly, everyone tries to pay attention to all guests. Especially I would like to mention a beverage manager Mehmet. He is so attentive to the guests and he even knows the preferences in drinks before one order. The hotel has a very modest animation. Mostly I want to thank Mustafa, he arranged light activities that brought variety. Different events were organized every evening, sometimes cover bands came, sometimes there were DJ sets, also some professional musicians were invited for playing piano in the lobby bar. In general, the hotel has a special atmosphere of relaxation and serenity. We came to Rixos Downtown because there were no noise and fuss, only calmness. A nice bonus was the possibility of a free trip with a transfer to the Land of Legend Park, which we recommend to visit. The food was varied, everyone will be able to make a choice and will be satisfied with it. I lowered the points for the beach, because I think it needs to be updated, but in general everything was fine for us. We really enjoyed our staying in the hotel and we will definitely visit the Rixos chain in the future and advise to all to do it.

Dear Marina I., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

Very horrible staff, service and very old furniture which is in bad condition

Customer review rating 0.5/5

Al W. Couples - 11/10/2021 Confirmed reviews ALL

Very horrible staff, service and very old furniture which is in bad condition. They give the iron machine for 30 mins only which is so unprofessional and i never saw something same throughout my entire life.

Dear Al A., Thank you for taking the time to tell us about your experience at the Rixos Downtown Antalya. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Rixos Hotels, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

Best hotel in Antalya

Customer review rating 5.0/5

Jiji Solo - 11/10/2021 Confirmed reviews ALL

Everything was perfect. The food is delicious and varied. The staff was friendly and always helpful. The hotel had everything to make you confortable and happy. I will be certainly coming back

Dear Jihane T., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

A fantastic stay, I will repeat my journey with my family again in Shaallah

Customer review rating 4.5/5

Al-ghabsha M. Couples - 10/10/2021 Confirmed reviews ALL

Fantastic, But I hope that the heated pool was ON during my stay as the water was a little bit cold and I could not enjoy the swimming pool.

Dear M. A., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Our heated pool opens as of November. Since the air temperatures are high in Antalya, the heated pool can create germs, so it is opened in slightly colder weather. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

everything was very good

Customer review rating 5.0/5

Ali.khoshkholghsima Couples - 08/10/2021 Confirmed reviews ALL

clean room with great view . every day room cleaning. kind and polite staff. we had grat honeymoon in rixos downtown.

Dear Ali K., We very much appreciate your comments regarding your stay at the Rixos Downtown Antalya. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

antalya stay

TripAdvisor rating 4.0/5

Alkis212 07/01/2021 TripAdvisor review

very good hotel,beautifull surroundings. merve and her director( mohammed i think) at guest relations very helpfull.perfect pool ,and view.7 mehmet also very close to the hotel. i will definitely return.

Dear '' Alkis212 '' We would like to thank you for taking the time to share your experience at Rixos Downtown Antalya Hotel. It is great to read you felt welcome with the hospitable level of service provided by our team, especially Merve and her manager. We will be certainly be sharing your kind sentiments, who will appreciate your kind words.We love to hear feedback about guests' stays, and are delighted to hear that everything exceeded your expectations! On behalf of Rixos Dowtown Antalya Hotel family, look forward to welcoming you back again soon. Best Regards,

Central located 5* AI Hotel in Antalya

TripAdvisor rating 4.0/5

Stefan V 12/11/2020 TripAdvisor review

A super stay, just one point that should be changed for Corona safety: As most people to not give attention to the 2 person or same family lift/elevator rule, I would suggest to rather introduce compulsory mask wearing as alternative

Dear Guest Stefan V, First of all, thank you for choosing Rixos Downtown Antalya for your accommodation, and also leaving a feedback about your stay. Feedbacks from our precious guests’ are the most significant aspect of guest satisfaction. Rixos Downtown Antalya is located at the heart of Antalya as an All-Inclusive City-Resort, which gives opportunity to experience the unique atmosphere with the beautiful sea and mountain view combined with nature if you would like to have a serenity, and also a chance to be close to the main attractions of the town. Rixos Downtown Antalya is one of the most preferred hotels for who are interested to experience city life at Antalya. We operate our facility with the Covid-19 Certification approved by Turkey Ministry of Health and we care about your health and safety. In cause of Covid-19 Pandemic, we have taken all the possible precautions to make our guests’ feel safe and sound. At almost every corner of our facility, our guests are able to find sanitizer, masks and well-trained staff about Covid-19 in case of assistance. In the rooms, we provide all the hygiene and sanitation amenities to our guests. There is nothing more important than the health and safety of our precius guests and personnel. At the entrance of the main restaurant, our colleagues distribute face masks and provide the information that the guests need to cover their face with a mask during the buffet line. Also, there is a thermal camera to check the body temperatures of the guests in case of any risk. If there is a guest that does not wear the mask, we as a Rixos Downtown Antalya team members, warning the guests in a kind way. We keep the guest satisfaction as our priority purpose, so this is really important for us to provide an excellent service to you precious guests and create memorable moments at our hotel. We would like your expectations to be met during your journey at our hotel. Our hospitality perception offers the guests’ “to feel like a home” at the Rixos Downtown Antalya. Looking forward to have you as our guest again at back Rixos Downtown Antalya as soon as possible! Sincerely, Özge ÜYE CRM Agent

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