Rixos Downtown Antalya - The Land Of Legends Access 5 stars

Dear Louis, Thank you very much for taking the time to share your wonderful feedback and for awarding your stay a perfect score. We are delighted to know that your family holiday at Rixos Downtown Antalya was such a positive and memorable experience. It is a pleasure to read that you appreciated the beauty of the hotel, the quality of our food, the comfort of the rooms and beds, and especially the friendliness and helpfulness of our team. Your kind words are a great motivation for all of us and confirm that our efforts to deliver a high standard of service are truly valued. Thank you as well for your strong recommendation. We would be very happy to welcome you and your family back again in the future for another amazing stay. Kind regards,

Dear Annet K., Thank you for taking the time to share your detailed feedback regarding your family stay at Rixos Downtown Antalya – The Land of Legends Access. We are delighted to hear that you enjoyed your stay with your family, from the spacious rooms and attentive service to the children’s amenities, spa, and our vitamin bar. It is especially rewarding to know that your toddler’s needs were well accommodated with organic purées and baby-sitting services. We would like to kindly highlight that during the winter season, Rixos Downtown Antalya operates under a winter concept. This means that some outdoor facilities, including the beach and certain rides at the Land of Legends, may not be available. Updated information about all operating facilities and schedules is always made accessible to our guests throughout the hotel, allowing them to plan their activities accordingly. We also appreciate your constructive comments regarding room doors, bathroom lighting, and additional cleaning requests. Our housekeeping and maintenance teams have been informed and continue to ensure that all rooms meet our high standards of comfort and cleanliness. We are very pleased to hear that, despite these minor observations, you would choose Rixos again for future trips. Your kind words and trust in our team are greatly appreciated, and we look forward to welcoming you and your family back for another memorable stay. Warm regards,

Dear Joanna T., Thank you for taking the time to share your detailed feedback regarding your stay at Rixos Downtown Antalya – The Land of Legends Access. We truly value all guest feedback as it allows us to continuously improve our services. We are pleased to hear that you appreciated the outstanding service from our waiting staff, the fun and engaging activities at the kids club, and the comfort of our heated pool. At the same time, we note your observations regarding the restaurant variety, bar service, lift waiting times, and room décor. Your comments have been shared with the relevant departments to help us enhance these areas. We continuously strive to maintain cleanliness, comfort, and an enjoyable experience for all our guests, and we will use your feedback to ensure improvements where needed. Thank you again for your review. We hope to have the opportunity to welcome you and your family back in the future and provide an even more seamless and enjoyable experience. Warm regards,

Dear Mr. Muhammad R. A. K., thank you very much for taking the time to share your feedback following your family stay at Rixos Downtown Antalya. We are delighted to learn that you had a very good overall experience and that our central location contributed positively to your stay. It is especially pleasing to see your high ratings across many areas, including cleanliness, breakfast selection, our team’s service, dining experiences, pool, kids’ services, fitness center, and our sustainability initiatives. Your appreciation of our efforts toward sustainable food practices and reducing single-use plastics is truly valued. We also note your comments reflected in the arrival and accommodation scores. Please be assured that such feedback is carefully reviewed as part of our continuous commitment to refining service quality and guest comfort, particularly for families. While we regret that some aspects did not fully reach a perfect score, we are grateful that you still felt confident recommending our hotel to others. Thank you once again for choosing us for your family holiday. We hope to have the pleasure of welcoming you and your family back for another enjoyable stay in the future. Kind regards,

Dear Mr. R., Thank you for taking the time to share your detailed feedback following your stay at Rixos Downtown Antalya. We are pleased to read that you found the hotel comfortable and appreciated the friendliness of our team, as well as the high standards of accommodation and cleanliness. At the same time, we note your comments regarding the buffet variety and the perception of limited activities during the winter season. As a city resort operating year-round, our winter concept is designed to focus on comfort, wellness facilities, and a more relaxed atmosphere, while certain outdoor activities and seasonal variations may be more limited compared to the summer period. Nevertheless, your remarks regarding menu diversity are valuable and have been shared with our Culinary Team for ongoing evaluation within our concept standards. Guest feedback such as yours plays an important role in helping us continuously refine our services. We hope to have the opportunity to welcome you again in the future and provide an experience that fully meets your expectations. Kind regards,