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Novotel Istanbul Bosphorus Hotel 5 stars

Customer review rating 4.5/5 4,327 reviews

ALLSAFE approved hotel

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Novotel Istanbul Bosphorus
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+ 26 Services

Hotel extras

  • 10-min walk from Sultanahmet, Galata & Pera. Perfect for culture, dining & night life.

  • Indoor heated swimming pool, hammam, steam room, sauna and fitness center.

  • Contemporary designed 200 guest rooms and suites with free WIFI and free indoor parking

  • Suites available with impressive view over the Bosphorus and free amenities

  • Fully equipped meeting rooms with high quality facilities and free WIFI

This hotel participates to Planet 21 and is acting in favour of Positive Hospitality.

Hotel location

Novotel Istanbul Bosphorus

Kemankes Kara Mustafa
Pasa Mah Kemankes
Cad. No:57-59 Karakoy
34425 istanbul
turkey

Tel: +902123720700

Fax: (+90)212/3720707

Check-in from 14h00

Check out up to 12h00

  • By plane

    ISTANBUL AIRPORT At 46km / 28 miles

  • By plane

    SABIHA GOKCEN AIRPORT At 45km / 27 miles

GPS :41.024666, 28.979981

Hotel services

Services in the hotel and nearby

Check-in from - Check out up to

In summary

  • Swimming pool
  • Car park
  • Restaurant
  • Wheelchair accessible hotel
  • Well-being
  • Air conditioning
  • Wi-Fi
  • Breakfast
  • Bar
  • Meeting rooms
Catering services
  • One Restaurant
  • One Bar
  • Breakfast
    • Buffet Additional charge
    • Room service Additional charge
  • Room service
    • Cold snacks
    • Hot meals
Meetings/Events
  • 5 Meeting rooms
Accessibility
  • Wheelchair accessible hotel
Hotel Services And Equipments
  • Hotel informations
    • 200 rooms
    • 2 rooms for people with reduced mobility
    • No family room
    • 8 connecting rooms
    • 171 non-smoking rooms
    • 5 floors
  • Languages spoken at the hotel
    • French
    • Turkish
    • German
    • English
  • Laundry / Valet Services
    • Pressing Additional charge
    • Dry cleaning / Ironing
  • Wi-Fi
    • High speed transmission line Additional charge
    • WiFi in the communal areas
    • High Speed WiFi Additional charge
    • WiFi at the hotel
    • High Speed internet
  • Air conditioning
    • Air Conditioning
  • Reduced mobility Facilities
  • Elevator to all floor
  • Check In & Check-out facilities
    • Late Checkout
    • Express check-out
    • Express check-in
  • Luggage storage
    • Luggage storage
  • Porter
    • Porter
  • Concierge
    • Concierge
  • Desk equipment available
    • Shoe shine machine
  • Safe deposit box at reception
    • Safe deposit box at reception
  • Currency exchange
    • Currency exchange
Access to property
  • Car Park
    • On site
    • 150 parking spaces
    • Private
    • Electric car recharging units 22 kVA
    • Electric car recharging units 3,7 kVA
    • Electric car recharging units 7 kVA
    • Parking opened 24/7
    • Parking with security service
    • Valet parking
Well-being
  • Swimming Pool
    • Covered
    • On site
  • Fitness Center
    • On site
    • Hammam
    • Massage
    • Sauna room
    • Turkish Steambath
Boutiques/shopping
  • Beauty salon
  • Gift shop/newspaper shop
Family
  • Services for children
    • Childrens TV Channels
    • Video game area
    • Play area

Our accommodation(s)

Spacious, contemporary in design, and adaptable, the Novotel room is truly a place for living, perfect for all your needs.

Your meetings and events

Our meeting rooms

  • Number of meeting rooms: 7

  • Maximum size: 300

  • Maximum capacity: 300 people

  • Maximum banquet capacity: 216 people

Find out more

Our guest reviews for
Novotel Istanbul Bosphorus

100% genuine reviews from our guests

Find out more

ALL Rating 4.5/5

4,327 reviews

TripAdvisor Rating 4.5/5

875 reviews

2021 TripAdvisor Certificate of Excellence
Certificate of excellence 2021

Bad location

Customer review rating 2.0/5

Anonymous Families - 06/10/2021 Confirmed reviews ALL

Bad location - no taxa driver wanted to pick us up there or drive us back to the hotel. The seaview was blocked because of the building on the other side of the street and the construction work. Plus cars does park on the pavement, so it's difficult to walk from and to the hotel. Our clothes got dirty everytime. I will never recommend this hotel and normally I love Novotel.

