Mercure Ankara Kizilay 4 stars

Customer review rating (ALL Rating) 4.7/5 380 reviews

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Description

Hotel extras

  • Ankara'nın kalbi Kızılay'da yer alır; iş, alışveriş ve sosyal hayatın tam merkezindedir.

  • Anıtkabir, Kocatepe Camii ve Tunali Hilmi Caddesi gibi simge noktalara kolay ulaşım imkânı.

  • Metro, otobüs ve diğer toplu taşıma seçeneklerine yürüme mesafesinde.

  • Ankara'nın tarihi ve kültürel noktalarını keşfetmek için ideal başlangıç noktası.

  • Mercure markasının global standartlarında hizmet anlayışı.

Our accommodation(s)

Hotel location

Mercure Ankara Kizilay

Yesilirmak Cad No 14, Demirtepe, Cankaya
06430 ANKARA
Turkey

GPS:39.92523, 32.84873

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets welcome
  • Shuttle
  • Restaurant
  • Wheelchair accessible
  • Fitness center
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • Room service

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.7/5  380 reviews

Customer review rating 4.0/5

Stephen V. Couples - Confirmed reviews ALL

Lovely hotel, friendly staff at check in who gave us complimentary tea on arrival and the friendly concierge who showed us to our room. All the staff were lovely and whilst we didn’t speak Turkish they were always helpful. The room was well appointed, there was an issue with the air conditioning and which during the day provided a nice cool breeze but during the evening it only provides warm air, the lady at reception did her best to find a solution but it’s centrally controlled and was only able to set it up to fan which wasn’t cool just circulated the warm air, we just turned it off and managed to open the window wider which helped. One of the best breakfast I’ve had in Turkey a fantastic range of hot and cold items and delicious. Would gladly return and it’s located next to the Metro.

Dear Guest, Thank you very much for your kind review and valuable feedback. We are delighted to hear that you enjoyed our hospitality, breakfast, and convenient location. We also appreciate your understanding regarding the air conditioning issue, and your comments have been shared with the relevant team. It was a pleasure to host you, and we would be very happy to welcome you again on your next visit. Kind regards,

Customer review rating 4.0/5

Ho M. Y. Couples - Confirmed reviews ALL

Overall experience is good, staff are helpful and polite. However, the smell of smoking is too strong in the room.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Customer review rating 4.0/5

Samet O. Families - Confirmed reviews ALL

Our experience with our large family was overall very good. Only downside was the wrong calculation of the cost of the stay initially, we had to still pay small amount during check out although we did not have any extras where we lost some time.

Dear Guest, Thank you for your feedback. We are sorry for the inconvenience caused during the check-out process regarding the stay calculation. We will investigate the issue internally and take the necessary measures to prevent similar situations from happening again. We hope to welcome you and your family again in the future. Best regards,

Customer review rating 3.0/5

Aret I. Couples - Confirmed reviews ALL

The hotel is well located and staff friendly. However hotel is old and needs updating.

Dear Guest, Thank you for sharing your feedback with us. We are truly sorry for the inconvenience and disappointment you experienced during your stay. Please be assured that the issues you mentioned have been shared with the relevant departments and the necessary measures will be taken to avoid similar situations in the future. We sincerely appreciate your understanding and your valuable feedback. Kind regards,

Customer review rating 4.0/5

Takata S. Business - Confirmed reviews ALL

Good location, easy access to shopping/sightseeing area

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely,

Other web-users rate our hotel

  • 265 reviews 9.2/10 Location
  • 324 reviews 7.9/10 Room
  • 433 reviews 9.4/10 Service
  • 9 reviews 8.2/10 WiFi
  • 223 reviews 8.6/10 Cleanliness
  • 194 reviews 8.7/10 Breakfast
  • 166 reviews 6.5/10 Comfort
  • 74 reviews 8.9/10 Vibe

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