Swissôtel Resort Bodrum Beach 5 stars

Customer review rating (ALL Rating) 4.8/5 395 reviews

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Swissôtel Resort Bodrum Beach - Image 1
Swissôtel Resort Bodrum Beach - Image 2
Swissôtel Resort Bodrum Beach - Image 3
Swissôtel Resort Bodrum Beach - Image 4
Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi, 48400 BODRUM, Turkey

Description

ALLSAFE approved hotel

Hotel extras

  • Directly lies on the waterfront

  • Large variety of room product with sea and garden view

  • Walking distance to nearest town Turgutreis

  • Private easily accessible beach

  • Pürovel Spa & Sport facilities over 1700 m2 with indoor pool.

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Our accommodation(s)

Hotel location

Swissôtel Resort Bodrum Beach

Gazi Mustafa Kemal Bulvari 42, Turgutreis Mahallesi
48400 BODRUM
Turkey

GPS:36.980397, 27.257578

Telephone
Fax +90 252 311 33 34

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.8/5  395 reviews

TripAdvisor Rating  4.5/5  540 reviews

Just wow

Customer review rating 5.0/5

Anonymous Couples - Confirmed reviews ALL

This is the best hotel I’ve ever seen and stayed at. It’s extremely clean and the staff are so kind and helpful. I can’t wait to come back just to stay here! I Also the faculties here are top notch

Dear Mariam O., We very much appreciate your comments regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

A truly unpleasant and unsanitary experience'

TripAdvisor rating 1.0/5

Haluk B TripAdvisor review

The hotel was like a ghost town, it was understaffed and poorly serviced. The toilets by the beach had no water, and the manager gave me attitude when I complained. Instead of apologizing and trying to make it up to us, he asked me if I had any idea about the scarcity of water problem in the Bodrum area. I asked him if he was aware that it was a 5-star hotel charging hundreds of Euros per night, and the lack of water in toilets is unacceptable, not to mention a major health code violation. They didn't even feel the need to put up a warning sign so that guests wouldn't find out about the situation after using the toilet! We had to use drinking water to wash our hands. The minibars were empty and they did not make the room unless you asked them to! The restaurant staff were so uneducated that they believed it was normal to serve wine that was opened 10 days ago. They said they serve white wine within 10 days of opening the bottle and red wine up until 2 weeks after opening the bottle. Naturally, what they served tasted horrible and was returned immediately. It is beyond belief that a hotel within the Siwssotel franchise would be this bad, they should have been mortified by the feedback but they didn't even realize the situation and were so agressive instead of being apologetic. The whole thing was disgusting and if I didn't pay upfront, I would have left after the first night. I would strongly suggest to stay clear off this so-called "resort".

Dear BilgicH, Thank you for taking the time to tell us about your experience at the Swissôtel Resort Bodrum Beach. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Swissôtel, we strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Best Regards, Barış GENÇOĞLU General Manager

Beautiful setting

Customer review rating 4.5/5

Simon Business - Confirmed reviews ALL

Thoroughly enjoyed a two night stay at the hotel for a business offsite. Staff were very pleasant. Room was huge and well equipped. Lovely beach. Beautiful spa and gym. Overall, I was very impressed

Dear Simon John N., We very much appreciate your comments regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

overall good

Customer review rating 4.5/5

Anonymous Business - Confirmed reviews ALL

The hotel was very nice and modern furnished. Season was over therefore it was quite empty however the prices are extremely high even out of season (a burger 20 €)

Dear Alkan B., We very much appreciate your comments regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

The front manager and the team were amazing

Customer review rating 4.5/5

Cyrille Couples - Confirmed reviews ALL

Unforgettable and amazing service thank you Swissotel Bodrum Team!

Dear Cyrille B., We very much appreciate your comments regarding your stay at the Swissôtel Resort Bodrum Beach. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Barış GENÇOĞLU General Manager

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Other web-users rate our hotel

  • 120 reviews 7.1/10 Location
  • 209 reviews 8.7/10 Room
  • 362 reviews 9/10 Service
  • 107 reviews 8.3/10 Comfort
  • 107 reviews 7.9/10 Breakfast
  • 101 reviews 8.7/10 Amenities
  • 97 reviews 9.3/10 Vibe
  • 94 reviews 9.2/10 Cleanliness

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Price from: 1 night for 1 person in the room category identified within the same price range, excluding additional services and breakfast. This refers to the lowest public price, including all taxes (VAT and tourist tax included) for the accommodation concerned, found on https://all.accor.com/ site today, for a one-night stay in the next 20 days. Varies according to period and availability. The price is only guaranteed at the time of booking. All bookings (foreign) are payable in the local currency where the hotel is situated. Only the amount confirmed during the booking in the hotels local currency is guaranteed. An estimated conversion in your local currency may be given for reference but is not part of the contract. Your bank may charge you bank fees and/or exchange fees at the time of payment.