Dear Rabir E., Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Will not book again

Customer review rating 0.5/5

Rami H. R. 2. Couples - 05/10/2021 Confirmed reviews ALL

I had a bad experience, I couldn't sleep because of AC and pillows I did complain but no action has been taken The hotel is located in a construction area, you can't walk because of Mudd They should mention this before booing

Dear Rami H., Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 1.5/5

Yasser K. Business - 05/10/2021 Confirmed reviews ALL

I think the world is becoming like a global village...?and I think ıt will be much nicer to call foreigner as Guest and not Yabancı...

Dear Yasser k., I would like to take this opportunity to thank you again for choosing Novotel Istanbul Bosphorus. I am happy to solve this misunderstanding with you on the phone. It was absolutely great pleasure to have you with us. We look forward to seeing you at the Novotel Istanbul Bosphorus in the near future. Sincerely, Ozan Kose Front Office Supervisor

Well located near Bosforus

Customer review rating 5.0/5

Daniela I. Couples - 04/10/2021 Confirmed reviews ALL

Excelent stay. Great view . Perfect restaurant

Dear Daniela I., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 4.0/5

N. M. Solo - 02/10/2021 Confirmed reviews ALL

I was quite satisfied from my stay in your hotel. Novotel /Accor Groupe / has a long history. The only inconvenient is the huge sound of the machinery constructing the road where the hotel is located

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Very happy to be back !

Customer review rating 5.0/5

Marina Families - 28/09/2021 Confirmed reviews ALL

This is the situation when I am very happy to write a feedback! It’s our 4th stay at Novotel Istanbul Bosporus, but first time after pandemic. I was very happy to see that the staff is the same and it was really nice to recognise familiar faces! We experienced all the benefits from All Accor loyalty program, as I am a gold member and it was also a very nice surprise. Very nice and helpful housekeeping. Breakfast is great as always! Great variety! Perfect service! Highly recommended!

Dear Marina P., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Good Stay

Customer review rating 4.0/5

Kashaf S. Families - 28/09/2021 Confirmed reviews ALL

Not very good location currently, because of the road work in front of the hotel. Service was good.

Dear Kashaf S., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 1.5/5

Jamileh Business - 25/09/2021 Confirmed reviews ALL

Good location, but the views of your lower floor rooms to the back yard , especially the first floor was a disaster. Your reception’s public relation at the time of our arrival was very poor and inhospitable. The view of your breakfast area was eye catching and the breakfast satisfactory.

Dear Jamileh H., Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

l love this hotel

Customer review rating 5.0/5

Murat Business - 20/09/2021 Confirmed reviews ALL

Perfect location, perfect price quality. Always like coming back home

Dear Murat B., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Best hotel ever

Customer review rating 5.0/5

Wasan A. Families - 18/09/2021 Confirmed reviews ALL

Best hotel and best employees, I faced a problem with the reservation and they helped me. Ms. Delik the best very thank-you for every thing .

Dear Meshari A., Thank you very much for taking the time to write this review about your recent stay with us. We are so delighted to read your compliments, and we thank you for taking the extra step of recognizing Dilek for the outstanding service she provided. We hope to welcome you again very soon for another visit! Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Disappointed

TripAdvisor rating 2.0/5

Rostislav2014 Couples - 10/09/2021 TripAdvisor review

1. Was not proposed to upgrade room yet I have Gold status 2. Had to wait for more than 20 minutes and call the reception to get luggage delivered to the room. 3. Reception service is not friendly (maybe they're very tired), nobody even mentioned about the pool and other facilities. 4. There was hotel rooftop party on Saturday with extremely loud music until midnight, of course it was extremely inconvenient.

Dear Guest, Thank you for taking the time to tell us about your experience at the Novotel Istanbul Bosphorus. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Novotel, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Erkan Ogut General Manager

Nice place

Customer review rating 3.5/5

Volkan Families - 05/09/2021 Confirmed reviews ALL

Nice place, kind people: But I left message days ago before my stay even about a package delivery which is very important. I reminded them everyday. however, delivery came and rejected. It was so difficult for me to find and get it just before the flight back to swiss. It stressed me a lot. I highlighted my complaint.

