Novotel Istanbul Bosphorus Hotel 5 stars

Satisfactory

The hotel is great and the location is good. However, it is hard to find atm with all the building works and road closures Be wary of the thieving taxi drivers

The staff at the Reception was quite discourteous. The staff at the entrance gate was quite discourteous.

The hotel is cozy and nicely situated in order to visit Istanbul.. The restaurant is nice and the view for the breakfast is superb Thanks Thomas

Quite okay

A very good hotel, in a great location with good facilities and very helpful staff.

First of my room air condition was not working and request many time, then it was got fixed. Receptionist was very rude as requested him to give us at least 2 hours grace time for check out but he refused even for an hour

If you think to gonna dive or relax in the indoor pool or any other service... dream on! Asked the receptionist whether I can use this facility advertised on the website etc... however it’s not available! Call it scam or not... but don’t advertise additional facilities it they are not functional because I paid for it and got nothing bk!

Very good overall. Safety was clearly a priority, staff were attentive and made everything as easy as possible. Food was good. Room service efficient. Would recommend to others.

I spent a lovely three days here. The hotel was spotlessly clean and definitely felt ‘Covid secure’. I had a comfortable room and delicious breakfast each day on the delightful rooftop terrace. All the staff were friendly and courteous.

If my room had a view it would be 10 /10. What made it to nine was the attentiveness of staff everywhere and cleaning. Specially a girl on reception was always very accommodative and responsive .

new, neat and clear. great location for breakfast, at roof facing the sea. the best thing is 2 minutes walk to cafes and 5 minutes walk to tram. only complaint is the construction nearby making the area a bit messy and not easy to access.

5* location, 5* view

The only problem was that on my arrival 3/5/20 The hotel fail to tell me about the meeting place/from the driver who was picking me up. I even send a confirmation email but no one told me different. When I arrived no one had a sign like the email said with my name. I waited close to a hour. While calling the hotel and dealing with now the driver who didn’t d speak that much English. Going back and forth in the airport trying to meet for pickup. I was told because it’s the new law from the government from two months ago. My ride finally got there the car stunk like cigarettes, no sign in the car indicating that it was even a hotel car driver or part of the hotel. The car did not match the quality of the hotel. It felt as if I could off gotten in a strangers car. While I hope I’m getting to my hotel. On my way back we stay at different hotel. They had their cars and driver dress accordingly to their job. Not a good way to start a trip in you’re beautiful country. Elizabeth R.

Well located, friendly staff and great food! Awesome