Rixos Premium Bodrum 5 stars

Customer review rating (ALL Rating) 4.5/5 1,158 reviews

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Description

Hotel extras

  • Luxury private villas

  • Events on The Island

  • Amazing nature

  • Healthy cuisine

  • Extensive entertainment

Our accommodation(s)

Hotel location

Rixos Premium Bodrum

Zeytinlikahve mevkii
48400 BODRUM
Turkey

GPS:37.09478, 27.49268

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.5/5  1,158 reviews

TripAdvisor Rating  4.5/5  5,461 reviews

Disappointing...!

TripAdvisor rating 1.0/5

sevim A TripAdvisor review

I booked this holiday as a very important and potentially one of our final holidays all together due to my father in laws health. As you are aware, our entire holiday was ruined because of both my mother in laws broken hand as well as for my 5 days of hospitalisation due to something I either ate or drunk while at your hotel. The main issue of course being my mother in laws broken hand. Not only did that ruin her whole holiday in that she couldn't swim or use any of the facilities, but also just in terms of everyday life even now that she's back as she is battling to dress and perform her usual daily activities. It's clear that you understand the severity of this due to how quickly you reacted once I had provided you with photo evidence. I had explained the importance of this holiday to you and due to the above, it was totally ruined. I appreciate your gesture of 3 days to use again, however what I would like - which I feel is reasonable due to the circumstances-is either a FULL refund for the 5 of us OR for us to redo our holiday fully paid for by yourselves. I will attach the photos again. I hope we will be able to resolve this without me taking further action.

Anti sanitary

TripAdvisor rating 4.0/5

aygerimim TripAdvisor review

Cleaning is very bad. Floor was very dirty every time after housekeeping CLEANING, so we had to clean it themselves with wet wipes! I guess they just wipe all the floors in the room with one unwashed cloth. Stuff is friendly, helpful. Meal was good. Wine and champagne were awful. They could be better for such as “premium” hotel with 5 stars.

Dear Guest, We firstly appreciate your time and effort to let us know how your experience was. We are truly sorry to see that you are unsatisfied with the cleaning services. As we are Rixos Family, this service type is cared a lot and you can be assured that wew will investigate it. If there is any adjustable issue we will be work on it. We are also happy to see that our staff was frendly and helpful while assisting you. This will be a great motivation for the teams whose help your satisfaction. We are glad to welcome you here and we hope that we can present an unforgettable holiday memory in your next stay! Kind regards, Rixos Premium Bodrum Management

Customer review rating 5.0/5

Abide H. Families - Confirmed reviews ALL

We enjoyed our stay at your Hotel in Bodrum. Our rooms were clean, the staff was very professional and polite. The Hotel and gardens were very well kept. It was a very tranquil environment and the food was excellent. We would recommend your Hotel.

Dear Guest Abide H., First of all, thank you for your precious time to write this comment for us. We very much appreciate your comments regarding your stay at the Rixos Premium Bodrum. The biggest motivation of Rixos brand is your positive feedback. You can be assured that your comments will be passed into the relevant staff. We are sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. We would provide special regards for the mention that hospitality, kindness and politeness of the team. We are more than happy to see this unique words. We are looking forward to seeing you here again.. Kind regards Rixos Premium Bodrum Hotel Management

Excellent

Customer review rating 5.0/5

Saad N. Families - Confirmed reviews ALL

We had a wonderful stay and everything was perfect.

Dear Saad Jaffer N., We very much appreciate your comments regarding your stay at the Rixos Premium Bodrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Bodrum Management

High quality hotel in superb location

Customer review rating 4.5/5

Bekir H. Families - Confirmed reviews ALL

Excellent experience made better due to a very capable and helpful staff and wonderful location

Dear Bekir H., We very much appreciate your comments regarding your stay at the Rixos Premium Bodrum. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Rixos Premium Bodrum Management

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Other web-users rate our hotel

  • 562 reviews 9.1/10 Location
  • 937 reviews 7.6/10 Room
  • 1,844 reviews 8.8/10 Service
  • 8 reviews 6.7/10 WiFi
  • 1,216 reviews 8.5/10 Food
  • 624 reviews 8.6/10 Cleanliness
  • 586 reviews 8.2/10 Amenities
  • 539 reviews 7/10 Vibe

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