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

The employees were phenomenal.

Customer review rating 5.0/5

Angie G. Families - 05/09/2021 Confirmed reviews ALL

It was a beautiful and clean hotel. The employees went above and beyond to satisfy our needs.

Dear Angelica G., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…
Customer review rating 3.5/5

R. D. Solo - 05/09/2021 Confirmed reviews ALL

Room was totally quiet at all times. The shower was extraordinary; I love all the very hot water. The breakfast is outrageously overpriced.

Dear Richard D., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. I am sorry to read about your experience due to the keycard as it was related to check out and check in process due to 2 different reservations. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Good stay

Customer review rating 4.0/5

Shatha S. Friends - 04/09/2021 Confirmed reviews ALL

We booked Bosphorus view rooms at the 5th floor The view is nice The hotels location would be perfect if it wasn’t for the construction sites nearby, the walk to any place would make our shoes and pants dirty before reaching any destination Otherwise, Good service, good breakfast with a nice variety and view , friendly staff and helpful when it came to our HES (Turkish covid vaccine platform ) they were very helpful walking us through the process

Dear Shatha S., We very much appreciate your comments regarding your stay at the Novotel Istanbul Bosphorus. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

great stay

Customer review rating 5.0/5

Ido Business - 02/09/2021 Confirmed reviews ALL

very good hotel perfect location great room and exeptional staff!!!!!!

Dear Ido F., Thank you very much for taking the time to write this review about your stay with us. It was such a pleasure to welcome you to the hotel and and have you staying with us. I am thrilled to read of what a comfortable stay you have, as well as appreciate the friendly service. We strive to be your home away from home. See you soon! Sincerely, Guven Canbulat Rooms Division Manager Novotel Istanbul Bosphorus h8…

Excellent experience

Customer review rating 5.0/5

Dr E. I. Families - 02/09/2021 Confirmed reviews ALL

I enjoyed my time in the hotel

Dear Dr Effat I., Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Erkan Ogut General Manager Novotel Istanbul Bosphorus h8…

Wonderful Hotel in the heart of Istanbul closed to the coast of Bosphorus Strait

TripAdvisor rating 5.0/5

vadyma2017 31/08/2021 TripAdvisor review

We have stayed with my wife 3 nights. Every part of Hotel is vey organized and comfortable. Breakfast is excellent, SPA & pool are amazing, parking is easy (under the Hotel), room is clean and quiet, all staff are very friendly and cooperative. I recommend Novotel Bosphorus Hotel to everyone.

Dear Guest, Thank you very much for choosing the Novotel Istanbul Bosphorus. It was a real pleasure to welcome you and I am so happy to hear that everything went smoothly and surpassed your expectation. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day. Thank you for your kind feedback, and we hope to see you again soon for another magnifique journey with us, Kind Regards, Erkan OGUT, General Manager

Amazing Restaurant

TripAdvisor rating 5.0/5

michaelgD6145IM 28/08/2021 TripAdvisor review

Restaurant is on the roof, overlooking the Golden Horn, with Topkapi, Hagia Sophia, and Blue Mosque in the distance. Staff is excellent, very helpful. Rooms are clean, but would be nice to have a clock somewhere. When will that construction outside be finished??!!

Dear MihaelgD6145IM, I thank you for sharing your experience on TripAdvisor, following your stay at the Novotel Istanbul Bosphorus. We are glad that you had such a great time in our Home. Your satisfaction is a great source of motivation and encouragement for all our Staff. Please rest assured that your compliments have been shared with the entire team ! It would be an immense pleasure to welcome you again at the hotel to share another exceptional experience. Kind Regards, Erkan OGUT, General Manager

amazing sevice

TripAdvisor rating 5.0/5

ido f Business - 28/08/2021 TripAdvisor review

this is a great hotel to stay in . the staff is amazingly willing and service oriented. front desck is top notch very well runing in any level of presure. the bell crew is fantastic welcoming and helpfull. the loby team is exeptional very well managed and very positiv and helpfull this is over all a great hotel

Dear Ido F, It was such a pleasure to welcome you again at Novotel Istanbul Bosphorus. We are deeply touched that you have now made our hotel your home. Your lovely words are the best encouragement and reward for our teams. Kindest regards, Erkan OGUT, General Manager We are delighted at the expectation of welcoming you again soon,

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