Rixos Downtown Antalya - The Land Of Legends Access 5 stars

Customer review rating (ALL Rating) 4.5/5 3,174 reviews

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Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya, 07050 ANTALYA, Turkey

Description

Hotel extras

  • Central location

  • Meetings & Events

  • Free transfer & access to The Land of Legends

  • Sports Hotel

Our accommodation(s)

Hotel location

Rixos Downtown Antalya - The Land Of Legends Access

Sakip Sabancibulvari, Sakip Sabanci Bulvari Falez Mevk, Muratpasa Antalya
07050 ANTALYA
Turkey

GPS:36.88463, 30.66988

Telephone
Fax +90 242 249 29 00

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  3,174 reviews

TripAdvisor Rating  4.6/5  4,837 reviews

Terrible experince

TripAdvisor rating 1.0/5

Maryam M TripAdvisor review

I’ve been to this hotel for 3 nights. It’s beautiful and big with great facilities but the most terrible thing is cats everywhere! Even in restaurant inside the hotel on the table on the chairs everywhere!!!terrible!The worst thing is that a big cat jumped on me while I was eating breakfast on the second day and I almost fainted of fear I cried a lot because I was scared to death. I had to get four doses of the rabies vaccine after that. Terrible experience!my trip was ruined completely. The worst point is that they don’t care about this thing and justify we can’t scape them away!! I Never ever come back there.

HONEST REVIEW!

TripAdvisor rating 2.0/5

72medoa TripAdvisor review

First of all We came to the hotel to celebrate our anniversary and we booked for 4 days But we were very disappointed with the experience As when we arrived to the room they put for us literally two apples and one orange juice and some balloons on the bed .. i mean we have been to other 5stars hotels to celebrate before but our experience and expectations didn’t meet at all …. The room itself we booked a king bed but what we had was two single beds that were joined together It was very uncomfortable for us during our stay The mirrors were all dirty and full of finger prints and the bathroom was not cleaned properly… When it comes to food it was sooo basic and boring As during our 4 days stay EVERYDAY the food was the exact same thing nothing special dinner and lunch are the same menu And even during snack time between lunch and dinner it was the remaining food from breakfast with some boring sandwiches… The hotel has couple of la cart restaurants which you are only allowed to visit ONCE for free if you are staying for 5 nights and more or if you want to make a reservation you pay 75€ for person!!!!! I don’t usually write reviews tbh but this time i was very disappointed and would never come back again ..

Customer review rating 4.0/5

Esma B. V. D. G. Families - Confirmed reviews ALL

The location of the hotel is perfect. Very easy to travel to other places in Antalya for sightseeing and shopping. The hotel is beautiful. The food and drinks are satisfying. However, they have to find a solution for a lack of sitting place in the lobby. If you are unlucky, you simply cannot sit. The same goes for the restaurant. The quality of the service is average. If you want to have a drink, you have to get it yourself - and stand in line, often for minutes. The quality of the workers differs tremendously. Some are very helpful and kind, while others give you the impression they would rather work somewhere else because they greatly dislike dealing with hotel guests. If you ask them for anything, they look at you as if you are a tremendous burden for them. For example, we wanted to get one of the waiters to clean the table and he simply refused to do so, even though official dinner time had not ended yet. The hygiene in the rooms and toilets is good. The cleaning ladies do their work very well. Kids entertainment is very good, our daughter loved Kids Club.

Sayın Esma B. V. D. G., Otelimizde gerçekleştirdiğiniz aile konaklamanız sonrasında değerli geri bildiriminizi paylaştığınız için teşekkür ederiz. Yorumlarınız, hizmet kalitemizi geliştirmemiz açısından bizim için önem taşımaktadır. Otelimizin merkezi konumu ve sunduğu imkânlardan memnun kalmanız bizi mutlu etti. Ayrıca odalar ve temizlik hizmetlerimizle ilgili olumlu puanlarınız için teşekkür ederiz. Kids Club aktivitelerinin de kızınız tarafından beğenilmiş olması bizim için ayrı bir memnuniyet kaynağıdır. Yoğun dönemlerde, özellikle lobi ve restoran alanlarında oturma yeri konusunda zaman zaman kısıtlamalar yaşanabilmektedir. Bar ve restoran hizmetlerimizdeki yoğunluk, bazı saatlerde misafirlerimizin beklemesine yol açabilir; buna rağmen personelimiz her zaman hizmet vermeye özen göstermektedir. Personel performansındaki farklılıklar, eğitim ve organizasyon süreçlerimiz kapsamında sürekli gözden geçirilmekte ve iyileştirme çalışmaları yapılmaktadır. Geri bildiriminiz ilgili departmanlarımıza iletilmiş olup, kapasite planlaması ve personel organizasyonu konularında değerlendirmeye alınmıştır. Değerli görüşleriniz için tekrar teşekkür eder, sizi gelecekte otelimizde yeniden ağırlamaktan memnuniyet duyarız. Saygılarımızla,

Customer review rating 5.0/5

Karen L. L. Couples - Confirmed reviews ALL

Great hotel, fabulous location. The staff go above and beyond to help with everything you need. Definitely recommend.

Dear Ms. L., Thank you very much for taking the time to share such a wonderful and detailed review of your stay at Rixos Downtown Antalya – The Land of Legends Access. We are truly delighted to learn that you enjoyed our prime location, the comfort of your accommodation, the cleanliness, dining experiences, and especially the Adults Only (16+) areas, which we are pleased were a great advantage for your holiday. Your kind words about our team mean a great deal to us — knowing that our staff “go above and beyond” is the highest compliment we could receive. We also sincerely appreciate your positive feedback regarding our sustainability efforts and eco-friendly initiatives. Caring for our guests while respecting the environment is a core value of Rixos Hotels, and your recognition is very encouraging. It is especially rewarding to hear that you have already booked to return in May. We will be more than happy to welcome you back and look forward to offering you another exceptional stay, along with our exciting summer entertainment programme. Thank you once again for your trust, your recommendation, and your kind support. We look forward to welcoming you back to sunny Antalya very soon. Warm regards,

Customer review rating 4.5/5

Stephen L. Couples - Confirmed reviews ALL

From start to finish a very pleasant and enjoyable stay , made possible from the support of the hotel staff , Hotel is well positioned for visits to old town and new town Antalya and for long beach walks

Dear Mr. L., Thank you very much for taking the time to share your kind and detailed feedback regarding your recent stay at Rixos Downtown Antalya. We are delighted to learn that you had a pleasant and enjoyable experience from start to finish, and that our team’s friendliness and support contributed positively to your stay. Your appreciation of our central location, with easy access to both the Old Town and New Town as well as opportunities for scenic beach walks, is greatly valued. We also thank you for your constructive comment regarding certain areas of the rooms. Please be assured that such feedback is carefully reviewed and shared with the relevant departments as part of our ongoing maintenance and improvement plans. It is especially rewarding to see your high ratings across most service areas and your willingness to recommend both our hotel and the ALL Accor loyalty program. This is a strong motivation for our team to continue delivering high standards of service. We truly appreciate your trust in our hotel and look forward to welcoming you back for another enjoyable stay in Antalya. Kind regards,

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Other web-users rate our hotel

  • 1,791 reviews 9.1/10 Location
  • 2,200 reviews 7.9/10 Room
  • 4,723 reviews 9/10 Service
  • 105 reviews 6.7/10 WiFi
  • 3,073 reviews 8/10 Food
  • 1,443 reviews 8/10 Cleanliness
  • 1,408 reviews 8.3/10 Amenities
  • 785 reviews 8.1/10 Comfort

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