Novotel Istanbul Bosphorus

Hotel location was perfect . Cleaning was very good. Staff was niether friendly , helpful , nor professional. The Pool was cold .

Very good hotel. Everybody is professional. Special thanks to Mr. Tufan. Very professional and good guy.

Amazing hotel Amazing location everythings great!

Our first stay in Istanbul and we decided to stay in the Karakoy area as we’d heard about the restaurants around the area which didn’t dissapoint. Although we will come back to Istanbul and stay in the same area, we wouldn’t return to Novotel. Noise: We were aware that our room location would not be sea facing but nobody warned us about the noise from the vents. We really struggled to sleep at night because of the constant noise coming from the vents and also chairs being scraped on the floor from the restaurant above. Would suggest getting noise cancelling ear plugs if you stay in a superior room as we really struggled to get to sleep. Cleaning: Can see difference in cleaning compared to our stays in Cairo and Dubai. I guess a 4* hotel in Turkey has different cleaning standards. We asked for the beds to be changed and always noticed hear on the pillow cases and bed so weren’t sure if it had actually been changed. Service: our luggage was taken from us when we entered but we were asked at the reception if we wanted it delivered to our rooms. I didn’t see the point of that. Upon checking out we had to wait a while for the cleaners to check if we had taken anything from the mini bar as they don’t take your word for it. Again perhaps a cultural thing but never been asked at hotel stays in other countries. Shower: we kept getting a range of extremely hot or extremely cold water during the shower which was annoying and irritating on my skin. Breakfast: never tried the breakfast since it was £20-£30 per head which is a surprising cost given that you can turn 1 minute and find loads of cafes that do amazing breakfast for a quarter of the price. We usually like trying breakfast for 1 night in a hotel but were already finding it difficult to sleep with the noise that it wasn’t worth waking up before 10 to try the breakfast. Especially for the prices that they were demanding. Room dining: we like to try in room dining at other hotels but read online about how it was served which put us off from trying. We wanted to stay at a hotel that was clean and somewhere we could rest after exploring Istanbul. Novotel didn’t achieve that.

Well located. Absolutely beautiful and very well organised and comfort hotel. All the staff were very nice and helpful. Definitely will stay again