Mövenpick Istanbul Golden Horn 5 stars

Customer review rating (ALL Rating) 4.5/5 191 reviews

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Description

Hotel extras

  • Contemporary design inspired by the history of the Golden Horn

  • Convenient business and leisure location

  • Breath-taking views of the Golden Horn shore

  • 10 minute away from the Old City

  • A ballroom with unique car entrance with elevator

Our accommodation(s)

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Hotel location

Mövenpick Istanbul Golden Horn

Silahtaraga Caddesi No 87, Eyup
34050 ISTANBUL
Turkey

GPS:41.059162, 28.943868

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Culinart Restaurant

Discover an incredible variety of culinary delights inspired by Mediterranean cuisine, along with Swiss classics and Turkish specialities. With an open show kitchen and a pizza oven, CulinArt offers the ideal culinary escape featuring a lavish terrace.

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Our guest reviews

Our guest reviews

100% genuine reviews from our guests

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ALL Rating  4.5/5  191 reviews

TripAdvisor Rating  4.5/5  771 reviews

Certificate of excellence 2023

Excellent hotel

Customer review rating 5.0/5

Jing Y. Couples - Confirmed reviews ALL

Great location - easy taxi pickup, 5 min walk from tram and bus stops, not located in busy/touristy area Fantastic staff - seamless check in/out process, very helpful and professional Excellent standards - rooms were very clean and well-kept

New experience in Mòvenpick

TripAdvisor rating 5.0/5

87imanee TripAdvisor review

It's was good experience the location is good the hotel is Quite room it's ok I was in 607 ,breakfast it was so delicious big thanks for the staff of the restaurant first floor they are very professional and helpful ,also the reception staff and housekeeping

Dear Our Guest, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience. Yours Sincerely, Tolga Akıncı General Manager

Not a 5 star hotel

TripAdvisor rating 3.0/5

Bigbecks Couples - TripAdvisor review

Whilst the hotel was reasonable value especially as booked at the last minute, it didn’t push all the buttons and it most certainly wasn’t a five star hotel. The room was nice but the bathrooms dated. Moreover, it was obvious they were trying to feed off businesses as airport transfer was €100. Location well off the beaten track for tourists. There are better located hotels in Istanbul. Oh, and the sea view was a river view.

Dear Our Guest, Thank you for the feedback of our hotel. I would like to clarify some points you mentioned in your comment. We provide transfer service as luxury and personal service and this has a price, of course. But the decision will belong to our guests. My team always ready to assist our guests for any transfer / transportation. Our hotel is situated in the historic Golden Horn region, known for its rare and splendid beauty. Our guests can easily access the city center and other tourist attractions by private vehicle, taxi or public transportation. Achieving such a breathtaking view sometimes requires minor sacrifices. You may need to check all the information and location before you book the reservation or you can contact us to take the right information. My team will assist you right away. We will be happy if we welcoming you and your guests in near future to our beautiful property and timeless city. Yours Sincerely, Tolga Akıncı General Manager

Not as i excepted.

Customer review rating 2.0/5

Kash Business - Confirmed reviews ALL

The staffs were not welcoming and their frustration was reflected in their communication technique when we checked in late even when we had pre informed them. I suggest investing on training staffs about customer service and communication techniques.

Dear Prakash B., First and foremost we would like to thank you on behalf of the ladies and gentlemen of Mövenpick Hotel Istanbul Golden Horn. We value all your feedback as they guide us, motivate and assist us to improve our service quality. We are sorry for the inconvenience you had. We investigated the problem you mentioned but we couldn’t find anything about it. I would like you to contact our Guest Relations Manager Ms. Zeynep to have conversation about the issues you had. We will be more than happy if we will be honored with the opportunity of welcoming you and your guests in near future to our beautiful property and timeless city. Kindest Regards, Tolga Akıncı General Manager

Impressive Service!

TripAdvisor rating 5.0/5

Lisa P TripAdvisor review

We are treated with a very special treatment since we arrived(Whilst waiting for our key we were treated to a nice coffee on the house by the duty officer) and Zeynep ( customer service manager) treated us with complimentary goodies. The staff and cleaning ladies are all attentive and lovely!Impressive! And lastly but not lease the Arca restaurant is wonderful 😍

Dear Leessa, Thank you for the great review of our hotel! As delighting and satisfying our guests is always a top priority for us, it brings us joy to know that you appreciated the stellar service provided by our colleagues. We will proudly share your valuable feedback with our amazing team. Your lovely review is a firm endorsement of what we can offer our guests and we look forward to welcoming you back for another excellent experience. Yours Sincerely, Tolga Akıncı General Manager

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Other web-users rate our hotel

  • 343 reviews 7.4/10 Location
  • 531 reviews 8.3/10 Room
  • 1,353 reviews 9.6/10 Service
  • 316 reviews 9/10 Food
  • 272 reviews 8.8/10 Cleanliness
  • 271 reviews 8.7/10 Breakfast
  • 147 reviews 9.1/10 Vibe
  • 92 reviews 8.6/10 Amenities

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