Rixos Premium Bodrum Hotel 5 stars

The attitude of staff is amazin and i say they are the by far main reason i choose you.

+ Friendly People, Wonderful Location, Good Food - forgot to fill up minibar every second day - You could only use Spa with reservation and then for 30minutes. So after 1 Sauna round you already need to leave.

I did email the hotel twice before I came over and didn't get a reply. I work for travel counsellors and Bodrum is a very popular destination for us to sell and esp the Rixos. I was hoping for a small walk around to view the other rooms so easy to sell to my clients and also to share with the 1500 other travel counsellors. also when I checked in I asked as well and no one got back to me. I thought the food was excellent, the staff was all great but i felt the cocktails was very poor for the most part with half the time sending them back. Plus on a eco side, there is too much single use plastic being used around the hotel and the beach and sea had a lot of plastic rubbish floating arounf

very low quality for Rixos

The staff were excellent in terms of meeting our demands. Location, see is great. The only thing I would say is the limited options in alcoholic drinks.

We enjoyed our stay with the kids. Kind and helpful staff. Delicious food and clean restaurants. Rooms are well cleaned but badly maintained.

Food was delicious, staff was extremely friendly and helpful, rooms were comfortable. I will definitely go back .

We loved our stay. As a family with 3 y/o child we loved our stay.

Good quality hotel with a very good service. The main downside-the drinks are very low quality. The wine is undrinkable and most of cocktails are made with cheap local spirits. Also, the beach beds are always occupied by towels and no people. The hotel should stop this practice of reserving the sun beds by guests and not using them. The food is good, but not great. It is not a luxury hotel, but rather mass market one.

Nice location, spacious rooms, good food. Staff needs some training: though barmen near the pool Burak and waitress in the main restaurant Merve were really hospitable and helpful, the rest is a bit a reluctant and lazy. SPA was a HUGE disappointment! No service at all, broken lockers, no soap in the showers

First of all i found very honest and helpfull receptionist and administration. They helped to solve my problems without stress

Very good considering that you are having to operate under COVID 19 conditions / restrictions. The first time I have stayed in a RIXOS resort and it was extremely good.

We had a lovely, well needed break at the Rixos Premium Bodrum. The service, the food, the location, the entertainment and the amenities were first class. Overall though we felt the hotel was a little tired and in need of a lot of work to modernise the facilities. This was especially true for the bedroom, which was in need of an upgrade and the beachside area (the decked areas) looked tired and dated. Finally there was also a conference being held at the resort during our stay, which although the guests were good it did mean that at certain times getting access to food, drink and poolside amenities was problematic.

This hotel is very well located - the scenery is stunning, with sandy beaches surrounded by hills. We were staying in a superior villa - it was spacious, very nicely appointed and was serviced daily with fruits, nuts, beverages and coffee. Villa guests have access to a secluded beach that provides food service throughout the day, near the villas but yet far enough from the crowds. Villas are serviced by dedicated butlers who take you around in golf carts. We have decided to book a villa rather than multiple suites because we had a very difficult time during our previous stay (Rixos Sungate, July 2020) accessing a la carte restaurants and were always told that availability was extremely limited as best tables were "reserved for villa guests". As villa guests at Rixos Premium Bodrum we were interfacing with the hotel through the butler and it was very easy to book restaurants and services and, in fact, we never had to go to reception at all! Totally different experience at a very reasonable price (we paid less that 300 euro per person). The only negative that I can mention is that we were assigned a very inexperienced butler, who told us that all a la carte restaurants close for the season on October 4th, while in fact that was not true. By the time we found out that she was misinformed, the restaurant was fully booked for October 6th.

First thing they closed the island in the hotel without informing us before because of very noisy party!? Secondly for 3 nights we couldn’t sleep because of very very high Muckai of those parties. The food very limited and almost the same for everyday.